[Q] Blue line on every picture - Galaxy S 5 Q&A, Help & Troubleshooting

Attached is a picture of the camera completely covered up facing down on my desk, so you can see the issue pretty clearly.
In low light conditions it always appears, is this an expensive fix because I don't think its software
https://www.dropbox.com/s/s0p294c31kub692/20141017_141629.jpg?dl=0

Looks like a possible crack in the glass or more likely a fiber /dust inside the phone on the image sensor.
I'd you haven't had it too long or tripped Knox, I recommend swapping it out in the store.

Related

Camera won't focus

My camera sometimes refuses to focus correctly. When I want to take a picture (e.g. outside in the sun) I tap te screen to focus at something(like a few meters away from me). I see a green circle so it thinks it is in focus but in fact it is still really blurry. The lens is not moving far enough to get a sharp picture. I made the following video to describe the issue:
This effect is already there after a factory reset, firmware G900FXXU1ANE2 and G900FXXU1ANE4 show this problem(I only use stock firmware). I already swapped my S5 for a new one at the store but the problem is still there.
The only solution I have is to focus to something really close and then focus to the thing I want to make a picture of. This temporarily solves the problem (could happen that it works fine for the rest of the day). It is quite annoying when I want to quickly make a picture and get something like https://dl.dropboxusercontent.com/u/831846/s5/20140718_154250.jpg. I tapped at different things visible in the picture but it simply refused to focus normally. When I apply the trick of focusing really close first I get a sharp result: https://dl.dropboxusercontent.com/u/831846/s5/20140718_154350.jpg
Does anyone have issues with the focusing? The S5 really disappoints me here. I constantly need to verify whether it has focused correctly.
hberntsen said:
My camera sometimes refuses to focus correctly.
Click to expand...
Click to collapse
No doubt this is frustrating to you. But it's regrettable that you didn't elaborate at more length about the nuances of how you use the camera, what circumstances this happens in and attach sample photos.
We are left uncertain if it is a problem with the phone or your usage. Given that you reflashed a stock firmware and exchanged the handset, it seems quite unlikely to be a defective phone. So it seems that you either unhappy with the camera's performance or something in your technique is impairing the focus e.g. having a thumb obstructing the sensor when holding the camera, not holding it steady, et cetera.
I don't have any issue with the focus on my S5, nor heard many complain about it either. Check that you aren't obstructing the camera sensor, perhaps try some test shots from a tripod. Explore the camera settings menu. Try a third camera camera app, which may resolve the issue outright for you. Demo other phones to see if you prefer their camera results.
.
Thanks for your response, I mainly tested the camera to capture non-moving things (like the flowers outside) but usually I take pictures in all kinds of circumstances. I understand that it is hard for a camera to handle low light situations or situations where there is lots of movement. I also experienced this issue last night (indoor with lights on) but I can understand that's hard for a smartphone camera. I already have issues outside, with plenty of sunlight, capturing things that don't move/change.
I have owned a Galaxy S3 for 2 years and of course that camera sometimes did not focus correctly. The difference is that with the S3 i could simply tap the screen again and it will focus alright. With the S5 I first need to focus to something close, and then back again to the thing I wanted to make a picture of. So I kind of need to reset the focusing mechanism. That's what is annoying. I used my dad's iPhone 5 and could take the same pictures without any problem.
As far as I know I'm not using the camera any different than with my S3. In the video it might seem a bit shaky but that's due to the uncomfortable position of holding the phone in front of the camera. The issue is still there when I use something like a table to stabilize. Does the camera flash/heartbeat sensor play any role in focusing (outside with plenty of light)? I can't remember if I obstructed those. I'm sure I didn't block the camera with my finger .
I've briefly tested the Google camera app to confirm the issue is there as well. I could test with that some more but as far as I know the camera focus code is done in some hardware-specific library and the camera app simply asks the library to focus. The stock should just work on the default settings. Selective focus is off, face detection does not matter (but I only tested this without people in the picture). For focusing the options are pretty limited.
