Related
My homebutton will sometimes double click when I just click once, which makes the carkit menu come up. This will happen like once a day. Anyway to resolve this?
mine kept doing this, drove me mad!i just disabled the button altogether , job done lol
Is there a fix beside that?
Sent from my GT-I9100 using xda premium
get it replaced
Same problem here. And i cant get it replaced where i live :-(
Sent from my Galaxy SII
I had the same issue. Seems like the home button isnt the best built like the iPhone.
I had mine replaced by a whole new front panel (Included a new screen as well, which was good since I had 1 dead pixel)
Best bet is to get it replaced.
how's the new screen treating you? I need to get mine replaced because of blotches and lines, =(
---------- Post added at 07:06 PM ---------- Previous post was at 07:04 PM ----------
how's the new screen treating you? I need to get mine replaced because of blotches and lines, =(
dhruvmalik said:
I had the same issue. Seems like the home button isnt the best built like the iPhone.
I had mine replaced by a whole new front panel (Included a new screen as well, which was good since I had 1 dead pixel)
Best bet is to get it replaced.
Click to expand...
Click to collapse
I have a stain
ceycey84x said:
I have a stain
Click to expand...
Click to collapse
bit of aerial will sort that out mate
Yup I've had this issue since day one.
Sent from my GT-I9100 using xda premium
SAlmighty said:
how's the new screen treating you? I need to get mine replaced because of blotches and lines, =(
---------- Post added at 07:06 PM ---------- Previous post was at 07:04 PM ----------
how's the new screen treating you? I need to get mine replaced because of blotches and lines, =(
Click to expand...
Click to collapse
The new screen is working just fine (knock on wood). Although its not as bright as my original screen at the same brightness level setting. But thats a very small marginal difference.
My home button is still doing this. Should I return my phone to get it replaced?..
Just figured out that I still had the plastic on the home button never knew it was there before because it is really hard to see. I but I peeled it off and my home button is a lot better now. I suggest anyone else having problems and doesn't realize it is there to peel it off.
Sent from my Galaxy SII
Mine does this every once in a while, not enough for it to be a real problem though. The thing that's more annoying is when my back button double backs. I have to be real careful with it.
it really annoys me that you can't disable this 'feature'. Forced me to root to get rid of it.
Hey everyone, I just got my N7 in the mail and I was thrilled to finally play around with it as I'm sure we all were. However I've noticed the quality of the external speaker is really really bad.
First off I have to turn the volume almost halfway up before I can even hear anything, and in a quiet room too. As I turn the volume up I can hear a lot of static and just crackling noises, I'm pretty sure I received a bad unit :/
Even attempting to listen to the transformers movie I can hardly make out a line of dialog, music sounds terrible as well.
I've been looking around and I haven't seen anyone else mentioning this sort of thing, does anyone else have this issue? I managed to find one video on YouTube comparing the speaker of the N7 with other devices and it sounds noticeably better than mine.
*UPDATE*
I've just received an email back from the play store complete with custom checkout link to order my new N7 at no charge. Provided of course the defective unit is returned within 21 days, or I'm charged for the new one. they've provided the necessary shopping label to print out and use for the return as well. So here's hoping the new one will be in perfect working order.
Sent from my Galaxy Nexus using xda premium
Prolly a defective unit man. Get it replaced!
Sent from my Galaxy Nexus using xda premium
Okaay said:
Prolly a defective unit man. Get it replaced!
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
That's what I was afraid of, doesn't seem like anyone else has issues with it. Hopefully it doesn't become some huge hassle to replace. Especially if they're still filling pre-orders who knows how long it'll take to get back.
Sent from my Galaxy Nexus using xda premium
Koshuu said:
Hey everyone, I just got my N7 in the mail and I was thrilled to finally play around with it as I'm sure we all were. However I've noticed the quality of the external speaker is really really bad.
First off I have to turn the volume almost halfway up before I can even hear anything, and in a quiet room too. As I turn the volume up I can hear a lot of static and just crackling noises, I'm pretty sure I received a bad unit :/
Even attempting to listen to the transformers movie I can hardly make out a line of dialog, music sounds terrible as well.
I've been looking around and I haven't seen anyone else mentioning this sort of thing, does anyone else have this issue? I managed to find one video on YouTube comparing the speaker of the N7 with other devices and it sounds noticeably better than mine.
