[SOLVED (KIND OF)] Transformer display dead and stock ROM installed - warranty?! - Eee Pad Transformer General

Guys, thanks to all of you - especially frysee, who was a big help via Gtalk - the biggest part of my problem is solved:
My Transformer is still bricked and display won't turn on, but I was able to go back to stock ROM and wipe all personal data. So I won't get any trouble with warranty
If anyone is interested, me or frysee could write a How To for returning to stock ROM and retrieve warranty when screen is dead.
Thanks again!
qwer23
_____________________________________
Hi Guys!
I have a problem that is pretty common over at MoDaCo, but I haven't read anything about it here.
My Transformer sometimes doesn't turn on or wake up from sleep mode when turned on already. You can push the power button endlessly and nothing happens. Then suddenly it'll turn on as if nothing had happened.
I had this problem the first time right out of the box, so there's no bad software installed by me, don't know what ASUS did though. Perhaps it's one of the pre-installed apps.
As I said, normally it eventually comes to life again, but now I couldn't turn it on for a whole day! After I had no success, I left it on the charger over night, but still nothing this morning.
I feel I tried everything, pushed Vol Down + Power to go into recovery, pushed Vol Up + Vol Down and plugged USB to go into (useless) flash mode just to see the device to something, but no.
The only things that happen, if I push power:
- if I plug USB, the Windows plug and play sound plays and if I force shutdown the Transformer again (long-press power), the unplug sound plays. The device even appears in the Explorer and I can access SD card, but it only shows empty folders, no files in them.
- When I force-shutdown the device, I hear an internal "click" sound, similar to the one when you switch from front to rear camera, and you hear the speakers turn off. So it seems to initialize everything and stuff...
But all the time the Transformer screen stays dead
Any advice? Really need your help here guys! At MoDaCo there's no answer so far...
Regards,
qwer23

I was initially having this problem with my Transformer (it would usually happen when it had gone on standby and it couldn't get it to turn back on again) until I ran the ASUS updates on it - have you been able to update your Transformer on the occasions it did turn on for you?
If you've rooted it and stopped the OTA updates going onto it, you might just have to undo that and get an official ASUS firmware build on there to help fix the problem.

demonotter said:
I was initially having this problem with my Transformer (it would usually happen when it had gone on standby and it couldn't get it to turn back on again) until I ran the ASUS updates on it - have you been able to update your Transformer on the occasions it did turn on for you?
If you've rooted it and stopped the OTA updates going onto it, you might just have to undo that and get an official ASUS firmware build on there to help fix the problem.
Click to expand...
Click to collapse
Hi!
First of all, thx for your answer.
Well as I said, the first time the problem occured, the device was out of the box and untouched before. So I don't think it has to do with something I did.
For me it normally also happened when device was in sleep mode, except the first time out of the box
I installed a custom ROM + Clockworkmod Recovery after that, hoping it'll fix the deep sleep problem. And it really didn't happen again - until now
I didn't turn off OTA updates as I first saw that thread when the device was already dead Perhaps it tried to OTA update itself but I guess I would have to confirm this manually right? And I didn't do that...
Reflashing another ROM or the stock ROM was my first idea, too. But hell, I can't even go to recovery! No matter what I do, press, plug or unplugg, the screen stays black!

Nice, another german Transformer
"playing the plug and play sound" means you propably have adb access? Tried getting a logcat?

frysee said:
Nice, another german Transformer
"playing the plug and play sound" means you propably have adb access? Tried getting a logcat?
Click to expand...
Click to collapse
yes, being unable to wait for the german release, i imported from uk
adb gives me "device not found". even though i'm not a total noob, i don't know what i have to change to make it work. any advice? sadly i'm working while my tf is charging @home so can't really try something. i only hope you guys have some ideas
Sent from my rooted X10i using awesome custom roms

qwer23 said:
Reflashing another ROM or the stock ROM was my first idea, too. But hell, I can't even go to recovery! No matter what I do, press, plug or unplugg, the screen stays black!
Click to expand...
Click to collapse
Ahh. I didn't realise the screen was completely dead, I thought you had it working some of the time as had happened to me.
If you're seeing it in Explorer, maybe it is just a hardware failure and you'll have to get Asus to look at it...

demonotter said:
Ahh. I didn't realise the screen was completely dead, I thought you had it working some of the time as had happened to me.
If you're seeing it in Explorer, maybe it is just a hardware failure and you'll have to get Asus to look at it...
Click to expand...
Click to collapse
no i guess that it is indeed the same thing that happened to you, sometimes it worked, sometimes not. only this time it doesn't come back from the not working part I guess you see yours in explorer too if it troubles to get out of deep sleep. i guess it's just the screen that sometimes doesn't turn on for all with that problem. but for me it doesn't even turn on for booting
Sent from my rooted X10i using awesome custom roms

It's possible. I don't think I tested connecting it to the Explorer while the screen was off, I assumed it just wasn't on.
Can you test it with the HDMI out and see if that shows you what would be on screen?

demonotter said:
It's possible. I don't think I tested connecting it to the Explorer while the screen was off, I assumed it just wasn't on.
Can you test it with the HDMI out and see if that shows you what would be on screen?
Click to expand...
Click to collapse
Yeah, good idea! Will try this asap when I'm back home. Do I have to press something on the TF to enable HDMI output or is it enough to plug it in?

