[Q] can't activate - Sprint Samsung Galaxy S 4 Q&A, Help & Troubleshoot

I purchased a "new" tri band s4 to replace my s4 which was supposedly new. The phone is flawless and looks completely new. I checked the stats on ##786# and everything there seemed to confirm that it was new no calls, no activation, etc.
When trying to activate it, It kept getting an "internal error" 106. After playing around with it some more, the 106 error occurs every boot whether trying to activate or not and whether the sim is inserted or not.
At this point, I noticed the phone was rooted, there was a super su icon and towelroot in the apps. The firmware that was loaded on the phone was the nc6 but when I checked the bootloader, it was NAE which is for the 720, not the triband. (knox has been tripped)
At that point, I loaded the stock firmware NC6 from sammobile and that did not resolve the problem, still receiving the error. Took the phone into sprint and they were unable to figure anything out in store after master resets, manual programming, etc.
So now, I rerooted the phone, loaded rooted stock ng5 and still receiving the error.
I cannot figure this out. Anybody have an idea? Is my phone dunzo?

After more digging around, I noticed that the hex # on the sticker under the battery (the esn I checked online and is clean) doesn't match the IMEI that is listed in the status menu (this number comes out as "in use").
I compared the Hex # and IMEI on my good S4 and they match.
Does that mean something?

Solved: The guy that sold it to me took it back.
Hope you enjoyed the thread as much as I did

I did thanks.

Related

[Q] Samsung Galaxy S4 i9500 suddenly lost signal, imei, baseband, etc.

My i9500 has driven my crazy since yesterday, I even stayed up all night trying to find a way to restoring its IMEI. So here's the problem:
I was playing a game called "Friendly Fire" and decided to turn off its notifications using Application Manager. Everything was fine until a few hours later when I opened up my phone and saw the mobile signal was gone, only a circle with the diagonal dash inside it left. At that time I thought it was fine but then suddenly it popped up the message "Please enter SIM card unlock number" or sth like that, which was an error indeed because my i9500 is an unlocked version. I though it was the mobile network who locked the SIM, but when I tried putting the SIM into other phones, they all worked! And so I started to find a way to unlock my i9500 by ServiceMode Menu but I could never reach the ServiceMode Menu, it only showed a blank screen. I checked my IMEI and it now said "null/null". I had never rooted or flashed any ROM on it so it was really really strange. So I reached a topic on "how to solve the null/null IMEI" on i9500 because it seemed that many people got this problem. However, nothing helped I even rooted my phone to see whether I can back up then restore the 'efs' folder. Well, I did manage to do so but the IMEI would not change at all. The strange thing is that when the phone was just booted up, if I enter *#06# the IMEI shows "null/null", but if I enter *#1234# first then *#06# it shows the generic IMEI (0049...), which was useless as well. I tried different methods, flashing to different official stock rom, but nothing worked. Also, when I flashed an official stock rom, Kies did not show the right region of the firmware but "XXX" for every firmware I tried. And of course, my mobile signal was lost so I could not make any call/text/3G/LTE/etc., but the rest (wifi, bluetooth, gaming, etc.) was okay, it is basically an ipod touch right now
I wonder if anyone can help me with my problem? I know my real IMEI number (at the back of the phone) and that's it. I bought it from another country so it would not be possible for me to bring it to the Samsung store where I got it from. I could not remember the country where its first firmware came from Is there any way to find out that?
Many thanks for reading my trouble :crying:
Well this weird, I am wondering if an android virus could do that....
Sent from my GT-I9505 using XDA Premium 4 mobile app
Strange!!!! Is it original or china copy??
Sent from my GT-I9500 using Tapatalk 4
Black_Lion said:
Strange!!!! Is it original or china copy??
Click to expand...
Click to collapse
I bought it in the U.S. in July, from an official Samsung store. Well, the box containing the phone and the phone itself were "made in China", I thought most products have those words? It would be ridiculous if that is the problem because it also has a line like "Korean product"...
I wonder if Octopusbox or SPTbox may fix the problem? I don't know those two things very well though.
I had the same problem on a different samsung phone (Note 2) and i was getting imei 0049 or something like that, Basically my imei had changed or gone. The issue i found out to be a baseband issue so what i had done was downloaded a few compatible basebands and flashed them via odin and eventually got my imei back. There is also this link for you to have a look at http://forum.cyanogenmod.com/topic/77400-booting-issues-and-imei-loose/ just in case it helps. Hope you get sorted.
solve problem
According to your description, you can have a try resert your Samsung galaxy s 4 and then restart it to see weather it is OK? If it still not fine, send it to Samsung After-sales service

