[Q] nexus 4 software update issue - Nexus 4 Q&A, Help & Troubleshooting

Hi! My name is joseph.
I have a nexus 4 cell model. I updated my phone to android version 5.0 . after running smoothly for some time all default google apps are not working including gmail, dialler, etc.
Also even unlocking the screen has become an issue. I have already mailed to google but am not receiving a reply. If i gi ahead with factory data reset will it revert back to android 4.3.

tamas_deserthawk said:
Hi! My name is joseph.
I have a nexus 4 cell model. I updated my phone to android version 5.0 . after running smoothly for some time all default google apps are not working including gmail, dialler, etc.
Also even unlocking the screen has become an issue. I have already mailed to google but am not receiving a reply. If i gi ahead with factory data reset will it revert back to android 4.3.
Click to expand...
Click to collapse
No, factory data reset will not revert it to android 4.3 or any other previous version, it'll remain 5.0. All your user data such as pics, videos and music and app settings and customisations will be lost, so you'll have to set up your phone from scratch again.

Thanks. Is it possible to install kitkat 4.4 version.

tamas_deserthawk said:
Thanks. Is it possible to install kitkat 4.4 version.
Click to expand...
Click to collapse
Yes of course. Download the factory image of 4.4 and flash in bootloader but doing so will wipe your data not wiping data will be buggy. So backup your data first if you can. Heres guide on how to flash factory images.
http://forum.xda-developers.com/nexus-4/general/how-to-how-to-flash-factory-image-t2010312
You can also also try go through a toolkit
http://forum.xda-developers.com/nex...olkit-wugs-nexus-root-toolkit-v1-8-2-t2015469

You have similar issues to me, got another thread running but no suggestions yet unfortunately;
Well my Nexus 4 has had Lollipop for 2.5 days now, its probably had 50 reboots, cleared the cache twice, uninstalled most of the apps and changed those drawing options.
In that time I've managed a couple of hours of Spotify, composed half a post on here in the browser before it froze, and although its freezing less often, I cannot seem to access my photos at all, Google Play, G Now, G +, the Youtube App, Gmail are all inaccessible. No successful calls or texts, and I can't even view my phone book for more than half a second before it shuts. Consistently struggles to get mobile reception and mobile data is even rarer.
I'm sure that on Kitkat I was given the option between two default launchers, and I changed it as one of the apps (I think it was misshaps which displays contact info after the lockscreen times out in case the phone is lost) didn't play nicely with one of them. But on Lollipop I can't see how to change it back, the Internet wants me to install a launcher thing from Google Play but I can't as Google Play won't open!
And the biggest problem? Although my laptop makes a sound when I plug my phone into it, and my phone knows it is connected as a media device, it won't show up on the computer so I can't back up my photos before doing a full reset. (I know I know, should have done it before but didn't think to do it!)
Any suggestions? I haven't checked to see how much is backed up to Google drive yet and currently the phone is frozen on its lock screen...

Related

After normal reboot I found myself back to factory settings

When I rebooted my phone this morning, it was essentially back to factory settings. The start-up wizard came up. All my shortcuts and widgets were back to the default and none of my apps were working.
Signing in to my google account seemed to restore most stuff. And the market still had a list of all the apps I'd installed, even if they were no longer installed. I had to uninstall and reinstall everything. Had to reset up the email app, twitter, facebook etc. SD card contents were still there.
Just to be clear, the apps weren't actually installed, they just appeared to be in the market.
This was just turning my phone on in the morning - I see no point in having it switched on all night!
Any idea what happened or why or whether it's likely to happen again??
I am sure some would like to help, however, your post is lacking many critical details:
1. Are you rooted?
2. What ROM are you on?
3. Did you install anything new or update anything yesterday?
Details, we're not magicians (ok, maybe some of the Dev's here are)...
sorry, bit of a noob!
i am not rooted, i have a stock nexus one running 2.1.1
last new thing i installed was a few days ago - a geocaching app. had normal behaviour with that installed for those few days. also have installed other updates for various apps.
injadaninja said:
sorry, bit of a noob!
i am not rooted, i have a stock nexus one running 2.1.1
last new thing i installed was a few days ago - a geocaching app. had normal behaviour with that installed for those few days. also have installed other updates for various apps.
Click to expand...
Click to collapse
No biggie, Look around at people's sigs and see how they are set up, gives much information without having to post it all the time.
As for the issue, not sure, never had this issue nor have I heard of it.