qwer23 said:
Yeah, good idea! Will try this asap when I'm back home. Do I have to press something on the TF to enable HDMI output or is it enough to plug it in?
Click to expand...
Click to collapse
You just plug it in.

qwer23 said:
Hi Guys!
I have a problem that is pretty common over at MoDaCo, but I haven't read anything about it here.
My Transformer sometimes doesn't turn on or wake up from sleep mode when turned on already. You can push the power button endlessly and nothing happens. Then suddenly it'll turn on as if nothing had happened.
I had this problem the first time right out of the box, so there's no bad software installed by me, don't know what ASUS did though. Perhaps it's one of the pre-installed apps.
As I said, normally it eventually comes to life again, but now I couldn't turn it on for a whole day! After I had no success, I left it on the charger over night, but still nothing this morning.
I feel I tried everything, pushed Vol Down + Power to go into recovery, pushed Vol Up + Vol Down and plugged USB to go into (useless) flash mode just to see the device to something, but no.
The only things that happen, if I push power:
- if I plug USB, the Windows plug and play sound plays and if I force shutdown the Transformer again (long-press power), the unplug sound plays. The device even appears in the Explorer and I can access SD card, but it only shows empty folders, no files in them.
- When I force-shutdown the device, I hear an internal "click" sound, similar to the one when you switch from front to rear camera, and you hear the speakers turn off. So it seems to initialize everything and stuff...
But all the time the Transformer screen stays dead
Any advice? Really need your help here guys! At MoDaCo there's no answer so far...
Regards,
qwer23
Click to expand...
Click to collapse
When it seems dead, try holding the power button for about 5 seconds (or whatever time you hold it for when turning it off)
Leave for about 2 minutes then hold power button again (like you do when turning device on) and it should boot.

checkbox111 said:
When it seems dead, try holding the power button for about 5 seconds (or whatever time you hold it for when turning it off)
Leave for about 2 minutes then hold power button again (like you do when turning device on) and it should boot.
Click to expand...
Click to collapse
Tried that a lot of times already. No help.

Phone still won't turn on, but I just realized I cannot only access my SD Card, I can also access internal storage.
Is this of any help?

qwer23 said:
Tried that a lot of times already. No help.
Click to expand...
Click to collapse
Then your ****ed!

checkbox111 said:
Then your ****ed!
Click to expand...
Click to collapse
I guess so
I'm getting a mini-hdmi cable today to determine if the screen is broken, because i have the feeling that ***** is booting but not showing anything...But I'll have to send it to ASUS nonetheless. Has anyone ever sent a device in for warranty reasons with custom software (CWM, Custom ROM) on it? What kind of trouble will I have to face?

I'd say try it with the HDMI cable, see if you get anything up on it and if the touchscreen/everything else still works, see if you can get the latest official ROM on there, see if that fixes the problem.
If nothing else, you can then send it back with an official firmware on it.

Try holding the power button for 5-10 sec, then press power + volume down (might be volume up - try both) together for another 5-6 sec. You'll get to a reset screen where it asks you to confirm if you want to wipe everything. press volume down (I think!! - read the screen carefully) instead to boot normally.
hope this helps

Its 10+ seconds for a full power off by the way, nothing shorter than that. If you changed any system files either by flashing or by pushing via ADB then you will have invalidated your warranty. Unless you can restore it to the way it was before you fiddled with it, you'll have an expensive paperweight.

sbirsen said:
Try holding the power button for 5-10 sec, then press power + volume down (might be volume up - try both) together for another 5-6 sec. You'll get to a reset screen where it asks you to confirm if you want to wipe everything. press volume down (I think!! - read the screen carefully) instead to boot normally.
hope this helps
Click to expand...
Click to collapse
Not possible since I installed CMW.
stuntdouble said:
Its 10+ seconds for a full power off by the way, nothing shorter than that. If you changed any system files either by flashing or by pushing via ADB then you will have invalidated your warranty. Unless you can restore it to the way it was before you fiddled with it, you'll have an expensive paperweight.
Click to expand...
Click to collapse
Big bummer And sadly there are no "ASUS Stores" around where I could use a stupid employee who has no clue and is convinced it's hardware related.
Well I don't have my HDMI cable by now and will try this first, but if that doesn't work:
Can someone give me a step-by-step how I can access the restore function of CWM without seeing anything on my device? I did a backup in CWM before installing the custom ROM. Perhaps tell me sth. like this: "press power+vol. down on start, then after approx. x seconds press vol up, wait a bit to make sure CWM started, press vol down twice, to go to recovery, ..."
And can someone do the same for the stock recovery to reset the device? Perhaps there's a chance that a failed OTA update deleted CWM an there's the stock recovery.
I know the chance to save it like this are small, but otherwise a lot of money is lost
Regards,
qwer23

On the flip side however, you could probably make some money by being the first to dismantle your device, and sell the photos of the internals to some website like iFixit. Then you could also sell it off as parts on eBay. Obviously it might take more effort than you are willing to give it, but at least it's another option.
If you do decide to open it up I would love to hear what mA rating the battery has on its label. Not being able to find out the actual proper rating from any site has been driving me nuts. I believe it's 6800mA but im not 100% sure.

Related

I need some serious help.

