Related
Do you guys have the issue of the screen being loose at all? Reason I'm asking is because I'm hoping to get a new one as a replacement.
When the Epic first came out the forum was flooded with people who had the issue but lately that doesn't really seem to be the case. Maybe it was fixed in production like HTC fixed the glass separation problem with the EVO.
vince06 said:
Do you guys have the issue of the screen being loose at all? Reason I'm asking is because I'm hoping to get a new one as a replacement.
When the Epic first came out the forum was flooded with people who had the issue but lately that doesn't really seem to be the case. Maybe it was fixed in production like HTC fixed the glass separation problem with the EVO.
Click to expand...
Click to collapse
Weird. Got mine 2 days after the release and have had no problems of that sort.
Sent from my SPH-D700 using XDA App
The actual glass is loose?
I just got my third one in the month since I moved from the moment.
The first one the screen wasn't and wouldn't go into the phone, there was one corner and half the side that would not seat down to where it should be. The second had a nice one pixel wide line right down the middle of the screen. And my third and current one is perfect in every sense of the word!
Both of my other ones you could separate the screen and the keyboard for a little gap that annoyed the hell out of me. My current one is seriously rock solid!
So from my experience I'd definitely say go for it and try to get a new one. I was doubting if the epic was right for me, but my latest one changed my mind completely!
No not the actual glass but the whole top half of the phone that slides out.
But yea I see a lot of people saying their newew ones are more solid so that's good.
Sent from my SPH-D700 using XDA App
My wife and I just got ours last month and we have had no problems with ours. We love em. You shouldn't have a problem with a new order, but you never know.
Sent from my shoe, I mean....Epic shoe... I mean Samsung Epic!
I've had mine since the first week, and yes, its loose, but only as much as any other slider I've had. I don't think it has gotten any "worse"... I had a cheapo 2 pc. Best buy hard case on it, and with that it was perfectly solid. The 'action' of the slide, the spring assist of it, is just as good as new too. If yours is that horrible, take it back for sure... I just accept that sliders do that, as long as it doesn't butt-dial from slight opening, I'm ok.
The first one I got on launch day had separation of the glass to the frame. Made clicking noises after I turned off all the clicks and hapatic feedback ****. The 2nd and 3rd Epic's I had, have been rock solid.
i got my epic in october and since then its loose now i guess its normal from normal use because its a slider...my cousin got his last month and his is loose too now.
I got myne on release day and have no problems at all mybe jus a little loose keyboard but I don't use it much so I don't care
Sent from my SPH-D700 using XDA App
vince06 said:
Do you guys have the issue of the screen being loose at all? Reason I'm asking is because I'm hoping to get a new one as a replacement.
When the Epic first came out the forum was flooded with people who had the issue but lately that doesn't really seem to be the case. Maybe it was fixed in production like HTC fixed the glass separation problem with the EVO.
Click to expand...
Click to collapse
The issue of loose or wobbly screens is a known one. I have had to replace my Epic twice due to that reason. So, when I was getting the one I have now, I asked the sales rep. to let me check if the screen was wobbly or not, before he activated it. When you pay so much for such devices, there shouldn't be any margin for imperfection. You should get your phone replaced.
I know there have been a few (perhaps this is an understatement) threads about the touchscreen wonkiness some users are experiencing, but I'd like a consolidated bit of advice.
My touchscreen is weird. Sometimes everything seems perfectly normal, but I've noticed a few examples of it being weird:
When trying to put an app shortcut on the homescreen (long pressing) it often doesn't work; it seems to think I am moving my finger when I'm not
When in drawing apps, if I try to draw fine lines, sometimes it registered random points and lines on other parts of the screen
Using a multitouch test app, it periodically will register a third touch when only using two fingers
The keyboard double taps letters almost every single time I type
So my questions are:
Do you think this is a software issue? If so, how do you explain some people not having the problem.
Do you think my best bet is to exchange it? I have no issues other than the touchscreen (no light bleed, etc.) and I'm a little scared I'll get a worse unit.
What are your experiences with these issues?
Thanks for reading!
