OnePlus One Bend Test - ONE General

Hey, I found this on YouTube and thought it was worth a share.
Looking good for our OPO

That is just stupid.
This whole "bend gate" is stupid.
It's a phone, not a tank. Stop sitting on your phones and trying to bend them.

mynameisjon said:
That is just stupid.
This whole "bend gate" is stupid.
It's a phone, not a tank. Stop sitting on your phones and trying to bend them.
Click to expand...
Click to collapse
Thats the thing though, people are not purposely trying to bend them. On the iPhone, people are just having them in their pocket and are most likely wearing tight pants that are causing the their iPhones to bend.
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But anywho.. the purpose of this thread is to see how the OPO would do and not about iPhone "bend"gate

mynameisjon said:
That is just stupid.
This whole "bend gate" is stupid.
It's a phone, not a tank. Stop sitting on your phones and trying to bend them.
Click to expand...
Click to collapse
The thing is, the bending is occurring without people sitting on them, it's in their front pocket. Even I can recognize that when it is in my front pocket while driving, I can feel my jeans and my body physically pressing against my phone. This is only being noticed due to the large phones which have come out recently. Which is why I take it out whilst driving. But for some reason, people still keep it in their pockets. Granted, I understand if the phone is bending it is on the user, but then again a phone costing in excess of $800 shouldn't be bending so easily as reported.

I highly doubt people are getting their phones bent if they put it in their front pocket.
It took 100 PSI to bend it.
The only way it'll bend in the front pocket is if you're obese and you're still wearing tight pants.
Also if you're paying more than $800 for a phone, I'd think you'd put a little more effort into caring for it.

mynameisjon said:
I highly doubt people are getting their phones bent if they put it in their front pocket.
It took 100 PSI to bend it.
The only way it'll bend in the front pocket is if you're obese and you're still wearing tight pants.
Also if you're paying more than $800 for a phone, I'd think you'd put a little more effort into caring for it.
Click to expand...
Click to collapse
If you've ever had a large phone and small pants pockets, you'd know that when you place it in your front pocket, you can feel it being put under a significant amount of stress. Particularly when sitting. Eg.
. Being larger than the phone in the image, I find the OPO also pushes against my body whilst sitting which again places stress on the phone. The Iphone 6 Plus, is equally as large, if not even slightly taller. So personally, I find this test very valid and applicable to my uses of the phone. Personal opinion I guess.
Also, the test you're showing doesn't actually target the fundamental point of bending for the iPhone, around the volume rocker housing. And yes, people definitely should be taking care of their phone better. But then again its a phone, its designed to be used and not looked at. I guess some people like using their phones by placing it in their pockets like me.

Kerjifire said:
If you've ever had a large phone and small pants pockets, you'd know that when you place it in your front pocket, you can feel it being put under a significant amount of stress. Particularly when sitting. Eg.
. Being larger than the phone in the image, I find the OPO also pushes against my body whilst sitting which again places stress on the phone. The Iphone 6 Plus, is equally as large, if not even slightly taller. So personally, I find this test very valid and applicable to my uses of the phone. Personal opinion I guess.
Also, the test you're showing doesn't actually target the fundamental point of bending for the iPhone, around the volume rocker housing. And yes, people definitely should be taking care of their phone better. But then again its a phone, its designed to be used and not looked at. I guess some people like using their phones by placing it in their pockets like me.
Click to expand...
Click to collapse
Every structure will have it's weak points.
People who bought iPhones, bought it because of aesthetics. So you trade off a bit of rigidity for slimness.
I get what you mean regarding the front pocket, but generally I make sure the jeans I buy have pockets that are deep enough to accomodate my phone. If not I send them to a tailor to extend the pockets another 2-3 inches for about $2 a pocket.
I disagree with your point on "it's meant to be used and not looked at". Phones these days are marketed partially based on their aesthetics.
People who treat their phones like beater cars should expect the phones to be beat up.

