Related
after mailing SAMSUNG by Mr.Alzubair
from ce4arab website
about the Death screen
this is the answer :
-----
Dear Alzubair ,
Thank you for contacting Samsung Electronics.
Reference number:2104286715
Regarding your case, kindly note that the image you have displayed on
the screen of your phone, indicates that the device has entered the
Recovery Mode. The reason this happened, is because you have tried to
update the device’s Firmware, which isn’t actually released yet, and
that’s the reason why the Software crashed as well.
In order to get out of the Recovery Mode, please follow the steps below:
Recovery Process
1.Remove the battery and reinstall it. Power On your Phone
- Phone display “Connection picture for Phone to PC”
2. Recovery Mode in Kies
If upgrade failed in upgrade step, you can see next Pop-Up
- Select "Yes”
Firmware Upgrade program progress to recovery mode.
3. Select "Recovery" button.
4. Read the caution and check “all information has been verified”
- After this, it’s same with Firmware update Process
5. Click “Next”
- Firmwareversion display
- Firmware file is downloaded to PC
6. Firmware update
- After Firmware downloaded, Click “Next”
- Firmware update start
Caution
- Never disconnect or turn off the
device in thisstep
- If so, recover the phone refer to
recovery section
7.Complete
- After Firmware update complete, the device reboot
automatically
- Click “Next” Button
To do this manually instead of using Kies, please click on the Power
button, the Volume down button and the middle button all together all at
the same time. The phone would flash for 2 times, and on the 3rd time,
please remove your hands fromthe phone, and it should boot up normally.
I hope this has been of some assistance to you. If you do have any
further queries, please do not hesitate to contact us quoting your 210-4286715
reference number.
Kind Regards,
Aya Smith
Samsung Electronics UK
Customer Communication Centre
Tel.: 0845 726 7864 (All calls charged at Local Rate)
Homepage: samsung.com
[Product] GT-I9000
The reason this happened, is because you have tried to
update the device’s Firmware, which isn’t actually released yet, and
that’s the reason why the Software crashed as well.
Click to expand...
Click to collapse
Bwahahahhaahahahahh!!
cheetah2k said:
Bwahahahhaahahahahh!!
Click to expand...
Click to collapse
LOL XD
at least they help me
I just tried it ( by the Manual way ) and it Works
so this works on the semi-bricked, no 3-button combo enabled phones ??
.. let's say, after a bad/failed bootloader flash ?
someone please confirm ?
later edit:
from what I understand after reading this, Kies can force any (Phone--!--PC) SGS into recovery and/or download mode?
if so, can we "extract" this feature and make it into a stand alone solution for half-bricked phones?
That's not a real black screen, I got one and my phone got the BSOD: No possibility to power on, no charging, nothing.
The "phone ! computer" is just a semi brick, get back to download mode and reflash with odin...
But thanks for the info indeed.
franklin01 said:
The "phone ! computer" is just a semi brick, get back to download mode and reflash with odin...
Click to expand...
Click to collapse
Some SGSs can't access download mode from that screen because of the proper bootloader that's missing. (3 button combo fix needed, not so safe)
wish samsung also adds a feature to kies that fixes the IMEI =D
franklin01 said:
That's not a real black screen, I got one and my phone got the BSOD: No possibility to power on, no charging, nothing.
The "phone ! computer" is just a semi brick, get back to download mode and reflash with odin...
But thanks for the info indeed.
Click to expand...
Click to collapse
2day i triad it two times and it works
but from what i understand same thing happened to me today ..
i did the 3 times flashing way :
BE SURE THAT YOU disconnect THE CABLE!!
To do this manually instead of using Kies, please click on the Power
button, the Volume down button and the middle button all together all at
the same time. The phone would flash for 2 times, and on the 3rd time,
please remove your hands fromthe phone, and it should boot up normally.
Then its work and downloading mode appear i installed an official Ver. by odin ( check on Re-Partition ) then it will work (work for me after the same thing that happened : No possibility to power on, no charging, nothing. )
Does this means that the phone has a secondary bootloader or what I dont get it, I already sent my phone to samsung so I cant try, I had my phone bricked stuck at a black screen after the S logo.
hang on... so it sounds like samsung is saying that phones that dont go into download mode straight away from vol-down, home and power need to keep holding the power button until the power cycles 2 times, then let go on the third?
i cant test it now because after i bricked my phone (black screen no power on or charge) i sent it back and i got a new motherboard with 3-button enabled... but this does make sense because when i had a 3-button disabled phone previously i did manage to get it into download mode from the phone-!-computer screen by trying different timings. it took a long time but eventually worked.
so it would seem if this is the case, that it is just a different boot loader and a different key combination to access download mode, but working nevertheless?
can someone test this?
