Hello,
I got a brand new D802 from Hong Kong a few days ago.
It was working good until I did an update that was suggested to me by the LG PC Suite.
The upgrade was from D80220B to D80220D, after the update was finished successfully, the device restarted and since then, the touch screen isn't working properly.
The meaning of it that I can't even slide to open the device because the screen acts "crazy" pressing multiple times and not in the correct place like if its calibration is ruined.
I tried doing factory reset but it didn't help, I even tried flashing the KDZ file, but the result was the same.
I put it in a shop where they told me that the digitizer and the screen needed to be replaced.
My questions are:
1. How can the digitizer get ruined from doing an update using the official software?
2. If I get a new device (I bought it on eBay and I'm sending the device for a replacement), and I'll do the update again, will it happen again or is it a faulty device that was doomed to be ruined?
Many thanks,
Ice
no one knows?
Ice_machinE said:
no one knows?
Click to expand...
Click to collapse
i guess it was faulty mate if you went from stock>>stock . everyone upgrades nowdays using Ota or flash tool or pc suite without problem. i recommend you ota if you on stock without root/recovery etc.. else KDZ download and manual flash with lg flash tool.
OverClockeD_GR said:
i guess it was faulty mate if you went from stock>>stock . everyone upgrades nowdays using Ota or flash tool or pc suite without problem. i recommend you ota if you on stock without root/recovery etc.. else KDZ download and manual flash with lg flash tool.
Click to expand...
Click to collapse
Thanks.
When you say "faulty" you mean the device?
I can't do anything with the device because the screen doesn't work anymore, even if I flash stock rom from scratch.
did you findany solution
having the same problem for three weeks with my lg g2 d802
havitush said:
having the same problem for three weeks with my lg g2 d802
Click to expand...
Click to collapse
I think you have refurbished LG G2. It is not D802. Open your phone battery cover there you will find exact model of your LG G2.
I know
meershah said:
I think you have refurbished LG G2. It is not D802. Open your phone battery cover there you will find exact model of your LG G2.
Click to expand...
Click to collapse
I already found out I have a D800 probably. Looking for a KDZ file for it these days
same isuue
guys same is the issue with me i buy a refurbish d802 from pakistan and upgrade it via pc suite after upgrade the fone started the touch is not working properly plz suggest me what to do. my fone is not rooted
Related
Hello all!
I just recently switched to the LG G2 and I am really enjoying it! I have it rooted using towelroot and have TWRP installed as well.
I noticed that the new D80120E update has come out on the TMO LG G2, and I want to update it using the LG Mobile support tool. However, I have heard that I should not update to the D80120E because the update isn't out on the white TMO G2 yet, which is the G2 I have. What is the reason for that? Shouldn't the firmware for both the while and black G2 be the same? I appreciate any tips - thank you!
They are the same. If the LG support tool tells you there is an update, you can update.
diamond12 said:
They are the same. If the LG support tool tells you there is an update, you can update.
Click to expand...
Click to collapse
Perfect - thank you!
any idea why its telling me I already have the latest software?
I also have a white T-Mo. I am rooted with Towelroot. The OTA update downloaded on my phone last night but I am not installing it while rooted as that caused all kinds of issues last time. Any advice greatly appreciated. attached screenshot of the support tool screen.
I have h870 lg g6 with the Israeli version Is it possible to install other country's version to get 8.0 in english?
yes, just download Open EU .kdz from here https://lg-firmwares.com/lg-h870-firmwares/#firmwaresList and flash via LGUP & Uppercut, very easy.
Jostian said:
yes, just download Open EU .kdz from here https://lg-firmwares.com/lg-h870-firmwares/#firmwaresList and flash via LGUP & Uppercut, very easy.
Click to expand...
Click to collapse
It worked. this version is much more stable my phone started going crazy and now its okay
Great!
Sent from my LG-H870 using Tapatalk
I have lg g6 h870ds Indian International model
Can i also flash h870 firmware. if no then which firmware please help i need oreo
mujaheedhaji said:
I have lg g6 h870ds Indian International model
Can i also flash h870 firmware. if no then which firmware please help i need oreo
Click to expand...
