Database Users

GSM Models of HTC Hero: Which is the correct model I should buy?

HELP WANTED TO IDENTIFY HTC HERO MODEL #s, and what they can tell you re the specific version of the Hero you're getting. ADVICE also wanted to buying online.
I've had two HTC WindowsMobile Phones over past 4 years, all through T-Mobile USA, I've been very active @XDA, and now I'm switching to Android. Took me a while to choose which HTC android phone Model I wanted, since my carrier, T-Mobile USA, decided not to carry the Hero.
Yesterday I spent several hours at my T-Mobile store getting a feel for the first time of several Android devices -- including the G1, the myTouch, and the new Motorola Cliq (which I didn't care for at all). So many reviews on YouTube and various Smartphone news & info sites have convinced me the HTC Hero is what I want. And I am giving up 3G data speeds on T-Mobile's USA Network in order to get this phone.
Which Model Do I want?
The "Device database" site that links at the top of every page here at XDA shows all these following versions of the HTC Hero. I want to figure out specifically if one of the models shown was ever put into production, or whether it was just an early prototype while HTC was shopping it around to carriers:
COMPARISON CHART OF HTC HERO MODEL VERSIONS:
http://pdadb.net/index.php?m=pdacomparer&id1=2061&id2=2005&id3=1966&id4=1955&id5=1954
Note Item #1: I have to assume this model was never put into production, and that it was perhaps just a prototype to "sell" to T-Mobile USA to carry this model, and they of course passed.
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But it was also reviewed on YouTube under this specific model name (HTC Hero / T-Mobile G2 Touch)... And so if this model somehow was produced (doubtful), it would be the Hero I'd want to buy, since it would work at 3G speeds on the T-Mobile USA 3G network, which requires bands 1700 and 2100.
Here is the other GSM model listed... I know from researching all of this that T-Mobile UK has the Hero (but only in Black and in White), that Orange UK has it, that Denmark has a version that is gunmetal blue-grey, and that India has a Hero model as well. I don't know which is which in terms of specs.
And then here are the new USA models, for Sprint (released), and Verizon (not yet released):
---
Very likely someone will confirm here that the model I buy won't be usable on T-Mobile USA's 3G network.. I've reconciled to that, and STILL want this phone over T-Mo's Android 3G phones: myTouch, Motorola Cliq.
But I want to buy the right model, so is it #2 or #3? At the online stores, mostly all I see is the GSM Hero listed THIS way:
HTC Hero A6262 Quadband 3G HSDPA GPS Unlocked Phone
but I have also seen one listed this way (sold in Singapore):
HTC Hero / HTC A6262 / Google G3
I have spoken to HTC USA -- not a help at all -- I have written to vendors -- they don't know. I have written to PDAdb.net -- no reply So please help me solve this so I can hurry up and order this phone. Thank you!

(1) does not exist, there is no Hero that supports the 1700 band that (only) T-Mobile USA uses. HERO100 is the product number of (2), which is the European/Asian version, and, as I am typing, is currently the only version of Hero with that chin.
(3) is going to be released later this week in Canada with Telus. It should looks exactly the same with HERO100. The only difference is that it supports 850/1900, which Telus and some other carriers in North and South America use for their 3G networks, in particular AT&T in the US. It carries a product number of HERO130. I am not sure if there will be an unlocked version of this phone for retail, but I am sure that people will find a way to unlock the carrier specific version within days.
(5) has released on Sprint, there is not much I can say about it that is not in the pic you posted. It is a CDMA phone, the same goes for (4), which has been renamed to Droid Eris and looks rather different from all its Hero siblings.
If you are sticking with T-Mobile USA, I am sorry but there is no Hero that supports T-Mobile USA 3G network. Don't waste your time looking for one. T-Mobile USA is the only carrier in this world that utilize the 1700 band for its 3G network (no, T-Mobile in the Europe doesn't use 1700). Unless T-Mobile USA was going to carry the Hero on their network, which they had already declined, the chance of having a compatible Hero is very very slim. In this case, HERO100 and HERO130 are the same phone to you. They will run fine on EDGE, but no 3G. If you are gonig to switch to, say, AT&T, then you should go for HERO130 instead of HERO100, since that one is compatible with AT&T's 3G network.

Is the Hero "A6262" the same as the Hero100 ?
Oh, excellent! Leave it to XDA to have clear answers in under 3 hours... vs days of unanswered questions elsewhere. Thank you so much, tsekh501. So, the Hero100 = Europe/Asia model = UMTS 900/2100 = Picture #2. Is this also known as HTC Hero A6262 Quadband 3G HSDPA GPS ? Because the designation "A6262" is the most common way the HTC Hero is denoted at various online vendors' sites.
tsekh501 said:
(3) is going to be released later this week... it supports 850/1900, which (AT&T) use for their 3G networks...in the US. It carries a product number of HERO130. ...I am not sure if there will be an unlocked version of this phone for retail, but I am sure that people will find a way to unlock the carrier specific version within days.
Click to expand...
Click to collapse
The likelihood of my ever contracting with AT&T is so slim -- I plan to never forget their lead role in the domestic spying on every single person in the United States for all phone & internet traffic. This is why I never went for the iphone.
If you are sticking with T-Mobile USA...HERO100 and HERO130 are the same phone to you. They will run fine on EDGE, but no 3G. If you are going to switch to, say, AT&T, then you should go for HERO130 instead of HERO100, since that one is compatible with AT&T's 3G network.
Click to expand...
Click to collapse
... But in the event I fell and hurt my head and lost all memory of their criminality, it would be best for me to wait a few weeks until the AT&T branded phones hit the secondary marketplace and are made avail online, unlocked ? (Scratch that. (a) I could not stand to look at that logo everytime I used the phone, and (b) their 3G network is so overtaxed and under-resourced, AT&T has actually been thinking of throttling usage of high-data users like iphone subscribers)
(5) has released on Sprint, there is not much I can say about it that is not in the pic you posted. It is a CDMA phone, the same goes for (4), which has been renamed to Droid Eris and looks rather different from all its Hero siblings.
Click to expand...
Click to collapse
I see that now:
(This sounds pretty snide... but who knows, maybe given the Hero's older processor, compared to the new Motorola DROID and the HTC Leo, maybe it's true
CNET: "... it should launch November 6, and it will supposedly run $99 after rebate. That's pretty cheap considering it matches the specs of the $180 Hero ... a bundled 8GB MicroSD card. ...Dan and I were talking about how one of Sprint's flagship phones, what was the premiere Android phone before the Droid came along, will be Verizon's el cheapo Android handset come Friday. The Hero more than warrants the $180 Sprint charges, but Verizon sees it as a last-gen device only worthy of last-gen pricing. That, to us, shows the carrier is really planning to push Android hardware to the next level.
Click to expand...
Click to collapse
---
Thanks -- my first thread in the Hero forum and a home-run reply in post#2. Thanks very much!

Item 1, the T-Mobile G2 Touch does exists - it just doesn't support the bands listed under it. It just a "normal" GSM Hero branded by T-Mobile for its european networks. My guess is that whomever put together that table on PDAnet saw it said T-Mobile and just assumed it would be for T-Mobile US. This is further evidenced by the model number, which remains Hero 100.
To be honest, if you want a GSM Hero, they are all basically the same at the moment with the only differences being the colour and the pre-installed apps in the ROM. For example SEE Hero's don't seem to come with the Market. Oh - an the white Hero is teflon coated too! Allegedly a Canadian network (Rogers?) will be launching a GSM Hero which supports AT&T 3G bands (Hero 130), but that doesn't help you much if you are staying with T-Mobile US.
So, my advice is - pick a colour!
Regards,
Dave

foxmeister said:
Item 1, the T-Mobile G2 Touch does exists - it just doesn't support the bands listed under it. It just a "normal" GSM Hero branded by T-Mobile for its european networks. My guess is that whomever put together that table on PDAnet saw it said T-Mobile and just assumed it would be for T-Mobile US. This is further evidenced by the model number, which remains Hero 100.
Click to expand...
Click to collapse
There exists a Hero with the name of (1) T-Mobile G2 Touch, which is basically (2). But there does NOT exists a Hero with the spec listed for (1) above. T-Mobile G2 Touch is (2) branded for T-Mobile in Europe and is NOT compatible with the 3G network of T-Mobile USA.

quicksite said:
... But in the event I fell and hurt my head and lost all memory of their criminality, it would be best for me to wait a few weeks until the AT&T branded phones hit the secondary marketplace and are made avail online, unlocked ? (Scratch that. (a) I could not stand to look at that logo everytime I used the phone, and (b) their 3G network is so overtaxed and under-resourced, AT&T has actually been thinking of throttling usage of high-data users like iphone subscribers)
Click to expand...
Click to collapse
No, what I was saying is that this Canadian carrier, Telus, will be releasing a version of HTC Hero, HERO130, that will be compatible with AT&T US 3G network. It is very unlikely that AT&T themselves will carry the HTC Hero or any Android phones for that matter anytime soon.
(a) It won't be AT&T branded. It may be Telus branded, but it hasn't been released yet, no one knows what Telus will do to it. No one knows at the moment whether there will be a generic unlocked version of the Hero available in the Canada either.
(b) Yes I have read that. But what I've read is that they have this "unlimited" data limit of 5GB per month. Once you reached that they will start throttling your data usage. Seriously, 5GB is A LOT. My normal month data usage does not exist 500MB, and I am using an Android phone. Unlike you enjoy sitting at a no-wifi cafe and stream video all day, or play online games (do they even exist on Android?) it is pretty hard to hit 5GB. And if you are sitting down and want to do this kind of data heavy thing, normally you would much prefer to hook up with a wifi hotspot. Mainly for speed reason.

