It was fine before putting it on the charger. I know because i was looking at the back and front before. When i took it from the charger suddenly i see a vertical crack from the top to the right center. No force No drop No back pocket nothing like that! Bring it back for repair and see how Sony treats his new Sony Smartphone User. Hope i do no regret abandoning Samsung....:crying::crying::crying:
(S3 not for sale at the moment)
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bullseye said:
It was fine before putting it on the charger. I know because i was looking at the back and front before. When i took it from the charger suddenly i see a vertical crack from the top to the right center. No force No drop No back pocket nothing like that! Bring it back for repair and see how Sony treats his new Sony Smartphone User. Hope i do no regret abandoning Samsung....:crying::crying::crying:
(S3 not for sale at the moment)
Click to expand...
Click to collapse
What's this?
haha sharp eye. Looks like a hit.
bullseye said:
It was fine before putting it on the charger. I know because i was looking at the back and front before. When i took it from the charger suddenly i see a vertical crack from the top to the right center. No force No drop No back pocket nothing like that! Bring it back for repair and see how Sony treats his new Sony Smartphone User. Hope i do no regret abandoning Samsung....:crying::crying::crying:
Click to expand...
Click to collapse
That's unfortunate and all, but why would you even create a new topic? Aren't there enough topics regarding this subject?
CollinsJ said:
What's this?
View attachment 2971365
Click to expand...
Click to collapse
Seems a hit or a drop..
What if all these guys who say that their glass cracked by itself but they have actually dropped it?
This guy said he didn't drop it but their is a hit!
Sent from my C2105 using XDA Premium 4 mobile app
Here is another photo without any dust particles.
What is the week, your phone was made ?
Week 37
Well, mine too.
Luckilly no cracks so far, but I'm curious if any appear.
On one side, I want to return it, and get a refund, OTOH the phone is everyhing I ever wanted, until a better one comes out.
wayne_sk said:
Well, mine too.
Luckilly no cracks so far, but I'm curious if any appear.
On one side, I want to return it, and get a refund, OTOH the phone is everyhing I ever wanted, until a better one comes out.
Click to expand...
Click to collapse
Exactly my dilemma. I've seen enough reports of cracks to be convinced Sony cheaped out or did something wrong with this phone. But mine hasn't cracked yet and I actually like it a lot (other than terrible low light camera). I'm hesitant to reward companies when they skimp on something and then fail to acknowledge the problems they've created though which is why I'm considering a return even though I like it.
If reports start coming in of Sony fixing the cracks for free under warranty, then I'll be satisfied and keep it, I think.
Sent from my D5803
Mine is week 37 too, have it since 2 weeks went on holiday with it - no issues so far.
As already mentioned, there are already some existing threads regarding this issue, so please use them instead of opening up a new thread.
Thanks
---> thread closed
Related
Hey guys,
Since a couple of weeks I kept an eye on the HW-keys of my HD2. The laquer on them is vanishing more and more - it looks really crappy and somehow like it was an ugly full-plastique Nokia-phone...
Here some pics (quality isn't too good because the angle is quite tough):
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Has anybody had a problem like this before and if so have you contacted HTC about this?
I'm definitely planning to notify HTC about that and want them to replace these HW-keys on warranty... I cannot accept this on a 600€ phone after 6 months...
My aunt has bought the HD2 recently and I realised that HTC obviously has already brought a new version of HW-buttons (also with phone-button clearly green and the off-button red - which I don't really like much).
Cheers!
Mine are also slowly coming off, but it isn't as 'present' as on yours. I barely use them buttons, but I think with my future switch to Android, they will indeed come off too..
I'm also interested in knowing whether HTC will be liable for this.
de Wolfe said:
HTC obviously has already brought a new version of HW-buttons (also with phone-button clearly green and the off-button red - which I don't really like much).
Cheers!
Click to expand...
Click to collapse
That is the US HD2, the european still has the uncoloured buttons. I have had mine HD2 since januari, and do not has this issue with the buttons.
Halle said:
That is the US HD2, the european still has the uncoloured buttons. I have had mine HD2 since januari, and do not has this issue with the buttons.
Click to expand...
Click to collapse
No, it's a German Vodafone-device (my aunts one).
Now I contacted HTC telefonically and I have to say: I never heard such a piece of rubbish from any mobile-manufacturer.
"Jenny" told me, that this is a "blamish" (in German "Schönheitsfehler") and I have to live with that, but I'm free to pay for a replacement - it is not a warranty-issue...
