Database Users

[SOLVED (KIND OF)] Transformer display dead and stock ROM installed - warranty?!

Guys, thanks to all of you - especially frysee, who was a big help via Gtalk - the biggest part of my problem is solved:
My Transformer is still bricked and display won't turn on, but I was able to go back to stock ROM and wipe all personal data. So I won't get any trouble with warranty
If anyone is interested, me or frysee could write a How To for returning to stock ROM and retrieve warranty when screen is dead.
Thanks again!
qwer23
_____________________________________
Hi Guys!
I have a problem that is pretty common over at MoDaCo, but I haven't read anything about it here.
My Transformer sometimes doesn't turn on or wake up from sleep mode when turned on already. You can push the power button endlessly and nothing happens. Then suddenly it'll turn on as if nothing had happened.
I had this problem the first time right out of the box, so there's no bad software installed by me, don't know what ASUS did though. Perhaps it's one of the pre-installed apps.
As I said, normally it eventually comes to life again, but now I couldn't turn it on for a whole day! After I had no success, I left it on the charger over night, but still nothing this morning.
I feel I tried everything, pushed Vol Down + Power to go into recovery, pushed Vol Up + Vol Down and plugged USB to go into (useless) flash mode just to see the device to something, but no.
The only things that happen, if I push power:
- if I plug USB, the Windows plug and play sound plays and if I force shutdown the Transformer again (long-press power), the unplug sound plays. The device even appears in the Explorer and I can access SD card, but it only shows empty folders, no files in them.
- When I force-shutdown the device, I hear an internal "click" sound, similar to the one when you switch from front to rear camera, and you hear the speakers turn off. So it seems to initialize everything and stuff...
But all the time the Transformer screen stays dead
Any advice? Really need your help here guys! At MoDaCo there's no answer so far...
Regards,
qwer23

I was initially having this problem with my Transformer (it would usually happen when it had gone on standby and it couldn't get it to turn back on again) until I ran the ASUS updates on it - have you been able to update your Transformer on the occasions it did turn on for you?
If you've rooted it and stopped the OTA updates going onto it, you might just have to undo that and get an official ASUS firmware build on there to help fix the problem.

demonotter said:
I was initially having this problem with my Transformer (it would usually happen when it had gone on standby and it couldn't get it to turn back on again) until I ran the ASUS updates on it - have you been able to update your Transformer on the occasions it did turn on for you?
If you've rooted it and stopped the OTA updates going onto it, you might just have to undo that and get an official ASUS firmware build on there to help fix the problem.
Click to expand...
Click to collapse
Hi!
First of all, thx for your answer.
Well as I said, the first time the problem occured, the device was out of the box and untouched before. So I don't think it has to do with something I did.
For me it normally also happened when device was in sleep mode, except the first time out of the box
I installed a custom ROM + Clockworkmod Recovery after that, hoping it'll fix the deep sleep problem. And it really didn't happen again - until now
I didn't turn off OTA updates as I first saw that thread when the device was already dead Perhaps it tried to OTA update itself but I guess I would have to confirm this manually right? And I didn't do that...
Reflashing another ROM or the stock ROM was my first idea, too. But hell, I can't even go to recovery! No matter what I do, press, plug or unplugg, the screen stays black!

Nice, another german Transformer
"playing the plug and play sound" means you propably have adb access? Tried getting a logcat?

frysee said:
Nice, another german Transformer
"playing the plug and play sound" means you propably have adb access? Tried getting a logcat?
Click to expand...
Click to collapse
yes, being unable to wait for the german release, i imported from uk
adb gives me "device not found". even though i'm not a total noob, i don't know what i have to change to make it work. any advice? sadly i'm working while my tf is charging @home so can't really try something. i only hope you guys have some ideas
Sent from my rooted X10i using awesome custom roms

qwer23 said:
Reflashing another ROM or the stock ROM was my first idea, too. But hell, I can't even go to recovery! No matter what I do, press, plug or unplugg, the screen stays black!
Click to expand...
Click to collapse
Ahh. I didn't realise the screen was completely dead, I thought you had it working some of the time as had happened to me.
If you're seeing it in Explorer, maybe it is just a hardware failure and you'll have to get Asus to look at it...