The Telus version is the A6265. Lets hope these get unlocked soon so I can use it on AT&T

Twenty4 said:
The Telus version is the A6265. Lets hope these get unlocked soon so I can use it on AT&T
Click to expand...
Click to collapse
Thanks! ... so let me add the pic here, just to get them all captured and differentiated in one spot:
The Telus version: the A6265
Fishing around, i found this comment, fyi:
the walmart i work at already has the hero in stock here in ontario, we are able to activate them on the 5th of november
Click to expand...
Click to collapse
from HTC's website:
and from Telus Mobility:
No Contract price: $499
from Android Central: Telus Hero unboxed "Surprise: Unbranded"
from Howards Forums:
Question for the more knowledgeable of Canadian providers. Is Telus available in the western coast of CA? I live in Seattle and often times find myself in Bellingham, a stone's throw away from BC.
telus is big in B.C, finding a store to buy phones would not be a problem.
Click to expand...
Click to collapse

thanks tsekh -- your knowledge is invaluable.
tsekh501 said:
No, what I was saying is that this Canadian carrier, Telus, will be releasing a version of HTC Hero, HERO130, that will be compatible with AT&T US 3G network.... But what I've read is that they have this "unlimited" data limit of 5GB per month. Once you reached that they will start throttling your data usage. Seriously, 5GB is A LOT.
Click to expand...
Click to collapse
THIS was the article I was speaking of ... indicating there is further thinking going on, don't you think?
AT&T Wireless CEO Hints at ‘Managing’ iPhone Data Usage Mark Sullivan, PC World, Oct 7, 2009 4:11 pm
...De la Vega ... cited AT&T research showing that just 3 percent of AT&T's smartphone customers [read iPhone users] use 40 percent of all smartphone data, that they consume 13 times the data of "the average smartphone customer," yet represent less than 1 percent of AT&T’s total postpaid customer base. ... So in the absence of new spectrum and new, faster 4G networks, what does AT&T intend to do about the growing demand in the near term?
De la Vega’s comments on this subject really caught my attention.
Without the proper management of these networks, De la Vega said, regular data users will be “crowded out” by the small number of users [read iPhone users] who use massive amounts of data.
“We have to manage the network to make sure that the few cannot crowd out the many,” De la Vega continued.
Click to expand...
Click to collapse
He said the words “crowded out” at least five times in that part of his keynote address.... Of course nobody outside AT&T knows exactly what the company has in mind. But if De la Vega's numbers are correct, AT&T will be forced to do something, and I got the impression that De la Vega was casually introducing the "rationing" concept to the wireless community today.
AT&T's exclusive deal with Apple to sell the iPhone has made it a top-shelf wireless provider, but that blessing could become a curse if the AT&T 3G network can't keep up with the large bandwidth appetite of the popular device.
Click to expand...
Click to collapse
The reason for my followup here is to say I've now thought it through, and (a) I want the brown handset -- so that's GSM Europe/Asia, since Telus is only offering the handset in black or white, and (b) I'll be satisfied with 2G and wi-fi. Thanks again.

quicksite said:
Thanks! ... so let me add the pic here, just to get them all captured and differentiated in one spot:
The Telus version: the A6265
Fishing around, i found this comment, fyi:
from HTC's website:
and from Telus Mobility:
No Contract price: $499
from Android Central: Telus Hero unboxed "Surprise: Unbranded"
from Howards Forums:
Click to expand...
Click to collapse
Nice. But unbranded does not mean that the phone is unlocked (although there is a chance that it is), there is still "Telus" written on the box. I won't be too worry about the possibility of unlocking it though, given we have seen what the people here can do.
I am using the European version on AT&T and am thinking about selling mine and importing the Telus version.

Can't find the Telus version anywhere on the web other than ordering from the telus website which does NOT ship outside of Canada.

I guess they will start popping up on eBay very soon.
I am asking a friend of mine who lives in Canada to get one from Telus directly.

quicksite said:
Oh, excellent! Leave it to XDA to have clear answers in under 3 hours... vs days of unanswered questions elsewhere. Thank you so much, tsekh501. So, the Hero100 = Europe/Asia model = UMTS 900/2100 = Picture #2. Is this also known as HTC Hero A6262 Quadband 3G HSDPA GPS ? Because the designation "A6262" is the most common way the HTC Hero is denoted at various online vendors' sites.
The likelihood of my ever contracting with AT&T is so slim -- I plan to never forget their lead role in the domestic spying on every single person in the United States for all phone & internet traffic. This is why I never went for the iphone.
... But in the event I fell and hurt my head and lost all memory of their criminality, it would be best for me to wait a few weeks until the AT&T branded phones hit the secondary marketplace and are made avail online, unlocked ? (Scratch that. (a) I could not stand to look at that logo everytime I used the phone, and (b) their 3G network is so overtaxed and under-resourced, AT&T has actually been thinking of throttling usage of high-data users like iphone subscribers)
I see that now:
(This sounds pretty snide... but who knows, maybe given the Hero's older processor, compared to the new Motorola DROID and the HTC Leo, maybe it's true
---
Thanks -- my first thread in the Hero forum and a home-run reply in post#2. Thanks very much!
Click to expand...
Click to collapse
The 'older' processor of the Hero? How new is the DROID's processor going to be? Read this review and see for yourself:
http://nerdworld.blogs.time.com/2009/11/05/motorola-droid-review-verizon-wireless/

tsekh501 said:
There exists a Hero with the name of (1) T-Mobile G2 Touch, which is basically (2). But there does NOT exists a Hero with the spec listed for (1) above. T-Mobile G2 Touch is (2) branded for T-Mobile in Europe and is NOT compatible with the 3G network of T-Mobile USA.
Click to expand...
Click to collapse
Errhhh - that is what I said!
Item 1, the T-Mobile G2 Touch does exists - it just doesn't support the bands listed under it
Click to expand...
Click to collapse
Regards,
Dave

blackvyper said:
The 'older' processor of the Hero? How new is the DROID's processor going to be? Read this review and see for yourself:
http://nerdworld.blogs.time.com/2009/11/05/motorola-droid-review-verizon-wireless/
Click to expand...
Click to collapse
Well I didn't author the snide comment... CNET did. But here are the specs compared in PDAdb.net:
http://pdadb.net/index.php?m=pdacomparer&id1=2011&id2=2061

Best Buy Canada -- now has the Telus Heros for sale (stores only)
It says they are only for sale IN STORES ...
(that last $999.99 is probably meant to be $99.99 -- same as the white phone for 3 year contract; same as on Telus website)
Home > Best Buy Mobile > Cell Phones > Smartphones > Telus > Product Information

