So i was at church last night using S note and noticed 2 dead spots with the S pen. Hoped it was just a glitch but tried opening a new note and the same thing happened. Guess ill be calling them this morning.
Still same dead spots if you rotate screen?
LaDoyers said:
Still same dead spots if you rotate screen?
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i just checked now and yeah. still there unfortunately. My only concern is that i want a new device. its only been 5 days so i would hope I wouldnt have to get a refurb if there are even any yet lol.
Better head over to the stores quick lol.
Just curious, does the pointer appear when you hover over those spots?
LaDoyers said:
Better head over to the stores quick lol.
Just curious, does the pointer appear when you hover over those spots?
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I just checked now and that's a negative. Im on the phone with tmo now since it was a preorder so they are going to send me a new one.
Related
Hi, I am on my second Epic and I have a distinct black line of the right side of my screen....it seems as though it is a line of stuck pixels and it is quite annoying. I am considering bringing it back to radioshack. I would post pics but idk if they would turn out...its really bugging me...the line wasnt there last night either.
Apparently Radioshack are being total dicks, they were nice before about it and they arent willing to let me trade my Epic back in.
Nobody? Well Radioshack basically said I was lying and that I had dropped it and or put pressure on it...
I have a 1 pixel wide green line going down the right side of my Epic. It's only SLIGHTLY noticeable against a white screen like in the browser. In other screens I'm sure it's not there at all. Those few pixels just have a problem showing white I guess.
arashed31 said:
I have a 1 pixel wide green line going down the right side of my Epic. It's only SLIGHTLY noticeable against a white screen like in the browser. In other screens I'm sure it's not there at all. Those few pixels just have a problem showing white I guess.
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Mine are darker are you returning your phone ore am I being paranoid?
Bump, am I being to picky or do I have a defective screen and will this happen more often if I dont get it exchangeD?
Blitzpwnage said:
Bump, am I being to picky or do I have a defective screen and will this happen more often if I dont get it exchangeD?
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You're not being picky, it's a defective phone. Exchange it.
othan1 said:
You're not being picky, it's a defective phone. Exchange it.
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Got ya! I will be exchanging it tonight!
Blitzpwnage said:
Got ya! I will be exchanging it tonight!
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i'd just take it to a sprint store, corporate preferably.
mlee0921 said:
i'd just take it to a sprint store, corporate preferably.
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Will they replace the phone even though I bought it from the Shack?
ujst dont mention that you bought it from the shack...
austin420 said:
ujst dont mention that you bought it from the shack...
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Haha will do! And If they ask for a receipt? lol just walk out?
Well, I got off work this morning and started texting my girlfriend. I noticed that the "d" wouldn't register when I pressed it on the horizontal keyboard. I thought it was wired so i wiped everything, changed to 3 different kernels and nothing has worked. I haven't dropped the phone that I can remember anyways. What could it be. It's in the same spot regardless of being in horizontal or verticle. Could it be hardware?
I would try your backup ROM and see if that works. It's worth a try I guess.
ejdavis72 said:
I would try my backup ROM and see if that works.
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Huh?
Your back up Rom?
He may not be using a custom rom
Sent from my Incredible using XDA App
Im guessing that it is def a hardware issue. Any idea what it could be or where I can find the correct part?
Someones reported this happening when using a battery that doens't fit the phone perfectly. The EVO 1500 battery for example
Riley1524 said:
Im guessing that it is def a hardware issue. Any idea what it could be or where I can find the correct part?
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verizon?
Sent from my ADR6300 using XDA App
It's a defect. Take it back to Verizon and they will replace it. I had that issue the day I got my original Incredible. They replaced it no questions asked, even with next day shipping while the back-order was still 3 weeks+. You will probably find that it is an entire horizontal row that won't register (when your phone is in portrait, vertical column if you are holding it in landscape). What I did was download a paint app to prove the issue to my verizon store. When you slide diagonally across the area it will get confused and either not paint or paint a vertical line across the area, very obvious.
Good luck!
nectur said:
It's a defect. Take it back to Verizon and they will replace it. I had that issue the day I got my original Incredible. They replaced it no questions asked, even with next day shipping while the back-order was still 3 weeks+. You will probably find that it is an entire horizontal row that won't register (when your phone is in portrait, vertical column if you are holding it in landscape). What I did was download a paint app to prove the issue to my verizon store. When you slide diagonally across the area it will get confused and either not paint or paint a vertical line across the area, very obvious.
