Can't Transfer Music/Files onto Nexus 4 After 5.0 Update - Nexus 4 Q&A, Help & Troubleshooting

I manually updated my wife's Nexus 4 to 5.0.
We've never rooted her phone, and up until the update had never unlocked her bootloader.
Everything is all set up perfectly, except, we can't transfer music to her phone.
She first tried on her Mac, didn't work. I just tried it on my Windows PC and once again no luck.
Both computer have recognized the Nexus 4, both can look at the files stored on the phone., but actually transferring info to the phone is being met with errors.
I have switched on and off usb debugging. I have accepted both computers as trusted ones for usb debugging. I have switched mtp mode on and off.
I am not sure what else there is to try, is anyone else having this issue?
EDIT:
I rebooted the phone, plugged it in again....and it worked....This wasn't the first time I have rebooted....
Sometimes I just don't know

Related

N4 not showing up at all on PC

I'm not sure when this problem first appeared. For whatever reason, my phone doesn't show up at all when connected to either of my two PCs. It must have when I first rooted the phone (to load ChainSU) but I'm not sure if the problem is recent or occurred immediately thereafter.
USB debugging is disabled. When I plug my phone into a computer, it attempts to install the MTP Driver and fails. When I uninstall my device, it disappears and I'm unable to manually install the driver's I've downloaded from other threads. When I load into the Bootloader, my device is recognized by Fastboot.
I'm hesitant to factory reset as this will leave me unable to root if the problem persists, which is important to me as I can get rid of the yellow tint on this screen.
Any thoughts?
Edit: $10 via Paypal for anyone who successfully helps me to a solution!
Are you definitely sure usb debugging is disabled? The phone should install as a portable device on your pc. Also ensure to enter your password onto your phone when connected otherwise the phone will not show up its contents.
Make sure for windows media player to be updated to the latest, for the windows mtp driver.
duraeas said:
I'm not sure when this problem first appeared. For whatever reason, my phone doesn't show up at all when connected to either of my two PCs. It must have when I first rooted the phone (to load ChainSU) but I'm not sure if the problem is recent or occurred immediately thereafter.
USB debugging is disabled. When I plug my phone into a computer, it attempts to install the MTP Driver and fails. When I uninstall my device, it disappears and I'm unable to manually install the driver's I've downloaded from other threads. When I load into the Bootloader, my device is recognized by Fastboot.
I'm hesitant to factory reset as this will leave me unable to root if the problem persists, which is important to me as I can get rid of the yellow tint on this screen.
Any thoughts?
Edit: $10 via Paypal for anyone who successfully helps me to a solution!
Click to expand...
Click to collapse
There are a few things you can try. Have you tried uninstalling the drivers completely then reinstalling from the toolkit? In the past, I've had issues where the phone wouldn't be accessible in some way on one computer but would be fine on another, so maybe try a different computer to try to narrow down the problem as to whether it's an issue with the phone or the computer? Also, this may sound a bit ridiculous, but simply switching USB cables and / or ports has fixed detection issues for me in the past as well--something to consider.
Sent via Morse code from my Nexus 4
Remove any existing drivers (while phone is connected), do the same for other android devices if you have any, then reboot and install Universal Naked Drivers. Have always had success with this driver pack.
Rizy7 said:
Are you definitely sure usb debugging is disabled? The phone should install as a portable device on your pc. Also ensure to enter your password onto your phone when connected otherwise the phone will not show up its contents.
Click to expand...
Click to collapse
100% sure on both counts.
I have this same issue with my rooted nexus 4, I've tried 3 different computers and several cables and it never connects to the PC and only charges the phone. It doesn't even give me option to choose media files.
I've had this issue before, my Nexus/Computer was acting in complete stupidity. When connecting the phone to your computer you will see a notification saying "Connected as a media device" on your phone, just touch it, and change it to "Camera (PTP)". It might access the camera for you, but It actually accessed the storage for me.
YeledKaki said:
