Database Users

finally from Samsung How to Solve the Black screen (death screen )

after mailing SAMSUNG by Mr.Alzubair
from ce4arab website
about the Death screen
this is the answer :
-----
Dear Alzubair ,
Thank you for contacting Samsung Electronics.
Reference number:2104286715
Regarding your case, kindly note that the image you have displayed on
the screen of your phone, indicates that the device has entered the
Recovery Mode. The reason this happened, is because you have tried to
update the device’s Firmware, which isn’t actually released yet, and
that’s the reason why the Software crashed as well.
In order to get out of the Recovery Mode, please follow the steps below:
Recovery Process
1.Remove the battery and reinstall it. Power On your Phone
- Phone display “Connection picture for Phone to PC”
2. Recovery Mode in Kies
If upgrade failed in upgrade step, you can see next Pop-Up
- Select "Yes”
Firmware Upgrade program progress to recovery mode.
3. Select "Recovery" button.
4. Read the caution and check “all information has been verified”
- After this, it’s same with Firmware update Process
5. Click “Next”
- Firmwareversion display
- Firmware file is downloaded to PC
6. Firmware update
- After Firmware downloaded, Click “Next”
- Firmware update start
Caution
- Never disconnect or turn off the
device in thisstep
- If so, recover the phone refer to
recovery section
7.Complete
- After Firmware update complete, the device reboot
automatically
- Click “Next” Button
To do this manually instead of using Kies, please click on the Power
button, the Volume down button and the middle button all together all at
the same time. The phone would flash for 2 times, and on the 3rd time,
please remove your hands fromthe phone, and it should boot up normally.​
I hope this has been of some assistance to you. If you do have any
further queries, please do not hesitate to contact us quoting your 210-4286715
reference number.
Kind Regards,
Aya Smith
Samsung Electronics UK
Customer Communication Centre
Tel.: 0845 726 7864 (All calls charged at Local Rate)
Homepage: samsung.com
[Product] GT-I9000

The reason this happened, is because you have tried to
update the device’s Firmware, which isn’t actually released yet, and
that’s the reason why the Software crashed as well.
Click to expand...
Click to collapse
Bwahahahhaahahahahh!!

cheetah2k said:
Bwahahahhaahahahahh!!
Click to expand...
Click to collapse
LOL XD
at least they help me
I just tried it ( by the Manual way ) and it Works

so this works on the semi-bricked, no 3-button combo enabled phones ??
.. let's say, after a bad/failed bootloader flash ?
someone please confirm ?
later edit:
from what I understand after reading this, Kies can force any (Phone--!--PC) SGS into recovery and/or download mode?
if so, can we "extract" this feature and make it into a stand alone solution for half-bricked phones?

That's not a real black screen, I got one and my phone got the BSOD: No possibility to power on, no charging, nothing.
The "phone ! computer" is just a semi brick, get back to download mode and reflash with odin...
But thanks for the info indeed.

franklin01 said:
The "phone ! computer" is just a semi brick, get back to download mode and reflash with odin...
Click to expand...
Click to collapse
Some SGSs can't access download mode from that screen because of the proper bootloader that's missing. (3 button combo fix needed, not so safe)

wish samsung also adds a feature to kies that fixes the IMEI =D

franklin01 said:
That's not a real black screen, I got one and my phone got the BSOD: No possibility to power on, no charging, nothing.
The "phone ! computer" is just a semi brick, get back to download mode and reflash with odin...
But thanks for the info indeed.
Click to expand...
Click to collapse
2day i triad it two times and it works
but from what i understand same thing happened to me today ..
i did the 3 times flashing way :
BE SURE THAT YOU disconnect THE CABLE!!
To do this manually instead of using Kies, please click on the Power
button, the Volume down button and the middle button all together all at
the same time. The phone would flash for 2 times, and on the 3rd time,
please remove your hands fromthe phone, and it should boot up normally.
Then its work and downloading mode appear i installed an official Ver. by odin ( check on Re-Partition ) then it will work (work for me after the same thing that happened : No possibility to power on, no charging, nothing. )

Does this means that the phone has a secondary bootloader or what I dont get it, I already sent my phone to samsung so I cant try, I had my phone bricked stuck at a black screen after the S logo.

hang on... so it sounds like samsung is saying that phones that dont go into download mode straight away from vol-down, home and power need to keep holding the power button until the power cycles 2 times, then let go on the third?
i cant test it now because after i bricked my phone (black screen no power on or charge) i sent it back and i got a new motherboard with 3-button enabled... but this does make sense because when i had a 3-button disabled phone previously i did manage to get it into download mode from the phone-!-computer screen by trying different timings. it took a long time but eventually worked.
so it would seem if this is the case, that it is just a different boot loader and a different key combination to access download mode, but working nevertheless?
can someone test this?