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
I got the same problem here. Probably will try to get a replace. Really disappointing.
ruijin said:
I got the same problem here. Probably will try to get a replace. Really disappointing.
Click to expand...
Click to collapse
I just got off the phone with Google play, they've had reports of this already and no questions asked they're sending out a replacement within 24hrs. At least that's what they told me, no fuss, and no muss. Speakers f'd up, ok we'll send a new one out. It was that easy.
So while yes it's disappointing it isn't that bad because you'll get to keep the defective unit to toy with until your replacement arrives. So no Nexus withdrawal for the time being. The only issue is waiting on the phone long enough to get through. Make it past that and you're golden.
Sent from my Galaxy Nexus using xda premium
N7 Defective Speaker
Koshuu said:
Hey everyone, I just got my N7 in the mail and I was thrilled to finally play around with it as I'm sure we all were. However I've noticed the quality of the external speaker is really really bad.
First off I have to turn the volume almost halfway up before I can even hear anything, and in a quiet room too. As I turn the volume up I can hear a lot of static and just crackling noises, I'm pretty sure I received a bad unit :/
Even attempting to listen to the transformers movie I can hardly make out a line of dialog, music sounds terrible as well.
I've been looking around and I haven't seen anyone else mentioning this sort of thing, does anyone else have this issue? I managed to find one video on YouTube comparing the speaker of the N7 with other devices and it sounds noticeably better than mine.
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
Even I have the same problem. Got N7 yesterday and the speaker has a huge vibrating noise when it plays any video or song.
Can someone tell me what should I do? Do i have to get it replaced???
apurvaappu said:
Even I have the same problem. Got N7 yesterday and the speaker has a huge vibrating noise when it plays any video or song.
Can someone tell me what should I do? Do i have to get it replaced???
Click to expand...
Click to collapse
Yes. Just call Google.
Koshuu said:
I just got off the phone with Google play, they've had reports of this already and no questions asked they're sending out a replacement within 24hrs. At least that's what they told me, no fuss, and no muss. Speakers f'd up, ok we'll send a new one out. It was that easy.
So while yes it's disappointing it isn't that bad because you'll get to keep the defective unit to toy with until your replacement arrives. So no Nexus withdrawal for the time being. The only issue is waiting on the phone long enough to get through. Make it past that and you're golden.
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
No body picks the call.. Can you tell me what option did you press is it option 1 or 2 ??
Or how long did they take to answer your call ??? I am just tired of being on hold....
---------- Post added at 04:40 PM ---------- Previous post was at 04:34 PM ----------
Montaberne said:
Yes. Just call Google.
Click to expand...
Click to collapse
Thanks... But no one seems to answer call in the play store for devices
Koshuu said:
Hey everyone, I just got my N7 in the mail and I was thrilled to finally play around with it as I'm sure we all were. However I've noticed the quality of the external speaker is really really bad.
First off I have to turn the volume almost halfway up before I can even hear anything, and in a quiet room too. As I turn the volume up I can hear a lot of static and just crackling noises, I'm pretty sure I received a bad unit :/
Even attempting to listen to the transformers movie I can hardly make out a line of dialog, music sounds terrible as well.
I've been looking around and I haven't seen anyone else mentioning this sort of thing, does anyone else have this issue? I managed to find one video on YouTube comparing the speaker of the N7 with other devices and it sounds noticeably better than mine.
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
I have the same exact problem with the speaker on my nexus 7. I called Google yesterday and told them about my problem. The guy had me do a factory reset, which obviously was not gonna solve the problem. He then told me that I would be emailed by a specialist within the next 48 hours about what to do next. I have not gotten an email yet. I really wish they would just send me a new one. I feel like it may be weeks before I have a new one.
Same issue here
I tried calling earlier today and ran out of time and had to hang up before i got through. called again a few minutes ago and i was only on hold for about a minute. The guy i spoke with said he had to escalate it as a DOA and i should hear back in the next couple of days via email.
Seems like they are actively working to fix their service issue. i got an email confirming that it was being escalated and the email states that if something else occurs to me i can just reply back to that email and it was be filed away to the specialist dealing with me. that is pretty nice.
now i just wait and just use it with headphones or a BT speaker.
I too have this, was working day one, then the next in the middle of the afternoon it went bad and crackly. Damn.
apurvaappu said:
No body picks the call.. Can you tell me what option did you press is it option 1 or 2 ??