Nexus 4 - You don't have any devices - Google Play website

Anyone help with this annoying problem I'm recently experiencing?
I've never had this problem before, but for no reason (i've not installed any apps recently or changed ROM) I am unable to install apps to my phone via my PC google play browser.
All I get is 'You don't have any devices' - and when I try install an app it says 'You haven't accessed the Google Play Store app (the white shopping bag icon) on your device with this email account.
Clearly I have because I just installed a free game from my phone and I can the see the game installed from the PC play store browser in my apps list.
I have tried forcing the Google Play app to stop and clearing data, logging out of my PC browser and trying again but no luck, I have reinstalled GAPPS and my ROM with a cache/davlic wipe but same results.
All I can think of is because my original email was c......... @googlemail.com and one day it asked me if I wanted c........ @gmail.com and to merge the two accounts together, which I clicked yes to. So when setting my phone up for the first time I use c........ @googlemail.com but then it shows up as c......... @gmail.com when I look at my account settings....
Really annoying problem!!
same issue with Galaxy Note II
No, it's not because of changing email addresses. It has to do with changing ROM.
I changed my ROM from samsung note II, to CM10, and this problem started occurring. I'm also thinking it has something to do with titanium backup breaking market links
chrisgtl said:
Anyone help with this annoying problem I'm recently experiencing?
I've never had this problem before, but for no reason (i've not installed any apps recently or changed ROM) I am unable to install apps to my phone via my PC google play browser.
All I get is 'You don't have any devices' - and when I try install an app it says 'You haven't accessed the Google Play Store app (the white shopping bag icon) on your device with this email account.
Clearly I have because I just installed a free game from my phone and I can the see the game installed from the PC play store browser in my apps list.
I have tried forcing the Google Play app to stop and clearing data, logging out of my PC browser and trying again but no luck, I have reinstalled GAPPS and my ROM with a cache/davlic wipe but same results.
All I can think of is because my original email was c......... @googlemail.com and one day it asked me if I wanted c........ @gmail.com and to merge the two accounts together, which I clicked yes to. So when setting my phone up for the first time I use c........ @googlemail.com but then it shows up as c......... @gmail.com when I look at my account settings....
Really annoying problem!!
Click to expand...
Click to collapse
joni1101 said:
No, it's not because of changing email addresses. It has to do with changing ROM.
I changed my ROM from samsung note II, to CM10, and this problem started occurring. I'm also thinking it has something to do with titanium backup breaking market links
Click to expand...
Click to collapse
I don't know if it's the ROM. I've tried many ROMs on my Nexus 7, Nexus 4, and Galaxy Ace, sometimes even switching everyday of the week and I've never one had this issue.
I'd talk to Google support if I were you. The only thing I have issues with is my device list. It shows two Nexus 7s because my first one died after 7 days and I had to exchange it for a new one, which also activated... and you can't remove devices from your account.
Titanium Backup "market doctor"
Could it be Titanium Backup's market doctor? Perhaps this problem started when I linked all system and user apps to the market.
It also shows a really old nexus 7 that I've sold long ago. Notwithstanding, I can still use Google play on my device without any issue.
admiralspeedy said:
I don't know if it's the ROM. I've tried many ROMs on my Nexus 7, Nexus 4, and Galaxy Ace, sometimes even switching everyday of the week and I've never one had this issue.
I'd talk to Google support if I were you. The only thing I have issues with is my device list. It shows two Nexus 7s because my first one died after 7 days and I had to exchange it for a new one, which also activated... and you can't remove devices from your account.
Click to expand...
Click to collapse
joni1101 said:
Could it be Titanium Backup's market doctor? Perhaps this problem started when I linked all system and user apps to the market.
It also shows a really old nexus 7 that I've sold long ago. Notwithstanding, I can still use Google play on my device without any issue.
Click to expand...
Click to collapse
