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cant access usb storage

When I plug it into my PC, the phone starts charging but there is no option to mount the USB storage...
any ideas?

waylman said:
When I plug it into my PC, the phone starts charging but there is no option to mount the USB storage...
any ideas?
Click to expand...
Click to collapse
THANK YOU!!! I've been waiting for someone else to have the same problem!!! I'm relieved it's not just mine. I'm assuming you did a manual install also? Is yours rooted? One person suggested ClockworkMod but I'm a little nervous about rooting. I've been doing the manual installs but that's as for as I wanna go. I can't stand the idea of bricking my phone.

My phone is new out of the box!
I found that on two Windows XP machines USB storage doesn't work. I then plugged it into a Win7 box and it worked perfectly. I also used a different cable with the Win7. Try a different cable and try Win7.

waylman said:
My phone is new out of the box!
I found that on two Windows XP machines USB storage doesn't work. I then plugged it into a Win7 box and it worked perfectly. I also used a different cable with the Win7. Try a different cable and try Win7.
Click to expand...
Click to collapse
I have Windows XP on my work PC and Windows 7 Premium 64 on my home notebook and the USB worked fine on 2.3.3. Every since I did the manual install of 2.3.4 the USB functionality is gone. I'm thinking maybe the ROM is used wasn't incomplete. It's beginning to look like the only way to fix this is to root my phone

FWIW I did the manual update (full rom) and USB storage works fine on my Windows 7 Ultimate x64 box.

Haadkoe said:
FWIW I did the manual update (full rom) and USB storage works fine on my Windows 7 Ultimate x64 box.
Click to expand...
Click to collapse
Yeah, I'm thinking maybe the one I installed wasn't the full ROM. As soon as I see people saying it works great I go ahead and use it. Do you know of any possible fixes without rooting?

No first hand experience, but would it be possible to download the full rom and manually flash it again?
Sent from my Nexus S using XDA App

Haadkoe said:
No first hand experience, but would it be possible to download the full rom and manually flash it again?
Sent from my Nexus S using XDA App
Click to expand...
Click to collapse
Trying to figure that out. I've been told try ClockworkMod and go back to 2.3 but I'm trying to do it without rooting.

Try a different USB port
If the update was incomplete, the update would have failed the signature check. The first time I connected my Nexus S after manually patching to 2.3.4, Windows 7 Professional X64 did not detect it when connected. I unplugged it and used a different USB port and it worked. I then tried the original port and it also worked. I would try a different USB port and a scan in Device Manager before changing the ROM.

SpookyTunes said:
If the update was incomplete, the update would have failed the signature check. The first time I connected my Nexus S after manually patching to 2.3.4, Windows 7 Professional X64 did not detect it when connected. I unplugged it and used a different USB port and it worked. I then tried the original port and it also worked. I would try a different USB port and a scan in Device Manager before changing the ROM.
Click to expand...
Click to collapse
I also have Windows 7 Prof. 64 bit, but switching to different ports didn't work. It won't install the drivers. What else could that mean if it isn't the ROM?

I had this problem immediately after flashing CWM.
I booted into the ROM, then, while the USB was plugged in, powered off the device, and turned it back on. It then seems to work everytime I turn on the device, as long as I don't boot into recovery.

Me too
.

I had a the same problem with my SGS.
The trick for me did: disable usb-legacy-support in your motherboard-bios.

Have you tried re-installing USB driver from the latest android SDK?

Kind of strange, it was working great yesterday and today couldn't connect. Right clicked on android_winusb.inf and selected install and it started working again. Not sure what could have changed from one day to the next. But at least I know what to do when it happens again.

suksit said:
Have you tried re-installing USB driver from the latest android SDK?
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Click to collapse
Never tried that. Doesn't that involve rooting or unlocking the bootloader? Both of those wipe the USB storage.

derekwilkinson said:
I had this problem immediately after flashing CWM.
I booted into the ROM, then, while the USB was plugged in, powered off the device, and turned it back on. It then seems to work everytime I turn on the device, as long as I don't boot into recovery.
Click to expand...
Click to collapse
Don't have a custom ROM. All I did was manual bootload 2.3.4 on stock Android. The weird thing is when it's plugged in(charging only) and I turn it off, it starts to power down and then freeze. The screen doesn't go black until I pull it out. Then when I plug it back in it automatically powers back on. Basically, I can't seem to plug it in while it's powered off.

