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Hi guys,
I did a research regarding my problem, found a couple of threads but none of them helped and I noticed my situation is a bit different from most users having this problem.
I live in Brazil, went on a trip to USA for 15 days, kept my SIM card and SD into the phone, just used it to access WiFi, watch videos, make a couple of Viber calls, send messages via WhatsApp, etc. Everything was fine, no problem at all.
Today, when I landed in Brazil, I turned on the phone, entered my pattern and since then my phone just displays that initial screen "Samsung Galaxy S4" and keeps rebooting like crazy. In these last 15 days, I didn't make a single change on the phone. Absolutely nothing. It just decided not to work anymore
My phone is not rooted, runs the latest updates.
I tried initializing in safe mode (power+home+volume up), it shows the android green robot at a glance and then reboots again. I can't even read what is written on the screen, so fast the reboot takes place. I also tried pressing the menu button repeatedly, but no luck as well. Tried removing the battery, turning on without SIM & SD, nothing. When I connect it to a power source, the red led doesn't even light. My computer doesn't recognize it either.
Any suggestions on what to do? Returning it to the shop is not an option as well, cause I bought it out of Brazil...
Thanks a lot, colleagues!
VIDEO: http://www.youtube.com/watch?v=_0A_D5Od9LM
maykonsantini said:
Hi guys,
I did a research regarding my problem, found a couple of threads but none of them helped and I noticed my situation is a bit different from most users having this problem.
I live in Brazil, went on a trip to USA for 15 days, kept my SIM card and SD into the phone, just used it to access WiFi, watch videos, make a couple of Viber calls, send messages via WhatsApp, etc. Everything was fine, no problem at all.
Today, when I landed in Brazil, I turned on the phone, entered my pattern and since then my phone just displays that initial screen "Samsung Galaxy S4" and keeps rebooting like crazy. In these last 15 days, I didn't make a single change on the phone. Absolutely nothing. It just decided not to work anymore
My phone is not rooted, runs the latest updates.
I tried initializing in safe mode (power+home+volume up), it shows the android green robot at a glance and then reboots again. I can't even read what is written on the screen, so fast the reboot takes place. I also tried pressing the menu button repeatedly, but no luck as well. Tried removing the battery, turning on without SIM & SD, nothing. When I connect it to a power source, the red led doesn't even light. My computer doesn't recognize it either.
Any suggestions on what to do? Returning it to the shop is not an option as well, cause I bought it out of Brazil...
Thanks a lot, colleagues!
Click to expand...
Click to collapse
You could try this take the battery out for at least 12 hours , I read somewhere that can work for your kind of problem
I had this with Note 2.
No other option but to factory reset and flash official samsung firmware from sammobile.com
After that we were back to normal. Try that.
sounds not that bad..
try booting on download mode then flash some official firmware from sammobile.com
NOTE: don't flash XXUMH8 or any MH firmware for it contains new bootloaders with the samsung KNOX crap.
I really wish I could solve that without having to install everything again... but anyway
I'm sorry for this newbie question, but how can I flash a new firmware if my computer doesn't recognize my phone?
And what software do I need in order to do that?
Thanks a lot!
Just one more question...
if I really have to install a firmware, isn't it better to flash one from another country?
It seems like Brazil is always one of the latest to get the updates
Which country would you recommend?
Thanks a lot again, colleagues.
maykonsantini said:
I really wish I could solve that without having to install everything again... but anyway
I'm sorry for this newbie question, but how can I flash a new firmware if my computer doesn't recognize my phone?
And what software do I need in order to do that?
Thanks a lot!
Click to expand...
Click to collapse
This is how you flash official firmware on your phone.
http://forum.xda-developers.com/showthread.php?t=2265477
This topic also has some troubleshooting guide.
maykonsantini said:
Just one more question...
if I really have to install a firmware, isn't it better to flash one from another country?
It seems like Brazil is always one of the latest to get the updates
Which country would you recommend?
Thanks a lot again, colleagues.
Click to expand...
Click to collapse
Well... just tried to access download mode here, but no sucess.
