Problem with Microsoft Account after 8.1 update on Lumia 1320 - Windows Phone 8 Development and Hacking

After updating to 8.1 I found someone else's email set for the Microsoft Account and I can't remove it (I don't know the login of course) and I don't want to reset the device. Is there any way to remove or replace the Microsoft Account without resetting?

toulan said:
After updating to 8.1 I found someone else's email set for the Microsoft Account and I can't remove it (I don't know the login of course) and I don't want to reset the device. Is there any way to remove or replace the Microsoft Account without resetting?
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Click to collapse
There's no way to change Microsoft Accounts without resetting the device :/ It's rather strange this happened though.

Thank you for your reply. It is indeed strange, i went to the shop where I bought it and they couldn't identify the email.

Related

Syncing With Two Exchange Servers

Guys,
I have two exchange servers accounts and I do need to sync both accounts (emails, calendar, notes etc), however I just can't do it.
Through the ActiveSync I just can't create a new server.
Then I tryed to simply create a new account using the "mail setup", but the message I receive is "account already exists. Only one Exchange account can be configured".
Well, since I do not trust that much on Microsoft I Googled this subject and found the below (I also found references to this "solution" here at XDA):
"... to sync two exchange servers, put this in the device's registry:
[HKEY_CURRENT_USER\Software\Microsoft\ActiveSync\EnableNonLocalCrossPollination]= (DWORD) 1
This key will most probably be there already, but if it is, its value will be 0. If so, change it to 1.
Soft reset, then, setup activesync ON THE DEVICE (If you try setting up on the PC, it will still fail).
I'm now syncing an Exchange connected PC with with another Exchange Server directly - work like a CHARM.
(thanks to Chris de Herrera for the registry key hint)".
I did the registry's modification but nothing changed. I'm still not being able to sync with to different exchange servers account.
Have you guys faced this issue? Any idea on how to solve it?
Regards!
Hi!
I tried and faced the same result as you. Unfortunately I have no idea how to solve this, but I would desperately need the function too!
Cheers
Guys,
Any idea?
This issue has been discussed a long time over the web and there is no secure answer.
The "solution" I have found, at least for me, do not work. I have tryed and nothing.
Am I doing something wrong with respect to the mentioned "solution" or it really doesn't work? Is there any other way to make the simultaneously syncing feasible?
Regards!
No ideas on how to make two exchange servers acounts working on the HD?
No one? No shortcut? No detour?
I am quite sure this is not possible as the same with a windows PC!
Its possible
I synced with two exchange servers for a while. Buts its only possible if you use activesync by usb for your second exchange.
And how have you did it, mate?
BlueTec said:
I synced with two exchange servers for a while. Buts its only possible if you use activesync by usb for your second exchange.
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Click to collapse
well, there is a leak news state that wm7 can sync with 2+ exchange servers
also extensive customized folders.
this is great new feature.
in wm6.1, impossible.
Thanks John! Finally a peremptory answer
I was just wondering if it was possible with wm 6.1, especially after the information I have obtained (as per my first post here).
So, let's wait for wm 7.
Regards!

company directory

The manila contacts is having company directory listing option.
But, it is greyed out
Do anyone know how to enable it?
This is an option that allows you to get contact information directly from your corporate Exchange server. You need an over-the-air Exchange sync account set up if you want to use this feature (not that you need it without such an account in the first place).
vangrieg said:
This is an option that allows you to get contact information directly from your corporate Exchange server. You need an over-the-air Exchange sync account set up if you want to use this feature (not that you need it without such an account in the first place).
Click to expand...
Click to collapse
Oh
Thanks.
I have to continue with the windows contacts then.
The Company Directory feature worked fine on my TD2 but on my HD2 it's greyed out, and I never used Exchange on either of them.
The Company Directory feature simply groups your contacts by Company Name - you don't need Exchange for that.
me 2
I'm having the same problem, although I CAN access the company directory if I turn off Sense and go to the stock Windows phone interface. Then when I go back to sense, it's grayed out. Does anyone know anything about this?
davsug said:
I'm having the same problem, although I CAN access the company directory if I turn off Sense and go to the stock Windows phone interface. Then when I go back to sense, it's grayed out. Does anyone know anything about this?
Click to expand...
Click to collapse
bump...anyone else seeing this problem when connected to an Exchange server and using Sense?