My Nexus one won't turn on. I tried flashing RADIO 32.24.00.22U_4.03.00.21_2 that I downloaded from Modaco.
After it failed to install showing the error message like
"Multiple Radio images"
and a few others I try to reboot it.
when trying to reboot it there showed a picture of a android and a orangish arrow and a box.
Help...I think I bricked it.
Help?
Please?
Can you get into boot loader? Hold down the track ball, then power on, and keep holding down the track ball...
Also, try holding down the "volume down" toggle button while powering on if the track ball method doesn't work...
If both don't do anything but take you to that same screen, let it sit on that screen for a bit, say 10 minutes just in case...
If still nothing, see what happens when you plug your phone into your computer with the data cable, is it recognized? If so, can you get ADB to recognize it?
Jackasaur said:
Help?
Please?
Click to expand...
Click to collapse
can u get to the recovery image? if u can, its not bricked.
well I tried plugging it into the computer, I tried the wall charger, and nothing seems to work. The LED doesn't come on, and the button combination doesn't work. So I think it's dead for good. :C Before everything got screwed All I saw was a box and an arrow pointing at a android. Which I think meant it was unboxing. I then thought it froze so I tried to take the battery out, and after that it didn't turn on anymore. No LED, no recovery, no nothing. :C Quite sad.
Why the f are so many people intent on taking their batteries out while the phone is updating? I'm not saying that led to the bricking...but it probably didn't help.
Jackasaur said:
well I tried plugging it into the computer, I tried the wall charger, and nothing seems to work. The LED doesn't come on, and the button combination doesn't work. So I think it's dead for good. :C Before everything got screwed All I saw was a box and an arrow pointing at a android. Which I think meant it was unboxing. I then thought it froze so I tried to take the battery out, and after that it didn't turn on anymore. No LED, no recovery, no nothing. :C Quite sad.
Click to expand...
Click to collapse
This part takes a few minutes. I am not totally sure what is happening at this point but I'm assuming it's not good to remove battery during this. Mine sat on that screen for a few min and then finished.
Try to boot up with volume down button held. Then use volume arrows to choose recovery and hit power.
uansari1 said:
Why the f are so many people intent on taking their batteries out while the phone is updating? I'm not saying that led to the bricking...but it probably didn't help.
Click to expand...
Click to collapse
Everyone expects everything to be instant these days... "Uh oh! The screen isn't doing anything, it's been at least 20 seconds! I could just wait and leave it for a few minutes like all the guides say to do. Or I could take my battery out...how could that hurt, right?"
For me it took a good 3-4 minutes on the screen with the arrow and the box.
Anyways, if you can't get to the recovery then you might be buying a new N1.
ahh it took like 5 minutes for me, I have to admit I was a little worried since you dont see status bars or anything, but like said, the guides warn for this.
I cant imagine that removing the battery broke it though, he should be able to load a recovery image
I feel sad for him so bumping
Bleh. I'll just have to wait and see. I'll contact HTC.
tomsan84 said:
ahh it took like 5 minutes for me, I have to admit I was a little worried since you dont see status bars or anything, but like said, the guides warn for this.
I cant imagine that removing the battery broke it though, he should be able to load a recovery image
I feel sad for him so bumping
Click to expand...
Click to collapse
If you remove the battery during the period he did, which is when the phone is actually flashing the radio ROM, yes removing the battery can and likely did break it for him. There are 2 ways to brick an Android device, while flashing a radio ROM and while flashing an SPL...
OP, have you tried any of the button combos we have recommended? Have you tried putting your battery in the phone, then without turning it on, putting it on the charger to see if it can charge the battery at least (you said it wasn't even turning on, which is likely because you have a dead battery)... charge the battery first, then try the button combo's we recommended.
And please, when you report back, and not to sound like an ass, do so clearly and systematically (I can't tell from your posts what did or didn't happen, and whether you tried anything we suggested, nor what the current state of the phone is)... so, please use this format to make it clear to us trying to help:
Battery: Charged or Wouldn't Charge (LED will come on if it is charging)
Trackball+Power: Booted into boot loader, yay! or Went to the damn box
Volume down+Power: Booted into fast boot! or Went to the damn box
And remember, you have to hold down the button, either trackball or volume down, then press the power and keep holding down the trackball or volume down until it either goes to boot loader or it goes to the box screen... you might want to even wait for a minute on the box screen(if it goes to that) while holding down the button to make sure it can't get into boot loader...
Okay so I took the battery out, put it back in, and tried charging it. The Battery LED did not come on, so I'm guessing it's not charging.
The Trackball+Power did not work.
The Volume down+Power did not work.
I think I most likely broke it, due to the fact that I took the battery out while it was flashing the radio ROM onto the phone. I kinda did it on a impulse, which is my fault. So do you think it'd be possible if I did contact HTC they'd send me a swap, and not be able to make my phone work or turn on, and everything will go on as if I "broke" it and not unlock it or anything?
Jackasaur said:
Okay so I took the battery out, put it back in, and tried charging it. The Battery LED did not come on, so I'm guessing it's not charging.
The Trackball+Power did not work.
The Volume down+Power did not work.
I think I most likely broke it, due to the fact that I took the battery out while it was flashing the radio ROM onto the phone. I kinda did it on a impulse, which is my fault. So do you think it'd be possible if I did contact HTC they'd send me a swap, and not be able to make my phone work or turn on, and everything will go on as if I "broke" it and not unlock it or anything?
Click to expand...
Click to collapse
It sounds like you have a true brick... disruption of the radio ROM flashing causes lots of bricks, and did so for you.
It is pretty common, at least with T-Mobile with the G1, to call them up and tell them your phone asked you to update, and while updating it froze and won't turn on or charge anymore. Not sure if HTC will handle it the same as T-Mobile did, but if they do they will just send you a new unit, you send the old one back, and you are back up and running... they might ask that you send it to them first, but there is no way for them to test if it was rooted/unlock boot loader if it can't be powered on, so you should be fine.
Sweet. So I called HTC, and they said they'll repair it, but I asked for a swap instead, so I'll be getting one by either Wednesday, or Thursday. Good stuff! I'll tell you all how it goes. :] Now I am stuck with my Nokia N95. Thanks for all your help.
Did you tell them you have an unlocked bootloader?
uansari1 said:
Did you tell them you have an unlocked bootloader?
Click to expand...
Click to collapse
he doesnt have 2 tell em
lightforce said:
he doesnt have 2 tell em
Click to expand...
Click to collapse
Yeah, he doesn't have to tell them... but they don't have to cover his phone either.
If they find out it's unlocked after the fact, they can charge you to repair the phone.
How exactly will they know he unlocked the bootloader if the device cannot even properly turn on, unless htc has other methods of being able to "restore" the phone, then he should be rather ok. Am I not looking into this deeply enough? Can the phone turn on with a new battery or something? Does HTC have alternatives ways of checking?
Eclair~ said:
How exactly will they know he unlocked the bootloader if the device cannot even properly turn on, unless htc has other methods of being able to "restore" the phone, then he should be rather ok. Am I not looking into this deeply enough? Can the phone turn on with a new battery or something?
Click to expand...
Click to collapse
That's my point man.. I don't know. All they have to see is that open padlock and they can deny the claim.

