Database Users

Signal strength on my new Note 3..

Does anyone have a problem with their signal strength....mine will show 4g in an LTE area....it will switch back and forth from LTE to 4g constantly...sometimes the signal strength would be so low, that web pages wont even open for a min or two....I am using a sim adapter to use my sim card from my iphone 5, instead of using the new sim....I switch back and forth between my iphone and note, so I don't want to use another sim...does that cause problems?

Are you in Australia?
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My note 3's signal is stronger than original note.
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I was getting great 4G connection before this last update and now it's using the highest signal like 2g most of the time.
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Mine is rubbish
Well the actual signal strength is fine when its working, but it has real trouble re-connecting to my network (3, UK) after going out of range.
It sits on the 'emergency calls only' mode for ages, and requires a reboot, after which it immediately connects to my correct network.
Its made slightly better by manually selecting '3' as the network operator, but I have to reboot several times a day to keep connected.
Im planning on going to Car Phone Warehouse tomorrow for a chat about it...
George

ripnetuk: Just as a suggestion:
My NexusS tends to not to reestablish the data connection after a weak signal period. I can fix that by switching to airplane mode and back. (Rebooting takes ages with that phone).

Hi,
Id established that sometimes putting airplane mode on and off fixes it, but it often didnt. A reboot /always/ reconnected to the three network.
I took it back today, and Carphonewarehouse swapped it for a new unit, no questions asked, so im gonna give it a go for a while before thinking its fixed.
I did get my highest ever speed test result with the new phone tho - over 15 megs... ive never seen over 12 before, so hopefully its got a good antenna on it
g

Swapped for another unit and it's all working properly now so it was a lemon device causing it..
Phew!
Sent from my SM-N9005 using xda app-developers app

I compared reception and signal between my Note 3 and HTC ONE in Hong Kong. I found that the HTC ONE and the older LTE Model of the Note 2 got better reception/signal when compared to my new Samsung Note 3

How long did you have your phone before you changed it for a new one?
I am having the same problem as well, also having camera troubles as well... Sounds like I have a lemon as well..
coolfreebies
Sent from my iPad using Tapatalk - now Free

about 15 days...
Sent from my SM-N9005 using xda app-developers app

Weak signal, poor reception, dropped calls

Anyone else having these issues? I've noticed that places I always had at least 1-2 bars with my note 2 I will not have any service with my note 3. Also I have been dropping calls in areas that I never did. Could this be my new sim card or should I exchange my phone? I also feel that my wifi connection stability/range is slightly worse than before.

Mine is the same way,don't get the signal my note 2 would and 4G is weaker also .
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steve44618 said:
Mine is the same way,don't get the signal my note 2 would and 4G is weaker also .
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I hope this is just a first software or sim issue. Or at the very worst a first production run issue. I will likely be bringing mine to Verizon this weekend to test and new sim or exchange if that doesn't make any difference. Annoying.

Idk how much it will help you but I noticed I was in 3G a lot of the time as well. Definitely more than my N2, I switched my preferred network to LTE/CDMA instead of Global and I now have 4GLTE way more. As far as the wifi and phone reception, I myself haven't noticed any huge difference but I did read the international version of the N3 already received 2 updates and they supposedly not only improved the wifi and antenna signals but also battery life. Who knows when we'll see an update though. We are on Verizon.
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Ibkevin said:
Idk how much it will help you but I noticed I was in 3G a lot of the time as well. Definitely more than my N2, I switched my preferred network to LTE/CDMA instead of Global and I now have 4GLTE way more. As far as the wifi and phone reception, I myself haven't noticed any huge difference but I did read the international version of the N3 already received 2 updates and they supposedly not only improved the wifi and antenna signals but also battery life. Who knows when we'll see an update though. We are on Verizon.
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Tried that and it actually made my signal significantly worse. I switched back to global and my problem seems way worse tonight than any day this week. Can barely hold onto a signal in places that I never had an issue before. Battery pull didn't help at all. I constantly get a message that says I can't send messages and then asks me to retry. Frustrating, will be going to Verizon tomorrow or Friday to return/exchange

Just now noticing this
I wonder if this has anything to do with being rooted? it seems like I just started dropping calls like crazy just today. I do remember getting the sent error on some text messages, though I can't remember if that started befor or after rooting.

Haven't had a single issue with signal or dropping calls. Also my 4G speeds are pretty insane. I'm thinking there are some units with defective radios.

