Phone getting sent back, what shall i do? - Galaxy S 5 Q&A, Help & Troubleshooting

Ok my Bluetooth has broken nobody can help me fix it so i have to send it back.
Nox is tripped so going to get the phone back to stock, has anyone got any input for what i should do with the phone any tools i need to use?
Will flashing a stock rom do? Will that uninstall root fully and install default recovery ?
I understand nox is tripped for life.

Try kies This go to organ stock

Flash a stock tar file with Odin. Get the tars from the firmware section on SamMobile.
Sent from my SM-G900F using Tapatalk

Better use Kies its more easy and will also set everything to stock except knox.
good luck with ur waranty

juDGEY2k10 said:
Ok my Bluetooth has broken nobody can help me fix it so i have to send it back.
Nox is tripped so going to get the phone back to stock, has anyone got any input for what i should do with the phone any tools i need to use?
Will flashing a stock rom do? Will that uninstall root fully and install default recovery ?
I understand nox is tripped for life.
Click to expand...
Click to collapse
Did they send you the replacement phone already?

Not yet mate
Slicktune said:
Did they send you the replacement phone already?
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Click to collapse

juDGEY2k10 said:
Not yet mate
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Click to collapse
Are you sending this straight to tmobile after they send you the replacement.. Just wanted to know because I'm scared to have mine sent to them because of Knox, I reverted everything back to normal, except Knox.... But u wanted to know if they will tell you anything about tripping Knox...
Thanks in advance!

Im in the uk mate, i had to send it to a uk repair center...
got a reply today saying the gps is fine i told them i dont want it back untill its fixed, so its been sent to level 3 technical support for a second test.
Slicktune said:
Are you sending this straight to tmobile after they send you the replacement.. Just wanted to know because I'm scared to have mine sent to them because of Knox, I reverted everything back to normal, except Knox.... But u wanted to know if they will tell you anything about tripping Knox...
Thanks in advance!
Click to expand...
Click to collapse

Just an update got an email get the phone back on monday, dont know what or if they have fixed it.
Will update monday

Hey mate youre causing a lot of stirs in the forums being nasty, is something wrong? I know ive been harsh to you in response but if you need to talk pm me ive been through a lot and im in the uk. We're all friends here

Related

[Q] Need "Infomation" for "Solution"

Hello everyone,
Down below you will see the attachments, it's from my phone Samsung Galaxy S4 GT-I9500. I still have problem with it... can't make any call... though the easiest solution that Samsung service told me is to change the board, but...paying 200 US.Dollars is not a happy moment I think...so, I just wanna make sure that there is no other solution for this problem... so please, give me some more info...
The phone is root now... on stock firmware, can connect to WiFi but can't make any call... will pop-up "Not registered on network" the Samsung technician told me that one of the shop that I sent my phone to repair must have erased the EFS from my phone. He said in that EFS there's a thing he call "CAL" which can make the phone can make call normally. I'm not sure what this "CAL" is and I don't know if there's anything can build new "CAL" for my phone...
I searched on my phone and found this "cal_data.bin" in folder data with RootExplorer... which I really don't know what it is... is it something relevant to the "CAL" the Samsung guy told me???...
If you know what this means please, share with me... Thank you so much for your interests. :good:
Best regards,
Angel S.
Have you tried a stock ROM? Or on what ROM are you on?
What I suggest (if everything else fails) is to install a stock ROM (maybe use Triangle Away to clear all signs of 'underground' installs), and send the phone for repair. I don't see why they ask you to pay, as the phone should be in warranty..
okty2k said:
Have you tried a stock ROM? Or on what ROM are you on?
What I suggest (if everything else fails) is to install a stock ROM (maybe use Triangle Away to clear all signs of 'underground' installs), and send the phone for repair. I don't see why they ask you to pay, as the phone should be in warranty..
Click to expand...
Click to collapse
Dude 9500 has no triangle away and his phone is rooted, so obviously he must pay because no warranty left
Sent from my iPotato
You are right, I did not knew 9500 has no working TA.
Anyway, as far as I know, if you download and install any official firmware, this will reset the binary counter. You can find your exact firmware on sammobile.com
okty2k said:
You are right, I did not knew 9500 has no working TA.
Anyway, as far as I know, if you download and install any official firmware, this will reset the binary counter. You can find your exact firmware on sammobile.com
Click to expand...
Click to collapse
Its reset the device status from custom the official, but sadly samsung has an binary counter reader to read the hidden partition that an end user can't read ~_~
Sent from my iPotato
end of story then...
Well, just like that... So, my phone is not in warranty... means I have to pay if there is really no solution...
Now... anyone has some idea to save my money??...

