Need help locating and solving a problem - Galaxy Note 3 Q&A, Help & Troubleshooting

So, my rooted N3 (running latest Crash Rom) has tge following problem: The ear-speaker (the one you hold your ear against while on the phone) has gone completely silent. The only way for me to call is using the loudspeaker. Or, and this is where it gets weird, using headphones.
I say weird, because the headphones jack and the ear-speaker are the same replacement part (so I guess the connect using the same wires too)
I went to a repair shop, they switched out the part, but even with a new part it disn't work. (They put back in the old one which saved me 70€)
They suggested it was a software problem and I should try to do a factory reset. I did just that but still using Crash Rom subsequently. I'm not saying it's a Rom or Kernel problem, a friend who works ar Orange even suggested it might be the motherboard or something.
The problem is, the phone is rooted and afaik the Knox counter is tripped.
Is there *any* way for me to either pin down the exact nature of the problem, or, go back to exact factory specs so I can claim guarantee (I guess that's not possible)
I'm not *too* knowledgeable as far as all this is concerned, unfortunately. I can follow rooting instructions and never bricked this phone (or the N-7000 I had before) which is more than most people I know can do, but unfortunately I'm still nowhere near an expert as most people here, hence my call for help.
Any ideas?
Sent from my SM-N9005 using Tapatalk

No way back with knox0*1....you should flash stock with odin first....

jup
try stock rom, stock kernel, factory reset
then report back

Killberty said:
jup
try stock rom, stock kernel, factory reset
then report back
Click to expand...
Click to collapse
I suppose there's a repository somewhere for those things...
Sent from my SM-N9005 using Tapatalk

Reelo said:
I suppose there's a repository somewhere for those things...
Sent from my SM-N9005 using Tapatalk
Click to expand...
Click to collapse
for sure.
www.sammobile.com/firmware
flash via odin (e.g. 3.09)

Killberty said:
for sure.
www.sammobile.com/firmware
flash via odin (e.g. 3.09)
Click to expand...
Click to collapse
Great, thamks. Living in Luxembourg I think I'll choose Netherlands. But what about the kernel?

Reelo said:
Great, thamks. Living in Luxembourg I think I'll choose Netherlands. But what about the kernel?
Click to expand...
Click to collapse
is included.

Reelo said:
I suppose there's a repository somewhere for those things...
Sent from my SM-N9005 using Tapatalk
Click to expand...
Click to collapse
You can easily browse the firmwares and get the download links with this app:
Phone INFO ★Samsung★ > Menu > 'Firmware Browser'.

Well I reinstqlled firmware via Odin. No change. Speaker still dead

And Knox says Warranty void 0x1

Well... since going back to unrooted stock didn't solve anything... might as well root again.
What's the latest safe way to root and has anyone got any recommendations for a good ROM. I liked Crash ROM but I'm open for something else, as long as it's STABLE, UNBLOATED and CLEAN. No need for a gazillion bells and whistles, I need stability and maybe the possibility to center the clock on top, add circle battery and date

