Database Users

EVP Shipments?

Has anyone who ordered via EVP gotten shipping info or anything? I'm waiting for mine hope someone else is getting it today
Update: well I just got my order confirmation and the tracking number should be sent along shortly. so much for my hopes of a friday delivery

avalst said:
Has anyone who ordered via EVP gotten shipping info or anything? I'm waiting for mine hope someone else is getting it today
Update: well I just got my order confirmation and the tracking number should be sent along shortly. so much for my hopes of a friday delivery
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If you used EVP, if i were you i wouldn't expect anything until monday.

swaze said:
If you used EVP, if i were you i wouldn't expect anything until monday.
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Agreed. I just got my UPS tracking number within the last hour. No scheduled delivery date yet, but I'm fairly certain it will be Monday at the earliest. I'm kinda bummed, but on the plus side, it gives the awesome devs here time to refine their work. I'm hoping by Monday, we'll have a fully functional rooted stock ROM.

EVP bummed me out
Pre-ordered through EVP thought I would get it friday or maybe earlier. Turns out that wasn't the case I called a few time to see if my order had been placed they gave me the run around saying it had. I kept checking CC to see if a charge a been placed by sprint long story short, they hadn't placed my order to ship by 11:00am so I cancelled it, but before i did that i went to my local sprint store, did anyone elses store have food and drink for the customers? Anyway the nice lady at the sprint store used my info that was in the system from EVP order to set me up soooo I GOT A EVO ON LAUNCH DAY!!!! vs waiting til monday or later

Got my order # DM14-O-21047580 but it doesn't list a tracking #. She (Mandy) said it would ship today. Should I worry, or just expect it on Monday?

jeffla said:
Got my order # DM14-O-21047580 but it doesn't list a tracking #. She (Mandy) said it would ship today. Should I worry, or just expect it on Monday?
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expect the worst and hope for the best..its all you can do.

I still haven't gotten a tracking # so I don't think my next phone will come via EVP :-/
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Sent via the XDA Tapatalk App

Well the EVO arrived today so as it turns out EVP isn't so bad I just got caught up in the Launch day excitement. Can't wait to get home and actually get my hands on it!!

Clearance delay

This morning, I see this on my fedex tacking info Clearance delay. It made me a little nervous so I called fedex, askd the lady what this is about, she tells me. So i have to give a description of my Samsung galaxy box so they can identify it, and get its on its way. Good thing I found this early to minimize any more delay I hope?. Anyways Whats everyones experience with a "Clearance delay"If you have ever run into it . Did it slow everything down, delay your shipping. or not have much effect.

meds88 said:
This morning, I see this on my fedex tacking info Clearance delay. It made me a little nervous so I called fedex, askd the lady what this is about, she tells me. So i have to give a description of my Samsung galaxy box so they can identify it, and get its on its way. Good thing I found this early to minimize any more delay I hope?. Anyways Whats everyones experience with a "Clearance delay"If you have ever run into it . Did it slow everything down, delay your shipping. or not have much effect.
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I also have a clearance delay in Memphis...what information did you provide for the box description? Has your tracking information changed yet?
EDIT: Just called fedex and they said the package is en route to my zip code and will be here at the scheduled time...so I guess its just not updating the tracking information online.

meds88 said:
This morning, I see this on my fedex tacking info Clearance delay. It made me a little nervous so I called fedex, askd the lady what this is about, she tells me. So i have to give a description of my Samsung galaxy box so they can identify it, and get its on its way. Good thing I found this early to minimize any more delay I hope?. Anyways Whats everyones experience with a "Clearance delay"If you have ever run into it . Did it slow everything down, delay your shipping. or not have much effect.
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What?!! Did you mean there's no any description for what inside in the Box outside?!
maybe i have to be ready for that!.
Clove or Handtech ?

Same here. Clearance delay because handtec didn't include customs form on the box.
I called fedex and they said they now have the info they need but the phone wwill only be here tomorrow instead of today. LAME.

clubtech said:
Same here. Clearance delay because handtec didn't include customs form on the box.
I called fedex and they said they now have the info they need but the phone wwill only be here tomorrow instead of today. LAME.
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I also have a clearance delay but I call fedex and the automated system said that it was on it's way to the shipping facility that delivers to my zip code. My online tracking still says clearance delay though.
How accurate is Fedex's phone automatic system?
Did you talk to a representative or the automated system?