Cant believe it, if the phone does has a secondary bootloader then it cannot be bricked forever.
Sent from my GT-I9000 using XDA App

stephengoo said:
Cant believe it, if the phone does has a secondary bootloader then it cannot be bricked forever.
Sent from my GT-I9000 using XDA App
Click to expand...
Click to collapse
We already knew it had a secondary boot-loader...
http://forum.xda-developers.com/wiki/index.php?title=Samsung_Galaxy_S_Series#Partitions
This is what is patched to hotfix the 3BR in disabled phones.

3 times flashing way wont work for me, and at Recovery in Kies i cant see my Device!
Absolutly no USB!!!!
Sorry Guys!

So this forced download mode can be possible...
This guy here tried hard to explain same thing:
http://forum.xda-developers.com/showthread.php?t=812933

do you think it will work with korean version galaxy s?

No-Exit said:
3. Select "Recovery" button.
4. Read the caution and check “all information has been verified”
- After this, it’s same with Firmware update Process
To do this manually instead of using Kies, please click on the Power
button, the Volume down button and the middle button all together all at
the same time. The phone would flash for 2 times, and on the 3rd time,
please remove your hands fromthe phone, and it should boot up normally.​
[Product] GT-I9000
Click to expand...
Click to collapse
"all information has bee verified" means put phone in download mode and connect it to PC (can't do it without working 3 buttons combo).
"manually instead of using Kies" = same thing, doesn't work without 3 buttons combo.

This doesn't works if you didn't have 3 buttons combo enabled. I used heat trick instead and then patch aires P-SBL.

I sent my phone back because of this black screen of death. I could get into Download mode, and the other (vol-up) mode too, but no upgrading or changing firmwares worked to fix it. And Kies didn't see it, though Odin eventually did.
Wondering now if the Black Screen of Death was fixable after all, but then would Kies have to recognize it first?

I have a phone ! pc bricked phone right in front of me, I've tried this and a million other combinations, nothing works. I'm not being super pessimistic or anything it really doesn't work. I've left it with a phone repair store overnight and they couldn't fix it either. Im going to visit samsung/optus tomorrow.
edit:
I also want to point out that that message contains some horrible english supposedly from samsung UK

d47:
I am exactly in your shoes. Even with the overnight leave at a GSM repair booth-thingy. Im also considering handing it back to the retailer, but havent tried the heating up trick yet... Maybe its worth a try ?

GT-I9505 HELP! Samsung Galaxy S4 Vibrates but doesnt turn on!

COULD SOME ONE PLEASE HELP ME!!!
My SGS4 ealier started to lose signal so i cannot send messages
So i restarted it then now it wont boot

trevourlance27 said:
COULD SOME ONE PLEASE HELP ME!!!
My SGS4 ealier started to lose signal so i cannot send messages
So i restarted it then now it wont boot
Click to expand...
Click to collapse
What did u do last did u flash and rom or any recovery root etc ?

I did not flash anything. ....
im using stock firmware from samsung i9505xxuamdm. . . even recovery is stock android recovery. . i dont even have rpot permissions
i managed to turn on my phone but i see the problem when i rurn it off or when i restart. . .
now its still not booting. . .
its like when i turn it on. . . the phone responds via vibrating but doesnt boot even the i9505 logo doesnt show up (the white samsung galaxy s4 logo before the bootanimation)

trevourlance27 said:
I did not flash anything. ....
im using stock firmware from samsung i9505xxuamdm. . . even recovery is stock android recovery
i managed to turn on my phone but i see the problem when i rurn it off or when i restart. . .
now its still not booting. . .
Click to expand...
Click to collapse
Any recent application installs which might have caused this?
Sent from my GT-I9505 using xda app-developers app

if i remember correctly the last thing i installed is quadrant benchmark
is it possible that something on the root/data/app got missing or uninstalled?
this is the first time i encountered this problem. , havent seen it before in devices that ive handled