Cant believe it, if the phone does has a secondary bootloader then it cannot be bricked forever.
Sent from my GT-I9000 using XDA App
stephengoo said:
Cant believe it, if the phone does has a secondary bootloader then it cannot be bricked forever.
Sent from my GT-I9000 using XDA App
Click to expand...
Click to collapse
We already knew it had a secondary boot-loader...
http://forum.xda-developers.com/wiki/index.php?title=Samsung_Galaxy_S_Series#Partitions
This is what is patched to hotfix the 3BR in disabled phones.
3 times flashing way wont work for me, and at Recovery in Kies i cant see my Device!
Absolutly no USB!!!!
Sorry Guys!
So this forced download mode can be possible...
This guy here tried hard to explain same thing:
http://forum.xda-developers.com/showthread.php?t=812933
do you think it will work with korean version galaxy s?
No-Exit said:
3. Select "Recovery" button.
4. Read the caution and check “all information has been verified”
- After this, it’s same with Firmware update Process
To do this manually instead of using Kies, please click on the Power
button, the Volume down button and the middle button all together all at
the same time. The phone would flash for 2 times, and on the 3rd time,
please remove your hands fromthe phone, and it should boot up normally.
[Product] GT-I9000
Click to expand...
Click to collapse
"all information has bee verified" means put phone in download mode and connect it to PC (can't do it without working 3 buttons combo).
"manually instead of using Kies" = same thing, doesn't work without 3 buttons combo.
This doesn't works if you didn't have 3 buttons combo enabled. I used heat trick instead and then patch aires P-SBL.
I sent my phone back because of this black screen of death. I could get into Download mode, and the other (vol-up) mode too, but no upgrading or changing firmwares worked to fix it. And Kies didn't see it, though Odin eventually did.
Wondering now if the Black Screen of Death was fixable after all, but then would Kies have to recognize it first?
I have a phone ! pc bricked phone right in front of me, I've tried this and a million other combinations, nothing works. I'm not being super pessimistic or anything it really doesn't work. I've left it with a phone repair store overnight and they couldn't fix it either. Im going to visit samsung/optus tomorrow.
edit:
I also want to point out that that message contains some horrible english supposedly from samsung UK
d47:
I am exactly in your shoes. Even with the overnight leave at a GSM repair booth-thingy. Im also considering handing it back to the retailer, but havent tried the heating up trick yet... Maybe its worth a try ?
Hi, i'm an original iphone user, got bored of it my planned ran out and I chose the Samsung galaxy S4.. So forgive me if i'm a bit of a 'noob'
I just received the phone Friday afternoon everythings all good. Starting to love the S4 but when I lock the phone (press the side button, don't use it anymore) after about 5-10 seconds it just keeps restarting.. It will restart and if I don't put my sim pin in, it will restart again (within 2 min).
Same if I'm on a call about 2 minutes in it will restart and do the same process.
things i've tried.
>taken the battery out, restarted again.
> did a bit of googling and did that restore to factory settings thing (turned off hold power, volume and home button)
I've rang my service provider and told them about it only option is to send it back. Is there anything I can do from home to resolve the issue, cbf being without a phone.
cheers in advance
Have you checked for update ?
armedking said:
Have you checked for update ?
Click to expand...
Click to collapse
yeah mate yeeeup seems all up to date
Try updating it to a new version the Odin way. Haven't heard of this issue before but it could be a buggy old firmware.
Sw0llen said:
Hi, i'm an original iphone user, got bored of it my planned ran out and I chose the Samsung galaxy S4.. So forgive me if i'm a bit of a 'noob'
I just received the phone Friday afternoon everythings all good. Starting to love the S4 but when I lock the phone (press the side button, don't use it anymore) after about 5-10 seconds it just keeps restarting.. It will restart and if I don't put my sim pin in, it will restart again (within 2 min).
Same if I'm on a call about 2 minutes in it will restart and do the same process.
things i've tried.
>taken the battery out, restarted again.
> did a bit of googling and did that restore to factory settings thing (turned off hold power, volume and home button)
I've rang my service provider and told them about it only option is to send it back. Is there anything I can do from home to resolve the issue, cbf being without a phone.
cheers in advance
Click to expand...
Click to collapse
Flash another ROM.
install Odin on PC
download a **stock ROM
then connect ur phone to pc and w8 for odin to get it
then choose ROM u downloaded and w8 for PASS :good:
u can download firmwares from sammobile.com
Hi guys, installed odin, went to sammobile downloaded australian firmware for my phone.. installed the firmware. it still does it.
