Database Users

[Q] Reception/Bluetooth issues

Please, somebody tell me there's hope. 2 really annoying & disappointing things are happening. My bluetooth keeps randomly disconnecting, and to make matters worse the status bar icon still shows it is connected, but it's not. Second, I am dropping calls almost daily, and I'm mostly in places where 2 seconds before the drop I had 4 bars!!! I went to a store today & got a replacement SIM (50.01 vs. 39.01 markings) hoping that might solve it, not happening. And the signal strength almost never shows less than -105 dBm, sometimes -97. I NEVER had a dropped call or any bluetotth issues with either my old trusty G1 or the MT3G I just came from. I'm really trying to love the phone, it has so many positives. But the fact that it's a "phone" and it's basic function is skewered is pissing me off big time. Please, someone tell me I ain't the only one experiencing these issues, and, that either the OTA FroYo or Cyan's first ROM is gonna fix 'em? Better yet, any known fixes now? Are these issues in any way related to the data issues, possibly? When I called Tech Support last night they said to try a hard reset, but I really don't want to do so, unless I can flash one of the stock/de-TW'ed "stock" ROM's written about in the Dev. threads. Anyone have any concrete suggestions or explanations? Thanks...

3g problems?? Been searching, no luck.

Hey guys, I'm on my second fascinate...returned the first one because I couldn't stay connected to 3g for any length of time. For example, trying to stream pandora or youtube would always drop out / buffer and not reconnect. After getting my second phone I am still having this problem. When I finally do get connected it's terribly slow and soon drops out. Thought it may have just been reception first but my original droid worked prefect in the same areas (i live maybe 50ft from the verizon tower lol) and have the same problems in other cities too.
I've learnt to live with the audio playback pops and gps in hopes that they get fixed in an ota, but haven't really heard much about a fix for this. Really hope someone can help, love the phone aside from this problem, but it kind of makes paying $30 extra for a smart phone feel well, dumb
Oh, Im stock too besides the d01 update and have tried both *228 and *22899 also

*22899?
Sent from my SCH-I500 using XDA App

Jbuch84 said:
Hey guys, I'm on my second fascinate...returned the first one because I couldn't stay connected to 3g for any length of time. For example, trying to stream pandora or youtube would always drop out / buffer and not reconnect. After getting my second phone I am still having this problem. When I finally do get connected it's terribly slow and soon drops out. Thought it may have just been reception first but my original droid worked prefect in the same areas (i live maybe 50ft from the verizon tower lol) and have the same problems in other cities too.
I've learnt to live with the audio playback pops and gps in hopes that they get fixed in an ota, but haven't really heard much about a fix for this. Really hope someone can help, love the phone aside from this problem, but it kind of makes paying $30 extra for a smart phone feel well, dumb
Oh, Im stock too besides the d01 update and have tried both *228 and *22899 also
Click to expand...
Click to collapse
Give Verizon a call, there are some internal settings on the phone that they can adjust that might help. They did that for me it involved going into the dialer and putting in some number i forgot what it was, but i then had to enable something, and we went through the screens. They had me change one setting that gave me a more consistent signal.

It was something with 9s in it haha. And I called verizon, ended up changing some of my cdma settings through the dialer... Really wish I had wrote down all the steps because it took me deep into menus that aren't changeable without the codes.... Either way, it's somewhat better but I wouldn't say that completely fixed my problem.

3g still drops out much to frequently. when I get service, it seems quicker but youtube or downloading a large file are still impossible....

No one else is having this problem or found a fix? I'm at wits end, feel like spiking my phone onto the pavement at times lol

I just yesterday got a replacement Fascinate, with that issue being one of my reasons for exchanging it. So far, I don't seem to be seeing any such issues, but time will tell. If the issue comes back, I might try falling tech support for those dialer codes mentioned here.
Sent from my SCH-I500 using XDA App

If people call me, the first call never works (can't hear me but I can hear them)?