It sounds a little like the cache is corrupted (can happen if it doesnt shut down cleanly).
I had similar behaviour on my galaxy note.
The first time I did a factory reset and that fixed it (remember this wipes all data).
The second time I tried formatting the cache partition first and that fixed it.
When I did those I was using CWM recovery. I cant recall the stock recovery options.
If all is the same between phone versions, to enter recovery you hold down home-power-volume_up til it boots.
Sent from my GT-I9100 using xda app-developers app

from other posts from orher devices i have read they say its cache but the problem is when i turn it on it doesnt even boot the iniitial logo (samsung galaxy s4 gt-i9505)
it doesnt show up anything. . . screen doesnt lit up so also a problem how do i go now to recovery if the screen doesnt even turn on (the phone vibrates as a respond but the LED and the Screen doesnt lit up)
i know how to enter recovery mode. . . thats the only problem (softbricked)? this phone was bought on the official day of release

I'm having the same problem... Did you find a solution?

Anyone Solve this?
Getting quite anxious about not being power it on
Alex

Was anyone able to solve this? I'm experiencing the same problem. I can switch it on after removing the battery for a long time, but I can't seem to be able to get to recovery, or reboot proprely. Please help... thanks!

Do we have a fix?
Did anyone fix this? Same problem here

jamhot said:
Did anyone fix this? Same problem here
Click to expand...
Click to collapse
Can you get to download mode?

nop
daraj said:
Can you get to download mode?
Click to expand...
Click to collapse
I'm having the same problem here, Cant go to download or recovery mode just vibrates when press power button but no imagem at all...
but the led turns RED when I plug the charger and now its green because its full charged I guess but still no reboot

Gh0s7_Hun73r said:
I'm having the same problem here, Cant go to download or recovery mode just vibrates when press power button but no imagem at all...
but the led turns RED when I plug the charger and now its green because its full charged I guess but still no reboot
Click to expand...
Click to collapse
having the same problem too
1. you still CAN go to the download mode even if screen is off (I flashed full stock but this did not resolve a problem)
2. I was able to turn on my phone after many attempts: (press power, after vibration release) - I did it about 30-50(maybe more) times and my phone boots up. But after rebooting it again doesnt turn on (again many attempts helps me).
3. I have observed - in my phone vibration turns on after 6s after power button is pressed, in a correctly working one - after 4s.
(sorry for my english)

Was anyone able to resolve this?

same problem here too !! but seem to have found a solution
My galaxy s4 was acting all weird one day, randomly it switched off and wont turn on but keeps on vibrating it was only 3months old I thought it had some serious hardware issues because I tried all the means to resetthe phone but nothing gave me a solution even tried another battery no effect it wont turn on even if it did turn on it would randomly shut itself up within notmorethan 15min I stay in india where i9505 is not sold so Samsung officials would not take my phone for service as they feel its different from i9500 in all means I got fed up and brought myself a new phone a 5s .
A few days before I badly wanted my galaxy so sat whole day searching the internet for fixes couldnt find one . I got angry and smashed the phone hard on the table .to my surprise it gurned on (was connected to the charger ) turns out some phones have a problem with there power button and mine was one of them
I didnt get my button fixed yet but after turning on not using the power button helps . Have been working for 4 days in a row now no problem what so ever . But if I lock my phone using the power button then it tends to get the same problem again ! So guys get your power button checked

Try to fix the button with WD40, worked for me.

trevourlance27 said:
if i remember correctly the last thing i installed is quadrant benchmark
is it possible that something on the root/data/app got missing or uninstalled?
this is the first time i encountered this problem. , havent seen it before in devices that ive handled
Click to expand...
Click to collapse
this is a hard bricked .its mean JTAG issue.contact with a repairing shop keeper...i have also same problem and solved in JTAG

Bricked - Cant Access Recovery (Software or Power Button Issue?)

So to make a long story short this is the events that lead up to my current issue on my i9500;
1. Flashed CF Auto Root
2. Flashed philz_touch_6.48.4-i9500 recovery (worked)
3. Installed pac_i9500-nightly-20140823 via recovery
The issue I had was that my phone would randomly restart and boot loop till I pull the battery. This happened about twice in the week after loading the new rom (I was running stock 4.4.2 prior). two days ago the phone refused to boot even with pulling the battery. I eventually got into download mode by pulling the battery at the yellow triangle otherwise it just reboots. I could also not access recovery mode at all.
I have tried flashing the stock firmware (XFA - South Africa) also trying different recoveries. But the problem remains. I also cannot use ADB as it does not pick up the device.
I am wondering if this issue may be the power button that broke or if my rom/recovery could be at fault? Also what else could I try in your opinion? I feel sending it off to a Samsung repair center may be my last hope :crying:
Thanks in advance!

