my HTC TyTn was send to repair after 3 days, had to wait 1 day for collecting, 14 days for repair (eurotwice) They repaired 2 things and did a update 1 day for returning
stil my phone freezes sometimes 5 times a day (only phone then i cant be reached and can make a call)
ok returned it to eurotwice, they would put in a new motherboard. waiting 2 days for collecting (something went wrong) 14 days for repair an 1 day for returing.
no new motherboard stil same problem...
calling to eurotwice, HTC, dangaard (imported the device)
eurotwice reserved a new motherboard and now they would fix it.
waiting 4 days for collecting (wrong again) 14 days for repair and 1 day for returning
AND still no new motherboard it was not broken BUT they recalibrated it
stil not working
is it me?
i tried my duo simcard, 1 new duo simcard (tmobile sendet me a new pair) even with a other provider, same problem
maybe its a pda not a mda and the phone buttons are for nice lighting???? and even storage compartment for a simcard so you cant lose it and can put it in a real phone for calling????
i think you all dont have these problems??? provider signal 80-100% (but frozen). now i sent it back to my shop for refund (i hope) its costed me more then 2 new phones... i quit, i dont know what to do next, maybe i nice tap with a hamer????
good luck to you all.... a ex htc customer
Dear Mrijnvis,
TyTn is a powerful neat little toy, just its phone application sucks.
My problems, identical with yours, went off when I stopped traveling (job change, christmas time) and switched to GSM only.
Probably they will pick up again some time soon, but I will be trying to keep the device, hoping that the problem will be eventually fixed. I originally planned to exchange the device, but after reading your post I decided not to (I need my toy every day!), and I am thinking it is rather a software than a hardware problem.
By the way, I am not a talker, so occassional lack of signal actually helps me. I am working on my colleagues to use email rather than calling.
In two days I am switching to a prepaid SIM card (no PIN) and will maybe observe some change in phone behaviour. Will be posting here with anything potentially interesting.
i use only gsm because in auto mode with umts its even worse.
sotware problem, i tried 4 different rom version, even south african version no diference
i have a t-mobile sim card but even with kpn sim card same problem.
i think it must be hardware problem.......
The Problem: My HTC HD2 touchscreen has progressively gotten worst over 2 months. At first, the keyboard was typing up wrong alphabets, then major function keys begun to malfunction, and later the whole screen. From XDA reviews, I found that changing Radio, WM, or Android ROM do not help.
Solution:
This instruction may apply to Tmobile USA users. In my search for a Do-It-Yourself fix, I searched internet for several days to no avail. Amazon.com sells Touchscreen and Digitizer but their results were inconsistent; the replacement also required time, skills & instruments that I do not have.
Tmobile: Tmobile (800 number) asked me to restore OS, but it did not work. They asked me to take it in the Tmobile store. The store associate looked at the phone, but they did not want to do anything with the phone as I did not buy my phone from Tmobile - they directed me to HTC or a local repair shop. Local repair shop was going to charge $100 for a repair and turn around time of 15 days.
HTC : I called HTC (888 356 2375). As the phone was still under warranty, they offered to take a look at it & repair it. HTC also mentioned that if the warranty is void for any reason, they would charge $39.00 for a triage fee and call me to confirm the repairing cost (in addition to triage fee). HTC mentioned that any illegal softwares found on the device would void the warranty.
Restore to OEM:
I had to restore my softwares to OEM as I installed a newer radio, HSPL, MAGLDR, and a custom windows ROM. To do so, following ROM was flashed :
RUU_Leo_1_5_TMOUS_2.10.531.0_Radio_Signed_15.34.50 .07U_2.08.50.08_2_Ship
Flashing above ROM restored ORIGINAL OEM radio, SPL, and Windows ROM. It also removed MAGLDR.
After restoring softwares to OEM, I sent the phone in. The repair was done by HTC without any charge. After sending the phone in, I had my phone back in 1 week - fairly quick service compared to all the other options I had at hand.