Dreadsteel said:
I also have a clearance delay but I call fedex and the automated system said that it was on it's way to the shipping facility that delivers to my zip code. My online tracking still says clearance delay though.
How accurate is Fedex's phone automatic system?
Did you talk to a representative or the automated system?
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Just talked to a rep. They said it was delayed in customs so I gave them some information and they said they would call back to let me know the package is on its way...So in response to your question, the automated system is not accurate.

OK. I had to fill out some forums that Fed ex emailed to me, then scan them and send them back! What a pain. Now i will be getting the package tomorrow rather then today. Booooooooooooooooooo anyways If you have a sg2 come check your tracking often so you dont have to wate any longer then u have allready

Funny when i called FedEx they said they received the forms needed from the SHIPPER (handtec) and dint ask me to fill out any form.
They said they hope it will get released today for tomorrow's shipping.
I can't believe handtec does not know they need to fill out customs forms when shipping internationally.

MAJED.y said:
What?!! Did you mean there's no any description for what inside in the Box outside?!
maybe i have to be ready for that!.
Clove or Handtech ?
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I use to work for fedex express. Putting a description on the outside would be a bad idea. People would help themselves to a five finger discount.

I submitted the forms, but the tracking page status still shows "clearance delay". Did anyone have their status updated?
I'm hoping I can at least get the phone tomorrow... With all this hassle it almost makes me regret buying this phone from abroad (especially since it looks like the official US version may be shipping this month or next).

smartbot said:
I submitted the forms, but the tracking page status still shows "clearance delay". Did anyone have their status updated?
I'm hoping I can at least get the phone tomorrow... With all this hassle it almost makes me regret buying this phone from abroad (especially since it looks like the official US version may be shipping this month or next).
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Mine is the same way. I verified all paperwork this morning around 10AM CST. I suspect they will all get approved in a batch. Not to worry, we'll be playing with our shiny new toys tomorrow!
Edit: I just got the following reply from the Customs Agent with FedEx when I asked why the status hadn't changed at all.
The package status will not change until early tomorrow morning. You can check the website in the morning to see if it is out for delivery.

My status just got updated to Int'l shipment release. Finally some good news today!

smartbot said:
My status just got updated to Int'l shipment release. Finally some good news today!
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Yep. Mine too! Hooray for having the GSII in our hot little hands tomorrow!!

Dang, I was suposed to get my today, then delay to tomorrow. now its looking like the next day after ;( WHY ME

Mine has also changed from clearance delay to Int'l shipment release. I hope they will ship it out tonight.
I called a rep about this and she told me that fedex has overnight delivery on this shipment so *cross fingers*

i may have helped you all.. my agent stated they didnt have the fcc release forms from handtec so i found the fcc id picture. and the online fcc form filed them out this morning and emailed scans in to fedex to the specific release agent.. called later and they said they now had all the paperwork they need.

great news!!!
Package status just changed to " Departed Fedex Location Memphis,TN"
Looks like overnight delivery is a go...I just hope its by plane haha

Well so much for getting my phone tomorrow...
It's saying there is a Clearance delay on mine too, and I got an email saying a Telecom form is required. I called fexed and asked if I needed to fill out a form, and they said the sender did..
Now I'll probably have to wait a week. DAMNIT.

What number did you guys call? Or how did you contact a specific agent?
I'd rather fill out the form itself than wait for Handtec. Where can I get the form?

fcc id
https://fjallfoss.fcc.gov/eas/GetApplicationAttachment.html?id=1429686
fcc form on this page with download link
http://www.canadacustomer.fedex.com/ca_english/customsguide/fcc.html

ASDA Pre-order

Hey guys has anyone had any details about ASDA dispatching the xperia z preorders?
I'm pretty sure that when i selected the free delivery option, that it mentioned something about it being a guaranteed delivery date of 28th Feb. Does anyone else remember anything similar?
I ordered on the 14th of Feb.

Mine is sitting on 'Back Order' haven't heard anything from ASDA.

