LG G2 Low Battery Temp - G2 Q&A, Help & Troubleshooting

Hello,
Unfortunately I do not have any pictures to show the issue so I will try to explain the problem as best I can.
I recently replaced the screen and bezel on a LG G2 (D802) Moving everything accross from one bezel to the other went fine with the only difficulty I had was removing the battry from the old bezel (The battery got a little bent, but nothing major).
After putting everything back together in the new bezel/screen I started getting a strange issue. The phone refused to turn on and if I plugged the charger in it would show me a battery symbol with a thermometer in a yellow triangle. After a few minutes it would then turn on.
When the phone is on, it will charge and work perfectly fine until the phone is turned off next.
Looking online I have read that after changing a screen on this particular phone some people have reported that the battery reports its temperature being -30c.
Does anyone have any idea what is causing this issue, and if it is the battery temperature sensor, where is this located?

Have you been able to fix thi problem? i am having the same issue after changing my screen

I'm having the same issue. sometimes when i'm getting the -30 temp issue, I'd literally bang the phone a few times and it would correct itself. while showing -30 temp it would not charge... with the charger connected, it would remain at the same battery level.
I'd appreciate if someone would find a way to hack the charging function not to look at battery temperature as i'm sure it does. I think this is something that runs deep within the device - not a simple OS parameter since the device wouldn't even boot up if it's "too cold".
not sure what i have to replace to fix this issue. I never removed the battery, the issue started after I changed the screen myself (kept the same chassis)

Related

My Jam is DEAD, can it be the Batt ?

half an hour after having a phone call I noticed the devide was off,
tried to turn it on, but it didn't turn on.
when the device is connected to the charger there's no orange charging led, and if the Battery is out the red led goes on.
Is the battery dead ?
battery seems to be the culprit
Unfortunate !!
Seems like a hardware problem.(battery seems to be the culprit)
Have u noticed any signs of overheating while u were last on the conversation?
sometimes the Hansfree kits also get shorted due to Moisture or a loose connection resulting in Rapid Discharge.
Just examine the battery for signs of BLOATING !!
Simply fitting a borrowed battery from a friend may sort the problem out.
Give it a try before having the set opened up.
Didn't notice any overheating or any signs of bloatingon the battery, event though there is a slight smell of somthing fried up,not sure if it comes from the battery or the device...
to bad none of my friend got a similar device
If you plug it into the computer does it act different, (maybe the red light for example)... Your problem sounds similar to one I had recently, but also a little different....
http://forum.xda-developers.com/viewtopic.php?t=56508&highlight=
Well, a hard reset fixed the problem,
weird... :?
ps - still having a problem with my SD slot ..
http://forum.xda-developers.com/viewtopic.php?t=57052

Battery or Mobo, opinion please!!

Replaced the LCD full screen assembly on my LG G2, all went smooth following a YT video couldn't really have gone wrong,
Switched phone on and battery displayed 0% for several minutes, eventually getting to 2% when I turned it on, all was still OK, however it dropped to 0% within a few minutes even while still plugged in,
Then it was completely dead, no charge light and couldn't turn on,
Removed all of the components again from inside of phone and rechecked all of the connections, again all OK, this time it cam on again!! 0% charging, so I left it charging waiting as long as poss, 45% it was at when I checked but left it while I was sleeping,
Woke up this morning to phone completely dead, cant power on and no charge light showing
Am I wasting my time buying a new battery? could this be another component? LCD?
Appreciate any help,
Thanks
Lee
have now disassembled and re-assembled a further twice and now it does not power on at all
no red flashing light and nothing on display
I've got a similar problem. Did you find out anything? Bought a replacement screen from ebay, and was really confident I could do this, since I earlier replaced the usb charging port with no issues. Of course the battery was discharged completely before this, but I charged the phone and it worked a week ago (which resulted in an annoying alarm that I was unable to shut off because of the broken screen). So after replacing the screen, I plugged it in and turned it on before putting on the back cover. At first it vibrated and I could see the backlight turning on. Then I could see the red led, and thought it was charging, but then the led started to cycle between different colors. I was not able to get a picture on the screen. I then plugged it out and put on the back cover, in case that was needed (didn't seem so from the yt video I used). After that, nothing. Not even a LED. And the phone didn't get any hot like it does when charging/working. It did somewhat get a bit hot the first time.
My first suspect was the battery. It did take some wiggling and force/heat to remove it‚ and it did kind of bend at the edges, but not very much. Any ideas?