I had a perfect 16gb that I returned in order to get a 32gb. The 32gb had the horrible touch screen issues. Using YAMTT app, it would register multiple touches long after I was no longer touching the device. I returned it to Best Buy and got a new 32gb and it doesn't have the issues. At first I thought it was the JSS update, so I didn't accept for a few days. Went ahead and updated and still have no issues on my new device.
This has already been documented, the primary thread for this is over in the Q&A section AFAIK currently. Which is here:
http://forum.xda-developers.com/showthread.php?t=2381123
Mine is super extra mega responsive.... ANOTHER GREAT PRODUCT...
Update....
Its some timing today hopefully software I love my 32gb
Sent from my Nexus 7 using Tapatalk 4
SJonesGSO said:
I know there have been a few (perhaps this is an understatement) threads about the touchscreen wonkiness some users are experiencing, but I'd like a consolidated bit of advice.
My touchscreen is weird. Sometimes everything seems perfectly normal, but I've noticed a few examples of it being weird:
When trying to put an app shortcut on the homescreen (long pressing) it often doesn't work; it seems to think I am moving my finger when I'm not
When in drawing apps, if I try to draw fine lines, sometimes it registered random points and lines on other parts of the screen
Using a multitouch test app, it periodically will register a third touch when only using two fingers
The keyboard double taps letters almost every single time I type
So my questions are:
Do you think this is a software issue? If so, how do you explain some people not having the problem.
Do you think my best bet is to exchange it? I have no issues other than the touchscreen (no light bleed, etc.) and I'm a little scared I'll get a worse unit.
What are your experiences with these issues?
Thanks for reading!
Click to expand...
Click to collapse
I am basically having the same issue. http://forum.xda-developers.com/showthread.php?t=2395289
A reboot seems to help mine. Mine does not seem as bad as some peoples. I am trying to decide if I need to exchange it or not. It sounds like it might be software more than a faulty one off hardware.
Mine seems completely fine outside of the occasional freak bug with finger-sliding on my keyboard pressing like 80 keys. Fixes itself if I lift my finger up.
I have a 32 GB.
Don't know where it is at the moment, but there is a thread over on the Google Products forums regarding this. Google knows of the issue, and as of a few days ago, they are looking into a fix. I think it's software. People say that the second upgrade you do ruins it and makes the touch less responsive. So, I think it will be fixed with a new update. Just give it some time. I'm trying not to think about it. Don't wanna ruin it for me. Hehe. Hang in there. If it REALLY bothers you, exchange it for another one. Obviously, you run the risk of not getting rid of the problem. Who knows.
SJonesGSO said:
When trying to put an app shortcut on the homescreen (long pressing) it often doesn't work; it seems to think I am moving my finger when I'm not
Click to expand...
Click to collapse
I had this problem at first. I think it is just a heck of a lot more sensitive, interpreting varying pressure of my finger as movement as the "footprint" changes. After I got used to how lightly I should press compared to the previous Nexus, the problems went away.
Rod3 said:
I had a perfect 16gb that I returned in order to get a 32gb. The 32gb had the horrible touch screen issues. Using YAMTT app, it would register multiple touches long after I was no longer touching the device. I returned it to Best Buy and got a new 32gb and it doesn't have the issues. At first I thought it was the JSS update, so I didn't accept for a few days. Went ahead and updated and still have no issues on my new device.
Click to expand...
Click to collapse
Interesting, I also had a 16gb with no issues, then exchanged for a 32 and now I got the touchscreen problems! Gonna go exchange it again, maybe back to a 16
Sent from my Nexus 4
Mine is working fine but i noticed when placing my hand on it when i use YAMTT, it will register 3-6 point and starts flipping. When i pull my hand away these points keep on flipping for some seconds. It is over responsive compared to my S2 which registers Zer0 points when i put my hand on it (the way it should be). This was happening with JSS15Q as well as JSS15R now.
Got the phantom touch bug on my 16gb n7 2013.
Seems to only do it if it is laying flat!!! Hold it vertically and it works fine.
Logged job with Google to replace and the idiots have shipped me a 2012 version. Really angry.