It indeed seems like I'm the only one. Maybe people don't care enough (the blurry pictures can still be fine for facebook posts). Couldn't it be a defective batch coming from Samsung? I find this hard to believe too. To me it seems like a software problem. The camera is trying to focus as fast as possible, it barely moves the lens if it is in a state where it thinks it is already focused. That's probably why focusing really close helps; it needs to do a 'full' re-focus.
Edit: Just tested the google camera again, wasn't blocking the sensors on the back in any way:
1. Opened app while pointing at the flowers
2. Tapped the flowers, saw focus ring, tapped again at another place but no difference, still blurry
3. Took picture: https://dl.dropboxusercontent.com/u/831846/s5/IMG_20140722_132806.jpg
4. Focussed to something close
5. Pointed camera at flowers again
6. Touched to focus (looks sharp now)
7. Took picture: https://dl.dropboxusercontent.com/u/831846/s5/IMG_20140722_133109.jpg
It's so simple to get such a blurry picture. In something like half an hour later I tried to take another picture but I already had to apply the fix again...
Also having problems with focusing on S5
Hi there,
I was reading this forum and have the EXACT same problem with my S5! The camera won't focus at all! it was like that when i got the phone, then i took it in for repairs and it came back much much better. but then literally overnight it just decided to stop focusing again. it won't focus on distance shots. i've tried playing around with all my settings again, but nothing is solving the problem. i tap the screen to get it to focus with the green square, it says it's in focus but all of the pictures are blurry!
Did you manage to come right with getting your camera to work properly @hberntsen?
hberntsen said:
My camera sometimes refuses to focus correctly. When I want to take a picture (e.g. outside in the sun) I tap te screen to focus at something(like a few meters away from me). I see a green circle so it thinks it is in focus but in fact it is still really blurry. The lens is not moving far enough to get a sharp picture. I made the following video to describe the issue:
This effect is already there after a factory reset, firmware G900FXXU1ANE2 and G900FXXU1ANE4 show this problem(I only use stock firmware). I already swapped my S5 for a new one at the store but the problem is still there.
The only solution I have is to focus to something really close and then focus to the thing I want to make a picture of. This temporarily solves the problem (could happen that it works fine for the rest of the day). It is quite annoying when I want to quickly make a picture and get something like. I tapped at different things visible in the picture but it simply refused to focus normally. When I apply the trick of focusing really close first I get a sharp result:
Does anyone have issues with the focusing? The S5 really disappoints me here. I constantly need to verify whether it has focused correctly.
Click to expand...
Click to collapse
I dont know if you are rooted but if you are i would deffinitely install the following MOD as it fixes alot of the samsungs Camera Shortcummings
http://forum.xda-developers.com/galaxy-s5/development/mod-hx-camera-mod1-0quality-t2816831
My problems vanished, it could be due to an update from Samsung to ANG8. When I had the problem I tried various camera apps(also the HX mod) and all of them had the focusing problem. The HX mod does not help since the focusing code is not modified.
Camera focus fix
Hi guys!
I've been having this problem of the camera not focusing either. I did some looking around on the internet and found a quick and easy fix!
It seemed that my camera app/cache had become corrupted, as was common with the S5.
Go to Settings>Application Manager>All>Camera and then clear the cache. It was only about 35kbs.
I restarted the phone after this and the camera now focuses brilliantly again! No issues at all with far away or really close.
Give that a go and see if it works for you!
I'm having exactly the same issue im confident its a camera hardware issue. Im sending the unit back to Samsung to replace or repair overall im disappointed and find the camera very poor.
I took a video for you guys because you seem to all be having the same issue.
http://youtu.be/VZdJD0z2duA
Mine focuses perfectly without me even touching the screen. When I do touch the screen it always reports a clear focus. Otherwise I can just move around and the camera automatically detects the distance even through a window, and instantly adjusts the focus to compensate.
If your phone does not behave the same way, then it's a defect, you aren't holding it correctly (blocking or obstructing the sensor) or you are experiencing some sort of other issue.
Some cases can ever so slightly interfere with the sensor too. The sensor is so much wider than you think when you look at it directly. So if you have even anything slightly in the field (even the field that is not displayed on the screen) it may give you bad results with focusing. (However I see the OP has no case in his video).