Related

Firmware Cross-compatibility

was just wondering... since G900I and G900F have the same specs would it work if i flash the G900I firmware onto a G900F handset? just asking because i live in australia and i have the european handset G900F
p2nv said:
was just wondering... since G900I and G900F have the same specs would it work if i flash the G900I firmware onto a G900F handset? just asking because i live in australia and i have the european handset G900F
Click to expand...
Click to collapse
I think you have to take the lead, bro. Try it and share us with your result as it seems to me noone has done this before.
babygau said:
I think you have to take the lead, bro. Try it and share us with your result as it seems to me noone has done this before.
Click to expand...
Click to collapse
im just a little worried if anything could go wrong. i mean i have backed up everything... EFS, nandroid backup etc.
So worst case scenario it just wont boot yeh? i can install a G900F stock rom back on through odin and everything will be ok?
You will never know mate. The worst case is your device will be bricked ? it all depends on your nerve mate. There are still chances you could restore your bricked phone to normal by using odin, make sure you have a back up of your stock rom
My advice is to use custom rom
babygau said:
You will never know mate. The worst case is your device will be bricked ? it all depends on your nerve mate. There are still chances you could restore your bricked phone to normal by using odin, make sure you have a back up of your stock rom
My advice is to use custom rom
Click to expand...
Click to collapse
I tried it tonight. wouldnt allow the installation. must detect a different variant through odin. I did restore my backup.
Sent from my SM-G900F using Tapatalk
p2nv said:
I tried it tonight. wouldnt allow the installation. must detect a different variant through odin. I did restore my backup.
Sent from my SM-G900F using Tapatalk
Click to expand...
Click to collapse
only thing that is pissing me off is that I think my handset got shipped with a faulty gps module and now that my knox counter is 1 my warranty is void. so basically everything on my phone works except for gps
Sent from my SM-G900F using Tapatalk
That sucks. I feel for you bro. But just to make sure it is defective. Flash the original region of your phone brand to test before jumping to that unfortunate conclusion
I live in australia and I bought a g900f which I believe is for uk or europe. For australia its g900i and I cannot install the firmware onto g900f. But when I installed gps toolbox it didn't even give me anything. I can understand its one thing to take a long time to get a lock but not seeing any satellites at all is another thing. Ive tried around 10 different gps.conf files designed for australia satellites
Sent from my SM-G900F using Tapatalk
p2nv said:
I live in australia and I bought a g900f which I believe is for uk or europe. For australia its g900i and I cannot install the firmware onto g900f. But when I installed gps toolbox it didn't even give me anything. I can understand its one thing to take a long time to get a lock but not seeing any satellites at all is another thing. Ive tried around 10 different gps.conf files designed for australia satellites
Sent from my SM-G900F using Tapatalk
Click to expand...
Click to collapse
Ok, you can do it.
I intended to test it myself first coz I wanted to flash G900F on my G900I in reverse.
Now it's impossible for me coz unfortunately I have been ended up with downloading corrupted firmware due to unreliable internet connection (5 times 2day so far)
If you're desparate to flash G900I, you MUST back up your current firmware PIT file. In case you fail to flash G900I firmware, that PIT file will be used along with your stock firmware to recover your phone to its pristine state.
To do it, please follow this guide , if you're using G900I 16Gb, you could download the PIT file from the OP immediately.
Hope it could help you, please let me know with your attempt. I'd like to help you out in case any thing goes wrong with your phone
babygau said:
Ok, you can do it.
I intended to test it myself first coz I wanted to flash G900F on my G900I in reverse.
Now it's impossible for me coz unfortunately I have been ended up with downloading corrupted firmware due to unreliable internet connection (5 times 2day so far)
If you're desparate to flash G900I, you MUST back up your current firmware PIT file. In case you fail to flash G900I firmware, that PIT file will be used along with your stock firmware to recover your phone to its pristine state.
To do it, please follow this guide , if you're using G900I 16Gb, you could download the PIT file from the OP immediately.
Hope it could help you, please let me know with your attempt. I'd like to help you out in case any thing goes wrong with your phone
Click to expand...
Click to collapse
ok, so here is the update. since installing G900I firmware failed through odin due to bootloader incompatibility i managed to install it through mobile odin. worked like a charm and even had the telstra bootanimation lol. wifi, bluetooth and everything seemed to be working fine. however my gps is still not working and the G900I seems to have the same gps.conf file as the euro version. i definately believe my gps module is either faulty or not connected to the board properly. is there any app that can tell if the gps module is even there or turned on as no one else is having this problem.
p2nv said:
ok, so here is the update. since installing G900I firmware failed through odin due to bootloader incompatibility i managed to install it through mobile odin. worked like a charm and even had the telstra bootanimation lol. wifi, bluetooth and everything seemed to be working fine. however my gps is still not working and the G900I seems to have the same gps.conf file as the euro version. i definately believe my gps module is either faulty or not connected to the board properly. is there any app that can tell if the gps module is even there or turned on as no one else is having this problem.
Click to expand...
Click to collapse
I'm glad you could pull it off
I think you should send your phone to your carrier customer service, they will sort out your gps issue
babygau said:
I'm glad you could pull it off
I think you should send your phone to your carrier customer service, they will sort out your gps issue
Click to expand...
Click to collapse
how? my knox counter is 0x1
i rang samsung service centre today and they said no because you have tripped knox. i even offered to pay for them to fix the gps module and they said no. i was like wtf?
p2nv said:
how? my knox counter is 0x1
i rang samsung service centre today and they said no because you have tripped knox. i even offered to pay for them to fix the gps module and they said no. i was like wtf?
Click to expand...
Click to collapse
Call them again, said you don't know anything but GPS is faulty
Try this link as well: http://cybersvc2.samsungcsportal.com/cyberservice/csc/account/login01.jsp?locale_id=au_nz
babygau said:
Call them again, said you don't know anything but GPS is faulty
Try this link as well: http://cybersvc2.samsungcsportal.com/cyberservice/csc/account/login01.jsp?locale_id=au_nz
Click to expand...
Click to collapse
they said i couldnt anyway because i bought phone from kogan. they said i have to go through kogan.
i can't remember if gps was working before i rooted phone. couldn't have been because everyone else running alliance rom said they havent got problems with gps so it must be a fault unit. im going to take it to a phone repair shop and see if they can fix the gps module.