The Arm Cortex-A8 core at the heart of the Droid is a much more modern design than the Arm-11 core in the Hero's Qualcomm processor. Clock for clock, you can expect it to be significantly faster.
See this article comparing the two cores in the iPhone. Whilst they don't use the same SoC as the Hero and Droid, they are based on the same Arm cores (iPhone 3G - ARM11, iPhone 3GS - Arm Cortex-A8) so the comparisons are likely to be apposite.
Regards,
Dave

foxmeister said:
The Arm Cortex-A8 core at the heart of the Droid is a much more modern design than the Arm-11 core in the Hero's Qualcomm processor. Clock for clock, you can expect it to be significantly faster.
See this article comparing the two cores in the iPhone. Whilst they don't use the same SoC as the Hero and Droid, they are based on the same Arm cores (iPhone 3G - ARM11, iPhone 3GS - Arm Cortex-A8) so the comparisons are likely to be apposite.
Regards,
Dave
Click to expand...
Click to collapse
Dave, you are a master of info. I'm only 2 days into this Hero forum (after 3 years on the windows mobile forums here), and you really deliver the goods. I look forward to getting my phone. I'm sure this Hero forum will be great for development.
This was very cool to read in that article, so thx for the reference.
A Call to Action
This leads me to a further point: we need more transparency in specs from smartphone manufacturers. The mobile phone market is all too shielded from the performance metrics and accountability that we’ve had in the PC space. When Intel was shipping Pentium 4s that performed slower than the Pentium IIIs they were replacing, we called them out on it. To this day, Apple refuses to talk about the processor in the iPhone 3GS. We get to hear all about what’s in the Nehalem Mac Pro, but the hardware behind the 3GS is off limits - despite the fact that it’s very good. This policy of not delivering specifics and a general unwillingness to talk about specs is absurd at best. It doesn’t take much more than a teardown and some homebrew code to figure out what CPU at what frequency is in any modern day smartphone; manufacturers should show pride in their hardware, or refrain from putting something inside a phone that’s they can’t be proud of.
What we need are cache sizes, clock speeds, full architecture disclosures. They don’t have to be on the phone’s marketing materials but make them accessible and at least some of the focus. These SoCs are so incredibly cool, they pack more power than the desktops of 10 years ago into a single chip smaller than my thumbnail - boast about them! Palm had a tremendous leg up on the competition with its OMAP 3430 processor, yet there was hardly any attention paid to it by Palm. I get that the vast majority of consumers don’t get, but those who do, would help tremendously if given access to this information. It’s something to get excited about.
And if the manufacturers won’t devote time and energy to this stuff, then I will.
Click to expand...
Click to collapse

I really don't have any plans of getting the verizon version (Eris) as I feel it was built on the same set as the sprint version and will most likly suck in the battery department as the GSM version does not. Ohwell, hope we see theses soon. I can't find a single shop in canada that will ship to the USA...

Well the contract from when I bought my Tilt two years ago just ended. I will be buying the Telus Hero as soon as I can find one. Then I will research which non-smartphone I can get from AT&T with the biggest turn around on Ebay.
That way I can get keep the cheap data plan I have now and re-coupe some of the cash from paying full price for the Hero.

Droid Pro on Virgin / T-Mobile UK 3G?

Hi all,
I am about to import an activated (with included Verizon unlock code) Droid Pro into the UK so all the essential bases should be covered. However, I saw that some people were having real problems with getting 3G reception on their Droid Pros in Europe. Does anybody have any experiences about using the Droid Pro in the UK, specifically on Virgin and/or T-Mobile??
Many thanks!

vivid22 said:
Hi all,
I am about to import an activated (with included Verizon unlock code) Droid Pro into the UK so all the essential bases should be covered. However, I saw that some people were having real problems with getting 3G reception on their Droid Pros in Europe. Does anybody have any experiences about using the Droid Pro in the UK, specifically on Virgin and/or T-Mobile??
Many thanks!
Click to expand...
Click to collapse
Mine has been fine. I used it for a while on T-Mobile, and I was able to pick up 3G or HSPA pretty much everywhere. I'm on 3 now, but I'm thinking about going back to T-Mobile because the 3 signal seems to cut out randomly, and I can't seem to access the internet very much. I went with 3 because they're the only ones that let you use up to 1GB, but what's the point, if you can't access it anyway?

Haha, yes very true. Check out Virgin! I am on a 15GBP/month plan with 500mins, unlimited texts and 1gb of internet, they use T-Mobile's lines thats why I was asking... Best deal I have found around so far! Oh and I should say its a pay-monthly contract.
Thanks so much for the quick reply, I will proceed to actually buying it... would you recommend it generally?

vivid22 said:
Haha, yes very true. Check out Virgin! I am on a 15GBP/month plan with 500mins, unlimited texts and 1gb of internet, they use T-Mobile's lines thats why I was asking... Best deal I have found around so far! Oh and I should say its a pay-monthly contract.
Thanks so much for the quick reply, I will proceed to actually buying it... would you recommend it generally?
Click to expand...
Click to collapse
I don't really need that many minutes, so I've just been paying 10GBP. I've realized that I don't use cellular internet that much because my life pretty much consists of being at my flat, or being at school, and I have WiFi at both places. I just need a supplement on the rare occasions that I'm somewhere else, so 500MB should get me by.
I was kind of shocked to find out that internet here is so limited. I always thought Europe was way ahead of the U.S. in terms of speed and bandwidth.
Anyway, as far as the phone goes, I love mine. My favorite phone that I used back home was a Treo, and I fell in love with the front-facing keyboard. Unfortunately they don't have an Android phone like that that I can use on my network back home yet, but as soon as I realized I was going to be here for most of the year, I picked up a Droid Pro, and I've never regretted it. It's not perfect (read about the random reboots), but it's stable for the most part, and the wonderful form factor makes up for any minor faults.

Really? I feel that the internet here was pretty nice... I was using an HTC Touch Diamond2 on T-Mobile US last year and it just wouldnt switch into 3G due to band indifferences. It works on the EU networks like a charm though.. well it did I should say, HTC has no decided to charge me 220GBP to fix Newton rings on the touch screen which should be covered under warranty! I am very very annoyed with them; I was a loyal HTC customer for years.
Well not anymore, I ordered the Droid Pro activated and unlocked off Ebay for about 180GBP, your loss HTC. Have a look in my other thread by the way, Motorola just announced a EU version of the Droid Pro - untouched hardware! I would be very very interested in the ROM it comes with ... ) Might just help you with your reception on 3!

vivid22 said:
Really? I feel that the internet here was pretty nice... I was using an HTC Touch Diamond2 on T-Mobile US last year and it just wouldnt switch into 3G due to band indifferences. It works on the EU networks like a charm though.. well it did I should say, HTC has no decided to charge me 220GBP to fix Newton rings on the touch screen which should be covered under warranty! I am very very annoyed with them; I was a loyal HTC customer for years.
Well not anymore, I ordered the Droid Pro activated and unlocked off Ebay for about 180GBP, your loss HTC. Have a look in my other thread by the way, Motorola just announced a EU version of the Droid Pro - untouched hardware! I would be very very interested in the ROM it comes with ... ) Might just help you with your reception on 3!
Click to expand...
Click to collapse
Maybe it's just the area that I'm in, but we'll see.
I will take a look at the other thread.

no 3G data on my Droid Pro on O2 Uk
freak4dell said:
Mine has been fine. I used it for a while on T-Mobile, and I was able to pick up 3G or HSPA pretty much everywhere. I'm on 3 now, but I'm thinking about going back to T-Mobile because the 3 signal seems to cut out randomly, and I can't seem to access the internet very much. I went with 3 because they're the only ones that let you use up to 1GB, but what's the point, if you can't access it anyway?
Click to expand...
Click to collapse
hi mate,
just got my one on O2 but I cant get 3G at all ... any tips mate,
did reset
did pull battery out few times
all data settings enabled
even manually choose O2 3G network
Please mate ...anything....

bako.li said:
hi mate,
just got my one on O2 but I cant get 3G at all ... any tips mate,
did reset
did pull battery out few times
all data settings enabled
even manually choose O2 3G network
Please mate ...anything....
Click to expand...
Click to collapse
Have you set up the APN properly? I know I had to set up the APN when I switched to 3. I've never tried O2, so I don't know for sure, but that's the only guess that I've got.
Try the APN settings in this post:
http://forum.whatmobile.net/showpost.php?p=292435&postcount=4
Or, you can try entering your number on their website and seeing if they provide any suggestions for the settings:
http://service.o2.co.uk/IQ/SRVS/CGI...7386165,K=6474,Sxi=8,T=Mobile_support,cmd=new

Untouched indeed
vivid22 said:
Really? I feel that the internet here was pretty nice... I was using an HTC Touch Diamond2 on T-Mobile US last year and it just wouldnt switch into 3G due to band indifferences. It works on the EU networks like a charm though.. well it did I should say, HTC has no decided to charge me 220GBP to fix Newton rings on the touch screen which should be covered under warranty! I am very very annoyed with them; I was a loyal HTC customer for years.
Well not anymore, I ordered the Droid Pro activated and unlocked off Ebay for about 180GBP, your loss HTC. Have a look in my other thread by the way, Motorola just announced a EU version of the Droid Pro - untouched hardware! I would be very very interested in the ROM it comes with ... ) Might just help you with your reception on 3!
Click to expand...
Click to collapse
I would also welcome an untouched ROM - I think with imported phones from the states the lock on the band limits the connection we get here in the UK with our unlocked phones.

