Computrace Agent - Galaxy S 5 Q&A, Help & Troubleshooting

Morning folks. Does anyone have any experience with the Computrace Agent application that is forced upon EE network users on the S5 (and probably other devices by now)? I have full root access and despite numerous attempts can't seem to shake this program. Has anyone managed to remove it?

..

It's my phone My phone that functions fine. A matter of curiosity though I guess. Thanks for the response.

General Riviera said:
It's my phone My phone that functions fine. A matter of curiosity though I guess. Thanks for the response.
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Click to collapse
pretty sure i dont have this on mine. although i did flash a non EE rom. is always go BTU
also ask in the Q&A forum next time

Related

Froyo Update - Orange i9000

Hi Guys,
Quite simply put, I WANT FROYO!
Help Pleaseeeeee
currently on Orange
Product Code - GT-I9000HKDORA (dnt know wa tha means)
Firmware JF3
Thanks Guys
Use THE REGISTRY HACK!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
how? Link?
ur speakin to a dumass n00b unfortunatly
Kerrai_9 said:
how? Link?
ur speakin to a dumass n00b unfortunatly
Click to expand...
Click to collapse
Complete directions can be found here
I'm on Orange and am waiting until it's officially released Via Kies. Only reason being, that I phoned them when I discovered the GPS problems and told them if it wasn't fixed in the firmware update, I'd be asking for a different phone.
Point being, just be sure you aren't going to void your warranty using the Reg hack.
Logicalstep
Im on orange UK and updated via the reg hack without any issues apart from no longer being able to send MMS even after setting up correct APN...
koe1974 said:
Complete directions can be found here
Click to expand...
Click to collapse
complete directions can be found on google? very helpful u are.....
jonlewi5 said:
Im on orange UK and updated via the reg hack without any issues apart from no longer being able to send MMS even after setting up correct APN...
Click to expand...
Click to collapse
what version of kies are you using? I tried the reg hack on the latest 1.5.3.10103
but it does Not work
I used this post.
http://forum.xda-developers.com/showpost.php?p=9010791&postcount=152
It also gives you a link to the correct kies to use
I followed that exactly and everything went perfectly
Oh and i should of said, you will need to uninstall your current version of kies.
jonlewi5 said:
I used this post.
http://forum.xda-developers.com/showpost.php?p=9010791&postcount=152
It also gives you a link to the correct kies to use
I followed that exactly and everything went perfectly
Oh and i should of said, you will need to uninstall your current version of kies.
Click to expand...
Click to collapse
Sir, You are a Gentleman and a Scholar,
Have been waiting for this to work for bloody agesss
Many Thanks
jonlewi5 said:
I used this post.
http://forum.xda-developers.com/showpost.php?p=9010791&postcount=152
It also gives you a link to the correct kies to use
I followed that exactly and everything went perfectly
Oh and i should of said, you will need to uninstall your current version of kies.
Click to expand...
Click to collapse
Was your handset debranded and/or unlocked at the point of updating?
FYI
Spoke to the Orange Customer Service team today. He confirmed that Froyo should see a full release over Kies by the second week of December.
Even though it won;t fix my GPS issues, at least I'll be able to copy and pasts from Emails!
Logicalstep
Thanks for that info logicalstep- Shall believe it when we get it though....
haha yeah I know what you mean.
My phones also being replaced tomorrow to see if I can get one with a working GPS. I have told them that I'm prepared to go through their whole stock until I find one that works
Either that or give me a white one, that way I know it's a more recent manufacture and will hopefully have the GPS fixed.
Wish me luck.
Logicalstep
Good Luck!
Hate to boast but my GPS works really well ...
Really?
What's the longest journey you have been on? and have you deviated from the set course?
This is when I see it at it's worst.
Just for you information as well, it seems a bit strange to me. The replacement phone they have sent it a cross between Eclair and Froyo. It says 2.1 update in the software screen, but it has a GPS button and new task manager? Bit stange
It also comes with more Orange Crapware. And here's a slightly interesting thing. On my first SGS, I noticed it had a kind of springy sound inside, if you gave it a light flick it would have the very slight reverberation, as if there was a spring inside that was attached only at one end. The new one doesn't have any such sound / feeling to it.
I wonder if there is a connection to the GPS being crap on the first device?
I'll do a proper test of the next few days and report back.
Baseband: I9000BVJM1
Kernal 2.6.29 - [email protected] #2
Build Number ECLAIR.BVJM5
PDA: I9000BVJM5
Phone: I9000BVJM1
CSC: I9000ORAJM3
Just in case anyone wants to compare their UK Orange info
Logicalstep
My SGS firmware/software exactly as yours is-only got it 6 weeks ago.
Havent been any vast distance on gps but mucked up with it seeing how fast it picks up satellites,trying it out on localish roads and turning off bypasses for example the exit before it tells me too (cos I know the roads) it generally has worked out the route by the time Im on the roundabout at the top of the slip road. Bearing in mind Im in a Transit usually so not moving that fast to start with... Does all I need, and well. Apps like Layar work well too.
Hopefully for you this version sorts out the hassle with GPS.
I did a track back from Footie tonight, only 5 miles, but it seemed good!
No jumping about, although I did have the updates set slow-ish. Will try with Google navigation on Friday, have an hours drive to do.
Logicalstep