Battery percentage doesnt increase

My Micromax phone(Yureka Plus) has been having a few charging problems lately. First let me list the problems that i have seen, and diagnose it as much as i can on my end.
The battery shows the charging indicator but the percentage doesn't always increase.
When I pull the battery the percentage changes at times-increases or decreases,but this doesn't always happen.
The phone sometimes refuses to charge entirely, and it takes multiple tries to get it to do so.
Also very rarely the after switching off the phone and charging it, the screen suddenly starts flickering blue-and only can be fixed by pulling the battery(Happened twice so far)
It shows particular resistance to increase in charge,especially beyond the 70% range-its practically impossible to get it to 100%
When I connect it to a laptop,it does get recognized and i am able to access the files on it(However there seemed to be problems when using an OTG, cant confirm ATM)
When using the phone while charging it either discharges or remains at the same percentage,usually the former.
Its not a software issue as i havent updated the phone in the past month, and the problems began about 2 weeks ago
I have changed cables,power sources and tried to recalibrate the battery-none of them worked.
The problem may or may not be connected with the following-The day before the issue started i was cleaning the phone using water.
I did find some amount of water in the case, but it hardly was enough and none of it seemed to be there near any electrical components
I cleaned the usb port,battery connectors, pins,and did a visual inspection, nothing seemed out of place.
The water damage indicator of the phone seems to be normal.
However the battery does spin-only on one end though...it doesn't spin on the other end.
Thus i am not sure if its a sign of battery damage or just how its manufactured...I think that swelling should be universal and not discriminate between sides.
Unfortunately i will not be able to give the phone for repair/buy stuff as i am out of town for about a week
Is it just a bad battery or something more serious? Like a problem in the logic board or something?

Battery percentage doesnt increase

My Micromax phone(Yureka Plus) has been having a few charging problems lately. First let me list the problems that i have seen, and diagnose it as much as i can on my end.
The battery shows the charging indicator but the percentage doesn't always increase.
When I pull the battery the percentage changes at times-increases or decreases,but this doesn't always happen.
The phone sometimes refuses to charge entirely, and it takes multiple tries to get it to do so.
Also very rarely the after switching off the phone and charging it, the screen suddenly starts flickering blue-and only can be fixed by pulling the battery(Happened twice so far)
It shows particular resistance to increase in charge,especially beyond the 70% range-its practically impossible to get it to 100%
When I connect it to a laptop,it does get recognized and i am able to access the files on it(However there seemed to be problems when using an OTG, cant confirm ATM)
When using the phone while charging it either discharges or remains at the same percentage,usually the former.
Its not a software issue as i havent updated the phone in the past month, and the problems began about 2 weeks ago
I have changed cables,power sources and tried to recalibrate the battery-none of them worked.
The problem may or may not be connected with the following-The day before the issue started i was cleaning the phone using water.
I did find some amount of water in the case, but it hardly was enough and none of it seemed to be there near any electrical components
I cleaned the usb port,battery connectors, pins,and did a visual inspection, nothing seemed out of place.
The water damage indicator of the phone seems to be normal.
However the battery does spin-only on one end though...it doesn't spin on the other end.
Thus i am not sure if its a sign of battery damage or just how its manufactured...I think that swelling should be universal and not discriminate between sides.
Unfortunately i will not be able to give the phone for repair/buy stuff as i am out of town for about a week
Also the problem is intermittent-it often reoccurs every few percentages.... and i also rebooted in safe mode to ensure that no third party apps are causing the problem. When the battery goes beyond 70-90% the charging(if any) slows quite often.