My Droid Pro arrived today and I can confirm that it picks up 3G like a charm on the T-Mobile/Virgin UK lines. Reception is fairly good too, was never really strong where I live anyways but still quite speedy. So far now problems with any cut-outs, freezing etc... really stable. Did an OTA update as soon as I turned it on.
The seller fortunately supplied me with the original unlock code by verizon and it was pretty much just popping my card in, entering the code and boom it was ready to go.
Make sure when you want to import a Droid Pro into Europe:
* the seller is in good standing with Verizon
* the phone is not listed as having a bad ESN (impossible to activate!)
* asking the seller to activate it for you before it ships (so you can actually unlock it!)
* in my case, my seller was even kind enough to phone up Verizon for an unlock code, saves u the work of buying one.
Also, as in recent developments, Verizon seems to change the unlock codes OTA that makes it sometimes completey impossible to unlock it with one that u got of the internet, just warning you to consider taking the safe way!

The ESN doesn't matter so much if you're never going to go to the U.S. and use it, but a clean ESN is always better.
It really does suck that Verizon started doing the OTA code change thing. I'm glad I got mine and unlocked it before that started happening.

Yea but if the droid pro has a bad ESN means u can never get it activated, not even on Verizon in the US... I have seen some ways to get around it, but it doesnt really seem proven yet how reliable that is, e.g after an OTA update? Regardless, to have the least trouble getting it over here, recommendation should be to go for an activated w/ orignial verizon unlock code.

Thinking of selling mine
I may be getting a company phone so I might be selling mine.
I'm based in the UK.
Phone is unlocked and comes with extended battery, screen protectors, box etc, and is in EXCELLENT condition.
Asking £300 - meet in person preferred. Based in Birmingham, UK.
Please get in touch if you're interested.

Hi,
I have a Droid Pro in the UK on T-mobile and i find that although i get signal and 3G android only ever displays 1bar signal but under system prefs the signal is strong, apps sometimes say network error. over at the droid forums they have noticed this to be an issue with no fix.
Thanks

Droid Turbo conquers Europe!

CONFIRMED DROID TURBO WORKING IN EUROPE
I live Norway, but am from Louisiana, bought my Droid Turbo outright from Best Buy
I knew all the past trouble with VZW, global, CDMA and roaming.
But with the upcoming unlocked era, the radio bands from the specs and a bit of homework, all signs pointed to this working.
Worst case scenario would have been tethering it off my Nexus 5 anyway.
So I ordered a nanoSIM from my company provider, Netcom.
I popped it in and got the following:
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
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"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
Ugh, C'mon SIM Card is not from Verizon ? Than sounds pretty locked to me.
I tried a few more times rebooting in Global, CDMA, and GSM modes to be sure.
No connection, no networks found, Voice data blocked, no service.
OK, time to call Verizon. Let's just say their organization doesn't handle call transfers well when you don't have a verizon account.
The low level tech support told me the Droid Turbo is unlocked from the box, they couldnt lock any of their 4G phones if they wanted.
But, when I mentioned the "SIM Card is not from Verizon" he transferred me to Motorola.
Motorola rep insisted that message indicated a locked status, ans referred me back to Verizon.
Next level insisted to me that its not locked and even that DT doesnt use a nanoSIM, which I eventually convinced her contrary to their latest reference material nanoSIMs aren't just iPhone anymore.
After another 45min of bouncing around their phone systems, and explaining I just want to use a local SIM in Europe, I finally got up to top level tech Global support.
Now this guy was actually helpful.after establishing I knew my way around android and understood GSM vs CDMA etc, we determined the message might be remnants of a lock program. Since I was blocked from even viewing any mobile networks, he had me manually enter the APN for Netcom here and restart. It was then I got to tell him about the wonderful DT bug of ART runtime and the "Android is upgrading" optimization on EVERY restart. He took note of that. He got my email and I send him screenshots of the locked/blocked notifications to send to his Motorola liaison.
Reboot, still nothing, same errors. Out of desperation, we rebooted one more time in desperation.
Agonizing wait, then BOOM! signal! NOt sure if it was the wait, or number of reboots but it finally took, even with the non-Verizon SIM notification. Edge only in my house , but that normal, but I went for a ride around the block and got several channels of Edge, GPRS, HPSA and a sniff of HPSA+!!. I will test 4G LTE when I drive though a coverage area tomorrow. It also sees the other provider here, Telenor.
So we have a true global phone, with hiccups. Do your homework with frequency bands, and be patient with SIMS, registration, reboots.

Awesome! Now talk to that same Motorola tech about getting your bootloader unlocked!!!!

quadracer06 said:
Awesome! Now talk to that same Motorola tech about getting your bootloader unlocked!!!!
Click to expand...
Click to collapse
This was not a high level Moto Support guy, I did ask about bootloaders while i had him on the line, he said "Yeah if its the Developer Editions go to the Moto website and find the unlock tool", so usual line.
I did a drive though town today and the DT did not connect to 4G in Global or GSM modes, so I gotta try a few more things.
But it did hold a pretty good HPSA+ around the town and even connected to UMTS way out on the island I work on.
So confirmed VZW Droid Turbo connection to GPRS, EDGE, UMTS, HPSA, and HPSA+ in Europe so far.

Droid Turbo working Well @ Malaysia too！
Sent from my XT1254 using xda premium

subvertz said:
This was not a high level Moto Support guy, I did ask about bootloaders while i had him on the line, he said "Yeah if its the Developer Editions go to the Moto website and find the unlock tool", so usual line.
I did a drive though town today and the DT did not connect to 4G in Global or GSM modes, so I gotta try a few more things.
But it did hold a pretty good HPSA+ around the town and even connected to UMTS way out on the island I work on.
So confirmed VZW Droid Turbo connection to GPRS, EDGE, UMTS, HPSA, and HPSA+ in Europe so far.
Click to expand...
Click to collapse
in Italy Droid Turbo is confirmed that works on LTE too.
the phone is globaly unlocked
if in ur country there are operators that use the LTE bands from turbo,u will get 4g lte without problems.

Now let's unlock additional LTE bands!
Well, with Moto Maxx theoretically possible since we have unlockable bootloader and root. So, not yet possible on Droid Turbo (locked bootloader, no root yet).
I messed with it last weekend for a couple of hours on one of my Moto Maxx phones, then had to put it on hold. During the work week, I can't devote time to it. Gonna take another stab at it this weekend.

ChazzMatt said:
Now let's unlock additional LTE bands!
Well, with Moto Maxx theoretically possible since we have unlockable bootloader and root. I messed with it last weekend for a couple of hours, then had to put it on hold. During the work week, I can't devote time to it. Gonna take another stab at it this weekend.
Click to expand...
Click to collapse
band 20
with this band unlocked ,it will be the perfect smartphone.
but i guess it s quite near impossible.

My provider Netcom has LTE bands 3,7,20
Droid Turbo specs claim LTE bands 2,3,4,7,13
So we have a match for 3 (2600MHz) & 7 (1800MHz)
For some reason is hasn't connected automatically yet.
Are you running Global mode or LTE/GSM/UMTS mode in Italy?
I have requested the VZW tech to request Moto to unlock me so I can get him network stats, logcats etc.
Its a long shot, but worth it. Stay tuned.
http://en.wikipedia.org/wiki/E-UTRA#Frequency_bands_and_channel_bandwidths

Turbo in Ireland
Got my turbo from best buy early November, brought it to Ireland the next day. On the same day i got a načo sim from my provider (3). Swapped Verizon sim for my new one, turned the phone on and apart from "sim card not from Verizon" notification everything works perfectly, 3g,hspa+,Lte, you name it, it works. No tinkering or messing around with settings required, apart from setting your access point obviously.

Mato0309 said:
Got my turbo from best buy early November, brought it to Ireland the next day. On the same day i got a načo sim from my provider (3). Swapped Verizon sim for my new one, turned the phone on and apart from "sim card not from Verizon" notification everything works perfectly, 3g,hspa+,Lte, you name it, it works. No tinkering or messing around with settings required, apart from setting your access point obviously.
Click to expand...
Click to collapse
What provider/ frequency bands are you on in Ireland and Italy?

4g/lte frequencies/bands in ireland
subvertz said:
What provider/ frequency bands are you on in Ireland and Italy?
Click to expand...
Click to collapse
My carrier is Three, however to my knowledge the following applies to all carriers in Ireland.
1800Mhz (3)
900Mhz (9)
800Mhz (20)

lol.. I'm not the only crazy Italian guy buyin' this (LOCKED) beast!
Mato0309 said:
My carrier is Three, however to my knowledge the following applies to all carriers in Ireland.
1800Mhz (3)
900Mhz (9)
800Mhz (20)
Click to expand...
Click to collapse

Dammit I got the same bands and its not connecting to LTE,
I have been on the phone with Netcom, Motorola, even Verizon and nobody can figure it out.