[Q] Anyone flash a Bell/Rogers Tab yet?

I'm curious because I'd like to flash mine, but don't think we can go back to our build (P1000MUGJJ7, wtf i know).
Bell Galaxy Tab.
I recall reading of a couple successes in the Galaxy Tab General forum.
This thread I believe: (page 13 rgbc reports success)
http://forum.xda-developers.com/showthread.php?t=847273
No going back to stock, as far as I have read, but things move quick here
xoltrix2000 said:
I'm curious because I'd like to flash mine, but don't think we can go back to our build (P1000MUGJJ7, wtf i know).
Bell Galaxy Tab.
Click to expand...
Click to collapse
As far as I know at this point there are no Bell roms floating around but if you feel comfortable flashing, read the first few pages of the ATT flash thread, get comfortable with Odin, it was a bit of a different flashing experience for me coming from HTC phones, give it a day or two to make sure everything is fine with the hardware (I took my first tab back to Futureshop for exchange 24 hours later as it had/developed a burnt pixel right in the middle of the screen) and then flash away.
The Bell rom doesn't really offer anything that the Euro rom doesn't, whereas the Euro rom enables the phone features on your Tab, the speakerphone is excellent btw.
Quick question re your unmodified Tab, when you launch Swype does it have a Voice button on the keyboard, I cannot remember if it did or if I'm confusing it with the Swype kb on my Nexus, which does.
Thanks. I wanted to flash so I can get the arabic words to show properly, hoping we'd get an official firmware first. I bought mine from Bell.
In regards to Swype, there is a Voice/Mic button, but for some reason it's greyed out now, can't use it. Even though voice search works perfectly everywhere else.
What bell apps would you like to keep?
I see no reason to keep bell apps on the tab anyway - I have no PVR
So why would you want to flash it back?
Self Serve app is pretty cool app, but I think it downloaded the APK heh, but the reason is i'm just worried in case I need a working ROM to fallback to.
Care to point me to that Bell Self Serve APK? I flashed mine to Euro before I even tried that application.
Some version of the Bell firmware will show up on samfirmwares.com before long, once it gets out to the service centers which are usually their source for firmware binaries.
For instance, it was about ten days after the Bell Vibrant launched before any factory firmware showed up (and it was older, pre-release firmware), but the original "JG9" found on Bell units at launch day has never showed up (current JH2 is there though).
You can always fall back to the AT&T firmware, which is available just to get you up and running pretty close to stock again, but of course that might cause problems if you want to reflash it before sending it in for warranty.
Something else to keep in mind (but try not to abuse please) is the 30 day DOA period from Bell kind of covers your ass if you totally screw something up and brick it for real. Provided they have a replacement in stock.
Thanks for the info Croak. That was pretty helpful.
About the Self Serve app, I realized there was a link initially that took me to the market to download the app, http://www.appbrain.com/app/bell-self-serve/com.bellmo.selfserve, I'm not sure if this shows up for you. I'm still dabbling in adb, so I'm not sure how to get the apk off the device just yet :/
Note: The self serve app only works on 3G, not wifi. That would explain how it knows to my account info automatically.
I forgot ask something, in regards to the Market, will regional apps still show after flashing non-north american firmware? For example, the TD Canada Trust bank app. I remember I had issues with the MIUI on my N1 because it was a Chinese ROM. Eventually it was fixed though.
xoltrix2000 said:
I forgot ask something, in regards to the Market, will regional apps still show after flashing non-north american firmware? For example, the TD Canada Trust bank app. I remember I had issues with the MIUI on my N1 because it was a Chinese ROM. Eventually it was fixed though.
Click to expand...
Click to collapse
This quick build.prop mod works fine for me, TD app (and all my protected apps) show in the market
http://forum.xda-developers.com/showpost.php?p=9383363&postcount=133
Hi xoltrix2000.
I also have the Bell SGT, but have no phone option what so ever :-(. Have the hardware appearently, but no way of using it. Are you able to use the phone option on your SGT? If so, how did you manage to get it?
Thanks for any info.
Since then I flashed the P1000JPJJ2 arabic firmware with no issues so far. It has the phone capabilities obviously just like any of the euro firmwares, tested it by using another phone line enabled sim card.
Thanks for your reply xoltrix2000. Good to know that it actually works. I'll have to read up a bit on the 'how to', get all the needed software and then try it myself.
I currently have a SGT with a custom JM6 and a modem which gives my full data and voice call capability. I posted instructions on this in the general area.
Sent from my GT-P1000 using XDA App