Overall I am 100% satisfied with this camera.
What I have found in testing is if I tap the front of the phone with my finger the focus kicks in a works, temporarily however it resorts back to the non focus issue after a brief period. Any shots taken at close range are fine its basically any shot the it using the zoom function or any shots of anything at a distance such as a scenery shot.
---------- Post added at 09:10 AM ---------- Previous post was at 09:04 AM ----------
leijonasisu said:
I took a video for you guys because you seem to all be having the same issue.
http://youtu.be/VZdJD0z2duA
Mine focuses perfectly without me even touching the screen. When I do touch the screen it always reports a clear focus. Otherwise I can just move around and the camera automatically detects the distance even through a window, and instantly adjusts the focus to compensate.
If your phone does not behave the same way, then it's a defect, you aren't holding it correctly (blocking or obstructing the sensor) or you are experiencing some sort of other issue.
Some cases can ever so slightly interfere with the sensor too. The sensor is so much wider than you think when you look at it directly. So if you have even anything slightly in the field (even the field that is not displayed on the screen) it may give you bad results with focusing. (However I see the OP has no case in his video).
Overall I am 100% satisfied with this camera.
Click to expand...
Click to collapse
The camera focuses and shows the green circle each time, but when you look a the shot you can see the blur this is with shots taken in daylight.
leijonasisu said:
I took a video for you guys because you seem to all be having the same issue.
http://youtu.be/VZdJD0z2duA
Mine focuses perfectly without me even touching the screen. When I do touch the screen it always reports a clear focus. Otherwise I can just move around and the camera automatically detects the distance even through a window, and instantly adjusts the focus to compensate.
If your phone does not behave the same way, then it's a defect, you aren't holding it correctly (blocking or obstructing the sensor) or you are experiencing some sort of other issue.
Some cases can ever so slightly interfere with the sensor too. The sensor is so much wider than you think when you look at it directly. So if you have even anything slightly in the field (even the field that is not displayed on the screen) it may give you bad results with focusing. (However I see the OP has no case in his video).
Overall I am 100% satisfied with this camera.
Click to expand...
Click to collapse
The camera focuses and shows the green circle each time, but when you look a the shot you can see the blur this is with shots taken in daylight.
---------- Post added at 11:16 AM ---------- Previous post was at 10:19 AM ----------
priormix said:
Hi guys!
I've been having this problem of the camera not focusing either. I did some looking around on the internet and found a quick and easy fix!
It seemed that my camera app/cache had become corrupted, as was common with the S5.
Go to Settings>Application Manager>All>Camera and then clear the cache. It was only about 35kbs.
I restarted the phone after this and the camera now focuses brilliantly again! No issues at all with far away or really close.
Give that a go and see if it works for you!
Click to expand...
Click to collapse
That is not the fix I've tried that several times without any luck
Non focus - FIX
Update:
My S5 has been repaired by Samsung to resolve the non focus issue the problem related to a faulty camera module and was replaced with an updated camera module the focus now works perfectly. If you have this issue you'll need to get the camera module replaced it would seem a lot of S5 users are having this problem.
Im having this issue and its really annoying. Im thinking of sending it to repair, but im afraid that : a) might still come out the same b)Lose waterproofing since they have to actually remove the screen/front to fix it c)they don't do anything because it focus sometimes and it might focus when they do the tests
So, what would be a good indication that focus problems is really a faulty sensor? Compared to my s3, the s5 struggles to focus and its really noticible when i try to take a picture of text and close up.
Blurry
I got a similar Problem, but I am not absolutely sure if it´s focus-related or something else with the camera.
Almost every picture I take is blurry, and my focusing lens is also very loud when I shake the phone.
I compared my S5 to 2 others today and mine was really having the worst image quality, no matter what I did. Changed all settings on my phone to match the other one which has good IQ, but it really doesn´t change anything.
Someone said to change ISO to 100 instead of Auto, this improves a little bit, but still the other pix are way clearer.
Will wait for Lollipop Update and see how it improves, but I guess its a hardware issue.
