Database Users

[Q] Returning phone, anything I need to know?

Finally upgraded from my SGS1 Epic to a SGS4, but I've come across some issues and need to return it before my 14 day return is up. I think the SD card slot is fried, 32 GB card reads in my epic, but in the SGS4 it just says bad card try reformatting. Then it says erasing card and just pops up with the same message again. Also an other glitch (or feature) is the nuclear battery. can run it all day and it never goes below 100%, luckily it seams more on the software side as when I plug it in I get the red light for charging that eventually turns green. I thought it might overcharge the battery if it was reading it wrong.
I had force rom 2.3 on it and have used odin and the stock tar to get back to stock, formatted all the partitions OAHDus would allow me to.
Is there any thing else I may have to do before returning it that is new on the SGS4 that i am unaware of?
Thanks for any help you can give.

Stringyquark said:
Finally upgraded from my SGS1 Epic to a SGS4, but I've come across some issues and need to return it before my 14 day return is up. I think the SD card slot is fried, 32 GB card reads in my epic, but in the SGS4 it just says bad card try reformatting. Then it says erasing card and just pops up with the same message again. Also an other glitch (or feature) is the nuclear battery. can run it all day and it never goes below 100%, luckily it seams more on the software side as when I plug it in I get the red light for charging that eventually turns green. I thought it might overcharge the battery if it was reading it wrong.
I had force rom 2.3 on it and have used odin and the stock tar to get back to stock, formatted all the partitions OAHDus would allow me to.
Is there any thing else I may have to do before returning it that is new on the SGS4 that i am unaware of?
Thanks for any help you can give.
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Triangle Away to reset your counter.

I returned/exchanged mine for a different color with it rooted and on a custom ROM Good 'ol BestBuy. MMV lol.
Sent from my SPH-L720 using xda app-developers app

Delakit said:
I returned/exchanged mine for a different color with it rooted and on a custom ROM Good 'ol BestBuy. MMV lol.
Sent from my SPH-L720 using xda app-developers app
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Nice. I like how you went in there with wolf balls and got a new unit.
Sent from my SPH-L720 using xda app-developers app

[Q] Phone turns off randomly while charging.

So... This issue has happened to me 2 times so far.
I recently traded my iphone 5 mint for a Galaxy s4 mint, Had the guy @ AT&T check over both phones.
So i looked into issues with G4 after the first time it happened and thought maybe it was a battery issue. So i purchased a new battery off ebay.
My original battery looked fine and basically new, Model B600BU, got a new battery model B600BZ(Verizon model). Works fine with my phone, NFC works and everything.
My phone was FACTORY the first time it happened. This time it is ROOTED and it happened with the new battery.
It has only happened while it was plugged into the charger, the screen would not turn on but the BLUE light was blinking.
I could turn the device on and it would basically start up fresh... But I need my phone on, I use it as a WORK alarm...
Any ideas?

Ive only had that issue with crappy kernels. I dont believe its a issue known to the s4. Never happens to me. Maybe flash a rom or kernel and see if that fixes it
Sent from my SAMSUNG-SGH-1337 using Tapatalk

A factory reset should set it straight. It's not that it is shutting down, it is just freezing in the wake up process. It may be the kernel or the software itself. What firmware are you on?
Sent from my SGH-I337 using XDA Premium 4 mobile app

Note gets really REALLY hot!

When using a video recording app (daily roads voyager) the back of the phone gets really, really hot. Ultimately the phone turns itself off because it gets so hot.
It cools down and starts working normally. I even tried running the phone with the back off.
Anyone have any ideas on how to stop this from happening?

billinaz said:
when using a video recording app (daily roads voyager) the back of the phone gets really, really hot. Ultimately the phone turns itself off because it gets so hot.
It cools down and starts working normally. I even tried running the phone with the back off.
Anyone have any ideas on how to stop this from happening?
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mine was doing the same thing i called verizon and they sent me out a replacement im not having that problem anymore as of yet.

billinaz said:
When using a video recording app (daily roads voyager) the back of the phone gets really, really hot. Ultimately the phone turns itself off because it gets so hot.
It cools down and starts working normally. I even tried running the phone with the back off.
Anyone have any ideas on how to stop this from happening?
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Are you saying to a memory card or internal? One of my units was getting crazy hot with an sd card in due to media scanning. But fine with it out.
Try saving to internal if so.
Sent from my SM-N900V using Tapatalk

Im saving it to the ext SD card.

billinaz said:
Im saving it to the ext SD card.
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Yeah. Try to save the internal. The sd car slot most likely the heat spot.
Sent from my SM-N900V using Tapatalk

ive noticed that this phone gets much hotter with just normal use like playing games then what my razr maxx did, I wasnt sure at first if that was normal, but it seems to be running fine. Ive never let mine get hot enough to actually turn itself off before though