[Q] [AT&T] Dreaded "No Service" Icon

Update:
I ended up sending it to Samsung and they fixed it for free lol
Model: AT&T SGH-I337
Baseband: I3377UCUAMF3
Firmware: Stock/SHOstock
I bought a used GS4 on Swappa last week. Got it today, rooted w/ Kingo, and installed Safestrap.
I put in my old sim from my GS3 and can't get service on the stock FW or any SS-safe ROM I've flashed.
- All other radios (Bluetooth, WIFI, NFC, etc.) work with no problems.
- The SIM works on my AT&T GS3 with no problems.
Now the strange part is that the SIM is getting recognized, but is missing certain information. (See screenshot)
+ My phone # shows up and is correct
+ My IMEI is correct and matches the sticker on the back
+ Somehow, signal strength is showing up in service mode
I've attached screenshots of various service mode screens that could be of use.
Now the question is: What should I do/ how do I fix this?
Does this happen on both roms?
Honestly, I'd go get a new sim. Cheers
Yes, I've tried it on stock and 3 ROMs I've flashed.
I'll try my brothers ATT SIM when I get home today.
I'm also going to try removing Safe strap and root, then factory resetting.
Sent from my SGH-I747 using xda app-developers app
- UPDATE -
So I successfully removed Safestrap via ADB, removed root, and factory reset from stock recovery.
The no service problem still persists. I guess the only things it could be now are:
+ My SIM is somehow messed up, as xBeerdroiDx suggested.
or
+ The SIM tray needs to be replaced.
The original owner called me today and affirms that the phone completely worked before.
Does anyone know what else internally could be causing this?
- UPDATE 2 -
OK now I'm at a complete loss. I tried other working AT&T SIMs. Nothing.
Tried replacing the SIM/SD card tray. Also nothing.
I've flashed all stock MF3 and reset EVERYTHING.
I've even gone as far as enabling the service menu and doing a NV_REBUILD multiple times.
Only thing I haven't flashed is a new .PIT because of the signature checking issues with MF3.
It's weird, because I can get a signal if there is no SIM inserted. And I was able to enable data and LTE functionality at one point by messing with the service mode settings. But that was it. No calling or cellular functions.
Could it be that my /EFS partition is somehow corrupt?
I'm getting close to giving up and seeing if Geek Squad can send it in with no warranty/coverage. I don't enjoy having a $400 wifi browser.

