Database Users

Battery or Phone?

So to start out with here is what I posted yesterday from another thread...
"I got my HD2 last night. I used it for a bit right out of the box, went to bed and soon after I woke up in the morning it was dead.
My wife who also got her HD2 last night did basically the same thing. We both put our phones on the chargers. I was out doing yard work while mine was charging. My wife stayed inside and played with hers while it was on the charger. She unplugged it when it said it was done. When I came in from working I went to my phone and the light was green indicating a charged battery. I unplugged, turned on, it said 100% charged and started messing with it. Within minutes it said 4% battery life left and soon after it died. I then took it back in and plugged it back in. I turned it on this time to verify that it was charging. It stayed on the charger until it said it was 100% charged.
I have had it off the charger for 5 hours or so. I was using it a lot for the first hour or so, setting things up and getting it where I wanted it. I then left it alone and it has been sitting for the past 4 hrs. When I left it sitting it said it was at around 80% battery I believe. I just came back to it and it is again at 4% and telling me it is about to die. Then it did die.
I have gmail setup with activesync on default settings as well as direct push. I had done an end all with task manager just before I set it down. I do understand that the phone is active even when I am not using it but I would not expect this much battery drain.
I have the Stock Rom and the display auto dims on the default setting as well.
I love the phone but it seems like something is wrong with mine. Any suggestions?
BTW: My wifes HD2 is still running and has ~75% battery life left. She has been using it on and off for the entire day (10+ hrs) and wifi has been turned on the whole time too. This sounds more reasonable.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
I have been checking in on the phone periodically while it has been charging. It has been charging with the phone turned off. It seems to have taken ~1hr to charge 100%. The green light it on now. Is this a pretty standard amount of time for it to charge to 100%?"
So last night after I got my phone off of the charger I used it a good amount throughout the night. From 5:20PM until around 1:00AM it drained to around 60%. I thought that this was a good standard amount. I was using it in bed and before falling asleep to drain as much as I could because I wanted it dead in the morning. I just woke up and the phone was dead (so was my wifes). I went to plug them both in at the same time to compare charging times and and then I was going to compare battery life.
I plugged my wifes in and it started charging no problem. I then plugged mine in and it instantly started to boot up. It got to the boot screen and it started looping. It was stuck in a boot loop every time I plugged it into the charger. I swapped chargers with my wifes and it did the same ... but hers charged fine on the one mine was on. I ended up popping the battery out for a minute and then putting it back in. Put it back on the charger and it started to charge no problem.
I have experience with WinMo phones in the past and am used to/expecting some "quirkyness" but this seems like something is wrong. I am not sure however at this point if it is the battery or the phone. I am letting it charge now and planned on swapping the battery with the one in my wifes to see how it acts in a different phone. Any other suggestions? I love the phone but I want to know if there is a problem before the time for me to return it for another runs out. Thanks for any help.

It's the phone. The phone is having a considerable amount of issues. Some people are getting good, fine HD2s, other are getting bad seeds. Take it back, exchange for a new one.

Thank you for the input. I will add more to the story.
Both phones started charging at the same time. One (mine) was done charging in about 1.5 hrs. The second (my wifes) took closer to 2.5 hrs. I swapped the batteries and my phone turned on without problem, with my wifes battery in it. While hers seemed to have trouble getting going, I had to take the battery out and replace it before I could get it to boot. They are both up and running, with similar services running as well. I will continue to observe throughout the day to see how they drain in comparison to the other.
Is it possible that the phone is not charging the battery properly? If this is the case then my wifes phone would have worse battery life with my battery in it, but it would actually be my phone that would be the problem. I think that I am going to have to take both phones through at least one more charging cycle to see where the problem lies.
I am certainly leaning toward exchanging it for another though. What is the time limit for returning without question at T-Mobile US?

I have been watching both phones this morning. I have noticed that the signal strength on my phone bounces all over the place while sitting still on the table. My wifes phone sitting right next to it will generally hold a steady 2 bar 3G signal. This bouncing around of the signal strength and the searching for a signal is probably what is causing the battery drain. Just as I sit here and type this my phone has gone from a 1 bar EDGE signal to 3 bar 3G signal.
I have come to the conclusion that my phone is messed up and I will return it. I think that I have 14 days to make this return but I am not sure.

here are some battery saving tips that helped me, I hope the work for you without having to do a return
Turn wifi off when not in use, the 3g connection seems to use far less battery power. Also make sure establish data connection is turned off.
Turn off push and anything that auto downloads like weather and email.
Before locking the phone, open task manager and close pretty much anything open.
That should improve things greatly.