My phone sometimes gets as hot as hell too. However I am using an external bluetooth keyboard and mouse, while playing music and also running wifi while keeping contacts in one window next to my email program in another window. I would expect it to get somewhat hot during that kind of situation but even when doing that it only gets hot sometimes however. I took off the back to check the warmth of my 64GB micro sdxc card, but that is not at all the source of the heat (even though that's where all my songs are stored). Other times I have been away from home with the phone in my empty pocket and it gets quite warm (and that is with WiFi and bluetooth both off). It has not gotten so hot that it would turn off, but it has gotten hot enough so it hurts to hold my finger in one place on the screen (just above center it seems hottest). My phone is not at all rooted or hacked (the last year or so I have noticed they are all fast enough not to need that fine tweaking). What is the best tool to determine what process is using most of the CPU cycles (not time, but % of cycles)?
Sent from my Galaxy Note III; Previous owner/hacker of Galaxy S III, Galaxy Nexus, Droid X, HTC HD2, HTC Touch Pro 2, HTC Tilt, HTC 8525, O2 XDA II, O2 XDA.

Anyone have any idea about the answer to the question?
Sent from my Galaxy Note III; Previous owner/hacker of Galaxy S III, Galaxy Nexus, Droid X, HTC HD2, HTC Touch Pro 2, HTC Tilt, HTC 8525, O2 XDA II, O2 XDA.

Phone heated up and drained down to 5% with a buggy app or KitKat, potential damage?

I'm on a 2 week old AT&T G2 running the official KitKat (via OTA). Today I had an incident where I had torch on (via the Google Play app store, app named Torch written by Santoso Wijaya), then left it to auto turn off. However, apparently either the app or KK has a bug that caused the phone to heat up with the app running in the foreground while both the screen and the camera LED were off. By the time I felt it in my pocket, the phone had become toasty hot, and battery had drained from about 40% to 5% over a span of about an hour, but the phone did not shut itself down. I immediately rebooted it myself.
My question is: is the heat most likely caused by the CPU running at 100%? Is it likely to cause any damage given the scenario? Shouldn't the phone auto shut down to protect itself since it was running so hot (by the way it was *really* hot, like much hotter than the phone ever felt to me, even when I was playing games over LTE etc), or was it still not hot enough for that (which hopefully means it was safe?)?
Thanks for your inputs.

My question is why are you using a torch from play store when the phone has one on stock already, and yes the phone has a feature where if the battery/cpu hit a specific temp it should either a)throttle to cool down or b)auto reboot so I find that strange if you would have know the battery temp I could have told you if test it should have auto rebooted or not
Sent from my LG-D800 running stock kk, rooted with philz using XDA app

ilovecats said:
I'm on a 2 week old AT&T G2 running the official KitKat (via OTA). Today I had an incident where I had torch on (via the Google Play app store, app named Torch written by Santoso Wijaya), then left it to auto turn off. However, apparently either the app or KK has a bug that caused the phone to heat up with the app running in the foreground while both the screen and the camera LED were off. By the time I felt it in my pocket, the phone had become toasty hot, and battery had drained from about 40% to 5% over a span of about an hour, but the phone did not shut itself down. I immediately rebooted it myself.
My question is: is the heat most likely caused by the CPU running at 100%? Is it likely to cause any damage given the scenario? Shouldn't the phone auto shut down to protect itself since it was running so hot (by the way it was *really* hot, like much hotter than the phone ever felt to me, even when I was playing games over LTE etc), or was it still not hot enough for that (which hopefully means it was safe?)?
Thanks for your inputs.
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It is probably completely fine. The processors in these phones have safety measures to shut themselves off when they get too hot, and they can also handle VERY hot temperatures. I remember my nexus 4 would get EXTREMELY hot, to the point it hurt to touch sometimes, and it's still doing fine

XxZombiePikachu said:
My question is why are you using a torch from play store when the phone has one on stock already, and yes the phone has a feature where if the battery/cpu hit a specific temp it should either a)throttle to cool down or b)auto reboot so I find that strange if you would have know the battery temp I could have told you if test it should have auto rebooted or not
Sent from my LG-D800 running stock kk, rooted with philz using XDA app
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The only flashlight I could find on my stock AT&T KK is via a widget, which I do not want to use (I want a standalone app that I can launch via lockscreen shortcut etc).

[Q] Galaxy Note 3 Gets Hot

Since taking the Verizon over-the-air update to Android 4.4 Kit Kat I have noticed it gets hot - not a problem prior to the update. I notice it while playing SlotoMania, watching videos on MX Player or just browsing Facebook posts. These apps are not new and my phone didn't overheat prior to the update.
Has anyone else experienced this?