I've had this issue before, my Nexus/Computer was acting in complete stupidity. When connecting the phone to your computer you will see a notification saying "Connected as a media device" on your phone, just touch it, and change it to "Camera (PTP)". It might access the camera for you, but It actually accessed the storage for me.
Click to expand...
Click to collapse
Thats not the problem, it doesn't give any option. It doesn't show up on the computer at all and only charges. It's the same for every computer.
yuriorkis said:
I have this same issue with my rooted nexus 4, I've tried 3 different computers and several cables and it never connects to the PC and only charges the phone. It doesn't even give me option to choose media files.
Click to expand...
Click to collapse
I'm thinking we've screwed something up with the phone's side of the MTP protocol - mine is totally independent of the cord/computer used. All the correct drivers installed.
Have you tried Factory Resetting? I'm really hoping this is a workable option.
If you have a recovery back up the current Rom and flash stock and see if it's working
Sent from my KFTT using xda premium
if the phone is locked with a pin/password/pattern unlock it.
I had same problem on my pc yesterday. Even if the drivers installer showed up that installation was successful, somehow for a mtp mode system was using some other Microsoft driver. Correct one was only used in ptp mode. So when I connected n4 in mtp mode storage wasn't available, when I switched to ptp mode everything was fine. Turn on your usb debug, switch on mtp and connect. Go to device manager in system, find your nexus there and rmb on it and manually reinstall driver. After this my n4 is visible in system in mtp mode again.
Sent from my Nexus 7 using Tapatalk HD
my screen is cracked and phone is useless now (replacement coming tomorrow) can i connect it and wipe it back to factory before i have to send it out?
K0v4L said:
I had same problem on my pc yesterday. Even if the drivers installer showed up that installation was successful, somehow for a mtp mode system was using some other Microsoft driver. Correct one was only used in ptp mode. So when I connected n4 in mtp mode storage wasn't available, when I switched to ptp mode everything was fine. Turn on your usb debug, switch on mtp and connect. Go to device manager in system, find your nexus there and rmb on it and manually reinstall driver. After this my n4 is visible in system in mtp mode again.
Sent from my Nexus 7 using Tapatalk HD
Click to expand...
Click to collapse
The problem is that even if I switch between MTP and PTP it still does nothing, I have tried multiple cables, computers and have reflashed the ROM and wiped the device but it still does not connect with the PC. This is frustrating.
yuriorkis said:
The problem is that even if I switch between MTP and PTP it still does nothing, I have tried multiple cables, computers and have reflashed the ROM and wiped the device but it still does not connect with the PC. This is frustrating.
Click to expand...
Click to collapse
Is yours able to connect during Bootloader/Recovery? Fastboot/ADB have no trouble recognizing my device.
It's really odd that if these things work, meaning your USB connection is fine, replacing the all of software fixed nothing... unless MTP occurs at a much lower level of the OS (maybe kernel is corrupted?)
I've got a similar problem that others have posted - PCs not detecting my N4. I got it last Friday (2/1) from Google and after the registering process and updating to 4.2.1, I connected it to my Win7 laptop and it showed on the PC as a drive. But since I couldn't copy/paste Office docs to that drive and had to do that through Dropbox, I didn't bother trying to reconnect until Monday, at which time the PC didn't detect it. Neither will one other Win7 nor two XP (both with WMP10) PCs. Have tried multiple cables, all of which work with other Android devices (pre 3.0). I've seen several suggestions on this and other threads, but one major issue I'm having is that some of the fixes require enabling USB Debugging. For the life of me I can't find that option in the N4's Settings. Unlike my other phones, there is no Applications subcategory under Settings on my N4 (4.2.1, Build JOP40D). Can anyone help me find that option? TIA.
Edit - Found answer. Click on Build in About Phone setting 7 times. That activated Developer options. Now to try the fixes which require USB Debugging mode turned on.

[Q] Can't Connect to Computer

Got my Nexus 10 today, unlocked, rooted, flashed PA without a hitch.
However, now I can't connect my Nexus as a media device to my computer (I want to copy my backups to it) and it worked perfectly fine before rooting my device.
On my Nexus it shows it;s connect, MTP is selected and everything, but it no longer pops up on my computer.
Any fix, theories.. anything for this?

[Q] Nexus4 wont show up connected to a computer.

