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A Motorola person called just a few minutes ago and told that my order would be canceled because of it not going through their system. My card got a pre-auth. The order status still hasn't changed but this is a total disappointment!
NOT HAPPY!
maybe its time to get an IPAD2 tomorrow.
Did you get in on the 600 coupon deal?
you should have asked if it was due to a bank issue and settled it before getting off the phone. Most of the time issues like this are due to bank issues, not merchant ones
I talked to a woman at corporate yesterday about a problem I was having (being charged for the gel case which was suppose to be free) they didn't mention anything to me about my order having a problem. That doesn't mean I'll get it though, still haven't received a tracking number.. says March 1 or March 2 delivery..
generic.imitation said:
Did you get in on the 600 coupon deal?
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Yes , the 25% off coupon
dipsy1849 said:
Yes , the 25% off coupon
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What time did you place it, just out of curiosity?
parrotheadmjb said:
What time did you place it, just out of curiosity?
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I was in the first batch of 25% coupon users...soon enough!
Either way, for those worried about not receiving a tracking number. I didn't receive one for a separate order I placed the next day for full price (it was only an accessory) but either way it says delivery on March 2 or March 3. No tracking # or shipping confirmation.
dipsy1849 said:
maybe its time to get an IPAD2 tomorrow.
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Don't punish yourself over this!
parrotheadmjb said:
Either way, for those worried about not receiving a tracking number. I didn't receive one for a separate order I placed the next day for full price (it was only an accessory) but either way it says delivery on March 2 or March 3. No tracking # or shipping confirmation.
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Please keep us updated when either one ships to see if they are handling the discounted orders differently.
dipsy1849 said:
A Motorola person called just a few minutes ago and told that my order would be canceled because of it not going through their system. My card got a pre-auth. The order status still hasn't changed but this is a total disappointment!
NOT HAPPY!
maybe its time to get an IPAD2 tomorrow.
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Did you try to reorder over the phone?
jm9843 said:
Don't punish yourself over this!
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hehe... just bitter. I cant deal with iOS after tasting android anyways.
ggoldfingerd said:
Did you try to reorder over the phone?
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No.. whats the number?
dipsy1849 said:
No.. whats the number?
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I meant when they called you to cancel it. I don't think you can do anything now, but you could try to call them back. The worst thing that could happen is that they say no.
dipsy1849 said:
hehe... just bitter. I cant deal with iOS after tasting android anyways.
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IOS.....? Yuck. Just kidding....actually not really. Can't stand it
dipsy1849 said:
A Motorola person called just a few minutes ago and told that my order would be canceled because of it not going through their system. My card got a pre-auth. The order status still hasn't changed but this is a total disappointment!
NOT HAPPY!
maybe its time to get an IPAD2 tomorrow.
Click to expand...
Click to collapse
Do you know the reason why was cancelled? Did they tell you why?
i called today to get the status of my order and was told they didn't have one yet and someone would call me back about it. not looking good!
If the Motorola rep person didn't specifically say that it was because of the coupon, it could have easily been a bank or credit card company issue that caused it.
martonikaj said:
If the Motorola rep person didn't specifically say that it was because of the coupon, it could have easily been a bank or credit card company issue that caused it.
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that would be my guess as well since many people have reported getting theres already or have found their tracking number on fedex.com by looking it up via reference number.
I seriously doubt this was the case with mine. I had a card full of $ and It had a pre-auth as well. Anyhow, I called CS again and they said that the order specialists would call me within 4 hours to tell me the sttus of the order(I didnt mention about the motorola lady calling me). So apparently, Motorola CS guys have no clue if my order was canceled. Not sure what to think!
Ok so there are two statuses....what is the difference?
Probably no difference
jacklebott said:
Probably no difference
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then why have two different statuses lol? I would guess completed is either shipped or card charged, instead of pending charge
You forgot one. There's also pre-ordered... But these statuses shouldn't make any difference.
Sent from my teapot. :3
Foxy Roxy said:
You forgot one. There's also pre-ordered... But these statuses shouldn't make any difference.
Sent from my teapot. :3
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Pre-order is pretty much self explanatory=u get it when batch 2 comes out
Its the same thing. Complete means your order had been completed by Google Staff. Estimated shipping date means its been handed to UPS and they have determined an expected dilivery date.
lazarat said:
Pre-order is pretty much self explanatory=u get it when batch 2 comes out
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Lol um... Nope! I ordered 3-5min after N4 was made available and there are others wayyy after me that has complete / est shipping nov15th on their order status.