The tech support people at Moto talked me into doing a factory reset. I should have known better.
Now I cant connect to any network. 2G, 3G, or 4G.
Need ideas.....

ChazzMatt said:
Now let's unlock additional LTE bands!
Well, with Moto Maxx theoretically possible since we have unlockable bootloader and root. So, not yet possible on Droid Turbo (locked bootloader, no root yet).
I messed with it last weekend for a couple of hours on one of my Moto Maxx phones, then had to put it on hold. During the work week, I can't devote time to it. Gonna take another stab at it this weekend.
Click to expand...
Click to collapse
I thought the LTE bands from every Moto phone is bound to hardware limitations and cannot be unlocked software-wise?
For the Sony z1c you can unlock all LTE bands: http://forum.xda-developers.com/cro...ad-progress-please-leave-im-updating-t2871269
Or did you find a way how to unlock other LTE bands on Moto phones? Cause we (the Moto X owners) would love to unlock all LTE bands!

dagoban said:
I thought the LTE bands from every Moto phone is bound to hardware limitations and cannot be unlocked software-wise?
For the Sony z1c you can unlock all LTE bands: http://forum.xda-developers.com/cro...ad-progress-please-leave-im-updating-t2871269
Or did you find a way how to unlock other LTE bands on Moto phones? Cause we (the Moto X owners) would love to unlock all LTE bands!
Click to expand...
Click to collapse
This is as far as I've gotten. But I'm trying to not to screw up my phone.
This is how far I've gotten.
I'm not sure what to choose. Some people say in the threads that in this program "WCDMA" category also applies LTE bands, while others say you need to do something else. Conflicting info. I'm trying to read everything again to see which is correct.
Since there's no band 12, I think I need a secondary program mentioned in those threads.

ChazzMatt said:
This is as far as I've gotten. But I'm trying to not to screw up my phone.
This is how far I've gotten.
I'm not sure what to choose. Some people say in the threads that in this program "WCDMA" category also applies LTE bands, while others say you need to do something else. Conflicting info. I'm trying to read everything again to see which is correct.
Since there's no band 12, I think I need a secondary program mentioned in those threads.
Click to expand...
Click to collapse
how did u make it conect to pc??
can u add some info?
i want to try it too and add band 20 to my Moto Maxx
thank u

I wonder if "VI - Japan 800" is the same as Band 20 (800 MHZ)?

danger2u said:
how did u make it conect to pc??
can u add some info?
i want to try it too and add band 20 to my Moto Maxx
thank u
Click to expand...
Click to collapse
OK, using this guide and the numbers from the NV calculator, I enabled all the LTE bands I wanted.
chevanlol360 said:
Incase anyone is wondering this value will "theoretically" enable band 12 and the other ones listed below on the OPO
LTE:Band 1, 2, 3, 4, 5, 7, 8, 12, 13, 17, 19, 20, 21
06828: 1906911
Click to expand...
Click to collapse
I confirmed this number.
So, I changed the value and after reboot it kept the new value.
As the Moto Maxx was being tested to be the Nexus 6 as late as mid-August, it has the same capabilities of the Nexus 6 (including Qi wireless charging, which is VERY unusual on a Moto phone). Thus it can also handle LTE band 12 just like the Moto Maxx, not that it matters. It was LTE band 5 I was more worried about. When this phone with this same FCC ID number went through the FCC it had LTE band 5 enabled, but when sold in Puerto Rico (U.S. territory) with this same FCC ID number, LTE band 5 was no longer present but LTE band 3 was enabled.
Now they are all enabled.
---------- Post added at 08:54 PM ---------- Previous post was at 08:50 PM ----------
____________________________________________
dagoban said:
I wonder if "VI - Japan 800" is the same as Band 20 (800 MHZ)?
Click to expand...
Click to collapse
QPST and mzTool seem to be only for enabling 2G/3G bands.
You need QXDM to edit/enable LTE bands. I wasted a lot of time on QPST and mzTool. I already have all the GSM/HSPA bands I need. I wanted more LTE bands. Once I figured out what each was good for, then I concentrated on QXDM, and the NV/LTE browser with the NV calculator app. Somone else had already calculated the number, but I double checked it. Then I "wrote" it. When I rebooted and checked the number again, the edited value was still there.
(You do need QPST installed to use QXDM, so you do need both programs.)
The hardest part was the steps to get the COM ports to show up in QPST and QXDM. Last weekend I spent a couple of hours and never could get it to connect. Today, I spend like 6 hours on it, and was successful.
The only issue is all I have to guage my success right now is the NV calculator numbers. I went out driving around and the only AT&T bands I could find within a 3 mile radius were bands 2 and 17, which I already had. LTE band 5 may not even be in use in the Atlanta metro area. I don't know.
Some phones have hidden service menus (accessed via dialer codes) that will display all the bands you are capable of receiving, but the Moto menu I've accessed does not seem to have that option.

thanks a lot for the good instructions!
You could even write a full tutorial now especially as you mentioned it took you 6hours to get the phone actually connected to the PC.
Now its all a matter of whether the antennas / mboards / chips really are different or if there are hardware limitations for the LTE bands...

[Guide] Droid Turbo & Moto Maxx Carrier and Bootloader Compatibility

Hello and welcome
I started this thread because i want to help all people who has or want this phone to get more Info about carrier and bootloader compatibilities.
Lets start with this:
DROID TURBO / MOTO MAXX
{
"lightbox_close": "Close",
"lightbox_next": "Next",
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"lightbox_error": "The requested content cannot be loaded. Please try again later.",
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"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
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"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
Little History of the Device
We know as late as mid-August Google was testing a 5.2" 1440p Snapdragon 805 Nexus 6 variant with 3GB RAM, made by Motorola. We saw the leaked benchmarks. After August, all evidence of a 5.2" Nexus 6 model disappeared. Google decided to release only one new Nexus phone, the 5.9" version.
But instead of being released as a Nexus, Motorola released that 5.2" phone as the Droid Turbo (Verizon)/Moto Maxx.
The shared specifications of these devices are the following:
SYSTEM: Near-stock Android 4.4.4 KitKat (TESTING ANDROID L 5.0.2 RIGHT NOW ON MOTO MAXX)
SCREEN: 5.2-inch QHD AMOLED (2,560 x 1,440 pixels, 565 ppi)
PROCESSOR: Quad-core Snapdragon 805, quad-core, 2.7 GHz, Adreno 420 GPU
RAM: 3 GB
INTERNAL MEMORY: 32/64 GB
BATTERY: 3,900 mAh
QI WIRELESS CHARGING
QUALCOMM CHARGE 2.0 UP TO 8 HOURS OF BATTERY CHARGING IN 30 MINUTES
CAMERA: 21 MP (rear), 1.3MP (front)
CONNECTIVITY: LTE, Wi-Fi, Bluetooth 4.0, USB 2.0
DIMENSIONS: 73.3 x 143.5 x 11.2mm (Ballistic Nylon)/73.3 x 146.5 x 10.6mm (Metalized Fiber)
WEIGHT: 176 g (Ballistic Nylon)/169 g (Metalized Fiber) 184 g
PRICE: $599.00 USD (base model)/ $8999.00 MXP
USES NANO SIM CARD
CARRIER AND BOOTLOADER COMPATIBILITY
So if you are on USA my advice its to get an US MOTO MAXX to get unlocked bootloader, root and LTE compatibility on major carriers.
WHERE TO GET DROID TURBO/MOTO MAXX
DROID TURBO: http://www.verizonwireless.com/landingpages/droid/
US MOTO MAXX: (sellers recopilation by chazzmatt) http://forum.xda-developers.com/showpost.php?p=58865000&postcount=197
INTERNATIONAL MOTO MAXX and MOTO TURBO: Int Moto maxx its currently being sold on Mexico, Puerto Rico, Brasil, Chile and india, you can look for it in motorola's page for each country ( motorola.com.mx , motorola.com.br , motorola.com.pr, motorola.com.cl )
I think its pretty Clear in this table which version of moto maxx and droid turbo work in each carrier and if they can be unlocked or not, if you have any questions about this please post.
Special thanks to @ChazzMatt for the little history text.
EDIT:
UPDATED TO INCLUDE MOTO TURBO
i took my time to upload and write this guide for you, so...
If this was useful Press Thanks and if you have $1.00 spare on paypal, i can always take it
Click Donate to me below my name

Moto maxx has been finally released on the Mexican carrier TELCEL i saw it yesterday on a store hope more people get to know this awesome device