mynameisjon said:
Every structure will have it's weak points.
People who bought iPhones, bought it because of aesthetics. So you trade off a bit of rigidity for slimness.
I get what you mean regarding the front pocket, but generally I make sure the jeans I buy have pockets that are deep enough to accomodate my phone. If not I send them to a tailor to extend the pockets another 2-3 inches for about $2 a pocket.
I disagree with your point on "it's meant to be used and not looked at". Phones these days are marketed partially based on their aesthetics.
People who treat their phones like beater cars should expect the phones to be beat up.
Click to expand...
Click to collapse
True but then again people are too lazy to get their pockets extended
My words didn't come out right. What I was meant to say was that phones aren't bought "just" to be looked at. They have to have some sort of function otherwise you wouldn't carry it around or fork out money for it. For guys, we don't have handbags to store our phone so it is often the pocket which is the easiest method to carry our phones. Hence bend gate

Kerjifire said:
True but then again people are too lazy to get their pockets extended
My words didn't come out right. What I was meant to say was that phones aren't bought "just" to be looked at. They have to have some sort of function otherwise you wouldn't carry it around or fork out money for it. For guys, we don't have handbags to store our phone so it is often the pocket which is the easiest method to carry our phones. Hence bend gate
Click to expand...
Click to collapse
I actually have a bag now, not purely for the phone, but for the fact that my jeans were not comfortable filled with the random items I needed for the day.. I laughed at myself at first having a "man purse" , but honestly I love my bag now. I used to have a car to keep most of my items in, but now I rely on public transport and a bag is essential.. I have put my phone in my pocket on occasion, but even with deep pockets it is uncomfortable and looks more silly to have a huge rectangular bulge, and silly to risk damaging it.. People should pay more attention and care to their things and not expect compensation for carelessness..
Sent from my One using XDA Premium 4 mobile app

What if those all opo digitizer issues was caused by little bending in pockets and some things in digitizer can broke from it?

most of the "scientific" tests I have seen have been using a test apparatus that provides solid stability on each end of the device and then applies an equally balanced pressure on the middle of the device. The videos that I have seen with an iphone bending has been applying unequal pressure on the edges of the phone, i.e. generating torsion on the chassis of the phone. Even the consumer reports scientific test shows that compared with many larger phones (which are likely to experience larger forces just by nature of their size), the iphone is significantly weaker than many comparable phones. Per their own article "Both models were weaker than the LG G3, the iPhone 5 and the Samsung Galaxy Note 3". The reality is that Apple through their own products has trained their users to an expectation of strength:
HTC One (m8) and Apple iPhone 6: 70 pounds, but note, the HTC one has a curved back-surface, which may result in deformation faster than a flat surface due to test methods, so it may actually be much stronger overall in real-world situations.
iPhone 6+: 90 pounds
iPhone 5, and others (in the 5.5 inch category): 130 pounds (this is nearly 2x the reported strength of the iPhone 6)
As such, apple consumers may have gotten use to the 130 pounds of force on a smaller phone, and feel that the new phone is inferior. It is, as compared with earlier products. It is not as strong, and due to the larger size, much easier to bend vs. the earlier models, due to larger stresses under similar conditions.
The reality is that if a person can tolerate physically deforming a metal object with their hands, it is likely too weak for daily use. The test methods also probably make the objects under test appear much stronger than they really are under real-world conditions. Cars are tested with offset head-on testing as they can be much more destructive than a direct head-on, as the pressures are not symmetrical. Same with phone deformation. Show me a test of each phone with the phone mounted at the corners, and the pressure applied in the middle, and I guarantee to you, the results will show a much lower pressure to deformation.

Well now bending is trending.

wow~~ strong one !! :fingers-crossed:

Related

official acer case pictures

it fits perfectly and feels good
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Sent from my PC36100 using XDA App
link? price?
kmetek said:
link? price?
Click to expand...
Click to collapse
I got mine in Wisconsin at Staples store for $40. Or you could order form staples.com
Sent from my PC36100 using XDA App
I have the case. Not super crazy about it, but better than the tablet being it's naked slippery self. Tight fit getting it on or off, but still slips in the case just a tiny bit in use. The slipping causes things like the front facing web cam will not be aligned it its port.
The actual opening to get the tablet inside is at the bottom of the case when the cover is open in "stand mode" so that can allow the above mentioned slipping also.
The stand function is passable, but I think the angle it creates is a bit too shallow and causes the screen to catch glare from overhead lights. I would like if it stood the tablet a little more upright to escape that glare.
I've seen a very similar case for the iPad series, so we are not alone.
So, not perfect, but better than nothing.
isn't it the same thing like the official ipad 1 case last year
timehunter said:
So, not perfect, but better than nothing.
Click to expand...
Click to collapse
Agreed. I kinda like mine but would really prefer a slim well fitting leather folio. One nice feature of the case is it doesn't weigh much, so your tablet still feels very light in your hand, which is never the situation with a leather case.
The stand angle is definitely crap though - if I set it on my desk at work it invariably reflects the overhead lights into my eyes. The ability to adjust it even slightly would make that easier.
And agreed - the tablet sure moves around inside the case a lot considering how tight it fits.
the stand position is actually pretty nice for me. i use it at my desk at home (with lamp light, no overhead) so thats probably why i like it. but the only thing i dont like is the cheaply velcro used (seems to undo to easily, i would prefer magnets like a cell phone case) and the slipping out during use. other than that i like it
I've got one of these too, and I noticed that if the slightest bit of anything gets on it, it looks ugly. It was on a table when a bottle of soda got spilled, only a few drops hit it, and you can see exactly where those drops hit it at.
As far as the case goes, it would be a lot better if the flap was magnetic, and if there was something for it to catch on on the back when it's flat. It's obnoxious to have to deal with putting it into the stand shape when you're just holding it to check your e-mail.
netham45 said:
I've got one of these too, and I noticed that if the slightest bit of anything gets on it, it looks ugly. It was on a table when a bottle of soda got spilled, only a few drops hit it, and you can see exactly where those drops hit it at.
As far as the case goes, it would be a lot better if the flap was magnetic, and if there was something for it to catch on on the back when it's flat. It's obnoxious to have to deal with putting it into the stand shape when you're just holding it to check your e-mail.
Click to expand...
Click to collapse
At least the case did its job and protected the tablet from your soda damage. Also, the case cleans pretty easily with a damp cloth.
Sent from my A500 using Tapatalk
I have had the Acer case for a couple of weeks. It feels like wetsuit material. but does the job, and it is easy to wipe any dirt off it. I did cut a inverted 'V' so that the microphone was not obstructed.
All the ports are easy to get to but, nevertheless, exposed. So, I wanted a sleeve that I could slip the tablet into when placing it in my briefcase, and I found the attached at a store that sells Japanese goods (the case is actually from China.) See attached photo.
This fits the A500 in the Acer case very nicely, and good enough to take into a meeting.
The cost of the case: $1.50.
ps. The store is Daiso Japan and the item is Plastic Case (B5) 497 990 9845 486. Nothing unique about it and I am sure you can find similar ones around from other stores.
I bought this case and am not too thrilled about it. I already have an Arkon stand so the built-in stand function is kind of useless, and really just makes that side of the cover really flimsy. The case attracts too much "stuff" and degrades the look of the product and it doesnt fit like a glove as you'd think. I also dont like how it doesnt cover up the bottom of the A500 at all, nor the fact that if you dont use the stand fuction, the tablet has a tendency to fall out of the case, since its on "backwards."