Phone reboots after the warning. =( I can't get the message "Downloading… Do not turn off target" after I press volume up, it reboots.
Any suggestions?
maykonsantini said:
Well... just tried to access download mode here, but no sucess.
Phone reboots after the warning. =( I can't get the message "Downloading… Do not turn off target" after I press volume up, it reboots.
Any suggestions?
Click to expand...
Click to collapse
Well if u are able to boot the device u should surely be able to go to download mode
Can u try multiple times if possible
Power off device unplug it
Press -> volume down+Home+power button all together till it shoes option there volume up and u should be at download mode and then try flashing A firmware using Odin and once its done Reset the device from the phone back up and reset option all should be fine :fingers-crossed:
try avoiding any backup restore as there myte be some issue with some bad file also
123hiten said:
Well if u are able to boot the device u should surely be able to go to download mode
Can u try multiple times if possible
Power off device unplug it
Press -> volume down+Home+power button all together till it shoes option there volume up and u should be at download mode and then try flashing A firmware using Odin and once its done Reset the device from the phone back up and reset option all should be fine :fingers-crossed:
try avoiding any backup restore as there myte be some issue with some bad file also
Click to expand...
Click to collapse
Hi,
download mode doesn't work indeed. It reboots before I'm able to press volume up...
I have tried several times.
Any ideas?
maykonsantini said:
Hi,
download mode doesn't work indeed. It reboots before I'm able to press volume up...
I have tried several times.
Any ideas?
Click to expand...
Click to collapse
Sorry this is little weird but can u you try and see of you have original Samsung s4 as there are some clones available
Just search on this forum there are some example how to find out or Google it
Sent from my SM-N900 using XDA Premium 4 mobile app
123hiten said:
Sorry this is little weird but can u you try and see of you have original Samsung s4 as there are some clones available
Just search on this forum there are some example how to find out or Google it
Sent from my SM-N900 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I'm totally sure it is genuine.
I mean, I can go to download mode.
When I press power+home+volume down, it works.
But when I click volume up in order to continue to download mode, the phone reboots.
It can't stay stable for more than 3 seconds, let's say.
maykonsantini said:
I'm totally sure it is genuine.
I mean, I can go to download mode.
When I press power+home+volume down, it works.
But when I click volume up in order to continue to download mode, the phone reboots.
It can't stay stable for more than 3 seconds, let's say.
Click to expand...
Click to collapse
I m too little confuse actually may be try doing reset hard reset and also factory reset going to stock recovery see what option can work else service centre myte be the option
Sent from my SM-N900 using XDA Premium 4 mobile app
123hiten said:
I m too little confuse actually may be try doing reset hard reset and also factory reset going to stock recovery see what option can work else service centre myte be the option
Sent from my SM-N900 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Ok, but in order to perform a hard reset, I need to press power+home+volume up at the same time, right?
That doesn't work either.
When the small green android robot is shown, the phone immediately reboots. I can't even read if there's something written, so fast it reboots.
Are there any options left or just sending to Samsung?
maykonsantini said:
Ok, but in order to perform a hard reset, I need to press power+home+volume up at the same time, right?
That doesn't work either.
When the small green android robot is shown, the phone immediately reboots. I can't even read if there's something written, so fast it reboots.
Are there any options left or just sending to Samsung?
Click to expand...
Click to collapse
B4 giving the phone to service just go to link stock firmware in my signature and ask there his user I'd is samersh72 he myte be able to help you
Sent from my SM-N900 using XDA Premium 4 mobile app
123hiten said:
B4 giving the phone to service just go to link stock firmware in my signature and ask there his user I'd is samersh72 he myte be able to help you
Sent from my SM-N900 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Ok! Thanks a lot for your help
Try removing your sd card before going to download mode, maybe it's trying to finish a failed update. Try using someone else's empty sd card
Sent from my GT-N7100 using xda app-developers app
Rebooting issues are battery related sometimes. Try another S4 battery and see if it helps
Sent from my GT-I9505 using XDA Premium HD app
Thanks MaryAnna and Obagleyfreer. I've already tried what you just suggested.