I have been searching everywhere. Were you able to find a definitive confirmation that the XT1250 is unlockable and works on Verizon? Screenshots, videos, personal testing? The only thing that I can find is that one person partially attempted to do both, but didn't actually do it.

timmyk465 said:
I have been searching everywhere. Were you able to find a definitive confirmation that the XT1250 is unlockable and works on Verizon? Screenshots, videos, personal testing? The only thing that I can find is that one person partially attempted to do both, but didn't actually do it.
Click to expand...
Click to collapse
because the xt1250 runs mostly on CDMA networks by small carriers on USA, and beign carrier unlocked, works with verizon, about the bootloader, i trust the guy who said that he was able to unlock the bootloader according to motorola's unlocking site, but he did not want to because warranty issues, and if one model can be bootloader unlocked all can

I hope device come for more countrys

Does anyone know if any of the small carriers that have the xt1250 will allow you to purchase and ship the phone from a place outside of their local network? (For example I'm in Texas and would use it on Verizon)

Jaocagomez said:
CARRIER AND BOOTLOADER COMPATIBILITY
Special thanks to @ChazzMatt for the little history text.
Click to expand...
Click to collapse
Thank you, @Jaocagomez.
The only additional info I would add is:
1) Chile is also one of the Latin American countries where the XT1225 is sold. Was released there after Brazil, Mexico, Puerto Rico.
http://www.motorola.cl/consumers/view-all-mobile-phones/Moto-Maxx/moto-maxx-cl.html
2) It's worth repeating that all the Moto Maxx/Droid Turbo models are "Quark" Motorola phones with identical hardware specs (display, resolution, RAM, cameras, CPU, GPU, turbo charging, Qi wireless charging, battery, etc), except for internal memory storage (32GB or 64GB). The "international" XT1225 only comes in 64GB with ballistic nylon back.
3) The U.S. XT1250 "Moto Maxx" and XT1254 "Droid Turbo" are identical except for carrier-specific software -- both have CDMA/GSM/HSPA/LTE bands. They both have the same FCC ID number. The "Droid Turbo" is just the Verizon "Moto Maxx" with a locked bootloader. ("Droid" is a name licensed to Verizon by LucasArts which they can slap on any phone they wish. Verizon chose to call their locked down version Droid Turbo, instead of Moto Maxx.)
4) The XT1225 has LTE bands 2, 3, 4, 5, 7, 17 even though the official specs only list 2, 3, 4, 7, 17. When it passed through the FCC it had LTE band 5 (used on AT&T), and QPST/nv browser shows it's still there and enabled. But since the XT1225 was aimed primarily at the Latin America market, where LTE band 5 is not used, Motorola left it off the specs listing. Apple did something similar with the iPhone in 2012, having TWO extra LTE bands enabled that were not mentioned in the "official" specs.
The XT1225 has a different FCC number from the XT1250/XT1254.
5) All the XT1225 phones sold in all the various countries are the same. They all have the same FCC ID number. Why did the XT1225 go through the FCC? Because Puerto Rico is a U.S. territory. Listing an FCC number on a phone in Brazil or Mexico doesn't carry the force of law in the U.S., but listing it on the XT1225 in Puerto Rico does carry the force of law for Motorola. But since it's listed on ALL the XT1225 boxes, wherever sold, it's the same phone across all countries.
6) For people wanting to buy the XT1225 in the 50 states of the USA, you can try eBay or Swappa. There were several Puerto Rico dealers selling them. It's U.S. territory and can be shipped via U.S.P.S. Priority Mail with tracking number. Just make sure they unlock the phone for you or provide the unlock code, as in Puerto Rico the Moto Maxx is only sold in Claro stores not through the Motorola website.
My Mexico Moto Maxx XT1225 was bought straight from Motorola Mexico website (through the help of @Jaocagomez) and came unlocked for all carriers from the factory, but my Puerto Rico Moto Maxx XT1225 was unlocked by the eBay dealer who shipped it to me. Otherwise would have stayed locked to Claro.

Thumb Cellular
Just a follow up. It looks like Thumb will sell you a phone and ship outside of their area. You have to buy it at full price, and they will not offer you a return on it, so the sale would be final.

Another follow up.
I've just about called every CDMA provider on the wikipedia list to get more information about this phone and whether or not you can buy it. For the most part no one will sell it unless you buy it in the store or you ship it within their service area. (Except as I mentioned above Thumb who will sell it and ship it no returns, no warranty).
I was able to find out that, according to the rep from Pioneer Cellular, the model number for the XT1250 is MOTO GXP1031.
A few of the carriers are looking into more information for me and are supposed to call me back. I'm trying to track down who their vendors are. It seems none of them are buying this phone directly from Motorola.

timmyk465 said:
Another follow up.
I've just about called every CDMA provider on the wikipedia list to get more information about this phone and whether or not you can buy it. For the most part no one will sell it unless you buy it in the store or you ship it within their service area. (Except as I mentioned above Thumb who will sell it and ship it no returns, no warranty).
I was able to find out that, according to the rep from Pioneer Cellular, the model number for the XT1250 is MOTO GXP1031.
A few of the carriers are looking into more information for me and are supposed to call me back. I'm trying to track down who their vendors are. It seems none of them are buying this phone directly from Motorola.
Click to expand...
Click to collapse
That's interesting. So Motorola is selling this phone to some wholesalers, who are reselling it to regional carriers?
I know Motorola calls it the XT1250. I've seen it listed several places, just like the XT1225 -- like battery back covers on AliExpress. So, that other model number must be that carrier's product code, not Motorola's? Or the wholesaler's code?
-----
If you get one of these XT1250 Moto Maxx, do you have a Verizon nano SIM card to put in? For an account already activated? If not, get a SIM card cutter.
Because Verizon will lie to you and tell you it won't work. You have to get a nano SIM card without them knowing about it. Best way is to cut already-activated micro SIM card down, if you don't already have a nano size.

Wow this is great news! I've been waiting for this device to come to ATT (under the rumored Moto Play name) but you're saying it's technically already available? So I can buy the XT1250 and I'll get full LTE speed on ATT? If so I might just get this...
Two questions:
1. What's your opinion on the speed of Motorola updating these phones? I know that due to their close relationship with Verizon they get it first usually, but because these have to be approved by handfuls of non major carriers do you think it'll be much slower? Will it matter which of these carriers I buy the phone from then?
2. Because these are not bought from Verizon or directly from Motorola Store, will Motorola still offer the one free screen replacement if broken within first year is ownership?
Thanks for your help

ergoautumn said:
Wow this is great news! I've been waiting for this device to come to ATT (under the rumored Moto Play name) but you're saying it's technically already available? So I can buy the XT1250 and I'll get full LTE speed on ATT? If so I might just get this...
Two questions:
1. What's your opinion on the speed of Motorola updating these phones? I know that due to their close relationship with Verizon they get it first usually, but because these have to be approved by handfuls of non major carriers do you think it'll be much slower? Will it matter which of these carriers I buy the phone from then?
2. Because these are not bought from Verizon or directly from Motorola Store, will Motorola still offer the one free screen replacement if broken within first year is ownership?
Thanks for your help
Click to expand...
Click to collapse
The "international" XT1225 Moto Maxx would be better for AT&T. Has all the AT&T LTE bands. Official specs say LTE bands 2, 3, 4, 7, 17 but really has 2, 3, 4, 5, 7, 17. AT&T uses 2, 4, 5, 17.
eBay or Swappa is your friend.
Here's some recent speeds on AT&T GoPhone with one of my two XT1225 Moto Maxx phones:

ChazzMatt said:
That's interesting. So Motorola is selling this phone to some wholesalers, who are reselling it to regional carriers?
I know Motorola calls it the XT1250. I've seen it listed several places, just like the XT1225 -- like battery back covers on AliExpress. So, that other model number must be that carrier's product code, not Motorola's? Or the wholesaler's code?
-----
If you get one of these XT1250 Moto Maxx, do you have a Verizon nano SIM card to put in? For an account already activated? If not, get a SIM card cutter.
Because Verizon will lie to you and tell you it won't work. You have to get a nano SIM card without them knowing about it. Best way is to cut ssn already activated micro card down, if you don't already have a nano.
Click to expand...
Click to collapse
I do have a Verizon SIM, but it is for my Galaxy S3. I'll either cut and sand it, or go to a Verizon store and tell them I bought a phone on ebay and need a new nano SIM. I'm still holding off on getting the phone from Thumb until I know more about everything. Hopefully I can track down a vendor or a better source to buy the phone (one that will offer a return policy).