I have read about that camera noise and Samsung has said it's normal and part of the camera module and system. Strangely, I never heard it on mine.
Have you tried photos outside in sunlight? Camera seems to show its worth only in those conditions. Regardless, if full auto in different s5 is better than on yours that much, then you might have a bad sensor and should get it replaced.
In good light conditions the pix look quite good, but as you take photos indoors the´re just blurry and smeary. No sharpness. Compared it to an iP5s first and then to the other S5s, even checked my old S2, which also made better pictures.
Now I wonder if I really wait for Lollipop and hope it´s a software issue or directly use the warranty.
Thinking about rooting and using custom ROMs, I didn´t really find out if this is possible with LP as well (given it´s possible to downgrade to a towelroot compatible version, say 4.4.2 as atm). Is there a chance?
What would you suggest? Wait for the upgrade and if it doesn´t help, send it to the support? Or do this right now and hope they will also see the difference to a good camera and replace or repair it? Have to wait like 2 weeks they said.
Thanks!
Honestly, we are all going to start accepting that the camera is not that great in anything other than outside with direct sunlight (or probably with studio film lights but not everybody has those laying around).
Auto-focus is not great and its very frustrating actually, even if you have decent light inside, it miss it a lot of time and you have to keep moving and pressing the screen - but put it outside or next to a window in daylight and the autofocus works well enough. Oddly, my s3 still has better/more accurate autofocus in lower light scenarios than the s5, even if the final image isn't that great (its actually inferior, but autofocus works much better). The s5 focus for a split second and then loss focus.
Also, most photos i take on the s5 just turn out having way to much noise.
I don't think software is going to do much at this point. It helped in the first batches, but now im starting to think is more the sensor fault than anything else. I don't think lollipop will help unless we get the manual controls, which samsung s5 doesn't have on lollipop rom. Also, i remember reading that lollipop didn't improve the camera quality on the s5. Software will help quite a bit, but it won't be everything.
With warranty, if they test it and are able to get it focus a few times they probably won't fix it or replace the sensor, unless it's something really bad - but that's my opinion and why i haven't used the warranty on mine, because they might test it in better light and get the focus to work and won't even bother.
Also, im afraid it will lose the waterproofing from factory. I recently saw videos of repairs on the s5 and the whole fron't screen needs to be removed in order to access the camera or any hardware and im afraid that might in any way compromise waterproofing - i don't plan on take it on the water but who knows.
So, personally, im just trying to accept that the camera isn't that great as i thought and not stress more about it. If your camera does take inferior photos compared to others and you have similar problems with focus like OP, then i suggest you take it to the warranty. If its just focusing problems in low light or inferior image quality in low light with pictures coming out the same as other s5's (not compared to other phones, different sensors), then it probably won't do much taking it to the repair center, unless it gives you peace of mind or getting another opinion from the repair center.
Where the photos were taken was irrelevant, inside or out the camera module was faulty on my one a problem many S5 users have had it's NOT software well not in my case anyway this solution is get the module replaced the S5 camera is average at best and if compared against the likes of the Note 4 it's very poor.
True. I asked if he tried outside because in my case the camera focus better outside with a lot light , even if inside is well lit enough to take a picture. Most of my problems are with focus inside, even is decent light, it just doesnt want to pick proper focus and it shouldnt be like that, my old s3 and other older or lower-end phones are not like that.
Unfortunately the camera was so hyped for nothing, yes it takes good pictures if are outside during the day but its a pain to focus or get a picture that isnt full of noise, the s4 took good pictures and it wasnt a mess to focus. I havent sent mine for replacement because i just know they are going to test it in a well lit enviroment and it will probably pick up the focus and send it back.
Samsung repaired and replaced my camera module without any question once I'd demonstrated the issue I even sent them the link to this thread. I found the camera focus was even worse when using video.
Agree the S5 as both a camera and a smart phone is average at best hence why I use the s5 rarely now with the Note 4 as my main phone.