Thanks ... most of those I have done but it still continues to have the problem. I am not sure about the "establish data connection" though. I assume you are talking about the toggle in the wireless settings for "data connection". What exactly does this do? If it is switched off I assumed that it would not make a data connection at all. Does it instead keep a constant data connection when turned on?

NickPDX said:
I am certainly leaning toward exchanging it for another though. What is the time limit for returning without question at T-Mobile US?
Click to expand...
Click to collapse
14 days is exchange without question/problems.

NickPDX said:
Thanks ... most of those I have done but it still continues to have the problem. I am not sure about the "establish data connection" though. I assume you are talking about the toggle in the wireless settings for "data connection". What exactly does this do? If it is switched off I assumed that it would not make a data connection at all. Does it instead keep a constant data connection when turned on?
Click to expand...
Click to collapse
It's just a switch to change states whenever you want to manually...if 3G is activiated by some program, the switch moves to "on", and you can go in there and switch it to "off" if you want to kill the 3G while it's not needed. It will stay off until either 1) you use that same switch to turn it back on, or 2) some app/process (weather update, gmaps, etc) turn it back on. There are cabs available if you want to keep 3G switched off to the point where even apps can't switch it back on, and they're forced to use EDGE.
And yes, any time that switch is "on", you're maintaining a live data connection with the network, which is a battery drainer even if you're not actively passing data for an app.

[Q] Nexus 4 Instant Battery Drain/Shut-Off

Hi
I have recently started having a problem with what I presume to be the battery of my Nexus 4. It seems to have started suddenly about a week ago, though was working absolutely fine before. I don't think it was due to any specific app having been installed. I have also done a factory reset on it, but that didn't solve the problem.
Basically, the battery will discharge to about 75%. The phone will then suddenly switch off; turning the phone back on, it simply shows the battery to be fully depleted and switches off. If I plug it into a power source, the phone turns back on and begins charging, from 0%, though seems to suddenly fully charge it within about half an hour.
My phone has not been rooted.
I would really appreciate any help/advice on this issue as it is incredibly frustrating having to have my phone almost permanently on charge.
I have attached two screenshots of the battery usage graph.
Thanks!

bab88 said:
Hi
I have recently started having a problem with what I presume to be the battery of my Nexus 4. It seems to have started suddenly about a week ago, though was working absolutely fine before. I don't think it was due to any specific app having been installed. I have also done a factory reset on it, but that didn't solve the problem.
Basically, the battery will discharge to about 75%. The phone will then suddenly switch off; turning the phone back on, it simply shows the battery to be fully depleted and switches off. If I plug it into a power source, the phone turns back on and begins charging, from 0%, though seems to suddenly fully charge it within about half an hour.
My phone has not been rooted.
I would really appreciate any help/advice on this issue as it is incredibly frustrating having to have my phone almost permanently on charge.
I have attached two screenshots of the battery usage graph.
Thanks!
Click to expand...
Click to collapse
If you are on stock, try flashing the stock image(4.2 or 4.3 up to you) there's plenty of threads on here thatll guide you thro the process.

I've had the same issue about three times, during the first week of using my Nexus 4 (about half a year ago). I've already had my mind made up to RMA it, but waited for it's shut-off to happen once more to collect some evidence of this problem and... it never happened again. I'm pretty confident that I didn't install anything that might have helped (I only installed BetterBatteryStats to check the instant drain, but really doubt it could change anything, it's just statistics), and I've never factory wiped the phone's data yet.
I've been searching for answers around the internet back in May, but never found anything of value, so my only advice is... wait a little, and if it doesn't get better itself return it to the merchant. My previous HTC phone was restarting almost everyday from the first day I bought it, until a month later I returned it for warranty repairs and after they changed almost all internals of the phone it never crashed again (till today, since I still use it as GPS and media player when running).

Galaxy S5 Sudden Death?