Sorry HTC, but if these are your last words, I'm gonna kick my HD2 to ebay and will NEVER buy a HTC-device anymore.
all i have done is scrap it off with my nail job done looks fine now no marks or nothing
That's because of misuse!!
You could protect your phone by placing it in a leather pouch, looks elegant, has the htc mark on it and cheap from ebay
http://cgi.ebay.com/New-PO-S510-HTC...037509?pt=PDA_Accessories&hash=item2a09436285
I've been using it for a while now and the phone is still brand new
sevoflurane said:
That's because of misuse!!
You could protect your phone by placing it in a leather pouch, looks elegant, has the htc mark on it and cheap from ebay
http://cgi.ebay.com/New-PO-S510-HTC...037509?pt=PDA_Accessories&hash=item2a09436285
I've been using it for a while now and the phone is still brand new
Click to expand...
Click to collapse
HA HA
Sorry, but I NEVER "misuse" my phones or any electronic devices. I took and take care of my HD2 like it was made of 24 carat gold. And I of course carried my HD2 ALWAYS in a leather case that definitely does not scratch the hardware keys (checked it of course). I even didn't use the HW-keys at all for some time.
Everything I can say is, that I'm VERY dissapointed about HTC's customer care. I mean, the HW-keys are the only part of HD2 that is not made of better material than plastics - and I haven't ANY other signs of ANY usage at ANY part of the phone apart of these HW-keys (photos looking worse than it really is because of the flashlight of my digicam). I paid € 600,- for the phone and I definitely won't accept this barefaced answer from HTC.
the keys are covered and it feels cos of the edges and once it chips it continues all over they shouldn't have done them.
they should have just left them as they are
Hi Folks,
Well, I've had my TF for a few weeks now and its been great !
I use my Dock almost every day, mainly to provide more juice etc ...
Anyhoo .. i also use a Poetic case on the pad which i rarely take off, even when its docked. Today though i noticed a wear mark on the rear of the tablet and couldnt figure out where it came from .. untill i noticed that its in the same place the dock bracket edge is
It seems to effect one side more then the other (Right side... Left if you look at it from the back )
Has anyone else noticed this? .. The felt inside the dock bracket is still there so i dont know why it would cause it to rub ... and its only been a few weeks !!
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rly ... remove the ASUS Model sticker
im still rocking my stickers too its been months
OP: Now that you mention it, I do notice some spots on the back of my tab that aren't as shiny as the rest of it. Thanks for pointing out something I probably would never have noticed. >.<
Seriously, though-- I don't really care at this point. Perhaps I would if it was noticeably discolored.
xyellx said:
rly ... remove the ASUS Model sticker
Click to expand...
Click to collapse
Why for? I still have mine on.
I have used the dock everyday for atleast 2 months, sometimes inserting and removing several times a day and I dont see anything. Guess I'm lucky
Sent from my Infuse... Love it!
saw the one at bestbuy and that one is marked pretty badly.
I have the same thing on the same side of my tablet as the OP.
My guess is that adding a little padding like a small piece from a micro-fiber cloth on each side of the dock may prevent further wear.
I know there is a felt-like material already there, but beefing up the padding may help. I haven't done anything to it
since it doesn't seem to be too severe.
Im going to do the same :-( its wierd it doesnt seem to happen with everyone though.
Small differences in manufacturing are to blame, its not really something they'd be able to see when making the device.
I also have a dock that does not lay flat when the tablet is docked and opened, it teeters a tiny bit and if it is on an uneven surface it will pivot around unless I hold it down.
Seriously... you are worried about cosmetic issues!
I'd be more concerned if my TF was overusing the battery, or the wifi reception was poor and dropping out of service.
Had it been a case of the screen was coming away from the casing or one of the ports was failing then yes I would understand.
Surely the basic operation is what you should be concerned about... not how it looks.
Beards said:
Seriously... you are worried about cosmetic issues!
I'd be more concerned if my TF was overusing the battery, or the wifi reception was poor and dropping out of service.
Had it been a case of the screen was coming away from the casing or one of the ports was failing then yes I would understand.
Surely the basic operation is what you should be concerned about... not how it looks.
Click to expand...
Click to collapse
Well ... Put it this way .. When i noticed it, i wasnt shaking like a ****ting dog!.
Alls im saying is its not supposed to wear like that within a few weeks.