Hi guys, installed odin, went to sammobile downloaded australian firmware for my phone.. installed the firmware. it still does it.
ive noticed while it's connected to the pc via usb it doesn't do it?
have a done a factory reset after installation? oh BTW if new firmware doesn't solve then it could be a hardware bug
Hi everyone. I was attempting to update the firmware on my note 3 using the Verizon software assistant when my son unplugged the phone when it was a little more than halfway done. It's unlocked with Verizon as the original carrier, SM-900V is the model number. I've tried to master reset as well but it just turns off briefly and returns to the same screen, the only other screen I can get to is a warning telling me that downloading a custom OS can cause critical problems and to press volume down or up to continue or cancel. When I press up it says Downloading, don't turn off target but it just stays there. I'm not knowledgeable when it comes to rooting or installing custom OS and such things but I'd just like to restore it back to factory 4.4.2 which it was running previously. Can someone help me out with a relatively simple explanation as to what to do? It's much appreciated, just got this thing yesterday and I'd like to get it up and running asap. Thanks again.
Connect it to Samsung kies and perform an emergency repair.
Alternatively go to sam firmware.com and download the correct firmware you require and flash it using odin un download mode ( the screen that you saw that said downloading)
I need help and have no idea where to go. My phone restarted randomly like it usually does but It got stuck on this screen
http://forums.androidcentral.com/at...says-no-command-photo-27-04-2014-23-39-34.png
Sadly I had no backup for the device and am wondering if it's bricked. I can access the phone when I hold the power/ down volume/home button from time to time. I formatted the device hoping it would fix the issue. I managed to set up the device but I have to hold those specific buttons for it to work. Here are the device specs. I don't know what to do. I tried factory resetting it but with no luck. Every time i turn on the device I have to use that button order. I just have no idea what to do. I installed a stock rom via odin using this tutorial.
https://www.youtube.com/watch?v=LeYwhL1iS6k
Device: Samsung Galaxy s4 SGH-I337
Android : 4.4.4 kit kat
Edit: I have to hold volume down/home button/ power to turn it on which is quite annoying. I've never had this issue before. Is there a way to completely restore it to factory without having to do all this stuff? I tried doing it via recovery mode and in the phone itself. I get this screen https://cdn-images.xda-developers.com/direct/3/0/1/9/2/9/4/20120813002112.jpg
Which I usually get but then it goes straight to the odd recovery mode screen and not to the phone.
I found out something huge that might help! My volume up key isn't working so I'm assuming it's booting it straight into recovery mode for that reason. I read on a few sites saying I need the device repaired! I'm almost 100% sure thats the issue but correct me if im wrong. The volume up wont work at all.
Did you look here: http://forum.xda-developers.com/galaxy-s4-att/general/guide-odin-to-stock-updating-rooting-t2926642 ?
SpiralFuzion123 said:
I need help and have no idea where to go. My phone restarted randomly like it usually does but It got stuck on this screen
http://forums.androidcentral.com/at...says-no-command-photo-27-04-2014-23-39-34.png
Sadly I had no backup for the device and am wondering if it's bricked. I can access the phone when I hold the power/ down volume/home button from time to time. I formatted the device hoping it would fix the issue. I managed to set up the device but I have to hold those specific buttons for it to work. Here are the device specs. I don't know what to do. I tried factory resetting it but with no luck. Every time i turn on the device I have to use that button order. I just have no idea what to do. I installed a stock rom via odin using this tutorial.
https://www.youtube.com/watch?v=LeYwhL1iS6k
Device: Samsung Galaxy s4 SGH-I337
Android : 4.4.4 kit kat
Edit: I have to hold volume down/home button/ power to turn it on which is quite annoying. I've never had this issue before. Is there a way to completely restore it to factory without having to do all this stuff? I tried doing it via recovery mode and in the phone itself. I get this screen https://cdn-images.xda-developers.com/direct/3/0/1/9/2/9/4/20120813002112.jpg
Which I usually get but then it goes straight to the odd recovery mode screen and not to the phone.
I found out something huge that might help! My volume up key isn't working so I'm assuming it's booting it straight into recovery mode for that reason. I read on a few sites saying I need the device repaired! I'm almost 100% sure thats the issue but correct me if im wrong. The volume up wont work at all.
Click to expand...
Click to collapse
The youtube video you mentioned was about how to root the i337. The video did not mentioned anything about stock rom installation via odin.
The video shows to install the nc1 kernel, then use the towel root to root and then install the NJ4 kernel back to work with system.
It appears that your system messed-up in installing the kernel.
You need to install the full firmware via odin. There is only one full firmware available for kit-kat. It is NB1 firmware with NC1 kernel cooked by muniz_ri. You can download the firmware from here.
Unrar the firmware and you will get .md5 file. Put your phone to download mode, load the .md5 file to AP slot of the odin and flash it.
If you have problem in flashing odin show the screen shot of odin error.