I9505 - No sound, no calls, no video

Hi,
I've had som rough weeks with my GS4 I9505. Hopefully some of you can help me.
I'm running CM11 nightlies, which was doing pretty great, until 3 weeks ago, where the media sound disappeared.
Well actually, I found out that the media sound WAS playing, but it was SUPER low. I had to put the volume at max and lay my ear directly on the speaker to hear it just a bit.
I read that a couple of others had the same problem, or at least I thought so, but now I tend more to think that my problem is/was hardware related.
Anyway, I tried flashing a lot of different firmwares, to match the bootloader and so on.
I am currently on:
Bootloader: I9505XXUFNB9
Baseband: I9505XXUFNB9
PDA/CSC: BLANK
The latest stock Samsung firmware I flashed, was: I9505XXUFNB9_I9505NEEFNB2_NEE
I am from Denmark and my phone is unbranded.
When I did that, the phone got VERY slow and wifi didn't work. Then I flashed CM11 again and wifi worked.
But now I am totally unable to make calls, it just freezes up and finally makes the call, but the call-speaker, media-speaker and microphone doesn't work.
When I try playing video (and some games) the specific app freezes and crashes too.
If I at least could get back to where my call-speaker/microphone worked and I had super-low audio I'd be ever so happy, 'cause then I can go and get a new media-speaker.
I hope someone can help me, otherwise I'll have to trash this phone, which I've been pretty happy to use for a while now.
Any pointers will do!
Thank you in advance.
Do you have an all working backup?
"If someone helps, never forget to hit thanks ? "
DeepankarS said:
Do you have an all working backup?
"If someone helps, never forget to hit thanks ? "
Click to expand...
Click to collapse
That's what I'm running on now - A backup before all this..
But, as the bootloader and modem has changed, it still isn't working, sadly.
Neo3000x said:
That's what I'm running on now - A backup before all this..
But, as the bootloader and modem has changed, it still isn't working, sadly.
Click to expand...
Click to collapse
@Lennyz1988 @MAX 404 Any ideas?
"If someone helps, never forget to hit thanks ? "
Nobody?
I guess I'll have to go back to my faithfull SIII
DeepankarS said:
@Lennyz1988 @MAX 404 Any ideas?
"If someone helps, never forget to hit thanks ? "
Click to expand...
Click to collapse
Neo3000x said:
Nobody?
I guess I'll have to go back to my faithfull SIII
Click to expand...
Click to collapse
Hi mate , hi DeepankarS
Seem like two different problems here.....
the low volume may be a hardware problem , the speaker gone bad , if you can hear fine with your earphones i would say is a speaker problem...really easy to replace btw.
the other problems showed up after flashing so i asume they come from bad flashing........backup , also efs folder , do a factory reset and flash stock again.......what recovery you have ? the important thing is to leave the phone clean before you flash with Odin
MAX 404 said:
Hi mate , hi DeepankarS
Seem like two different problems here.....
the low volume may be a hardware problem , the speaker gone bad , if you can hear fine with your earphones i would say is a speaker problem...really easy to replace btw.
the other problems showed up after flashing so i asume they come from bad flashing........backup , also efs folder , do a factory reset and flash stock again.......what recovery you have ? the important thing is to leave the phone clean before you flash with Odin
Click to expand...
Click to collapse
Hi MAX 404
Yea, they started when flashing new bootloader and modem.
I'll try that in the morning (again) - It's quite late here.
I'm on Philz at the moment.
So, the phone should be totally clean before flashing with Odin? I don't think I did that last time actually
What firmware should I flash? The same as last time?
Neo3000x said:
Hi MAX 404
Yea, they started when flashing new bootloader and modem.
I'll try that in the morning (again) - It's quite late here.
I'm on Philz at the moment.
So, the phone should be totally clean before flashing with Odin? I don't think I did that last time actually
What firmware should I flash? The same as last time?
Click to expand...
Click to collapse
Download the latest 4.4.2 for your phone and then in odin, uncheck auto reboot.
After flashing keep the phone off for 30seconds plus and then turn it on
"If someone helps, never forget to hit thanks ? "
DeepankarS said:
Download the latest 4.4.2 for your phone and then in odin, uncheck auto reboot.
After flashing keep the phone off for 30seconds plus and then turn it on
"If someone helps, never forget to hit thanks ? "
Click to expand...
Click to collapse
Well actually I don't know which one is the latest.
I'm from Denmark, which isn't listed on sammobile.com - Anyway, the last firmware I flashed was I9505XXUFNB9_I9505NEEFNB2_NEE
Should this be fine to try again (again...) or is there a new one for my phone?
Neo3000x said:
Well actually I don't know which one is the latest.
I'm from Denmark, which isn't listed on sammobile.com - Anyway, the last firmware I flashed was I9505XXUFNB9_I9505NEEFNB2_NEE
Should this be fine to try again (again...) or is there a new one for my phone?
Click to expand...
Click to collapse
Dowbload any october/september build without carrier locking.
AFAIK, there was this UK one of October. You can try that
Also there is an Ireland one without carrier locking
AND IF YOU ARE ROOTED AS OF NOW, BACKUP EFS BEFORE FLASHING.
Use a good rated efs backup app from the playstore.
"If someone helps, never forget to hit thanks ? "
Neo3000x said:
Hi MAX 404
Yea, they started when flashing new bootloader and modem.
I'll try that in the morning (again) - It's quite late here.
I'm on Philz at the moment.
So, the phone should be totally clean before flashing with Odin? I don't think I did that last time actually
What firmware should I flash? The same as last time?
Click to expand...
Click to collapse
Hi ,