Another thread of "My G1 won't start"

hello all, i need help again this time.
let's get to the point.
this morning, i tried to charge my G1 because the battery has yellow color.
when i charged the phone, after around 5 minutes, suddenly my G1 restart itself and then after the "G1" logo, the screen go all black, sometimes not all black but there's a little glitch (white-green-purple-all little colors.)
the phone got heated on the bottom part everytime i power-on it, even just on battery (not charged).
i tried "Camera + Power", it's only getting to that red-blue-green-white screen that shows :
"DREA100 PVT 32B
HBOOT - 0.95.0000
CPLD-4
Radio-2.22.23.02
Sep 2 2008
Serial0"
Click to expand...
Click to collapse
and it stops there for AGES . won't do anything.
i tried "Home + Power", i tried to hold down that two buttons for 25 second more, but it keeps normal boot, shows G1 logo, and then black screen again.
i tried "Menu + Power", it just the same as "Home + Power"
my G1 has never been rooted, it's all original, i haven't done any system upgrading-downgrading things.
the charger is the original one, original from htc
the battery is new, i've just changed it one month ago.
that's all the informations that i can give.
so, anyone can help me solving this problem?
if its not rooted or anything than that means its HTC's fault not yours. and since you cant access the recovery menu to flash a new rom or recover a nandroid backup, it sounds like you're up ****s creek with a turd for a paddle.... unless somebody has developed a way of flashing without recovery. in other words; get a new phone or send it in to t-mobile.
Get an SD card reader an put a DREIMG.nbh on your sdcard to downgrade to RC29 (push power+camera, select confirm), then wait for the OTA to push you to DMD64. You will loose all your data but at least your phone will work.
Alternatively, after downgrading to RC29 you can exploit the bluetooth bug to gain root access, and after that install CM5.0.8 and be twice as happy with you chunky old G1.
mejorguille said:
Get an SD card reader an put a DREIMG.nbh on your sdcard to downgrade to RC29 (push power+camera, select confirm), then wait for the OTA to push you to DMD64. You will loose all your data but at least your phone will work.
Alternatively, after downgrading to RC29 you can exploit the bluetooth bug to gain root access, and after that install CM5.0.8 and be twice as happy with you chunky old G1.
Click to expand...
Click to collapse
okay, i think i'll try this one.
just another information, i've tried another combination of buttons, such as hold down together "Call + Menu + Power" and then slide quickly to Home button, but it's giving no effect too
dioadi said:
okay, i think i'll try this one.
just another information, i've tried another combination of buttons, such as hold down together "Call + Menu + Power" and then slide quickly to Home button, but it's giving no effect too
Click to expand...
Click to collapse
Call+Menu+Power is for a reboot while the phone is on lol. Only other way is "blue light mode" which is trackball and power, but I don't feel like explaining it to you=p.
mejorguille said:
Call+Menu+Power is for a reboot while the phone is on lol. Only other way is "blue light mode" which is trackball and power, but I don't feel like explaining it to you=p.
Click to expand...
Click to collapse
ohh, to be honest, i've tried the Call + TrackBall + Power too, yes the LED light up blue, and then nothing happened while the LED still light blue.
dioadi said:
ohh, to be honest, i've tried the Call + TrackBall + Power too, yes the LED light up blue, and then nothing happened while the LED still light blue.
Click to expand...
Click to collapse
Nothing is supposed to happen unless you have a JTAG afapter. And why the hell post in two different forums?
mejorguille said:
Nothing is supposed to happen unless you have a JTAG afapter. And why the hell post in two different forums?
Click to expand...
Click to collapse
wow, i guess JTAG Adapted would be another long explanation, huh?
yes i made two posts. You know that sometimes, some people prefer to go to just specific thread/subforum, ignoring the other thread/subforum.
but who know if that people can help me?
hey, i'm back.
after days to days downloading DREAIMG.nbh again and again, finally i got the right DREAIMG.nbh, not corrupted one.
and yes, i successfully update, all stuff are signed "OK" , and then i press the action (trackball) button, restart the phone, and guess what? it turns back to the beginning problem, still. "G1" logo, and then turn to whole black screen.
so, now what?
am i bricked?
or is it hardware problem? (remember i said that everytime i turn on the phone, the down part, near sim card, is always getting heated)
the only screen that can be accessed is that rainbow screen and the update screen (Camera + Power).
dioadi said:
hey, i'm back.
after days to days downloading DREAIMG.nbh again and again, finally i got the right DREAIMG.nbh, not corrupted one.
and yes, i successfully update, all stuff are signed "OK" , and then i press the action (trackball) button, restart the phone, and guess what? it turns back to the beginning problem, still. "G1" logo, and then turn to whole black screen.
so, now what?
am i bricked?
or is it hardware problem? (remember i said that everytime i turn on the phone, the down part, near sim card, is always getting heated)
the only screen that can be accessed is that rainbow screen and the update screen (Camera + Power).
Click to expand...
Click to collapse
im pretty sure the heat issue comes from the processor, not the sim card. mine does that too. its nothing to worry about as long as you havent overclocked your device (mine is overclocked and works great aside from gettin warm during heavy usage.) what happens when you plug the phone into usb? does it show the SD card or can you get into the android sdk? its a long shot as i doubt you can get into debug mode without having a uncorrupted os, but i guess its worth a shot.
BuddhaTeh1337 said:
im pretty sure the heat issue comes from the processor, not the sim card. mine does that too. its nothing to worry about as long as you havent overclocked your device (mine is overclocked and works great aside from gettin warm during heavy usage.) what happens when you plug the phone into usb? does it show the SD card or can you get into the android sdk? its a long shot as i doubt you can get into debug mode without having a uncorrupted os, but i guess its worth a shot.
Click to expand...
Click to collapse
the phone can't get into the home screen, it's always going blank after Tmobile-G1 logo.
so when i plug the phone into usb, it's just charging, no SD card recognizing on my computer.
And how can i get into Android SDK ?
Google is your best friend.
Sent from my HTC Dream using XDA App