These status doesn't mean crap. I confirmed with 2 representative that my order will be shipped in 1-2 business days just like everyone else.
Sent from my teapot. :3
lazarat said:
Ok so there are two statuses....what is the difference?
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If what google said about same day shipping is true, then my guess is completed=shipping yesterday, 15th=shipping tomorrow (for all the utc-7+ ,people, it's the 14th where I am, though you could have deduced that already )
qpqpqp said:
Its the same thing. Complete means your order had been completed by Google Staff. Estimated shipping date means its been handed to UPS and they have determined an expected dilivery date.
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No, it means that they should be sending it then, not that they already have it.
Sent from my Nexus 7 using Tapatalk 2
Foxy Roxy said:
Lol um... Nope! I ordered 3-5min after N4 was made available and there are others wayyy after me that has complete / est shipping nov15th on their order status.
These status doesn't mean crap. I confirmed with 2 representative that my order will be shipped in 1-2 business days just like everyone else.
Sent from my teapot. :3
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I ordered that in less than 30 seconds after it became available and I am in pre-order status. For that reason I can't believe that I will have to wait for the next batch. I will get very angry if people ordered that after me got it before me. As soon as logs are kept and google have at least one computer available to sort the logs by time they should start dispatching with the first-come first-served patterns. Otherwise it is just unfair. I am so happy that you have confirmed that with 2 representatives. I sent an email to Google Play yesterday and I received a response saying that their records and my order id show that I will have the device shipped by the evening of 15/11. (this should be an automated reply by a bot that crawls your email and finds possible answers to your question - I say that because firstly I received the answer in 1-2 minutes and I don't believe that in such a busy day I had such a quick response and secondly the answer was close to what I asked but not exactly what I asked).
astalavista_thes said:
I ordered that in less than 30 seconds after it became available and I am in pre-order status. For that reason I can't believe that I will have to wait for the next batch. I will get very angry if people ordered that after me got it before me. As soon as logs are kept and google have at least one computer available to sort the logs by time they should start dispatching with the first-come first-served patterns. Otherwise it is just unfair. I am so happy that you have confirmed that with 2 representatives. I sent an email to Google Play yesterday and I received a response saying that their records and my order id show that I will have the device shipped by the evening of 15/11. (this should be an automated reply by a bot that crawls your email and finds possible answers to your question - I say that because firstly I received the answer in 1-2 minutes and I don't believe that in such a busy day I had such a quick response and secondly the answer was close to what I asked but not exactly what I asked).
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Google reps are even more retarded than tmobile reps. And yes i guess preorder is just a glitch. As long as they have charged you card showing in ur online banking u should be good. Mine still shows pending
im assuming that if the order processed(got to the result page), you got urself a nexus 4!.
complete, shipping on november, pre-ordered doesnt matter..?
...And..... It's down.... Can't say I'm surprised to see this happen
Sent from my Nexus 4 using XDA Free mobile app
frustrating to say the least
The cant manage nothing. Bad servers, bad support .. Its very sad that they tread the customers like this.
Strange how the site was okay to the last second and when it hit the time it died.
Yeah thats sad. Was going to order one but no no
Audioboxer said:
Strange how the site was okay to the last second and when it hit the time it died.
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Guess thousands of F5 presses will do that
Sent from my Nexus 4 using XDA Free mobile app
can't say i didn't predict this from happening
Probably they programmed a swap in the DNS and now is failing miserably
Actually, it's why I "don't" hate the invite system so much. Preorder either crash the server or take very very long time to arrive. It is a huge task for a small and new company to face so much demand.
Same I kind of expected a crap ton of people trying to get on and assumed it would go down, There actual site/forums are down as well. Like if you try to go to the forums it says OnePlus Forums
Saving some server resources for our account log in. Sorry for the trouble and check back in an hour! So I am assuming they shut the forums off to try and make getting to the preorder site better but obviously that didn't work.
I got to the confirmation step. When I hit continue to payment, i started getting connection errors. Still can't order
I can try to set up my pre order again, but it won't let me choose the state i live in for my address.
Now it just says
404 Not Found nginx when going to the site
All this work I'm doing to get a phone that is most likely going to have a crippling touch screen defect. Curse you nexus 6 price!