Sent from my GT-N7105 using Tapatalk 2
chrisn0123 said:
Got the phantom touch bug on my 16gb n7 2013.
Seems to only do it if it is laying flat!!! Hold it vertically and it works fine.
Logged job with Google to replace and the idiots have shipped me a 2012 version. Really angry.
Sent from my GT-N7105 using Tapatalk 2
Click to expand...
Click to collapse
This happened to mine, when i use with cover and problem is reduce but it still there.
-Hard to find N7 Gen II (built July and August) with 100% working as it should be. I just hope new firmware can fix problem if NOT it's hardware problem.
-I may grab another one built September, mostly happened on devices built July and August.
-Mine built August when i first open it i full of surprised, a lot of dust inside and outside of plastic wrap, i just wonder where the F they do packaging indoor or outdoor.
Sent from my Nexus 7 using XDA Premium 4 mobile app
---------- Post added at 01:56 AM ---------- Previous post was at 01:54 AM ----------
chrisn0123 said:
Got the phantom touch bug on my 16gb n7 2013.
Seems to only do it if it is laying flat!!! Hold it vertically and it works fine.
Logged job with Google to replace and the idiots have shipped me a 2012 version. Really angry.
Sent from my GT-N7105 using Tapatalk 2
Click to expand...
Click to collapse
This happened to mine, when i use with cover and problem is reduce but it still there.
-Hard to find N7 Gen II (built July and August) with 100% working as it should be. I just hope new firmware can fix problem if NOT it's hardware problem.
-I may grab another one built September, mostly happened on devices built July and August.
-Mine built August when i first open it i full of surprised, a lot of dust inside and outside of plastic wrap, i just wonder where the F they do packaging indoor or outdoor.
Flashing one of sfhub's custom touchscreen fixes helps for most of the issues. I use ts20 and it works 98%. 2% of the time it just locks up/stops taking input for a second or two. I've only really noticed it when playing games (terraria).
ts10 worked well but would occasionally freak out with a bunch of inputs.
None of this would be noticeable outside of game playing.
Sfhubs fixes are pretty great. At least get it usable until Google figures it out.
I was hoping 15R update would have fixed this but still waiting.
Sent from my Nexus 7 using XDA Premium 4 mobile app
chrisn0123 said:
Got the phantom touch bug on my 16gb n7 2013.
Seems to only do it if it is laying flat!!! Hold it vertically and it works fine.
Logged job with Google to replace and the idiots have shipped me a 2012 version. Really angry.
Sent from my GT-N7105 using Tapatalk 2
Click to expand...
Click to collapse
The reason why it works great in a vertically is because the key word. (Holding it)True ground That's why.
Just curious if anybody else was experiencing problems with their touches registering lower than where they were actually touching. Mine registers just lower and to he right of where I'm actually contacting the screen. Its not a deal breaker because otherwise I've got no issues but can get rather annoying when trying to select small links or icons.
If this is just an issue with mine is it hardware related or can it be fixed with software?
Sent from my Nexus 7 using xda app-developers app
I don't. Sounds like yours is defective.
Sent from my Nexus 7 using xda premium
Did, returned, got a better unit that's acceptable. Still giving multiple taps/inaccurate taps at random, but it's a hell of a lot better than my first one. I can keep it and deal with it now.
ZeroSX said:
Did, returned, got a better unit that's acceptable. Still giving multiple taps/inaccurate taps at random, but it's a hell of a lot better than my first one. I can keep it and deal with it now.
Click to expand...
Click to collapse
I noticed a LOT of touch inacuracies in relation to the keyboard initially (touch "a" and would get "aaa," for example) but using SwiftKey Flo more or less corrected the issue for me (I'm sure the swype-like feature of the stock keyboard may have done the same).
Does OP have a screen protector? Sometimes I've seen that happen on other devices with certain protectors but not others.
Again, Google.. Really?
I'm very disappointed to see that others are experiencing this problem. I am hoping that it won't be too persistent.. It's not crippling at this point. Were you rooted when you returned yours? Here's hoping that I won't have to return this thing.. I'm in love.