Help with broken screen

Yesterday, my note 3 made a fall from a slip in my hand, and now, there's a little crack at the top left on the screen. The screen is not turning on, and I think it is no more registering touches.
Amazingly enough, the glass protector does not have any scratch, but I can clearly see small crack in the LCD behind.
The sound is working fine.
I have already opened the case and have unplugged and re-plugged the connections, still no change.
My question: I want to confirm whether the screen and digitizer have been damaged. Any ideas/ advise on how to confirm this ?
Basically, I want to go ahead and buy a screen and digitizer replacement and perform the change, and I didnt want to invest on something which might not be needed.
Please provide your help and views guys.
Thanking you all.
Screen fixed. Camera issue
Just to post an update.
I had ordered a screen and digitizer for my N9005. Yesterday, with a rather fast shipping, it got delivered.
I carried out the swap, ie, removed all sensors, camera, vibrator, mainboard from my existing and transfer to the new screen/digitizer.
All went okay, screen, touch, all sensors, front cam.
Just that my rear (main) camera shows some artifacts on the image - on the camera screen and the photo taken. See attached.
It seems like it is showing some piece of glass fractured or scattered. Any help on how to proceed from here ?
I was trying to remove the middle plate (where the outer lens is found), so see whether this lens is broken, but as per my tests, I see that the phone refuses to power on once this plate is removed.
Info: The photo attached is when I pointed my camera to shoot over a white wall.
Any help is welcome, please.
Nitish