that... and the smell... ugh.
Amazon has it on sale today for 29 bucks
http://www.amazon.com/Acer-Iconia-A...14JA/ref=sr_1_2?ie=UTF8&qid=1307123390&sr=8-2
second that on the smell i bought a 10 inch netbook bag today to replace the case
I have the official case and am about to ditch it for a folio style from ebay.
Not only does it look tatty when it is on, it's almost impossible to clean the screen with it on, as all the dust etc collects in the corners, and constant removal and replacement has stretched the opening so I now have the dreaded 'slide' effect.
In addition to this, obviously something abrasive has got between the screen and the case (still waiting for my screen protector to arrive) and put a tiny gouge in the screen on the black bezel near the docking connector - rather knocking on the head the assertion that this is covered in 'Gorilla Glass'.
And lets be honest, the Iconia is a beautiful looking bit of kit, and putting it in the official case makes it look rubbish.
In all, 30 quid wasted!
This case is pretty much garbage. I've had it as long as it's been out and here's the low-down...
When you get it, it reeks. I thought that the shipment of cases was accidentally dropped in a puddle of gasoline. But it turned out that was just from the material the case was made of. It did go away eventually though. It took about 30-40 days but now my case is reek-free.
The second problem was the slip issue. The tab slides down at about 3-4mm, which may not seem like a lot, but it's actually the perfect annoying amount. It causes the front camera to be blocked by the case itself, the speakers to not line up correctly, the bottom part of the front side of the case comes close to blocking you from using the task bar buttons efficiently, and the ambient light sensor is blocked. Some members on here have recommended double sided tape, but don't waste your time. It just slows the slipping down and it doesn't stick to well to the case material. Now I have an entire roll of Scotch double-sided tape that I will never use. However, I have found great success with heavy duty Velcro. I bought a pack with two strips from Staples and used half of one of the strips, cut into 2 and popped them on either side of the Acer logo on the back of the unit. It holds okay with the case material, creates just enough wedge pressure in the back, while allowing you to take the tablet out of the case if you really want to. My front camera and taskbar buttons have not been blocked at all since implementing this Velcro. One user here mentioned that they did some sewing and sewed the unit into the case at the opening and that works well. If my Velcro doesn't work as a more subtle solution long-term, I may go in that direction. I can't help but wonder if the case was made upside-down, would we have the slip problems at all (the opening is at the bottom when you hold it naturally).
The best thing about this case, though (and why I keep bothering to attempt to fix it) is that I love its stand features. The stand on the back is nice, and frankly, better than some of those ugly alternative bulky stands out there. I can stand it up on the table while sitting and eating, or flip it upside down and use the slighter stand to ramp it up just enough while laying down in bed.
Sent from my A500 using XDA Premium App
I bought this case a while back and have not had any problems with it. It's easy to clean with a damp cloth, and protects my tablet. I have not had any issues with my tablet slipping yet. The stand also seems to be stable enough for me. The one thing I did do though was remove the Velcro and glue two tiny rare earth magnets in their place. Now the case snaps shut and stays shut. I wish I could add one more magnet to keep the cover open when holding the tablet.
ReganH22 said:
I bought this case a while back and have not had any problems with it. It's easy to clean with a damp cloth, and protects my tablet. I have not had any issues with my tablet slipping yet. The stand also seems to be stable enough for me. The one thing I did do though was remove the Velcro and glue two tiny rare earth magnets in their place. Now the case snaps shut and stays shut. I wish I could add one more magnet to keep the cover open when holding the tablet.
Click to expand...
Click to collapse
Since implementing the Velcro solution mentioned in my previous post, no interference from slipping! Recommend!
Yeah I might try the Velcro if I start having problems with it slipping.

