Man, 1+1 doesn't make anything easy. Out of the blue, I received a claim for a 64GB Sandstone Black model and, even though I'm more than happy with my HTC M8, it could use a little company so I'm trying to use the claim and all I get are timeouts (bad gateway) from oneplus.net using my Account page. I have 23-hrs left, so should I just be patient and keep trying? I don't want the claim to expire.
You still have a lot of time. Just wait it out and try again in a couple hours.
Having the same issues. I got a 64gb claim from a user here today as well. It just keeps timing out. Tried phone and different browsers.
Yup site is having issues. Of course it would have problems just when I got my invite 14 hours ago. They better make it up to those who had their invites expired while having these issues with the site
Sent from my SGH-T959V using XDA Free mobile app
I'm having problems too, I have 10 hours but it's 9PM in the uk
Sent from my iPad using Tapatalk
they know about it and are investigating:
https://forums.oneplus.net/threads/oneplus-store-not-working.128117/page-13#post-5948081
Had exactly the same issue, i eventually got through, just keep on trying.
Related
Hello Everyone that's successfully purchased their N10!
I purchased mine and it stated in the email that it would take up to 3 weeks before it was sent. I'm just wondering if that's actually the case or if most of you ladies and gentlemen received it before then? Did they actually send you an email when they sent it?
Thanks!
When I had mine replaced it said 2 - 3 weeks but shipped 2 days later (uk). Would say call them, but I get the feeling from my experience that they don't know any more than what the system says.
Sent from my GT-I9300 using xda premium
Hi
I orded mine last wed and was told by email 2 to 3 weeks.... It was delivered the next day Thursday, but because its so laggie and is bleeding
Light from the bottom right corner and I keep getting a line shooting across the screen from time to time I'm going send it back.. I'm getting it replaced. Lol hope you have better luck with your one.
skibadee said:
When I had mine replaced it said 2 - 3 weeks but shipped 2 days later (uk). Would say call them, but I get the feeling from my experience that they don't know any more than what the system says.
Sent from my GT-I9300 using xda premium
Click to expand...
Click to collapse
Meh, I don't care enough to call them. I just know they are bad at letting people know things so I was trying to gauge it.
Mike46 said:
Hi
I orded mine last wed and was told by email 2 to 3 weeks.... It was delivered the next day Thursday, but because its so laggie and is bleeding
Light from the bottom right corner and I keep getting a line shooting across the screen from time to time I'm going send it back.. I'm getting it replaced. Lol hope you have better luck with your one.
Click to expand...
Click to collapse
Is there a possibility that they are making them so fast because of demand that they aren't taking their time with them? I have an N7 and it doesn't have any problems other than the squeeky back. Which is pretty easily remedied.
It mostly says 2-3 weeks but is delivered way faster. In my case I got it in 2 days.
Sent from my Nexus 10 using Tapatalk 2
naira1 said:
It mostly says 2-3 weeks but is delivered way faster. In my case I got it in 2 days.
Sent from my Nexus 10 using Tapatalk 2
Click to expand...
Click to collapse
Did you get a tracking number? Or did it just show up? Since I haven't gotten a tracking number.
I ordered a 32GB version yesterday and it showed 1-2 weeks. It shows "pending" on my order now.
In several threads I just read of bad/horror experiences with ordering from the Play Store and it caused me to wait a few extra weeks. I decided to order my Nexus 10-16GB this past Monday which once again showed it In Stock with 3-5 days to deliver. I'm very impressed with my experience. Ordered it Monday morning, got an email Tuesday evening that it had shipped, and it was on my door step this evening, Wednesday. Shipping was a $12 cost and it was UPS 2nd day air and it worked as advertised. I'm in the major metro of Wash DC/Alex VA so that may have helped. I wanted this post out there for others to relate their experiences, mainly regarding ordering via the Play Store because there's not much else to discuss if you walked into Walmart and got it, thanks.
And by the way, my Nexus 10 16GB is perfect in every way, at least 3-days into using it. It's such an improvement over my WinXP tablet from 2005, it makes me cry.
There's significant selection bias on these order delay posts. People that have had order delays or other issues are much more likely to post complaints. Mine came w/ in 3 buisiness days, as have many others. We've seen maybe 50 posts related to delays, but for each one of those how many recieved prompt delivery?
Mine came on schedule. Ordered the day they went on sale. And I have had no issues with it.
Sold my Asus tf700 2 days later. Really am very happy with the tablet.
Sent from my Nexus 10 using XDA Premium HD app
Also got mine within 3 days of placing my order.
Sent from my GT-I9300 using Tapatalk 2
Thought to start a thread for those of us that have ordered from their website.