Possibly broken Proximity Sensor? Screen always goes off when calling

Hey guys,
just yesterday I got my phone back from repair (I cracked my screen, nothing was working then).
Here is a photo of my old screen, which had a hole right below the upper loud speaker:
I think it might be that the drop broke the sensor, and not the repair itself?!?
Using an app like this: https://play.google.com/store/apps/details?id=com.tigermonster.proxfinder shows that my sensor is constantly detecting something.
I'm not using any screen protectors or anything
For now I rooted my device and disabled the sensor by installing the xposed framework and then using http://repo.xposed.info/module/com.mrchandler.disableprox
Strangely enough, yesterday, like 3h after I got my phone back I called someone and everything, including the sensor was working perfectly!
Can anyone show me a picture of such a proximity sensor? Do you guys think a fix like in this video shown: https://www.youtube.com/watch?v=HPHsianYnqo, putting a piece of paper behind the proximity sensor could work?
You never ended up showing any images of the phone before/after the repair but if you have a screen protector fitted to the screen and it doesn't have a little cutout on the right just below the top speaker then the protector is constantly tripping the proximity sensor.
Thanks for your answer. Like I said, I am not using any screen protectors.
Here's an image of my old screen:
http://imgur.com/ufNSseD
I don't think it has anything to do with that damage now tbh, because it was working well yesterday. I guess maybe the connector loosened itself?
Which one here in the pictures to step 6 is the proximity sensor? https://de.ifixit.com/Teardown/Nexus+6P+Teardown/51660
CryNickSystems said:
Thanks for your answer. Like I said, I am not using any screen protectors.
Here's an image of my old screen:
I don't think it has anything to do with that damage now tbh, because it was working well yesterday. I guess maybe the connector loosened itself?
Which one here in the pictures to step 6 is the proximity sensor? [/QUOTE]
It's directly above the t...i3be.cloudfront.net/igi/eDldW3bJmHSbQEYF.huge
Click to expand...
Click to collapse
Thanks for the info about the position of the sensor - I'll definitely do that when I'm going to disassemble my phone (which is gonna take a while since I'm waiting to receive a new rear housing from a seller in the US).
I'm planning to disassemble as little as possible, so I'm hoping it's easy to access the proximity sensor (but guessing by the pictures it should be).
CryNickSystems said:
Thanks for the info about the position of the sensor - I'll definitely do that when I'm going to disassemble my phone (which is gonna take a while since I'm waiting to receive a new rear housing from a seller in the US).
I'm planning to disassemble as little as possible, so I'm hoping it's easy to access the proximity sensor (but guessing by the pictures it should be).
Click to expand...
Click to collapse
Good luck. Hope you can fix it by cleaning it. Make sure to have some thermal compound on hand to replace the old stuff when you disassemble.
Hey one more quick question:
Do you think it's possible to remove the motherboard without removing the battery?
I guess that the problem is that the proximity sensor is either too close to the screen, or too far away (like there's some small gap between the proximity sensor and the screen). I will probably have to remove the motherboard if it's the former (if it's the latter I can just put something like a pice of paper at the back of the rubber).
CryNickSystems said:
Hey one more quick question:
Do you think it's possible to remove the motherboard without removing the battery?
I guess that the problem is that the proximity sensor is either too close to the screen, or too far away (like there's some small gap between the proximity sensor and the screen). I will probably have to remove the motherboard if it's the former (if it's the latter I can just put something like a pice of paper at the back of the rubber).
Click to expand...
Click to collapse
You won't need to remove the battery to remove the main board. You'll just have to unplug it.
Alright, thanks. I am wondering about another thing: Why are there two holes for the light and proximity sensor on the backside of the phone? I was planning to try and first stick some piece of paper on top of that rubber plastic to get the sensor closer to the screen. Why the holes?
Ty.
CryNickSystems said:
Alright, thanks. I am wondering about another thing: Why are there two holes for the light and proximity sensor on the backside of the phone? I was planning to try and first stick some piece of paper on top of that rubber plastic to get the sensor closer to the screen. Why the holes?
Ty.
Click to expand...
Click to collapse
I don't know which type of proximity sensor this is, IR, led, electromagnetic etc. But all proximity sensors I know of have two "eyes" One eye emits ir, led, or electromagnetic field, the other eye looks for a change in the return field. I think you'll find a scratched, smashed return eye. Or debris lodged in the sensor housing. Use a magnifying glass and excellent lighting.
If you shine a bright flashlight at the sensor through the screen can you see anything blocking the eyes? Doesn't matter I guess, you'd have to disassemble to get it out of the way anyways.
---------- Post added at 09:43 PM ---------- Previous post was at 09:16 PM ----------
CryNickSystems said:
Alright, thanks. I am wondering about another thing: Why are there two holes for the light and proximity sensor on the backside of the phone? I was planning to try and first stick some piece of paper on top of that rubber plastic to get the sensor closer to the screen. Why the holes?
Ty.
Click to expand...
Click to collapse
It looks like the prox sensor comes covered in a rubber cover. In this pic the rubber is there:
https://d3nevzfk7ii3be.cloudfront.net/igi/SQfQ23vhRFsvbJJT.huge
In this pic they removed the rubber to expose the prox sensor:
https://d3nevzfk7ii3be.cloudfront.net/igi/eDldW3bJmHSbQEYF.huge
I suspect the rubber could be missing, lost during repair. Or perhaps installed wrong.
hawkswind1 said:
If you shine a bright flashlight at the sensor through the screen can you see anything blocking the eyes? Doesn't matter I guess, you'd have to disassemble to get it out of the way anyways.
Click to expand...
Click to collapse
I did what you asked: There is no light coming out on the back of the phone if that's what you meant.