The site is back online but button does not work.
Lol, I'm only doing this because the Nexus 6 is so expensive.
Has anyone gotten through by chance? I was so close! It said my estimated shipping time was 1 week before the server crashed. Now I can't even fill in my state, and my pre order set up has been cleared
Got mine pre-ordered.
2 week wait
I got through. Shipping time was quoted as one week. When I finally got the page to load the state wasn't loading and I had to be patient and wait. When I got the confirmation page and click to go to paypal it 404d and luckily I clicked back and then next again and it went to paypal fine.
TwinkyOfHope said:
Lol, I'm only doing this because the Nexus 6 is so expensive.
Has anyone gotten through by chance? I was so close! It said my estimated shipping time was 1 week before the server crashed. Now I can't even fill in my state, and my pre order set up has been cleared
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You're a "lucky" one to get that far.
Audioboxer said:
Got mine pre-ordered.
2 week wait
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really I still can't get to the site very well yet
bbgarnett said:
really I still can't get to the site very well yet
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It came up showing my order as blank (I saved my pre-order yesterday), but I just hit continue to payment and once paypal loaded everything was okay.
It's on the Verizon site, but not available through the comcast link. CS said it would ship the 18th. Guess I'll see how long it takes to show up on comcast site and go from there. Was hoping to have Friday. The wait continues....
It's already 3-4 months late! What' s another week?
zetsumeikuro said:
It's already 3-4 months late! What' s another week?
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Hey look at the bright side, it's black, a special color just for VZW customers!!! Oh wait a minute, no it's not....
At this rate I bet the 6 months GP Music is a lie as well.
bigtimejdub said:
It's on the Verizon site, but not available through the comcast link. CS said it would ship the 18th. Guess I'll see how long it takes to show up on comcast site and go from there. Was hoping to have Friday. The wait continues....
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It's on the Comcast link - you have to hit the "All Devices" tab at the top. Then either search the page for Nexus 6 or filter by Motorola.
ChristianJay said:
Hey look at the bright side, it's black, a special color just for VZW customers!!! Oh wait a minute, no it's not....
At this rate I bet the 6 months GP Music is a lie as well.
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That made my night! Well played good sir!
ChristianJay said:
At this rate I bet the 6 months GP Music is a lie as well.
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No it is available for any N6 purchased thru 3/31/15, activate by 4/20/15.
https://store.google.com/terms/play_music_2015q1
JulesJam said:
It's on the Comcast link - you have to hit the "All Devices" tab at the top. Then either search the page for Nexus 6 or filter by Motorola.
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Thanks for pointing that out. On the Verizon site it's under google devices. I went ahead and ordered through the link, now the waiting game is on. Coming from galaxy s4 (hyperdrive), this will be my first nexus device. Super pumped.
I was testing a Sprint Nexus on my account and Google sent me an email saying I'd qualified for the free six months. I'd already returned the phone when I found out big red would be launching their own. This was back at the end of February. Still not sure if it's because I was using it on VZ or google was offering it to any purchases of the Nexus 6
piaa_nissan said:
I was testing a Sprint Nexus on my account and Google sent me an email saying I'd qualified for the free six months. I'd already returned the phone when I found out big red would be launching their own. This was back at the end of February. Still not sure if it's because I was using it on VZ or google was offering it to any purchases of the Nexus 6
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Something else I just thought of, the Phandroid "trusted source" leaked photos on Feb. 5th of the VZW N6 complete with logo do show a black device.
Having stated explicitly on their site it's black would open them up to problems if they shipped anything else. I think Phandroid was ahead of the curve
piaa_nissan said:
Having stated explicitly on their site it's black would open them up to problems if they shipped anything else. I think Phandroid was ahead of the curve
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Man I hope so, after all this BS waiting for them to release it be nice if they threw us a bone like that.
Amen to that, I plan on keeping my Note 4 around for a few days just to make sure they didn't do anything else different
piaa_nissan said:
Amen to that, I plan on keeping my Note 4 around for a few days just to make sure they didn't do anything else different
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Yeah I'm on Edge so no sending the G2 back until the Nexus gets here.
If it is black then it's new nickname is without a doubt DARTH VADER. Big, black, and bad ass!
This thread beat you by 3 hours
Nexus 6 is live on Verizon Wireless site.