Won' t turn on! Tried all suggestions

Yes I have read all posts regarding "Screen Of Death" issue and i have tried all the suggestions. But still, my 10.1 won' t turn on. I have left it drain the bat for 2 days now.
Even if i plug it to the charger there is no sign of battery charging. Hence just blank black screen. any other idea before I have to go to the Service Center. Thanks. Any help would be appreciated.....
Connect the USB to a Windows computer and press Power + Volume Up for 30seconds. Do you hear a Windows "new hardware found" sound?
Thanks... Tried... Still fail. My PC only signaling found new hardware but fail the installation process. I guess because the tab is still not ON. Help....
It seems my PC recognizes the tab but can't find the driver. I can also feel "warm" near the power button area when i connect it to any electricity but still no TURN ON or BATTERY CHARGING INDICATION.
Have you tried to charge it with the wall charger for at least 2hrs and then unplug it and hold powerbutton 10 sec?
Sent from my GT-I9000 using Tapatalk
AndreBrian said:
Thanks... Tried... Still fail. My PC only signaling found new hardware but fail the installation process. I guess because the tab is still not ON. Help....
It seems my PC recognizes the tab but can't find the driver. I can also feel "warm" near the power button area when i connect it to any electricity but still no TURN ON or BATTERY CHARGING INDICATION.
Click to expand...
Click to collapse
Actually, that is what I was expecting as result.
The Power + Volume Up enables the nvflash APX mode, the screen remains totally black. I simply wanted to know if the tablet works and the culprit is just the screen. From what you say, we get the expected results... Windows detects the new hardware so the tablet works.
Now try the opposite: Power + Volume Down, hold it for 30seconds.
If you don't see nothing on the screen, it is probably a screen contact that got lose... you need to service it by Samsung.
yes done that. Still not ON. When I plug it I can feel it is working since I can feel "the warm" but screen still is blank
Then you already know what to do.
No biggie, Samsung will send you a replacement for sure.
yqed said:
Actually, that is what I was expecting as result.
The Power + Volume Up enables the nvflash APX mode, the screen remains totally black. I simply wanted to know if the tablet works and the culprit is just the screen. From what you say, we get the expected results... Windows detects the new hardware so the tablet works.
Now try the opposite: Power + Volume Down, hold it for 30seconds.
If you don't see nothing on the screen, it is probably a screen contact that got lose... you need to service it by Samsung.
Click to expand...
Click to collapse
yes. In fact now the APX is still working trying to find " a new hardware ". Should I cancel it and try the POWER+VOL DOWN now?
Yes, go ahead.
DONE the Power + Volume Down still not ON. BTW the APX Could not find any driver? Is it normal. Before this happens in fact i can transfer any file with my PC through MTP. Thanks again for your help. Hopefully you still know any other solution.... Keep waiting
The APX driver is included into nvflash package, it does not matter if you install it or not at this point. The advantage of this test is that the APX mode keeps the screen off in purpose, while allowing you to flash the tablet through a CMD window (only if you have an unlocked bootloader). We used this trick to determine if the core of your tablet works... we wanted to isolate the problem related to your screen.
I recommend you to contact Samsung and have the tablet serviced. Some screens lose a contact point when you drop the tablet by accident or if a soldering point is weak... The heat generated inside is enough sometimes to sever a lose circuit connection. Either ways, you do NOT want to keep this tablet.
I hope you did not flashed the tablet with some custom ROM, or else Samsung might void your warranty.
OK. Then the only thing i can do is go to SC.......Hmmmmm I am still using stock rom but unfortunately i did root the tab already. Is it bad judgement??? Thanks anyway.
I really hope it is only the screen connection lose issue. But just for curiousity. If only the screen keeps OFF, does it mean I actually can still check that my gtalk on the tab still connects? How this thing works??? since i just check with my phone my gtalk on tab is off.
You ordered the tablet online from Samsung or you bought it from a retailer like Best Buy?
I bought it from retailer. BTW is there any kind of USB JIG for the tab similar to SGSII? I just thought maybe this can help solve the screen of death issue. Ha ha ha ....
Perfect, just go see the store and explain to them nicely the issue. I'm sure they will exchange it for you.
Forget about the JIG or anything else, your screen is gone wacko... What you do now is try to force a blind guy drive a car... Just go exchange the tablet.
Ok I' ll do that. Thanks for your info and help. Hopefully problem will be solved soon.
I had the same issue but I couldn't return to the store so I went through support. They don't have parts yet so they just send you a different unit. In total it took 2.5 weeks for me and I ended up with an unlocked unit
Sent from my LG-P999 using Tapatalk
x-ravin said:
I had the same issue but I couldn't return to the store so I went through support. They don't have parts yet so they just send you a different unit. In total it took 2.5 weeks for me and I ended up with an unlocked unit
Sent from my LG-P999 using Tapatalk
Click to expand...
Click to collapse
Damn, it took 2.5 weeks to get a new unit?
The good news is, it's recoverable. The bad news is, it's going to take a long time.
Keep it off the charger.
Hold down the power button to get it cycling through APX mode while plugged into your PC (can hear the USB connection sound in Windows).
Tape the power switch down, verify it's still going into APX mode after taped, then unplug it.
Leave the tablet alone for a few days. Think about puppies, chocolate, bouncing breasts, whatever makes you happy, and forget about the Tab.
Come back, plug it back into the PC, see if you still hear it connect. If so, walk away again, come back the next day.
When it finally stops going into APX mode, plug it into a wall charger and leave it alone for about an hour, it should start charging normally, and once it's got charge showing, it'll power up normally.
Rule of thumb is it'll take about a full day for every 10% of charge that was on the battery when it went down, if you keep the power button taped down.