Bad antenna? Horrible signal and Wi-Fi

Am I the only one that has bad signal with this phone? My Wi-Fi cuts out and I barely get signal in places where I got 4 bars on my iPhone. Is there a fix to this?

Euforeik said:
Am I the only one that has bad signal with this phone? My Wi-Fi cuts out and I barely get signal in places where I got 4 bars on my iPhone. Is there a fix to this?
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Having the same issue with my note 3. Seems to have gotten slightly better the past few days, but still poor compared to my note 2. Thinking about taking it back to Verizon this week. Anyone know how the return/exchange process works? If I exchange it and still have problems then what are my options? Or if I return it do I get my upgrade back? Can I then repurchase it and have another 14 days to test and potentially return it?

This is my only complaint about my phone. No problems on WiFi, but 4G reception is inconsistent and I often find the phone switching to 3G in places my Note 2 wouldn't. In that situation, I can use Tellinfo to force LTE only and I often have reception. The only problem with this is in places where 3G would actually be appropriate, I obviously then have no service.
This leads me to conclude (and hope) that it's a software/modem firmware issue rather than a hardware issue--the device is switching to 3G when staying on LTE would be appropriate. As such, we might hope for a fix.
bladerealm124 said:
Having the same issue with my note 3. Seems to have gotten slightly better the past few days, but still poor compared to my note 2. Thinking about taking it back to Verizon this week. Anyone know how the return/exchange process works? If I exchange it and still have problems then what are my options? Or if I return it do I get my upgrade back? Can I then repurchase it and have another 14 days to test and potentially return it?
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I am almost certain there is a restocking fee but they may waive that/it may not apply if you are dealing with a defective device.

I have an ac router with 2 channels I sit 3 ft. From it and get poor connection errors and it's slow when it does work. I have Fios as well.
There has to be bad drivers or radio.
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Drachnem said:
I have an ac router with 2 channels I sit 3 ft. From it and get poor connection errors and it's slow when it does work. I have Fios as well.
There has to be bad drivers or radio.
Sent from my SM-N900V using xda app-developers app
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Click to collapse
Check out my ac issues thread there is a fix
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Drachnem said:
I have an ac router with 2 channels I sit 3 ft. From it and get poor connection errors and it's slow when it does work. I have Fios as well.
There has to be bad drivers or radio.
Sent from my SM-N900V using xda app-developers app
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I have same exact problem. Except I'm using century link
beamed from transporter room 3

My first N3 had great WiFi & signal strength, build date 10/2, but had a crooked camera.. I've since had 2 replacements both with WiFi & signal issues, same 10/6 build date.. I will be searching Best Buy for an earlier build date or perhaps one from a more recent batch within the past week if that's even possible.
Sent from my SM-N900V

Jay A whY said:
My first N3 had great WiFi & signal strength, build date 10/2, but had a crooked camera.. I've since had 2 replacements both with WiFi & signal issues, same 10/6 build date.. I will be searching Best Buy for an earlier build date or perhaps one from a more recent batch within the past week if that's even possible.
Sent from my SM-N900V
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Hmm interesting. Thanks for this info I will probably go to Verizon Wednesday for a replacement or to at least test signal strength side by side with another device

I have luckily had vast improvements. Reception has been much better my note 3 compared to my s3. No more dropped calls. Always have a 3g or 4g signal as where I never had. Always on wifi at this location but finally sending out pics with ease.... This has definitely been some thick icing on the cake. I love it
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What's ur build date? @ loopers
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Jay A whY said:
What's ur build date? @ loopers
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How do we find this? The only date I can find is under kernel verison. It states September 24th

bladerealm124 said:
How do we find this? The only date I can find is under kernel verison. It states September 24th
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When u register your phone via the Samsung website, it will tell you once you input the imei info and tab to the next field.
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I had the same problem with my wifi (slow link speed "5mbps" even tho I had great signal) I solved the problem by changing the channel on my wireless router from channel 11 to channel 10 now I have awesome Internet speed "75mbps" compared to what I had before. Try it, it might help you guys' problem also.
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Mine has a build date of 10/02. I'm hoping this is just a software issue. The signal is not horrible by any means. But it seems to be slightly worse than my note 2. I had a few dropped calls the first few days I owned it(never had one with my note 2) and areas where I would at the very worst have 1 bar of 1x I now have no signal(fades in and out constantly). Sometimes I even struggle to send texts in areas that it was never an issue with the note 2. Now you've got me scared that I'll get an even worse one if I exchange it. Did you get your replacements through Verizon? How painful is the process? Also any experience getting Samsung to fix an issue like this under warranty? I'm not sure what my best option is but I only have two more days before my 14 day exchange period runs out. Fwark.