I've never used TB market doctor because all of my backups linked properly to the market when I restored them. I would guess that isn't the issue though, because all it does is repair link to the market so apps show up as downloaded and can be updated.
It sounds like it could be an account issue with the email/merging thing you did.
spoke to google
I spoke to google for a long while: while I was not able to to see my phone listed under "my devices" they were able to see it on their end. All I could see was 4 devices that I have long ago stopped using.
They speculate that it could be an error with a recent update to the Play.google.com site....
here is what they recommend:
Uninstall updates to
GOOGLE PLAY SERVICES
GOOGLE SERVICES FRAMEWORK
GOOGLE PLAY STORE
They also asked me to wipe data.
They asked me to reboot - and - now I'm still waiting for the auto play-store update. Currently does not seem to have solved the problem.
Anyone else having these issues?
<<hangouts will require the updated play-store in order to work>>
admiralspeedy said:
I've never used TB market doctor because all of my backups linked properly to the market when I restored them. I would guess that isn't the issue though, because all it does is repair link to the market so apps show up as downloaded and can be updated.
It sounds like it could be an account issue with the email/merging thing you did.
Click to expand...
Click to collapse
Did you find a solution to this?
I am searching for all threads relating to this issue has it has just happened to me after an OTA update
nzkiwiman said:
Did you find a solution to this?
I am searching for all threads relating to this issue has it has just happened to me after an OTA update
Click to expand...
Click to collapse
Go into settings > apps > all, and select Google Play Store
Force stop and clear data.
Then open the play store again on your device and accept the terms and conditions.
Wait 15 minutes or 30 minutes or 1 hour, you will see your device.
yadavjpr said:
Go into settings > apps > all, and select Google Play Store
Force stop and clear data.
Then open the play store again on your device and accept the terms and conditions.
Wait 15 minutes or 30 minutes or 1 hour, you will see your device.
Click to expand...
Click to collapse
trying this now.....
try changing your google account password or just delete the account and relogin, yes its safe.
also try deleting data and cache for play store , play service and google service framework. and reboot
it shud work after a few minutes
I have the same problem and nothing above worked. Btw I'm all stock and this happened after 4.3 update. Any news on this?
Same problem
I'm also having the same problem. I'm running stock 4.3 with root.. and this is the first time it has happened to me. Going to try out the things suggested in this thread.. I'm from India and not sure how to contact Google over here..
EDIT:
Followed the instructions over here and it worked for me Now Nexus 4 is getting shown up in the Web- Google Play
http://www.svartling.net/2013/08/this-is-how-to-fix-don-have-any-devices.html
PS: It is not very different from what is posted over here, but it worked for me, may be it'll work for you as well
badhri said:
I'm also having the same problem. I'm running stock 4.3 with root.. and this is the first time it has happened to me. Going to try out the things suggested in this thread.. I'm from India and not sure how to contact Google over here..
EDIT:
Followed the instructions over here and it worked for me Now Nexus 4 is getting shown up in the Web- Google Play
http://www.svartling.net/2013/08/this-is-how-to-fix-don-have-any-devices.html
PS: It is not very different from what is posted over here, but it worked for me, may be it'll work for you as well
Click to expand...
Click to collapse
PERFECT!
working now!!!
Very useful tip. Thanks a lot.
yadavjpr said:
Go into settings > apps > all, and select Google Play Store
Force stop and clear data.
Then open the play store again on your device and accept the terms and conditions.
Wait 15 minutes or 30 minutes or 1 hour, you will see your device.
Click to expand...
Click to collapse
Thanks a million. This worked on my device. Samsung S3 4G i9305
aleksandar0475 said:
Thanks a million. This worked on my device. Samsung S3 4G i9305
Click to expand...
Click to collapse
Thanks! This worked for me :highfive:
joni1101 said:
No, it's not because of changing email addresses. It has to do with changing ROM.
I changed my ROM from samsung note II, to CM10, and this problem started occurring. I'm also thinking it has something to do with titanium backup breaking market links
Click to expand...
Click to collapse
Yes, that's happen after i flashed DN3.
Any one can help?