Closed
Check status of yours! I ordered 2/23 at 8:08 and mine just turned to shipped with a tracking number!
mcwoods said:
Check status of yours! I ordered 2/23 at 8:08 and mine just turned to shipped with a tracking number!
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How did you check the status?
mcwoods said:
Check status of yours! I ordered 2/23 at 8:08 and mine just turned to shipped with a tracking number!
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Mine did as well!! I was so excited I came here to post about it, but you've beaten me to it LOL! :good::good:
eric150 said:
How did you check the status?
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Click the link in your original email about order status.
eric150 said:
How did you check the status?
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Log into your verizon account and look at your orders. I go an email from them with the order confirmation as well the day i ordered.
Fourty8 said:
Click the link in your original email about order status.
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Darn it, I ordered mine on 2/23. It still says processing est ship date as 3/11
eric150 said:
Darn it, I ordered mine on 2/23. It still says processing est ship date as 3/11
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There are people on android central that ordered after you, but it still shipped today. Hopefully we actually get the devices, and they arent on hold for Friday.
Fourty8 said:
Mine did as well!! I was so excited I came here to post about it, but you've beaten me to it LOL! :good::good:
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eric150 said:
How did you check the status?
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Lucky!
Can you guys check to see if Foxfi works when you get it, if you have an unlimited data plan/no tethering? Very worried about that...
Fourty8 said:
Click the link in your original email about order status.
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psufan5 said:
There are people on android central that ordered after you, but it still shipped today. Hopefully we actually get the devices, and they arent on hold for Friday.
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It doesn't make sense. Unless its because I ordered silver. Idk
eric150 said:
It doesn't make sense. Unless its because I ordered silver. Idk
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Maybe! I got black. I will go over there and see what people are saying. I wouldn't go based on the ship date though, that has been messed up. All I know is mine already shipped and its the black one.
Redflea said:
Lucky!
Can you guys check to see if Foxfi works when you get it, if you have an unlimited data plan/no tethering? Very worried about that...
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I cant help there. Im on a tiered data plan.
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Redflea said:
Lucky!
Can you guys check to see if Foxfi works when you get it, if you have an unlimited data plan/no tethering? Very worried about that...
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eric150 said:
It doesn't make sense. Unless its because I ordered silver. Idk
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I ordered silver. Be patient, im sure theyre have tons of order statuses to update!
Mine shipped. Black ordered 03/02
To be fair. It says shipped but no details. Im guessing ups picking them up tomorrow morning and we will have them Wednesday.
mcwoods said:
To be fair. It says shipped but no details. Im guessing ups picking them up tomorrow morning and we will have them Wednesday.
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i think we'll still get it by the end of the week. Its shipped UPS ground and they are slow as ish! Had a package once from Jersey to Jersey and took a week!
BTW my order has a Device ID, would that be the actual MEIN? If so I guess we can place our order for the VR or S2
Mine shipped but the tracking number doesn't work. I bet they have it on hold so no one gets it before Friday
topaz330 said:
i think we'll still get it by the end of the week. Its shipped UPS ground and they are slow as ish! Had a package once from Jersey to Jersey and took a week!
BTW my order has a Device ID, would that be the actual MEIN? If so I guess we can place our order for the VR or S2
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I remember reading that you need the imei and wifi mac address to claim the offer.
Confirmed.
Silver/Titanium S7 - Ordered 2/23 - Shipped 3/7 - Arriving - 3/9
Noticed the charge for taxes in my bank account.
I have contacted Samsung and they said it's 300k items for each "gift" item. So make sure you claim your free gift ASAP.
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Fourty8 said:
I remember reading that you need the imei and wifi mac address to claim the offer.
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This is 100% correct. You can get the imei from your order, but not the wifi mac.
Do not worry, Verizon is the only one giving away the S2 gear. There are 300k of them. Just sign up for the reward ASAP.
psufan5 said:
Mine shipped but the tracking number doesn't work. I bet they have it on hold so no one gets it before Friday
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Wait a bit. My tracking number says I will get it Wednesday.
Isubbie said:
Wait a bit. My tracking number says I will get it Wednesday.
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I see yours is FedEx. Mine was sent UPS - they seem to lack updates right away on their shipping.
I ordered mine from Best Buy, I checked this morning and the phone says expected release date of 3/7, and the MicroSD and Gear VR say preparing for shipment.