Database Users

Reception issues

Im in NYC and i have the worst reception with this phone. It goes from three bars to zero without even moving the dc for than 2 inches. Sometimes it drops completely then comes back full bars with the 1x symbol in place of the 3g icon. Does it just keep jumping from tower or signal or something? This is very frustrating since i switched from my iPhone which had FULL bars everywhere, for this. Is there an option in the settings that can help me out?
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maybe you should move.

That's true.
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maybe try an antenna booster!
http://www.cellphoneshop.net/antennabooster.html
can't beat the prices

Try a factory reset.

I have a long thread about this on the motorola forums. Long story short, call *611. Tell them about the signal fluctuations. Especially if you experience no signal often. They sent me a replacement phone to my hotel in Newark (not here by choice, i swear) and i've had nothing but 4 bars since. Search for BigForNothing on the Droid X motorola forums. Reception problems. Should be good to go from there. Verizon was very quick and helpful in getting me my replacement.

I'd try a factory reset and if that does not help, get the phone replaced. The Droid X has a very powerful antenna in it and should perform very well even in the more fringe areas.

Thanks for the heads up, im definitely calling vzw today.
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Did a factory reset before i rooted or updated to their first ota update (it has had bad reception since out of the box). Just tried *229 option one then again with option 2 (option two froze my phone after it was done and i had to pull the battery out to restart). I even tried* 22899 but i did all this while i was in harlem where i have full bars all the time so i have to wait til i get home to see if there is any improvement.
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Wondering if they will service my phone at the store if its rooted.
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Just went to a verizon store and they said they would have exchanged it on the spot but they didn't have any in stock.
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GoldenCyn said:
Im in NYC and i have the worst reception with this phone. It goes from three bars to zero without even moving the dc for than 2 inches. Sometimes it drops completely then comes back full bars with the 1x symbol in place of the 3g icon. Does it just keep jumping from tower or signal or something? This is very frustrating since i switched from my iPhone which had FULL bars everywhere, for this. Is there an option in the settings that can help me out?
Sent from my DROIDX using XDA App
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The algorithm used for the display on the iphone has been admitted to being incorrect by apple. The display in bars is showing more service than you actually have; even worse when they still drop calls

MANY gingerbread phones have reported signal issues. The DX being one of the worst. The recently released 602 update was supposed to fix the issue with an updated baseband. However, I am still having problems with random wifi and signal loss. usually without the lost signal icon. The phone simply stops exchanging any data. As if in airplane mode but no indication of it.
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[Q] Why does the signal antenna on the GS4 suck this bad?

I came over to the GS4 from a Motorola Photon 4G and the cellular signal antenna on the GS4 is nowhere even close to being as good as the Photon's. I am roaming almost all of the time at my house now where before with my Motorola I never had an issue. Is this a known problem with Samsung phones?? Is there anything that can be done about it?

Guess it all depends on perspective. I came from an Evo 3d, the S4 is hands down leaps and bounds better in reception than my 3d.
So from my perspective I have no gripes on the s4's reception.
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No issues here either. I came from the GS3 though. Maybe NV is in full effect in your area?
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This phone has the best antennas on the market actually. Test the dbm levels not your signal bars. Signal bars show voice not data. Most likely your poor reception is the network not the phone although it could be a bad device but I doubt it. You could be getting a NV upgrade in your area which would be good. Update your prl and profile. Check out s4gru.com for network vision and lte info.
Brought to you by Sprint and the letters GS and the number 4

Same network, Sprint, that I was on a few weeks ago with the Photon. Nothing has changed but the device. Its clearly nowhere near as good as the Photon as far as signal reception goes. I love it though. Just wish the antenna was as good.

jbb2388 said:
Same network, Sprint, that I was on a few weeks ago with the Photon. Nothing has changed but the device. Its clearly nowhere near as good as the Photon as far as signal reception goes. I love it though. Just wish the antenna was as good.
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Where do you live and do you know if Network Vision had been started in your area. If not it could very well have just started in the "few weeks" you claim you swapped from your other phone. In my area specifically Network Vision upgrades began literally overnight and signals dropped to zero for several days. Even more weeks after the upgrades began signal comes and goes as they turn towers on and off testing them.
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jbb2388 said:
Same network, Sprint, that I was on a few weeks ago with the Photon. Nothing has changed but the device. Its clearly nowhere near as good as the Photon as far as signal reception goes. I love it though. Just wish the antenna was as good.
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Same here, not even close to the Photon. In fact, sometimes I get the "no connection retry" messages on the s4 at work and home in Omaha and the only time I got that on the Photon was in Backbone State Park, IA! love the phone though!