Good luck!
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Thanks for the reply!! I actually just bought a digitizer and I'm going to replace it myself. These phones are super easy to take apart and work on.
I got my Galaxy S II this morning, and it's awesome, but I'm starting to get this problem which completely destroys the experience...
After using it for a while, the screen starts getting horizontal streaks (but no vertical streaks) that match the brightest colour in that row. For example, I have a facebook con on my homescreen and the entire vertical row gets more and more blue. This is the same for everything, and it's particularly bad with black text on a white background, where the whole line has a grey background...
Any one else with this problem or anyone with some advice? I'm starting to think I'll have to take it back.
http://forum.xda-developers.com/showthread.php?p=13444483#post13444483
http://forum.xda-developers.com/showthread.php?t=1062966
I had to go through 4 phones to get a perfect one.
Exchange/ send it back right away.
If you bought it instore then check the new one there. If you bought it online.. =/ it might take some time to get a perfect one.
Damn, gonna take it back tommorow I think.
Are you in the US? What retailers in the US will take these back for exchanges?
No, I live in the UK and bought it in Phones4U
great so how the heck are we supposed to order from UK over here in the USA if we may potentially have to return multiple times just to get a good screen? sadness
RogerPodacter said:
great so how the heck are we supposed to order from UK over here in the USA if we may potentially have to return multiple times just to get a good screen? sadness
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Wait till it comes out in the US?
I wouldnt risk it.. just wait.
RedBlueGreen said:
Wait till it comes out in the US?
I wouldnt risk it.. just wait.
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that is like a horny man coming in proximity of a beautiful naked lady. WHO CAN CONSTRAIN themselves? rare extremely strong willed or straight minded people
My screen is just fine. Flawless.
None of these problems. My friend will be getting this phone next week. We'll see.
Sent from my GT-I9100 using XDA App
Looks like I wont be returning it today... left it charging overnight with the phone off and started using it again this morning, been using it for about an hour now and no screen issues at all, before it would start appearing after about 10 minutes. :/ I've got 30 days to return it so i'll wait... just hope I dont get any long term screen problems, although this will hopefully come under the two year warranty...
LarcusMywood said:
Looks like I wont be returning it today... left it charging overnight with the phone off and started using it again this morning, been using it for about an hour now and no screen issues at all, before it would start appearing after about 10 minutes. :/ I've got 30 days to return it so i'll wait... just hope I dont get any long term screen problems, although this will hopefully come under the two year warranty...
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Wow that is good news !!!
Remember those yellowish spots on iP4 screen? Maybe SGS2 also needs time to "cure" something in its screen?
LarcusMywood said:
Looks like I wont be returning it today... left it charging overnight with the phone off and started using it again this morning, been using it for about an hour now and no screen issues at all, before it would start appearing after about 10 minutes. :/ I've got 30 days to return it so i'll wait... just hope I dont get any long term screen problems, although this will hopefully come under the two year warranty...
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Get a white screen up and wait till it dims down and check again. You should be able to still see those lines.
kreoXDA said:
Wow that is good news !!!
Remember those yellowish spots on iP4 screen? Maybe SGS2 also needs time to "cure" something in its screen?
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That's what I've been thinking! It did it one more time today, but only after the screen being on playing a 720p video for a couple of hours, and it hasn't done it since.
RedBlueGreen said:
Get a white screen up and wait till it dims down and check again. You should be able to still see those lines.
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Done that, but there isn't any. It definetely isn't burn-in, the colour of the lines change depending on the brightest colour that is in that line, pretty hard to explain so I wish I could take pictures, but the only camera I have is the one on the phone, lol.
These issue topics are making me nervous since I just ordered mine and it won't have a warranty ;\
ignign0kt said:
These issue topics are making me nervous since I just ordered mine and it won't have a warranty ;\
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for every 100 owners of SGS2 there is only one who is an active poster here. And out of every 100 active posters , only like 1 would have issues. So do not worry and hope for luck!
Got my SGSII yesterday only to realize that there is a circle on the downleft of screen. It's very annoying. Went to Telenor today but they had no phones left. Only thing to do now is wait 4 weeks for a new one.