So this is the second S5 I've had and same issue. First one, people could hear me if I called, but if they called me 90% of the time they couldn't hear me on the 1st call. If they called right back or I called them it was fine, usually. I've seen a lot of complaints about this on the S5 online. I even have a copy of the my youmail voicemail that I made on my S2 that was crystal clear and more louder/pronounced if that makes sense, and the voicemail I made on my S5 was all fuzzy and kinda garbled like I was talking 4 feet away from it. Replaced with another S5, and it started happening again except now I'm rooted so no more warranty and they can't/won't do anything. Stock or rom, it happens. So I know a few S5 owners, 3 of them have the same problem. All different networks so not specific to any provider (like if it were an at&t issue etc).
I tried clearing the pin hole at the bottom but didn't seem to make a difference. People think the S5 does this maybe b/c it's water resistant and theirs a membrane inside that hole for the mic that makes it garbled. Speaker phone it works fine. Just pissing me off, I love the phone otherwise, but this is my work phone as well and it's so nice and professional to keep playing phone tag with clients .

This doesn't make a lot of sense. You say that this is a well known, widespread problem that happens on various carriers. Which is hard to reconcile with the fact that I haven't heard of the issue and few people here or anywhere else are complaining of it? We have over 500 S5's deployed in my workplace and zero reports of this nature. XDA has 6 million members and we don't see a trickle, let along surge of reports here either.
This is highly unlikely to be a hardware issue or we would be hearing about it a lot. Likewise if the issue showed up with any frequency due to a specific firmware version. It's most likely user settings and you provided zero details about your configuration. Or I would have said a carrier issue, but you not only didn't tell us who your carrier was but you dismissed this out of hand saying that you see the problem all over, including three S5 owners that you know yourself using different carriers.
Making user settings, how you use the phone the most likely cause.
There isn't much to work with unless you provide detailed information about your configuration. How about some links to the frequent occurrences of this problem that you said you see all the time. Link us to a recording of a representative call where the problem occurs. And any information that might suggest or exclude patterns, e.g. what carrier you use, what carriers your other 3 friends use, what time of day does this happen. Does it happen only in fringe areas, only with strong signals, only with wifi calling, et cetera.
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fffft said:
This doesn't make a lot of sense. You say that this is a well known, widespread problem that happens on various carriers. Which is hard to reconcile with the fact that I haven't heard of the issue and few people here or anywhere else are complaining of it? We have over 500 S5's deployed in my workplace and zero reports of this nature. XDA has 6 million members and we don't see a trickle, let along surge of reports here either.
This is highly unlikely to be a hardware issue or we would be hearing about it a lot. Likewise if the issue showed up with any frequency due to a specific firmware version. It's most likely user settings and you provided zero details about your configuration. Or I would have said a carrier issue, but you not only didn't tell us who your carrier was but you dismissed this out of hand saying that you see the problem all over, including three S5 owners that you know yourself using different carriers.
Making user settings, how you use the phone the most likely cause.
There isn't much to work with unless you provide detailed information about your configuration. How about some links to the frequent occurrences of this problem that you said you see all the time. Link us to a recording of a representative call where the problem occurs. And any information that might suggest or exclude patterns, e.g. what carrier you use, what carriers your other 3 friends use, what time of day does this happen. Does it happen only in fringe areas, only with strong signals, only with wifi calling, et cetera.
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Pry exaggerated as a bit frustrated. Away for business and on phone right now. I just googled various call issues and saw same/similar on other phones, quite a few S4 reports (like googling S5 can't hear me, or can't hear calls, or android can't hear calls etc). Again not exactly the same but similar, found older Android phones people talking about the same. S5 people I saw post in various threads on different forums, not necessarily made a thread of theirs (like they found an issue like that and bumped thread even if it was a different phone). I'm on AT&T, 3 friends one is T-Mobile and others are Verizon. Though theirs isn't near as bad as mine, theirs happens infrequently on both ends which makes me think maybe carrier related, whereas mine is almost always the caller on my end not hearing me well on the first call. I have two employees with S5s as well and no issues with theirs like this.
I don't know what user config info you want? I've rooted and flashed android for years, I hardly ever touch anything volume/call mod related. I don't know what settings you'd be talking about, stock or rom is the same (didn't install viper, didn't do anything with volume controls on DK as their borked on this version etc). Changed background noise on/off but didn't do anything.Not sure how I use the phone would do anything, they call, I answer, I call, they answer? Happens anywhere no matter signal, whether full bars at house, or office, or lose a few bars when traveling, time of day doesn't matter happens anytime. I just had a conference call where I ended having to use speaker phone for them to hear better but they still said it wasn't clear. Wife just called me and she said through the phone or speaker it's like I'm talking through a towel (speaker not as bad). My AT&T store said they've had a few people come in with complaints of call issues on their S5 but in various ways, and sometimes a factory reset worked, sometimes not. Which didn't work for me, and I blew a canister of air and use a small pin like some said they did to see if anything was clogged in the Mic port but no difference.
I'll be back in a bit, but I could try to record a call with my wife. And I'll upload the files from youmail voicemail where you can hear how loud/pronounced and clear my message is from my S2, and the garbled message from both S5's.