Well, it's gotten to the point that I can't stand the inaccuracies and it's almost crippling considering I cannot type posts without having issues at some point. Going to have to return and hope the next one I get is better or just sell it off and see if updates or hardware revisions alleviate the issue.
Asus and google really dropped the ball with the QC on these screen components. I normally prefer not to be an early adopter but the sales tempted me, and I guess it isn't all bad since I can still sell this for more than I paid if I have no luck with replacements.
I'm wondering if it really is a QC problem, or if this is just the way the tablet was made to keep the cost low. It really does look more and more like a (cheap) hardware issue at this point.
Sent from my Nexus 4
FYI...
http://www.androidpolice.com/2013/0...jumpy-multi-touch-android-team-investigating/
Tony_YYZ said:
FYI...
http://www.androidpolice.com/2013/0...jumpy-multi-touch-android-team-investigating/
Click to expand...
Click to collapse
Interesting. That's probably why my stylus won't work on it.
Tony_YYZ said:
FYI...
http://www.androidpolice.com/2013/0...jumpy-multi-touch-android-team-investigating/
Click to expand...
Click to collapse
Very nice find, thanks for sharing! After reading that, I am definitely going to play the waiting game in hopes of a simple software update/hotfix. Here's hoping for a quick fix, but I'll gladly wait so that I can keep this beautiful tool.
I have it too new as of today N7
No touchscreen problems here.
Sent from my Nexus 4 using xda app-developers app
Hi all! Well I finally exchanged my One because of the red noise issue that has been well described here on xda, so I thought I'd post my observations on how a phone built in March compares to one built in June.
First one: manufactured in Taiwan, March 9th
New one: manufactured in Taiwan, June 25th
First of all, I'm happy to report the red noise is gone feels like freedom! Hopefully it doesn't develop again but so far nothing I've done has caused the noise (putting it down on a table, using when warm (<35 degrees) etc.) So hopefully this means htc changed their sensor in some way so as to prevent the issue which is clearly hardware and can't be fixed through software updates for most people. The new sensor was manufactured on June 19th. Considering 86% of users report the issue http//forum.xda-developers.com/showthread.php?t=2317507 it's pretty unlikely I just got lucky on this one (why I am optimistic new sensors are different).
The build quality is also better than my first. The first wasn't bad compared to many people who had gap and screen problems, but there were some overhangs and poorly machined parts. The new one is perfect... Completely. So again hopefully this indicates they have improved their manufacturing and QC processes. Considering how prevalent these issues were at launch, it's pretty unlikely I got lucky twice rather than them improving QC IMO).
The display is also better. This probably isn't a batch specific thing since they use multiple suppliers (2 that I know of - sharp with renesas controller and JDI with Samsung controller). The first was a JDI and had very good brightness, black level, and a cooler white balance. The new one is also a JDI. It has a Warmer white balance though (I prefer cooler, even though warmer ones like the new one produce more accurate colors) and the contrast has improved quite a bit. Brightness is roughly the same between the two. Normally warmer white balance is seen in the Sharp displays from what I understand http://forum.xda-developers.com/showthread.php?t=2202869. Perhaps it's not as warm as a sharp panel would be though since they seem pretty rare and I've never encountered one.
They seem to have changed the vibration motor because this one doesn't shake the table when it goes off seriously the first one was excessive. It also made an annoying noise when it went off. The new one is much quieter and smoother. It feels more like how my old iPhone 4s was (if you've had one, you know this is a good thing!)
They've changed the usb cable - the ends are rubber now instead of the hard plastic that was on the first one. Small change, makes it feel better to me.
So overall everything seems to be a change for the positive. I'm not sure if I got the STM hdr mic or not, though since the judgement was passed in April I'd be inclined to think they would still have decent stock a month later at least. Hopefully stock holds out! So if you've been waiting to exchange for fear of getting one with poor build quality or a camera sensor that's just as bad, maybe these observations indicate that it's safe now. I really hope so...
If there's something else you'd like to know, I'd be happy to try and compare
Sent from my HTC One using xda app-developers app
Congrats man.. Glad the issue was resolved for you. Ever since mine was replaced it's been like falling in love all over again. quick question, what's the first for of your serial number?