In the process, HTC kept me informed via email regularly. I talked to several HTC reps and they were very accommodating and courteous. I mentioned to HTC that my battery drains very easily. Promptly (in 2 days), HTC sent me a replacement battery for free. They mentioned that as long as the phone is under warranty, they will replace accessories ONCE for free. I will buy HTC again despite the touchscreen problem.
Immediately after receiving the phone, I installed newest Radio, HSPL, MAGDLR & my first Android NAND [HD2_Core_Droid_Desire_HD_V1.4_NAND_ONLY_LEO1024_TOUS]. The android ROM is rocking even harder straight out of box.
Enjoy.
Had the same, perfect service from HTC.
Got it back in a box that said "im back" .. Took 4 weeks though.
This made my decision to stay with HTC in the future.
Same problem, possible not yet solved
My UK T-Mobile HD2 started this in December 2010, I found that 3 or 4 hard resets got it going, but the next day it did it again so sent to T-Mobile repair center, they stripped it put it back together. No Fault Found. Updated the firmware (well re-installed it as there was no newer version avaialble at the time and sent it back to me.
It worked a treat for 5 weeks then the problem was back. Sent away again, Firmware update. No Fault Found (T-Mobile had now released the 3.14 ROM) so I did get an update this time, again came back working. Even better this time as the new radio version allowed me to run an SD Android Build.
You know where this is going, lasted 3 or 4 weeks, same again, Back to T-Mobile Store, this time I did not try a hard reset prior to taking it in, so they could see the fault, I did one reset in store and the fault persisted as it always did after the first two or three, and then off to the repair centre again.
Its due back in the next day or two, No Fault Found!!! Firmware updated
I guess it will be going back again a 3 to 5 weeks.
Perhaps I should drop an e-mail to HTC to see if they can help.
Do you know what they did to yours, did they replace anything?
Cheers Bashy...
My display was soo broken that an firmware upgrade didnt help, not even for a second.
On the repair note (0eu) it said that my screen was replaced.
I had the same problems as in the OP.
Running beter then ever now.
Bashy29 said:
My UK T-Mobile HD2 started this in December 2010, I found that 3 or 4 hard resets got it going, but the next day it did it again so sent to T-Mobile repair center, they stripped it put it back together. No Fault Found. Updated the firmware (well re-installed it as there was no newer version avaialble at the time and sent it back to me.
It worked a treat for 5 weeks then the problem was back. Sent away again, Firmware update. No Fault Found (T-Mobile had now released the 3.14 ROM) so I did get an update this time, again came back working. Even better this time as the new radio version allowed me to run an SD Android Build.
You know where this is going, lasted 3 or 4 weeks, same again, Back to T-Mobile Store, this time I did not try a hard reset prior to taking it in, so they could see the fault, I did one reset in store and the fault persisted as it always did after the first two or three, and then off to the repair centre again.
Its due back in the next day or two, No Fault Found!!! Firmware updated
I guess it will be going back again a 3 to 5 weeks.
Perhaps I should drop an e-mail to HTC to see if they can help.
Do you know what they did to yours, did they replace anything?
Cheers Bashy...
Click to expand...
Click to collapse
No doubt, Tmobile attempts to be helpful. But, I consider HTC, as a manufacturer, to be well-prepared to deal with their own product's issues. If you have these problems repeatedly, I recommend you contact HTC directly. They may send you a new replacement instrument altogether. I had several positive surprises from HTC.
HTC No Longer Repairs HD2
I know this is an old thread, but I have an HD2 with a digitizer that quit working that I wanted fixed. I just called HTC and was told that they have not been able to find a proper way to fix the phone and that they would not be able to repair it even if I paid them. This came from the customer service manager. Both the service rep and I were left without words. He couldn't believe that this was the response as he has never heard of such a thing. HTC has taken the HD2 out of their repair database. Seems pretty sketchy to me. Obviously they know about the problem and it sounds like they should issue a recall on the product if it consistently breaks on people with normal use and they have no way of repairing it.
HD2 screen not working
They fixed mine on Feb 22, 2011 for free under a warranty. I suggest you do not give them the diagnosis of digitizer is not working. Instead, just tell them the problems you have and let them tell you what is wrong with the phone.