I have no idea why but my suddenly works again. Im happy but confused

You shouldn't need any drivers at all for windows XP vista 7 ect. Mounting your SD card, using flash drives... all use the same USB mass storage divice driver built into windows.
Sent from my Nexus S using XDA App

suksit said:
Have you tried re-installing USB driver from the latest android SDK?
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Click to collapse
Yes, I just tried this. It still doesn't seem to work. It keeps saying my drivers are up to date but it's still not connecting to my USB storage.

N4 not showing up at all on PC

I'm not sure when this problem first appeared. For whatever reason, my phone doesn't show up at all when connected to either of my two PCs. It must have when I first rooted the phone (to load ChainSU) but I'm not sure if the problem is recent or occurred immediately thereafter.
USB debugging is disabled. When I plug my phone into a computer, it attempts to install the MTP Driver and fails. When I uninstall my device, it disappears and I'm unable to manually install the driver's I've downloaded from other threads. When I load into the Bootloader, my device is recognized by Fastboot.
I'm hesitant to factory reset as this will leave me unable to root if the problem persists, which is important to me as I can get rid of the yellow tint on this screen.
Any thoughts?
Edit: $10 via Paypal for anyone who successfully helps me to a solution!

Are you definitely sure usb debugging is disabled? The phone should install as a portable device on your pc. Also ensure to enter your password onto your phone when connected otherwise the phone will not show up its contents.

Make sure for windows media player to be updated to the latest, for the windows mtp driver.

duraeas said:
I'm not sure when this problem first appeared. For whatever reason, my phone doesn't show up at all when connected to either of my two PCs. It must have when I first rooted the phone (to load ChainSU) but I'm not sure if the problem is recent or occurred immediately thereafter.
USB debugging is disabled. When I plug my phone into a computer, it attempts to install the MTP Driver and fails. When I uninstall my device, it disappears and I'm unable to manually install the driver's I've downloaded from other threads. When I load into the Bootloader, my device is recognized by Fastboot.
I'm hesitant to factory reset as this will leave me unable to root if the problem persists, which is important to me as I can get rid of the yellow tint on this screen.
Any thoughts?
Edit: $10 via Paypal for anyone who successfully helps me to a solution!
Click to expand...
Click to collapse
There are a few things you can try. Have you tried uninstalling the drivers completely then reinstalling from the toolkit? In the past, I've had issues where the phone wouldn't be accessible in some way on one computer but would be fine on another, so maybe try a different computer to try to narrow down the problem as to whether it's an issue with the phone or the computer? Also, this may sound a bit ridiculous, but simply switching USB cables and / or ports has fixed detection issues for me in the past as well--something to consider.
Sent via Morse code from my Nexus 4

Remove any existing drivers (while phone is connected), do the same for other android devices if you have any, then reboot and install Universal Naked Drivers. Have always had success with this driver pack.

Rizy7 said:
Are you definitely sure usb debugging is disabled? The phone should install as a portable device on your pc. Also ensure to enter your password onto your phone when connected otherwise the phone will not show up its contents.
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Click to collapse
100% sure on both counts.

I have this same issue with my rooted nexus 4, I've tried 3 different computers and several cables and it never connects to the PC and only charges the phone. It doesn't even give me option to choose media files.

I've had this issue before, my Nexus/Computer was acting in complete stupidity. When connecting the phone to your computer you will see a notification saying "Connected as a media device" on your phone, just touch it, and change it to "Camera (PTP)". It might access the camera for you, but It actually accessed the storage for me.

YeledKaki said:
I've had this issue before, my Nexus/Computer was acting in complete stupidity. When connecting the phone to your computer you will see a notification saying "Connected as a media device" on your phone, just touch it, and change it to "Camera (PTP)". It might access the camera for you, but It actually accessed the storage for me.
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Click to collapse
Thats not the problem, it doesn't give any option. It doesn't show up on the computer at all and only charges. It's the same for every computer.

yuriorkis said:
I have this same issue with my rooted nexus 4, I've tried 3 different computers and several cables and it never connects to the PC and only charges the phone. It doesn't even give me option to choose media files.
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Click to collapse
I'm thinking we've screwed something up with the phone's side of the MTP protocol - mine is totally independent of the cord/computer used. All the correct drivers installed.
Have you tried Factory Resetting? I'm really hoping this is a workable option.