you have two options , factory reset and clean to install a new rom , try them both
Also would not hurt to mounts and storage menu/ format data and /datamedia ( /sdcard) that is your internal SDcard so is really clean....but after that you need to have a custom rom in the externalSD or go to download mode and flash with odin ....
Same rom as before should be fine....or download it again just to make sure is ok
BAckup first!! efs folder also.
DeepankarS said:
Dowbload any october/september build without carrier locking.
AFAIK, there was this UK one of October. You can try that
Also there is an Ireland one without carrier locking
AND IF YOU ARE ROOTED AS OF NOW, BACKUP EFS BEFORE FLASHING.
Use a good rated efs backup app from the playstore.
"If someone helps, never forget to hit thanks ? "
Click to expand...
Click to collapse
The only one I see as "unbranded" is from Ireland, as you're saying.
Should I try flashing this?
http://www.sammobile.com/firmwares/download/38024/I9505XXUGNG8_I9505TSIGNG1_TSI.zip/
The only thing I'm worried about is this: CSC: I9505TSIGNG1, as it looks kinda branded to me.
MAX 404 said:
Hi ,
you have two options , factory reset and clean to install a new rom , try them both
Also would not hurt to mounts and storage menu/ format data and /datamedia ( /sdcard) that is your internal SDcard so is really clean....but after that you need to have a custom rom in the externalSD or go to download mode and flash with odin ....
Same rom as before should be fine....or download it again just to make sure is ok
BAckup first!! efs folder also.
Click to expand...
Click to collapse
I'll just format "everything" when it comes to it - And backup first ofc.
Neo3000x said:
The only one I see as "unbranded" is from Ireland, as you're saying.
Should I try flashing this?
http://www.sammobile.com/firmwares/download/38024/I9505XXUGNG8_I9505TSIGNG1_TSI.zip/
The only thing I'm worried about is this: CSC: I9505TSIGNG1, as it looks kinda branded to me.
I'll just format "everything" when it comes to it - And backup first ofc.
Click to expand...
Click to collapse
@MAX 404 meant do backup the EFS folder.
And you can select the area of firmware from here
http://www.sammobile.com/firmwares/database/
"If someone helps, never forget to hit thanks ? "
DeepankarS said:
@MAX 404 meant do backup the EFS folder.
And you can select the area of firmware from here
http://www.sammobile.com/firmwares/database/
"If someone helps, never forget to hit thanks ? "
Click to expand...
Click to collapse
Yea I know
I searched for Ireland, there's one from October, should this be fine?
This one: http://www.sammobile.com/firmwares/download/38024/I9505XXUGNG8_I9505TSIGNG1_TSI.zip/
I see that the one I flashed last time is for Nordic countries (where Denmark is) - But it is from February, so pretty old...
Neo3000x said:
Yea I know
I searched for Ireland, there's one from October, should this be fine?
This one: http://www.sammobile.com/firmwares/download/38024/I9505XXUGNG8_I9505TSIGNG1_TSI.zip/
I see that the one I flashed last time is for Nordic countries (where Denmark is) - But it is from February, so pretty old...
Click to expand...
Click to collapse
You can flash any
I am from India on a russian firmware with a turkish CSC
So it really doesnt matter till it isnt carrier locked.
"If someone helps, never forget to hit thanks ? "
Okay... I flashed I9505XXUGNG8_I9505TSIGNG1_TSI.zip
Currently on Stock Samsung 4.4.2, but it is running slow, without wifi, the vibration is all wrong (small, random bursts of vibration all the time).
Should I try flashing CM11, or just give up?
Neo3000x said:
Hi,
I've had som rough weeks with my GS4 I9505. Hopefully some of you can help me.
I'm running CM11 nightlies, which was doing pretty great, until 3 weeks ago, where the media sound disappeared.
Well actually, I found out that the media sound WAS playing, but it was SUPER low. I had to put the volume at max and lay my ear directly on the speaker to hear it just a bit.
I read that a couple of others had the same problem, or at least I thought so, but now I tend more to think that my problem is/was hardware related.
Anyway, I tried flashing a lot of different firmwares, to match the bootloader and so on.
I am currently on:
Bootloader: I9505XXUFNB9
Baseband: I9505XXUFNB9
PDA/CSC: BLANK
The latest stock Samsung firmware I flashed, was: I9505XXUFNB9_I9505NEEFNB2_NEE
I am from Denmark and my phone is unbranded.
When I did that, the phone got VERY slow and wifi didn't work. Then I flashed CM11 again and wifi worked.
But now I am totally unable to make calls, it just freezes up and finally makes the call, but the call-speaker, media-speaker and microphone doesn't work.
When I try playing video (and some games) the specific app freezes and crashes too.
If I at least could get back to where my call-speaker/microphone worked and I had super-low audio I'd be ever so happy, 'cause then I can go and get a new media-speaker.
I hope someone can help me, otherwise I'll have to trash this phone, which I've been pretty happy to use for a while now.
Any pointers will do!
Thank you in advance.
Click to expand...
Click to collapse
Unroot ur phone and send for service
Sent from my GT-I9505 using XDA Free mobile app
PR3DATOR Aaron said:
Unroot ur phone and send for service
Sent from my GT-I9505 using XDA Free mobile app
Click to expand...
Click to collapse
Probably not.. KNOX is broken and the phone had a... rough life
Now on CM11 nightly.. Smooth as always, but still without sound - But with wifi..
Neo3000x said:
Now on CM11 nightly.. Smooth as always, but still without sound - But with wifi..
Click to expand...
Click to collapse
Then your hardware is dead. You already had low sound.
Get a speaker replacement and google this
Galaxy s4 teardown ifixit.com amd follow the steps to fix your speaker. Hardly takes 10 minutes.
Edit : Wait sound as in no audio in all the speakers?
"If someone helps, never forget to hit thanks ? "