Hi guys,
I've had my S5 for a few days now, but I've found that it's now essentially bricked.
I rooted my G900I (Asia) using CF-Root for G900F with no issues at all. Everything worked fine, as
had been reported by several other users. I then flashed AllianceROM V1 and everything was fine.
Just yesterday, I flashed the Custom Settings patch and one of the updates, and it seemed to be ok.
Suddenly, the battery started to die fairly quickly. I didn't worry about this at the time, as it'sa new phone,
I have only performed one full battery cycle, it's probably just calibrating etc etc.
I got home and plugged it in to charge, it had gone from 40% to 13% in a few hours. I had force-stopped NFC
(which I noticed the NFC on/off tab was greyed out in the on position, still a grey toggle button though).
At around 20% i flashed OmegaROM 1.3 to see if it was the ROM causing the issue, but nothign changed.
I noticed even while plugged in I was losing battery. I switched it to Ultra Power Save mode, and the battery
stayed at a steady 9% (seemed like it was charging, but the battery was draining so fast it was just staying at 9%).
The battery estimate was 1.1 days. Within 5 hours it was dead.
I plugged it in, and saw the charging animation (just a frozen empty battery though) and after about half an hour, the
image disappeared. I tried to turn it on, but it did nothing.
I took out the battery for 30seconds/1minute, but it didn't make a difference. Charged it all night, it still won't turn on.
Has anyone heard of or experienced this before?
I'm going to try and take it back to the Samsung store to see what they say...

Kingithy said:
Hi guys,
I've had my S5 for a few days now, but I've found that it's now essentially bricked.
I rooted my G900I (Asia) using CF-Root for G900F with no issues at all. Everything worked fine, as
had been reported by several other users. I then flashed AllianceROM V1 and everything was fine.
Just yesterday, I flashed the Custom Settings patch and one of the updates, and it seemed to be ok.
Suddenly, the battery started to die fairly quickly. I didn't worry about this at the time, as it'sa new phone,
I have only performed one full battery cycle, it's probably just calibrating etc etc.
I got home and plugged it in to charge, it had gone from 40% to 13% in a few hours. I had force-stopped NFC
(which I noticed the NFC on/off tab was greyed out in the on position, still a grey toggle button though).
At around 20% i flashed OmegaROM 1.3 to see if it was the ROM causing the issue, but nothign changed.
I noticed even while plugged in I was losing battery. I switched it to Ultra Power Save mode, and the battery
stayed at a steady 9% (seemed like it was charging, but the battery was draining so fast it was just staying at 9%).
The battery estimate was 1.1 days. Within 5 hours it was dead.
I plugged it in, and saw the charging animation (just a frozen empty battery though) and after about half an hour, the
image disappeared. I tried to turn it on, but it did nothing.
I took out the battery for 30seconds/1minute, but it didn't make a difference. Charged it all night, it still won't turn on.
Has anyone heard of or experienced this before?
I'm going to try and take it back to the Samsung store to see what they say...
Click to expand...
Click to collapse
Thats what happens when you flash custom FW. no guarantees... good luck with warranty!

cheetah2k said:
Thats what happens when you flash custom FW. no guarantees... good luck with warranty!
Click to expand...
Click to collapse
I went to the samsing store and the lady swapped the battery with a demo model battery and it works just fine!
She also said that the warranty is void as I've installed a custom ROM. I just played dumb haha.
Battery doesnt seem to be draining anymore, so must have been a dud battery.
Phewwww, time to let the relief sink in.
EDIT: One thing worth noting is that the old battery was actually charging when the Samsung lady tried in another device. Not sure why, hopefully its not my phone that's draining the battery.

Ugh, so it seems like my phone is just a faulty one.
It keeps draining the battery, even while plugged in, and after the battery has been swapped out for another.
I'll be sending this one back to the carrier to see if they can replace it for me. I've restored it back to stock, and I'll be removing the custom recovery. Hopefully they'll ignore/won't notice the tripped Knox.
Ha. Good luck to me...

All the best.. Hope they swap it for a new one.. keep us posted on how it goes..

njan_ivide said:
All the best.. Hope they swap it for a new one.. keep us posted on how it goes..
Click to expand...
Click to collapse
Thanks, I'm really going to need it. 8/

njan_ivide said:
All the best.. Hope they swap it for a new one.. keep us posted on how it goes..
Click to expand...
Click to collapse
Optus has approved my claim for a new phone!
The Optus staff member classed it as "ELF" which is Early Life Failure, so it was seen as a faulty unit, I guess.
This was decided as it was charging issue and was within 30 days of receiving the handset.
I'm just waiting on a new phone to be delivered to the store so I can pick it up!