*S¡gned
mrrick said:
Congrats man.. Glad the issue was resolved for you. Ever since mine was replaced it's been like falling in love all over again. quick question, what's the first for of your serial number?
*S¡gned
Click to expand...
Click to collapse
Thanks! I know just what you mean, it makes me forget any troubles I had previously!
HT36S
Xerro-Five said:
Thanks! I know just what you mean, it makes me forget any troubles I had previously!
HT36S
Click to expand...
Click to collapse
How did you get a replacement phone? i sent mine to htc repair in the uk for the purple camera issue and am expecting it back on tuesday. They haven't said anything so as far as i know I assume i'll have the same phone with a new sensor?
Would love a replacement seen as some edges and the screen is not totally flush! Although would hate to lose my hdr mic!
Really hope they've fixed the purple tint though - feels like i'm missing a limb without the phone and don't want to send it away again if i can help it! :good:
jonnyaas said:
How did you get a replacement phone? i sent mine to htc repair in the uk for the purple camera issue and am expecting it back on tuesday. They haven't said anything so as far as i know I assume i'll have the same phone with a new sensor?
Would love a replacement seen as some edges and the screen is not totally flush! Although would hate to lose my hdr mic!
Really hope they've fixed the purple tint though - feels like i'm missing a limb without the phone and don't want to send it away again if i can help it! :good:
Click to expand...
Click to collapse
Yours should be fine when it's returned (hopefully). Mine was a mess when I sent it in for repair (9th March build date). When I got it back, the screen was flush, gaps were gone, overhangs were gone etc.
Camera problem will be fixed, if they give you a new sensor (august build date onwards). Anything before that seems as though the problem returns eventually.
Happy to say that after 2 months with the replacement camera sensor, being heavily used,everything is still working correctly
Hope you have as much luck as I did with the UK repair center
Sent from my HTC One using XDA Premium 4 mobile app
spikeydoo2006 said:
Yours should be fine when it's returned (hopefully). Mine was a mess when I sent it in for repair (9th March build date). When I got it back, the screen was flush, gaps were gone, overhangs were gone etc.
Camera problem will be fixed, if they give you a new sensor (august build date onwards). Anything before that seems as though the problem returns eventually.
Happy to say that after 2 months with the replacement camera sensor, being heavily used,everything is still working correctly
Hope you have as much luck as I did with the UK repair center
Sent from my HTC One using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Hey thanks for this, settled my nerves a little! I'm impressed they sorted out all the little gaps and problems on your phone! Glad to hear its in perfect condition man :good:. The repair guy just put on the form 'camera malfunction' so i wrote next to it '(purple tinting)' i hope they've taken it into account. I also noted beside that in pen the sim card not always detected issue that has been more prevalent lately - do you think they will fix that too? Is it proven they have sorted out the issue in the new sensors?
Also, they took received my device and returned it at the end of the day the next day. How long did yours take? Is there a form telling you what they fixed or did to repair it?
Sorry for all the questions! Thanks!
jonnyaas said:
How did you get a replacement phone? i sent mine to htc repair in the uk for the purple camera issue and am expecting it back on tuesday. They haven't said anything so as far as i know I assume i'll have the same phone with a new sensor?
Would love a replacement seen as some edges and the screen is not totally flush! Although would hate to lose my hdr mic!
Really hope they've fixed the purple tint though - feels like i'm missing a limb without the phone and don't want to send it away again if i can help it! :good:
Click to expand...
Click to collapse
I exchanged mine through best buy since I got the product exchange warrantee. It couldn't have been easier actually, I just had to take it in, let them reset it and confirm it was still purple after and they gave me a new one 10min later. I've never heard of someone having it go so smoothly through htc so perhaps it's best to go through a carrier or store if possible.
Really really really hoping the problem doesn't come back since this is a June sensor...
Sent from my HTC One using xda app-developers app
Xerro-Five said:
I exchanged mine through best buy since I got the product exchange warrantee. It couldn't have been easier actually, I just had to take it in, let them reset it and confirm it was still purple after and they gave me a new one 10min later. I've never heard of someone having it go so smoothly through htc so perhaps it's best to go through a carrier or store if possible.