Anyway, I'll have to wait until I receive my replacement back housing and then I'll try my best to repair the sensor. I hope the rubber is just misaligned.
Alright - so I did have time today to disassemble my phone (got the replacement housing last week).
I noticed that there was no rubber part on top of the light and proximity sensor, as well as on the device above the two (i don't know what that is).
What I did is that I had a small tube like this one: https://sc01.alicdn.com/kf/HTB1hBgwKVXXXXcvXpXXq6xXFXXXY/8mm-small-clear-plastic-PC-pipe-TUBE.jpg which I painted black and put it on top of the approximity sensor.
Everything is working well again (there were some lints on the display right below where the proximity sensor is located, that's probably why it stopped working from one day to another).
I guess the main function of the rubber is to protect the sensor against dust and lints.
I also am very mad at myself for having forgotten to take out the NFC antenna from the old housing before replacing it, so I had to open my phone again after I did already close it (and now there are slight traces of an opening - again )
But apart from that everything's fine now and I hope it'll stay this way.
CryNickSystems said:
Alright - so I did have time today to disassemble my phone (got the replacement housing last week).
I noticed that there was no rubber part on top of the light and proximity sensor, as well as on the device above the two (i don't know what that is).
What I did is that I had a small tube like this one: which I painted black and put it on top of the approximity sensor.
Everything is working well again (there were some lints on the display right below where the proximity sensor is located, that's probably why it stopped working from one day to another).
I guess the main function of the rubber is to protect the sensor against dust and lints.
I also am very mad at myself for having forgotten to take out the NFC antenna from the old housing before replacing it, so I had to open my phone again after I did already close it (and now there are slight traces of an opening - again )
But apart from that everything's fine now and I hope it'll stay this way.
Click to expand...
Click to collapse
Glad you got it fixed! And yeah, unfortunately it's nearly impossible to remove the back cover without leaving dings at the injection site. When I put on my new top and bottom rear covers I removed most of the glue. So next time I can remove them without much trouble.
I am having similar problems. I just traded for a nexus 6P and everything works great except for the proximity sensor. The 6p was just OTAed to 7.0 and I only unlocked it and installed TWRP. No other changes and no root (yet).
There is no screen protector on the device.
When I make a call, the screen stays on. The screen turns off as soon as I cover the proximity sensor. The screen then does not come back on until the call is completed. I downloaded a bunch of proximity apps, including Proximity Sensor Finder. Proximity Sensor Finder (and others) report that sensor detects Far (5cm or more) and Near (value of 0 cm when the sensor is covered). The sensor doesn't seem to identify intermiate values. The odd thing is that the sensor doesn't seem to reset. If I cover the sensor (value of 0 cm) and remove my hand, the sensor continues to read 0 cm.
Does this sound like a hardware or software issue? The device appears to detect both the near and far states, but doesn't return to far after the sensor is uncovered. Thanks for any help.
Solved the problem. I downgraded to MM and the proximity sensor problem persisted, so I figured it was a hardware issue.
I took apart the 6P and the there were signs that repair had been performed. The screen was probably replaced previously. The little rubber gasket covering the proximity sensor was missing, just as the OP described. I cut a blue-colored straw and placed it over the proximity/light sensor. Works perfect!
I need to bump this thread cause a few days ago I started having the same problem that nickfuzz describes.
Now I've got my opened phone in front of me and tried putting a pice of a black straw around the two sensors, but that does not help. It reports 5.0 cm and if I cover the sensor it stays at 0.0 cm
Can anyone give me an advice about what to do now?
Update:
The light sensor is also not working properly: It is reporting way too less lightness, and tends to report 0 lux when I'm not directly holding the phone under a lamp (for instance).
After 5 hours of trying I somehow managed to at least get the sensor to always report 5.0 cm. That's better than constantly reporting 0.0 cm.
I put a piece of a wide straw (there are different sizes, you know) around the hole board on which the two sensors (light & proximity) sit on. I guess this is a bad idea.
I am now trying to get this rubber gasket from somewhere, but I guess I'll have bad luck since I'd have to buy a defective nexus 6p from which I could take it from
UPDATE:
Can anyone tell me why the screen is painted black on the inside, right where the proximity sensor is located? I scraped off the paint and painted it over with a black pen. That must be the reason why the proximity sensor is always reporting 5.0 cm (which doesn't make much sense, because at some point it would have to detect something if it's not broken).
nickfuzz said:
Solved the problem. I downgraded to MM and the proximity sensor problem persisted, so I figured it was a hardware issue.
I took apart the 6P and the there were signs that repair had been performed. The screen was probably replaced previously. The little rubber gasket covering the proximity sensor was missing, just as the OP described. I cut a blue-colored straw and placed it over the proximity/light sensor. Works perfect!
Click to expand...
Click to collapse
Can you tell me if you put the straw around both sensors and their "chassis" (that black thing they sit on), or did you put the straw only around the sensors (i.e. on top of the chassis)?
I still need to find a way to fix my sensors
I tried to use some electric tape and put it on top of the sensors with two small circles cut in, but eventually I figured that the problem actually lies in the black paint on the inside of the screen.
I removed that paint a few weeks ago and I couldn't paint a new black paint on it that is not too thick, so I am stuck with a sensor consequently reporting 5cm.
I did try to use an Edding.
I had the same issue with the proximity sensory and a new 6P, but fixed it with this: https://play.google.com/store/apps/details?id=com.mobiledirection.proximitysensorreset&hl=en
Everything was still good after uninstalling that app too.