Congrats m8... did the staff check to see if the knox was tripped?

njan_ivide said:
Congrats m8... did the staff check to see if the knox was tripped?
Click to expand...
Click to collapse
Thanks!
I'm not too sure at all... I haven't been told any of the details regarding how and what they checked.
The Optus staff member told me that they would just do a brief check at the assessment center.
They also didn't send it back to Samsung, they just sent it back to Optus' warehouse (though I tracked it to
TOLL Customised Solutions in Victoria).
Though I did reset everything: flashed stock ROM (though it had no Optus CSC), allowed stock recovery
to re-flash, changed all settings back to stock. The stock ROM made the ROM Status go back to "Official", as well.
So unless they checked the recovery and the KNOX counter there (I'm not sure of any other way to see it),
then they wouldn't have seen it.

brand new Galaxy S4 with battery problems and no help from Samsung!

Hi Everyone
I’ve bought yesterday a brand new Samsung Galaxy S4 here in Brazil (model GT-I9515L, it’s a Snapdragon 600 4G one), and I’m kinda worried about my battery life, which drags 1% every one or two minutes on simple Wi-Fi web browsing, I have been from 100% to zero in less than two hours, and I honestly don’t think that is normal.
I’ve tried a lot of things, I tried disabling some battery dragging features like the gestures, gps and etc, and still got terrible battery life
I’ve noticed that if I sit the phone down idle (screen off but powered on), it doesn’t seem to drag the battery much, when idle it seems equal to my Nexus 4 that I had previously, I'm starting to miss this phone more and more since I got the Galaxy.
The charging time is normal too, it goes from 0 to full in average time, two hours or so.
My phone is in 4.4.2 Kitkat (TouchWiz, unrooted) I’ve haven’t done anything to the phone other than apply OTA updates once it turned on the first time.
I’ve tried doing a factory reset via the settings menu (is this the same thing than reseting from recovery?) and not installing anything after but still got the battery drain problem.
Thinking that it was a faulty battery or phone I’ve brought it back to the store (an official Samsung Store here in Brazil), but they told me that my software was out-of-date, which I thought was strange because both the Software Update menu in phone settings and Kies found no updates to be applied.
I watched them as they put my phone in Odin mode and plugged my phone into one of the store’s computers, opened a program called “samsung master” in order to update my phone, but they couldn’t do it because my “Knox” was somehow messed up (which isn’t because it shows as 0x0) and told me to come back another day when the technician is there.
I became really frustrated with this, so far what I could diagnose was that somehow that my battery drain problem is a software one, and is solved by some kind of update that isn’t available by Kies, just in Samsung stores.
Can you guys give me any directions? I’m open to suggestions and if you guys need any other information, please tell me that I can post here, sorry for my English because I’m brazilian.

Drain almost always applies to when your screen is off. If you don't have drain while your screen is off, then it's perfectly normal.
2 hours of screen on time is perfectly normal. Your screen uses power, not much you can do about that.

Lennyz1988 said:
Drain almost always applies to when your screen is off. If you don't have drain while your screen is off, then it's perfectly normal.
2 hours of screen on time is perfectly normal. Your screen uses power, not much you can do about that.
Click to expand...
Click to collapse
When it's off, the batteery seems to last, but the performance is way worse than on my Nexus 4 (which is known for it's bad battery performance) when it comes to screen time, I've got near the double web browsing time on the nexus.
Your galaxy drains battery like this too? it seems insane to me. 2hours from 100% to zero without any of the features, brightness on the lowest level, only Wi-Fi on, I don't think every galaxy is like this.
When I brought them to the store, the salesperson told me that it had an update to be applied, but when I search for an update or put it into kies it shows me as up-to-date, do you guys know anything about that?

Here you can find the latest
http://www.sammobile.com/firmwares/
Though I doubt a firmware upgrade would change it.
And yes, 2 to 2 1/2 hours screen on time is what I get.