Click to collapse
Maybe, but chances are you'll convert your phone into a small Wi-fi only tablet. That's if it doesn't bootloop.
Not sure about LG, but I know for a fact on some HTC phones, flashing DS radio firmware on SS phones disables all GSM radio functionality.
hi, i have a G6 H870 chilean version, without branding, can i install the UE Firmware? and the other question, is if i won't lose my warranty?
orma1 said:
It worked. this version is much more stable my phone started going crazy and now its okay
Click to expand...
Click to collapse
I just did the same last night. I'll let it "settle in" for a day or 2 to see the results.
So far a little lag (in opening apps) compared to Nougat, but stable. Battery drain seems slightly improved but I'll report back later.
If the lag doesn't go away I'll go back to Nougat
jshames said:
I just did the same last night. I'll let it "settle in" for a day or 2 to see the results.
So far a little lag (in opening apps) compared to Nougat, but stable. Battery drain seems slightly improved but I'll report back later.
If the lag doesn't go away I'll go back to Nougat
Click to expand...
Click to collapse
maybe I see more difference because I came from the Israeli version. Also I did a clean install
orma1 said:
maybe I see more difference because I came from the Israeli version. Also I did a clean install
Click to expand...
Click to collapse
I also came from that version
I didn't do a factory reset. because I figure that once I reinstall everything (and I actually use all the apps) I'll be in the same situation.
The slight delay in apps opening is slightly annoying. I suppose I can get used to that, but I prefer a snappy device even if I don't have immersive mode or context menus on the icons...maybe I'll roll back to Nougat
So after a few days, a few observations:
1. The lag seems to have decreased with a few days of settling in. Still not exactly snappy, but less delay in opening apps.
2. There is a new setting in Oreo under apps-battery usage- a toggle for "background activity" . It is available for some apps but not all. It stops these apps from running processes in the background (not connected to "power saving exclusions"). This seems to have improved battery life a bit.
3. No crashes or freezing.
Tried to flash a kdz for H870DS via LGUP but got stuck up at LG logo
Karvenry said:
Tried to flash a kdz for H870DS via LGUP but got stuck up at LG logo
Click to expand...
Click to collapse
Wich kind of kdz ? DS kdz? or other KDZ ?
mohammadstr said:
Wich kind of kdz ? DS kdz? or other KDZ ?
Click to expand...
Click to collapse
I got the Philippines variant for LG G6 which is an H870DS ESA and I flashed a Singapore H870DS SEA oreo firmware (.kdz) and got stuck on LG Logo after I complete the flashing
1. Opened Uppercut / Runned LGUP directly
2. Choose the H870DS kdz file
3. Choose "update"
4. Start the flashing and wait till it finish
5. Stuck at LG logo
On the firmware website I see there is now an "official" version of oreo for the Israeli device (dated 8-8-18)
Anybody try it?
Hey Guys ,
I had a problem today with my lovely G6 ; since i bought it 2 months ago everything was working flawlessly (except the battery drain but generally i can say it is really a bad battery because just i think it's not able to stand for my needs like some other phones and complete the day)
till yesterday !!!
My LG G6 is currently running on Android Nougat 7.0 So,When i wanted to upgrade my Os into the latest Oreo update it ; the bad surprise came.
The OTA upgrade doesn't even work for me it always says you have currently the last update even like we know there is a lot of updates and security patches came for oreo !
So I tried the LG Bridge . yes, of course he detected my phone because i installed the latest driver pack but it keeps saying that it is impossible to chek the software version
So at this point , i got very confused about this phone and i did a lot of searches about its IMEI
My phone indicate at its menu that its model is the H873 which means it is The Canadian version but all the informations about my IMEI number i got from the intetnet it says that it is the VS988 model !!!
What should i do now :crying: please help me gyus i am very confused :crying:crying:
You bought it used or brand new from the official reseller? If not it's possible someone tampered with your device before. You can also try to flash the latest *.kdz via LG Up and Uppercut.