[Q] i9505 Almost Dead

Hi all
I bought a new samsung S4 i9505 ---without guaranty---
2 days ago the device started restarting and the sound goes dead and there can't be anything to make the device produce any sound neither from the front speaker nor from the main speaker nor even the headphones !!
I did a hard reset and voila -or i thought so- the device finally worked fine completely , until after about an hour when it started freaking out and not responding and the sound went dead again , restarting the device only sent it to a boot loop !
Finally today i installed a complete system using ODIN and it worked fine again for only an hour and then it went to the boot loop
I plugged the phone to the charger and powered it on and it worked smoothly but with no sound at all again :X
So can any guy help me sort this problem out please
Thanks in advance
you mean you bought a used samsung s4 with no warranty? and this is a wrong thread. it should be moved to q&a forum
No , it is new just without warranty
ryanperez said:
you mean you bought a used samsung s4 with no warranty? and this is a wrong thread. it should be moved to q&a forum
Click to expand...
Click to collapse
raoufn1984 said:
No , it is new just without warranty
Click to expand...
Click to collapse
Stores usually offer warranty.
So there's something odd at the middle.
Maybe you bought it from some dealer on the street..and those usually never sell you anything good.
Well the store did give me a warranty but only for software issues , and he said this must be a hardware issue.
So is this true ?
GDReaper said:
Stores usually offer warranty.
So there's something odd at the middle.
Maybe you bought it from some dealer on the street..and those usually never sell you anything good.
Click to expand...
Click to collapse
raoufn1984 said:
Well the store did give me a warranty but only for software issues , and he said this must be a hardware issue.
So is this true ?
Click to expand...
Click to collapse
When did you buy it actually buy it?
I am in turkey , and i bought it from a small mobile shop
Anyway , is there a way to fix it ?
GDReaper said:
When did you buy it actually buy it?
Click to expand...
Click to collapse
flash with odin using pit file
raoufn1984 said:
I am in turkey , and i bought it from a small mobile shop
Anyway , is there a way to fix it ?
Click to expand...
Click to collapse
I asked WHEN, not WHERE.
When is time related. Where is location related.
Also, warranties usually are all-rounders. Meaning they offer service to software and hardware related issues.
So why did they offer only software?
Anyway. If it is hardware related then there is nothing you can do, except to change the parts.
LOL
My bad , i read it like where , and was like what difference does it make where i got it , my mistake
anyway as i said it is not a big firm or anything like that is just a small shop only providing software warranties
and as i said in the first post i got it about a month ago
i will try flashing with pit file
thanks for the advice
GDReaper said:
I asked WHEN, not WHERE.
When is time related. Where is location related.
Also, warranties usually are all-rounders. Meaning they offer service to software and hardware related issues.
So why did they offer only software?
Anyway. If it is hardware related then there is nothing you can do, except to change the parts.
Click to expand...
Click to collapse
raoufn1984 said:
LOL
My bad , i read it like where , and was like what difference does it make where i got it , my mistake
anyway as i said it is not a big firm or anything like that is just a small shop only providing software warranties
and as i said in the first post i got it about a month ago
i will try flashing with pit file
thanks for the advice
Click to expand...
Click to collapse
Didn't see that info
Anyway. What I am trying to say is that maybe they knew about the phone having issues and that's why they offered only software warranty (A bit paranoic, I know)
once the phone boots up try dialing *#0*# and let us know how that goes. This MAY be a kernel issue. happens when they probably have given you an S4 with a different model number, with a different firmware flashed. (sometimes i9505 vs. i9515 due to different chips) What is the model number shown in the download mode? i9505? And Knox Status?
The service tests all OK except both speaker tests
The download mode shows i9505
i don't know what this Knox is
TheAwesomeBit said:
once the phone boots up try dialing *#0*# and let us know how that goes. This MAY be a kernel issue. happens when they probably have given you an S4 with a different model number, with a different firmware flashed. (sometimes i9505 vs. i9515 due to different chips) What is the model number shown in the download mode? i9505? And Knox Status?
Click to expand...
Click to collapse
raoufn1984 said:
The service tests all OK except both speaker tests
The download mode shows i9505
i don't know what this Knox is
Click to expand...
Click to collapse
So your bootloader doesnt say anything about knox? What version of android are you running?
KNOX cernerl lock : 0x0
KNOX warranty void: 0x1
i was on latest jellybean , tried flashing it with odin and the problem didn't go away
tried lollipop and it is just the same
when i turn the phone on it gives the booting sound hangs about a min or tow boots up , sometimes doesn't even complete booting, sometimes the sound stays functional for a few mins then stops sometimes it instantly after the boot stops
could it be some minor issue like battery malfunction maybe ?
or is it a big issue ?
i don't want to take it to samsung and pay the fix if i can fix it my self because i am not good at turkish and they speak so little english that i will not be able to make them understand the problem
TheAwesomeBit said:
So your bootloader doesnt say anything about knox? What version of android are you running?
Click to expand...
Click to collapse
raoufn1984 said:
KNOX cernerl lock : 0x0
KNOX warranty void: 0x1
i was on latest jellybean , tried flashing it with odin and the problem didn't go away
tried lollipop and it is just the same
when i turn the phone on it gives the booting sound hangs about a min or tow boots up , sometimes doesn't even complete booting, sometimes the sound stays functional for a few mins then stops sometimes it instantly after the boot stops
could it be some minor issue like battery malfunction maybe ?
or is it a big issue ?
i don't want to take it to samsung and pay the fix if i can fix it my self because i am not good at turkish and they speak so little english that i will not be able to make them understand the problem
Click to expand...
Click to collapse
did u try wiping and flashing a custom rom?
No , only using odin with original firmwares
TheAwesomeBit said:
did u try wiping and flashing a custom rom?
Click to expand...
Click to collapse
raoufn1984 said:
No , only using odin with original firmwares
Click to expand...
Click to collapse
try installing a custom rom. be sure to wipe and reset.
just tried a custom rom and had the same issue
TheAwesomeBit said:
try installing a custom rom. be sure to wipe and reset.
Click to expand...
Click to collapse
raoufn1984 said:
just tried a custom rom and had the same issue
Click to expand...
Click to collapse
oh, then i have no idea bro. visit a service centre, and dont explain them much, just ask them to check the speaker. make sure to go with a stock rom