No luck
I tried to give it to Samsung, and look what I've got:
They told me to look for support in the country I bought the phone.
This is ridiculous. It's a shame.
That's when I regret changing my iPhone for a Galaxy.
Hi
I have a bit of an issue with my phone and hoping someone can help me out.
History
My phone screen has cracked and a repair centre showed me it is most likely due to my battery blowing out, so as my phone is still under warranty I have arranged for it to be returned to O2 to be repaired. However as I had it rooted and have had multiple ROMs installed, my counter is at 7, so needed to reset this and get the O2 stock ROM back on.
What I've done
I used Triangle Away to reset the counter, but this didn't seem to work, I chose the option to reset the counter, phone would reboot but not into Download mode, just straight back up to OS.
Used latest version of ODIN to flash the O2 stock firmware, this failed and phone switched off. Would not power back on.
Spent 4 hours with phone not able to power on in any way.
Eventually found the sofware referenced on Samersh(apologies) post re: recovery of phone, this allowed the phone to flash via USB and get me back to Download mode. I can then use ODIN to flash sotck firmware with a PIT file, this shows as succesfull, but on completion phone switches off and wont power back on.
I can repeat these steps over and over again, but each time ODIN flashes succesfully, but at the end phone powers off and wont power back on.
Can anybody shed any light on what I need to do to get my phone recovered, or have I lost it forever?
I appreciate any and all help you guys can give me as I am at a complete loss as to what to do.
Regards
grabrail
Buy a new battery. If your battery indeed blew out, then it's damaged. That's why you can't boot anymore.
Lennyz1988 said:
Buy a new battery. If your battery indeed blew out, then it's damaged. That's why you can't boot anymore.
Click to expand...
Click to collapse
The battery still works as I can boot after flashing with Legijas software, but only to download mode. After flashing with ROM it then reverts to a "Dead" status until flashing with Legijas software again.
Ok, then it's not your battery.
Flashing roms with a damaged battery is still not very smart.
Lennyz1988 said:
Ok, then it's not your battery.
Flashing roms with a damaged battery is still not very smart.
Click to expand...
Click to collapse
I know but to get a warranty repair and replacement battery I dont have much choice
It could be the battery. Try a new one.
Sent from my GT-I9505 using XDA Premium HD app
Obagleyfreer said:
It could be the battery. Try a new one.
Sent from my GT-I9505 using XDA Premium HD app
Click to expand...
Click to collapse
Tried a new battery last night from a brand new i9505, no joy.
I have found a shop that may be able to J-TAG it for me so fingers crossed it will be ok.
hi,
I had this phone bought with a black screen problem.
The phone is always black, it has LED activity, when charging, also it vibrates and BACK and MENU lights comes up.
the device boots up because I can hear the music when booting, and also it respond when I touch it, but the sound comes with static and when a SIM card is on, no calls goes by it.
The device was OK but a guy tried to root it with CASUAL root and TWPR recovery and bricked the device.
Any suggestion?
This seems like a software issue to me, because it was made only by flashing some files with odin.
FIRMWARE
ellokomen said:
hi,
I had this phone bought with a black screen problem.
The phone is always black, it has LED activity, when charging, also it vibrates and BACK and MENU lights comes up.
the device boots up because I can hear the music when booting, and also it respond when I touch it, but the sound comes with static and when a SIM card is on, no calls goes by it.
The device was OK but a guy tried to root it with CASUAL root and TWPR recovery and bricked the device.
Any suggestion?
This seems like a software issue to me, because it was made only by flashing some files with odin.
Click to expand...
Click to collapse
Well is pretty hard to help u if u don't know which firmware it was on before? Here from RockRatt thread when he released modem/baseband base on ATT MODEM THAT WAS RELEASED ......hope this help u figure it out around when this phone bought and release with what kinda firmware it was install before........but u can always ODIN to STOCK from this thread......... MDB/MDL..........MF3 & MK2.........Hope this help u .....goodluck.....PM me if u need more help......:good:
ATT MK2 @ 11-28-2013
ATT MJ9 @ 11-14-2013
.