There is more to this than meets the eye. I am on NC2 leak and suffer from this issue. What I have noticed is when the phone gets extremely hot it starts to drain battery VERY fast as well. I mean 10% in a about a min. It also becomes very unresponsive and laggy. I have to shutdown and do a battery pull and everything comes back to normal. I feel like there is a specific app or even that triggers it but can't quite narrow it down. It happens about once or twice a day for me. It is very annoying never happened before getting on NC2. I'm hoping once we get find a way to upgrade to NC4 this will go away.
EDIT: I just noticed you are not on NC2 and took the OTA. I am experiencing this on NC2 so this give me no hope in NC4. Maybe a reflash or factory reset might do the trick.

armeN0317 said:
There is more to this than meets the eye. I am on NC2 leak and suffer from this issue. What I have noticed is when the phone gets extremely hot it starts to drain battery VERY fast as well. I mean 10% in a about a min. It also becomes very unresponsive and laggy. I have to shutdown and do a battery pull and everything comes back to normal. I feel like there is a specific app or even that triggers it but can't quite narrow it down. It happens about once or twice a day for me. It is very annoying never happened before getting on NC2. I'm hoping once we get find a way to upgrade to NC4 this will go away.
EDIT: I just noticed you are not on NC2 and took the OTA. I am experiencing this on NC2 so this give me no hope in NC4. Maybe a reflash or factory reset might do the trick.
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This has happened to me and I unfreeze everything in tibu except the VZW bloat and I have yet to have this happen battery is still good ram still good and everything is fine no more slow down no more heating I keep my phone with Bluetooth on and the gear watch and still getting over 3 hours screen time awesome
Sent from my SM-N900V using XDA Free mobile app

Im in this boat... Tried all the NC2 roms available and always the same. Works for a while fine but then all 4 CPUs continuously run over 50% (I can see this in Hyperdrive Rom) until I reboot. Tried killing apps, freeing memory, going into airplane mode, turning off GPS and nothing affects it. Like if its a kernel memory crash happening. Screen will be come unresponsive every 3-4 seconds yet background animations like livewallpaper keep running. In Battery it shows that the google services is eating the battery.
I have flashed back to 4.3 about 3 times now and I am always successful in getting the phone to work normally on 4.3 but no 4.4 NC2 rom agrees with my hardware. Ive even tried the MJE Radio as I thought it may have something to do with it as whenever I use my phone on NC2, it gets hot and cools down after .. Phone doesn't even warm up on 4.3 As more people experience this with NC4/NC2 hopefully someone will find the cause..
I will flash back to 4.3 sometime soon as the phone getting soo hot with normal usage is uncomfortable..

maddigital said:
Im in this boat... Tried all the NC2 roms available and always the same. Works for a while fine but then all 4 CPUs continuously run over 50% (I can see this in Hyperdrive Rom) until I reboot. Tried killing apps, freeing memory, going into airplane mode, turning off GPS and nothing affects it. Like if its a kernel memory crash happening. Screen will be come unresponsive every 3-4 seconds yet background animations like livewallpaper keep running. In Battery it shows that the google services is eating the battery.
I have flashed back to 4.3 about 3 times now and I am always successful in getting the phone to work normally on 4.3 but no 4.4 NC2 rom agrees with my hardware. Ive even tried the MJE Radio as I thought it may have something to do with it as whenever I use my phone on NC2, it gets hot and cools down after .. Phone doesn't even warm up on 4.3 As more people experience this with NC4/NC2 hopefully someone will find the cause..
I will flash back to 4.3 sometime soon as the phone getting soo hot with normal usage is uncomfortable..
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I'm with you in that I feel like its a kernal issue. I'm just surprised more people have not come into light with this issue but I guess Kitkat is very fresh to the general public.

armeN0317 said:
I'm with you in that I feel like its a kernal issue. I'm just surprised more people have not come into light with this issue but I guess Kitkat is very fresh to the general public.
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Or those of us like myself hated the worse reception we got and ODIN'ed back to MJE. I got 0 signal where I usually got 2 bars and 3G where I always had LTE. MJE ftw. I guess that's why they came out with NC4 so quickly?

that's ..
if u installed Wanam xposed,
go to advanced, and turn off the touchwiz DVFS.
what it does is that it boosts the cpu and all, to pull the maximum performance, but only for very short term, as I hear.
also, I checked it off, and never had heat issues other than me rebooting about 7 times in a row.

Alright this is going to sounds silly but I live in an area where my service sucks. Actually every carrier does (best friends were in town and both had att and sprint iPhone and had worse service than me) I also use a network extender. So today I decided to turn band 4 off since I'm not in a band 4 area and not only am I at 4 hours screen time today but I'm still at 36 percent and no hot phone. I'll report of anything changes
Sent from my SM-N900V using XDA Free mobile app