timmyk465 said:
I do have a Verizon SIM, but it is for my Galaxy S3. I'll either cut and sand it, or go to a Verizon store and tell them I bought a phone on ebay and need a new nano SIM. I'm still holding off on getting the phone from Thumb until I know more about everything. Hopefully I can track down a vendor or a better source to buy the phone (one that will offer a return policy).
Click to expand...
Click to collapse
I'm also assuming the phone from Thumb is 32GB correct? I've reached out to several of those carriers as well and have not identified one that sells a 64GB XT1250. I also have not confirmed that one exists!
btw on Verizon I would also expect that Softcard would not work but would be willing to lose it in order to show if it doesn't work on XT1250 with the VZW ISIS app. Also I have not heard of anyone with software updates to the XT1250 to either enable video calling or VoLTE (HD voice or Simultaneous voice/data). Would anyone expect carrier updates or updates direct from Moto or to only be able to hope firmware from XT1254 can be dissected from an OTA?
Whew that's a lot
---------- Post added at 11:24 AM ---------- Previous post was at 11:21 AM ----------
Thread needs sticky no question. Mods please and thank you.

rayjr13 said:
btw on Verizon I would also expect that Softcard would not work but would be willing to lose it in order to show if it doesn't work on XT1250 with the VZW ISIS app. Also I have not heard of anyone with software updates to the XT1250 to either enable video calling or VoLTE (HD voice or Simultaneous voice/data). Would anyone expect carrier updates or updates direct from Moto or to only be able to hope firmware from XT1254 can be dissected from an OTA?
Click to expand...
Click to collapse
With an unlocked bootloader on the XT1250, I wonder if you could flash firmware from XT1225 (if you want 5.0.2 sooner) or XT1254 (if you want VOLTE from VZW) and have everything still work okay. When I had a VZW Moto X (XT1060) Developer Edition with an unlocked bootloader, firmware from other Ghost variants worked just fine (e.g., T-Mobile's 4.4.3 build released before Verizon's eventual skip to 4.4.4). If XT1225,XT1250, and XT1254 are all quark boards, think this could work?
I would love to sell my XT1254 and pick up the XT1250 if it meant getting xposed back... I'd even be fine with Verizon's firmware with 4.4.4+VOLTE+Xposed and waiting for the XT1254 to get 5.0.2 w/ VOLTE since flashing the XT1225 lollipop build would result in loss of VOLTE and thus simultaneous voice+data.

sklarskyj said:
With an unlocked bootloader on the XT1250, I wonder if you could flash firmware from XT1225 (if you want 5.0.2 sooner) or XT1254 (if you want VOLTE from VZW) and have everything still work okay. When I had a VZW Moto X (XT1060) Developer Edition with an unlocked bootloader, firmware from other Ghost variants worked just fine (e.g., T-Mobile's 4.4.3 build released before Verizon's eventual skip to 4.4.4). If XT1225,XT1250, and XT1254 are all quark boards, think this could work?
I would love to sell my XT1254 and pick up the XT1250 if it meant getting xposed back... I'd even be fine with Verizon's firmware with 4.4.4+VOLTE+Xposed and waiting for the XT1254 to get 5.0.2 w/ VOLTE since flashing the XT1225 lollipop build would result in loss of VOLTE and thus simultaneous voice+data.
Click to expand...
Click to collapse
Just got this email so it doesn't even matter:
What does that mean for you? As of 3/31 your Softcard app will no longer work. You can continue to use the Softcard app until 3/31. After that your Account will be closed.
Wonder if we get another OTA to remove the app.

It would be so cool if the phone had LTE band 20 enabled.
I'm hoping Moto will release another phone at some point that is not close to 6" and supports band 20

i hope some mod can sticky this thread, there were like 30 threads in Q&A and general asking this information

timmyk465 said:
I do have a Verizon SIM, but it is for my Galaxy S3. I'll either cut and sand it, or go to a Verizon store and tell them I bought a phone on ebay and need a new nano SIM. I'm still holding off on getting the phone from Thumb until I know more about everything. Hopefully I can track down a vendor or a better source to buy the phone (one that will offer a return policy).
Click to expand...
Click to collapse
Did you end up buying the phone from Thumb? Or anywhere else for that matter?

mr-builder said:
Did you end up buying the phone from Thumb? Or anywhere else for that matter?
Click to expand...
Click to collapse
I ended up waiting cause I wanted to make sure everything would work, but never really saw anyone that got into detail what they could and couldn't do with the phone.
Then they released mofo, so I'm just getting it from Verizon now I think.

Verizon vs Unlocked

I get that this is a Verizon exclusive at launch (July 28th), and that an "unlocked" version of the Z (not the Z Force) will be available sometime in September, but really, what's the difference between the two? Verizon does NOT carrier/SIM lock phones:
https://www.verizon.com/about/responsibility/product/device-unlocking-policy
Which implies that I can buy a Verizon Moto Z Force at full price and put my AT&T sim card in it. Other than seeing a Verizon logo at startup, all should be fine.
What am I missing?

You're missing that the LTE may never function exactly right. It may or it may not, depending on your area. The bands are not all shared. Also there will be almost no hope of ever unlocking the bootloader due to Verizon restrictions. And then there is the stupid Verizon logos all over the phone to deal with lol

I swear I read on twitter that a member of the media that got a review unit said it was working with her AT&T sim in it
Sent from my XT1254 using Tapatalk

It would yes, but please see my post above.

seh6183 said:
It would yes, but please see my post above.
Click to expand...
Click to collapse
Well...I'm writing this post from a Droid Turbo with an unlocked bootloader with those "Verizon restrictions." I wouldn't be shocked if the Sunshine guys figure out the Moto Z in time...
and there are one Verizon logo on this phone, and NONE on either sku of the Moto Z...
The ONLY logo placed on the Moto Z Droids is on the camera lenses it says DROID...
No reason to spread any incorrect information
Sent from my XT1254 using Tapatalk

Metfanant said:
Well...I'm writing this post from a Droid Turbo with an unlocked bootloader with those "Verizon restrictions." I wouldn't be shocked if the Sunshine guys figure out the Moto Z in time...
and there are one Verizon logo on this phone, and NONE on either sku of the Moto Z...
The ONLY logo placed on the Moto Z Droids is on the camera lenses it says DROID...
No reason to spread any incorrect information
Sent from my XT1254 using Tapatalk
Click to expand...
Click to collapse
Yea? How's that droid turbo 2 bootloader coming along? You wrote that post from a 2 year old phone with an unlocked bootloader lol. Please direct me to any recent Verizon phone with a now unlocked bootloader. Also which parts of my post were inaccurate? Was it the part where I said there was "almost" no hope of the bootloader being unlocked? Was it that? Or what about the LTE bands being different? The one shocking thing about this device is that it appears there isn't even one single Verizon logo on the phone except for the "droid" logo on the camera. At least it doesn't say Verizon...

2 years is a little bit of an exaggeration, but point taken
seh6183 said:
Yea? How's that droid turbo 2 bootloader coming along? You wrote that post from a 2 year old phone with an unlocked bootloader lol. Please direct me to any recent Verizon phone with a now unlocked bootloader. Also which parts of my post were inaccurate? Was it the part where I said there was "almost" no hope of the bootloader being unlocked? Was it that? Or what about the LTE bands being different? The one shocking thing about this device is that it appears there isn't even one single Verizon logo on the phone except for the "droid" logo on the camera. At least it doesn't say Verizon...
Click to expand...
Click to collapse
Droid Turbo 2 was released in October 2015. It is 10 months old. I'd probably be pretty happy with having a phone get bootloader unlocked only 10 months in.
However, I am currently on a Verizon Galaxy S5 and it did actually take nearly 2 years to get a bootloader unlock with that phone. My Verizon Galaxy S3 before it also got a bootloader unlock, but it also took a good while. And I've had other phones that I'm pretty sure were never unlocked. Though I am awaiting my pre-ordered Moto Z Force Droid, I agree with you that the bootloader being unlocked during the lifetime of the phone is probably not too likely. Don't get your hopes too high, folks.

Gimp_Ninja said:
Droid Turbo 2 was released in October 2015. It is 10 months old. I'd probably be pretty happy with having a phone get bootloader unlocked only 10 months in.
However, I am currently on a Verizon Galaxy S5 and it did actually take nearly 2 years to get a bootloader unlock with that phone. My Verizon Galaxy S3 before it also got a bootloader unlock, but it also took a good while. And I've had other phones that I'm pretty sure were never unlocked. Though I am awaiting my pre-ordered Moto Z Force Droid, I agree with you that the bootloader being unlocked during the lifetime of the phone is probably not too likely. Don't get your hopes too high, folks.
Click to expand...
Click to collapse
He has a droid turbo 1 which is 2 years old, which is what I was referring to. The droid turbo 2 is 10 months old.