[Q] How to fix Unfortunately, the process phone (or various other apps) has stopped

Guys, Ive seen the other posts, about this issue, and want to know a few things.
First off I am new here, and new to phone programming and general security issues on them as well. So if I jack this up, my bad.
I have a Galaxy Note 2 AT&T SGH-I317 stock (not rooted)
Its running
android 4.1.2 kernel vers 3.0.31
build JZO54K.I317UCAMC3
(before you start with check the other posts, I have tried the reset "power, home and volume button" and chose number 4 to clear all partition cache, also ran in safe mode to see if it was a downloaded app, still didn't work) I also want to know what is causing it, before I do the "applications manager reset all apps" Got a lot of custom settings and items blocked. Don't want to redo all of it.
So as of last night I was disabling some running process in the application manager. I did it by checking on them before. But, its not like I had the OFFICIAL Droid guide to disabling stuff on your Note2. That being said I take care to do it the best I can. Before I disabled each one, I cleared the cache of each one (if it was a option) and unchecked Show notifications. Force stopped them, and disabled each one.
Starting around 2pm CST the next day, my phone started to lock up, messenger will not work, phone app crashes after every call. But I was using it all morning on twitter, and instagram with no issues. And various other will not load etc. What could cause this? and is there a official list of applications for note2 with what they do and what they control.
Short list of disabled applications from last night are
Market Feedback Agent
LogsProvider
Google Play services, and Play store.
Google Partner Setup
DRM Protected Content Storage
DioDict3services (not sure about this one)
com.google.andriod.voicesearch
com.android.providers.partnerbookmarks
Search Applications Provider, (found on android.forms to be ok to disabled)
TopicWall
Thank y'all in advanced.
matt
czarboom said:
Guys, Ive seen the other posts, about this issue, and want to know a few things.
First off I am new here, and new to phone programming and general security issues on them as well. So if I jack this up, my bad.
I have a Galaxy Note 2 AT&T SGH-I317 stock (not rooted)
Its running
android 4.1.2 kernel vers 3.0.31
build JZO54K.I317UCAMC3
(before you start with check the other posts, I have tried the reset "power, home and volume button" and chose number 4 to clear all partition cache, also ran in safe mode to see if it was a downloaded app, still didn't work) I also want to know what is causing it, before I do the "applications manager reset all apps" Got a lot of custom settings and items blocked. Don't want to redo all of it.
So as of last night I was disabling some running process in the application manager. I did it by checking on them before. But, its not like I had the OFFICIAL Droid guide to disabling stuff on your Note2. That being said I take care to do it the best I can. Before I disabled each one, I cleared the cache of each one (if it was a option) and unchecked Show notifications. Force stopped them, and disabled each one.
Starting around 2pm CST the next day, my phone started to lock up, messenger will not work, phone app crashes after every call. But I was using it all morning on twitter, and instagram with no issues. And various other will not load etc. What could cause this? and is there a official list of applications for note2 with what they do and what they control.
Short list of disabled applications from last night are
Market Feedback Agent
LogsProvider
Google Play services, and Play store.
Google Partner Setup
DRM Protected Content Storage
DioDict3services (not sure about this one)
com.google.andriod.voicesearch
com.android.providers.partnerbookmarks
Search Applications Provider, (found on android.forms to be ok to disabled)
TopicWall
Thank y'all in advanced.
matt
Click to expand...
Click to collapse
it is Note 3 thread. probably you should go to Note 2 thread
sorry
Daster_x said:
it is Note 3 thread. probably you should go to Note 2 thread
Click to expand...
Click to collapse
I know, I know... didnt realize until it was posted that it was in the wrong forum, thank anyway
I would unfreeze LogsProvider... Now!
Sent from my SM-N9005 using Tapatalk 2
Hello..i have a samsung note 3..And i feel that someone else has been accessing my emails some how..Can anyone tell me what partner set up is, and why half my emails end up in an endless loop,or say Bad Request..Thanks Donna
https://www.google.com/search?q=partner+set+up+apps+android&ie=utf-8&oe=utf-8&client=firefox-b
BAD REQUEST
Errors in an address or settings.
Suggest delete abd remake your email account.
You can always factory reset to out of the box state.

Ok Google not working...