@Vatt`ghern
I bought used but if really someone tampered with it i should be able to be tampere with it and upgrade the software the main problem is that the model still uknown even for the PC howcan can i solve this miserable problem ?
Furthermore, I Tried LG UP too but it keeps saying model is uknown ?
larbimedrano said:
@Vatt`ghern
I bought used but if really someone tampered with it i should be able to be tampere with it and upgrade the software the main problem is that the model still uknown even for the PC howcan can i solve this miserable problem ?
Furthermore, I Tried LG UP too but it keeps saying model is uknown ?
Click to expand...
Click to collapse
Did you try LGUP instead of Bridge? It should recognize your phone.
You can try to flash Oreo with LGUP. Since you don't know for sure which variant you own I'll give two links: H873 VS988.
LGUP and UPPERCUT (Install LGUP and run Uppercut).
@Vatt`ghern
I tried LG UP , phone has been detected but it show me that my phone model is uknown
larbimedrano said:
@Vatt`ghern
I tried LG UP , phone has been detected but it show me that my phone model is uknown
Click to expand...
Click to collapse
You most likely don't have any valid warranty on this phone so I would unlock the bootloader and try to install flashable zip through TWRP.
@Vatt`ghern
Excuse me Bro but I will be so greatful if you can give me a closer sight and help me to solve this problem because i haven't understand the process you are talking about . i have a very small basic knowledge about Flashing phones and TWRP
larbimedrano said:
@Vatt`ghern
Excuse me Bro but I will be so greatful if you can give me a closer sight and help me to solve this problem because i haven't understand the process you are talking about . i have a very small basic knowledge about Flashing phones and TWRP
Click to expand...
Click to collapse
Download the platform tools (you don't have to download Android SDK) and check if your phone's bootloader can be actually unlocked, there is a guide how to do it.
I got update last night on my lg g6 Korean version..
Unfortunately i can't post screenshot of update log bcz of Korean language
zaid1 said:
I got update last night on my lg g6 Korean version..
Unfortunately i can't post screenshot of update log bcz of Korean language
Click to expand...
Click to collapse
Updating or LGBridge or LGup
Enviado desde mi LG-H870DS mediante Tapatalk
H870DS update to V30a is available via LG Bridge
Psycoholic said:
H870DS update to V30a is available via LG Bridge
Click to expand...
Click to collapse
Not working Lg bridge shows 2 updates pie update ... and if i pres update is downgrading to 10m why???
neobdium said:
Not working Lg bridge shows 2 updates pie update ... and if i pres update is downgrading to 10m why???
Click to expand...
Click to collapse
Same, tried twice...the second time he went into an endless reboot on the logo, on the firmware of 2017( 10m SIA ). Do not download it!!!
I was very upset when the first time he deleted all my data, damn lg
Nougat back to Oreo
BREALLU said:
Same, tried twice...the second time he went into an endless reboot on the logo, on the firmware of 2017( 10m SIA ). Do not download it!!!
I was very upset when the first time he deleted all my data, damn lg
Click to expand...
Click to collapse
Affirmative of the above that the LG Bridge software update "downgrades" the software version from Oreo to Nougat and brings back security patch for October 1st 2017...
It indicates that there are 2 available when you check but upon the completion of the first update, it wipes your phone clean.
Thank god, my G6 is a backup phone... version H870DS users take note. Don't use the LG Bridge to upgrade if your G6 is your primary device!
H870DS TWN Pie
My H870DS TWN updated to Android 9 (V30a) using the LG Bridge and even though it took quite a long time in the LG logo in order to start, it started and is working well.
ppp10 said:
My H870DS TWN updated to Android 9 (V30a) using the LG Bridge and even though it took quite a long time in the LG logo in order to start, it started and is working well.
Click to expand...
Click to collapse
u didn`t copy the kdz?
neobdium said:
u didn`t copy the kdz?
Click to expand...
Click to collapse
Sorry, but I did not copy the installation file.
ppp10 said:
Sorry, but I did not copy the installation file.