EFS folder deleted and no IMEI help?

Hi everyone I have been a long time lurker here and need a bit of help please.
I was trying to unlock my GT I9505 via the service menu but I accidentally deleted my EFS folder so now my IMEI shows just /02 and nothing else.
Is there any way to restore this or can anyone log on to my PC and do something I have no problem making a Paypal donation in order to sort this.
I appreciate your help.
Mal.
truckermal said:
could i use a s3 for that or s2??
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Click to collapse
don't do this
Any suggestions to fix this anyone?
Truckermal said:
Any suggestions to fix this anyone?
Click to expand...
Click to collapse
Get it to Service Centre to repair
Joku1981 said:
Get it to Service Centre to repair
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Click to collapse
Hi I done that but they cannot fix it as the phone was rooted, the only thing they will do is install a new board which costs nearly as much as the phone. Is there any tool available to fix it by PC?
Cheers.
Truckermal said:
Hi I done that but they cannot fix it as the phone was rooted, the only thing they will do is install a new board which costs nearly as much as the phone. Is there any tool available to fix it by PC?
Cheers.
Click to expand...
Click to collapse
If the phone is rooted and they dont wanna fix it then go ahead ,flash stock rom and do reset / factory reset to make it back to official roms to get back to warranty , Im sure your phone still has warranty? . Or you can try this one
Repulsa said:
If the phone is rooted and they dont wanna fix it then go ahead ,flash stock rom and do reset / factory reset to make it back to official roms to get back to warranty , Im sure your phone still has warranty? .
Click to expand...
Click to collapse
The knox counter is 0x1 though and they have a record of the IMEI now..
Truckermal said:
The knox counter is 0x1 though and they have a record of the IMEI now..
Click to expand...
Click to collapse
I really dont understand why would you send your phone rooted to the service center hehe Kiddin , try this method if its gonna work . If not Im sure alot of xda member's Willl help to continue to resolve this issue. have a nice day.
Repulsa said:
I really dont understand why would you send your phone rooted to the service center hehe Kiddin , try this method if its gonna work . If not Im sure alot of xda member's Willl help to continue to resolve this issue. have a nice day.
Click to expand...
Click to collapse
OK thanks very much for your help, if it works I will send you on beer tokens!

Flashing stock rom with broken screen? ODIN?

Can anyone help me ?
i need to return my phone but currently have bobcat rom installed on it..............
Anyone help me install stock rom with no access to the phones screen what so ever as its broken.
Thanks.
Oh and how would i know its all done afterwards?
Gavin01 said:
Can anyone help me ?
i need to return my phone but currently have bobcat rom installed on it..............
Anyone help me install stock rom with no access to the phones screen what so ever as its broken.
Thanks.
Oh and how would i know its all done afterwards?
Click to expand...
Click to collapse
If you cannot see on your screen what's going on as it is broken, flashing stock via Odin seems to be your best bet. You should be able to find the right one for your country on sammobile.
Turn off phone then boot into download mode (power+volume down)
Give it a minute then press volume up.
Connect to Odin.
Put .tar image in PDA section and press start.
It will say pass in Odin when it's done.
That's it, easy.
Sent from my GT-I9505 using XDA Premium HD app
really? how long would i know before its done? and if i just put a sim in afterwards would it ring with out all the setup? just so i could check its working?
The screen is broken so it would cost me £150 to repair or sell it for £80 to recycle site as it is but with out custom roms.
or sell it on ebay for maybe £100?
Im now trying to find the right tar file thing!
the phone was a EE provided one but i unlocked it so should it be flashed with BTU or just the EE firmware which is I9505XXUAMDD for and old one or I9505XXUFNC4 for a new one.
thought it would be better on a old firmware knox purposes as this phone is pre knox
Anyone help with what version?
Gavin01 said:
really? how long would i know before its done? and if i just put a sim in afterwards would it ring with out all the setup? just so i could check its working?
The screen is broken so it would cost me £150 to repair or sell it for £80 to recycle site as it is but with out custom roms.
or sell it on ebay for maybe £100?
Im now trying to find the right tar file thing!
the phone was a EE provided one but i unlocked it so should it be flashed with BTU or just the EE firmware which is I9505XXUAMDD for and old one or I9505XXUFNC4 for a new one.
thought it would be better on a old firmware knox purposes as this phone is pre knox
Click to expand...
Click to collapse
i don't think that will be a problem if it is to repair your screen..it'll be a problem when you send to repair your phone software.
Mazumma will give me about 60 for it. But would imagine it needs stock firmware
Sent from my HP Slate 10 HD using Tapatalk
anyone help me with what version please?
Hi sorry to keep posting but can anyone help? i dont know what version i should be downloading and flashing?