Its works as it should, battery life is superb etc etc...
You may not like your stuff to look good, but i prefer to keep my belongings in a decent condition also helps when/if you want to sell it on ...
Anyone ever heard of their chassis coming away from the glass above the port? Woke up this morning to find this.
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Sent from my CM9 Crespo4G using Tapatalk
My GTab does not have this problem and I plug it in to charge every evening. Have had the unit since late-July of last year.
Sent from my GT-P7510 using Tapatalk
Unfortunately, I can't say that I have heard of this happening before. My 10.1 isn't experiencing that, and neither are any of the 10.1's owned by friends and family. At the same time, our tablets are the earlier versions (purchased at launch) that are lacking the Samsung branding under the glass above the charging port. I have a question for you though, has your device been in to Samsung for service? If not, have you contacted Samsung about this? This is definitely something that is covered under the Manufacturer's warranty.
Just received the return shipping label. They asked what I'd want if it couldn't be fixed? I said a 32 instead of a 16 if it had to be replaced. LOL I doubt they show me that kind of love.
petcojunkie said:
Just received the return shipping label. They asked what I'd want if it couldn't be fixed? I said a 32 instead of a 16 if it had to be replaced. LOL I doubt they show me that kind of love.
Click to expand...
Click to collapse
You never know until you ask.
petcojunkie said:
Just received the return shipping label. They asked what I'd want if it couldn't be fixed? I said a 32 instead of a 16 if it had to be replaced. LOL I doubt they show me that kind of love.
Click to expand...
Click to collapse
ha! Good luck with that....
I know its just a dream
So they said my screen is warped/ bent, on top of that they say the chassis is now cracked, when my pics clearly show that is not the case. I call bull****, what are my options?
Sent from my Nexus S 4G using Tapatalk
petcojunkie said:
So they said my screen is warped/ bent, on top of that they say the chassis is now cracked, when my pics clearly show that is not the case. I call bull****, what are my options?
Sent from my Nexus S 4G using Tapatalk
Click to expand...
Click to collapse
keep complaining... that's the ONLY way with this bozos....you'll eventually get to a "manager" who will take you to another "manager", then they will either replace it or fix it.....i did that for 18 times with my hp laptop...what a piece of junk.
Just pissed never so much trouble with them. I have several TVs from them and a phone never no problems.
Sent from my Nexus S 4G using Tapatalk
Are they saying since it's "cracked" it's not covered under warranty? Just wondering cause that's definitely bullsh!t.
Sent from my GT-P7510 using one stinky finger.
I'm telling you...get high enough where they give you an email address...email them the photo...they have to fix it...if not...complain...go higher and higher till you get what you want.
So they sent it back despite the pics and everything, wanted me to pay 199.99? Totally dissatisfied with this. I own several nice pieces of Sammy equipment and never any issues....
Hmm, look at that, I kind of see a sliiiight little bump on mine too. I can press on it and see that it does deform a tad. Now you got me all paranoid. Its definitely no where near as bad as yours though.
I really hate to revive such an old thread but the bezel near my charging port has cracked exactly as described as well. Has this happened to anyone else and has anyone gotten a resolution. It seems this is definitely a manufacturers defect
Hi all,
Recently purchased an International S3 on a Vodafone UK contract.
I was surfing the internet last night and noticed a rather odd mark had appeared on the screen.
Think I might have to send it back as the mark will not disappear and is very noticable on a white background.
It also shows up on all the Red, Green and Blue screen tests in the service menu.
What do you think? The mark is on the bottom left edge!
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Go back to store and change your device..
This is definitely a screen problem.
Agreed, insist on new not repair
Yeah, demand for exhange!
Sent from my GT-I9300 using xda app-developers app
ausdim said:
Go back to store and change your device..
This is definitely a screen problem.
Click to expand...
Click to collapse
I agree
Hi guys,
Sent this back to Samsung today. Got to be without the phone for a good 15 days sigh!
The company I got the phone with only offer 7 day return policy Great!!
Will be interesting to see if I get the same device back or if they replace it.
Paul
Its not as bad as it looks likes on the Pic.
The photo was taken with an iPhone 4 and the camera of the iPhone 4 has a lens which makes the center of the pic blueish.
Your screen looks a bit purple but every SAMSUNG GALAXY SIII has this.
I see no reason to return your phone.