Guys sorry for new thread but my zenwatch is doing my nut in, since yesterday the ok Google doesn't work and even if I scroll across to app and I tap it it just says off line. My phone is connected to Internet and watch gets notifications ok it's just the Google side that's fu*ked.
Tried factory reset on watch and repairing but no joy.
Any help appreciated.
I have exactly the same problem with my moto 360 (2014)
Hopefully it´s working again soon
Hmmmm not sure to be happy or sad
gingerdude said:
Guys sorry for new thread but my zenwatch is doing my nut in, since yesterday the ok Google doesn't work and even if I scroll across to app and I tap it it just says off line. My phone is connected to Internet and watch gets notifications ok it's just the Google side that's fu*ked.
Tried factory reset on watch and repairing but no joy.
Any help appreciated.
Click to expand...
Click to collapse
Data gets stored for Android Wear in "Google Play Services," so even though you factory reset the watch, there may be something left over in the data stored in Google Play Services that's causing trouble.
I'm not sure if this would work, but you could try unpairing the watch from your phone, then go to your phone's Settings, and go to "Application Manager." Go to All apps, and then clear data /cache on Android Wear Companion App, then uninstall it.
Then clear data/cache on your Google App ( this one here: https://play.google.com/store/apps/details?id=com.google.android.googlequicksearchbox ).
Now go down to "Google Play Services" and clear cache. Then go into Manage Space and clear All data which should get rid of any leftover Android Wear data.
Now factory reset the watch again.
Reboot your phone and reinstall Android Wear Companion App from the Play Store. Now pair your watch back up with with the phone and set it back up again, including setting the Google App back up. (Your phone and watch should pair up all of the Wear Apps that you left on the phone before you uninstalled Android Wear Companion App... though you may have to go into some of the wear apps to toggle some settings off/on again to get everything to work correctly.
Hopefully this will fix the problem with Ok Google not working. If it does - great... if not, you've not really lost anything. There also may be an easier way to fix this, so maybe someone else will chime in with other ideas.
Update.
I factory reset the watch and phone, and still the OK Google doesn't work and still says off line when I tap the Google icon in apps.
Notification working OK still.
If anyone has any other ideas please share
Sent from my SM-N910F using Tapatalk
gingerdude said:
Update.
I factory reset the watch and phone, and still the OK Google doesn't work and still says off line when I tap the Google icon in apps.
Notification working OK still.
If anyone has any other ideas please share
Sent from my SM-N910F using Tapatalk
Click to expand...
Click to collapse
I know you factory reset the phone, but did you choose to allow Google to restore apps and data when you were setting it back up? It might have restored data back into Google Play Services. Also... did you ever try wiping cache and data in Google Play Services like I detailed above? I've had trouble with Google Play Services causing other syncing and pairing issues for me... so that's why I'm thinking you could try clearing that out as a possible solution.
If those steps don't fix things for you, it may be worth it to try to revert to an earlier version of the "Google App" and or the Android Wear app. You can get older versions of those apps from the website "APK Mirror."
Hey, thanks for your reply. I've tried all of the above. The back up I restored this time was from my tab s and still no joy. I may try again in a day or two and not restore from any device., though I'll probably wait until Wednesday just to see if it fixes itself.
Thanks again for your time.
Steve
Sent from my SM-N910F using Tapatalk
Quick update just in case it saves someone factory reset their phone (which I did and didn't help).
I have a work note 2 so I installed android wear on it, reset the watch and still no ok Google functionality, so it must be something Google did.
Will post again when fixed, also my 42mm moto 360 arrives today so I'm hoping the issue is zenwatch specific, I'll let you know.
Steve
Sent from my SM-T800 using Tapatalk
Update2.
So my new moto 360 42mm SmartWatch arrived and I love it, has steel band and looks fab.
Ok Google is working for queries and replying to messages if I try to instigate a message say whatsapp or text it can't find the contact, even though it recognises the speech.
Starting to lose faith with Google.
Sent from my SM-T800 using Tapatalk

System dump?