Click to expand...
Click to collapse
ok bro np. my lg g6 is HKG and is downgrading to nougat via LG Bridge
neobdium said:
ok bro np. my lg g6 is HKG and is downgrading to nougat via LG Bridge
Click to expand...
Click to collapse
If you can connect it to LG Bridge, isn't there a link in the right bottom of the "Software Update" menu to "Recover from update error" (not that all names where translated from the Portuguese language of my LG Bridge).
ppp10 said:
If you can connect it to LG Bridge, isn't there a link in the right bottom of the "Software Update" menu to "Recover from update error" (not that all names where translated from the Portuguese language of my LG Bridge).
Click to expand...
Click to collapse
i just find the HKG kdz of pie!! and i fla**** whit uppercut and i have android PIE
H870DS30a_00_OPEN_HK_DS_OP_0920.kdz FOR LG 870DS HKG
https://mega.nz/#!oUBXCIAL!8EdrQE-E5NIhN4593YrqgCDA_pyPi9vA4v-bfGkh0_E
https://www.mylgphones.com/lg-g6-an...-9-pie-in-hong-kong-taiwan-and-singapore.html
But, very slow download
EDIT: For SEA users i upload directely to mega.
H870DS30a_00_OPEN_SG_DS_OP_0920 .kdz
https://mega.nz/#!QxwTCQJI!J6BMZ84Twu6R2AaR9qaXGr4qb6h2fi8RzzbMde9cBJk
neobdium said:
i just find the HKG kdz of pie!! and i fla**** whit uppercut and i have android PIE
Click to expand...
Click to collapse
Hello, if I have ARE region of my LG G6+ (H870DSU), can I flash another region, for example HKG? Thank you.
J.
Jarko01 said:
Hello, if I have ARE region of my LG G6+ (H870DSU), can I flash another region, for example HKG? Thank you.
J.
Click to expand...
Click to collapse
Hmm dont`t know bro be carful not to brick the phone
whait for your region the update is not such a big deal
have a nice day!
Hi. Anyone able to put the PIE Camera apk on here for the LG G6. I updated it foolishly from the apkmirror site hoping to get the G7 camera and the Standard/Wide angles are reversed and not working properly. I should be able to install over this one like I did with the newer LG Camera Apk.
neobdium said:
Hmm dont`t know bro be carful not to brick the phone
whait for your region the update is not such a big deal
have a nice day!
Click to expand...
Click to collapse
So now I can confirm that changing a region is also an option
Two days ago I have successfully flashed (using LGUP+UPPERCUT -> UPGRADE option) other region (HKG) on my LG G6+ (H870DSU).
The firmware was H870DSU30a_00_OPEN_HK_DS_OP_0920.kdz and all works right after the flash, but for better performance I did also hard reset.
J.
Jarko01 said:
So now I can confirm that changing a region is also an option
Two days ago I have successfully flashed (using LGUP+UPPERCUT -> UPGRADE option) other region (HKG) on my LG G6+ (H870DSU).
The firmware was H870DSU30a_00_OPEN_HK_DS_OP_0920.kdz and all works right after the flash, but for better performance I did also hard reset.
J.
Click to expand...
Click to collapse
Nice but not allways is going to work i flashed some time ago android 7 indian version on my hkg and was not working
just to share, a week ago got update on my G6 870 in Bulgaria on A1 (ex mtel) operator.
so I was really pleased with the stability of the phone, got it with Android 6.x, than different stable upgrades, now with 9 is a bit slow. Did wait for a week, and today did master reset to be sure it is not bulk giving the issue, it is not. It is the release. First time disappointed by LG, but still a supporter
good luck
I would like to confirm that my H870DS TWN version updated to Android 9 using LG Bridge and everything is work well.
I took quite a long time to boot up in the LG logo, but finally it did and after about 2 manual reboots it's working as it did in Android 8, even though the security patch is from May 2019. Hopefully it will receive an OTA update with updated security settings.