Think I fixed it, let's hope. So I went into safestrap, tried a few things, fix permissions etc. No difference. Restored a few times, no difference, did 3 factory resets, no difference. Each time I either message someone to call me to test, or I logged into youmail to record a new greeting and heard it fuzzy/garbly. Did one more factory reset, msg'd wife to call again, she called and first thing she said was omg it's way louder and cleaner sounding like I'm not muffled. I logged into youmail, did a new greeting and yup it's 100% normal sounding. So no clue why this worked all of a sudden with all my other tries today and before. My first S5 they tested at the AT&T store and it luckily did the issue there so they could hear what I meant and note it. They gave me a loaner and it was sent in, and I guess luckily it was reproducing that same issue when it was checked as they did a replacement since the phone was only 2 months old. And now that I think about it I doubt the tech or whomever was checking it out sat there and did multiple restores/resets like I did, and I guess I was really lucky they didn't get it and test only to have it operate normal like the 10% of the time or whatever it did.
Being rooted now sending in was pointless, as knowing people over the years that have even if sent with stock rom, warranty was denied. F'd up thing is they have to prove rooting caused the issue, I don't have the time nor want to deal with that crap. Example I love cars/trucks and mod everything we have, and with the Magnuson-Moss Act they have to prove your "mod" directly affected the failed part/problem. In the phone world you end up just getting transferred around and dealing with crap trying to sort that out. I have one of my cars modded (ctsv) with pulley swap, full exhaust with lt headers etc, custom tune yada yada, one of my trucks has custom tune/intake/headers/no cats/custom exhaust etc and neither had problems with getting warranty work done, b/c doing a custom tune and pulley etc isn't going to make your radio or nav fail. In the phone world on the other hand they'll tell you to pound sand, root and mic fails, oh that'll be our diagnostic fee part replacement $ have a nice day. lol
i'll try to upload audio files from youmail showing the sound quality difference when I get a chance. I know one of my friends tried a factory reset and didn't work. Guess I'll tell him and the other two to keep doing resets over and over till it works lol, whether that means 5 or 10 times. Why it didn't work on the 1st or even 2nd try is beyond me

Poor Quality Calls On Verizon

I have been having an issue with people having trouble hearing me or saying that I am breaking up while on a phone call. This issue started after the latest update which came out about 2 weeks ago. I think it was a security update.
When on a phone call where people are having trouble hearing me, I can either put a headset on or put it through the speaker then the person on the call can hear me normally. I have tried a factory reset, deleting the cache, removing the sim card and put it back in but nothing has fixed my issue.
I do not think that it is a signal problem because of what I said about having no issues if I am using a headset or the speaker phone. Also, I have ruled out a mic problem by taking a video and talking normally then playing the video back. When playing the video back, I can hear myself without a problem (this suggestion was made the Huawei itself).
Does anyone anyone know what is going on? Or is having similar issues? I really don't want to be without a phone if I have to RMA my phone. Huawei's customer service said that they would not send a replacement phone prior to them receiving the RMA (if there is an issue with the phone of course).
I am on the Verizon network. Any suggestions is welcomed. Thank you.