It will be hard to beat a Motorola phone for signal strength. I had a Photon as well and it always had signal in places other phones didn't. However, with the S3 and S4 I have not had any issues with dropped calls or bad signal. It has been about average.

The Photon is known to get really good cellular reception. That was the case for me, although wifi on that phone is terrible. In my experience, my GS4 gets better voice, data, and wifi reception than any other phone I've had on Sprint. I guess YMMV.
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I had the Photon as well until I upgraded to the S4. I haven't really noticed a difference, other than the S4>MoPho.

My wife and I both switched to the S4 from Photon 4Gs and we have both noticed how much better the RF reception was on the old Photons. The S4 is a great phone but it drops into roaming in areas that were never an issue for us before. I've heard a pot of anecdotal evidence, though, that Moto always makes strong RF phones.
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Its the radio in these samsung phone u are right Motorola,iPhone have Better
radios
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smoke423 said:
Its the radio in these samsung phone u are right Motorola,iPhone have Better
radios
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Don't know about iPhones... My mom and bro both have the i5 and last week when we went to California (LA specifically) for a family trip, I had LTE in areas they didn't and every time they had LTE so did I. Same goes for areas of NYC, they will not have LTE in areas I do. And yes, all of us have Sprint.

My cellular signal is much better than the HTC One I traded for the S4, but my wifi signal is terrible. With my One, I was able to connect to both my 5GHz and 2.4GHz channels upstairs (although 5 had bad signal strength due to range), and 2.4GHz was pretty great.
On the S4, my 5GHz connection is about the same, but it barely registers the 2.4GHz at all. What's up with that?

I also came from the Photon to the G S4, it has huge difference in reception. I knew I would loose some signal when I decided never to buy another Moto again but this hurts! I can sit in my house in Lincoln NE and I'm lucky if I can keep a signal long enough for the phone to ring the other line. Most of the time I get the Sprint Error code.

Go back to the photon. Problem solved.
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Weak signal, poor reception, dropped calls

Anyone else having these issues? I've noticed that places I always had at least 1-2 bars with my note 2 I will not have any service with my note 3. Also I have been dropping calls in areas that I never did. Could this be my new sim card or should I exchange my phone? I also feel that my wifi connection stability/range is slightly worse than before.

Mine is the same way,don't get the signal my note 2 would and 4G is weaker also .
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steve44618 said:
Mine is the same way,don't get the signal my note 2 would and 4G is weaker also .
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I hope this is just a first software or sim issue. Or at the very worst a first production run issue. I will likely be bringing mine to Verizon this weekend to test and new sim or exchange if that doesn't make any difference. Annoying.

Idk how much it will help you but I noticed I was in 3G a lot of the time as well. Definitely more than my N2, I switched my preferred network to LTE/CDMA instead of Global and I now have 4GLTE way more. As far as the wifi and phone reception, I myself haven't noticed any huge difference but I did read the international version of the N3 already received 2 updates and they supposedly not only improved the wifi and antenna signals but also battery life. Who knows when we'll see an update though. We are on Verizon.
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Ibkevin said:
Idk how much it will help you but I noticed I was in 3G a lot of the time as well. Definitely more than my N2, I switched my preferred network to LTE/CDMA instead of Global and I now have 4GLTE way more. As far as the wifi and phone reception, I myself haven't noticed any huge difference but I did read the international version of the N3 already received 2 updates and they supposedly not only improved the wifi and antenna signals but also battery life. Who knows when we'll see an update though. We are on Verizon.
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Tried that and it actually made my signal significantly worse. I switched back to global and my problem seems way worse tonight than any day this week. Can barely hold onto a signal in places that I never had an issue before. Battery pull didn't help at all. I constantly get a message that says I can't send messages and then asks me to retry. Frustrating, will be going to Verizon tomorrow or Friday to return/exchange

Just now noticing this
I wonder if this has anything to do with being rooted? it seems like I just started dropping calls like crazy just today. I do remember getting the sent error on some text messages, though I can't remember if that started befor or after rooting.