Mine says this on the tracking system:
Awaiting Stock - We're waiting for stock of all these items to become available. As soon as these items leave our warehouse and are their way to you we'll send you an email to let you know.
But even if they get stock tomorrow i doubt they can get it to me the same day

It's wishful thinking, but hopefully they're just crap at keeping the website updated. Mine reads the same as others.
Going to be mighty annoyed if I don't get it tomorrow. I never go to Asda for anything - supermarket or online - they're not doing a great job of turning me around...

bythebeardofchabal said:
It's wishful thinking, but hopefully they're just crap at keeping the website updated. Mine reads the same as others.
Going to be mighty annoyed if I don't get it tomorrow. I never go to Asda for anything - supermarket or online - they're not doing a great job of turning me around...
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That's what i was hoping too, but seems unlikely :/

Check my posts on the other threads mate.. Asda have been a joke
I've rang them 3 times today and been told something different every time! The one said it was out of stock when I ordered, another one said tomorrow and then the third one said a couple of weeks
I think there's literally 0% of it coming tomorrow
Sent from my Nexus 4 using Tapatalk 2

Asda site now says in stock mmm
Sent from my Nexus 4 using Tapatalk 2

Guitarfreak26 said:
Check my posts on the other threads mate.. Asda have been a joke
I've rang them 3 times today and been told something different every time! The one said it was out of stock when I ordered, another one said tomorrow and then the third one said a couple of weeks
I think there's literally 0% of it coming tomorrow
Sent from my Nexus 4 using Tapatalk 2
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I spoke to them about 6pm and was told "your order isn't showing as back ordered on my screen. You see the phone isn't released untill tomorrow, so it can't be dispatched before then. If it doesn't say dispatched by this time tomorrow, call us back"
This was after I'd already explained the guaranteed 28th Delivery. Not holding my breath for getting it on release day. Even though the accessory pack was a big bonus, I picked Asda because no other site had commited to a delivery date at that point. Seems like another examine of Asda over promising and under delivering.

Tamb0 said:
I spoke to them about 6pm and was told "your order isn't showing as back ordered on my screen. You see the phone isn't released untill tomorrow, so it can't be dispatched before then. If it doesn't say dispatched by this time tomorrow, call us back"
This was after I'd already explained the guaranteed 28th Delivery. Not holding my breath for getting it on release day. Even though the accessory pack was a big bonus, I picked Asda because no other site had commited to a delivery date at that point. Seems like another examine of Asda over promising and under delivering.
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What was the guarantee? If they fail to deliver on the guaranteed date then what is their penalty?

Guitarfreak26 said:
Asda site now says in stock mmm
Sent from my Nexus 4 using Tapatalk 2
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I saw some sites got their deliveries late and had to dispatch on the 28th, i wonder if maybe this was the same for asda.

Mine still says on backorder. Just went through the process of ordering again to see if there were any delivery options this time and there were options to leave with neighbours etc. This wasn't an option when pre ordered. I am not sure if it means anything though.
I have seen on game forums that asda have form for this sort of thing too. Gonna see if I can find more info.

Still says on backorder. I'm gonna wait an hour or two then phone them again.

Does anyone have any confirmation that they promised a guaranteed delivery by today? As the fluff about it has gone from the website, I'm guessing with it are the T's and C's.

Im thnking of cancelling my order with ASDA, and ordering direct from Sony with the free headphones, £30 more though.

Bryan839 said:
Im thnking of cancelling my order with ASDA, and ordering direct from Sony with the free headphones, £30 more though.
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Where does it say that Sony are offering free headphones?
Update: just got off the phone with asda, while my order still says on back order, they're are saying that they have the phone in stock (as reflected on the site) and awaiting dispatch. Though I'm not certain I completely trust that!

The asda website looks like they've done a hasty removal job of anything to do with the preorder, so much that they still have photos of the preorder accessories, with absolutely no mention of coming with any.
I wouldn't imagine anyone would have felt the need to take proof of them promising delivery today, but it was plastered all over the site. It was even in the hidden T&Cs regarding the accessory pack saying you wouldn't actually get the dock and case today, something along the lines of "on 28th February you will receive the Bluetooth speaker, and a voucher for the case and dock redeemable from Sony stores"
The phone is being advertised as "in stock" for new orders, so I've got my fingers crossed that they are just being really poor at updating people's accounts.

http://forum.xda-developers.com/showthread.php?t=2168282
Free headphones when you purchase from sony

bythebeardofchabal said:
Does anyone have any confirmation that they promised a guaranteed delivery by today? As the fluff about it has gone from the website, I'm guessing with it are the T's and C's.
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I just remember it being mentioned when in the checkout process, i have searched online and others have mentioned the guaranteed delivery date for game pre-orders form asda direct in the past.

Bryan839 said:
http://forum.xda-developers.com/showthread.php?t=2168282
Free headphones when you purchase from sony
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Cheers.
I've decided to cancel my preorder with asda and get them directly from sony with the free headphones (which more then makes up for the extra £29). Though I'll probably sell the headphones.
Though even the order cancellation is a hassle, apparently it has to be passed to a "technical team" and will take 24 to 48 hours for an email to come through stating the order has been cancelled.... I don't think I'll ever use asda again!