Hi so been on 7.0 for at least a month and just last two days phone was being really buggy so I turned the phone off and back on phone didn't prompt for password to boot.
Is there a way I can save the whole phone on to drive to send to someone to take a closer look to see what virus is on here Im guessing it's a rootkit some how also what way would you run packet capture to see things that way?
Sent from my Nexus 6P using Tapatalk
gjkrisa said:
Hi so been on 7.0 for at least a month and just last two days phone was being really buggy so I turned the phone off and back on phone didn't prompt for password to boot.
Is there a way I can save the whole phone on to drive to send to someone to take a closer look to see what virus is on here Im guessing it's a rootkit some how also what way would you run packet capture to see things that way?
Click to expand...
Click to collapse
I would just grab the latest software image from google and start all over....by the way this doesn't belong here...it belongs in Q&A
Well I think I have a virus I figure people here are going to would want to take a look at that
Sent from my Nexus 6P using Tapatalk
Hii, i would love to take closer look into your phone ? contact me
Viper-GT said:
Hii, i would love to take closer look into your phone contact me
Click to expand...
Click to collapse
let me know what i need to do i did adb backup-full but i doubt it has everything you need.
also couldnt wait so i manually flashed full image downloading the newest beta again.
kornklown69 said:
I would just grab the latest software image from google and start all over....by the way this doesn't belong here...it belongs in Q&A
Click to expand...
Click to collapse
doing this still didnt work even tried another rom manually flashed everything on week 3 my phone started acting buggy restarted phone everything is fine next week i get message that someone has saved new device from my bank bank account if my bank didnt have this feature i would probably not know this happend along with seeing the txt messages showing the second factor authentication.
please tell me how i can get this phone fully backed up with the virus in it to have it sent to someone to review what virus it has?
im going to try emailing other security firms, and google and also look at probably using an iphone for awial.
gjkrisa said:
doing this still didnt work even tried another rom manually flashed everything on week 3 my phone started acting buggy restarted phone everything is fine next week i get message that someone has saved new device from my bank bank account if my bank didnt have this feature i would probably not know this happend along with seeing the txt messages showing the second factor authentication.
please tell me how i can get this phone fully backed up with the virus in it to have it sent to someone to review what virus it has?
im going to try emailing other security firms, and google and also look at probably using an iphone for awial.
Click to expand...
Click to collapse
a virus would be software related...if you did a full wipe and installed fresh software and it continues it might be an app you keep installing...do you get your apps from the playstore or side load as well
kornklown69 said:
a virus would be software related...if you did a full wipe and installed fresh software and it continues it might be an app you keep installing...do you get your apps from the playstore or side load as well
Click to expand...
Click to collapse
playstore only before my phone was locked boot loader and encrypted to have to use pin to boot device.
AS SOON as i get the buggy phone and reboot when it boots up it no longer request pin to boot. on stock rom i was rebooting phone every week to see how long it would take and usually nothing odd until phone got buggy for reason of the reboot.
the buggy issue is shortly opening an app the app will freeze so i hit home nothing happends try to turn the screen off nothing happends until a minute later sometimes phone will reboot its self or i hold power to make it reboot but both take about same amount of time when phone goes into full freeze.
so it being a playstore app and the virus not getting detected google needs to look into how they can patch this...
so im putting this out there so this person or group doesnt forever have a backdoor into peoples phones.
this issue i have had since november last year but havent been so aware about the issue till august. since august ive been dealing with know some how they are getting in and must be an app but i got rid of all games and weird apps that are not nessisary
abs workout, esfile explorer, google+,mint personal finance,tapatalk,accuweather,alaskausafcu,amazon kindle, android auto, android device manager, android pay, calculator, chrome browser, chrome remote desktop, clock, cloud print, contacts, es task manager, facebook, family locator, favorite frequencies, fing, garmin connect, gci my usage, gmail, google, google calendar, google camera, google docs, google drive, google goggles, google keep, google keyboard, google news, google now launcher, google opinion, google photos, google play games, google play music, google txt to speech, hulu, keeper, look out, malwarebytes, maps, messenger, eset mobile security, pandora, playstation phone, phone, shazam, sixaxis controller, skype, speed test, usaa mobile, vlc for android, wifi analyzer, xbox, youtube, zombies run
these are all the apps ive had since ive had this issue.
i was hopping that esfiles exploreres new feature of being notified of new files would help solve this but some folders it doesnt detect like youtube or google music even though in es files explorer i unlocked ability to view the .nomedia