N-910C Camera Failed - Even HW replacement doesnt solve!

Hi All,
Im posting this thread after review all others.
I have the phone for almost an year and everything was working fine.
Suddenly the Camera stopped working.
The problem is only in the rear camera. Front camera is working.
Wipe data / Factory reset from setting or Pwr+Home+Vol up doesnt help.
Also i even went to a phone shop and tried to replace the camera. After 3 different cameras the tech told me he dont know what to do and think need motherboard replacement. Another thing is the flash that i tought might stopped working but it is still functioning properly.
Need your wise help guys! Appriciate every comment or suggestion!
Thanks,
Eyal.
Have you tried reflashing the stock ROM back onto your device? There is a chance that the drivers for your main camera maybe corrupted or have been deleted. If that doesn't work then you are going to need a replacement motherboard.
DarkGuyver said:
Have you tried reflashing the stock ROM back onto your device? There is a chance that the drivers for your main camera maybe corrupted or have been deleted. If that doesn't work then you are going to need a replacement motherboard.
Click to expand...
Click to collapse
Thank you for taking time looking amd replying.Thats an intresting option. I didnt tried that.
However i also didnt found a root method for the N-910C. I would need to replace the kernel with a different one and i cannot find a suitable Kernel.
Let me explore this option and lets see.
If you have any direction on the rooting part it would be great.
Thanks,
Eyal.
Ummm, if you have no experience in rooting your device I would strongly recommend you avoid doing that as you can easily brick your device. I'd highly recommend you reflashing the stock ROM back onto your device to see if that will fix your problem. Otherwise you will need to replace the motherboard.
DarkGuyver said:
Ummm, if you have no experience in rooting your device I would strongly recommend you avoid doing that as you can easily brick your device. I'd highly recommend you reflashing the stock ROM back onto your device to see if that will fix your problem. Otherwise you will need to replace the motherboard.
Click to expand...
Click to collapse
Thanks man, ive rooted many devices i had in the past, the New ones dont need that as everything is quite good out of the box.
the problem is to find a kernel matching the 'C' version. all the rest is easy.
let me look into it.
djshubi said:
Hi All,
Im posting this thread after review all others.
I have the phone for almost an year and everything was working fine.
Suddenly the Camera stopped working.
The problem is only in the rear camera. Front camera is working.
Wipe data / Factory reset from setting or Pwr+Home+Vol up doesnt help.
Also i even went to a phone shop and tried to replace the camera. After 3 different cameras the tech told me he dont know what to do and think need motherboard replacement. Another thing is the flash that i tought might stopped working but it is still functioning properly.
Need your wise help guys! Appriciate every comment or suggestion!
Thanks,
Eyal.
Click to expand...
Click to collapse
Its a N-910C it still has warranty for a few months as each samsung phone comes with 24months. How could the Samsung Tech not replace or fix the camera under warranty?
Also why did they try 3 different types, you would have though after the first they would stop if they matched up the model number of the parts etc before even opening the phone.
djshubi said:
Thanks man, ive rooted many devices i had in the past, the New ones dont need that as everything is quite good out of the box.
the problem is to find a kernel matching the 'C' version. all the rest is easy.
let me look into it.
Click to expand...
Click to collapse
You would be better off just reflashing the stock ROM back onto your device rather than go hunting for the individual kernel. As the original firmware file probably has that within it.
A|ex said:
Its a N-910C it still has warranty for a few months as each samsung phone comes with 24months. How could the Samsung Tech not replace or fix the camera under warranty?
Also why did they try 3 different types, you would have though after the first they would stop if they matched up the model number of the parts etc before even opening the phone.
Click to expand...
Click to collapse
Thanks for your reply, im living in thailand and bought the phone in non samsung shop, so i have to go to this places where they almost know what they do , but frenkly they are pro's, for some reason it didnt work so they tried 3 cameerras , this is how it is here
DarkGuyver said:
You would be better off just reflashing the stock ROM back onto your device rather than go hunting for the individual kernel. As the original firmware file probably has that within it.
Click to expand...
Click to collapse
What do you mean?
Can i reflesh an unrooted phone?