Can't believe the way ASDA have handled this pre-order. Even their website shows 'in stock', but my order still says 'back order'!! Im on hold to speak to a manager!
---------- Post added at 10:50 AM ---------- Previous post was at 10:41 AM ----------
Tried to cancel the order, has to be passed on to another team, which takes 24-48 hours, but the phone may dispatch before they get the cancellation request. Crazy!!
The manager gave me a £40 e-voucher for the inconvenience. Ordered with Sony directly, with free headphones!

At&t order status

Dudes what's good? I pre ordered the note sept 19. When are we supposed to receive the phone? Any one got a clue? The web site says ship date 14-16 but is that date the day I'm supposed to get it or the day they put it on the mail? Confuseeed waited sooo long
Sent from my SAMSUNG-SGH-I717 using XDA Free mobile app

COA4178 said:
Dudes what's good? I pre ordered the note sept 19. When are we supposed to receive the phone? Any one got a clue? The web site says ship date 14-16 but is that date the day I'm supposed to get it or the day they put it on the mail? Confuseeed waited sooo long
Sent from my SAMSUNG-SGH-I717 using XDA Free mobile app
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Thats the date it is supposed to leave AT&T's possession. Depending on what shipping option you have, will depend on what day you receive it. IF you have the 2nd day FedEx, you should get it on the 16th (latest).
HOWEVER, there is a shipping date range. So if they ship it on the 16th, you will not get it until Monday the 20th. In addition, there has been a report (I have only seen 1 of these reports, but there could be more) of AT&T sedning emails that their shipping may be delayed due to shortage. Due to the lack of others not reporting this email (including me) and I am not so sure it is delayed for most people. Since TMO is shipping already, it is very possible that the AT&T has them in stock already and is prepping them to go out.
So the final answer to your question is ... I don't know, and neither does anyone else. The next few days is all we can say.

The earliest estimated ship date is the 14th. That's when they will hand them over to Fedex, UPS, etc. The phone doesn't officially release on AT&T until the 17th.

I was told I should have mine by Thurs. According to AT&T customer service. I ordered on first day of preorder and mine says estimate shipping 14th to 16th . Rep said it will ship out Tue. I'm not expecting until Friday honestly. However ,I got my preordered Note 1 on Thurs when it was was released in store on Friday . Crossing fingers!
Sent from my Nexus 10 using Tapatalk

Lol after nearly almost a month and att encourages to wait a bit more hahaha, sure teaching us how to be patient. Im quite desperate since im stuck at the moment with a galaxy note i717 tht has a cracked screen, mad slow, extreme wake lock issues, sometimes screen wont respond to the touch, lol after all I did had to change the glass about 2 times and I accidentally overheated the bottom part which also left a mark. Still works though lol. By the way it has tape all over the screen to keep the shattered glass from cutting me haha.
Sent from my GT-N8000 using XDA Free mobile app

Man this blows, I've seen online that several TMO customers already had their phones delivered today and are in possession of them while we lowly AT&T customers who preordered on day one don't even have them mail out yet

JJ2K1 said:
Man this blows, I've seen online that several TMO customers already had their phones delivered today and are in possession of them while we lowly AT&T customers who preordered on day one don't even have them mail out yet
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Never fear, it could be worse. Yes, TMo get it today, but we are at least second. Verizon isn't until next week, and the UK missed their release and got it moved back to Friday with ours. Ours could be the smoothest.. maybe.

Anyone hear of the shipment yet? Status on AT&T's site is the same for me "preparing for shipment" with a date of 14-16th for the estimated shipping date.

jokerier said:
Anyone hear of the shipment yet? Status on AT&T's site is the same for me "preparing for shipment" with a date of 14-16th for the estimated shipping date.
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I just looked at the site and still shows the same, preparing for shipment.
Sent from my SAMSUNG-SGH-I717 using XDA Free mobile app

just check my order it says shipped

screenshot plz to boost my confidence
Sent from my SAMSUNG-SM-N900A using XDA Free mobile app

screenshot

Me too, 2nd day shipping, be here by 16th at 8pm! c'mon FEDEX!!!!

Mine says shipped too. via USPS from Fort Worth TX (To VA)
Preorded 10/3..

good lord ... i preordered mine 9/22 and still says "preparing to ship"
Sent from my SAMSUNG-SM-N900A using XDA Free mobile app

My card was finally charged this morning

Does this mean it'll ship any time soon? the tmobile order page still says "order processing". Just hoping to get it asap so I can take advantage of the gear VR, 1 year netflix, & especially the soon to end free wireless charger via samsung pay registration..
Oh, I placed the order March 1st..