Verizon sucks in the bootloader unlock department. That's why I bought my Moto X Pure the day it launched. Back in the day, up to the S4, we had some good developers that were able to crack the bootloaders shortly after a new phone released. You can still get a HTC phone and mail it off to be S-Off (did that with an M9 and plan to if I ever come across a good deal on a 10).
I'll keep creeping the forums for the Z/Z Force. If it can be unlocked I'll grab one. If not I guess I'll have to get a HTC 10 or a Saygus V2 if they ever actually ship them.

shaunco said:
I get that this is a Verizon exclusive at launch (July 28th), and that an "unlocked" version of the Z (not the Z Force) will be available sometime in September, but really, what's the difference between the two? Verizon does NOT carrier/SIM lock phones:
https://www.verizon.com/about/responsibility/product/device-unlocking-policy
Which implies that I can buy a Verizon Moto Z Force at full price and put my AT&T sim card in it. Other than seeing a Verizon logo at startup, all should be fine.
What am I missing?
Click to expand...
Click to collapse
I would bet a non-Verizon version (non-"Droid") of the Moto Z Force will also be available. Of course Motorola and Verizon are not going to tout that during the prime selling season for the "exclusive" Droid version.

Let's get back to what he asked...
AT&T uses these bands:
2, 4, 5, 17
The Moto Z Droid has these bands:
B1, 2, 3, 4, 5, 7, 13
The Moto Z Force DROID has these bands:
B2, 3, 4, 5, 7, 13
It might work but 4G LTE will have problems, 4G will be fine I think, because it only uses bands 5 & 2
Sources:
AT&T Fourms
Motorola Website
(I have not posted much so I can't link outside websites.)

ChazzMatt said:
I would bet a non-Verizon version (non-"Droid") of the Moto Z Force will also be available. Of course Motorola and Verizon are not going to tout that during the prime selling season for the "exclusive" Droid version.
Click to expand...
Click to collapse
I doubt the force will make it anywhere but Verizon.

Yshf9 said:
AT&T uses these bands:
2, 4, 5, 17
The Moto Z Droid has these bands:
B1, 2, 3, 4, 5, 7, 13
The Moto Z Force DROID has these bands:
B2, 3, 4, 5, 7, 13
It might work but 4G LTE will have problems, 4G will be fine I think, because it only uses bands 5 & 2
Sources:
AT&T Fourms
Motorola Website
(I have not posted much so I can't link outside websites.)
Click to expand...
Click to collapse
Which is why in 2014 I bought the Moto XT1225 the international, unlocked version of the Droid Turbo XT1254. LTE bands 2, 3, 4, 5, 7, 17 and more HSPA bands than the XT1254, with no useless CDMA bands. I ended up buying THREE of them and run on AT&T. In Atlanta, LTE band 17 is used a LOT.
_______
Of the Quarks, the XT1225 and XT1254/XT1250 all share LTE bands 2, 3, 4, 7.
The XT1225 additionally has LTE band 5 and 17 (more bands used by AT&T).
___________________
FCC ID IHDT56PK2
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____________________
The XT1254/XT1250 instead has LTE band 13 (Verizon LTE band), plus CDMA bands. While it does have some HSPA bands, there's not as many as in the XT1225.
FCC ID IHDT56PK1
______________________
---------- Post added at 11:43 AM ---------- Previous post was at 11:39 AM ----------
seh6183 said:
I doubt the force will make it anywhere but Verizon.
Click to expand...
Click to collapse
Based on past experience, there are no exclusives anymore. Especially Motorola/Verizon. Trust me on this. The XT1254 Droid Turbo (Quark) was not even exclusive to Verizon in the U.S. Same exact device, same exact radio bands, same exact FCC ID was sold by at least a dozen U.S. regional CDMA/LTE carriers (not MVNOs, actual carriers with their own towers and spectrum) as the XT1250 U.S. Moto Maxx. Easily unlocked bootloader, runs on Verizon just fine with a Verizon SIM card, just like a non-Verizon Moto Nexus 6.
Internationally then the same device but with different radio bands was sold as the XT1225 Moto Turbo/Moto Maxx.
The Moto Z Force will appear somewhere, I predict.
MORE INFO HERE ABOUT THE XT1250 U.S. Moto Maxx/XT1254 Droid Turbo twins:
http://forum.xda-developers.com/dro...nlock-boot-t3419942/post67859149#post67859149
---------- Post added at 12:20 PM ---------- Previous post was at 11:43 AM ----------
seh6183 said:
I doubt the force will make it anywhere but Verizon.
Click to expand...
Click to collapse
And already the flood has started:
Report says Moto Z and Z Force coming to China in September
http://www.gsmarena.com/report_says_moto_z_and_z_force_coming_to_china_in_september-news-19583.php
and
http://www.gizmochina.com/2016/07/24/moto-z-z-force-china-starts-2998-yuan/
Pricing is even mentioned. Will be available many, many more places.

shaunco said:
I get that this is a Verizon exclusive at launch (July 28th), and that an "unlocked" version of the Z (not the Z Force) will be available sometime in September, but really, what's the difference between the two? Verizon does NOT carrier/SIM lock phones
Which implies that I can buy a Verizon Moto Z Force at full price and put my AT&T sim card in it. Other than seeing a Verizon logo at startup, all should be fine.
What am I missing?
Click to expand...
Click to collapse
I am a bestbuy mobile employee with access to both devices and multiple carriers sim cards, both of the moto z's pulled lte on everyone we tried but sprint(device was not in there imei/meid database to activate) but vzw,t-mobile,att,net 10, metropcs, crickett, and simple mobile all activated and worked with LTE/3g
my comments are my personal opinion and should no way be confused as direct fact on behalf of bestbuy

thyrellik said:
I am a bestbuy mobile employee with access to both devices and multiple carriers sim cards, both of the moto z's pulled lte on everyone we tried but sprint(device was not in there imei/meid database to activate) but vzw,t-mobile,att,net 10, metropcs, crickett, and simple mobile all activated and worked with LTE/3g
my comments are my personal opinion and should no way be confused as direct fact on behalf of bestbuy
Click to expand...
Click to collapse
In the past I have owned various Verizon specific phones such as the Droid Razr and Droid Maxx. None of them have ever functioned correctly on LTE with AT&T here in Sacramento, California. I was shocked to find that this Moto Z works perfectly on LTE in my area. I used an app to see which LTE bands were being used and the phone simply jumped to another LTE band when I took the sim out of my Nexus 6p and regained full service (on a different band than it was using in the Nexus) and even pulled a faster speedtest than the Nexus.
Everything working great so far. This may not be your experience in your area however and I may travel somewhere that I normally get full service and find that there is none. Good luck.

I got my droid z force (from Verizon) 2 days ago. I was using an European sim card which connected in roaming to AT&T 4G LTE band with no problems. Also i can confirm that the phone works with European 4G bands well.

seh6183 said:
You're missing that the LTE may never function exactly right. It may or it may not, depending on your area. The bands are not all shared. Also there will be almost no hope of ever unlocking the bootloader due to Verizon restrictions. And then there is the stupid Verizon logos all over the phone to deal with lol
Click to expand...
Click to collapse
No Verizon logo on my Z bought at Best Buy

thyrellik said:
I am a bestbuy mobile employee with access to both devices and multiple carriers sim cards, both of the moto z's pulled lte on everyone we tried but sprint(device was not in there imei/meid database to activate) but vzw,t-mobile,att,net 10, metropcs, crickett, and simple mobile all activated and worked with LTE/3g
my comments are my personal opinion and should no way be confused as direct fact on behalf of bestbuy
Click to expand...
Click to collapse
AT&T LTE is about evenly split between B4 and B17. If you live in an area where AT&T uses band 4 for LTE, then yes, the Verizon Moto Z will get LTE, but if you live in an area where they use band 17 then it won't. Simple as that. That's why some people are saying LTE is working for them and some are saying it's not. It depends on where you live. I personally wouldn't buy one of these for use on AT&T knowing that it's only going to get LTE in about half of AT&T's LTE coverage area.

Do I need to activate it with a Verizon sim to make it work, or can I insert any sim card (from supported network bands) to have it work as a global phone?

fvc2000 said:
Do I need to activate it with a Verizon sim to make it work, or can I insert any sim card (from supported network bands) to have it work as a global phone?
Click to expand...
Click to collapse
You can just insert your sim card. I won a Z Force, and tossed my TMo sim card in it. During setup it says it won't work, but I didn't even have to set up APN and it works fine. Sends and receives MMS, goes online on data, etc