in order to root i need to replace the Kernel as this is 5.1.1 (as far i understood have some lock mechanism from rooting)
if you know somehing else it would have alot.
Thanks,
Eyal.
djshubi said:
What do you mean?
Can i reflesh an unrooted phone?
in order to root i need to replace the Kernel as this is 5.1.1 (as far i understood have some lock mechanism from rooting)
if you know somehing else it would have alot.
Thanks,
Eyal.
Click to expand...
Click to collapse
From what I understand you should be able to reflash the stock Samsung ROM back onto your device. This will remove the root functions and restore your device back to when it left the factory.
DarkGuyver said:
From what I understand you should be able to reflash the stock Samsung ROM back onto your device. This will remove the root functions and restore your device back to when it left the factory.
Click to expand...
Click to collapse
Yes, but to re-flesh i need first to root the device. this is where i'm struggling.
djshubi said:
Yes, but to re-flesh i need first to root the device. this is where i'm struggling.
Click to expand...
Click to collapse
No, you shouldn't have to root your device in order to reflash the stock ROM back onto it. Just download the stock ROM from Sammobile and use Odin to flash it back onto your device. It's as simple as that. But you will loose the root features after you do this.
djshubi said:
Yes, but to re-flesh i need first to root the device. this is where i'm struggling.
Click to expand...
Click to collapse
Flash the latest stock ROM for your model with Odin. Root is NOT required for STOCK ROM.
djshubi said:
Yes, but to re-flesh i need first to root the device. this is where i'm struggling.
Click to expand...
Click to collapse
Got to sammobile.com, create an account, it's free. Download stock firmware for you device.
Google search flash firmware with ODIN, you'll get a many web pages with instructions and there's a youtube video also.
https://www.google.com/search?espv=....0..0.0....0...1c..64.serp..0.0.0.cyqn6CcxG_E
DarkGuyver said:
From what I understand you should be able to reflash the stock Samsung ROM back onto your device. This will remove the root functions and restore your device back to when it left the factory.
Click to expand...
Click to collapse
Hi Guys,
Thank you for your responses, i have tried with Odin and downloaded the correct firmware from Sammobile (by verifying *#1234#) and after Odin pass successfully the device was not able to boot from the new firmware. so it rebooted again and returned to the former status (with all the apps and everything i currently still have ) means in other words Odin failed or i did something wrong.
i will keep trying. and update you.
Thanks,
Eyal.
dicksteele said:
Got to sammobile.com, create an account, it's free. Download stock firmware for you device.
Google search flash firmware with ODIN, you'll get a many web pages with instructions and there's a youtube video also.
https://www.google.com/search?espv=....0..0.0....0...1c..64.serp..0.0.0.cyqn6CcxG_E
Click to expand...
Click to collapse
Thank you Sir, im trying, first shot failed now going back to square 1
will update you, thanks for taking the time and answer.
djshubi said:
Thank you Sir, im trying, first shot failed now going back to square 1
will update you, thanks for taking the time and answer.
Click to expand...
Click to collapse
Well, at least you didn't brick your device. Follow this video from Sammobile on how to flash your device back to stock
djshubi said:
Thank you Sir, im trying, first shot failed now going back to square 1
will update you, thanks for taking the time and answer.
Click to expand...
Click to collapse
What did it fail on? If it was sboot.bon that's the bootloader and you need to get the same version that was previously on your phone (Didn't read the post above. Try below, that will probably work).
---------- Post added at 11:29 AM ---------- Previous post was at 11:28 AM ----------
djshubi said:
Hi Guys,
Thank you for your responses, i have tried with Odin and downloaded the correct firmware from Sammobile (by verifying *#1234#) and after Odin pass successfully the device was not able to boot from the new firmware. so it rebooted again and returned to the former status (with all the apps and everything i currently still have ) means in other words Odin failed or i did something wrong.
i will keep trying. and update you.
Thanks,
Eyal.
Click to expand...
Click to collapse
After it boots up and fails, go into the stock recovery and do a factory reset. That should bring it up.
Guys, thank you all for your help, it is really not obvios!!
end of the day, i was able to reflesh my phone, this didnt help, camerra still failed to open. im now stuck again, i will try to find our an official samsung dealer who fix HW (dont think i can find one, but lets give it a shot...
if you have other ideas... then you off course welcome
Thanks,
Eyal.