Any idé on what this is? Have you checked your own ones?
imgur.com/a/pLZC5#3guAm
More people have this. I don't know if it went away with anyone? Some say it should go away and the production process causing it.
I see you also have the 1/3 yellowish/darker screen. I am wondering if there is someone who doesn't have this.
Sorry didn't want you to focuss on it, guess you didn't saw yet. but a lot have this(if not everybody).
r_a_c said:
More people have this. I don't know if it went away with anyone? Some say it should go away and the production process causing it.
I see you also have the 1/3 yellowish/darker screen. I am wondering if there is someone who doesn't have this.
Sorry didn't want you to focuss on it, guess you didn't saw yet. but a lot have this(if not everybody).
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Haha now when you say it. I was so blind cause of that circle that I didn't notice the yellow/dark thing! Haha!
Do you have a link to any other source that say that they have gotten rid of the circle thing? I searched alot before posting but couldn't find anythin.
jedijens said:
Got my SGSII yesterday only to realize that there is a circle on the downleft of screen. It's very annoying. Went to Telenor today but they had no phones left. Only thing to do now is wait 4 weeks for a new one.
Any idé on what this is? Have you checked your own ones?
imgur.com/a/pLZC5#3guAm
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wow almost looks like you kept your phone in your pocket with some coin for too long
dial *#0*# to see the menu for individual color display, or use some app like Dead Pixel Detect , to do more tests.
lol it's funny
Dont have any problems with my screen. Tried setting higher and lower brightness on different background and saw nothing. Are display problems really that common?
Jonzza said:
Dont have any problems with my screen. Tried setting higher and lower brightness on different background and saw nothing. Are display problems really that common?
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So no Yellow on the left side on grey? No vertical lines of white on grey background?
No blue coating when tilting the phone?
Take a picture i will look.
ams84 said:
lol it's funny
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Funny like a face plant, as long as it's someone else.
I wouldn't be amused having to wait 4 weeks to get that fixed.
imgur.com/a/xdEvR
I took some more pictures on different backgrounds and it seems like it is only visible on grey. Ar almost.
Only thing to do is send it in?
this phone has so many faults.
all you can do is send it back and get another one... and hope that there isnt something wrong with that.
Am I lucky? My one has no problem. Did you do special things? Or the circle point was pressed? I am worry about possible problem on my sgs2.
topambire said:
Am I lucky? My one has no problem.
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Give me 10 minutes with your phone and I'll find you one.
topambire said:
Am I lucky? My one has no problem. Did you do special things? Or the circle point was pressed? I am worry about possible problem on my sgs2.
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Didn't do anything. Opened it, charged it and booted it. Tested it out and rolled down statusbar, noticed directly and all my happyness for my new phone dissappeared.
I guess its the kind of person who owns the phone..
I myself am almost a perfectionist.. well.. atleast when i buy new things.. why would i want a new product with some minor/ major problems on it?
hardware problems.. not software.. since software can be fixed.
I had the circle on mine, top right of the screen. Made a thread about it last week: http://forum.xda-developers.com/showthread.php?t=1078058
Noticed it shortly after taking delivery of the box when I was viewing some photos. It's not visible on pixels where full brightness is used (no matter if it's R, G, or B), but on anything between black and full white it's visible. Sent mine back yesterday for replacement, but I was told by an Expansys-USA rep that they won't have any in stock till the 30th.
Supposedly it's from the suction cup used on the assembly line and that it's technically supposed to go away over time. Expansys only gives a small window of time for returns, and my circle wasn't showing signs of disappearing. Might wanna have yours swapped out, too.
Thanks, was looking for someone else having this problem.
I live in Sweden and ordered from operator Telenor.
They only have a 7 day DOA, so I called them and because all phones were out both in physical store and on the web, they was going to send me a servicebox that I will pack everything and then send it. Hopefully I will get a new one in a few weeks. They say that it can take up to a month though.
Hey there,
I got the exact same thing, but on the right side of the display. I got this thing just yesterday, I live in Germany.
I really do not want to send it back, especially since it seems display problems are pretty common with this phone and there is no guarantee I'll get another one without it.
Anyone knows if this might go away? I have 4 weeks until I have to send it back.
No idea if it will go away, but if you've got 4 weeks, maybe you can see if it does fade over time? I had a really short period of time to report any problems with the phone to Expansys (48 hours), so I couldn't wait.