Really really really hoping the problem doesn't come back since this is a June sensor...
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
Unfortunately because i bought mine brand new unbranded from ebay i can't take it to a carrier... However it seems that HTC UK do a decent job of repairs and haven't seen many complaints. spikeydoo2006 has given me hope as it sounds as though he's had a great experience! I wish htc would publicly acknowledge a hardware fault in the early models so that they can confirm the problem has been fixed! I love htc phones since i've had my desire hd and one x - its disappointing to have to send my one in for repair!
Well, that didn't take long...the noise problem with the camera is back and getting worse with time just like before. Also just like before heat is causing it and making it worse. I posted pics and a more complete breakdown of these lovely new developments here:
http://forum.xda-developers.com/showthread.php?p=47136748#post47136748
I'm beginning to accept that there is and never will be such a thing as a "good" sensor for this camera...
Took some good damn pictures at night when I first got the phone.
Now almost every dark pictures goes to full red mode. And if having it exchanged only reports the problem for another few weeks...
Fidelcastrol said:
Took some good damn pictures at night when I first got the phone.
Now almost every dark pictures goes to full red mode. And if having it exchanged only reports the problem for another few weeks...
Click to expand...
Click to collapse
I'm really puzzled and confused by all these red/purple tint issues with people's one's. Although I don't think the night shots a're exactly great, I can't get my phone to show these tints.
What I have noticed on my replacement phone, is that the beats audio letters have started to run off just weeks after getting the phone and the screen isn't quite as good as my first one.
Xerro-Five said:
Hi all! Well I finally exchanged my One because of the red noise issue that has been well described here on xda, so I thought I'd post my observations on how a phone built in March compares to one built in June.
First one: manufactured in Taiwan, March 9th
New one: manufactured in Taiwan, June 25th
First of all, I'm happy to report the red noise is gone feels like freedom! Hopefully it doesn't develop again but so far nothing I've done has caused the noise (putting it down on a table, using when warm (<35 degrees) etc.) So hopefully this means htc changed their sensor in some way so as to prevent the issue which is clearly hardware and can't be fixed through software updates for most people. The new sensor was manufactured on June 19th. Considering 86% of users report the issue http//forum.xda-developers.com/showthread.php?t=2317507 it's pretty unlikely I just got lucky on this one (why I am optimistic new sensors are different).
The build quality is also better than my first. The first wasn't bad compared to many people who had gap and screen problems, but there were some overhangs and poorly machined parts. The new one is perfect... Completely. So again hopefully this indicates they have improved their manufacturing and QC processes. Considering how prevalent these issues were at launch, it's pretty unlikely I got lucky twice rather than them improving QC IMO).
The display is also better. This probably isn't a batch specific thing since they use multiple suppliers (2 that I know of - sharp with renesas controller and JDI with Samsung controller). The first was a JDI and had very good brightness, black level, and a cooler white balance. The new one is also a JDI. It has a Warmer white balance though (I prefer cooler, even though warmer ones like the new one produce more accurate colors) and the contrast has improved quite a bit. Brightness is roughly the same between the two. Normally warmer white balance is seen in the Sharp displays from what I understand http://forum.xda-developers.com/showthread.php?t=2202869. Perhaps it's not as warm as a sharp panel would be though since they seem pretty rare and I've never encountered one.
They seem to have changed the vibration motor because this one doesn't shake the table when it goes off seriously the first one was excessive. It also made an annoying noise when it went off. The new one is much quieter and smoother. It feels more like how my old iPhone 4s was (if you've had one, you know this is a good thing!)
They've changed the usb cable - the ends are rubber now instead of the hard plastic that was on the first one. Small change, makes it feel better to me.
So overall everything seems to be a change for the positive. I'm not sure if I got the STM hdr mic or not, though since the judgement was passed in April I'd be inclined to think they would still have decent stock a month later at least. Hopefully stock holds out! So if you've been waiting to exchange for fear of getting one with poor build quality or a camera sensor that's just as bad, maybe these observations indicate that it's safe now. I really hope so...