Galaxy Note 4 SM-N910F Invalid SIM

I had been looking at this phone for a while on ebay and despite well... ebay... I had temporary lapse of good judgement and maybe a bit of alcohol and pulled the trigger.
I got the phone thinking it was a SM-N910F, everything I'd read said it would work on US AT&T sans some bands for LTE.
The phone came and it was in good condition. The box and the serial label behind the battery all say SM-N910F.
I turned the phone on, it has a beautiful screen, everything seems to work fine, works with wifi no problems, so far so good.
I turned it off, popped in my ATT SIM and turned back on and, uh oh, got an invalid SIM error.
Ok so next step, I go to the ATT store, they check the IMEI and confirm that yes it will work on their network and they give me a new SIM for good measure. Their new SIM still shows invalid in the phone and the sales guy is confused but then I tell him I got the phone off ebay and he gives me a look of pity. No problem though I wanted the international phone so I could learn about flashing ROMs and such without leaving me with a non-working brick and no communications device.
So I read through XDA posts and various tutorials over the web and try to find out why it's not accepting my SIM.
I flash TWRP, and root the phone, that worked fine.
Then I decide that maybe upgrading the firmware to Lollipop and flashing a new ROM might fix the problem. I go to Sammobile, download N910FXXU1BOB4_N910FOXA1BOB4_DBT because that seemed like a good one that would work. Then try flashing it via ODIN.
ODIN Fails, SECURE_CHECK_FAIL : aboot. Some more reading later I find out that usually happens because you're trying to flash the wrong thing.
So I dig further. I can still get into the stock kitkat software on the phone so I download *Samsung* Phone Info and check out what I've currently got on the phone, but now I'm totally confused because I don't know what to make of it and this is where I need some help.
I've got screenshots but due to being new I can't post a link, I can email them if they'll help.
Settings > Device Info shows SM-N910F with baseband of N910FXXU1ANK4... that looks right
but then I fire up Phone Info and it shows a phone model of SM-N910P which would be a Sprint CDMA phone? and a country CSC of CHN?
so this phone is truly international
European phone, Chinese CSC, with USA Sprint firmware?
Where do I even begin, can anyone suggest what I can do to untangle the mess?
Have you check the box "OEM unlocking" in the developer options menu? This allowed me to use Odin the first time on my tmobile note 4.
If you don't have a developer options menu in your settings, go to about device and press build number 7 times until it tells you you are now a developer.
try a European version BTU from sam i have the same model SM-N910F root is an issue i'm looking at.
as the SM-N910F is Euro i would use that firmware.
Hope it helps.

GT-i9507 doesn't get any signal

Hello
I owned/own a GT-i9505 which had recently gotten a board failure. The device would constantly turn off, and hitting it used to temporarily fix it, but it ended up getting so bad the phone wouldn't work at all. In response to this, I pulled a old smashed S4 out of my draw, and assumed it was also an i9505 (The board on this one says i9505 too), and replaced my old board with it. Upon booting, I discovered it was actually an i9507, a variant with what I assume only more advanced LTE capabilities. I thought this was cool, but upon the phone starting, I have no service. This is on official Optus firmware with nothing changed at this point. My services sometimes changes from the cross to the empty signal indicator. I've now tried installing CM13 on it to see whether maybe it was a rom specific thing, but alas I have no service still.
Any help would be appreciated
Gynganynja
Is the phone running the latest stock rom? Imei is properly displayed from the dialler? What is the model number in download mode?
I am currently downloading the latest stock rom, but it was running stock kitkat before I flashed CM13. The IMEI correctly displays
Edit out your imei, It's not a good idea to post your imei anywhere on the Internet.
Let us know if the stock ROM solves the issue.

N910F numerous issues in the last two weeks, should I give up and sell the phone?