[Q] Nexus stuck on 'X' screen, even after full wipe

So, a few days ago, I started having some problems with my stock Nexus 7 (not unlocked, no ROMs or anything like that). Some apps just wouldn't open, they would force close within a second of opening. Anyway, I think it might have stemmed from the game "Let's Golf 3", as problems started after playing that, and when going back in to it after a day of issues, a message appeared saying "Unfortunately, launcher has stopped" - it gave me the option to report or cancel, but whatever I pressed, the message popped back up. I pressed the sleep button, which seemed to turn my Nexus off somehow.
Then, when trying to to turn my Nexus back on, it just stays on the 'X' screen. I have done a factory wipe through the fastboot menu a few times, but it still stays stuck on the 'X' screen. To turn it off, I hold down the power button, but it just starts the process again automatically. The only way to actually turn the device off is through the fastboot menu.
I have seen talk of 'factory image' and drivers etc... but I am not too comfortable with that sort of thing. I know the basics of troubleshooting devices, but not much more. I am very wary of doing anything more than what the device provides me with.
Any idea how I can get my Nexus started, or am I going to have to look for a replacement?
If all else fails, then flash stock rom. If you're reluctant to do it the fastboot way, use toolkits. But it is very easy to flash a new stock rom. Go try it.
Leonhan said:
If all else fails, then flash stock rom. If you're reluctant to do it the fastboot way, use toolkits. But it is very easy to flash a new stock rom. Go try it.
Click to expand...
Click to collapse
Is that not for rooted devices?
Flashing the factory image for my N7, how do I know which version my nexus is? i.e. 4.1.2 (JZO54K) or 4.2.1 (JOP40D)?
AW: [Q] Nexus stuck on 'X' screen, even after full wipe
Gawge said:
Flashing the factory image for my N7, how do I know which version my nexus is? i.e. 4.1.2 (JZO54K) or 4.2.1 (JOP40D)?
Click to expand...
Click to collapse
Use the one you like, just choose the right one for grouper -> nakasi (wifi only) or nakasig (with simcard)
4.2.1 is the latest Android version...
Sent from my Nexus 7 running Android 4.2.1
mihahn said:
Use the one you like, just choose the right one for grouper -> nakasi (wifi only) or nakasig (with simcard)
4.2.1 is the latest Android version...
Sent from my Nexus 7 running Android 4.2.1
Click to expand...
Click to collapse
I too had the same problem. Tried everything. Finally gave it to ASUS service centre in Nehru Place. They will replace the mother board. May take 15 more days. So sad!
Okay, now the thing won't even turn on.
Holding the power button, and other combinations, nothing happens. No image comes up when charger is put in.
Feel like the thing is dead. Probably going to have to get it fixed or find a replacement. Don't want to spend too long without my Nexus
Gawge said:
Okay, now the thing won't even turn on.
Holding the power button, and other combinations, nothing happens. No image comes up when charger is put in.
Feel like the thing is dead. Probably going to have to get it fixed or find a replacement. Don't want to spend too long without my Nexus
Click to expand...
Click to collapse
FYI,
The tablet can "play possum" when it is in APX mode. (Which is easily entered from a cold start condiition with Vol-Up+Power) By that, I mean the device is on, but absolutely nothing ever appears on the screen. The only way to detect this is to plug it into a computer and the unknown APX device (USB Hardware Id VID_0955&PID_7330 ) will show up.
The only way to exit that mode is to hold the power button down continuously for 15-18 seconds. [size=+1]IF[/size] that happens, pressing the Vol-Down button immediately after the Google logo appears will pop you into Fastboot mode.
But, given that you have prior experience with other odd happenings on the tablet, the above hypothesis is a long shot, I'm more inclined to say "It's dead, Jim".
If everything fails let it sit for 3 hours on the charger (as long as it is not overheating or something) and try a few more things one last time before you ship it out.
bftb0 said:
FYI,
The tablet can "play possum" when it is in AVX mode. (Which is easily entered from a cold start condiition with Vol-Up+Power) By that, I mean the device is on, but absolutely nothing ever appears on the screen. The only way to detect this is to plug it into a computer and the unknown AVX device (USB Hardware Id VID_0955&PID_7330 ) will show up.
The only way to exit that mode is to hold the power button down continuously for 15-18 seconds. [size=+1]IF[/size] that happens, pressing the Vol-Down button immediately after the Google logo appears will pop you into Fastboot mode.
But, given that you have prior experience with other odd happenings on the tablet, the above hypothesis is a long shot, I'm more inclined to say "It's dead, Jim".
If everything fails let it sit for 3 hours on the charger (as long as it is not overheating or something) and try a few more things one last time before you ship it out.
Click to expand...
Click to collapse
Yeah, cheers, I have it on charge now, and i'll give it one last go.
What is the best way to fix/replace it? I bought it from Argos - will they take it back (bought back in December)?
Gawge said:
Okay, now the thing won't even turn on.
Holding the power button, and other combinations, nothing happens. No image comes up when charger is put in.
Feel like the thing is dead. Probably going to have to get it fixed or find a replacement. Don't want to spend too long without my Nexus
Click to expand...
Click to collapse
Service centre seems to be the only solution. My sympathies!
Gawge said:
Yeah, cheers, I have it on charge now, and i'll give it one last go.
What is the best way to fix/replace it? I bought it from Argos - will they take it back (bought back in December)?
Click to expand...
Click to collapse
Call Asus first. Make sure to let them know it is less than 2 months old. If they want you to perform the return through the original retailer, they will tell you. But it's best to eliminate any other middlemen if that is possible, as I suppose that the tablet ultimately goes back to Asus anyway.
(Might be different through other channels, e.g. PlayStore - I dont know).