If there's something else you'd like to know, I'd be happy to try and compare
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
What did you do to get yours exchanged and with who - HTC or carrier? My Sprint One is new (had it less than 2 weeks) but manufactured FA37SS906etc (July 25) and has the red problem. Posted a thread about it here: http://forum.xda-developers.com/showthread.php?t=2514330
pbassjunk said:
What did you do to get yours exchanged and with who - HTC or carrier? My Sprint One is new (had it less than 2 weeks) but manufactured FA37SS906etc (July 25) and has the red problem. Posted a thread about it here: http://forum.xda-developers.com/showthread.php?t=2514330
Click to expand...
Click to collapse
I always try to avoid carriers as much as possible so I got it through best buy. I also made sure to get a product replacement plan on it so I only had to show them the problem, let them do a restore, then leave 10min later with a new phone. I've been following the primary thread about this issue and most people who go through htc seen to have to wait a long time to get it back.
Read through your post, and yup, that's the problem 85% of us have. If you think it will go away it won't. Your options are to replace the phone or the sensor but I have yet to hear of someone who did this and had it fixed permanently (the new sensor also eventually failed). Who knows, maybe someday they'll make a good one...
Sent from my HTC One using xda app-developers app
Returned my fourth Nexus 7 today.
First one had: multitouch issue, dust under the screen, bad buttons. July batch.
Second one had: very bad multitouch issue. Buttons were good. August batch.
Third one had: multitouch issue (fixed by TS10 file), a lot of dust under the screen. Buttons were good. August batch.
Fourth had: multitouch issue, dust under the screen, bad buttons. Didnt even try the TS files because I knew I was gonna return it. July batch.
My conclusions: all Nexus 7 have multitouch issue, but mostly minor and fixable by the TS files. Even if you think your Nexus 7 is perfect it's not. You just dont know how to look for the problem or dont think you have it because it's so minor it seems normal.
More conclusions: Asus quality sucks. There's dust under the screen in most of the Nexus 7s. Probably because they are so cheap that they dont bother in making them right.
Last conclusion: all July devices have the hardware buttons stuck or badly placed. The ones in August are perfect.
Does someone know a way to take the dust under the screen? Even if I have to open it.
Now Im waiting for the 32GB versions to arrive in my city. There are no more currently. Waiting for my fifth one. I love this tablet. It's perfect for me. I just want one WITHOUT dust under the screen!!!!
i would have stopped after the second. got mine launch days, and have not experienced any of those issues. So NO, not all nexus 7 have these issues. Why even order a 5th one, if you dont like the quality? Get something else. I'm sure you will find a reason to return the next one.
Where are you ordering them from? Got mine off of amazon and its fine. No problems
Sent from my SCH-I535 using Tapatalk
I have the touch issues, but my 32G, made in July, has no hardware button problems at all. :beer:
Wow this thread is starting to resemble the whining that went on in the asus transformer tablet threads. I owned a 1st gen Nexus 7, then I bought the second gen Nexus 7 the week it came out. Never had any issues at all. Especially not any multitouch issues...I have no idea what anyone is talking about with the mulitouch thing. Since the Aug when I got the second gen nexus 7 I have had a chance to use and modify two more. Both of these (one for my mom and one for my dad) had no trouble whatsoever. The only issue was the 2nd gen nexus 7 I got when they first came out wouldn't charge wirelessly, but since I noticed it like right away I returned it to the store I got it from and got it replaced with a new one. I'm starting to think people are just way too damn sensitive.
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Maybe the moderators can be a little more strict about closing down useless threads like these where the person just wants to complain and isn't really seeking information.
Not whining at all. Just explaining my situation.
Im gonna keep buying it until I get a good one. For me there's no alternative. No other android tablet is as good as an option. No full hd screen, stock android with updates, great performance, no skin that bugs down the OS, etc.
It's this or nothing. So no, I'm not whining, because this tablet is great. It's just the quality control that's bad, and that's Asus fault.
If someone knows if sending it to Asus makes it come back with more dust under the screen please tell me.