Or how long did they take to answer your call ??? I am just tired of being on hold....
---------- Post added at 04:40 PM ---------- Previous post was at 04:34 PM ----------
Thanks... But no one seems to answer call in the play store for devices
Click to expand...
Click to collapse
It took me almost an hour to get through, I actually just plugged in some headphones and went about my day at work while on hold. Just keep at and they'll pick up eventually.
As of now I haven't heard anything else back as far as a new device making its way out to me. I did receive the same email though about my call being forwarded to a specialist to handle everything.
Sent from my Galaxy Nexus using xda premium
Crackling, Distortions at higher than 1/2 volume
Mine gets distorted and crackly above 1/2 volume. It's especially noticeable when listening classical music at FULL volume.
Can you guys test this out and see if this is a problem for you? Or is it just crappy speakers that everyone has?
fatogre said:
Mine gets distorted and crackly above 1/2 volume. It's especially noticeable when listening classical music at FULL volume.
Can you guys test this out and see if this is a problem for you? Or is it just crappy speakers that everyone has?
Click to expand...
Click to collapse
Mine came fine and worked perfect at full volume. Then the next day it all of a sudden started to act up and sound weird when you get above 75%. I am going to RMA, I'm waiting for the email from the tech.
Replaced device has Crackling speaker!
It maybe just my bad luck but I just got my replacement device today (first one had dead pixels), and right when i turned it on i could faintly hear a crackling in the speakers. Am I able to get a second replacement device? I really don't want to go through the hour long calling waits again lol.
So I have read here and elsewhere that some of the common complaints about the MXPE are battery doesn't last long, yellow tint on the screen, 808 running hot, laggy screen response, jerky scrolling, etc.. Not saying these are really issues, just saying these are some of the things I've read about here or elsewhere.
I'm curious if these things appear to be equally common across MotoMaker, Amazon, and BestBuy sourced phones or if, for example, Motomaker phones are more prone to these issues.
In other words, are the chances of getting an MXPE 'with issues' any different with one that was pulled off the line for MotoMaker customization than with one that came from a large batch of the same configuration intended for Amazon or BestBuy?
Thoughts?
Thanks!
From the experiences I've read it seems like early motomaker editions were more likely to have a faulty speaker. That's about it.
you have to remember that most people come to the forums to complain rather than to praise.
My MXPE is perfect!
MotoMaker phone here. None of the above mentioned problems, and the only annoyances I have aren't really worth crying over.
1. If Moto Display isn't active, when pressing the lock button to wake the phone, sometimes there's this blue-ish glitch thing going on near the bottom of the screen for a fraction of a second.
2. The motor that controls the vibrating feels lose? I don't even know if that's an actual problem or not, just not used to it compared to other phones. Vibration feels different.
Amazon 32gb here. My only issue is slight light bleed in one spot and the occasional studder when scrolling from Google now back to a home screen. My battery is a tank (really good life), the phone runs cool, screen color is great.
^I can echo all aspects from above. When it's a dark room how much light bleed is reasonable? It comes from the lower left side.
I don't care much for customizization from Moto.
Picked up the 16GB from BB today, and pretty happy with it so far.
Got a total of 4 phones from Amazon, 3 of them had yellow tint screen..
Phones are black 16gb x2 and black 32gb x2
Sent from my SM-T800 using XDA Free mobile app
Got mine from Moto Maker with a really crappy display panel. Had a light white spot in the upper right quadrant and about three areas where light bleed was visible. I think you will find this across the board. It doesn't do Motorola any good to assemble custom devices for people that are faulty. You would think they would have better quality control, but they are Chinese owned now, and that usually means bad things to come. I am getting a replacement but I will be interested to see how much better it will be. If it is much better then time will tell how well it holds up and lasts. If it turns out that it doesn't hold up very well then it will be the last device I buy from Motorola. It's too bad because they used to be very rock solid. The Droid Razr that I have that is 4+ years old has less light bleed than this new Moto X Pure. My Galaxy S4 has none whatsoever, of course it's AMOLED. We will see how the next device turns out. If it sucks too, I will report back.