Haven't had a single issue with signal or dropping calls. Also my 4G speeds are pretty insane. I'm thinking there are some units with defective radios.

Bad antenna? Horrible signal and Wi-Fi

Am I the only one that has bad signal with this phone? My Wi-Fi cuts out and I barely get signal in places where I got 4 bars on my iPhone. Is there a fix to this?

Euforeik said:
Am I the only one that has bad signal with this phone? My Wi-Fi cuts out and I barely get signal in places where I got 4 bars on my iPhone. Is there a fix to this?
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Having the same issue with my note 3. Seems to have gotten slightly better the past few days, but still poor compared to my note 2. Thinking about taking it back to Verizon this week. Anyone know how the return/exchange process works? If I exchange it and still have problems then what are my options? Or if I return it do I get my upgrade back? Can I then repurchase it and have another 14 days to test and potentially return it?

This is my only complaint about my phone. No problems on WiFi, but 4G reception is inconsistent and I often find the phone switching to 3G in places my Note 2 wouldn't. In that situation, I can use Tellinfo to force LTE only and I often have reception. The only problem with this is in places where 3G would actually be appropriate, I obviously then have no service.
This leads me to conclude (and hope) that it's a software/modem firmware issue rather than a hardware issue--the device is switching to 3G when staying on LTE would be appropriate. As such, we might hope for a fix.
bladerealm124 said:
Having the same issue with my note 3. Seems to have gotten slightly better the past few days, but still poor compared to my note 2. Thinking about taking it back to Verizon this week. Anyone know how the return/exchange process works? If I exchange it and still have problems then what are my options? Or if I return it do I get my upgrade back? Can I then repurchase it and have another 14 days to test and potentially return it?
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I am almost certain there is a restocking fee but they may waive that/it may not apply if you are dealing with a defective device.

I have an ac router with 2 channels I sit 3 ft. From it and get poor connection errors and it's slow when it does work. I have Fios as well.
There has to be bad drivers or radio.
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Drachnem said:
I have an ac router with 2 channels I sit 3 ft. From it and get poor connection errors and it's slow when it does work. I have Fios as well.
There has to be bad drivers or radio.
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Check out my ac issues thread there is a fix
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Drachnem said:
I have an ac router with 2 channels I sit 3 ft. From it and get poor connection errors and it's slow when it does work. I have Fios as well.
There has to be bad drivers or radio.
Sent from my SM-N900V using xda app-developers app
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I have same exact problem. Except I'm using century link
beamed from transporter room 3

My first N3 had great WiFi & signal strength, build date 10/2, but had a crooked camera.. I've since had 2 replacements both with WiFi & signal issues, same 10/6 build date.. I will be searching Best Buy for an earlier build date or perhaps one from a more recent batch within the past week if that's even possible.
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Jay A whY said:
My first N3 had great WiFi & signal strength, build date 10/2, but had a crooked camera.. I've since had 2 replacements both with WiFi & signal issues, same 10/6 build date.. I will be searching Best Buy for an earlier build date or perhaps one from a more recent batch within the past week if that's even possible.
Sent from my SM-N900V
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Hmm interesting. Thanks for this info I will probably go to Verizon Wednesday for a replacement or to at least test signal strength side by side with another device

I have luckily had vast improvements. Reception has been much better my note 3 compared to my s3. No more dropped calls. Always have a 3g or 4g signal as where I never had. Always on wifi at this location but finally sending out pics with ease.... This has definitely been some thick icing on the cake. I love it
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What's ur build date? @ loopers
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Jay A whY said:
What's ur build date? @ loopers
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How do we find this? The only date I can find is under kernel verison. It states September 24th

bladerealm124 said:
How do we find this? The only date I can find is under kernel verison. It states September 24th
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When u register your phone via the Samsung website, it will tell you once you input the imei info and tab to the next field.
Sent from my SM-N900V

I had the same problem with my wifi (slow link speed "5mbps" even tho I had great signal) I solved the problem by changing the channel on my wireless router from channel 11 to channel 10 now I have awesome Internet speed "75mbps" compared to what I had before. Try it, it might help you guys' problem also.
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Mine has a build date of 10/02. I'm hoping this is just a software issue. The signal is not horrible by any means. But it seems to be slightly worse than my note 2. I had a few dropped calls the first few days I owned it(never had one with my note 2) and areas where I would at the very worst have 1 bar of 1x I now have no signal(fades in and out constantly). Sometimes I even struggle to send texts in areas that it was never an issue with the note 2. Now you've got me scared that I'll get an even worse one if I exchange it. Did you get your replacements through Verizon? How painful is the process? Also any experience getting Samsung to fix an issue like this under warranty? I'm not sure what my best option is but I only have two more days before my 14 day exchange period runs out. Fwark.