But does anyone have an idea what that is? It doesn't look like screen burn...what could cause that?
jonstatt said:
But does anyone have an idea what that is? It doesn't look like screen burn...what could cause that?
Click to expand...
Click to collapse
It's called Super Amoled, Learn to life with it babe.
Aerys said:
Its not as bad as it looks likes on the Pic.
The photo was taken with an iPhone 4 and the camera of the iPhone 4 has a lens which makes the center of the pic blueish.
Your screen looks a bit purple but every SAMSUNG GALAXY SIII has this.
I see no reason to return your phone.
Click to expand...
Click to collapse
Aerys, Are you not seeing the same mark as I am?
I have no issue with the overall colour of the screen. However, I do have a problem with the horrible piss stained mark that has appeared on the bottom left of the screen!!
Excellent!! Got my phone back today after 8 days without it.
Samsung have apparently repaired it, however I cannot check because they did not send my battery back with the phone!
Nice one Samsung, very proffesional!
To top it off they said a new battery will be sent and should be there on mon/tue next week.
Great! Another week without my phone.
Knew I should of got the iPhone...
I've had my phone a little over a month now and I've never experienced that. I also heard that the led fatigue issue wasn't so dangerous on the S3 as it was on the Galaxy Nexus and previous sAMOLED screen devices.
i had some similiar screen problems so i changed my s3 three times and all of them had the same problem with the screen so i got my money back and now i am wating on the Note 2
Woaa.. u should go to the store and claim warranty
xkruz said:
Woaa.. u should go to the store and claim warranty
Click to expand...
Click to collapse
Would of done if they did not offer a measly 7 day return policy
I just got my second silver s7 edge since my first one had a horrible battery life.
After getting this one and looking in bright light where the phone shines, I notice at the top of the phone under the glass on the edge of the silver foil stuff, it has a wrinkled look across the whole top.
I don't notice it on the bottom which seems to be the same exact dimensions, and also don't notice it on the back.
I tried to take a picture but the picture is very hard to pick up on camera and looks a lot worse in person.
I want to make sure this is normal or not because I didn't remember seeing it on my other s7 edge
Thanks
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I don't think it's normal. I have the silver and I don't have any wrinkling.
Sent from my SM-G935V using Tapatalk
I can see it.
Doesn't look bad but for a top phone this should not be the case.
Exchange again?
drummerman said:
I can see it.
Doesn't look bad but for a top phone this should not be the case.
Exchange again?
Click to expand...
Click to collapse
It's way worse in person under a light.
If AT&T will let me. I called one store and they told me I'd have to use my one exchange if I wanted another s7 edge.
So I called another AT&T (the one I went to) and asked them if I return my first edge that had battery issues for another edge can I still keep my one time exchange?
And they told me yes but next time I'll have to pay the 45 dollar restocking fee and I could switch to an iPhone (since that's what I told them I had before and it had good battery life)
I'm afraid they won't let me switch for another s7 edge for this reason even though I think they should. If I'm paying for a phone and have to keep it for over a year then I want it to be the way I want it. A top phone should be flawless.
drummerman said:
I can see it.
Doesn't look bad but for a top phone this should not be the case.
Exchange again?
Click to expand...
Click to collapse
I'm afraid they're gonna think I'm crazy or say they don't see it just so they don't have to do the exchange.
I have no problem paying the 45 and being my last exchange (even though I don't think I should since both phones had a defect)
I will make sure to look over the new phone before I leave.
Zackwv90 said:
I'm afraid they're gonna think I'm crazy or say they don't see it just so they don't have to do the exchange.
I have no problem paying the 45 and being my last exchange (even though I don't think I should since both phones had a defect)
I will make sure to look over the new phone before I leave.
Click to expand...
Click to collapse
You shouldn't, imho, have to pay anything but yes, do a thorough check with the phone on.
Hope this will be the last time you have trouble.
Great phone.
drummerman said:
You shouldn't, imho, have to pay anything but yes, do a thorough check with the phone on.
Hope this will be the last time you have trouble.
Great phone.
Click to expand...
Click to collapse
Yeah I just called another AT&T and explained my last 2 edge situations and they said their manager isn't there at the moment but said they don't see it being an issue. They said the phone has a 1 year warranty and u can swap it out as many times as u want for the same phone as long as there isn't any physical damage to it.
They said they would have to look at it though to make sure I'm telling the truth which they said they believed me.
Not sure if she's right on the 1 year thing though. I've heard 3 different things from 3 different AT&T's now.