Man... 4 weeks..! That seems like such a luxurious amount of time to check for problems with the phone.
I can't see anything like this on my phone...
How can I see/make it:-??
Hey Guys,
I noticed something strange with my phone this morning and it has gotten progressively worse throughout the day. Has anyone encountered something like this? Originally this started off with a large set of vertical green pixels (as seen in the first picture). Then a further degrading of this with purple blotches as seen in the 2nd pic, and I'm pretty sure my display is dead now as I can swipe up and feel the haptic feedback but can't see anything on the screen.
View attachment 4102327
View attachment 4102328
The phone isn't bent in any way so I'm guessing that the connection inside the phone went bad. I know a repair guy who is pretty handy but I want to see if anyone knows what I am up against.
Thanks!
ozo012 said:
Hey Guys,
I noticed something strange with my phone this morning and it has gotten progressively worse throughout the day. Has anyone encountered something like this? Originally this started off with a large set of vertical green pixels (as seen in the first picture). Then a further degrading of this with purple blotches as seen in the 2nd pic, and I'm pretty sure my display is dead now as I can swipe up and feel the haptic feedback but can't see anything on the screen.
View attachment 4102327
View attachment 4102328
The phone isn't bent in any way so I'm guessing that the connection inside the phone went bad. I know a repair guy who is pretty handy but I want to see if anyone knows what I am up against.
Thanks!
Click to expand...
Click to collapse
My phone is under extended warranty and I had the same/similar issue.
I didn't see it happen but my screen was dark and I could not get it to display anything.
I shipped in and they sent a replacement.
ozo012 said:
Hey Guys,
I noticed something strange with my phone this morning and it has gotten progressively worse throughout the day. Has anyone encountered something like this? Originally this started off with a large set of vertical green pixels (as seen in the first picture). Then a further degrading of this with purple blotches as seen in the 2nd pic, and I'm pretty sure my display is dead now as I can swipe up and feel the haptic feedback but can't see anything on the screen.
The phone isn't bent in any way so I'm guessing that the connection inside the phone went bad. I know a repair guy who is pretty handy but I want to see if anyone knows what I am up against.
Thanks!
Click to expand...
Click to collapse
Hello definitely a hardware issue. At least I already seen this before and the screen was dead. My wife used to have an LG G2 and it displayed those weird purple smudges all over the screen after one of our daughter crushed it walking on the device.
Do you eventually sit on chairs with your phone in your back pocket?
Good luck...
tech_head said:
My phone is under extended warranty and I had the same/similar issue.
I didn't see it happen but my screen was dark and I could not get it to display anything.
I shipped in and they sent a replacement.
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Click to collapse
I'm definitely not under warranty as I bought this 2nd hand off eBay. Was someone's phone that had the Google Account lock on it that I bypassed.
ozo012 said:
I'm definitely not under warranty as I bought this 2nd hand off eBay. Was someone's phone that had the Google Account lock on it that I bypassed.
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I wouldn't buy a phone 2nd hand off Ebay. I hear to many bad things. Use Swappa in the future brotha!
That is most certainly a defective digitizer. I'm guessing a stress was placed to the digitizer at some point or heat/cold maybe?
Eric214 said:
I wouldn't buy a phone 2nd hand off Ebay. I hear to many bad things. Use Swappa in the future brotha!
That is most certainly a defective digitizer. I'm guessing a stress was placed to the digitizer at some point or heat/cold maybe?
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Bought it for $400 in Jan 2016 when it was 3-4 months old since someone didn't know how to bypass the Google Factory reset lock. Most other 128GB were going for $650+ at the time. Ebay/ Swappa would have ended up in the same place regardless. I don't blame Ebay for this experience but I have not bought many phones from them regardless. At least 6+ purchases on Swappa and all have been great. Taking to my local repair guy who I trust very much who quoted me for $195 to do the work and replace the board which is worth it to me.
5.1 said:
Hello definitely a hardware issue. At least I already seen this before and the screen was dead. My wife used to have an LG G2 and it displayed those weird purple smudges all over the screen after one of our daughter crushed it walking on the device.
Do you eventually sit on chairs with your phone in your back pocket?
Good luck...
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Click to collapse
This ironically has been in a Supcase Unicorn Beetle case since day 1. I am guessing that the phone being on the larger side of my front right pocket definitely has pressure put on it which likely caused this.