Cannot update PRL or Profile Error codes

So for a while now I have not been able to update my PRL or Profile. It hasn't bothered me because for the most part the phone has worked fine until recently. A friend texted me and said he was going to call me. He text back a few minutes later and ask why I didnt answer. Phone was next to me the whole time and it didnt ring or so any kind of notification that he had tried to call. Took him 3 calls before my phone rang and he got through.
I have applied for a few jobs within the past few weeks and have heard nothing from anyone which I am surprised because I was referred to one company by and friend who put in a good word for me and said that his supervisors were really impressed with my resume. So now I feel like this issue could possibly be costing me job opportunities and I want to get it figured out.
The errors are 6602 and 407. I've tried to do it over 4G and put my phone just in CDMA mode for 3G only and get the 407 code for 3G and the 6602 over 4G.
I am running Stock rooted/odexed MK2 and I just did a clean flash of the rom again clearing data/cache and dalvik seeing if that would help which it didn't. I have reflashed the modem seperately also with no help.
I have seen many threads of others having this issue but no answers on a fix. Has anyone experienced this and actually done something that has resolved the issue?
If you feel it may be costing you a job, why not flash a nand of a stock rom, assuming you have one
Sent from my SPH-L720 using XDA Free mobile app
I did, I flashed back to MF9 using this http://www.rwilco12.com/Files/Devic...H-L720)/Stock ROMs/MF9/Full Restore/Unrooted/
Which should be a stock factory restore, still would not update profile or prl. From there I updated to NG2 with Samsung Kies and I am still not able to update either.
tenaciousj said:
I did, I flashed back to MF9 using this http://www.rwilco12.com/Files/Devic...H-L720)/Stock ROMs/MF9/Full Restore/Unrooted/
Which should be a stock factory restore, still would not update profile or prl. From there I updated to NG2 with Samsung Kies and I am still not able to update either.
Click to expand...
Click to collapse
What kernel do you use?
(I fixed this issue I my phone, but SERIOUSLY, what seemed to fix it MADE NO SENSE, so I'm not going to to relate it again, you can look up my posts if you want, but I wouldn't waste your time. I'm more interested in what kernel you are using... if it isn't KT-SGS4, then it doesn't matter.)
Other than that, have you tried the ##72786# dialer code, which is supposed to reset that stuff (didn't fix it for me personally)? You may have to reactivate your phone though (I did), which isn't that much of an issue...
rsngfrce said:
What kernel do you use?
(I fixed this issue I my phone, but SERIOUSLY, what seemed to fix it MADE NO SENSE, so I'm not going to to relate it again, you can look up my posts if you want, but I wouldn't waste your time. I'm more interested in what kernel you are using... if it isn't KT-SGS4, then it doesn't matter.)
Other than that, have you tried the ##72786# dialer code, which is supposed to reset that stuff (didn't fix it for me personally)? You may have to reactivate your phone though (I did), which isn't that much of an issue...
Click to expand...
Click to collapse
For kernel version it shows 3.4.0-2162929 which I'm guessing is the stock NG2. I haven't flashed anything else since updating through Kies to NG2.
I've done the 72786 dial code a handful of times and it still didn't help. The only thing that solved was a issue I had after I first updatd to NG2 I had no working 4G. Phone would only connect to 3G and that was when it was in CDMA only mode. Aside from that it hasn't helped with the PRL/Profile update issue I'm having.
tenaciousj said:
For kernel version it shows 3.4.0-2162929 which I'm guessing is the stock NG2. I haven't flashed anything else since updating through Kies to NG2.
I've done the 72786 dial code a handful of times and it still didn't help. The only thing that solved was a issue I had after I first updatd to NG2 I had no working 4G. Phone would only connect to 3G and that was when it was in CDMA only mode. Aside from that it hasn't helped with the PRL/Profile update issue I'm having.
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Click to collapse