Have the same light white spot on the right upper corner also i got it from BesBuy 16gb Black
---------- Post added at 09:02 PM ---------- Previous post was at 09:00 PM ----------
There was no light white spot when i first got it , it become apparent after the 14 days past. So i couldn't even go and exchange. So im gonna try to call Motorola see what they can do.
samomamo said:
Have the same light white spot on the right upper corner also i got it from BesBuy 16gb Black
---------- Post added at 09:02 PM ---------- Previous post was at 09:00 PM ----------
There was no light white spot when i first got it , it become apparent after the 14 days past. So i couldn't even go and exchange. So im gonna try to call Motorola see what they can do.
Click to expand...
Click to collapse
Wow that doesn't bode well. My worry is that I want to unlock the boot loader and root. I can just see Motorola trying to say that the unlock has caused the issue and refuse my claim. I know unlocking voids your warranty but I have heard from a few that Motorola will still accept the claim if it is a physical failure not related to software. I just don't trust it. If they burn me then I will never buy Moto again. I just hope I get a solid replacement device with no white spots and minimal light bleed. I would like a perfect display but at this price, it might not be possible. it seems some are lucky enough to receive one free of light bleed, but I think many more have moderate to serious light bleed. To me that is poor quality control on the part of Motorola(Lenovo). Should have my replacement buy Thursday and I will report back on it's quality.
Its doesn't show good in the camera but in real life its bothering.
Here one more maybe it shows better, the first one i had from best buy had a black dust stuck in between the screen and the gorilla glass right in the middle of the screen like a black dust not dead pixel.
To me that looks like the lcd is being pinched is it in a case?
No its not in the case, I think its being pinched also maybe there is a screw right on that spot, but i dont wanna open the back to see.
---------- Post added at 05:39 AM ---------- Previous post was at 05:34 AM ----------
I had a oneplus one also with the same exact problem but that was in the bottom left of the street, they beeing made by cheap manufacturing in china i think. So dont know we get what we pay for .
samomamo said:
No its not in the case, I think its being pinched also maybe there is a screw right on that spot, but i dont wanna open the back to see.
---------- Post added at 05:39 AM ---------- Previous post was at 05:34 AM ----------
I had a oneplus one also with the same exact problem but that was in the bottom left of the street, they beeing made by cheap manufacturing in china i think. So dont know we get what we pay for .
Click to expand...
Click to collapse
Not sure if you want to deal with Motorola and RMA but you might be able to get another phone...I had the same problem but mine was easily solvable. It was the case causing it, and that's getting replaced.
I would suggest asking for someone higher when on the phone and also try the Motorola forum and see if you can get some help there
Amazon 32 Gb here, aside from somewhat of a rattly volume toggle, no problems so far.
samomamo said:
No its not in the case, I think its being pinched also maybe there is a screw right on that spot, but i dont wanna open the back to see.
---------- Post added at 05:39 AM ---------- Previous post was at 05:34 AM ----------
I had a oneplus one also with the same exact problem but that was in the bottom left of the street, they beeing made by cheap manufacturing in china i think. So dont know we get what we pay for .
Click to expand...
Click to collapse
RemnantKing2 said:
Not sure if you want to deal with Motorola and RMA but you might be able to get another phone...I had the same problem but mine was easily solvable. It was the case causing it, and that's getting replaced.
Click to expand...
Click to collapse
Mine was exactly the same so I think whatever is in that spot is pressing against the screen. I immediately contacted Motorola and initiated an RMA which worked perfectly. They sent me the RMA within one hour and I received a code to build a new phone about 45 minutes after that. I ordered the new one the same day I RMA'd the faulty one. Calling Moto is a PITA, they are Indian and some have heavy accents which makes it hard to understand them. Their headsets absolutely suck, they sound way too loud and their voice just sounds like a bunch of noise. I have resorted to using the chat instead and that pisses me off less. In any case I can't complain about the RMA process, it has gone well so far. My new phone should be here Wednesday. We will see how that one looks. Hopefully something in their manufacturing hasn't gone wrong causing these phones to have that spot. There was a few others on Reddit reporting the same problem and it's always the upper right quadrant.
I think its gonna be the same, they all are the same way manufacturing, i was at best buy today and i saw the display model had the same thing on the same side upper right white spot. Im guessing maybe the wanted to put the nitrification light there lol?
Today I noticed that when I charged my phone and it's lying with screen facing down it vibrates when I touch and move my finger on its back.
To reproduce this vibration- - -
While Charging your phone ,
put it on flat surface with it's screen facing down. Now touch and move your finger without breaking contact with the specified area.