Could be the power button.
Doed it reboot in the download mode too?
I couldnt get that part..
Generally the random reboots are linked to the bad power button only..but there can be a lot many reasons to it.
Kernels. No proper OP prescribed method of installing roms. Or a rom issue in itself.
Depends.
Sent from my Ozcan GT-i9500 using XDA mobile app

DeepankarS said:
Could be the power button.
Doed it reboot in the download mode too?
I couldnt get that part..
Generally the random reboots are linked to the bad power button only..but there can be a lot many reasons to it.
Kernels. No proper OP prescribed method of installing roms. Or a rom issue in itself.
Depends.
Sent from my Ozcan GT-i9500 using XDA mobile app
Click to expand...
Click to collapse
Thanks for the response.
Let me try clarify some points to assist. Once I am in download mode with the battery inserted it also reboots, I have to take the battery out as I see the yellow triangle as the volume up also does not seem to function till the battery is removed.
As for the how I went about installation of the first rom, this was done via recovery. The recovery was installed via Odin. Everything worked for a few days before the boot loop issue started.

Ko7Ad said:
Thanks for the response.
Let me try clarify some points to assist. Once I am in download mode with the battery inserted it also reboots, I have to take the battery out as I see the yellow triangle as the volume up also does not seem to function till the battery is removed.
As for the how I went about installation of the first rom, this was done via recovery. The recovery was installed via Odin. Everything worked for a few days before the boot loop issue started.
Click to expand...
Click to collapse
It is a power button issue.
Tap it in various directions or on any flat surface to release it
Or open up your phone and softly try releasing it..
For you have installed a knox free rom, thus knox cannot be the culprit.
Sent from my Ozcan GT-i9500 using XDA mobile app

DeepankarS said:
It is a power button issue.
Tap it in various directions or on any flat surface to release it
Or open up your phone and softly try releasing it..
For you have installed a knox free rom, thus knox cannot be the culprit.
Sent from my Ozcan GT-i9500 using XDA mobile app
Click to expand...
Click to collapse
It seems that I could not get the power button working again, I even tried hitting it flush o a flat surface as I have read on some sites. Guess I will send it off to Samsung on Monday for a repair.
Thanks for the assistance.

Ko7Ad said:
It seems that I could not get the power button working again, I even tried hitting it flush o a flat surface as I have read on some sites. Guess I will send it off to Samsung on Monday for a repair.
Thanks for the assistance.
Click to expand...
Click to collapse
Yeah anyway it is a physical damage so the warranty isnt there..
Sent from my Ozcan GT-i9500 using XDA mobile app

I wanted to update this thread now that my phone is back in a working condition.
The issue was the power button. I got a local cellphone technician to replace the power button and there after flash stock firmware with a TJAG. I did contact Samsung and they said should I not have rooted my phone this would have been covered by my warranty! :crying:

Ko7Ad said:
I wanted to update this thread now that my phone is back in a working condition.
The issue was the power button. I got a local cellphone technician to replace the power button and there after flash stock firmware with a TJAG. I did contact Samsung and they said should I not have rooted my phone this would have been covered by my warranty! :crying:
Click to expand...
Click to collapse
Ehh what? :/ covered under warranty?
Those dumb ssc guys told one of my friend in india that it is a damage done by him so they wont change or make it okay for free. :/
Because it is a physical damage..so he gave INR1000 ($20 appx. After a heavy argument and bargaining) To get it okayed.
Sent from my GT-I9500 using XDA Free mobile app

S7 Edge "Bootloader Exception" bug

Hi all,
I've received my S7 Edge today(Exynos), yay.
All was working flawlessly until few moments ago, I was running 3Dmark, and before I even start to bench, while i was downloading the first scene The screen goes all black, then after 10 seconds, there's a message on top (in the same way a rooted phone would display "kernel is not seandroid enforced..."):
Bootloader Exception
[RST_START = 0x100000000 ]
[...]
Exception: do_handler_serror: SERROR(esr: 0xbf00000000)
[...]
I didn't install any rom, root or else, it's pure stock untouched. I tried to reboot phone using volume down+power, it reboots I think (screen goes all black) but quickly the same message appears...
I'm surely going to call phone operator to tell them that phone is KO, but if one of you guys has any idea that would avoid me to send back phone to warranty, it would be nice
Thanks !