Drop ES File Explorer, to start. Read this article, or do some googling about it on your own;
https://www.androidpit.com/this-is-why-you-should-not-use-es-file-explorer
I have to agree with the article when it says Solid Explorer is a great replacement. I've used it for years now and it's never let me down.
The fact of the matter is, if you manually wiped all of your phone and formatted your internal storage, nothing remains from pre-wipe. If your issue is coming back it can only be a hardware issue (if applicable) or some app you are using, as previously mentioned.
Furthermore, after googling your exact issue I came to find that certain apps that require 'Accessibility Services' can and will disable your pin/password/pattern on boot. Check if any of your apps fit the bill in 'Settings > Accessibility > Services'
Disable any apps which are enabled and reboot. You may have to set up pin, etc., again, but leave the services disabled and see if the issue returns. Let us know!
Edit: Upon more googling, I've found reports of people who had the issue return after disabling & uninstalling the apps in question as well. You may need to flash stock images again and do not install any apps that require accessibility services, or don't grant any of them permission even once.
Edit2: Just another link to check out;
https://blog.g3rt.nl/android-lollipop-encryption-user-interface-flaw.html
Edit3: Issue tracker link; https://code.google.com/p/android/issues/detail?id=219498
Edit4: If you logged into your bank app and factory reset or flashed factory images, logging in again after the wipe/flash will show as a new device. Same goes for having login alerts set for Google / Facebook, etc. Your same phone shows as a new device after the flash or wipe. Guaranteed not a virus.
Double post
RoyJ said:
Drop ES File Explorer, to start. Read this article, or do some googling about it on your own;
https://www.androidpit.com/this-is-why-you-should-not-use-es-file-explorer
I have to agree with the article when it says Solid Explorer is a great replacement. I've used it for years now and it's never let me down.
The fact of the matter is, if you manually wiped all of your phone and formatted your internal storage, nothing remains from pre-wipe. If your issue is coming back it can only be a hardware issue (if applicable) or some app you are using, as previously mentioned.
Furthermore, after googling your exact issue I came to find that certain apps that require 'Accessibility Services' can and will disable your pin/password/pattern on boot. Check if any of your apps fit the bill in 'Settings > Accessibility > Services'
Disable any apps which are enabled and reboot. You may have to set up pin, etc., again, but leave the services disabled and see if the issue returns. Let us know!
Edit: Upon more googling, I've found reports of people who had the issue return after disabling & uninstalling the apps in question as well. You may need to flash stock images again and do not install any apps that require accessibility services, or don't grant any of them permission even once.
Edit2: Just another link to check out;
https://blog.g3rt.nl/android-lollipop-encryption-user-interface-flaw.html
Edit3: Issue tracker link; https://code.google.com/p/android/issues/detail?id=219498
Edit4: If you logged into your bank app and factory reset or flashed factory images, logging in again after the wipe/flash will show as a new device. Same goes for having login alerts set for Google / Facebook, etc. Your same phone shows as a new device after the flash or wipe. Guaranteed not a virus.
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Thank you! I tried googling but guess I wasn't doing it properly.
I turned off keeper nothing.
I un installed it nothing.
I dont know how to re enable boot encryption pin.
the phone says it is so I'll try clean install again and just not allow keeper anymore I think the issue has come up just after turning keeper on to allow the accessibility features.
Thank you I will keep you informed give it till February if nothing odd happened.
Sent from my Nexus 6P using Tapatalk
gjkrisa said:
Thank you! I tried googling but guess I wasn't doing it properly.
I turned off keeper nothing.
I un installed it nothing.
I dont know how to re enable boot encryption pin.
the phone says it is so I'll try clean install again and just not allow keeper anymore I think the issue has come up just after turning keeper on to allow the accessibility features.
Thank you I will keep you informed give it till February if nothing odd happened.
Sent from my Nexus 6P using Tapatalk
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Click to collapse
Also thanks I know about the added devices I cleaned the one to my bank account and I look at my other accounts every once in awial and make sure nothing odd wish my bank account showed what devices instead of only having clean on Facebook I've had things look suspicious ips from another states but the device listed was same as mine so don't know if they are able to spoof that.
I always assumed that some how the cell tower was saying it is relayd to Cali or something.
I live in Fairbanks Alaska.
Sent from my Nexus 6P using Tapatalk
Well turns out it was keeper I switched to last pass uninstalled keeper before uninstall It was telling me 8 hrs of battery life. Now 21 more hrs with already being on for 5 hrs at 78%.
Phone hasn't had any weird issues. Except I had lost the encryption anyways and only after having the new image for one week now been going for three weeks.
Sent from my Nexus 6P using Tapatalk
https://technet.microsoft.com/en-us/library/jj200124(v=ws.11).aspx
Sent from my Nexus 6P using Tapatalk

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