Happened with OP3 too, that's to be expected when you have a metal case and no grounding - the charger has 2 prongs. The solution would be to ground the charger, but no phone manufacturer does that - it would make the charger bigger for no good reason - a few electrons on the phone surface during charging isn't a big deal.
This also happens with many ultrabooks, like the Asus Zenbook to give an example.
That happens with any notebook that has metallic case and power brick without grounding.
I didn't know that. And asked for replacement and pickup is scheduled for tommorow.
Does anyone know if all OnePlus 5 that have jelly effect,
have same kind of jelly effect or in some units it is stronger than other.
Giving the source of the effect (some extra calculations when rendering the image and refresh the screen) the effect should be present on each and every unit.
This is not really a defect, but more like a design consequence and each smartphone display has it to some extent (some display types/technologies might hide it better than others).
Ankit Kabeer said:
Today I noticed that when I charged my phone and it's lying with screen facing down it vibrates when I touch and move my finger on its back.
To reproduce this vibration- - -
While Charging your phone ,
put it on flat surface with it's screen facing down. Now touch and move your finger without breaking contact with the specified area.
Click to expand...
Click to collapse
Wow. Just tried it. Works on my phone on the whole back, not only in the specified areas. :laugh:
tobby88 said:
Wow. Just tried it. Works on my phone on the whole back, not only in the specified areas. :laugh:
Click to expand...
Click to collapse
OnePlus 5 is shaping up to be quite a phone where no one knows what kind of *feature* they'll get.
Wait, what? This is a bug? not a feature?
I thought it was a really nice feature, haha, I love it and was looking up how to make it do it more consistently.
It feels so nice. My friend was impressed when she noticed it
Ankit Kabeer said:
I didn't know that. And asked for replacement and pickup is scheduled for tommorow.
Click to expand...
Click to collapse
Is replaced model work fine now? can you see same thing again.
---------- Post added at 10:58 AM ---------- Previous post was at 10:39 AM ----------
Ankit Kabeer said:
Today I noticed that when I charged my phone and it's lying with screen facing down it vibrates when I touch and move my finger on its back.
To reproduce this vibration- - -
While Charging your phone ,
put it on flat surface with it's screen facing down. Now touch and move your finger without breaking contact with the specified area.
Click to expand...
Click to collapse
Is it serious? Did you replace ?
parimal.yeole1 said:
Is replaced model work fine now? can you see same thing again.
---------- Post added at 10:58 AM ---------- Previous post was at 10:39 AM ----------
Is it serious? Did you replace ?
Click to expand...
Click to collapse
Yes I got my replacement device and I don't know if vibration is there or not because there's a dbrand skin on my device right now.
Ankit Kabeer said:
Yes I got my replacement device and I don't know if vibration is there or not because there's a dbrand skin on my device right now.
Click to expand...
Click to collapse
Okey thank
Okay so, my axon recently had display issues and I concluded that the display ribbon was loose because with a bit of pressure it would work just fine.
I disassembled the device, secured the ribbon and voila it was good again.
BUT.
I f***d up my digitizer somehow and the display is way less responsive now, plus the recents and back buttons don't work.
I'll hit the bed now because I'm very tired, any tips or instructions would be incredibly helpful.
Thanks everyone.
Hope I can revive my device somehow as I can't afford to buy anything right now.
nfsmw_gr said:
Okay so, my axon recently had display issues and I concluded that the display ribbon was loose because with a bit of pressure it would work just fine.
I disassembled the device, secured the ribbon and voila it was good again.
BUT.
I f***d up my digitizer somehow and the display is way less responsive now, plus the recents and back buttons don't work.
I'll hit the bed now because I'm very tired, any tips or instructions would be incredibly helpful.
Thanks everyone.
Hope I can revive my device somehow as I can't afford to buy anything right now.
Click to expand...
Click to collapse
Check every wire/connection. You might have knocked something else loose.
Also has it been two years since you bought the device? It might still be under warranty.
SY Corgi said:
Check every wire/connection. You might have knocked something else loose.
Also has it been two years since you bought the device? It might still be under warranty.
Click to expand...
Click to collapse
I did just that but no avail.
Also yeah it should be under warranty but the service is really far away that's why I tried doing it myself.
If I send it anyway wouldn't they put it off warranty since I opened it myself?
They can tell, I mean I could tell myself.