The HD2 hotmail problem

First off all: I checked this website (heck! I checked half the internet) and I didn't find a solution to my problem.
Now, what is my problem?
When I first got the HD2 I really wanted to get my hotmail account on my phone.
Now there is a tab under email called "hotmail1".
I can't delete it (it's greyed out), I can't open it, I can't do anything with it!
I already read that unsyncing your windows live account with your emailaddress would help, but nothing. Also, when I want to make a new hotmail account it just transfers me to "windows.live.com"
(I also tried using a fake email and then changing it to hotmail afterwards, didnt help, I got transfered to windows.live.com)
sorry if some of the menunames are wrong, my phone is dutch
Hi
I have exactly the same problem but it doesnt look like other people have come across this problem to find a solution.
I have set up my phone exactly the way I like it, its working fantastic. I dont want to resort to a hard reset
Exactly!
I have all my programs, preferances and hotfixes in just the way I want them. I'd hate to do all that again just for hotmail.
I can't help you get rid of any dodgy accounts that you've already set up, but I can tell you how to set up a hotmail account correctly.
Run Windows Live in your start menu and enter your hotmail account details in there. That will automatically create an email account on the phone for you, and will even give you the ability of push email. It's pointless trying to manually set up a hotmail account, unless you want more than 1. If you do then you need to read tip #43 in this thread...
http://forum.xda-developers.com/showthread.php?t=583638
As for getting rid of the problematic accounts they you've already created, I'm sure someone on here will be able to help you rid yourselves of them
The funny thing is that trying to create a (new) account with windows live just redirects me to the mobile.live.com site
Yep, same problem here, just redirects to the website.
If I try to create another hotmail account with the same details, it wont allow me to saying ' you've got another email account with the same name'!!!!
Annoying!!
It is probably because you are using (or have used) My Phone or Windows Live on the phone to connect to hotmail.
The way I do it is through Windows Live. So go to Marketplace and make sure that you have the latest Windows live app, then sign in to your account from there.
Tried it and failed
Still a greyed out hotmail1 (non functional)
When I want to send a new message, I can only choose "add a new email address" or another emailaddress (my studentmail).
THat's probably not how it's called on the english rom, but it comes close to the dutch translation
pietme said:
Tried it and failed
Still a greyed out hotmail1 (non functional)
When I want to send a new message, I can only choose "add a new email address" or another emailaddress (my studentmail).
THat's probably not how it's called on the english rom, but it comes close to the dutch translation
Click to expand...
Click to collapse
I got mine fixed when i signed in on my computer's browser with my hotmail account. Then i tap send/receive on the phone and it connected to the server... not really sure if this is a fixed? but it did fix my gray thing.
Tried and failed
Still greyed out!
Is there a way to completely uninstall msn messenger on your mobile phone?
I hope that might work
If you set up your hotmail thru windows live, you have to change the setting thru windows live also. I had the same problem as you. I was not able to delete hotmail account thru the regular email setup. Then I remember windows live, so I went in there. I choose the option to switch to another windows live account. It will then asked for your credential. Hit cancel and voila.. my hotmail account is gone.
I had this too, I set up my hotmail account via the introduction screen when you boot your HD2 for the first time. Then, I tried to set up my hotmail via Windows Live. When syncing with my pc, which collects hotmail in Outlook, I got a third Hotmail account, all non-functional (actually only syncing via wifi actually, to make it weirder). I decided to hard reset.
The proper way to setup Hotmail is via the Windows Live application, you can't set it up via Outlook (mobile or from your pc). Ang_rudy's solution might work, the other solution is hard resetting, which is far from optimal of course.
can any1 help i have had the HD2 for 2 days, i havent been able to set up hotmail account, but i also cant access my facebook either. i really dnt want to take it back but i have got clue how to resolve these issues.
any assistance would be greatly appreciated
Please help!!
i have had my HD2 for 2 days now iv tried setting up my hotmail account, lmao it might aswell give me the big "FU" facebook doesnt work either just comes up with, "you need to connect to the internet" well ob not cause i can get into facebook through opera!!
can any1 help or will i get the same useless answers as i do from O2 " its a new phone we dnt how to fix these problems yet" my answer to that is dnt F sell to people then.
Thank god i kept my 3GS never had any problems with that

Strange Windows Live problem

Basically on my hd2 I had windows live set up (and was able to fully use hotmail, MyPhone, Marketplace with the same account). I then decided to change the hotmail address I was using for all these services, so I set up a new hotmail account and tried changing the settings for windows live on my hd2 (at this point I also changed the password for the original hotmail account).
When I tried to log into any of the services mentioned above using the new account, it came up with the following message:
"Either the user name or the password you entered is invalid. Please try again."
When I tried to log in using the old account the same message now appears!
I could try uninstalling Windows live, but then I wouldn't be able to download it again as marketplace won't allow me to log in!
I don't know whether this problem was caused by changing accounts or changing the password of the old account but I'm really really stuck right now.
Does anyone know of a cab version of windows live I could download which might fix it?
Also if this is the best method to fix the problem then how do I remove the old version on my phone?
Thanks so much for any help in advance..