ATT MJ6 @ 10-24-2013
ATT MF3 @ 7-9-2013
ATT MDL @ MAY? 2013
ATT MDB @ APRIL? 2013 Came with Release of phone
Sounds like a hardware issue...
I broke the LCD on mine, but still had everything working with no visible screen. None of the stuff you described corresponds to a brick and cannot cause this issue.
Sent from my SAMSUNG-SGH-I337 using XDA Premium 4 mobile app
I think it must by a software issue, I have seen this same behavior on other thread but the person with the solution always sent a PM to anyone in need of help and the solution was never released to the public.
Now the person doesn't appear to be active on the forum, that's why I posted this.
This is the thread http://forum.xda-developers.com/showthread.php?t=2324965
Same behavior: Black screen, LED flashing and vibrating and connectivity on the PC ( I can even use KIES and MTP )
If someone has the solution or suggestion please I would really appreciate it, this phone is mint and just bought.
If you can use Kies, try to use the emergency recovery. It may fail. But worth a shot. If that fails, grab the MF3 Odin files and try those, if this fail, go get the MK2 update.zip. That will likely work if the other 2 options fail. But, that has to be flashed in the stock recovery... It would not be hard to do if someone can post the exact button presses needed to flash it.
Sent from my SAMSUNG-SGH-I337 using XDA Premium 4 mobile app
I tried KIES recovery, that was my first option, KIES sees everything OK, it even updated to the last version of AT&T (lol) but still the same symptoms.
Now I'm trying all kind of stuffs with odin, the guy that bricked it told me he ticked "NAND ERASE ALL" in Odin because it was needed to root the device according to him.
I can get to download mode with battery Pulled, VOL DOwn Pressed while inserting battery, 5 sec after first vibration I pres Vol UP and then the PC grabs it and it appears in ODIN.
But when I press Vol Down to go to Recovery to try to get ADB working (because it is not enabled in the developer debugging) , the recovery fails and the device restarts, So I guess the recovery is broken no matter what ROM or recovery I put (tried with Stock and MJ6 recovery, no success so far)
That is a hardware issue then. If nothing is coming up on the screen in recovery or download mode, it is not software related.
Sent from my SAMSUNG-SGH-I337 using XDA Premium 4 mobile app
Do you see knox warranty counter in download mode? If yes then you are on mf3 or later. If that's the case then follow the thread with mf3-emergency-parts 1 and 2. I'm thinking it's a software issue based on what caused the soft brick. Good luck
Sent from my SAMSUNG-SGH-I337 using xda app-developers app
Yeah, I tried everything so far and nothing seems to work (I could put it on recovery but no screen whatsoever)
Tomorrow I'm going to take it to repair service, it seems to me something deep is broken, like a driver for the display or something else.
The last step I wanted was to put it in qualcomm usb mode to erase everything in the internal memory and then using the qualcomm recovery for I9505 variants, reinstall the bootloader and at least, have it in download mode; but I can't find any way to put it in this qualcomm usb mode (QHSUSB) if anyone knows how to do this without disassembling the phone that would be great.
Thanks everyone for the help.
I'm telling you... It is not software related... All three things (OS, Download, and recovery) display absolutely nothing it is a hardware failure.
Here is what I want you to do. Turn the device on to any mode. Then shine a flashlight onto the screen. See if you can see any image. If so, the back lights are faulty, if not, you may see hairline cracks in the LCD. If this is the case, you will need to replace the LCD/Digitizer assembly.
Bottom line, it is not a software related issue.
Sent from my SAMSUNG-SGH-I337 using XDA Premium 4 mobile app
graydiggy said:
I'm telling you... It is not software related... All three things (OS, Download, and recovery) display absolutely nothing it is a hardware failure.
Here is what I want you to do. Turn the device on to any mode. Then shine a flashlight onto the screen. See if you can see any image. If so, the back lights are faulty, if not, you may see hairline cracks in the LCD. If this is the case, you will need to replace the LCD/Digitizer assembly.
Bottom line, it is not a software related issue.