Yeah, that does sound like a stock kernel to me. Have you tried updating it through the Sprint Zone app? In Settings, More Networks, Mobile Networks, Network Mode, if it is not set to Automatic, you can try setting it to that and see if it lets you update after reboot, I have heard that can help but did not fix it for me (I have it set to LTE/CDMA). Have you seen this thread: Galaxy S4/Note 3/Mega - Update Profile/PRL/HFA Fix for Sprint/Boost/Virgin Mobile/etc? It is complex (don't IGNORE steps 5, 6, 7 and 8, which most people in the thread seem to...). I have not personally used this method, I was planning to before my issue resolved itself, but I didn't have a donor GS4 either (damn it, I JUST remembered that I DO, I f*ed up the USB port on my first one and completely forgot about that! BLOW MY MIND! But anyways...).
rsngfrce said:
Yeah, that does sound like a stock kernel to me. Have you tried updating it through the Sprint Zone app? In Settings, More Networks, Mobile Networks, Network Mode, if it is not set to Automatic, you can try setting it to that and see if it lets you update after reboot, I have heard that can help but did not fix it for me (I have it set to LTE/CDMA). Have you seen this thread: Galaxy S4/Note 3/Mega - Update Profile/PRL/HFA Fix for Sprint/Boost/Virgin Mobile/etc? It is complex (don't IGNORE steps 5, 6, 7 and 8, which most people in the thread seem to...). I have not personally used this method, I was planning to before my issue resolved itself, but I didn't have a donor GS4 either (damn it, I JUST remembered that I DO, I f*ed up the USB port on my first one and completely forgot about that! BLOW MY MIND! But anyways...).
Click to expand...
Click to collapse
Thanks for the link I'll check it later. My account is actually a SERO account but I did have working updates when I first got the phone. The phone was also new and activated on the account as soon as I got it.
Sent from my SPH-L720 using Tapatalk
tenaciousj said:
Thanks for the link I'll check it later. My account is actually a SERO account but I did have working updates when I first got the phone. The phone was also new and activated on the account as soon as I got it.
Sent from my SPH-L720 using Tapatalk
Click to expand...
Click to collapse
Yeah, I honestly don't really understand what that thread means when it talks about flashing to legacy accounts. I believe I have a SERO account (I don't know, my wife pays the bill... :silly: ) and the updates worked fine until I think messing with the APNs to try to fix my inability to send MMS messages messed things up. I never flashed any legacy accounts or anything.
So... at this point, even though IT MAKES NO SENSE, I will tell you what SEEMED to fix the issue for me. I STRESS, this MAKES NO SENSE TO ME, but after months of being unable to update my PRL/PROFILE, after doing the following, I was suddenly able to update them. It is likely an EXTREME coincidence, but for the hell of it I will now tell you.
Using the Pro version of Solid Explorer, I copied the Carrier folder from the root of my phone to my external SD card. THAT IS IT. YES... THAT IS IT. NOTHING MORE. I did NOT copy it back, I did not change anything. HOW this could possibly have cured the problem would seem to make very little sense, I can only conjecture that Solid Explorer, in the act of copying the folder to my external SD card, somehow 'refreshed' something in the carrier folder in the root of my phone... and I am grasping at straws here. I think you can probably understand WHY I did not want to reveal that this is what SEEMED to cure my issue, because it is so unlikely, and more likely an extreme coincidence and something else happened that I am not aware of, but that is the only thing I know of that I did related between when it was not working to when it was. So now you know at least (and as I have told a few others, there is no point in not trying, other than the crushing disappointment of it almost certainly not working)...
I should add as well however, now that it occurs to me, that I use the KT-SGS4 KitKat 4.4 TouchWiz kernel, and had for a long time suffered from a loss of mobile connection and GPS. requiring a reboot to get them back (within a similar time period to my PRL/PROFILE issues). I seem to have fixed the mobile connection/GPS loss by choosing the 'correct' governor to use with that kernel for my ROM, and it is not IMPOSSIBLE that THIS occurred at the time I was able to update my PRL/PROFILE, but I do not remember exactly, and I'm PRETTY CERTAIN I still had the issue with the mobile connection/GPS loss after updating my PRL/PROFILE, so I think that likely rules out KT-SGS4 as a culprit in this issue. (But then, I was forgetting that we already established that you were on a stock kernel...)
KNOWN issues with KT-SGS4 Sprint KitKat 4.4 TouchWiz kernel
rsngfrce said:
Yeah, I honestly don't really understand what that thread means when it talks about flashing to legacy accounts. I believe I have a SERO account (I don't know, my wife pays the bill... :silly: ) and the updates worked fine until I think messing with the APNs to try to fix my inability to send MMS messages messed things up. I never flashed any legacy accounts or anything.