[Q] Windows 8 and Exchange Server

Hey Folks,
managed to install Win8 Consumer Preview without any problems..running smooth and stable on a medion AIO Touch Machine..
Also managed to create a domain account on that machine..
Question :
We have a Exchange Server 2003 in our local network..i tried to create a connection in the Mail app by adding an account -> Exchange, entered all the required informations and tried to connect, without success, after 2 minutes always failed.
Anyone an idea what could be wrong or is it just because of the consumer preview.
Or is it a thing because of SSL ?...
But there are no possibilities to configure them...
Any hint is highly appreciated.
Saludos
Sunny
Got the exact same problem. Looks like its ok at first since a green box appears to the left, and then it says syncing right before it fails and asks for further details.
Then i just get "[email protected]" not available. Think its just broken in the preview.
Same Problem with Exchange 2007.
I installed Win 8 on my Lenovo X220T. When I want to use the calender it tells me to register a microsoft account, but frankly spoken, I don't want to. So is there a way to directly add an exchange account, where all my calendar data is stored? And where do I add an exchange account?
Thanks!
What is weird is I had Exchange working fine by signing into the Microsoft Account and setting it up. But then I joined our domain, and now I cannot get it to connect at all.
It may be a glitch in this preview, but try un-joining the domain and see if it works for you then. I just did that, and my Exchange inbox is running again.
sinister.dexter said:
What is weird is I had Exchange working fine by signing into the Microsoft Account and setting it up. But then I joined our domain, and now I cannot get it to connect at all.
It may be a glitch in this preview, but try un-joining the domain and see if it works for you then. I just did that, and my Exchange inbox is running again.
Click to expand...
Click to collapse
So, what does that mean? Does it mean that I HAVE TO sign up a microsoft account in order to not syncing with it, but with my exchange server? I want to directly sync with my exchange server... windows phone 7 can do it as well...
lamajstro said:
So, what does that mean? Does it mean that I HAVE TO sign up a microsoft account in order to not syncing with it, but with my exchange server? I want to directly sync with my exchange server... windows phone 7 can do it as well...
Click to expand...
Click to collapse
I couldn't find a way to not sign into a MS account before setting up my exchange account (but yes, after that it directly syncs).
This could easily be because this is a consumer preview, of course. But I have a MS account, so it wasn't a big deal to me. I signed in, and it let me sign into the exchange account.
But again, the odd thing is once I joined the domain, I lost the ability to set this up. When I left the domain, the exchange account worked again.
For now I'm just chalking that up to pre-release weirdness, and using it off domain.
sinister.dexter said:
I couldn't find a way to not sign into a MS account before setting up my exchange account (but yes, after that it directly syncs).
This could easily be because this is a consumer preview, of course. But I have a MS account, so it wasn't a big deal to me. I signed in, and it let me sign into the exchange account.
But again, the odd thing is once I joined the domain, I lost the ability to set this up. When I left the domain, the exchange account worked again.
For now I'm just chalking that up to pre-release weirdness, and using it off domain.
Click to expand...
Click to collapse
Can you please tell us which version uf exchange you use... and is your exchange connection ssl based?
HerrVorragend said:
Can you please tell us which version uf exchange you use... and is your exchange connection ssl based?
Click to expand...
Click to collapse
Yes, Exchange 2007, uses SSL.
Attached is what the display looks like once it's up. Sorry for all the redacting, but I don't want to spread anyone's personal info.
The inbox is pretty basic, and your options are limited, but then I've not installed an Office product or anything, I'm just connecting through its normal interface, the way I would through Windows Phone or the like.
Going to try installing Office in the Desktop environment today I hope. No idea if that'll work at all.
Connected to 2 Exchange Servers
FWIIW I've got it connected to two Exchange Servers (a corporate 2007 system and a hosted 2010 system) and it is working.
A few notes:
Those that have commented here about having to first logon with an MS Live account (if joined to a Domain or using a Local User Account/Profile) I am seeing the same thing. Not real happy with this (actually I’m not real happy with a lot of App issues surrounding the whole “must use a Windows Live Logon/Profile to get the full features of this App approach but I promised myself I’d not do the rant in this post”) However once that has been done it appears that you can set up multiple accounts with ease.
Having corporate IT correctly set up Exchange Front-End Certs and Mobile Device Policies correctly are critical (and yes, I’ve designed a few Exchange systems in my time so I know some of the mistakes that can be made there) so if people are seeing policy-applied errors or sync refusal problems it could be because of the Beta nature of the app but I’d also would be looking at the Front-End or CAS server setups as well as currently deployed policies (depending on the version of Exchange)
Overall my impression so far is that the App feels remarkably like the original email/calendar App in WP7, which is a shame because what MS should be shooting for is an App that works more like the WP7 Mango version. Like that version I’d really like to see the following:
• Option to create separate tiles for each account or selectively combine accounts together at the users discretion (this feature kicks ass over the iPhone/iPad/Android options right now and I want it in Metro as well)
• Option to select Calendars and Colors that I want to use in the Calendar Function (right now I get every Calendar folder I have created on both exchange servers – hated that on the pre-Mango WP7 and hating it on WP8 DP as well
• Needs to work correctly regardless of whether it is a domain account, local account, or MS live account (seriously MS, this should be a no-brainer)
With only 36 hours to really bang on it so far I’m sure I’ll find a few more quirks but so far it kind of sorta works as advertised for me. Juts needs a LOT of refinement

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