can't enter into fastboot

Hello i have recently tried to return my phone from cyanogenmod into the stock rom using this thread: "https://forum.xda-developers.com/moto-x-style/general/guide-return-to-stock-relock-bootloader-t3489110" and my phone got stuck in the process while making the command "fastboot flash bootloader bootloader.img". And now my device is stuck on boot loop showing the cyanogenmod loading screen.
Anyway now i found a way to get to stock but for that i need to get my device into fastboot. THE PROBLEM IS that my device can't get now into fastboot! i have tried using adb commands but the adb doesn't recognize the device. I have tried fastboot commands but again it doesn't recognize the device. I also tried button combinations, but it didn't work.
Until the incidence i have used to press the power button+ vol down keys to get into fastboot mode, but now it doesn't work. I suspect that it doesn't work since in order to get into fastboot with the button combination i need to first get the device turned off. But when i connect my device to the charger it shows the battery charging screen and the device is stuck on that screen even if it has disconnected from the charger, and it will keep on that screen until the battery has depleted. I have tried shutting it down using the power button but then my phone gets into a loop with the cyanogenmod loading screen, and even if i turn it off it restarts instead.
p.s I have used to think that my fastboot was deleted but on an other thread i have been told that as long as i see the cyanogenmod loading screen of the OS that means i have a boot-loader.
Please help!
I want to get into Fastboot on my Moto Pure.
Thanks a lot
Eden.
Power down 1st
Try volume down & power key together. That will get you into fastboot directly.
Oops just seen that, my bad, I wont respond anymore.
Sent from my Portable
PassatSport15 said:
Power down 1st
Try volume down & power key together. That will get you into fastboot directly.
Oops just seen that, my bad, I wont respond anymore.
Sent from my Portable
Click to expand...
Click to collapse
Haha, as said. can't power off.
Np thanks for responding!
Anyone got an idea?
u cant poweroff does that means your phone is continuously bootlooping or its just booting but takes a hell lotta time to boot up?
Sagar_1401 said:
u cant poweroff does that means your phone is continuously bootlooping or its just booting but takes a hell lotta time to boot up?
Click to expand...
Click to collapse
I think @edenah is saying it just gets stuck at the loading screen. If the battery discharges all the way and the device is plugged in, the battery symbol shows and after the charger is unplugged, the battery charging doesn't go away until the battery dies again or the power button is pressed (which leaves us right back to where we started)
edenah said:
Hello i have recently tried to return my phone from cyanogenmod into the stock rom using this thread: "https://forum.xda-developers.com/moto-x-style/general/guide-return-to-stock-relock-bootloader-t3489110" and my phone got stuck in the process while making the command "fastboot flash bootloader bootloader.img". And now my device is stuck on boot loop showing the cyanogenmod loading screen.
Anyway now i found a way to get to stock but for that i need to get my device into fastboot. THE PROBLEM IS that my device can't get now into fastboot! i have tried using adb commands but the adb doesn't recognize the device. I have tried fastboot commands but again it doesn't recognize the device. I also tried button combinations, but it didn't work.
Until the incidence i have used to press the power button+ vol down keys to get into fastboot mode, but now it doesn't work. I suspect that it doesn't work since in order to get into fastboot with the button combination i need to first get the device turned off. But when i connect my device to the charger it shows the battery charging screen and the device is stuck on that screen even if it has disconnected from the charger, and it will keep on that screen until the battery has depleted. I have tried shutting it down using the power button but then my phone gets into a loop with the cyanogenmod loading screen, and even if i turn it off it restarts instead.
Click to expand...
Click to collapse
Try this:
Hold power button for 10-20 sek, when screen will turn off hold only vol-(at bootloop screen).
You should flash stock without "oem" commands.
Find how to update bootloader​.
aybarrap1 said:
I think @edenah is saying it just gets stuck at the loading screen. If the battery discharges all the way and the device is plugged in, the battery symbol shows and after the charger is unplugged, the battery charging doesn't go away until the battery dies again or the power button is pressed (which leaves us right back to where we started)