demonotter said:
Ahh. I didn't realise the screen was completely dead, I thought you had it working some of the time as had happened to me.
If you're seeing it in Explorer, maybe it is just a hardware failure and you'll have to get Asus to look at it...
Click to expand...
Click to collapse
no i guess that it is indeed the same thing that happened to you, sometimes it worked, sometimes not. only this time it doesn't come back from the not working part I guess you see yours in explorer too if it troubles to get out of deep sleep. i guess it's just the screen that sometimes doesn't turn on for all with that problem. but for me it doesn't even turn on for booting
Sent from my rooted X10i using awesome custom roms

It's possible. I don't think I tested connecting it to the Explorer while the screen was off, I assumed it just wasn't on.
Can you test it with the HDMI out and see if that shows you what would be on screen?

demonotter said:
It's possible. I don't think I tested connecting it to the Explorer while the screen was off, I assumed it just wasn't on.
Can you test it with the HDMI out and see if that shows you what would be on screen?
Click to expand...
Click to collapse
Yeah, good idea! Will try this asap when I'm back home. Do I have to press something on the TF to enable HDMI output or is it enough to plug it in?

qwer23 said:
Yeah, good idea! Will try this asap when I'm back home. Do I have to press something on the TF to enable HDMI output or is it enough to plug it in?
Click to expand...
Click to collapse
You just plug it in.

qwer23 said:
Hi Guys!
I have a problem that is pretty common over at MoDaCo, but I haven't read anything about it here.
My Transformer sometimes doesn't turn on or wake up from sleep mode when turned on already. You can push the power button endlessly and nothing happens. Then suddenly it'll turn on as if nothing had happened.
I had this problem the first time right out of the box, so there's no bad software installed by me, don't know what ASUS did though. Perhaps it's one of the pre-installed apps.
As I said, normally it eventually comes to life again, but now I couldn't turn it on for a whole day! After I had no success, I left it on the charger over night, but still nothing this morning.
I feel I tried everything, pushed Vol Down + Power to go into recovery, pushed Vol Up + Vol Down and plugged USB to go into (useless) flash mode just to see the device to something, but no.
The only things that happen, if I push power:
- if I plug USB, the Windows plug and play sound plays and if I force shutdown the Transformer again (long-press power), the unplug sound plays. The device even appears in the Explorer and I can access SD card, but it only shows empty folders, no files in them.
- When I force-shutdown the device, I hear an internal "click" sound, similar to the one when you switch from front to rear camera, and you hear the speakers turn off. So it seems to initialize everything and stuff...
But all the time the Transformer screen stays dead
Any advice? Really need your help here guys! At MoDaCo there's no answer so far...
Regards,
qwer23
Click to expand...
Click to collapse
When it seems dead, try holding the power button for about 5 seconds (or whatever time you hold it for when turning it off)
Leave for about 2 minutes then hold power button again (like you do when turning device on) and it should boot.

checkbox111 said:
When it seems dead, try holding the power button for about 5 seconds (or whatever time you hold it for when turning it off)
Leave for about 2 minutes then hold power button again (like you do when turning device on) and it should boot.
Click to expand...
Click to collapse
Tried that a lot of times already. No help.

Phone still won't turn on, but I just realized I cannot only access my SD Card, I can also access internal storage.
Is this of any help?

qwer23 said:
Tried that a lot of times already. No help.
Click to expand...
Click to collapse
Then your ****ed!

checkbox111 said:
Then your ****ed!
Click to expand...
Click to collapse
I guess so
I'm getting a mini-hdmi cable today to determine if the screen is broken, because i have the feeling that ***** is booting but not showing anything...But I'll have to send it to ASUS nonetheless. Has anyone ever sent a device in for warranty reasons with custom software (CWM, Custom ROM) on it? What kind of trouble will I have to face?