Not sure of the build date of my first Note 3 , but my second Note 3 has a build date of 10/2 and both have wifi stability issues

http://forum.xda-developers.com/showpost.php?p=46632006&postcount=20

Tested my note 3 tonight side by side with my girlfriend's S4 and they had about the same signal strength(note was about 10dBm worse at first but quickly adjusted and was actually better for a short period). But after watching them for about 10 minutes they seemed to be almost identical. My signal seems to be a bit better more recently than it was previously(did a soft reset last night and cleared cache as well). The only time the poor performance is really noticeable is in my living room at home where I now have no service 90% of the time making it very hard to send texts and mms. Previously with my note 2 I had at least one bar of 1x most of the time and rarely lost service completely. Hoping this will improve with a software update. I don't plan on taking mine back since it seems likely to get the same or worse performance from a replacement

My wifi is strong 50mbps, its the 4g thats my issue this radio sucks compared to my 3 year old droid bionic.

I wonder how much of the signal issues has to do with the power management. The radio and s800 provide
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I am in downtown San Francisco and at best have only 1 bar showing on 4G. I spoke to VZW service, the rep told me it's counter intuitive: yes San Francisco is saturated as best as VZW can as far as LTE is concerned, but because there are so many people using LTE in such a small area, connectivity is virtually "0".
Is this horse manure?

How is signal strength / call quality?

Compared to other phones you have had? Im tired of samsung and their crappy radios that cant hold a good 4g connection. On verizon btw
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Cowbell_Guy said:
Compared to other phones you have had? Im tired of samsung and their crappy radios that cant hold a good 4g connection. On verizon btw
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I'm on Verizon. My signal strength is above what my lg g2 was. Pulled 61 down where I never could with g2 in same area.
Sent from my Kick A$$ MOTO X

That's why i don't buy Samsung phones. One guy stated in another thread he was keeping 4g in his basement and never had on previous phones. Sounds good to me.
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We have similiar thread here: http://forum.xda-developers.com/moto-x-style/help/signal-issues-t3199760
Anyway, good to know there are no real issues about it.

I'm having horrible LTE speeds
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i currently have the note 4 and i get crappy signals even at my school which is in downtown miami

My signal is better on X Pure than my Galaxy S6. Call quality is much better sounding to me also.

I had a S5 two weeks ago, I sold it and bought the nexus 6 when it went on sale at best buy for $350 a week ago.
My S5 would get lte in my house, 2 signal bars and -112dbm. The nexus 6 had a signal bug where it would go from 2 bars to no signal at all and it raped my battery, it wouldn't get lte in the basement either. The signal bug killed my battery, I always had time without signal between 12-20%
I took the nexus 6 back today and got the moto x pure 16gb at best buy it was the only phone they had in stock so I bought it. Signal is great in the basement, -100dbm, 2-3 signal bars all the time and lte works great.
All the phones were on the Verizon network in northeast ohio

I didn't have any official measurements running but all I know is that tonight at a concert inside Key Arena, I had almost full bars of LTE service on my MPX and my girlfriend had barely one bar of edge on her G4

Bootup said:
I didn't have any official measurements running but all I know is that tonight at a concert inside Key Arena, I had almost full bars of LTE service on my MPX and my girlfriend had barely one bar of edge on her G4
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Just curious, who's your provider?
MOTO X PURE EDITION!

I just went into settings > more > cellular networks > and hit network operators. It'll search for a while and then populate a list of providers ... I selected mine (T-Mobile) in lieu of "choose automatically" and noticed when I backed out of that screen my "preferred network type" had changed. Instead of simply saying "LTE" it shows a bunch more modes (assuming those specific to T-Mo). Of course it's too early to tell the impact of this, but it seems I have more bars (and a slightly better dBm). We'll see what happens