If you have a recovery back up the current Rom and flash stock and see if it's working
Sent from my KFTT using xda premium

if the phone is locked with a pin/password/pattern unlock it.

I had same problem on my pc yesterday. Even if the drivers installer showed up that installation was successful, somehow for a mtp mode system was using some other Microsoft driver. Correct one was only used in ptp mode. So when I connected n4 in mtp mode storage wasn't available, when I switched to ptp mode everything was fine. Turn on your usb debug, switch on mtp and connect. Go to device manager in system, find your nexus there and rmb on it and manually reinstall driver. After this my n4 is visible in system in mtp mode again.
Sent from my Nexus 7 using Tapatalk HD

my screen is cracked and phone is useless now (replacement coming tomorrow) can i connect it and wipe it back to factory before i have to send it out?

K0v4L said:
I had same problem on my pc yesterday. Even if the drivers installer showed up that installation was successful, somehow for a mtp mode system was using some other Microsoft driver. Correct one was only used in ptp mode. So when I connected n4 in mtp mode storage wasn't available, when I switched to ptp mode everything was fine. Turn on your usb debug, switch on mtp and connect. Go to device manager in system, find your nexus there and rmb on it and manually reinstall driver. After this my n4 is visible in system in mtp mode again.
Sent from my Nexus 7 using Tapatalk HD
Click to expand...
Click to collapse
The problem is that even if I switch between MTP and PTP it still does nothing, I have tried multiple cables, computers and have reflashed the ROM and wiped the device but it still does not connect with the PC. This is frustrating.

yuriorkis said:
The problem is that even if I switch between MTP and PTP it still does nothing, I have tried multiple cables, computers and have reflashed the ROM and wiped the device but it still does not connect with the PC. This is frustrating.
Click to expand...
Click to collapse
Is yours able to connect during Bootloader/Recovery? Fastboot/ADB have no trouble recognizing my device.
It's really odd that if these things work, meaning your USB connection is fine, replacing the all of software fixed nothing... unless MTP occurs at a much lower level of the OS (maybe kernel is corrupted?)

I've got a similar problem that others have posted - PCs not detecting my N4. I got it last Friday (2/1) from Google and after the registering process and updating to 4.2.1, I connected it to my Win7 laptop and it showed on the PC as a drive. But since I couldn't copy/paste Office docs to that drive and had to do that through Dropbox, I didn't bother trying to reconnect until Monday, at which time the PC didn't detect it. Neither will one other Win7 nor two XP (both with WMP10) PCs. Have tried multiple cables, all of which work with other Android devices (pre 3.0). I've seen several suggestions on this and other threads, but one major issue I'm having is that some of the fixes require enabling USB Debugging. For the life of me I can't find that option in the N4's Settings. Unlike my other phones, there is no Applications subcategory under Settings on my N4 (4.2.1, Build JOP40D). Can anyone help me find that option? TIA.
Edit - Found answer. Click on Build in About Phone setting 7 times. That activated Developer options. Now to try the fixes which require USB Debugging mode turned on.

[Q] Computer no longer recognizes Nexus on USB

For some reason, I can no longer get any computer to recognize my Nexus 4 when connected by USB. I can charge but cannot get the phone recognized.
A couple weeks ago, everything was working fine. I was running Cataclysm (November build based on 4.3). I upgraded to the Nexus 5 and decided to give the Nexus 4 to my daughter. I was able to connect the Nexus 4 to the computer and move all my photos and music etc off of the phone. After moving my files off and doing a Titanium backup and Nandroid just in case, I did a complete wipe on CMW (6.0.3.5). Everything fired up fine and I had no reason at the time to test the USB.
However, last week, my daughter was complaining about bad battery life and I decided to take a look and go ahead and update the phone to the latest (Dec. 12) Cataclysm build based on 4.4.2. Before flashing the new build, I connected the phone to the computer by USB but could not get the computer to recognize the phone. The phone charges, but is not recognized in device manager and does not connect.
I've done everything I can think of to troubleshoot the issue - all without luck - including:
Turned USB debugging on and off. No luck.
Changed the USB storage mode from MTP to PTP and back. No luck.
Confirmed fast charging isn't somehow enabled. It isn't.
Tried several different USB cables. No luck.
Tried a different Nexus 4 and my Nexus 5 on the same computer. They work.
Tried the subject phone on a different computer running Windows. No luck.
Tried the subject phone on a computer running Mac OS. No luck.
I did go ahead and flash the latest Cataclsym build (I did a full wipe again) but sill no change. I don't see any evidence of physical damage to the micro USB port but I took a small toothrush and gently cleaned the contacts with rubbing alcohol.
At this point, I believe the problem is either the a) the port is bad or b) somehow, the phone software/ROM is screwed up.
Is there any way to determine whether the physical port is bad? Any other ideas. I'm kind of at the end of my capability here.