@mods : Sorry for posting in wrong section

Try this...
https://www.youtube.com/watch?v=UV0Zp7F1LHs

I'd suggest a factory reset if the above fails.
Hold Power + Volume Up + Menu
Then use the volume keys to scroll to factory reset and select using menu or power buttons.

Hi guys,
Thanks very much for you answers,
Unfortunately any key combination is not working can't get into recovery nor download mode ...
I don't want to try Odin, scared about potential warranty issues ... but it kills me to have to send the phone back to sammy and wait ..

Mr_PoPoP said:
Hi guys,
Thanks very much for you answers,
Unfortunately any key combination is not working can't get into recovery nor download mode ...
I don't want to try Odin, scared about potential warranty issues ... but it kills me to have to send the phone back to sammy and wait ..
Click to expand...
Click to collapse
The phone must be off for the Volume Up + Power + Home button combination to work. Keep those pressed for like 10 seconds, even after the phone powers on. I just tried it on my S7 Edge (which drops every call) and could restore to factory settings (but didn't solve the issue).

Cst79 said:
The phone must be off for the Volume Up + Power + Home button combination to work. Keep those pressed for like 10 seconds, even after the phone powers on. I just tried it on my S7 Edge (which drops every call) and could restore to factory settings (but didn't solve the issue).
Click to expand...
Click to collapse
Thanks for your advices !
Unfortunately, even with this combination and a lot of patience I cannot manage to "bypass" this Bootloader error ...
I'm mad because it will take one month to get a new phone from my operator(just called them ...)
So maybe i'm going to try Odin ... but if I cannot put my phone into download mode, i'm f*ckued, right ?
Here's a photo of the error message :
https://drive.google.com/open?id=0B_3xOO1wyNGMVWl1RUFybTZoM3c

Mr_PoPoP said:
Thanks for your advices !
Unfortunately, even with this combination and a lot of patience I cannot manage to "bypass" this Bootloader error ...
I'm mad because it will take one month to get a new phone from my operator(just called them ...)
So maybe i'm going to try Odin ... but if I cannot put my phone into download mode, i'm f*ckued, right ?
Here's a photo of the error message :
https://drive.google.com/open?id=0B_3xOO1wyNGMVWl1RUFybTZoM3c
Click to expand...
Click to collapse
I'm stumped. I've never seen that before

From where did you order your phone?

thunderroid said:
From where did you order your phone?
Click to expand...
Click to collapse
A french mobile operator , Bouygues Telecom.

Can you do a factory reset from the Settings menu?

thunderroid said:
Can you do a factory reset from the Settings menu?
Click to expand...
Click to collapse
Nope, the phone doesn't boot anymore... it only displays the bootloader error message...
And no possibility to access reboot or recovery...
Maybe I can try to check with ADB, but my problem is that i would need to active USB debugging in settings ... but i can't do that

Return it. Nand flash died.
Sent from my iPad using Tapatalk

Yap, I think you have to return it.

hiepgia said:
Return it. Nand flash died.
Click to expand...
Click to collapse
Yep, I wanted to avoid it, but I don't see other reasonnable option. The phone didn't last more than 24h ... ok, it happens, I know ...
My previous (Still actual (sic)) Phone was a Note 3 and I installed so much roms, soft bricked the device so many times, but I could always restore it ... But not the S7 EDGE ... And I didn't spot any other user with same bootloader issue...
I've just sent back the phone for replacement, Thanks for all who replied to me in this thread
Oh and by the way : don't download 3DMark from play store , it will Hard brick your phone !!! (haha just kidding , i know it's not what caused my phone to die, I'm sure of it , however I won't try to install it anymore i think^^ )
Cheers XDA crew !!

Mine has done just the same. went to bed, woke up this morning and the same message as yourself.

Borgella said:
Mine has done just the same. went to bed, woke up this morning and the same message as yourself.
Click to expand...
Click to collapse
Sorry to hear that bro
Try things to troubleshoot if you wanna, but my advice : don't lose one day of trying to fix it, send it back directly to warranty...
I tried lot of things, key combination to reboot phone in recovery or download, I tried Kies, Odin, ADB....
I believe it's a real samsung bug that will happen to many people, So send it now before sammy is drowned under hard bricked S7 phones and start to have issues to provide replacement devices....

the S7 edge is getting a "urgent" update on approx 3mb..maybe this is a fix of some sort.

johanbiff said:
the S7 edge is getting a "urgent" update on approx 3mb..maybe this is a fix of some sort.
Click to expand...
Click to collapse
That is to correct the Screen Edge sensitivity

For anyone else who runs into this issue, I managed to fix my phone.
Holding the power and VOL down buttons for about 5-10 seconds will reboot the phone; if you hold home at the same time you can get into download mode (might take a couple tries).
From there, you can flash a new bootloader (BL option in odin) and then get back into recovery to do whatever you need to do.
Went from soft-brick to full restore in about ten minutes--not even a factory reset necessary.
Hope this helps!