Once your phone is running fine, you can use towel root to root the phone. If you want to upgrade to NJ4 I will show you the direction then.
Stock 7.0 AT&T model, I went to sleep, forgot to plug in phone. It died in the middle of the night, and the phone refuses to boot past the s7 edge splash screen and restarts every 10-15 seconds. It also will not enter recovery mode and says "Recovery booting..." I can make it enter download mode but I have attempted almost everything I have found and I either get a binary issue or it will successfully flash but then nothing will happen and it will continue to be in this bootloop. I actually brought it to a samsung "representative" at Best buy today and she said it wasn't recognizing the phone at first then it did, and she flashed something that she didn't say what it was and then it still didn't work. She then told me to send it in to samsung but since my glass is cracked (2nd day I had it too...) they try to say that i'm at fault. I just want to know how to fix this, I haven't had my phone in 5 days, I don't care about my data cause it's all already backed up online! Any help would be greatly appreciated.
alecmaw said:
Stock 7.0 AT&T model, I went to sleep, forgot to plug in phone. It died in the middle of the night, and the phone refuses to boot past the s7 edge splash screen and restarts every 10-15 seconds. It also will not enter recovery mode and says "Recovery booting..." I can make it enter download mode but I have attempted almost everything I have found and I either get a binary issue or it will successfully flash but then nothing will happen and it will continue to be in this bootloop. I actually brought it to a samsung "representative" at Best buy today and she said it wasn't recognizing the phone at first then it did, and she flashed something that she didn't say what it was and then it still didn't work. She then told me to send it in to samsung but since my glass is cracked (2nd day I had it too...) they try to say that i'm at fault. I just want to know how to fix this, I haven't had my phone in 5 days, I don't care about my data cause it's all already backed up online! Any help would be greatly appreciated.
Click to expand...
Click to collapse
Have you tried using samsung smart switch?
use samsung smart switch emergency software recovery initialization which is in the right up corner in "more". if its gonna be stuck and installing the software then connect your phone to a charger, hold volume down and power button and turn it off, this way the phone should stay turned off. then go to download mode and install s7 edge firmware from sammobile through odin
RomBetaTester said:
Have you tried using samsung smart switch?
Click to expand...
Click to collapse
****, I forgot to mention, yes I have tried smart switch and every time I input the model number and S/N, it just closes out. Based on my research, that means initialisation isn't possible.
arofaz said:
use samsung smart switch emergency software recovery initialization which is in the right up corner in "more". if its gonna be stuck and installing the software then connect your phone to a charger, hold volume down and power button and turn it off, this way the phone should stay turned off. then go to download mode and install s7 edge firmware from sammobile through odin
Click to expand...
Click to collapse
I forgot to mention, that yes I have tried smart switch, and everytime I input the model number and S/N it closes out.
you'll need quick hand play
push volume down boton and power at the same time when the phone restars quick push the download mod conmbinaison and flash a stock at&t firmware you can download throught sammobile.com site;*,
edit : download the firmware throught this post: https://forum.xda-developers.com/att-s7-edge/how-to/firmware-att-s7-edge-g935a-official-t3412312
another edit lol: don't forget to unzip downloaded files
tell me if it works
Recently, I have seen many phones with bootloop problems and, at the end, the sim card was the one to blame.
I know it's silly but have you tried booting it without the sim card and micro sd?
nouninou said:
you'll need quick hand play
push volume down boton and power at the same time when the phone restars quick push the download mod conmbinaison and flash a stock at&t firmware you can download throught sammobile.com site;*,
edit : download the firmware throught this post: https://forum.xda-developers.com/att-s7-edge/how-to/firmware-att-s7-edge-g935a-official-t3412312
another edit lol: don't forget to unzip downloaded files
tell me if it works
Click to expand...
Click to collapse
I keep getting SW REV CHECK FAIL : [ABOUT] FUSED 4 > BINARY 2 and odin fails. this is what has been happening each time I attempt odin. Also Smart switch just closes.
angourakis said:
Recently, I have seen many phones with bootloop problems and, at the end, the sim card was the one to blame.
I know it's silly but have you tried booting it without the sim card and micro sd?
Click to expand...
Click to collapse
Yup, nothing :/
arofaz said:
use samsung smart switch emergency software recovery initialization which is in the right up corner in "more". if its gonna be stuck and installing the software then connect your phone to a charger, hold volume down and power button and turn it off, this way the phone should stay turned off. then go to download mode and install s7 edge firmware from sammobile through odin
Click to expand...
Click to collapse
Smart Switch just closes out each time i input S/N and Model number :/
I just actually successfully flashed SM-G935U firmware but to no avail it is still in this bootloop. I am about to just replace the screen and send into samsung ffs