When I plug in my nexus4 to a computer it wont show up...most of the time.
I've used 3 different cables.
4 different computers, running, linux mint, win7 and XP.
I installed clocwork mod recovery today and then it showed up as a new device on a XP copmuter but then it would never show up again.
I'm rooted, running carbon ROM, usually with TWRP recovery but switched today.
I've tried it in MTP and PTP modes, debugging on and off.
it charges just fine from a PC.
any ideas are appreciated.
setherd said:
When I plug in my nexus4 to a computer it wont show up...most of the time.
I've used 3 different cables.
4 different computers, running, linux mint, win7 and XP.
I installed clocwork mod recovery today and then it showed up as a new device on a XP copmuter but then it would never show up again.
I'm rooted, running carbon ROM, usually with TWRP recovery but switched today.
I've tried it in MTP and PTP modes, debugging on and off.
it charges just fine from a PC.
any ideas are appreciated.
Click to expand...
Click to collapse
Have you installed the drivers properly?
Pipusz said:
Have you installed the drivers properly?
Click to expand...
Click to collapse
For some of the computers. Today I'm at work and I don't have the drivers installed. I keep my phone plugged in to charge. In the past the PC, running windows XP, always pops up the new device found notification. It won't even do that except for the 1 time mentioned earlier.
it it possible for the recovery image to affect things?
Mine won't show up in my PC (windows 8) If USB debugging is off. I'm fairy certain this behavior started at some point during the rooting process because I had a hell of a time getting the files to the phone.
setherd said:
When I plug in my nexus4 to a computer it wont show up...most of the time.
I've used 3 different cables.
4 different computers, running, linux mint, win7 and XP.
I installed clocwork mod recovery today and then it showed up as a new device on a XP copmuter but then it would never show up again.
I'm rooted, running carbon ROM, usually with TWRP recovery but switched today.
I've tried it in MTP and PTP modes, debugging on and off.
it charges just fine from a PC.
any ideas are appreciated.
Click to expand...
Click to collapse
From what I noticed, when you use a lockscreen with some kind of protection the device memory will not show up if it hasnt't been unlocked in the past few minutes or before connected. This is mostly for security reasons to make sure you are the one accesing the device..
I am not sure if this is the source of the problem you are mentioning but just to let you know
That's not it, I'm doing this with it right in front of me, unlocked
Sent from my Nexus 4 using Tapatalk 4
Have your nexus connected and disable developer settings and delete your adb driver. Then select mtp mode while connected and you should be able to connect now.
Sent from my Nexus 4 using xda app-developers app
FWIW, I have encountered odd connection issues with my Nexus 4 running bone-stock Android.
As I recall, it won't connect to ADB in MTP mode. In PTP mode, it usually works. Personally, I just said "screw it" and starting using MyPhoneExplorer for everything.
Enable USB debugging in your phone. Nuff said.
nothing works, PTP, debugging on/off, etc.
well I finally got a hold of my wife N4, it connects just fine. so I think it's definitely a hardware issue.
Ifixit shows how to replace the daughter board.....but I'd rather send it to LG for warranty replacement but I have it rooted.
If I could just get it to connect once more I would flash it back to stock.