Hard bricked A5 in warranty ?

Hey guys, I have a "little" problem . I was downgrading My Galaxy A5 (SM-A500FU) to 4.4.4 from 5.0.2 and somehow the result was hard bricked phone ? I have done a few downgrades before on the same phone with the same ODIN files and everything was fine, but now it wasn't, still searching the reason why. But that's not important now. Important is that my phone is in warranty. My phone wasn't rooted and Knox state was always 0x0 after every ODIN procedure. I always flashed with stock ROM from sammobile. About the warranty, my provider accepted the phone for repairing, but I'm confused will they fix it or return it as non-warranty-allowed actions like downgrading and ODIN manipulations. What do you think ? Thanks and sorry for my low english. :angel:
Please look in question answer for my thread about my repair, knox 1/0 no problem here, lol.
--SIGNATURE--
-CALIBAN666- said:
Please look in question answer for my thread about my repair, knox 1/0 no problem here, lol.
--SIGNATURE--
Click to expand...
Click to collapse
Dude let me tell you my experience... I had my phone taken in and it was clearly warranty void.. But i told them everything ,but not the part i was messing with kernels and recoverys, so they didnt check for the knox logs ... they just changed my mobo.. it was in warranty as well.. If you told them that you indeed downgraded then i guess there's a slight chance that they won't fix it.
Hope you don't have to pay for anything good luck
XperiaNoobie said:
Dude let me tell you my experience... I had my phone taken in and it was clearly warranty void.. But i told them everything ,but not the part i was messing with kernels and recoverys, so they didnt check for the knox logs ... they just changed my mobo.. it was in warranty as well.. If you told them that you indeed downgraded then i guess there's a slight chance that they won't fix it.
Hope you don't have to pay for anything good luck
Click to expand...
Click to collapse
No, I didn't. I told them only that I put my phone to charge and when I checked it after 15 min I only had black screen and no reaction at all whatever I do.
MrYoan said:
No, I didn't. I told them only that I put my phone to charge and when I checked it after 15 min I only had black screen and no reaction at all whatever I do.
Click to expand...
Click to collapse
Then i guess you are cool. Good Luck
Ok, the results: I got my phone back without any problems, as far as I know the whole motherboard is replaced. But I have another question: Can I remove this notification about this software update (which was the reason to reinstall my phone, it completely buged my phone, now I don't want to do the same mistake) ? It's very annoying. Pics:
1. http://i.imgur.com/2lHfu0p.png
2. http://i.imgur.com/d8ftSCZ.png
XperiaNoobie said:
Dude let me tell you my experience... I had my phone taken in and it was clearly warranty void.. But i told them everything ,but not the part i was messing with kernels and recoverys, so they didnt check for the knox logs ... they just changed my mobo.. it was in warranty as well.. If you told them that you indeed downgraded then i guess there's a slight chance that they won't fix it.
Hope you don't have to pay for anything good luck
Click to expand...
Click to collapse
I never told them what ive done before the camera was broken, i only reported the error and thats all, 8 days later my phone was back with new camera, all runs perfect, in germany you loose waranty only when its 100% sure that the software you have installed the reason is that your phone is broken. In 99% its not software related so it was no problem.
--SIGNATURE--

My knox not working after rooting

I have rooted my N910G with autoroot. after rooting i cant able to get into my knox.pls help....i only need my documents in knox...is there anyway to get it back
ppmsuni said:
I have rooted my N910G with autoroot. after rooting i cant able to get into my knox.pls help....i only need my documents in knox...is there anyway to get it back
Click to expand...
Click to collapse
Really?
It's very strange that behaviour!
Go to a repair center, Samsung, and ask for a solution.
BerndausLB said:
Did you expect something else?
Opening the backdoor to your phone's software (rooting) and still preserving high-tech business security?
C'mon... that won't work!
Click to expand...
Click to collapse
Is there anyway to get back my knox files.
Once you root you lose knox. No way around it.
Sent from my SM-N910F using XDA-Developers mobile app
You would have to reinstall the stock firmware back onto your device.
You've broken KNOX now, even flashing stock firmware won't bring it back. Only Samsung can reset it.
Sent from my SM-N910F using Tapatalk
actually not even samsung can reset... its motherboard thing... change motherboard and you will get back knox.

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