Let me preface this with some quick info about the phone. I bought it two years ago and it was SIM locked to Vodafone, Vodafone basically told the guy selling it to me it'd take 6 weeks to unlock so to get around this I went to a third party phone shop who told me they unlocked it but it wasn't until later I realised they had actually changed the IMEI of the device to get it to work. This was okay though, the phone worked fine and didn't give any real issues until two weeks ago.
Two weeks ago my N910F on Kyubi Note 5 Port ROM began telling me "not registered on network" (couldn't make calls, texts or use 3G), I went through standard troubleshooting with my carrier and it didn't appear to be on their end (the SIM worked in a Galaxy S 3 I have spare). I decided to update to 6.0.1 stock from Sammobile using Odin to see if it solved the issue, unfortunately it didn't. I was advised by something I found online to check if the IMEI was blacklisted on Swappa- turned out it was. I brought it back to the shop who had originally changed the IMEI. The guy in the shop told me it wasn't blacklisted but the reason for no service was because the device had a sum of "none" where the serial number should be when you dial *#06#.
He "fixed" the devices by changing the IMEI again and reverting to 4.4.4. He told me not to update it and everything would be fine. Obviously I wasn't too happy with being stuck on KitKat so he told me if I need to come back within 2 weeks after breaking it again that he'll fix it for free. Now the phone on 4.4.4 was giving a serial number and everything appeared fine.
I flashed 6.0.1 onto it and again the S/N became "none", but everything still more or less worked despite this. Since then I have Rooted it, flashed TWRP and installed Xposed. Once I installed Xposed problems began to arise again, the phone is reporting the SD card as corrupted repeatedly, everytime the phone turns on, once finished booting I will get a black screen with just a navigation bar and an empty battery icon (then after 2-3 mins it's fine), 3G wouldn't work at all, wifi passwords aren't being remembered, following boot I get the error message "process system is not responding would you like to close it".
Thankfully I made a backup in TWRP before putting Xposed on the device and restored the system to that this morning, which fixed the 3G issue but all of the other problems are still there (despite not having been there before Xposed was installed).
What should I try now? Should I go back to the guy again? Should I try revert to stock 4.4.4 or 5.1.1 through Odin? I'm really tempted to just cut my losses and sell it, but I love the phone so much. Any help is massively appreciated.
piratezilla said:
Let me preface this with some quick info about the phone. I bought it two years ago and it was SIM locked to Vodafone, Vodafone basically told the guy selling it to me it'd take 6 weeks to unlock so to get around this I went to a third party phone shop who told me they unlocked it but it wasn't until later I realised they had actually changed the IMEI of the device to get it to work. This was okay though, the phone worked fine and didn't give any real issues until two weeks ago.
Two weeks ago my N910F on Kyubi Note 5 Port ROM began telling me "not registered on network" (couldn't make calls, texts or use 3G), I went through standard troubleshooting with my carrier and it didn't appear to be on their end (the SIM worked in a Galaxy S 3 I have spare). I decided to update to 6.0.1 stock from Sammobile using Odin to see if it solved the issue, unfortunately it didn't. I was advised by something I found online to check if the IMEI was blacklisted on Swappa- turned out it was. I brought it back to the shop who had originally changed the IMEI. The guy in the shop told me it wasn't blacklisted but the reason for no service was because the device had a sum of "none" where the serial number should be when you dial *#06#.
He "fixed" the devices by changing the IMEI again and reverting to 4.4.4. He told me not to update it and everything would be fine. Obviously I wasn't too happy with being stuck on KitKat so he told me if I need to come back within 2 weeks after breaking it again that he'll fix it for free. Now the phone on 4.4.4 was giving a serial number and everything appeared fine.
I flashed 6.0.1 onto it and again the S/N became "none", but everything still more or less worked despite this. Since then I have Rooted it, flashed TWRP and installed Xposed. Once I installed Xposed problems began to arise again, the phone is reporting the SD card as corrupted repeatedly, everytime the phone turns on, once finished booting I will get a black screen with just a navigation bar and an empty battery icon (then after 2-3 mins it's fine), 3G wouldn't work at all, wifi passwords aren't being remembered, following boot I get the error message "process system is not responding would you like to close it".
Thankfully I made a backup in TWRP before putting Xposed on the device and restored the system to that this morning, which fixed the 3G issue but all of the other problems are still there (despite not having been there before Xposed was installed).
What should I try now? Should I go back to the guy again? Should I try revert to stock 4.4.4 or 5.1.1 through Odin? I'm really tempted to just cut my losses and sell it, but I love the phone so much. Any help is massively appreciated.
Click to expand...
Click to collapse
Changing the IMEI is illegal in most countries and therefore the discussion thereof is prohibited on XDA.
Thread closed.

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