If is going to cost an arm and a leg to fix the phone or a 1 month of outage from cellphone, I recommend you get a new phone from Craigslist or eBay. HD2 are dirt cheap now. Good luck.
hd2 is dead
wakedude said:
I know this is an old thread, but I have an HD2 with a digitizer that quit working that I wanted fixed. I just called HTC and was told that they have not been able to find a proper way to fix the phone and that they would not be able to repair it even if I paid them. This came from the customer service manager. Both the service rep and I were left without words. He couldn't believe that this was the response as he has never heard of such a thing. HTC has taken the HD2 out of their repair database. Seems pretty sketchy to me. Obviously they know about the problem and it sounds like they should issue a recall on the product if it consistently breaks on people with normal use and they have no way of repairing it.
Click to expand...
Click to collapse
Yep - i'm not surprised. I purposely bought the HD2 to get dual boot setup. Lasted two months and then screen stopped responding when screen locked. Eventually could not unlock at all. I stripped the phone, put in new screen and digitiser and new keypad buttons and then flashed back to original rom too.
GUESS WHAT??? STILL BUSTED.
So you can try many fixes found online, but I reckon once it busted don't waste your money just bin it.
SAD
wakedude said:
I know this is an old thread, but I have an HD2 with a digitizer that quit working that I wanted fixed. I just called HTC and was told that they have not been able to find a proper way to fix the phone and that they would not be able to repair it even if I paid them. This came from the customer service manager. Both the service rep and I were left without words. He couldn't believe that this was the response as he has never heard of such a thing. HTC has taken the HD2 out of their repair database. Seems pretty sketchy to me. Obviously they know about the problem and it sounds like they should issue a recall on the product if it consistently breaks on people with normal use and they have no way of repairing it.
Click to expand...
Click to collapse
From what i've seen too, it is very difficult to actually repair the digitizer without causing new secondary problems. I paid my repair shop over 155 usd to repair an hd2 with usb and touchscreen problems and they just replaced the virtually the entire hd2 (mainboard+LCD+digitizer). And it still had problems in the end!
d34thw4lk3r said:
Yep - i'm not surprised. I purposely bought the HD2 to get dual boot setup. Lasted two months and then screen stopped responding when screen locked. Eventually could not unlock at all. I stripped the phone, put in new screen and digitiser and new keypad buttons and then flashed back to original rom too.
GUESS WHAT??? STILL BUSTED.
So you can try many fixes found online, but I reckon once it busted don't waste your money just bin it.
SAD
Click to expand...
Click to collapse
Interested in selling it?
i found a way
detroja said:
The Problem: My HTC HD2 touchscreen has progressively gotten worst over 2 months. At first, the keyboard was typing up wrong alphabets, then major function keys begun to malfunction, and later the whole screen. From XDA reviews, I found that changing Radio, WM, or Android ROM do not help.
Solution:
This instruction may apply to Tmobile USA users. In my search for a Do-It-Yourself fix, I searched internet for several days to no avail. Amazon.com sells Touchscreen and Digitizer but their results were inconsistent; the replacement also required time, skills & instruments that I do not have.
Tmobile: Tmobile (800 number) asked me to restore OS, but it did not work. They asked me to take it in the Tmobile store. The store associate looked at the phone, but they did not want to do anything with the phone as I did not buy my phone from Tmobile - they directed me to HTC or a local repair shop. Local repair shop was going to charge $100 for a repair and turn around time of 15 days.
HTC : I called HTC (888 356 2375). As the phone was still under warranty, they offered to take a look at it & repair it. HTC also mentioned that if the warranty is void for any reason, they would charge $39.00 for a triage fee and call me to confirm the repairing cost (in addition to triage fee). HTC mentioned that any illegal softwares found on the device would void the warranty.
Restore to OEM:
I had to restore my softwares to OEM as I installed a newer radio, HSPL, MAGLDR, and a custom windows ROM. To do so, following ROM was flashed :
RUU_Leo_1_5_TMOUS_2.10.531.0_Radio_Signed_15.34.50 .07U_2.08.50.08_2_Ship
Flashing above ROM restored ORIGINAL OEM radio, SPL, and Windows ROM. It also removed MAGLDR.