Phone Software:
https://yadi.sk/i/BknXIdOQV9N5zw
Thanks for the information. Many people suffer from lg bridge when I wanted to update it showed 2 updates available and I didnt want to update due to complaints . Most people told lg bridge formatted their phones and downgraded to nougat !! did you have the same problem?
benveq said:
Thanks for the information. Many people suffer from lg bridge when I wanted to update it showed 2 updates available and I didnt want to update due to complaints . Most people told lg bridge formatted their phones and downgraded to nougat !! did you have the same problem?
Click to expand...
Click to collapse
No, I did not have the problem stated by other members that, I think, do have the G6 Korean and not Taiwan (TWN) version (the one I have).
In my LG Bridge, only 1 update was shown and everything went ok. I was afraid the phone was blocked during boot up, but it managed to start after 10-15 min with the LG logo in the screen. After that I already restarted twice and it booted up normally.
ppp10 said:
No, I did not have the problem stated by other members that, I think, do have the G6 Korean and not Taiwan (TWN) version (the one I have).
In my LG Bridge, only 1 update was shown and everything went ok. I was afraid the phone was blocked during boot up, but it managed to start after 10-15 min with the LG logo in the screen. After that I already restarted twice and it booted up normally.
Click to expand...
Click to collapse
oh ok thanks for the information. I think the problem only occurs twn and other regions except korea
OMG, I've given up on the LGH870DS a long time ago and quite surprise that Pie is now available. Any idea if they had kindly allowed the phone to be boot unlocked to install any custom roms? (just hoping!)
H870DS20i_00_OPEN_TW_DS_OP_0719 is still Oreo
helleon said:
H870DS20i_00_OPEN_TW_DS_OP_0719 is still Oreo
Click to expand...
Click to collapse
Have you tried the LG Bridge application? Mine did not show the Pie update OTA.
ppp10 said:
Have you tried the LG Bridge application? Mine did not show the Pie update OTA.
Click to expand...
Click to collapse
Thx, H870DS30a_00_OPEN_HK_DS_OP_0920 all good
After two tries with LG brigde I only got Android 7 of 8 but no Android 9. Also tried to flash with uppercut/LGUP but it stopped at 4% (used 3 different computers but no luck). If someone has a solution to flash the Android Pie to my H780DS TWN I would be glad to hear it.
DennisvanHerel said:
After two tries with LG brigde I only got Android 7 of 8 but no Android 9. Also tried to flash with uppercut/LGUP but it stopped at 4% (used 3 different computers but no luck). If someone has a solution to flash the Android Pie to my H780DS TWN I would be glad to hear it.
Click to expand...
Click to collapse
If you do have H870DS TWN (Taiwan) and in LG Bridge you don't find the Pie update, you can download it from here:
https://lg-firmwares.com/downloads-file/20901/H870DS30a_00_OPEN_TW_DS_OP_0920.kdz
I had downloaded the .kdz file but was not able to flash it. Uppercut fails at 4%. Is there an other way to flash the .kdz file? I don't mind if the phone is wiped.
DennisvanHerel said:
I had downloaded the .kdz file but was not able to flash it. Uppercut fails at 4%. Is there an other way to flash the .kdz file? I don't mind if the phone is wiped.
Click to expand...
Click to collapse
Flashed successfully with LG UP 1.16 and LG UP DLL update:
LGUP_Lab_Frame_Ver_1_16_0_3.msi
LGUP_Common_DLL_Ver_1_0_40_2.msi
H870DS30a_00_OPEN_TW_DS_OP_0920.kds
Last version of LG Bridge is installed on my computer and working but I'm unable to install Android 9 update... After the update, my phone is on Android 7 !?
So, I've tried with LG UP and common DLL... and it's OK.
Just launch LG UP, check "upgrade" and select downloaded kds firmware. :good:
Anyone knows why there isn't an OTA Update yet?
Pie update for LG G6 Indian variant...
Hello, when will Indian variant LG G6 - H870DS model get Android Pie update?
just got the update ota for my h870ds twn! finally!