I too am on Verizon and seem to have call quality degraded in the past month. I have no idea why. I live in southern Md.

Same here. Thought it was my case as it started about the same time i got the case. I'm in Central Florida, in a good coverage area. Phone was fine until last update. Now having bluetooth issues and this call issue.
Maybe this is just the noise cancelling mic issue that so many reported when it first came out? I may try to root and turn off the mic as suggested to see if its better, unless one of you guys are rooted and have done that already?
Can I roll back to pre-may update somehow?

yes
I too am

I'm still having the muffled / echo voice issues - putting my finger over the noise cancelling mic seems to "fix" it for me but I'm desperate for a proper fix - otherwise I can see myself jacking in the 6P for another phone soon

Hepperz said:
I'm still having the muffled / echo voice issues - putting my finger over the noise cancelling mic seems to "fix" it for me but I'm desperate for a proper fix - otherwise I can see myself jacking in the 6P for another phone soon
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Click to collapse
Have you tried (or are you) root and disable the noise cancelling mic? Think I may go this route if it continues (which I expect it will)

Unfortunately I use my phone for work, and the software will disable if it detects the phone is rooted - so that's a no go for me.

I had some issues with mine on Verizon. Turning off Enhanced 4G LTE Mode in cellular networks fixed my problems.

shiftr182 said:
I had some issues with mine on Verizon. Turning off Enhanced 4G LTE Mode in cellular networks fixed my problems.
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Click to collapse
Same for me
Sent from my SM-T320 using Tapatalk

Turning on enhanced Lte fixed my call quality issue actually, I had the same breaking up issue with it off. I still have the noise cancellation issue where people can't hear me unless I'm talking right next to the mouth piece though. Did you try wiping your cache partition in the boot up menu?

Wow, no issues for me from the latest update at all. I am in a crappy reception area so needed to turn off enhanced 4g when I got the device about 4 months ago but it's been nothing but great with VZW despite crappy reception.

Hepperz said:
Unfortunately I use my phone for work, and the software will disable if it detects the phone is rooted - so that's a no go for me.
Click to expand...
Click to collapse
Using root cloak is an option.

Had issues again last night. Seems when there is any background noise is when the issue presents itself. I'd venture to say this isn't just with VZW. I was able to stop it by placing my finger over the noise cancelling mic on the back of the phone. Guess its time to root and disable it...ugh

See the 800 and counting posts on the Google Help forum. Search "Muffled Voice 6P" and you'll see what I'm talking about. Basically, a bunch of these phones don't work as phones, and Huawei either doesn't want to pay to fix all of them, or more likely, doesn't know how to fix them. The problem with Chinese companies is the same problem Mao had back during the Great Leap Forward. He demanded enough grain to beat Great Britain, the demand was unrealistic so all of his lieutenants made up fictitious yield reports, and they spent all of their budget on farm tools and farm labor, and not enough on train cars to take the grain into town, and a ton of people starved to death as a result! I'm sure something similar to this happened at Huawei: "Boss, the call quality on this 6p is absolutely stupendous". "Well done vice president, here's your bonus". Sales of Huawei 1-2 years later: not up but way, way down. Layoffs. People hungry again...

Rooted P10+ not connecting calls (mostly indoors)

Hi there- I have a VKY based P10 Running B124. As of the last couple of months I am noticing my placed calls are taking forever to connect when in my house, and almost all calls go straight to voicemail without any ring or even notification of a missed call. I am a T-Mobile user in the northeast US. I was hoping someone could give me some suggestions on figuring out the source of this issue.
1. OS based issue? Would updating be a factor on dialing calls?
2. Bad SIM card? Phone behaves more normally outside, so this seems less likely?
3. Phone physically damaged or degraded? Nothing remarkable has happened, and in other respects the phone has actually been terrific.
Phone repair people in the US won't talk to me. T-Mobile tells me I need to buy one of their phones. I am assuming looking around android and Huawei sub reddits will tell me to update.
Any suggestions? I am pretty miserable over here, and people are getting mad about not being able to reach me.

Issue was resolved with new FW. Turned out to be compatibility issues with T-Mobile