GT-i9507 doesn't get any signal - Galaxy S 4 Q&A, Help & Troubleshooting

Hello
I owned/own a GT-i9505 which had recently gotten a board failure. The device would constantly turn off, and hitting it used to temporarily fix it, but it ended up getting so bad the phone wouldn't work at all. In response to this, I pulled a old smashed S4 out of my draw, and assumed it was also an i9505 (The board on this one says i9505 too), and replaced my old board with it. Upon booting, I discovered it was actually an i9507, a variant with what I assume only more advanced LTE capabilities. I thought this was cool, but upon the phone starting, I have no service. This is on official Optus firmware with nothing changed at this point. My services sometimes changes from the cross to the empty signal indicator. I've now tried installing CM13 on it to see whether maybe it was a rom specific thing, but alas I have no service still.
Any help would be appreciated
Gynganynja

Is the phone running the latest stock rom? Imei is properly displayed from the dialler? What is the model number in download mode?

I am currently downloading the latest stock rom, but it was running stock kitkat before I flashed CM13. The IMEI correctly displays

Edit out your imei, It's not a good idea to post your imei anywhere on the Internet.
Let us know if the stock ROM solves the issue.

Related

[Q] Samsung Galaxy S4 i9500 suddenly lost signal, imei, baseband, etc.

My i9500 has driven my crazy since yesterday, I even stayed up all night trying to find a way to restoring its IMEI. So here's the problem:
I was playing a game called "Friendly Fire" and decided to turn off its notifications using Application Manager. Everything was fine until a few hours later when I opened up my phone and saw the mobile signal was gone, only a circle with the diagonal dash inside it left. At that time I thought it was fine but then suddenly it popped up the message "Please enter SIM card unlock number" or sth like that, which was an error indeed because my i9500 is an unlocked version. I though it was the mobile network who locked the SIM, but when I tried putting the SIM into other phones, they all worked! And so I started to find a way to unlock my i9500 by ServiceMode Menu but I could never reach the ServiceMode Menu, it only showed a blank screen. I checked my IMEI and it now said "null/null". I had never rooted or flashed any ROM on it so it was really really strange. So I reached a topic on "how to solve the null/null IMEI" on i9500 because it seemed that many people got this problem. However, nothing helped I even rooted my phone to see whether I can back up then restore the 'efs' folder. Well, I did manage to do so but the IMEI would not change at all. The strange thing is that when the phone was just booted up, if I enter *#06# the IMEI shows "null/null", but if I enter *#1234# first then *#06# it shows the generic IMEI (0049...), which was useless as well. I tried different methods, flashing to different official stock rom, but nothing worked. Also, when I flashed an official stock rom, Kies did not show the right region of the firmware but "XXX" for every firmware I tried. And of course, my mobile signal was lost so I could not make any call/text/3G/LTE/etc., but the rest (wifi, bluetooth, gaming, etc.) was okay, it is basically an ipod touch right now
I wonder if anyone can help me with my problem? I know my real IMEI number (at the back of the phone) and that's it. I bought it from another country so it would not be possible for me to bring it to the Samsung store where I got it from. I could not remember the country where its first firmware came from Is there any way to find out that?
Many thanks for reading my trouble :crying:
Well this weird, I am wondering if an android virus could do that....
Sent from my GT-I9505 using XDA Premium 4 mobile app
Strange!!!! Is it original or china copy??
Sent from my GT-I9500 using Tapatalk 4
Black_Lion said:
Strange!!!! Is it original or china copy??
Click to expand...
Click to collapse
I bought it in the U.S. in July, from an official Samsung store. Well, the box containing the phone and the phone itself were "made in China", I thought most products have those words? It would be ridiculous if that is the problem because it also has a line like "Korean product"...
I wonder if Octopusbox or SPTbox may fix the problem? I don't know those two things very well though.
I had the same problem on a different samsung phone (Note 2) and i was getting imei 0049 or something like that, Basically my imei had changed or gone. The issue i found out to be a baseband issue so what i had done was downloaded a few compatible basebands and flashed them via odin and eventually got my imei back. There is also this link for you to have a look at http://forum.cyanogenmod.com/topic/77400-booting-issues-and-imei-loose/ just in case it helps. Hope you get sorted.
solve problem
According to your description, you can have a try resert your Samsung galaxy s 4 and then restart it to see weather it is OK? If it still not fine, send it to Samsung After-sales service