Cracked Screen due to cold temp?

Before everyone hops on the "you dropped it" train. Let me first say that I've been a member here for a long time. If I drop a device its on me. I wouldn't even be posting here if that was the case.
Now let me explain.
I work in Datacenters where the temperature is somewhere between 60-70 fahrenheit. I bought my Xoom from Verizon around February. I've been using it every day. Never dropped, never abused. I even have that rubber back from Motorola and put it across the front when I put it in my backpack, in its own little sleeve.
Yesterday I was at the Datacenter doing some early morning emergency work. The tablet was on the floor, not over a vented tile, but just on the floor with its rubber back.
I then looked down and noticed a crack formed from about the middle left, to the upper right. I picked it up, ran my finger across it, and noticed its not all the way to the surface. I turned it on, the LCD works perfect, touch screen also works fine.
Set it down very carefully, and then I watched, and I mean watched a crack form from the bottom straight up to the top, and push through where the cracks meet. I even heard the glass cracking as it happened.
I can't imagine that a 65F temp would cause the screen to crack.
This morning I got on the horn with support, and this is the just of what motorola had to say.
Motorola's support response was as follows.
Physical damage voids the tablet’s warranty. You may opt to send the phone in for evaluation so the technician can determine if the issue can still be fixed. If it’s fixable, the repair cost of $199 plus applicable taxes will apply. However, if the tablet can’t anymore be fixed, it will be returned unrepaired and no charge will be made on your account.
The Lens Only Replacement covers damage to the display (such as a crack) and the LCD is not damaged. If there is damage to both the lens and the LCD the full Out-of-Warranty fee will apply. The out of warranty repair costs Out-of-Warranty $369 plus applicable taxes
Click to expand...
Click to collapse
There are no dents, chips, or scratches on the outside of the case. I've also never dropped, banged, or abused the device.
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exstatica said:
Before everyone hops on the "you dropped it" train. Let me first say that I've been a member here for a long time. If I drop a device its on me. I wouldn't even be posting here if that was the case.
Now let me explain.
I work in Datacenters where the temperature is somewhere between 60-70 fahrenheit. I bought my Xoom from Verizon around February. I've been using it every day. Never dropped, never abused. I even have that rubber back from Motorola and put it across the front when I put it in my backpack, in its own little sleeve.
Yesterday I was at the Datacenter doing some early morning emergency work. The tablet was on the floor, not over a vented tile, but just on the floor with its rubber back.
I then looked down and noticed a crack formed from about the middle left, to the upper right. I picked it up, ran my finger across it, and noticed its not all the way to the surface. I turned it on, the LCD works perfect, touch screen also works fine.
Set it down very carefully, and then I watched, and I mean watched a crack form from the bottom straight up to the top, and push through where the cracks meet. I even heard the glass cracking as it happened.
I can't imagine that a 65F temp would cause the screen to crack.
This morning I got on the horn with support, and this is the just of what motorola had to say.
Motorola's support response was as follows.
There are no dents, chips, or scratches on the outside of the case. I've also never dropped, banged, or abused the device.
Click to expand...
Click to collapse
You know exactly what they will say if it still under warranty.. They will say u dropped it
Sent from my HTC Sensation 4G using XDA Premium App
I live in Boston, and believe me, my Xoom has been colder than 65 degrees far Are you sure that the floor wasn't way colder? Anyway, that really stinks!
joshndroid said:
You know exactly what they will say if it still under warranty.. They will say u dropped it
Sent from my HTC Sensation 4G using XDA Premium App
Click to expand...
Click to collapse
Looks like something was dropped on it while it was on the floor. At those temperatures, normal glass may experience some shrinkage, but not enough to crack.
The temperatures mentioned are well within specs of Gorilla Glass BTW
http://www.corninggorillaglass.com/sites/all/files/COR_GG_ProdSheet.pdf
To my extremely untrained eye, the damage does not look like what would happen if it fell or if something fell onto it. It looks like what would happen with a constant strain caused by a singular, slow-acting stress. I'd assume either REALLY cold temperatures on the floor or strain from objects inside your backpack using it as a lever.
I would start with researching Corning's Gorilla Glass. I think I read that it was developed in the 60s, and I always thought it a bit odd that it never found a marketable application until recently, especially given Corning's history of ups and downs as a business.
There are videos on the net demonstrating how unbelievably forgiving this glass is, but they were made to show it off for the smart phone application. I'm wondering what kind of crazy temper it must have, and if such a large size as a tablet lens just lends itself to a greater chance of getting an imperfection that might cause this.
Unfortunately, I also think you're screwed no matter what your research turns up. Your story (particularly about actually watching and even hearing the second crack form) reads like a complete nightmare. I really feel for ya!
In an effort to offer something more than just a condolence, my dad told me about some place in California that he sent his PDA to replace the capacitive touch screen. This was a couple years ago. I forget how much it was, but it was little more than half of what Blackberry (our whoever he bought it from) wanted to fix it. Point is, you may be able to get it fixed cheaper.
Psychokitty said:
I would start with researching Corning's Gorilla Glass. I think I read that it was developed in the 60s, and I always thought it a bit odd that it never found a marketable application until recently, especially given Corning's history of ups and downs as a business.