So... at this point, even though IT MAKES NO SENSE, I will tell you what SEEMED to fix the issue for me. I STRESS, this MAKES NO SENSE TO ME, but after months of being unable to update my PRL/PROFILE, after doing the following, I was suddenly able to update them. It is likely an EXTREME coincidence, but for the hell of it I will now tell you.
Using the Pro version of Solid Explorer, I copied the Carrier folder from the root of my phone to my external SD card. THAT IS IT. YES... THAT IS IT. NOTHING MORE. I did NOT copy it back, I did not change anything. HOW this could possibly have cured the problem would seem to make very little sense, I can only conjecture that Solid Explorer, in the act of copying the folder to my external SD card, somehow 'refreshed' something in the carrier folder in the root of my phone... and I am grasping at straws here. I think you can probably understand WHY I did not want to reveal that this is what SEEMED to cure my issue, because it is so unlikely, and more likely an extreme coincidence and something else happened that I am not aware of, but that is the only thing I know of that I did related between when it was not working to when it was. So now you know at least (and as I have told a few others, there is no point in not trying, other than the crushing disappointment of it almost certainly not working)...
I should add as well however, now that it occurs to me, that I use the KT-SGS4 KitKat 4.4 TouchWiz kernel, and had for a long time suffered from a loss of mobile connection and GPS. requiring a reboot to get them back (within a similar time period to my PRL/PROFILE issues). I seem to have fixed the mobile connection/GPS loss by choosing the 'correct' governor to use with that kernel for my ROM, and it is not IMPOSSIBLE that THIS occurred at the time I was able to update my PRL/PROFILE, but I do not remember exactly, and I'm PRETTY CERTAIN I still had the issue with the mobile connection/GPS loss after updating my PRL/PROFILE, so I think that likely rules out KT-SGS4 as a culprit in this issue. (But then, I was forgetting that we already established that you were on a stock kernel...)
KNOWN issues with KT-SGS4 Sprint KitKat 4.4 TouchWiz kernel
Click to expand...
Click to collapse
Yeah that copying the carrier folder don't seem like it would do anything but maybe I'll give it a try. Whats the best way to root right now? I just want to make sure it will let me unroot the phone if it dont work and no trip knox incase I have to bring this in.
Do you know what bootloader you are on? You said you were on Sys MK2, then went back to MF9 and now are on NG2. When you went to NG2, unless you took very specific steps to keep the MF9 bootloader, you would be on the NG2 bootloader now, which includes Knox, and you can no longer go back beyond NAE I think. If you don't know what bootloader you have, get DeviceInfo https://play.google.com/store/apps/details?id=com.jphilli85.deviceinfo from the Play Store and under the Software heading, see what it shows for the last 3 digits for Bootloader. This makes a difference on the best root method.
rsngfrce said:
Do you know what bootloader you are on? You said you were on Sys MK2, then went back to MF9 and now are on NG2. When you went to NG2, unless you took very specific steps to keep the MF9 bootloader, you would be on the NG2 bootloader now, which includes Knox, and you can no longer go back beyond NAE I think. If you don't know what bootloader you have, get DeviceInfo https://play.google.com/store/apps/details?id=com.jphilli85.deviceinfo from the Play Store and under the Software heading, see what it shows for the last 3 digits for Bootloader. This makes a difference on the best root method.
Click to expand...
Click to collapse
Bootloader and software version both show up as NG2 on Device Info.
tenaciousj said:
Yeah that copying the carrier folder don't seem like it would do anything but maybe I'll give it a try. Whats the best way to root right now? I just want to make sure it will let me unroot the phone if it dont work and no trip knox incase I have to bring this in.
Click to expand...
Click to collapse
I'm not an EXPERT on this subject, but if you are on NG2 stock unrooted right now, I believe you can use: CF-Auto-Root to root it. Or, here is a stock rooted version of the NG2 ROM:
[ROM][NG2] Stock Rooted NG2 (which mentions that it has Knox removed).
As far as tripping stuff, I'm somewhat unsure about that to be honest. I have always used Triangle Away on my phone, but it has a warning now not to use it with a custom kernel (which I use). My counter is at 3, but I am out of warranty anyway.