can adb recognize it?
Code:
adb devices

Riro Zizo said:
can adb recognize it?
Code:
adb devices
Click to expand...
Click to collapse
I don't think so. I'll have to check tonight when I get home. I tried to get Wug's toolkit to recognize the phone with no luck but haven't tried that command on its own.

Riro Zizo said:
can adb recognize it?
Code:
adb devices
Click to expand...
Click to collapse
No luck. I attached the Nexus 4 to the computer, entered a command prompt to navigate to the platform tools director that has the adb files and entered the "adb devices" command. The response was "List of devices attached" with no phone (or anything else) listed.

I have that issue too. I´m on windows 8 and to root and being able to recognize by the pc I changed it to PTP. It only works in PTP and I have to pass all the data to the camera folder to send info

Gildegan said:
I have that issue too. I´m on windows 8 and to root and being able to recognize by the pc I changed it to PTP. It only works in PTP and I have to pass all the data to the camera folder to send info
Click to expand...
Click to collapse
I don't think I've got the same issue. I cannot get any computer to recognize the phone under any mode (storage, photo, debugging on, debugging off). Nada. At this point, I'm pretty sure it's the port gone bad. I just wiped the phone again and clean flashed the stock 4.4.2 ROM, radio and bootloader. Still no connection.
Argh.

SHPhone said:
I don't think I've got the same issue. I cannot get any computer to recognize the phone under any mode (storage, photo, debugging on, debugging off). Nada. At this point, I'm pretty sure it's the port gone bad. I just wiped the phone again and clean flashed the stock 4.4.2 ROM, radio and bootloader. Still no connection.
Argh.
Click to expand...
Click to collapse
can you try going to recovery, then type adb devices?
Sent from my Nexus 4

I had this problem and i found away to fix it. Plugin your phone to a computer. Start > right click on my computer > properties > device manager. Look for Samsung > expanded it you will find Nexus 4. Right click on it and choose uninstall and check uninstall driver. Unplug your phone and restart the computer. Re-plug the phone and wait for the drivers to install.
Sent from my Nexus 4 using Tapatalk

MTP Mode not working

Hey,
So I got my D802 today and I want to do the whole Root, Recovery, ROM shenanigans.
But for the love of god I cant connect the phone in MTP mode, so I cant Root, nor install a recovery.
I cant connect to the LG PC Suite either.
Any Ideas?

what connection type are u choosing after plugging it into the computer? are u running Windows, Mac, Linux? Windows will work with mtp out of the box but I think Mac and Linux need phone drivers installed. Windows will need drivers when you're ready to "unlock" using adb.
Sent from Tapatalk using my xposed VZW G2

Right, so I´m running Win7 64 Bit
I tried multiple USB Ports, rebooting PC and Phone, resetting Phone and now i´m all out of ideas
I never had any problems with the other phones I rooted and unlocked on this Computer

E-I-K-E said:
Right, so I´m running Win7 64 Bit
I tried multiple USB Ports, rebooting PC and Phone, resetting Phone and now i´m all out of ideas
I never had any problems with the other phones I rooted and unlocked on this Computer
Click to expand...
Click to collapse
when you first plug in your phone it gives you the option to install the drivers needed to connect in the different modes, if not on the top right corner of the menu with charge/mtp/pc software it should have the option to install the drivers

E-I-K-E said:
Right, so I´m running Win7 64 Bit
I tried multiple USB Ports, rebooting PC and Phone, resetting Phone and now i´m all out of ideas
I never had any problems with the other phones I rooted and unlocked on this Computer
Click to expand...
Click to collapse
you never said what connection type you're choosing on the phone after plugging it in. there are a few options and change how the phone is seen by Windows. some options won't have it display as an mtp device or as a drive letter in my computer.
Sent from Tapatalk using my xposed VZW G2

Usb cable problem?