Click to expand...
Click to collapse
Yes thats exactly what i mean.
dzidexx said:
Try this:
Hold power button for 10-20 sek, when screen will turn off hold only vol-(at bootloop screen).
You should flash stock without "oem" commands.
Find how to update bootloader​.
Click to expand...
Click to collapse
tried this, but the device still goes into the cyanogenmod loading screen.
its soft brick but can't be fixed (just thinking any method but no idea man)
get your phone to moto service centre and they can only fix it (or maybe not) caus this is worst case happening to you
if any pro dev read this thread he might be able to answer but badluck (nobody gives a ....)
btw when you connect your phone to pc does it shows unknown device or it just charge the phone?
Sagar_1401 said:
its soft brick but can't be fixed (just thinking any method but no idea man)
get your phone to moto service centre and they can only fix it (or maybe not) caus this is worst case happening to you
if any pro dev read this thread he might be able to answer but badluck (nobody gives a ....)
btw when you connect your phone to pc does it shows unknown device or it just charge the phone?
Click to expand...
Click to collapse
:/
It recognizes it as portable usb device.
And well. I have bought the device in the us but i live outside of the US. so its bit problematic to return it now. Some help could do the trick!
I found SP flash tool and i believe it would do the trick. But i need to get the scatter loading file of the moto pure, but i can't find it anywhere, maybe anyone got the idea how to get that?
edenah said:
:/
It recognizes it as portable usb device.
And well. I have bought the device in the us but i live outside of the US. so its bit problematic to return it now. Some help could do the trick!
I found SP flash tool and i believe it would do the trick. But i need to get the scatter loading file of the moto pure, but i can't find it anywhere, maybe anyone got the idea how to get that?
Click to expand...
Click to collapse
We haven't been able to get the QLoad files for most Moto devices, at least not for the last 2-3 years... Sorry.
Well i have found a way to get the device charged while the screen is off!
If i connect it to my computer while pressing the power button and the vol down button and keep pressing it, the device stays turned off!
Now i'm trying to play with it, to turn the bootloader. so far the classical power and vol combo doesn't work.
edenah said:
Well i have found a way to get the device charged while the screen is off!
If i connect it to my computer while pressing the power button and the vol down button and keep pressing it, the device stays turned off!
Now i'm trying to play with it, to turn the bootloader. so far the classical power and vol combo doesn't work.
Click to expand...
Click to collapse
I am stuck. No button combination works. I suspect that the device isn't really off but the display is just closed. As even to open up the device takes a reallly long press on the power button.
if it got interrupted while flashing bootloader, you're pretty much not going to be able to do anything.
motorola service center is likely the only place that can fix it.
sorry for your luck.
edenah said:
Haha, as said. can't power off.
Np thanks for responding!
Anyone got an idea?
Click to expand...
Click to collapse
ericpeacock79 said:
if it got interrupted while flashing bootloader, you're pretty much not going to be able to do anything.
motorola service center is likely the only place that can fix it.
sorry for your luck.
Click to expand...
Click to collapse
exactly that's what I'm saying but he needs to get his phone to USA as he specified..
only a specialist can help ya
Sagar_1401 said:
exactly that's what I'm saying but he needs to get his phone to USA as he specified..
only a specialist can help ya
Click to expand...
Click to collapse
i see :'(
Ok Thank your guys
I guess its a lost cause.
edenah said:
i see :'(
Ok Thank your guys
I guess its a lost cause.
Click to expand...
Click to collapse
Lost cause? No, probably not... Do you know anyone in the US you trust well enough to receive the phone from repair and ship it to you where ever you are? I believe that is all you need. The US service center cannot ship outside of North America (maybe US), but they can receive packages from anywhere. If you had a US contact that could receive the device and forward it on to you it might be worth it to get it fixed if it is still under warranty, if it isn't, then it might not be worth fixing. Lots of things to consider here.

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