I ordered a Black One last week via uSwitch. The £30 upfront fee has been deducted(not sure if they deduct straight away when ordering) on 02.04 and T-Mo have done their in and out of £2. When I called yesterday I was told that they will send an email before they ship, which I am still waiting for. They also said that they were expecting stock in yesterday, but I assume that was BS as their facebook page is saying next week in many instances.
I've spoken to them twice today and in the morning I was told stock will be in either today or tomorrow and in the afternoon they told me that they've received an email from HTC saying the delivery has been delayed till next week and they're looking at Tuesday (9th) or Wednesday (10th) for posting the handsets at the earliest.
Called tmobile direct to see if they can match the pricing but won't budge from £26pm for the tariff and £170 for the handset up front which is ridiculous.
Will just have to sit back and wait now.
That really sucks. Will just have to be patient I suppose. Not too worried about waiting another week I suppose it will arrive One day
Ordered on 23rd March, they informed me that they would have a stock update today (6th). Got shipping email last night for 24 hr delivery, so should be here today!! Can't wait!
Ordered my black One Thursday night 10pm. Friday 5th they received silver but no black. Apparently they are getting both in on Monday 8th.
My case had came, just no phone yet. They said I am getting the media link so all is well.
T-Mobile £26 a month. £30 upfront for the phone, except I got £40 cash back which has already been confirmed .
Sent from my HTC Incredible S using Tapatalk 2
Ordered my black One Tuesday afternoon while they were stating in stock but allow 24 to 48 hours for delivery.
Nothing yet.
Am hoping they come in early next week so I don't have to make arrangements to be home!
Have been tempted to get a silver One from a Three store but have resisted!
£34 for the One Plan, clearly designed with The One in mind, hah, and £40 Quidco and the media link!
Sent from my Nexus 4 using Tapatalk 2
I used them last year and everything was fine with my order :good:
I'm guessing its not just me the site isn't working for ?
Sent from my HTC Incredible S using Tapatalk 2
Just rang them up. They have only received the silver One's today and apparently they have a lot more orders for the silver than the black. They should be receiving the Black One's tomorrow it Wednesday. Just hope they have enough stock to ship my order.
Sent from my HTC EVO 3D X515m using xda app-developers app
They told me today via Facebook that they're hoping to get some black ones in some time this week, but can't guarantee it.
They have had more silver today, but still no black
Sent from my HTC Incredible S using Tapatalk 2
When I spoke to the guy, he said that perhaps today or tomorrow they would get them in. Holding thumbs by tomorrow at least.
Sent from my HTC EVO 3D X515m using xda app-developers app
Spoke to a woman today told her i have been on pre-order for the black one since the begining of march she told me i should recieve mine monday or tuesday next week as they ate still back order till the end if this week.
Sent from my LG-E400 using xda app-developers app
Have heard they've now run out of media links. Quite annoying for me, as it's the only reason I changed my order over from buymobilephones.net.
Tyrrell9 said:
Have heard they've now run out of media links. Quite annoying for me, as it's the only reason I changed my order over from buymobilephones.net.
Click to expand...
Click to collapse
Did you email them to confirm you would receive one? I made a point of doing this so that if they do not send me one I can ring and abuse them.
Sent from my HTC Incredible S using Tapatalk 2
Well I took the plunge and signed up to the £26 T-Mobile deal and 29.99 upfront because it seemed such a good deal! Not to mention the HTC media thing (if I get one!)
Got all the way to the end and it said I'd been referred and the number on the refer page didn't ring / nobody answered. Then got 2 missed calls from a T-Mobile 0845 number and haven't heard anything since! No emails either.
Emailed the [email protected] address and had a standard email saying about credit checks might delay orders and rang t-mobile and they have no record of anything so I'm in limbo-land! I guess I got somewhere because I had the 2 missed calls but not had anything since!
Here's hoping that everything goes through and there's little delay!
Ordered my silver one on the 28th and it arrived this morning with no sign of any media link. Spoke to them via Facebook and they said they had run out of media links as they were limited. However, I have read they others have received this that ordered after me, so not a happy bunny as you can imagine.
Still the phones a bit special and well worth the wait
Sent from my HTC One using xda app-developers app
They had better have one for me. I called specifically to confirm that I would be getting one as it did not show when i pre-ordered and they said that I would be. I cancelled my 02.03.13 order on MPD because this was marginally cheaper AND they were giving the Media Link free. If I dont get it I will be p....ed, and they will hear all about it.
I called Buy Mobile Phones today to ask if it were likely that I'd receive a black One sooner if I were to order with them now rather than keep my order with Affordable Mobiles.