[Q] Computer no longer recognizes Nexus on USB

For some reason, I can no longer get any computer to recognize my Nexus 4 when connected by USB. I can charge but cannot get the phone recognized.
A couple weeks ago, everything was working fine. I was running Cataclysm (November build based on 4.3). I upgraded to the Nexus 5 and decided to give the Nexus 4 to my daughter. I was able to connect the Nexus 4 to the computer and move all my photos and music etc off of the phone. After moving my files off and doing a Titanium backup and Nandroid just in case, I did a complete wipe on CMW (6.0.3.5). Everything fired up fine and I had no reason at the time to test the USB.
However, last week, my daughter was complaining about bad battery life and I decided to take a look and go ahead and update the phone to the latest (Dec. 12) Cataclysm build based on 4.4.2. Before flashing the new build, I connected the phone to the computer by USB but could not get the computer to recognize the phone. The phone charges, but is not recognized in device manager and does not connect.
I've done everything I can think of to troubleshoot the issue - all without luck - including:
Turned USB debugging on and off. No luck.
Changed the USB storage mode from MTP to PTP and back. No luck.
Confirmed fast charging isn't somehow enabled. It isn't.
Tried several different USB cables. No luck.
Tried a different Nexus 4 and my Nexus 5 on the same computer. They work.
Tried the subject phone on a different computer running Windows. No luck.
Tried the subject phone on a computer running Mac OS. No luck.
I did go ahead and flash the latest Cataclsym build (I did a full wipe again) but sill no change. I don't see any evidence of physical damage to the micro USB port but I took a small toothrush and gently cleaned the contacts with rubbing alcohol.
At this point, I believe the problem is either the a) the port is bad or b) somehow, the phone software/ROM is screwed up.
Is there any way to determine whether the physical port is bad? Any other ideas. I'm kind of at the end of my capability here.
can adb recognize it?
Code:
adb devices
Riro Zizo said:
can adb recognize it?
Code:
adb devices
Click to expand...
Click to collapse
I don't think so. I'll have to check tonight when I get home. I tried to get Wug's toolkit to recognize the phone with no luck but haven't tried that command on its own.
Riro Zizo said:
can adb recognize it?
Code:
adb devices
Click to expand...
Click to collapse
No luck. I attached the Nexus 4 to the computer, entered a command prompt to navigate to the platform tools director that has the adb files and entered the "adb devices" command. The response was "List of devices attached" with no phone (or anything else) listed.
I have that issue too. I´m on windows 8 and to root and being able to recognize by the pc I changed it to PTP. It only works in PTP and I have to pass all the data to the camera folder to send info
Gildegan said:
I have that issue too. I´m on windows 8 and to root and being able to recognize by the pc I changed it to PTP. It only works in PTP and I have to pass all the data to the camera folder to send info
Click to expand...
Click to collapse
I don't think I've got the same issue. I cannot get any computer to recognize the phone under any mode (storage, photo, debugging on, debugging off). Nada. At this point, I'm pretty sure it's the port gone bad. I just wiped the phone again and clean flashed the stock 4.4.2 ROM, radio and bootloader. Still no connection.
Argh.
SHPhone said:
I don't think I've got the same issue. I cannot get any computer to recognize the phone under any mode (storage, photo, debugging on, debugging off). Nada. At this point, I'm pretty sure it's the port gone bad. I just wiped the phone again and clean flashed the stock 4.4.2 ROM, radio and bootloader. Still no connection.
Argh.
Click to expand...
Click to collapse
can you try going to recovery, then type adb devices?
Sent from my Nexus 4
I had this problem and i found away to fix it. Plugin your phone to a computer. Start > right click on my computer > properties > device manager. Look for Samsung > expanded it you will find Nexus 4. Right click on it and choose uninstall and check uninstall driver. Unplug your phone and restart the computer. Re-plug the phone and wait for the drivers to install.
Sent from my Nexus 4 using Tapatalk

MTP/PTP suddenly stopped working...but strangely works while in TWRP recovery?

I've had my 6P for about 2weeks, MTP has been working fine since the beginning.
However, yesterday when I connected it to my Windows 10 laptop, explorer does not show the Nexus 6P device.
Before anyone asks, yes, I have selected File Transfers under the drop down menu. I tried PTP too but it's the same problem.
I've tried almost everything, installing/uninstalling all sorts of drivers. ADB/Fastboot drivers work perfectly. Under device manager, my computer recognizes when my 6P is plugged in as "MTP USB Device", but is unable to get anymore information on it for some reason.
I then tried putting it in TWRP recovery, and surprisingly, my computer is able to recognize this as a new usb device "Nexus 6P", and I can access the internal storage without problems.
Rebooting back to system, the device is unrecognizable once again.
I first suspected it to be because I updated windows 10 yesterday, but the same problem exists on another PC.
Does anyone know what is going on here? I really don't wanna have to reboot to recovery just to transfer files over USB, and I know there are wireless transfer options but I want to fix this issue.
Thanks!
Google is trying to send you to the cloud
Sent from my SM-N910T using Tapatalk

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