Not sure of the build date of my first Note 3 , but my second Note 3 has a build date of 10/2 and both have wifi stability issues

http://forum.xda-developers.com/showpost.php?p=46632006&postcount=20

Tested my note 3 tonight side by side with my girlfriend's S4 and they had about the same signal strength(note was about 10dBm worse at first but quickly adjusted and was actually better for a short period). But after watching them for about 10 minutes they seemed to be almost identical. My signal seems to be a bit better more recently than it was previously(did a soft reset last night and cleared cache as well). The only time the poor performance is really noticeable is in my living room at home where I now have no service 90% of the time making it very hard to send texts and mms. Previously with my note 2 I had at least one bar of 1x most of the time and rarely lost service completely. Hoping this will improve with a software update. I don't plan on taking mine back since it seems likely to get the same or worse performance from a replacement

My wifi is strong 50mbps, its the 4g thats my issue this radio sucks compared to my 3 year old droid bionic.

I wonder how much of the signal issues has to do with the power management. The radio and s800 provide
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I am in downtown San Francisco and at best have only 1 bar showing on 4G. I spoke to VZW service, the rep told me it's counter intuitive: yes San Francisco is saturated as best as VZW can as far as LTE is concerned, but because there are so many people using LTE in such a small area, connectivity is virtually "0".
Is this horse manure?

[Q] anybody having weak radio reception?

Coming from a Motorola RAZR, I had LTE and 4G in a lot more locations than the Note3 is getting. Sometimes I even lose signal completely while it's switching towers. My RAZR never had this issue.
Is the antenna just weaker in the Samsungs?

19psi said:
Coming from a Motorola RAZR, I had LTE and 4G in a lot more locations than the Note3 is getting. Sometimes I even lose signal completely while it's switching towers. My RAZR never had this issue.
Is the antenna just weaker in the Samsungs?
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Motorola has always had great radios samsung not so good unfortunately
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That's disappointing to hear. I love this phone but if it can't do basic things that i'm accustomed to, it's frustrating. what good is it if i'm in 1x or 3G when my 2 year old RAZR was 4G in the same locations.

+1 for moto radios. I was spoiled and didn't even know it.

ManOfBusiness said:
+1 for moto radios. I was spoiled and didn't even know it.
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Had a Razr Maxx about 8 months ago, beginning to miss that part too. Can't use wifi because of the unsolvable multicast packet wakelock/drain. In buildings where I used to get 2 bars 4G with the Note 2 its now either 2 bars 3G or 1 bar 1X if I hold the phone at the bottom (where I think the radios might be). Needless to say I pay attention during the entire class period now.

Does anyone know of a good app to refresh the network. I used to use fresh network on my rezound but it force closes on my note 3.
Sent from my Galaxy Note 3

changt34x said:
Had a Razr Maxx about 8 months ago, beginning to miss that part too. Can't use wifi because of the unsolvable multicast packet wakelock/drain. In buildings where I used to get 2 bars 4G with the Note 2 its now either 2 bars 3G or 1 bar 1X if I hold the phone at the bottom (where I think the radios might be). Needless to say I pay attention during the entire class period now.
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Tellnfo might work a simple turn off radios and then back on could help
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My reception was so bad I called n complained 3 times to Verizon... Finally they called Samsung n Samsung said I could have a bad antenna so they shipped me a new n3....i still have the same issues
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I got a Samsung and I get horrible service at my house. 3 quarters of the time I have no signal but if step one foot outside I get good service 3 quarters of the time so it is a win lose situation
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corpat said:
I got a Samsung and I get horrible service at my house. 3 quarters of the time I have no signal but if step one foot outside I get good service 3 quarters of the time so it is a win lose situation
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Living on the edge of 3G coverage...when I say edge I mean 5 ft behind my house I would drop signal on most phones. 2 bars and no dropped calls or failed to send texts I would get with the old S4. So im getting great reception.

I spend time in a remote part of north Idaho. I get 1 bar of signal, no 4G, and limited 3G (instead of 1G) when I am lucky. I previously have chosen Moto phones because of the weak signal in that area. I bought a Note 3 fully prepared to return the phone in my 14 day window and swap for the Droid Maxx if necessary. I have been pleasantly surprised with the quality of the radio reception. It is on par with my previous Droid Razr. I have no complaints.