Fingerprint Not Responding

I updated my SmG935a to the latest firmware (pl2) via Odin, and when my phone booted up, I got a message saying that my "fingerprint scanner is not responding try again later" I've tried everything. Hopefully someone knows what is happening I really want that feature back. PLEASE HELP!!!!!!
To elaborate more, I am fully stock and on a clean factory reset state. If I need to get my phone replaced, does anybody know if I would get a new or refurbished one? I really don't want to give up my new phone for some refurbished one because the software broke
RileyIssKing said:
To elaborate more, I am fully stock and on a clean factory reset state. If I need to get my phone replaced, does anybody know if I would get a new or refurbished one? I really don't want to give up my new phone for some refurbished one because the software broke
Click to expand...
Click to collapse
If you are fully stock, unrooted. Clean flash. And the problem still persists. You could try a custom rom. See if the problem is still there. If it is. Go back to stock unrooted and claim your warranty.
Sent from my SM-G935F using Tapatalk
Michel habets said:
If you are fully stock, unrooted. Clean flash. And the problem still persists. You could try a custom rom. See if the problem is still there. If it is. Go back to stock unrooted and claim your warranty.
Click to expand...
Click to collapse
Would my warranty replace my phone with a brand new one? What custom roms would you suggest? I know that there is very little development for the AT&T version and I would get cyanogen but I don't believe it's exists for my phone yet. Anything helps! THANKS!!!
RileyIssKing said:
Would my warranty replace my phone with a brand new one? What custom roms would you suggest? I know that there is very little development for the AT&T version and I would get cyanogen but I don't believe it's exists for my phone yet. Anything helps! THANKS!!!
Click to expand...
Click to collapse
Your bootloader is locked. So that would mean you can't get a custom rom. You could however go back to a previous version of stock firmware. Install that one. And see upon setup if the fingerprint my works when setting up the lock screen. If it doesn't respond it's probably a hardware fault.
Would you get a new or refurbished one. Don't know. Call Sammy and ask
Sent from my SM-G935F using Tapatalk
Michel habets said:
Your bootloader is locked. So that would mean you can't get a custom rom. You could however go back to a previous version of stock firmware. Install that one. And see upon setup if the fingerprint my works when setting up the lock screen. If it doesn't respond it's probably a hardware fault.
Would you get a new or refurbished one. Don't know. Call Sammy and ask
Click to expand...
Click to collapse
Thank you. I do not believe i can downgrade firmwares because the latest update updated the bootloader to rev4...
Michel habets said:
Your bootloader is locked. So that would mean you can't get a custom rom. You could however go back to a previous version of stock firmware. Install that one. And see upon setup if the fingerprint my works when setting up the lock screen. If it doesn't respond it's probably a hardware fault.
Would you get a new or refurbished one. Don't know. Call Sammy and ask
Click to expand...
Click to collapse
So I went to best buy where they had a Samsung center and the guy three ran a diagnostic and he got nothing wiring with the device and refused to let me have my phone replaced under a warranty. Should I try the AT&T store?
RileyIssKing said:
So I went to best buy where they had a Samsung center and the guy three ran a diagnostic and he got nothing wiring with the device and refused to let me have my phone replaced under a warranty. Should I try the AT&T store?
Click to expand...
Click to collapse
If Knox has not been tripped. So of it says 0x0 instead of 0x1. And you are in your warranty period. Then you should do a clean install. Totally clean. Just to be sure. Remove the SD card. And try again. If it still says failed. Then I should contact the retail store where you got it. If device says faulty finger print sensor I would get it fixed. u bought a expensive phone. It should work. An error is en error for a reason.
Sent from my SM-G935F using Tapatalk

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