After restoring softwares to OEM, I sent the phone in. The repair was done by HTC without any charge. After sending the phone in, I had my phone back in 1 week - fairly quick service compared to all the other options I had at hand.
In the process, HTC kept me informed via email regularly. I talked to several HTC reps and they were very accommodating and courteous. I mentioned to HTC that my battery drains very easily. Promptly (in 2 days), HTC sent me a replacement battery for free. They mentioned that as long as the phone is under warranty, they will replace accessories ONCE for free. I will buy HTC again despite the touchscreen problem.
Immediately after receiving the phone, I installed newest Radio, HSPL, MAGDLR & my first Android NAND [HD2_Core_Droid_Desire_HD_V1.4_NAND_ONLY_LEO1024_TOUS]. The android ROM is rocking even harder straight out of box.
Enjoy.
Click to expand...
Click to collapse
I did it all from sd card and got the rom from tmoble's website..simple once i got it down... if your IMEL# doesent work on current phone use the one on the new phone and download the rom fom tmoble.com ....... you will need 1 exta sd card (do not put in phone) put it in computer and format FAT32 standard......... extract the file you downloaded move the signed ruu file and copy to desktop rename (caps important) LEOIMG.nbh and copy to sd card ance done turn off your phone pull out old sim card put in new one poweron hold volume down...... loader should start... power button to stasrt proccess (takes 10-15 mins) phone will say complete open back cover and hit the master reset..... windows will pop up donezo!!!! i just did it for warranty on my phone with tmoble hope this helps others!
Hallo!!!
I was having the same problem while i was using sd android but only with the touch
So i decided to install nand
when i set hspl3.03 form mistake and boot the windows 6.5 the touch worked perfect so i moved to install nand android with hspl 2.08 but at the end i was having the same problem
Is anyone know what to do because i am from greece and it is too expensive to send it to replace the screen
Thank you
takaros666 said:
Hallo!!!
I was having the same problem while i was using sd android but only with the touch
So i decided to install nand
when i set hspl3.03 form mistake and boot the windows 6.5 the touch worked perfect so i moved to install nand android with hspl 2.08 but at the end i was having the same problem
Is anyone know what to do because i am from greece and it is too expensive to send it to replace the screen
Thank you
Click to expand...
Click to collapse
hey dood, i had nand on my US tmoble HD2 touch screen went out, i have a few posts you should follow if you are going for warranty.
i had to download the software from the tmoble website..... You will need an IMEL number for this ...... or go and try to find your stock rom on the interwebs...... have a secondary SD card (not the one in your phone) follow the SPECIFIC steps and drop your new file on the new sd card and replace it with the one in your phone then follw normal booting steps in the tri color screen.,..... i do have a post that is a quck rundown with a little bit more info........ but the main thing is.... if you send it for warranty you have to put YOUR (country/carrier specific) stock rom on or they will fully charge you....... hope this helps....... other than that its a phone issue i belive its the screen digitizers.... so if not under warranty thats what it will cost to fix
Thank you
Thank you. that helped me as well.
touch screne prob(solved)
hengsheng120 said:
From what i've seen too, it is very difficult to actually repair the digitizer without causing new secondary problems. I paid my repair shop over 155 usd to repair an hd2 with usb and touchscreen problems and they just replaced the virtually the entire hd2 (mainboard LCD digitizer). And it still had problems in the end!
Click to expand...
Click to collapse
Just change switch button panel...red button create touch prob
Well it appears my nexus 4 has died mysteriously. About a month ago battery life went to **** and it started rebooting at random intervals. Tried a factory reset with no improvement. As of 2 weeks ago my phone would only operate for about 1 1/2h on a charge, and would often reboot whenever I opened an app or something. I'm away visiting family right now so I've just left it on my charger at almost all times.
Today when trying to answer a text my phone rebooted and now it won't go past the boot screen, plugged in or not. Opening fastboot works, but when I open recovery mode from here it show a picture of the android with a caution symbol over him. I took my case off to swap the SIM into my old Nexus S, and on the bottom right corner the bezel has popped out.