I'd say try it with the HDMI cable, see if you get anything up on it and if the touchscreen/everything else still works, see if you can get the latest official ROM on there, see if that fixes the problem.
If nothing else, you can then send it back with an official firmware on it.

Try holding the power button for 5-10 sec, then press power + volume down (might be volume up - try both) together for another 5-6 sec. You'll get to a reset screen where it asks you to confirm if you want to wipe everything. press volume down (I think!! - read the screen carefully) instead to boot normally.
hope this helps

Its 10+ seconds for a full power off by the way, nothing shorter than that. If you changed any system files either by flashing or by pushing via ADB then you will have invalidated your warranty. Unless you can restore it to the way it was before you fiddled with it, you'll have an expensive paperweight.

sbirsen said:
Try holding the power button for 5-10 sec, then press power + volume down (might be volume up - try both) together for another 5-6 sec. You'll get to a reset screen where it asks you to confirm if you want to wipe everything. press volume down (I think!! - read the screen carefully) instead to boot normally.
hope this helps
Click to expand...
Click to collapse
Not possible since I installed CMW.
stuntdouble said:
Its 10+ seconds for a full power off by the way, nothing shorter than that. If you changed any system files either by flashing or by pushing via ADB then you will have invalidated your warranty. Unless you can restore it to the way it was before you fiddled with it, you'll have an expensive paperweight.
Click to expand...
Click to collapse
Big bummer And sadly there are no "ASUS Stores" around where I could use a stupid employee who has no clue and is convinced it's hardware related.
Well I don't have my HDMI cable by now and will try this first, but if that doesn't work:
Can someone give me a step-by-step how I can access the restore function of CWM without seeing anything on my device? I did a backup in CWM before installing the custom ROM. Perhaps tell me sth. like this: "press power+vol. down on start, then after approx. x seconds press vol up, wait a bit to make sure CWM started, press vol down twice, to go to recovery, ..."
And can someone do the same for the stock recovery to reset the device? Perhaps there's a chance that a failed OTA update deleted CWM an there's the stock recovery.
I know the chance to save it like this are small, but otherwise a lot of money is lost
Regards,
qwer23

On the flip side however, you could probably make some money by being the first to dismantle your device, and sell the photos of the internals to some website like iFixit. Then you could also sell it off as parts on eBay. Obviously it might take more effort than you are willing to give it, but at least it's another option.
If you do decide to open it up I would love to hear what mA rating the battery has on its label. Not being able to find out the actual proper rating from any site has been driving me nuts. I believe it's 6800mA but im not 100% sure.

[Q] HELP! My Tab 7.7 can't boot!

Anybody knows what's wrong and how do I solve it? Here's the entire story (if it helps):
I went to Play and updated my apps. I press and held the power button and selected "restart". (I restart my device regularly) However, after shutting down, it does not boot at all and no matter how many times I press the power button it just wouldn't boot up!
I tried charging it too. Nothing happens even after plugging in.

JFSG said:
Anybody knows what's wrong and how do I solve it? Here's the entire story (if it helps):
I went to Play and updated my apps. I press and held the power button and selected "restart". (I restart my device regularly) However, after shutting down, it does not boot at all and no matter how many times I press the power button it just wouldn't boot up!
I tried charging it too. Nothing happens even after plugging in.
Click to expand...
Click to collapse
Can you get to the boot loader, if so, try to wipe data from the recovery within the boot loader.
Or else leave the battery to drain fully , this will solve your problem and the tab will boot.
This happened to me couple of weeks ago and draining the battery solved this issue.

lsherif said:
Can you get to the boot loader, if so, try to wipe data from the recovery within the boot loader.
Or else leave the battery to drain fully , this will solve your problem and the tab will boot.
This happened to me couple of weeks ago and draining the battery solved this issue.
Click to expand...
Click to collapse
May I know how do I get to the bootloader? I can't even allow the battery to drain. The problem is it is not even starting at all. I pressed the power button a million times and NOTHING happens at all, the screen didn't even turn on.