Dead Samsung Galaxy Note 4

My Samsung galaxy note 4 isn't working anymore, i kept my phone on charge and suddenly it went into download mode, i restarted the phone by removing the battery but it went into boot loop, i watched some YouTube videos which suggest to update the firmware using odin, i tried but it ended with an error i tried again but the same error continues, i checked on sam mobile for the correct firmware and i was using the correct one, after 3 attempts i gave up and removed the battery and restarted the phone and this time it does not boot, no LED no vibration nothing, i kept it on charge but same issue, tried different battery and the same issue. Its been 2 weeks its dead completely, when i connect the phone to laptop it does make the connect sound but nothing shows in odin, nothing in my computer. I found a video on youtube which suggest to use USB jig and am unable to find that as well. Please help me if you have any other suggestions or Solution for me.

solkarsalman said:
My Samsung galaxy note 4 isn't working anymore, i kept my phone on charge and suddenly it went into download mode, i restarted the phone by removing the battery but it went into boot loop, i watched some YouTube videos which suggest to update the firmware using odin, i tried but it ended with an error i tried again but the same error continues, i checked on sam mobile for the correct firmware and i was using the correct one, after 3 attempts i gave up and removed the battery and restarted the phone and this time it does not boot, no LED no vibration nothing, i kept it on charge but same issue, tried different battery and the same issue. Its been 2 weeks its dead completely, when i connect the phone to laptop it does make the connect sound but nothing shows in odin, nothing in my computer. I found a video on youtube which suggest to use USB jig and am unable to find that as well. Please help me if you have any other suggestions or Solution for me.
Click to expand...
Click to collapse
Put your phone in freezer for couple of hours without battery then take it out wipe really dry insert battery then keep pressing and hold power button for 10 seconds until it vibrates.once you see samsung note 4 logo go yo download mode and flash recovery 4files firmware with pit file you can download 4file firmware from www.tsar3000.com
This sounds weird but trust me this crazy method works with many dead note 4 like yours.
Give it a try you won't lose anything since your device is already dead.

Trex888 said:
Put your phone in freezer for couple of hours without battery then take it out wipe really dry insert battery then keep pressing and hold power button for 10 seconds until it vibrates.once you see samsung note 4 logo go yo download mode and flash recovery 4files firmware with pit file you can download 4file firmware from www.tsar3000.com
This sounds weird but trust me this crazy method works with many dead note 4 like yours.
Give it a try you won't lose anything since your device is already dead.
Click to expand...
Click to collapse
Thank you for the reply, i did tried this method after your suggestion but am afraid this one also did not work. The phone is still in the same condition. Is there anything else you want me to try??

Can anyone please help me fix this issue before i go and spend 2K or 3K at the local stores

solkarsalman said:
Can anyone please help me fix this issue before i go and spend 2K or 3K at the local stores
Click to expand...
Click to collapse
Try this:
Flash last Firmware for you device and after Odin finish and you see your phone boot up, pull down your battery, press home+lock button+volume up, go down (with volume and lock key) and apply a Factory reset and wipe cache, and restart your unit. Good Luck!
Sent from my SM-N910T using XDA-Developers Legacy app

juankyhd2 said:
Try this:
Flash last Firmware for you device and after Odin finish and you see your phone boot up, pull down your battery, press home+lock button+volume up, go down (with volume and lock key) and apply a Factory reset and wipe cache, and restart your unit. Good Luck!
Click to expand...
Click to collapse
Thank you for the reply bro but my phone is completely dead, odin or kies is also not able to recognize my device so am afraid i dont have any option to follow your action plan. I mean it does make the connect sound when i attach using USB but no use. Its not booting, no led, no vibration.

solkarsalman said:
Thank you for the reply bro but my phone is completely dead, odin or kies is also not able to recognize my device so am afraid i dont have any option to follow your action plan. I mean it does make the connect sound when i attach using USB but no use. Its not booting, no led, no vibration.
Click to expand...
Click to collapse
OK friend. I hope you get a unit that meets your needs.
Sent from my SM-N910T using XDA-Developers Legacy app