Is my phone done? I broke my screen in Feb and had to send it to a LG authorized repair shop, so is my phone even under warranty? Would me personally swapping the battery be of any benefit?
Thanks for your advice.
Yes it still should be under warranty.
I did the same thing. I broke the back of my nexus and had to send it to the official LG repair facility in TX for out of warranty repair.
2 weeks later I had issues with the proximity sensor not always working. Called google and set it up for a in warranty replacement.
Google shipped me a new nexus and put a hold on my credit card. You have to send your broken device back within 21 days so you wont get charged.
The adress Google had me send my broken in warranty phone to. Was the same adress I sent the phone to originally for the out of warranty repair fix. Since LG did the repair of the screen I'm sure they stand by there own work.
Just make sure you tell google you already had it fixed, and that you used the official LG repair facility in TX.
Dear all members
My galaxy g 2 data network I loose frequently . Sometimes I don't get for 10 hours. I tried auto network mode ie 2g3g but no result.
I make on off for a couple of times then sometimes it give me network on.
Some times in case of emergency need it's not working.
And yes no problem in Service provider network they make analysis and sure that coverage is fine. Also in my old lg optimus black the data network is working always fine. In need I have to use portable hotspot of lg.
Please Help
Thanks to all for reading .
And thanks in advance for Help
Sent from my SM-G7102 using XDA Free mobile app
Same problem here. please anyone help to solve it
happens with me sometimes...for me i found it to be service providers fault..put the sim in another slot and see..dont use dual sim...the other slot hangs sometimes...
I bought my phone in februari, after one month this problem started. When i restart the phone i can work with it a few days after it start over. Within a week u can not work with the phone any more becose it allso blocks when i whant to do a call. I have to reset it then. After three weeks it al starts over. This problem is with connection for calls, for data and for gps.
I writed the problems to samsung, they send me to a offical samsung repairer for free repair with my garantee. They said that i had cut sims and the problems maight be this, so i bought 2 new mini sim cards. But no fix. Then i gave the phone for a week to the repairer, they gave it back to me, i saw they had reset my phone, after three weeks the problems restart. So i beleve they just reset my phone and that took a week. I went back to the repairer with the same problems. Then the phone staid two weeks there. They get an update cernell with kies they said. But after three weeks i had the problems again. I went back to the repairer and they said that the phone is an import and beause of that they could not do anything more, they send me back to the seller.
So i went back to the seller. They took the phone for five weeks and answerd me that there are problems with the motherbord, costs are 250 euro, this problem was made by manual shocks like a fall or something, they sey there ara some scarves on the phone. So it was my fault and the garantee is void. They just send me the phone back without repair and don't belave that the problem was there sinds i baught the phone.
I'm vary mad, i just want to hit the phone with a hammer, that woold be a real manual schock.
In the meen while, my friend gave me a reserve phone with broken glass buth very good working phone.
I think i'll buy a new phone, i chinees or something, no expensive samsung that doesnt work properly and a service blaming me with that. At the end i lose 400 euros.
Hi I have been using the stock samsung rom of 4.4.2 installed OTA. It worked fine for several months and just recently the simcard is no longer visible which also means the IMEI number is also gone.
I have replaced the sim reader after trying a reflash of the samsung firmware to the same version.
I then tried rooting and using a custom ROM with some success for a few minutes but there were other issues so have used Odin to go back to the original firmware, hoping for a miracle, to get mobile network access.
Is this a common issue?
Is there a working fix?
Have I done something wrong or do I need to do something else?
Thanks in advance, my phone is a GT-i9505 4G
Looks like a hardware issue. Get it to repair to one service center.
I've been having the same issue with mine, although mine came about from being dropped too many times. My SIM stopped being read, then when I replaced the SIM/SD flex, both cards stopped being read.
Took it into a phone shop to have the flex replaced again (assuming that the one I installed was faulty) only to be handed the phone back and told that the motherboard is stuffed. Since mine's been damaged as much as it has been, it certainly won't be covered under warranty, so that's not an option for me. I'm basically up for a new phone.
Good luck