I spent a few hours on chat with Sprint. They couldn't figure it out so I'm bringing it in tomorrow. Guessing I'll get a new phone. The people at the Sprint store seem rather limited in their knowledge, at least they were last time I was there.
Sent from my SPH-L720 using Tapatalk
tenaciousj said:
I spent a few hours on chat with Sprint. They couldn't figure it out so I'm bringing it in tomorrow. Guessing I'll get a new phone. The people at the Sprint store seem rather limited in their knowledge, at least they were last time I was there.
Sent from my SPH-L720 using Tapatalk
Click to expand...
Click to collapse
I guess if there are no signs that it has been rooted, that's probably a good way to go. You apparently had a phone pre-Knox and now I think you will get one with a Knox system, but it doesn't matter in your case since went beyond the point of no return already with the bootloader... I don't know if you have the new Spark model (tri-band), I don't know if the still make the old plain one like I have anymore...
rsngfrce said:
I guess if there are no signs that it has been rooted, that's probably a good way to go. You apparently had a phone pre-Knox and now I think you will get one with a Knox system, but it doesn't matter in your case since went beyond the point of no return already with the bootloader... I don't know if you have the new Spark model (tri-band), I don't know if the still make the old plain one like I have anymore...
Click to expand...
Click to collapse
I got the phone I have now about a month after the GS4 came out so its non sparks. I stayed on MK2 for so long because I couldn't find a newer rom that looked to be stable and not have to jump through a bunch of hoops to install it. The Odin screen shows everything being zero and offical software so I should be good. I am going to sign out of all of my accounts before I bring it in being I have a lot of apps bought through the store that only work on rooted phones. I hope I can get a tri band to replace it. My friend has a triband GS4 and it gets much better data speeds than mine.
Yeah, I mentioned elsewhere here before that I actually didn't know of the existence of the "Sparks" version of the G4. I screwed up the USB port on my G4 before upgrade time, so I had to buy another G4 on Amazon. Upgrade time has come up, so I was just looking and saw my phone listed as "Non-Sprint Sparks", which I thought meant that they called it the "Sparks" model because I hadn't bought it from Sprint... took me a while to figure out what that actually meant... :laugh:
Sprint online nor the store could fix it so I got a new one.
No rooting but error 407
As titled, I've not rooted the phone. I'm getting error code 407 on attempts to update PRL and Update profile. Download updates manually does nothing. Note I'm on a Samsung Note 4, Sprint. Had updated to Marshmallow 6.0.1 late March but then above actions persist since then. I'm using Wi-Fi only, Sprint service disconnected as I couldn't pay bill when I lost job during a disabling illness.
I haven't been able to update prl profile or firmware for over 8 months. I am not rooted never have been I have called customer service over and over replaced SIM card did the ## stuff nothing has helped. The phone works although service isn't as good as it could be and says there is a prl update available but I always get connection error 6 on all 3. I also have serious battery draining issues as far as my data I do get a strong 4g lte connection just service is low and sometimes drops when I am close to a sprint tower every other phone gets full bars really on any network especially sprint. I hope someone can help I like my sph-720 other that that and honestly I can't afford to keep up with the Joneses. Hopefully this is enough info please help
00Lee said:
I haven't been able to update prl profile or firmware for over 8 months. I am not rooted never have been I have called customer service over and over replaced SIM card did the ## stuff nothing has helped. The phone works although service isn't as good as it could be and says there is a prl update available but I always get connection error 6 on all 3. I also have serious battery draining issues as far as my data I do get a strong 4g lte connection just service is low and sometimes drops when I am close to a sprint tower every other phone gets full bars really on any network especially sprint. I hope someone can help I like my sph-720 other that that and honestly I can't afford to keep up with the Joneses. Hopefully this is enough info please help
Click to expand...
Click to collapse
Have you done a factory reset via recovery? Or you might want to flash latest full stock