Nexus 6p Turning off and won't turn on until plugged in

I recently had my nexus 6p battery replaced. I was told it was replaced with the Huawei brand battery. The capacity seems to be normal again. However, I have noticed that my phone is randomly shutting off about once a week. It will go from using it to just completely blank screen and off. The battery will be at any charge percentage, but when I try to turn on the screen or turn on the phone, it just stays blank. It only works if I plug the phone in, wait for the charging indicator, then I can unplug it and turn on the phone..
I have noticed this has happened when I opened my camera app and when I opened snapchat. I think this is a coincidence, but I am unsure.
I noticed when I plugged the phone in when it had turned off, I noticed a very feint red flash of light below the ear piece. This is supposed to be where the light sensor and proximity sensor are at.
I had it happen again to me when I was opening Android Messages when I was with one of the repair guys that replaced the battery. I used a USB A to C cable to plug it into a computer and then into my phone to show him that plugging it in jump starts it and the battery is not dead. However, this resulted in a bootup, then blank screen. Leaving it plugged in has it bootup and then blank screen and back to off animated charging. Thinking phone was dead dead, I went home and tried to call warranty. In the process, I plugged it into my computer, USB C to USB C and the phone turned on and booted up. My computer has a thunderbolt 3 port. My guess is the power supplied by the USB 2.0 type A port was too low to give it the jumpstart. But when I plug it into the chargers I have at home, which are more powerful, it is enough to jump start it and get it working again. Maybe it is a coincidence about the different charger outputs.
Any thoughts?
I think it might be a battery issue and people were telling me it was part of what's going on in that lawsuit.
Only cheap battery's available for the 6p unless you get a ceno. I purchased a battery from eBay supposed "OEM." The first one did exactly what you first mentioned. Early shut downs and failure to turn on. I didn't even get those with the original battery just that it was getting bit tired. I messaged the seller and he gladly sent me another no questions asked. I've had that battery for 3 months now no battery sensor but works great. I wouldn't hesitate to order another knock off but will make sure it works this time before I put the back cover back on!!! So in other words there's nothing wrong with your phone just that your battery is a lemon. The fact that it's the original battery your having problems with is even worse. If you like the phone spend the $100 and get a shop to replace the battery.
Exodusche said:
Only cheap battery's available for the 6p unless you get a ceno. I purchased a battery from eBay supposed "OEM." The first one did exactly what you first mentioned. Early shut downs and failure to turn on. I didn't even get those with the original battery just that it was getting bit tired. I messaged the seller and he gladly sent me another no questions asked. I've had that battery for 3 months now no battery sensor but works great. I wouldn't hesitate to order another knock off but will make sure it works this time before I put the back cover back on!!! So in other words there's nothing wrong with your phone just that your battery is a lemon. The fact that it's the original battery your having problems with is even worse. If you like the phone spend the $100 and get a shop to replace the battery.
Click to expand...
Click to collapse
exactly true...:good:
I had the same issue, I tought the new battery was defective or false but it was because android 8.1 developer preview 1. I went back to android 8.0 and the issue dissapeared.
Hope it helps.
Exodusche said:
Only cheap battery's available for the 6p unless you get a ceno. I purchased a battery from eBay supposed "OEM." The first one did exactly what you first mentioned. Early shut downs and failure to turn on. I didn't even get those with the original battery just that it was getting bit tired. I messaged the seller and he gladly sent me another no questions asked. I've had that battery for 3 months now no battery sensor but works great. I wouldn't hesitate to order another knock off but will make sure it works this time before I put the back cover back on!!! So in other words there's nothing wrong with your phone just that your battery is a lemon. The fact that it's the original battery your having problems with is even worse. If you like the phone spend the $100 and get a shop to replace the battery.
Click to expand...
Click to collapse
This is great to know, thank you. I'm having exactly the same problem as OP. I replaced the battery myself, I have no doubt that the battery is a cheap knock-off version even though it's got the Huawei branding and regulatory info on it.
I'll order another battery and see what happens. Cheers
I got the battery replaced and everything is great. Great battery life and no more restarting and locking up. Definitely was a battery issue.
what's the name of battery please?
Don't buy cheap knock off batteries. Remeber the original battery has a pretty fat ribbon cabble and also has the temperature controller built in the battery here's a pic
any link?
Probably Oreo 8.1 issue
gallegus said:
I had the same issue, I tought the new battery was defective or false but it was because android 8.1 developer preview 1. I went back to android 8.0 and the issue dissapeared.
Hope it helps.
Click to expand...
Click to collapse
I have the same issue as everyone else posting here, except my battery is the original. The battery performance follows normal usage patterns. This means when I charge it, it eventually reaches 100%. When I'm normally using the phone on battery, it slowly discharges. Any phone acts like this.
My problems started when Oreo 8.1 was first installed. Other than being on the beta channel, this phone is not altered, or rooted.
Within fifteen minutes of using the phone heavily while on battery, the phone decides to shut down. The bars at the top and bottom of the screen turn bright red, the screen is greyed out, and it says "Shutting Down" in the middle of the screen. I have not traced this to any particular activity of mine. Usually just reading news or mail. When the phone shuts down, restarting will not work. It gets to the "android" screen, and shuts off again..
When I plug it into the charger The lightning bolt battery shape appears on the screen. Then the filling battery is shown, and it starts filling from very low. The second cycle of the filling battery starts filling from where I expect it to be: in the 80-95% range the phone was at when it crashed. At that point I can restart the phone, while plugged into the charger or not. The battery level indication after the phone is back is exactly what the battery was charged to when the phone crashed: usually 80-95%. I do not think it is a battery problem. I think the battery monitoring software is being interfered with.
Usually I can listen to an audio book with the screen off for a long period of time without triggering the crash. This does not require any network activity. Maybe that's a clue. Also, I have never crashed the phone while it is plugged into the charger. Maybe when the phone is in charging mode, the low battery monitor is not active, so it can't shut down the phone.
I have started putting adb into tcpip mode, and I've captured a few system logs of the phone as it crashed. There is no obvious crash at the end, but there are always a series of strange events, such as permission denials, and processes being killed. I think there may be an out-of-memory condition occurring. There is so much noise in the form of security violations being inserted into the log that it is difficult to determine which error is leading to the crash.
Perhaps I should try going back to Oreo 8.0.
xdamember143 said:
Don't buy cheap knock off batteries. Remeber the original battery has a pretty fat ribbon cabble and also has the temperature controller built in the battery here's a pic
Click to expand...
Click to collapse
Where does one find such a battery?
Caboose27 said:
Where does one find such a battery?
Click to expand...
Click to collapse
I bought mine on eBay awhile back but don't know if anyone sells the original batteries anymore. You can try though
nexus 6p shutdown issue
did going back to 8.0 solved nexus 6p shutdown issue..even exactly i am facing this i
No, I replaced the battery and that fixed the issue.

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