He said that they both share the same stock pool, which is interesting as both companies have different addresses, though both are A1 Comms. I asked if they had ever received black handsets, to which he replied that they had, but they were sent back due to a quality issue.
The main reason I called is that BMP have a customer area and they answer the phone a lot quicker than AM! I don't know if BMP have priority though, being the parent company.
I read on Facebook that Mobile Phones Direct are emailing all waiting customers daily, no matter how small the news. Goes a long way though!
Sent from my Nexus 4 using Tapatalk 2
Affordable Mobiles nightmare
I avoided Affordable Mobiles this year after an horrendous episode with them last year. Basically even after confirming my cancellation for a One X, they went ahead and allowed a contract with three to complete, it took me weeks to get things sorted and never received any sort of apology. I've always got phones online through these type of resellers but this year I went straight into one of my local three stores, ten minutes later walked out with a new HTC One Silver.
The reason I did this was after googling how to dismantle the htc one, I learned that it's virtually impossible to repair the phone screen. I can only imagine the trouble I would have with the likes of Affordable Mobiles in trying to get a repair. Was assured by three that the phone would not be sent away if repair was needed but would be replaced. That sealed the deal for me.
Had mine 10 days now and it's awesome. I would advise avoiding the double dip official flip case, it's awful.
I hope you all enjoy your new phones when they arrive
...And..... It's down.... Can't say I'm surprised to see this happen
Sent from my Nexus 4 using XDA Free mobile app
frustrating to say the least
The cant manage nothing. Bad servers, bad support .. Its very sad that they tread the customers like this.
Strange how the site was okay to the last second and when it hit the time it died.
Yeah thats sad. Was going to order one but no no
Audioboxer said:
Strange how the site was okay to the last second and when it hit the time it died.
Click to expand...
Click to collapse
Guess thousands of F5 presses will do that
Sent from my Nexus 4 using XDA Free mobile app
can't say i didn't predict this from happening
Probably they programmed a swap in the DNS and now is failing miserably
Actually, it's why I "don't" hate the invite system so much. Preorder either crash the server or take very very long time to arrive. It is a huge task for a small and new company to face so much demand.
Same I kind of expected a crap ton of people trying to get on and assumed it would go down, There actual site/forums are down as well. Like if you try to go to the forums it says OnePlus Forums
Saving some server resources for our account log in. Sorry for the trouble and check back in an hour! So I am assuming they shut the forums off to try and make getting to the preorder site better but obviously that didn't work.
I got to the confirmation step. When I hit continue to payment, i started getting connection errors. Still can't order
I can try to set up my pre order again, but it won't let me choose the state i live in for my address.
Now it just says
404 Not Found nginx when going to the site
All this work I'm doing to get a phone that is most likely going to have a crippling touch screen defect. Curse you nexus 6 price!
The site is back online but button does not work.
Lol, I'm only doing this because the Nexus 6 is so expensive.
Has anyone gotten through by chance? I was so close! It said my estimated shipping time was 1 week before the server crashed. Now I can't even fill in my state, and my pre order set up has been cleared
Got mine pre-ordered.
2 week wait
I got through. Shipping time was quoted as one week. When I finally got the page to load the state wasn't loading and I had to be patient and wait. When I got the confirmation page and click to go to paypal it 404d and luckily I clicked back and then next again and it went to paypal fine.
TwinkyOfHope said:
Lol, I'm only doing this because the Nexus 6 is so expensive.
Has anyone gotten through by chance? I was so close! It said my estimated shipping time was 1 week before the server crashed. Now I can't even fill in my state, and my pre order set up has been cleared
Click to expand...
Click to collapse
You're a "lucky" one to get that far.
Audioboxer said:
Got mine pre-ordered.
2 week wait
Click to expand...
Click to collapse
really I still can't get to the site very well yet
bbgarnett said:
really I still can't get to the site very well yet
Click to expand...
Click to collapse
It came up showing my order as blank (I saved my pre-order yesterday), but I just hit continue to payment and once paypal loaded everything was okay.
I have been trying since day one to order a Nexus 6. Last Wednesday I did get to put 2 in my cart and they disappeared. I had pre-put one in my cart on the Motorola site. When it went live I did not know. But tried to check out with my cart later, "Out of stock". I have Page Monitor, push bullet, Punchr Page Monitor, Auto Refresh Plus on computer and 2 cell phones. They have been going off all morning. Still cannot put one in my cart. This is ridiculous Google. Hope this phone is worth it. At least Apple have their stuff together on pre orders.
Can't wait for this thread to close
Sent from my Nexus 5 using XDA Free mobile app
ok
True, millions feel your pain!
Sorry for your troubles but please use one of the existing threads.
Closed