[Q] Can't remove Computrace it keeps reinstalling

Help this app can't be removed its a lojack.
It monitors the device and info to absolute solutions.
What? Some more info and background would be useful
sejtam said:
What? Some more info and background would be useful
Click to expand...
Click to collapse
Hi,
I bought this handset yesterday from EE in the UK, it seems to be some kind of security software called Computrace when i try to uninstall it, it automatically re-installs and can't be removed.
It is built into the firmware in all new EE handsets, I called them and they said it can't be removed but at the same time has access to all my data on the device, i called computerise they said it shouldn't do that!
A quick google search showed that a company called absolute software have tied up with manufacturers to recover stolen devices.
It also is a backdoor for hackers to control devices
Mine is not an ee phone and it has it installed... im using their network tho
Anyone find a way for getting rid?
EDIT
sorry forgot im using a custom tmobile rom my bad.
viniturb0 said:
Hi,
I bought this handset yesterday from EE in the UK, it seems to be some kind of security software called Computrace when i try to uninstall it, it automatically re-installs and can't be removed.
It is built into the firmware in all new EE handsets, I called them and they said it can't be removed but at the same time has access to all my data on the device, i called computerise they said it shouldn't do that!
A quick google search showed that a company called absolute software have tied up with manufacturers to recover stolen devices.
It also is a backdoor for hackers to control devices
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Click to collapse
Try to turn it off in the Settings > App Manager...
If it cannot be turned off, the only way to remove it is rooting your device.
This cannot be removed with root either, it auto installs itself.
I am really surprised this hasnt caused a big discussion on XDA. EE are installing rootkit's on customer phones and noone has batted an eyelid.
chrcol said:
This cannot be removed with root either, it auto installs itself.
I am really surprised this hasnt caused a big discussion on XDA. EE are installing rootkit's on customer phones and noone has batted an eyelid.
Click to expand...
Click to collapse
anyone found away to remove this yet? I've got a sim free phone with it on and want to remove it?
Yeah , if you install a non EE rom, you can uninstall it using the app manager, also someone made a odin file to remove the files, if left over. I will attach to post.
Note the file is for the s5 901f, so is possible wont work properly on your device.
This rootkit was making my phone go crazy before I got rid of it, draining battery, slowing down data usage settings and causing reboots.
chrcol said:
Yeah , if you install a non EE rom, you can uninstall it using the app manager, also someone made a odin file to remove the files, if left over. I will attach to post.
Note the file is for the s5 901f, so is possible wont work properly on your device.
This rootkit was making my phone go crazy before I got rid of it, draining battery, slowing down data usage settings and causing reboots.
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Click to collapse
Its Work on SM-N910F. Thanks
Flash as AP in Odin.
What is going on here?
Stuff on Computrace pops up a lot today:
http://forum.xda-developers.com/note-4/help/computrace-sending-sms-messages-consent-t3113309
In what country did you guys buy your handsets?
Is this only on v4.4.4+?
Kind regards, Stefan.
Thaevil0ne said:
What is going on here?
Stuff on Computrace pops up a lot today:
http://forum.xda-developers.com/note-4/help/computrace-sending-sms-messages-consent-t3113309
In what country did you guys buy your handsets?
Is this only on v4.4.4+?
Kind regards, Stefan.
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Click to collapse
Mine is from the UK on the EE carrier (biggest carrier in UK, orange and a big german carrier own EE so both carriers probably also same policy). Also its not kitkat only, also affects lollipop.
Thanks for the link, reading it now, and yeah computrace is up to no good, I had issues with my data usage data whilst it was installed, so it was probably spying on my usage.