JFSG said:
May I know how do I get to the bootloader? I can't even allow the battery to drain. The problem is it is not even starting at all. I pressed the power button a million times and NOTHING happens at all, the screen didn't even turn on.
Click to expand...
Click to collapse
You can get to the boot loader by pressing power button + volume down at the same time.
try it.

lsherif said:
You can get to the boot loader by pressing power button + volume down at the same time.
try it.
Click to expand...
Click to collapse
I tried it before posting here. The screen doesn't turn on at all still...

JFSG said:
I tried it before posting here. The screen doesn't turn on at all still...
Click to expand...
Click to collapse
With a long power button press , does your tab show the galaxy tab 7.7 logo ?

lsherif said:
With a long power button press , does your tab show the galaxy tab 7.7 logo ?
Click to expand...
Click to collapse
Nope. I wish it did.

Try to hold the power button in about 4 or 5 seconds. I doubt it'll do anything. It sounds like there's a problem with power button or hardware.
I had a thrive 7 before I got my gtab 7.7 and my first one I exchanged because of a problem identical to yours. It was very sketchy to power on.
Exchange or warranty if you can unless someone else has any ideas
Sent from my DROID BIONIC using Tapatalk 2

JFSG said:
Nope. I wish it did.
Click to expand...
Click to collapse
Only alternative left to leave it till battery drains, if you can remember the battery percentage before this happens, otherwise i am out of solutions.
A service center would be an alternative choice.

nicduim said:
Try to hold the power button in about 4 or 5 seconds. I doubt it'll do anything. It sounds like there's a problem with power button or hardware.
I had a thrive 7 before I got my gtab 7.7 and my first one I exchanged because of a problem identical to yours. It was very sketchy to power on.
Exchange or warranty if you can unless someone else has any ideas
Sent from my DROID BIONIC using Tapatalk 2
Click to expand...
Click to collapse
I decided to give it another shot a minute ago and it miraculously worked! I have no idea what's wrong or what caused the positive issue but am happy that it is fine now. Thanks guys!

Power button behaving funny on Focus ...

My samsung Focus is about 1.5 years old.. I plan to switch carriers at the end my of contract since AT&T is giving me lots of dropped call at the new place we moved to.. The phone is obviously out of warranty, so I am looking to see if I can fix it myself.
The power button on my Samsung focus is behaving very funny lately. When I hit the power button with the phone awake, it thinks I did a "long press" of the power button and shows me the shutdown pull-down image! If I pull-up the image, the phone still reboots...
If I press the power button when the phone screen is OFF, instead of turning on the phone, it again shows the pull-down image, and the same behavior ensues - regardless of what direction I pull the image in, it shuts down the phone.
Some things I have already tried:
I have tried a hard-reset (camera+volume+power, and format the device), but the behavior continues.
I have removed my SD Card (I am using the AT&T approved one), performed hard reset, and problem continues
I have tried a different battery (from my wife's focus), and problem continues
At this point, I am guessing that most likely, the power button connector is loose.. but I am not 100% sure.. Any suggestions on things to try?

Seems like the spring in the power button is gone. I suggest when you want to press it, lean the phone to the right (with the power button towards the ground) so when you press it, gravity helps popping it back.
Or replace the power button.

EnderPsp said:
Seems like the spring in the power button is gone. I suggest when you want to press it, lean the phone to the right (with the power button towards the ground) so when you press it, gravity helps popping it back.
Or replace the power button.
Click to expand...
Click to collapse
Tried the first trick... didn't seem to help..
Any tips on where I can find a replacement power button and how I can replace it?

See my response here (and the thread referenced in my second reply). Seems to be one of the issues that appear in time... And in another case it was the battery...