Have you tried restarting your phone?
Can you access your phone? Apps etc? Try reversing the nav buttons in settings.
You could try the test mode too?
Enter test mode using phone key pad
*983*0#
I'm guessing you used a heat source for the teardown? Possibility there was too much heat?
I hope you get it sorted.
I did a teardown on a Samsung device and the charge port was never the same after.
Syberclone said:
Have you tried restarting your phone?
Can you access your phone? Apps etc? Try reversing the nav buttons in settings.
You could try the test mode too?
Enter test mode using phone key pad
*983*0#
I'm guessing you used a heat source for the teardown? Possibility there was too much heat?
I hope you get it sorted.
I did a teardown on a Samsung device and the charge port was never the same after.
Click to expand...
Click to collapse
Thanks for your input.
I can use the device normally, boot, use apps.
The problem lies with the display.
Touch is less responsive than before, and the multi task and back buttons do not function at all.
Home button works though.
I can not access the test app because I'm running LOS.
Yeah I used a hair drier to remove the speaker grills, this must be the cause right?
Any idea how can I fix this?
Reapply heat and pray?
nfsmw_gr said:
okay so, my axon recently had display issues and i concluded that the display ribbon was loose because with a bit of pressure it would work just fine.
I disassembled the device, secured the ribbon and voila it was good again.
But.
I f***d up my digitizer somehow and the display is way less responsive now, plus the recents and back buttons don't work.
I'll hit the bed now because i'm very tired, any tips or instructions would be incredibly helpful.
Thanks everyone.
hope i can revive my device somehow as i can't afford to buy anything right now.
Click to expand...
Click to collapse
you have a 2 year warranty on everything for $79 after the 1st year. They just replaced my axon 7 twice - free the 2nd time. And i now have lighted lower buttons.
Aerialaerins said:
you have a 2 year warranty on everything for $79 after the 1st year. They just replaced my axon 7 twice - free the 2nd time. And i now have lighted lower buttons.
Click to expand...
Click to collapse
I'll try to contact the service then.
No way around it I guess.
Aerialaerins said:
you have a 2 year warranty on everything for $79 after the 1st year. They just replaced my axon 7 twice - free the 2nd time. And i now have lighted lower buttons.
Click to expand...
Click to collapse
Oops... you took it apart. Warranty no good. HOWEVER - one of the first issues I had with my Axon... I dropped it face down on cement. Half the screen was dark. Right down the middle. I could shake and smack it to work. I was about to send it in and found some "pixel" repair/testing app, here, I think. Ran it once - BOOM... fixed. I think there might also be one on ZTE. I'll also see if I have a code to run the test. ZTE sent me several sheets of codes to do I DUNNO?
---------- Post added at 10:51 PM ---------- Previous post was at 10:32 PM ----------
nfsmw_gr said:
I'll try to contact the service then.
No way around it I guess.
Click to expand...
Click to collapse
I have good contact info in Grapevine Texas where you need to contact.
Please click the below link.
http://61.132.54.13:8080/AnswerInFo2015Q3.htm
Please note, in addition to completing the survey. If you are having any issues with your device that require immediate attention, please contact our Customer Service
department at 877-817-1759.
Thank you for your time and feedback.
Aerialaerins said:
Oops... you took it apart. Warranty no good. HOWEVER - one of the first issues I had with my Axon... I dropped it face down on cement. Half the screen was dark. Right down the middle. I could shake and smack it to work. I was about to send it in and found some "pixel" repair/testing app, here, I think. Ran it once - BOOM... fixed. I think there might also be one on ZTE. I'll also see if I have a code to run the test. ZTE sent me several sheets of codes to do I DUNNO?
---------- Post added at 10:51 PM ---------- Previous post was at 10:32 PM ----------
I have good contact info in Grapevine Texas where you need to contact.
Please click the below link.
http://61.132.54.13:8080/AnswerInFo2015Q3.htm
Please note, in addition to completing the survey. If you are having any issues with your device that require immediate attention, please contact our Customer Service
department at 877-817-1759.
Thank you for your time and feedback.
Click to expand...
Click to collapse
Gonna search around for the app you mentioned but I strongly think this is a hardware issue.
I'm located in Greece and I know the official site service partner is in Athens so I don't think I'll need to send it to Texas.
Thanks for everything so far though.
Gonna do the survey right now.