It probably already shipped. T-Mobile just didn't email you the tracking number yet. If you call T-Mobile and use the automated system to track your order, it will give you a shipping/tracking number.

My card was charged as well for a "pending transaction " though dated for the 7th. They will most likely ship on the 7th, I placed my order on the 27th

abc123pro said:
Does this mean it'll ship any time soon? the tmobile order page still says "order processing". Just hoping to get it asap so I can take advantage of the gear VR, 1 year netflix, & especially the soon to end free wireless charger via samsung pay registration..
Oh, I placed the order March 1st..
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I placed mine on March 1st as well but see no charges yet. T-Mobile contract is they won't charge you until they are ready to ship the device so that may be a good sign for you.
Sent from my SM-G925T using Tapatalk

abc123pro said:
Does this mean it'll ship any time soon? the tmobile order page still says "order processing". Just hoping to get it asap so I can take advantage of the gear VR, 1 year netflix, & especially the soon to end free wireless charger via samsung pay registration..
Oh, I placed the order March 1st..
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I already ordered the Free Wireless charger. I currently have a GS6 with Samsung Pay. I just added my Wells Fargo card (since it is now accepted). The offer does not specify you need a Galaxy S7.

abc123pro said:
Does this mean it'll ship any time soon? the tmobile order page still says "order processing". Just hoping to get it asap so I can take advantage of the gear VR, 1 year netflix, & especially the soon to end free wireless charger via samsung pay registration..
Oh, I placed the order March 1st..
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Click to collapse
I'm in the same boat placed my order on the first and got charged last night. They're only supposed to charge your card once the item has shipped so if you want you can make a fuss to customer service and get a little money refunded.

Well they just changed my status to shipped so we'll see what that really means soon

My card still not charged but the order page shows it excepted to ship on Monday or Tuesday.... so we shall see

No status update yet, still shows 3/4. Card has been charged now. No tracking number or confirmation has been given

strker45 said:
Well they just changed my status to shipped so we'll see what that really means soon
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I'm a little jealous because I ordered on the first and still no charges, my account says "being processed" and the explore order page keeps telling me to come back tomorrow. Just curious here. What did you choose? I chose titanium
Sent from my SM-G925T using Tapatalk

robogoflow said:
I'm a little jealous because I ordered on the first and still no charges, my account says "being processed" and the explore order page keeps telling me to come back tomorrow. Just curious here. What did you choose? I chose titanium
Sent from my SM-G925T using Tapatalk
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I ordered mine in black!

I ordered mine on the 2nd (early evening, so maybe that counts as the 3rd?) So I'm hoping maybe Monday it ships, if not Tuesday.

I'm trying to time my order so I get it on either Thursday or Friday(My 2 days off before I go outta town) it was backordered but said available to ship on the 7th. Now says 4-7 days again.

Are you all using JOD? I've used JOD before and never was charged anything at the time of switch, but that was in store I wonder if that matters

I used jod via customer care on 2/23 and they place a 1.00 hold on the card until the order is filled then it releases. BTW I received mine on 3/1
Sent from my SM-G935T using Tapatalk

AngioNicholai said:
It probably already shipped. T-Mobile just didn't email you the tracking number yet. If you call T-Mobile and use the automated system to track your order, it will give you a shipping/tracking number.
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Just checked through automation & it still says "being processed"

robogoflow said:
I'm a little jealous because I ordered on the first and still no charges, my account says "being processed" and the explore order page keeps telling me to come back tomorrow. Just curious here. What did you choose? I chose titanium
Sent from my SM-G925T using Tapatalk
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I know this wasn't directed at me but. I ordered it in Titanium and am backordered till Monday or Tuesday. Seems the Silver Titanium is a very popular color haha. I've seen it at best buy its amazing looking.

AngioNicholai said:
It probably already shipped. T-Mobile just didn't email you the tracking number yet. If you call T-Mobile and use the automated system to track your order, it will give you a shipping/tracking number.
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Explore and automated call system tell me processing.

So my shipping status still says ready for ups, so I'm assuming it won't actually ship until Monday and I'll receive Tuesday or Wednesday

strker45 said:
So my shipping status still says ready for ups, so I'm assuming it won't actually ship until Monday and I'll receive Tuesday or Wednesday
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Did you get any txt notifications that your card was charged and or its waiting to be shipped?
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