EnderPsp said:
See my response here (and the thread referenced in my second reply). Seems to be one of the issues that appear in time... And in another case it was the battery...
Click to expand...
Click to collapse
Thanks EnderPsp!
I have ordered a new battery for now to see if it helps.. its a non-OEM battery off eBay.. Don't want to spend too much without knowing if that is indeed the problem..
I can't find a power button replacement part anywhere... I went over the video and the instructions to reach the power button housing does not seem very bad.. definitely do-able if I can find a replacement part..

walletless said:
Thanks EnderPsp!
I have ordered a new battery for now to see if it helps.. its a non-OEM battery off eBay.. Don't want to spend too much without knowing if that is indeed the problem..
I can't find a power button replacement part anywhere... I went over the video and the instructions to reach the power button housing does not seem very bad.. definitely do-able if I can find a replacement part..
Click to expand...
Click to collapse
The button itself is plastic (you can find some on ebay), and I don't know how it works, actually (If it's a spring or otherwise).
I suggest you watch a take apart guide and maybe, just maybe it's just dirt, which you can clean.
You'll know more and afterwards please share the result with us.

EnderPsp said:
The button itself is plastic (you can find some on ebay), and I don't know how it works, actually (If it's a spring or otherwise).
I suggest you watch a take apart guide and maybe, just maybe it's just dirt, which you can clean.
You'll know more and afterwards please share the result with us.
Click to expand...
Click to collapse
And now its completely gone... the power button won't respond at all.. the phone has been shut all day. If I take the battery out and put it back in, the SAMSUNG logo shows up for a few seconds and then the phone turns off again.. No way to turn it back ON using the power key..
I sat down to open the circuit yesterday only to realize that I don't have a #000 screwdriver... the smallest one I have is #00 which is too big for the 7 screws that hold the back panel
Off to Grainger today to see if I can find a 000 driver.. It can't get any worse now, so might as well open the phone!
Sure thing - I will update the post later with what I find...

walletless said:
And now its completely gone... the power button won't respond at all.. the phone has been shut all day. If I take the battery out and put it back in, the SAMSUNG logo shows up for a few seconds and then the phone turns off again.. No way to turn it back ON using the power key..
I sat down to open the circuit yesterday only to realize that I don't have a #000 screwdriver... the smallest one I have is #00 which is too big for the 7 screws that hold the back panel
Off to Grainger today to see if I can find a 000 driver.. It can't get any worse now, so might as well open the phone!
Sure thing - I will update the post later with what I find...
Click to expand...
Click to collapse
You didn't say if the same happens with the wall charger connected.
Now, If you're going out, try and drop near a phone shop. Ask them if they can help you test with one of their batteries, either for a Focus i917 or from a Galaxy S i9000
Good luck mate.

Dang i thought i was the only one with this issue...
Mine started acting up about 3 weeks ago and it was seriously annoying especially when driving. I would press the lock button to change songs, but it thinks i did a long-press and does the "slide down to power off" thing. Even if i swipe up, the phone would switch off.
Then today, i take my phone out my pocket to send a text and find it's powered off. Won't even switch on now
Ender:
Plugging the phone in does NOTHING. The screen remains black.
Reinserting the battery causes the SAMSUNG logo to appear on-screen but again, goes black after 4-5 seconds.
Holding down the power/lock button has no effect, it's unresponsive.
I'm so pissed off this is happening 6 months before my contract is up. -_-

Don't know what else to say... I hope you still have warranty?

EnderPsp said:
Don't know what else to say... I hope you still have warranty?
Click to expand...
Click to collapse
Not extended no... :/
I've managed to get it into "download mode" now though, and my laptop recognises it as "SAMSUNG CDMA Technologies"... Huh?
---------- Post added at 05:02 PM ---------- Previous post was at 04:45 PM ----------
If i have it plugged into my laptop,
hold vol down, power, and camera while inserting the battery i get to the hard reset screen. But then that disappears in the same 4-5 second window.