Sent from my SAMSUNG-SGH-I337 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Exactly.
Hello.
I have a Samsung Galaxy S4 i9500. Recently, it received a software update via OTA, and I proceeded to update it, but then it went into a infinite bootloop. I bought a USB Jig Download Mode, because it did allow me to enter into Download Mode, but now I can't use odin, because even in Download mode it keeps restarting. I tried a different battery and it continues doing the same.
I hope someone can help me.
I post a video to show you what it does.
www.youtube.com/watch?v=lje7Lmey6W8
Solution:
I followed this video to fix the problem with the power button
http://youtu.be/pqBgbN8NLjI
Are you able to boot into recovery and do a full wipe?
Send from my Galaxy S4 using Tapatalk
DarkerTimes said:
Are you able to boot into recovery and do a full wipe?
Send from my Galaxy S4 using Tapatalk
Click to expand...
Click to collapse
No, I'm not able to enter recovery. The key combination does not work.
If you have stock rom and your device has still some warranty period left, you can try taking your phone to a nearby service centre.
Wiping from the recovery is absolutely pointless, because it also reboots in download mode.
My guess is that it has nothing to do with the ota update but you just got bad luck.
In 9/10 cases this is a faulty power button. That's why it keeps rebooting. You have to send it in for warranty or you have to replace it yourself. The part only costs about 5 euro's so it's not expensive.
Lennyz1988 said:
Wiping from the recovery is absolutely pointless, because it also reboots in download mode.
My guess is that it has nothing to do with the ota update but you just got bad luck.
In 9/10 cases this is a faulty power button. That's why it keeps rebooting. You have to send it in for warranty or you have to replace it yourself. The part only costs about 5 euro's so it's not expensive.
Click to expand...
Click to collapse
Thank you Lenny! It really was the power button. I followe this video and I fixed it. http://youtu.be/pqBgbN8NLjI
Hey Guys,
I have a dead phone(kind of). All it displays is
"Have been in Factory Mode. long press power button and Normal boot"
And in very tiny font, there is a line saying
"=>Tool DL Image Load Fail!"
This stays for a few seconds then it turns off, and repeat, again the same this comes up on the screen.
What I have tried:
1) Flash the stock ROM using SP Flash Tools several times
2) Cleaned the power button from the inside a bit, because some thread said there might be a sticky button.
Flashing with SP Flash Tools shows that the flash is successful, but it didn't help.
EDIT: Now it displays something as "eFuse blow: Success". Damn!
PraneethMv said:
Hey Guys,
I have a dead phone(kind of). All it displays is
"Have been in Factory Mode. long press power button and Normal boot"
And in very tiny font, there is a line saying
"=>Tool DL Image Load Fail!"
This stays for a few seconds then it turns off, and repeat, again the same this comes up on the screen.
What I have tried:
1) Flash the stock ROM using SP Flash Tools several times
2) Cleaned the power button from the inside a bit, because some thread said there might be a sticky button.
Flashing with SP Flash Tools shows that the flash is successful, but it didn't help.
EDIT: Now it displays something as "eFuse blow: Success". Damn!
Click to expand...
Click to collapse
Have you set it to format all in sp?
Try it maybe it will work
If didnt i think its hardware issue
crazylife said:
Have you set it to format all in sp?
Try it maybe it will work
If didnt i think its hardware issue
Click to expand...
Click to collapse
Hey, Thank you for replying.
Have tried that method, its just the same thing, but now it is not displaying that tiny line.
Now it goes into the factory mode and shows some options in Chinese. And it stays there till i select something.
The last option, i know is "Reboot To Phone" (Via Google Translate).
When i select that option it goes back into the Factory mode again.
Can you flash twrp and boot in to recovery...May be..And then do something from there?:
sandeep101 said:
Can you flash twrp and boot in to recovery...May be..And then do something from there?:
Click to expand...
Click to collapse
Tried to flash TWRP through SP, it returns an error:
ERROR: S_SECURITY_SECURE_USB_DL_IMAGE_SIGN_HEADER_NOT_FOUND(6045)
MSP ERROR CODE:0x00.