[Q] [AT&T] Dreaded "No Service" Icon

Update:
I ended up sending it to Samsung and they fixed it for free lol
Model: AT&T SGH-I337
Baseband: I3377UCUAMF3
Firmware: Stock/SHOstock
I bought a used GS4 on Swappa last week. Got it today, rooted w/ Kingo, and installed Safestrap.
I put in my old sim from my GS3 and can't get service on the stock FW or any SS-safe ROM I've flashed.
- All other radios (Bluetooth, WIFI, NFC, etc.) work with no problems.
- The SIM works on my AT&T GS3 with no problems.
Now the strange part is that the SIM is getting recognized, but is missing certain information. (See screenshot)
+ My phone # shows up and is correct
+ My IMEI is correct and matches the sticker on the back
+ Somehow, signal strength is showing up in service mode
I've attached screenshots of various service mode screens that could be of use.
Now the question is: What should I do/ how do I fix this?
Does this happen on both roms?
Honestly, I'd go get a new sim. Cheers
Yes, I've tried it on stock and 3 ROMs I've flashed.
I'll try my brothers ATT SIM when I get home today.
I'm also going to try removing Safe strap and root, then factory resetting.
Sent from my SGH-I747 using xda app-developers app
- UPDATE -
So I successfully removed Safestrap via ADB, removed root, and factory reset from stock recovery.
The no service problem still persists. I guess the only things it could be now are:
+ My SIM is somehow messed up, as xBeerdroiDx suggested.
or
+ The SIM tray needs to be replaced.
The original owner called me today and affirms that the phone completely worked before.
Does anyone know what else internally could be causing this?
- UPDATE 2 -
OK now I'm at a complete loss. I tried other working AT&T SIMs. Nothing.
Tried replacing the SIM/SD card tray. Also nothing.
I've flashed all stock MF3 and reset EVERYTHING.
I've even gone as far as enabling the service menu and doing a NV_REBUILD multiple times.
Only thing I haven't flashed is a new .PIT because of the signature checking issues with MF3.
It's weird, because I can get a signal if there is no SIM inserted. And I was able to enable data and LTE functionality at one point by messing with the service mode settings. But that was it. No calling or cellular functions.
Could it be that my /EFS partition is somehow corrupt?
I'm getting close to giving up and seeing if Geek Squad can send it in with no warranty/coverage. I don't enjoy having a $400 wifi browser.

[Q] Galaxy S4 SGH i337m Sim/Network Unlock Help

Ok, I'm going to try to make a long story short, i hope that i've posted in the correct forum, I've been scouring this forum and others but nothing I've found has quite fixed my issue.
Got my S4 locked to Bell in Canada. Heard it was really easy to unlock [service menu *#0011# method] but once I got to Indonesia [for travel] expecting to be able to use my phone I found that the service menu was no longer available. Ok, no problem, there must be other ways;
I ended up paying for an unlock code from a site, it didn't work. In fact, immediately after I press 'unlock' it would say 'network unlock unsuccessful'.
I thought they gave me a faulty code but when the code I bought FROM Bell was the exact same one, and had the exact same problem I figured it was likely 'region locked'
I ended up flashing a stock rom with odin, one from a weird unlocking site, and eventually I got it working. The only problem was that whenever I'd go into screen lock I'd lose reception and have to airplane mode on and off to get it again.
After Indonesia I went to Turkey, was unable to connect at all with one of their service providers, but had no problems with Vodafone. I think this may have been a side effect of regionlock away app, I needed to use that as well.
Once I got back to Canada I went custom recovery with cwm and flashed Cyanogenmod. This was fine, no reception problems, 10.2 - 11 was all good.
NOW I am in Poland, and getting the same problem I had in the first place. Whatever Cyanogenmod did, re-locked my device, in some way, I'm guessing.
I'm now rooted, with TWP recovery, running Android 4.4.4 Dave GPE rom, and would REALLY like to be able to use my Polish sim card with this fantastic setup. Chainfire's regionlock away app does not work, gives me a CSC error message. My phone now says it's an i9505 instead of i337m
Anything I have overlooked? Any way I can get this fully unlocked and working the way I want it to?
*NOTE* I can't access *#0011# service menu, even though I flashed [i think] stock dialer.
You are not in the correct section
You need to be in this section.
http://forum.xda-developers.com/galaxy-s4-att/general
I can help you a little though. If the unlocking methodes fail, then it's usually because you don't have an older modem. You need to look for the modem you should flash in order for it to work. Afterwards you can flash the modem again you are on now. If you can't find it, just flash an old modem and try.
I find it hard to believe that Cyanogenmod could have caused this though.
Cool, that will be my next phase of attack. I appreciate the redirect and thoughts (Y)