Ok, it's working again... I left the battery out for a few hours (literaly about 3), then pressed hard on the power button, and placed it (the battery) back in the phone.
Let it turn on and then back off by itself, then pressed hard on the power button.
pressed the button normally, and it booted up no issues. So far works fine.
I expect this issue is partly the power button, and something else unknown

EnderPsp said:
You didn't say if the same happens with the wall charger connected.
Now, If you're going out, try and drop near a phone shop. Ask them if they can help you test with one of their batteries, either for a Focus i917 or from a Galaxy S i9000
Good luck mate.
Click to expand...
Click to collapse
Yes' same thing with wall power. New battery arrived and did not help. Went to a local cellphone repair and the guy said main board needs replacement.. he suggested to buy another phone since repair will be more expensive.. he said that he needs to remove soldering on the board reinforce an auxillary power button battery and resolder it in.. no guarantees and will cost atleast $150

Jfran71 said:
Ok, it's working again... I left the battery out for a few hours (literaly about 3), then pressed hard on the power button, and placed it (the battery) back in the phone.
Let it turn on and then back off by itself, then pressed hard on the power button.
pressed the button normally, and it booted up no issues. So far works fine.
I expect this issue is partly the power button, and something else unknown
Click to expand...
Click to collapse
Lucky you!! This seems like a common problem with several Samsung phones based on a quick google search
Also bummed that this happened with 6 months remaining ...Now I am somewhat stuck since I want to switch from AT&T due to call issues with several months remaining.. and dont want to buy one till wp8 is out...

Just for fun... I am going to find a 000 screwdriver and try to re-jig the power button.. nothing to loose with the phone refusing to start anyway!

For what it's worth, my power button had been getting increasingly creaky over the course of the last few months, and although not sticking, was requiring ever more pressure to operate. Also, the sound of rusty bedsprings every time I went to use my phone was getting somewhat embarrassing.
I found the sturdiest piece of paper that I could wedge in between the button and the rest of the phone, put a bit of PB Blaster on the paper, and wedged the paper in. The button has since been as good as the day I took the phone out of the box for a couple of months now.
*Edit: Should probably mention that the paper isn't supposed to stay in there - it was just used to apply the lube without soaking the phone.

Jfran71 said:
Ok, it's working again... I left the battery out for a few hours (literaly about 3), then pressed hard on the power button, and placed it (the battery) back in the phone.
Let it turn on and then back off by itself, then pressed hard on the power button.
pressed the button normally, and it booted up no issues. So far works fine.
I expect this issue is partly the power button, and something else unknown
Click to expand...
Click to collapse
So its working completely fine now? No issues? I'll try that but im not hopeful.
I've been having the same issue, started yesterday. There appears to be no issues with the actual button itself, it doesnt appear to get stuck or anything to cause this, even without the external shell and just compressing the sensor itself.
walletless, you said that you tried reformatting it and everything? Damn. I was expecting it to be a software issue. I'll mess with the button mechanism a bit and see if theres anything weird with it

Phone is dead
re-jigging and cleaning around power button did not help.. I ended up ordering a chinese knock-off of HTC Note instead

Does any have this problem, but on a normal stock rom?
I was thinking it might be just custom roms, I don't think that would have anything to do with it
Its worth a shot though

titanhydro said:
Does any have this problem, but on a normal stock rom?
I was thinking it might be just custom roms, I don't think that would have anything to do with it
Its worth a shot though
Click to expand...
Click to collapse
My phone died last month. I only installed updates that came through Zune up to 7.5. I went into AT&T and they told me too bad because it was out of warranty. I called Samsung, and they wanted me to 'volume down, camera, power' reset my phone, which didn't work. Samsung told me to send it to them for $70 because I was out of warranty.
Instead I entered a developer competition for a Lumia 800 and won. Now I just have a dead focus, and a new 800. I'd still be interested if anyone finds out a way to fix the focus problem.