Samsung on5 SM-G550T1 easiest way to root.

Sorry if this is wrong place or way to post on here. I am wanting to root the on5 but it is a learning experience. No pc to use. Is there a apk that actually works. Tried kingroot it says device not supported
I have developer options on and the oem toggle on am I ok with that. If anyone has the time and patience and could walk me through how to get going please let me know. Thanks
Jdaddy1 said:
Sorry if this is wrong place or way to post on here. I am wanting to root the on5 but it is a learning experience. No pc to use. Is there a apk that actually works. Tried kingroot it says device not supported
I have developer options on and the oem toggle on am I ok with that. If anyone has the time and patience and could walk me through how to get going please let me know. Thanks
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Click to collapse
Guess I came to the wrong place for advicre
I'm curious too.
You're not the only one who would like to know, but this is an older ( & apparently not widely used) phone that hasn't been sold for a few years so you may not get any answers.
Yea It's was one of my old ones. Wanted to use it to learn. Any suggestions on a older phone that rooting would be simple.? Can a phone be rooted without a computer I've read so much that says either but doesn't sound like it would.
Jdaddy1 said:
Yea It's was one of my old ones. Wanted to use it to learn. Any suggestions on a older phone that rooting would be simple.? Can a phone be rooted without a computer I've read so much that says either but doesn't sound like it would.
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Click to collapse
Sorry for the late reply. It's my current phone & the storage issues are just getting to be ridiculous otherwise I wouldn't be interested in rooting because of the risk of bricking/voiding warranty etc; but I don't know anything else to do. I know that it's possible to root with an app, but it depends on finding a vulnerability that can be exploited with your specific phone. It's different for every phone. If you choose to install a custom ROM you should find one made for your phone too otherwise you're likely to have problems if you try it on a phone that you intend to actually use for calls/texts etc; I had an HTC droid Eris years ago & used a one-click root app & it worked without any problem that I could tell, but it was a phone I wasn't using as my daily driver too, so I wasn't worried about voiding the warranty/radios not working etc;. Cell & sometimes bluetooth & wifi radios not working are common issues with newer ROMs or especially if you choose a ROM not made for your phone. With the Eris I just installed the app, pressed the button & it rebooted, installed a custom recovery & booted into the OS. With the On5 either there isn't a known exploit or there's just nobody willing or able to look for one or both. They would have to still have the phone to be able to look for one. If you have a flea market near you maybe you could go there & see if there's a phone store that you could get an old cheap one you could practice on? I don't remember the app I used, but I'm pretty sure it came from the play store. It seems like I read somewhere that HTC phones were easier to root, but I'm not sure.

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