I've noticed my N3 gets poor or no 4g reception where my Note 2 got great 4G. I also noticed it would be on 3g when I know there's 4g in the area I'm in (e.g. highway), and I also found that if I disconnected data manually or made a call and disconnected (which also disconnects 3g), sometimes it would find and connect to 4G.
I hope this gets fixed in a radio update

Samzebian said:
I've noticed my N3 gets poor or no 4g reception where my Note 2 got great 4G. I also noticed it would be on 3g when I know there's 4g in the area I'm in (e.g. highway), and I also found that if I disconnected data manually or made a call and disconnected (which also disconnects 3g), sometimes it would find and connect to 4G.
I hope this gets fixed in a radio update
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Exactly my experience!
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Anyone have a flashable zip of the new radio? We now have official release of SS to flash it

We have SS now?! Sweet!
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19psi said:
We have SS now?! Sweet!
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Yup look here but still not 100% justttt yet http://forum.xda-developers.com/showthread.php?t=2517610

Signal strength horrible
Just bought a note 3 coming from a droid Bionic and original droid before that. The signal in my building is not great but my Bionic rarely had a problem with 4g. The note 3 is dropping to 3g and I have even seen 1x (haven't seen that in years). Data doesn't work half the time at work and that is an issue. Since I haven't had a Samsung before does anyone think this will be fixed? I did the update yesterday and was hoping that was this fix but nope. I was tossed between the note 3 and the droid maxx( for battery life). I still have a week to switch (for a fee of course) but the phone is awesome. However I can't live with bad reception. Does anyone have a comparison with the droid maxx for reception?
Thanks for the help.

lmike6453 said:
Anyone have a flashable zip of the new radio? We now have official release of SS to flash it
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Click to collapse
Id like to see a flashable zip of the new radios as well...anyone?
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How is signal strength / call quality?

Compared to other phones you have had? Im tired of samsung and their crappy radios that cant hold a good 4g connection. On verizon btw
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Cowbell_Guy said:
Compared to other phones you have had? Im tired of samsung and their crappy radios that cant hold a good 4g connection. On verizon btw
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I'm on Verizon. My signal strength is above what my lg g2 was. Pulled 61 down where I never could with g2 in same area.
Sent from my Kick A$$ MOTO X

That's why i don't buy Samsung phones. One guy stated in another thread he was keeping 4g in his basement and never had on previous phones. Sounds good to me.
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We have similiar thread here: http://forum.xda-developers.com/moto-x-style/help/signal-issues-t3199760
Anyway, good to know there are no real issues about it.

I'm having horrible LTE speeds
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i currently have the note 4 and i get crappy signals even at my school which is in downtown miami

My signal is better on X Pure than my Galaxy S6. Call quality is much better sounding to me also.

I had a S5 two weeks ago, I sold it and bought the nexus 6 when it went on sale at best buy for $350 a week ago.
My S5 would get lte in my house, 2 signal bars and -112dbm. The nexus 6 had a signal bug where it would go from 2 bars to no signal at all and it raped my battery, it wouldn't get lte in the basement either. The signal bug killed my battery, I always had time without signal between 12-20%
I took the nexus 6 back today and got the moto x pure 16gb at best buy it was the only phone they had in stock so I bought it. Signal is great in the basement, -100dbm, 2-3 signal bars all the time and lte works great.
All the phones were on the Verizon network in northeast ohio

I didn't have any official measurements running but all I know is that tonight at a concert inside Key Arena, I had almost full bars of LTE service on my MPX and my girlfriend had barely one bar of edge on her G4

Bootup said:
I didn't have any official measurements running but all I know is that tonight at a concert inside Key Arena, I had almost full bars of LTE service on my MPX and my girlfriend had barely one bar of edge on her G4
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Just curious, who's your provider?
MOTO X PURE EDITION!

I just went into settings > more > cellular networks > and hit network operators. It'll search for a while and then populate a list of providers ... I selected mine (T-Mobile) in lieu of "choose automatically" and noticed when I backed out of that screen my "preferred network type" had changed. Instead of simply saying "LTE" it shows a bunch more modes (assuming those specific to T-Mo). Of course it's too early to tell the impact of this, but it seems I have more bars (and a slightly better dBm). We'll see what happens