Out of Service Network most of the time after flashing custom ROM

I hope I am posting in the right section.
I have a Samsung Galaxy S4 (I9505) and it was crashing on the stock ROM so I flashed the Imperium LL Rom v11.0. The problem I am having is my phone reporting no network signal or "Out of service". But not always. After a reboot I usually have network signal. After locking and unlocking the phone I never have. The signal usually comes within a few minutes. When my phone is reporting "Out of service" I cannot make calls but I can still receive calls. And after the received call has terminated I can still not make calls. After a few minutes the network signal icon comes and I can make calls. Until I lock my phone because it gets lost everytime.
Some info:
1. I was on a rooted Stock 4.2.2 before I flashed the Imperium LL Rom.
2. The IMEI seems to have changed. I never took note of it before flashing, so it might have always been different but the IMEI reported by the phone is different from the IMEI on the sticker underneath the phone battery. I tried the Xposed IMEI changer but the problem still happens so this may be unrelated.
3. While searching I found it could be an invalid Modem driver. In the settings the Baseband version is I9505XXUBMEA so I tried flashing the driver for that version using ODIN. No change.
4. I tried via Recovery to flash Slim80 Kernel Cleaning Script v1.9 and then the Imperium Kernel v3.3 but no change.
I did a factory wipe before flashing the firmware.
Any help or suggestions please?
Thanks!
I have actually solved this. What I had tried before was flashing the modem with the same Baseband I had previously ie: I9505XXUBMEA thinking that there were specific versions which needed specific drivers. Upon reading more I found out that newer versions of the modem should be installed and that XX was a carrier code and the last 2 letters are how recent the driver is. So I tried the latest modem (XXUHOE2) I could find similar to the Imperium Build which is XXUHOJ2 and it seems to be working. My phone retains the network signal when put to sleep.
The fact the IMEI changed is weird and I don't know if it makes a difference. Maybe it was always like this..but it is strange that it is different to the one on the sticker. The format is correct because only the last 4 digits differ.
Anyway I hope this info helps someone with similar problems.
How can I mark the title for this as [Solved]? I can't find any way.

Samsung Galaxy S4 I9500 - NO SIGNAL (IMEI/IMEISV:null/null;Baseband Version:Unknown)

Hello everyone,
As this is my first thread, and I have been reading previous assists based on IMEI fixing and couldn't find the answer I am looking for, I really hope that the XDA community can help me fix my Galaxy S4 I9500. I will try to explain the problem the best I can, and I will create a list of every solution I have tried in the 3 week phone fixing saga I have.
1. The problem :
My friend decided he does not need this phone anymore, everything was fine with it except the battery was swollen(but I bought a new one so it doesn't matter). The day before he gave it to me, he accidentaly dropped it in the toilet and it couldn't boot. I opened the phone, cleaned it with alchohol and the phone booted up normally. The thing I noticed was that in the status bar the network symbol was replaced with No signal symbol. I tried 3 SIM cards and none worked. I decided to downgrade to 4.4.2 KitKat version and this is where everything went even worse. I used Odin to downgrade a firmware downloaded from sammobile.com, but I didn't create an /efs backup because I have flashed an Alcatel Idol 2 before and there were no problems with the IMEI or so. It turns out that Samsung devices are different and I am left with NO EFS BACKUP. I know, I should have checked what to do before flashing the device, but what's done is done. The device is doing everything great, there are no problems with Wi-Fi or Bluetooth either, except I cant connect to a network because IMEI is null/null and the Baseband is unknown. The thing is, I am not sure if the IMEI is wiped completely because of a hardware problem, or it's software related because of the /efs folder, because I am not a developer, but a civil engineer...
2. Solutions I've tried so far :
- Flashed many different Android versions;
- Flashed a Lollypop with adonis.pit with Re-partition checked on Odin;
- Tried writing an IMEI and repairing the EFS with Octoplus box;
- Tried flashing an EFS backup from my friend's Galaxy S4 I9500 ( IT IS ILLEGAL IN MANY COUNTRIES, NOT IN MINE, BUT I WANTED TO TRY AND CHANGE THE IMEI LATER SO IT WOULD NOT BE A PROBLEM );
- Tried flashing with a IMEI_null_fix.tar.md5 file which i found on a forum and that didn't fix it either;
- Tried KIES to return the stock ROM but either it does not recognize my device, or it says that my device could not be initialized or so;
- Took the phone to service, but in my town the only service we have is not very professional and they didn't even know the IMEI null does not mean that I will have no wireless connection/bluetooth connection, so they didn't fix it either;
- Tried with EFS Pro, Terminal Emulator and programs similar to those, 3rd party and PlayStore ones;
- Maybe other things but I could not remember because I think I tried everything...
I don't know if the problem can be fixed, but deep inside me I hope that there is a solution, and I think this is the best place to search for help, because it is a great phone and I don't want to throw it away just like that.
Thanks in advance everyone, hope you can come up with a solution.

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