my yotaphone is dead

it was working and suddenly it just died ive tried charging it and ive tried pressing power and power + volumen up and down and nothing seems to work. Any thoughts, ideas? the back cover is stuck in a notification it doesnt work also it seems to charge on the Wireless charger

luisumf said:
it was working and suddenly it just died ive tried charging it and ive tried pressing power and power + volumen up and down and nothing seems to work. Any thoughts, ideas? the back cover is stuck in a notification it doesnt work also it seems to charge on the Wireless charger
Click to expand...
Click to collapse
Try to get into download mode. Or wait a while
Sent from my YD201 using Tapatalk

luisumf said:
it was working and suddenly it just died ive tried charging it and ive tried pressing power and power + volumen up and down and nothing seems to work. Any thoughts, ideas? the back cover is stuck in a notification it doesnt work also it seems to charge on the Wireless charger
Click to expand...
Click to collapse
Try pressing power for about 15 seconds, it should reset then.

SteadyQuad said:
Try pressing power for about 15 seconds, it should reset then.
Click to expand...
Click to collapse
it doesnt reset the power button is useless, i guess ill have to wait for the battery to drain maybe then it restarts

adamo86 said:
Try to get into download mode. Or wait a while
Sent from my YD201 using Tapatalk
Click to expand...
Click to collapse
how do i get it in download mode?

luisumf said:
how do i get it in download mode?
Click to expand...
Click to collapse
The easiest way is plugging the usb cable (which is connected to your computer) to your phone while holding volume down button. No need to press power button. From download mode you can boot to recovery etc with the help of your pc.

Jeopardy said:
The easiest way is plugging the usb cable (which is connected to your computer) to your phone while holding volume down button. No need to press power button. From download mode you can boot to recovery etc with the help of your pc.
Click to expand...
Click to collapse
did not work

This sounds more and more like a case for Yota's repair center. If there wasn't something broken in the device one of these methods described in this thread should have worked.

Sounds like hardware to me.

I had the same issue. Left it on the table with the e-ink screen on top, came back hours later, the clock was 90 minutes behind and the phone dead. Resetting with 10 Seconds ON/OFF button didn´t work. Had to send it in. 2 weeks later got it back. They said they had to change the whole motherboard, even got a new IMEI with it. Then a few days later I tried the main camera and it did not work, error message by Android, unaccessible camera... Then by pressure on the camera it worked sometimes, sometimes only misty lines, sometimes splitscreen mode, sometimes not. Maybe a mistake by the service while reassembling the phone? Anyway, had to send it in AGAIN, got it back, sold it on ebay with 130 Euros loss and bought a new white one because I love the principle and options of the second screen so much. The white one is a newer batch, they say with some new (and probably more reliable?) hardware, so up until now I am completely satisfied, no error for 6 weeks (fingers crossed...)
My old black one was maybe a monday batch

petra333 said:
I had the same issue. Left it on the table with the e-ink screen on top, came back hours later, the clock was 90 minutes behind and the phone dead. Resetting with 10 Seconds ON/OFF button didn´t work. Had to send it in. 2 weeks later got it back. They said they had to change the whole motherboard, even got a new IMEI with it. Then a few days later I tried the main camera and it did not work, error message by Android, unaccessible camera... Then by pressure on the camera it worked sometimes, sometimes only misty lines, sometimes splitscreen mode, sometimes not. Maybe a mistake by the service while reassembling the phone? Anyway, had to send it in AGAIN, got it back, sold it on ebay with 130 Euros loss and bought a new white one because I love the principle and options of the second screen so much. The white one is a newer batch, they say with some new (and probably more reliable?) hardware, so up until now I am completely satisfied, no error for 6 weeks (fingers crossed...)
My old black one was maybe a monday batch
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Hi Petra. Since you're using a Yotaphone as well, could I ask you to do a small favour for me please? After I had my YP rooted I accidentally deleted the system app "back screen manager". My back screen has stopped working since then. It'd be fantastic if you could just extract the system app from your phone and send it to me so that I can manually place the system app on my phone root folder. You don't have to root your phone for this. All you need is an App extractor from play store. And it will take less than 5 mins to extract and send it to me(Assuming that you are well versed with android OS). Here's my email address [email protected] or you could send me a link to the shared file. Do let me know if you are willing or not. Thanks a ton.