Try toggle usb debugging
Sent from my LG-D802 using XDA Premium 4 mobile app

Really Weird
I'm having the same issue. I'm running OptimusG3 v1.3, I've never had an issue with it before, I used MTP to transfer files yesterday, worked flawlessy, now it won't. I was trying to map the G2 as a network drive, I installed LGPCSuite, a couple of other software that should be inconsequential, and suddenly my phone says connected as MTP, but my laptop won't recognize or show the device in My Computer. I get installing device drivers prompts, I used the hardware and devices troubleshooter which told me 'LGE Android MTP Device has a driver problem' and LGE Mobile USB Modem has a driver problem. Reinstall device driver -> completed, but still not fixed. I installed LG's universal uSB tool or whatever, no fix. I have no idea wth is up (It's not a USB debugging accidental toggle either). I'll try uninstalling PCSuite. I though it would be more useful

Nexus 4 will not show up on Computer

Nexus 4 when plugged in with 2 different cables (both capable of transferring MTP as tablet transfers files and connects as MTP just fine) don't do anything and just charge the phone . No "connected as a media device" notification. Checked settings and it's on debugging mode as well as MTP mode but still not being recognised and the same applies for PTP. Phone has been factory reset and still does not get recognised by computer. Device Manager doesn't pick up anything either. No ADB, Nexus 4 name in Device Manager. What's the problem and how can i get it to show up on computer as an MTP device? The phone's not rooted and is Android Version 5.0.1 Lollipop.

Sir,
Please wait until mods will move this thread to the device specific forum for more relevant answers.
For full access please register an account on XDA.
Stand by
Good luck

Had the same issue my USB port on my Nexus 4 was going bad, but it was still charging the phone. I replaced the port and was back in business.
Sent from my Nexus 4 using Tapatalk

XDA Visitor said:
Nexus 4 when plugged in with 2 different cables (both capable of transferring MTP as tablet transfers files and connects as MTP just fine) don't do anything and just charge the phone . No "connected as a media device" notification. Checked settings and it's on debugging mode as well as MTP mode but still not being recognised and the same applies for PTP. Phone has been factory reset and still does not get recognised by computer. Device Manager doesn't pick up anything either. No ADB, Nexus 4 name in Device Manager. What's the problem and how can i get it to show up on computer as an MTP device? The phone's not rooted and is Android Version 5.0.1 Lollipop.
Click to expand...
Click to collapse
You could try and install ADB drivers . It might help the pc detect.
64bit
32bit
N4 will not show up as MTP in android
If you want to use MTP, it is supported in TWRP recovery.
Boot into TWRP recovery and you can view and transfer everything in N4 /root via windows explorer on PC.

mine once had MTP work flawlessly until i start to done this and that, now whatever i did only PTP works
boot to TWRP? sadly nothing work ?

groovepeppy said:
mine once had MTP work flawlessly until i start to done this and that, now whatever i did only PTP works
boot to TWRP? sadly nothing work ��
Click to expand...
Click to collapse
If your bootloader is unlocked, you can flash or boot into TWRP recovery, it supports MTP.
If you have any connection problems between PC and TWRP MTP, it is likely driver related.
You will need to look in Device manager on PC while phone is connected.
Download the howto_driver.zip from the "15 seconds ADB Installer thread" and follow the picture tutorial contained in the zip file. This should fix your connectivity issues.
If you are sill having connection issues, You could try and install ADB drivers . It might help the pc detect.
64bit
32bit
Then go back through the picture tutorial in the howto_driver.zip
Best of luck

Nexus 4 Update
Took it to phone technician who replaced battery port on phone. He didn't do a good job on the reassembly of the Nexus 4 when replacing phone battery port and fixed it. Drivers install now.

Calvin Vongola said:
Nexus 4 Update
Took it to phone technician who replaced battery port on phone. He didn't do a good job on the reassembly of the Nexus 4 when replacing phone battery port and fixed it. Drivers install now.
Click to expand...
Click to collapse
Glad you got it sorted out :good: