Hi
Recently my google play store has said no connection. I deleted the cache, uninstalled freedom, checked the date and time, uninstalled the updates........ But to no prevail. I also noticed that when I used google search, it said sign in error. I signed out of my google account, but now can't sign back in. It says connection error. Is there anything I can do apart from factory reset? Thanks
Tommothetrain said:
Hi
Recently my google play store has said no connection. I deleted the cache, uninstalled freedom, checked the date and time, uninstalled the updates........ But to no prevail. I also noticed that when I used google search, it said sign in error. I signed out of my google account, but now can't sign back in. It says connection error. Is there anything I can do apart from factory reset? Thanks
Click to expand...
Click to collapse
If you have already tried clear data option for the said app then I am afraid you have to reset.
Sent from my LG-D802 using xda premium
:crying::crying::crying::crying::crying::crying::crying:
Thanks
Related
Hi,
I am unable to download anything from Market Place.
Whenever I want to download anything from Market Place, the tab will show "Download".
However, even when I press download, I was always prompted the error message, "Error proccessing purchase". I would like to state that I am downloading free app, not paid app.
I have to do a workaround, by going to web-based Market Place to "Install" the app.
Afterwhich, when I go back to my Market Place, the same app which I had problem downloading would be shown "Install", instead of "Download".
And when I click on "install", the download will go through with nowproblem.
At the same time, I have no problem updating all my exisitng apps.
I have tried clearing the data, but the problem still persist.
May I know what would happen if I do a factory reset?
Can I do a Titanium Backup and do a factory reset after that?
And if a factory reset, doesn't help, I'll just restore my system data.
Thanks guys, hope someone can help.
Are you on the stock Rom?
This has happened to me also, a solution (that didn't work for me) was to remove your google account, clear the cache and market data, then re-add your google account. I still have the problem but I have a google account and a google apps account, when the downloads don't work on my google account, I just use my google apps account.
I had this happen too, I did the same as the above post^
The market has been acting up the last few days...I guess they are getting ready for the ICS release...coming in the next few weeks...
mingocr83 said:
The market has been acting up the last few days...I guess they are getting ready for the ICS release...coming in the next few weeks...
Click to expand...
Click to collapse
I've not noticed any problems lately (beyond the usual having to refresh a few times to get a page to load, and having to power cycle or disconnect and reconnect wifi to get an app to start installing).
I had this exact issue about 5 weeks ago.
After exchanging emails with Google Tech folks, it was determined that my Google Talk account had logged out.
They said that your market is tied to your google talk account.
I went through, deleted everything, re-added my google account, and made sure the GTalk was working, and bam, market began working.
I have a google apps account too.
Thanks guys for the response.
I tried removing my google account, cleared the cache and data, and re-added my google account, it still failed to work.
This is really frustrating. However, I was able to download Angry Bird Rios just now.
The funny thing was, the tab was showing "Install", instead of the usual "Free".
I am thinking that the probable reason why it was showing "Install", instead of "Free" was because I used to have this game in my account.
eyz said:
I am thinking that the probable reason why it was showing "Install", instead of "Free" was because I used to have this game in my account.
Click to expand...
Click to collapse
Correct.
knoxploration said:
Correct.
Click to expand...
Click to collapse
but i am still getting nowhere with all the solutions provided.
jus tried to log in the my google talk account, it's still the same.
now i am seeing viber with the "Install" tab on my Market, whereas the rest of the other apps are showing "Free".
I had the same issue, and the only way I was able to fix it was with a factory reset. I backed up all of my non-system apps with Titanium Backup, then wiped my data. When going back to restore apps and data, just let the Market re-download any apps you have backed up to your account, and use Titanium Backup only to restore the missing apps and data.
That would be my next suggestion. Complete backup, wipe, and reinstall. Once reinstalled, be careful not to click install more than once on an app -- this seems (to me) to cause instability. If an app doesn't start installing a few seconds after you hit the install button, disconnect and reconnect your wifi. If that doesn't clear it (although it always does, for me) an alternate method is to completely cold-boot the tablet.
I just received my N4 from T-Mobile, and signed in with my Google account to start the "restore" process, however, half the apps would not download and show a error message that reads:
"APP_NAME" could not be downloaded due to an error. (Error retrieving information from server. [RPC:S-5:AEC-0])
Anybody else had this issue before?
I'm having the same issue. I'm on AT&T though.
Sent from my Nexus 4 using xda app-developers app
Same issue here on ATT.
Same here on AT&T. I removed my Google account, added the account back again, and restarted. But still get the Play Store error when downloading or updating apps.
Same. Tried removing Google acct, removing Play Store app data and cache, rebooting...still nothing.
Works fine from the website.
I'm having the same problem. on movistar venezuela I thing is a general problem :S big google play store problem.?? i hope They should fix it soon.
colinkellyjr said:
Same here on AT&T. I removed my Google account, added the account back again, and restarted. But still get the Play Store error when downloading or updating apps.
Click to expand...
Click to collapse
I waited about 15 minutes, then restarted once more and suddenly everything is working now. Strange.
Yep it is now working again....
This happened to me right after root. Kinda scary lol.
As this appeared to be a temporary issue of Google play which has now resolved itself, change the OP thread title by prefixing [SOLVED]
Sywepd form my DsereiS
same here.. I fixed it by adding my wife's Google account, deleting mine, rebooting, re-adding mine, and deleting my wife's account... Play store works as it should.
EDIT: good to know it was possibly an outage, but I read from other places that doing what I did fixed it, so who knows... but it works now!
I tried to download the Kindle app a couple of hours ago and got the same message, the problem seems to be fixed now
Is the issue still there as I am still getting that error message
EDIT
Removed the account and then re-added it have done the trick for me
Do what I mentioned on the previous page.. It fixed the error for me.
Sent from my Nexus 4 using xda premium
I began having an issue earlier today with Google Play where I got an unknown error 110. I thought maybe it was just bad connection, but I still had the issue on WiFi. I looked around for about an hour for solutions, and found two common and relevant fixes - clear Google play cache and factory reset. I tried the first and there was nothing to clear. I then tried to install a 3rd app and it failed to open the .apk. I also made sure my phone allowed unknown sources, and my settings crashes every time I hit security. After all of this failing, I decided to factory reset, and everything is still the same, except the Google Play error is now 406 with the same effect. Is there a good way to get this fixed?
Currently using Verizon Samsung Galaxy S4 SCH-I545 with 4.4.2.
yeknom366 said:
I began having an issue earlier today with Google Play where I got an unknown error 110. I thought maybe it was just bad connection, but I still had the issue on WiFi. I looked around for about an hour for solutions, and found two common and relevant fixes - clear Google play cache and factory reset. I tried the first and there was nothing to clear. I then tried to install a 3rd app and it failed to open the .apk. I also made sure my phone allowed unknown sources, and my settings crashes every time I hit security. After all of this failing, I decided to factory reset, and everything is still the same, except the Google Play error is now 406 with the same effect. Is there a good way to get this fixed?
Currently using Verizon Samsung Galaxy S4 SCH-I545 with 4.4.2.
Click to expand...
Click to collapse
Well go to settings--> Application manager-->Find Google Play Store-->Clear Defaults and Clear Data and see if it works.
If not...sign out from your Email Id delete it..and readd..
These 2 work for me everytime
Press Thanks if I helped
Sent from my Samsung Galaxy S4 via XDA app.
DeepankarS said:
Well go to settings--> Application manager-->Find Google Play Store-->Clear Defaults and Clear Data and see if it works.
If not...sign out from your Email Id delete it..and readd..
These 2 work for me everytime
Press Thanks if I helped
Sent from my Samsung Galaxy S4 via XDA app.
Click to expand...
Click to collapse
Already tried that, both before and after the factory reset. Both buttons are greyed out. I also was forced to re-add my Gmail account after the reset. Both my usual and backup Gmail accounts have the issue in the Google Play store.
yeknom366 said:
Already tried that, both before and after the factory reset. Both buttons are greyed out. I also was forced to re-add my Gmail account after the reset. Both my usual and backup Gmail accounts have the issue in the Google Play store.
Click to expand...
Click to collapse
Is your play services upto date?? Need a playstore and playservices apk?
The best thing is to wait. ^_^
It shall resolve on its own.
Press Thanks if I helped
Sent from my Samsung Galaxy S4 via XDA app.
I still cannot open any .apk file manually, giving the error "unable to open file". I'm not sure waiting for Google Play to update will fix this. Also what about settings->security crashing?
I have a Galaxy S4 i9500.
It is rooted but i still have it on its stock software.
It worked well for months, but since 2 to 3 days, my google play store stopped connecting to the internet although my wifi works superfine with the other devices i have.
i tried deleting the google account and re-signing in but it got worse. Now WHENEVER i try signing into my google account, it says that " There was an error communicating with the google servers. Try Again Later."
My Phone is useless without the google apps.\
I tried changing date/time to automatic,
RE-Installing google play services
clearing data and cache
but NOTHING seems to work out !
Please help me, i'm really desperate for any help
Hi,
Clearing data of Google Play services, Google Service Framework, and Google Play Store, log out and log in again should solve your issue.
Sent from my GT-I9500
No Result
I tried it but now it gives me the error before i even enter the email.
thanks for the reply.
PLEASE HELP.
@[email protected]
Please read my PM.
Sent from my GT-I9500
This is insane!
I go to playstore to check updates. It says "Error checking updates". I repeat the process and get frustrated. I clear data on playstore and go to add my account again only it brings up the side menu and when I move that out of the way, it says "try again". I hit that button and the menu slides back out! And I repeat this process and get frustrated.
So I did all the cache clearing, data clearing stuff for play, play services. I have no download manager. And still this problem.
I did not and will not remove and try to add my google account again because then I might lose access to my contacts. In fact, I haven't even checked if they still sync. If they don't, I suppose I could do that.
Other than that, what can I do?
This is the craziest thing I've ever seen.
reilus said:
This is insane!
I go to playstore to check updates. It says "Error checking updates". I repeat the process and get frustrated. I clear data on playstore and go to add my account again only it brings up the side menu and when I move that out of the way, it says "try again". I hit that button and the menu slides back out! And I repeat this process and get frustrated.
So I did all the cache clearing, data clearing stuff for play, play services. I have no download manager. And still this problem.
I did not and will not remove and try to add my google account again because then I might lose access to my contacts. In fact, I haven't even checked if they still sync. If they don't, I suppose I could do that.
Other than that, what can I do?
This is the craziest thing I've ever seen.
Click to expand...
Click to collapse
Lol hello again sir
Go to www.gooogle.com/contacts
From any web browser, are your contacts in place?
Guessing you haven't but reboot your phone, cycle your WiFi and see if anything prompts you to sign in or sync.
Then go to settings/ accounts / Google and make sure it's allowed and syncing, check both sync and Google
Re-open Google play and see if it's working.
Oh and perhaps change WiFi to another or test on mobile data if you don't have a second signal to use.
=) Thanx for your help. I can get contacts in a browser. I rebooted a couple times, did wifi and mobile, and nothing. It syncs everything in the account as well. I just can't use play store. I cleared data and cache on playstore and services. And I can access play from a browser; so I didn't get banned or something. It's specific to this phone, it occurred sometime after the update to the latest firmware. I'm not sure if it's related.
reilus said:
=) Thanx for your help. I can get contacts in a browser. I rebooted a couple times, did wifi and mobile, and nothing. It syncs everything in the account as well. I just can't use play store. I cleared data and cache on playstore and services. And I can access play from a browser; so I didn't get banned or something. It's specific to this phone, it occurred sometime after the update to the latest firmware. I'm not sure if it's related.
Click to expand...
Click to collapse
Only thing I can think of would be to wipe all play services, store then reinstall.
This has happened before?
First time.... What is the best way to restore this stuff on the stock ROM w/o factory reset?
reilus said:
First time.... What is the best way to restore this stuff on the stock ROM w/o factory reset?
Click to expand...
Click to collapse
So you can usually clear data on all Google services.
But if that doesn't work then boot to recovery and just wipe system, not the whole phone.
This will mean you have to set up your phone again but your storage will remain unaffected. So images, files, music won't be touched