Blue/Red Blemish On Screen

Hey, so I was just wondering, does anyone else have a small blue/red light visible on their screen over dark backgrounds? I'm not sure when it could've happened, but apparently too much pressure was applied and now my screen is slightly damaged. Depending on the angle I look at it, the light is either red or blue.
Is there any fix to this? Will replacing the screen work, or will I need to start saving up for a replacement device? I'm not entirely averse to doing that; the magnetic lock/wake sensor is on the wrong side of the phone, the bottom speaker grille is loose, and now this issue is present (I probably caused this one, but still). I just thought this phone would last a couple more years tbh.

Houseing noise?

I noticed some noise, not software relating, whenever I leave it on table, bed or something else, ( I do not throw it) I noticed a slightly noise coming from camera and sensor area. I thought that the side volume button, which is a bit loose, does the noise, but I pressed both of them an the noise is there.
If I tap slightly on camera/sensor corner I can hear some kind of like something is loose inside of it.
Has anyone noticed? Or has the same problem?
Thank you.
Emy12 said:
I noticed some noise, not software relating, whenever I leave it on table, bed or something else, ( I do not throw it) I noticed a slightly noise coming from camera and sensor area. I thought that the side volume button, which is a bit loose, does the noise, but I pressed both of them an the noise is there.
If I tap slightly on camera/sensor corner I can hear some kind of like something is loose inside of it.
Has anyone noticed? Or has the same problem?
Thank you.
Click to expand...
Click to collapse
Probably the phone vibration motor. I noticed it too, mainly when I put my phone down on hard surface. It was more or less present on my previous phones too, so I guess it's normal.
Thanks for reply. I thought that in might comes from the lens.
You are right, noise comes from around the lenses. I've just checked the tear down photos and vibration motor is located near the usb port on the opposite side. So...I don't know what could be the reason
The sound is due to the Camera Lens Barrel required to operate the Auto Focus function. So basically, there are moving parts in the lenses, which are adjusting focus depending on how far the object is from your phone so the pictures are sharp.
Camera module is fitted with a “Stopper” to limit the Lens Unit movement within the space for the Camera module. When the Lens and Stopper touch, when shaking the phone, a slight noise may occur.
That means it's perfectly normal
matcho13579 said:
The sound is due to the Camera Lens Barrel required to operate the Auto Focus function. So basically, there are moving parts in the lenses, which are adjusting focus depending on how far the object is from your phone so the pictures are sharp.
Camera module is fitted with a “Stopper” to limit the Lens Unit movement within the space for the Camera module. When the Lens and Stopper touch, when shaking the phone, a slight noise may occur.
That means it's perfectly normal
Click to expand...
Click to collapse
I was not wrong thinking about Camera Lens.
Thanks for making clear and detailed explication.

Categories

Resources