LG V20 unresponsive

Hello guys. So after one year of using the LG V20 H910, it's now completely unresponsive. Today, I plugged it to my amp to listen to some music. At some point, the screen froze, but the music (spotify) kept playing for a while. I left it as is, in case it unfroze by itself. After about 30 seconds, the music stopped too, so I removed the battery. When I put it back in and tried powering on the phone, nothing happened. No boot screen, no vibration, nothing. Connecting it to the charger did nothing too. But the phone became a little warm after letting it 5 minutes plugged in. I was running Alpha Omega Rom 1.1.7 (Android 8.0), with root. Any ideas on how I should proceed? Do you think it's completely unrecoverable? I was really enjoying using it.

Thanos_D said:
Hello guys. So after one year of using the LG V20 H910, it's now completely unresponsive. Today, I plugged it to my amp to listen to some music. At some point, the screen froze, but the music (spotify) kept playing for a while. I left it as is, in case it unfroze by itself. After about 30 seconds, the music stopped too, so I removed the battery. When I put it back in and tried powering on the phone, nothing happened. No boot screen, no vibration, nothing. Connecting it to the charger did nothing too. But the phone became a little warm after letting it 5 minutes plugged in. I was running Alpha Omega Rom 1.1.7 (Android 8.0), with root. Any ideas on how I should proceed? Do you think it's completely unrecoverable? I was really enjoying using it.
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If it won't power on, then not much you can do, maybe try a new battery to eliminate that from being the cause
Sent from my LG-H910 using XDA Labs

cnjax said:
If it won't power on, then not much you can do, maybe try a new battery to eliminate that from being the cause
Sent from my LG-H910 using XDA Labs
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I tried with an extended one I have, and with the original, with the same results

Thanos_D said:
I tried with an extended one I have, and with the original, with the same results
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If it gets hot means device is on can you at least try to put it download mode and see if LG up recognises it?

mikekote666 said:
If it gets hot means device is on can you at least try to put it download mode and see if LG up recognizes it?
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Unfortunately, this can't be done. No matter how I try to plug the phone to the computer (simply plugging it in or pressing the up volume button for download mode or pressing the down vol button plus power button to go in fastboot mode) nothing happens. So I guess RIP

Thanos_D said:
Unfortunately, this can't be done. No matter how I try to plug the phone to the computer (simply plugging it in or pressing the up volume button for download mode or pressing the down vol button plus power button to go in fastboot mode) nothing happens. So I guess RIP
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You said phone gets hot...What if there's a bad screen connection or some other bad connection causing problems

mikekote666 said:
You said phone gets hot...What if there's a bad screen connection or some other bad connection causing problems
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It might be, but I cannot test that. If only the screen was dead, when pressing the power button and waiting, at some point it should boot up. If you then try to access the power menu, there is haptic feedback. I have tried this, and cannot confirm that the phone is booting, and that just the screen is showing nothing. Regarding any other bad connections, I think it's unlikely, as it hasn't been dropped for over 6 months now, and the day it died was just like the previous ones. I don't have any knowledge on how to troubleshoot such a complicated system for bad connections.

Thanos_D said:
It might be, but I cannot test that. If only the screen was dead, when pressing the power button and waiting, at some point it should boot up. If you then try to access the power menu, there is haptic feedback. I have tried this, and cannot confirm that the phone is booting, and that just the screen is showing nothing. Regarding any other bad connections, I think it's unlikely, as it hasn't been dropped for over 6 months now, and the day it died was just like the previous ones. I don't have any knowledge on how to troubleshoot such a complicated system for bad connections.
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Say goodbye to your beloved LG V20 then

mikekote666 said:
Say goodbye to your beloved LG V20 then
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Yeah, I guess so