Dude idk where your getting your tablet from. But I got mine at Walmart close to launch day. And I seem to think its flawless. I got the 32gb and I love it. Other than a small gripe I have about the hardware button placement, I think its an amazing little tablet for the price. And I Dont have the dust issue your experiencing.
As far as a multi touch issue... I don't think I have it. If its really minor then I might have not noticed it. How can I check for it?
Hope you finally get a good one sometime soon!
Sent from my Nexus 5 using xda app-developers app
Dunno, I was lucky. First time, all good.
Mind can't even be fixed by ts after 4.4. Gonna send it for repair again to see if I can get one ts works.
Sent from my Nexus 7 using XDA Premium 4 mobile app
No issues here either. I have owned a 16 gb, returned it for a deal to get a 32 GB for 10 dollars cheaper. Both were/are great. Walmart for the 16gb and Staples for the 32.
Sent from my Nexus 7 using XDA Premium 4 mobile app
It is like meeting your wife or husband. Often can't just take the first one. Got to check lots of them out before you find the right one. Some people do experience love at first sight though.
No problem with my tablet. 16GB version, got it the day it released. Bought from Staples.
Mine is 100% perfect. I asked the seller to check it before sending.
datallboy said:
No problem with my tablet. 16GB version, got it the day it released. Bought from Staples.
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Same here day 1 from staples 16gb. No build issues expect the speakers crackle on some tones at high volume but its a small issue.
I have dead pixel issue. I tested 4 devices at the shop but still need to live with it. I might replace one again before 10 days free replacement policy.
ASUS quility sucks. If the next Nexus 7 is made by them again, I am not buying it.
Sent from my Nexus 7 using xda app-developers app
Sensamic said:
Returned my fourth Nexus 7 today.
First one had: multitouch issue, dust under the screen, bad buttons. July batch.
Second one had: very bad multitouch issue. Buttons were good. August batch.
Third one had: multitouch issue (fixed by TS10 file), a lot of dust under the screen. Buttons were good. August batch.
Fourth had: multitouch issue, dust under the screen, bad buttons. Didnt even try the TS files because I knew I was gonna return it. July batch.
My conclusions: all Nexus 7 have multitouch issue, but mostly minor and fixable by the TS files. Even if you think your Nexus 7 is perfect it's not. You just dont know how to look for the problem or dont think you have it because it's so minor it seems normal.
More conclusions: Asus quality sucks. There's dust under the screen in most of the Nexus 7s. Probably because they are so cheap that they dont bother in making them right.
Last conclusion: all July devices have the hardware buttons stuck or badly placed. The ones in August are perfect.
Does someone know a way to take the dust under the screen? Even if I have to open it.
Now Im waiting for the 32GB versions to arrive in my city. There are no more currently. Waiting for my fifth one. I love this tablet. It's perfect for me. I just want one WITHOUT dust under the screen!!!!
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I hear ya. I know it's impossible to know the real percentage of "bad" units without working at Asus, but it certainly feels high when I keep getting bad units one after another. I've given up and I'm just going to wait for a non-Asus nexus tablet.
Mine is soo good man, it really had no problems and never EVER experienced any touch issues.
i have only 1 nano dead pixel (it's so small and it's so at the bottom that you could'nt find it if you were looking trying to find it for atleast 10 minutes in a black screen)
ya im crazy, it took me like 20 mins to realise there was a stuck pixel. (i know i have a lot of free time)
No probs with mine neither bought it a couple of weeks ago, it was a launch 32Gb version aswell even had wacked firmware on it that wouldn't update, until i manually flashed it that is, now it perfect no dead pixels, no touch issues, no light bleed everything spot on with it.
Got mine at Walmart months ago, been all good since day one. :thumbup:
Sent from my Nexus 7 using Tapatalk 4
Me and many friends got the 32GB LTE 4G version and all are perfect (touch wood). It seems the LTE 4G version has higher QC standard or something because most complaints are for the WiFi only version.
However I will sell mine and get an iPad Mini Retina 32GB 4G LTE next January because Android is not for me, Apple hardware quality is better and 4G LTE coverage is way better as it will work in my country when 4G LTE is available as the Nexus 7 is a US model and it is not compatible.