Android OS - Keep Awake and Mobile Radio Active

Hi,
The Nexus 6P has been pretty good so far on battery. Nothing super insane, but enough to get me through a day.
Max I get is 3 hours SOT when I hit 0%...
Android OS is usually in the top 3, and in a 10 hour day, its getting 2 hours of Keep Awake time and about 30min Mobile Radio Active.
Google Play Services is also getting around 45min Mobile Radio Active as well.
Phone is bone stock, bootloader locked, unrooted. Running a handful of apps, even stopped using my Moto360 and disabled bluetooth when not in use to see if that was the culprit.
Any tips? (or apps that help me delve deeper into Android OS and why it keeps waking the thing up)

would also like to know about this, having very similar stats

Similar situation here - crazy battery drain and "Keep Awake" when I have a sim card in (TMo). 3 hours sitting on my desk - not using it - the phone gets warm/hot and Keep Awake shows 1H 16m under Android OS. When I put the same sim back into my Nexus 5 (using the adapter/converter) the N5 battery is perfectly fine.. normal.. no massive drain.
Any thoughts?

Turn off Wifi and give it a try. See if you still have the same battery drain.

pogul said:
Similar situation here - crazy battery drain and "Keep Awake" when I have a sim card in (TMo). 3 hours sitting on my desk - not using it - the phone gets warm/hot and Keep Awake shows 1H 16m under Android OS. When I put the same sim back into my Nexus 5 (using the adapter/converter) the N5 battery is perfectly fine.. normal.. no massive drain.
Any thoughts?
Click to expand...
Click to collapse
Go into location & uncheck all scanning functions

Thanks. I should have mentioned that I already had wifi and bt turned off, and had turned off scanning for both under Locations. I was trying to isolate this to cell signal as best I could by disabling wifi and bt things. I also tried turning off "Enhanced LTE" - and now I'm trying it with wifi calling on (again just to narrow down different possibilities).
I think a factory reset is in my near future - may as well start from completely scratch and see if I still get the same horrible battery drain.

Just reporting back. I did a factory reset - and INITIALLY I thought I was on to something. Battery life seemed better at first, but then I soon began dropping cell signal - which apparently sends the phone off searching for signal chewing up battery.
In my case it's never ending cycle - get signal, drop, search, get signal, drop search.
Yes, I'm in a fairly weak TMo LTE service area, but my Nexus 5 and my wife's Nexus 4 have never had these sort of massive drain issues.
Also, I was in a major metro area on Sat night and the signal kept dropping as well. I couldn't toggle it back on via airplane mode or the mobile data switch. I finally had to reboot to bring it back - and then it proceeded to drop again. Meanwhile, my wife's N4 had no issues.
I went to TMo on Sunday and swapped out the sim - no change. 6P went from fully charged to completely dead overnight (roughly 1AM to 9AM).
So, at this point I'm wondering if I just have a faulty 6P. I'll be calling Google today to see about an RMA exchange :/

pogul said:
Just reporting back. I did a factory reset - and INITIALLY I thought I was on to something. Battery life seemed better at first, but then I soon began dropping cell signal - which apparently sends the phone off searching for signal chewing up battery.
In my case it's never ending cycle - get signal, drop, search, get signal, drop search.
Yes, I'm in a fairly weak TMo LTE service area, but my Nexus 5 and my wife's Nexus 4 have never had these sort of massive drain issues.
Also, I was in a major metro area on Sat night and the signal kept dropping as well. I couldn't toggle it back on via airplane mode or the mobile data switch. I finally had to reboot to bring it back - and then it proceeded to drop again. Meanwhile, my wife's N4 had no issues.
I went to TMo on Sunday and swapped out the sim - no change. 6P went from fully charged to completely dead overnight (roughly 1AM to 9AM).
So, at this point I'm wondering if I just have a faulty 6P. I'll be calling Google today to see about an RMA exchange :/
Click to expand...
Click to collapse
Maybe try activating band 12?
http://forum.xda-developers.com/nexus-6p/general/fastboot-activate-band-12-volte-t3239652

I found that my wifi network was causing doze to not work as good. I turned off wifi at night last night and got better results with just data.
My radio is accounting for 88% percent of my phones battery drain. I was down to 60 percent with about an hour of SoT. Not sure what's going on with my device either. I was about to factory reset but don't want to.
Bums me out when I see people getting 4+ hours. I want that action.

I had the mobile active bug also, very close to getting an iPhone.

I saw in another thread that apps like GasBuddy has been causing wake locks like you describe. The issue may be app related. Rooting and installing a battery monitor app should give you more insight as well as wiping and loading just your basic apps to find the culprit because something is definitely wrong.
I get 6 hr SOT without doing anything special and at night I lose 1%, sometimes none if I only sleep for 5hrs and that's with wifi on.
Sent from my Nexus 6P using Tapatalk