Make sure volume + button is not pressed.
During boot can you boot in to stock recovery,
press POWER BUTTON + VOLUME UP + VOLUME DOWN until Lenovo logo appear, then continue press VOLUME UP + VOLUME DOWN
Thanks all. I somehow got it to work... and now my phone is all good.
As crazylife told, there was some hardware issue. Apparently, there was a tini-tiny bit of a circuit which, due to water allegedly, got short. I had it cleaned by some local phone shop.( He also claimed that the phone work anyway ,though). After that i flashed the stock rom, and it worked.
And btw, how do i mark the thread solved?
Hi, even I'm stuck with the same problem.
PraneethMv said:
Thanks all. I somehow got it to work... and now my phone is all good.
As crazylife told, there was some hardware issue. Apparently, there was a tini-tiny bit of a circuit which, due to water allegedly, got short. I had it cleaned by some local phone shop.( He also claimed that the phone work anyway ,though). After that i flashed the stock rom, and it worked.
And btw, how do i mark the thread solved?
Click to expand...
Click to collapse
Hi, even I'm stuck with the same problem.
Even the lenovo service center guys raised their hands saying it's an hardware problem and I've to replace the entire PCB to slove the issue. Could you be more specific on how to resolve this issue? if possible could you please let me know at which place you got your mobile fixed? Thanks
Regards,
Jagan ([email protected])
Jaganathan.S said:
Hi, even I'm stuck with the same problem.
Even the lenovo service center guys raised their hands saying it's an hardware problem and I've to replace the entire PCB to slove the issue. Could you be more specific on how to resolve this issue? if possible could you please let me know at which place you got your mobile fixed? Thanks
Regards,
Jagan ([email protected])
Click to expand...
Click to collapse
I had a problem with the Motherboard due to water getting in, and apparently it caused a short-circuit near the power button module. Actually speaking, I was really dissatisfied with the kind of service the Lenovo guys give to its customers, because first they told me that they will clean, and claimed that the board must be changed. The only thing which needed to be done in my phone was to clean that part of the board with White Petrol(you can ask the local mobile shop guys, they will have it, but just be careful). That solved my problem. And thanks to few threads, i got it working.
P.S: I am from Hyderabad, so had it solved here in a local shop.
Hi, Thanks for your reply. Was able to come out of that situation after 3 days, but had left my mobile with the local service center for 2 days (At the time, when i took my mobile from service center, my mobile was not working, was informed that the mobile is dead) I thought of giving a last try and plugged in the charger on 3rd day it started working . My mobile had a new problem display was broken (from inside) and speakers were not working, when i asked that guy his reply was " how can i know, your mobile was dead, when u brought in hear, my job was to fix it, why will i break it?" though my mobile was back to normal I had to pay a huge price of display and speakers. Hope everyone got to know the take away from my story. Crazy world; lesson learnt.
The same is happening to me!
And my phone keeps vibrating, also I don't know how to select one of those Chinese options, can you please help me sir?
Pok25dhw said:
The same is happening to me!
And my phone keeps vibrating, also I don't know how to select one of those Chinese options, can you please help me sir?
Click to expand...
Click to collapse
Hey!
My phone had some water damage issue, hence the loop. Opened the phone and cleaned it a bit. Yours might be different problem, try flashing stock firmware, or going into fastboot mode and flashing recovery. Currently don't have this phone so can't help that much.
PraneethMv said:
Hey!
My phone had some water damage issue, hence the loop. Opened the phone and cleaned it a bit. Yours might be different problem, try flashing stock firmware, or going into fastboot mode and flashing recovery. Currently don't have this phone so can't help that much.
Click to expand...
Click to collapse
Oh. Yes my phone too got wet in rain. I went to some shop and they helped me out. But thanks to you I realize that it was repairable and that too without loosing any data. Thanks so much for saving my thousands of ruppees that'd have been wasted to get a new phone. Also yes this model in general is pretty old so I can understand that most of the people don't use it anymore. Again thank you very much for saving all the stuff I had on this phone and the money. ??