There are videos on the net demonstrating how unbelievably forgiving this glass is, but they were made to show it off for the smart phone application. I'm wondering what kind of crazy temper it must have, and if such a large size as a tablet lens just lends itself to a greater chance of getting an imperfection that might cause this.
Unfortunately, I also think you're screwed no matter what your research turns up. Your story (particularly about actually watching and even hearing the second crack form) reads like a complete nightmare. I really feel for ya!
In an effort to offer something more than just a condolence, my dad told me about some place in California that he sent his PDA to replace the capacitive touch screen. This was a couple years ago. I forget how much it was, but it was little more than half of what Blackberry (our whoever he bought it from) wanted to fix it. Point is, you may be able to get it fixed cheaper.
Click to expand...
Click to collapse
If I were him, I would like to take a video what was happening by my phone. So it could help to proof a a little bit.
Someone throw a xoom in a freezer and find out if it happens
DToX69 said:
Someone throw a xoom in a freezer and find out if it happens
Click to expand...
Click to collapse
Haha! .
I can assure you that nothing was dropped on it, and I can't imagine the floor was that cold. I tried to pull out my phone while the second crack was happening, but it went too fast. I'm going to send it into Motorola and hope they just fix it.
exstatica said:
I can assure you that nothing was dropped on it, and I can't imagine the floor was that cold. I tried to pull out my phone while the second crack was happening, but it went too fast. I'm going to send it into Motorola and hope they just fix it.
Click to expand...
Click to collapse
I sincerely wish you good luck. Keep us posted.
If gorilla glass is a Corning product you may also want to contact them. Get to a product engineer and tell them what happened. They may provide insight into the issue and help with your efforts to get Moto to replace it at no cost.
Sent from my Xoom using XDA Premium App
I'm a mechanical design engineer by training and by trade. I currently do mechanical designs for a medical company.
Let me just tell you what is wrong with the picture.
1. Given the material combination. The gorilla glass has the lowest coefficient of expansion in this device. If you dont understand what this means, it basically just means that damage due to a sudden change of temperature should never happen by design.
2. There are assembly mitigations to help the design even further. One common technique is simply doing the assembly at a stress-free temperature.
3. Common industry practice to qualify a device to production is temperature cycling exposure. Consumer test spec for this is 55C to -20C within 30min for up to 1000 cycles.
4. Looking at your picture, it looks like the crack began with a defect which is on the external side of the tablet. Furthermore, compression of the glass due to rapid temp change would yield the failure along the short side of the glass but not the length; once the glass fails on the short side it would not continue to crack on the long side because the stress is already relieved.
Lolento said:
I'm a mechanical design engineer by training and by trade. I currently do mechanical designs for a medical company.
Let me just tell you what is wrong with the picture.
1. Given the material combination. The gorilla glass has the lowest coefficient of expansion in this device. If you dont understand what this means, it basically just means that damage due to a sudden change of temperature should never happen by design.
2. There are assembly mitigations to help the design even further. One common technique is simply doing the assembly at a stress-free temperature.
3. Common industry practice to qualify a device to production is temperature cycling exposure. Consumer test spec for this is 55C to -20C within 30min for up to 1000 cycles.
4. Looking at your picture, it looks like the crack began with a defect which is on the external side of the tablet. Furthermore, compression of the glass due to rapid temp change would yield the failure along the short side of the glass but not the length; once the glass fails on the short side it would not continue to crack on the long side because the stress is already relieved.
Click to expand...
Click to collapse
I disagree with point 4. It's entirely possible the defect was in the center. Even if it were not, the first crack (presumably from a defect) could cause the second one as both pieces are now effectively defective (didn't plan that wording, lol).
There are other variables/possibilities that haven't been discussed, such as the glass actually cracking from one side but splitting from the other, the actual crack not having been noticed until it split (which could have been only an instant later). The adhesive around the bezel probably holds the most potential for inconsistencies from product to product as well as how it's applied around each one.
As far as expansion, the coefficients are for materials with no detected defects. Toss a microscopic piece of debris (carbon, gas, slag...) into the part and that goes out the window, especially of anything crystalline in structure.
Regardless, as someone who treats his Xoom like a museum piece, if the OP says he didn't abuse it to the point of being downright dumbfounded about how this happened, I believe him.
I think most of us agree it is very unlikely to be a temperature variance problem. 65 is not even particularly cold. If 65 were a problem a lot of the early adopters in northern climes would have had issues due to late winter temperatures. I don't remember how cold it was but I know I was still wearing my winter jacket, so below 65.
It is possible the rapid cooling played a part but assuming no physical stress was involved there must have been some flaw in your xoom that made it inevitable.
I'm just saying thermal expansion cannot play a role in the long crack. That crack propagated from a sharp defect which I can see on the glass already.
It will be hard to convince the short crack is caused by thermal expansion either (as I mentioned first due to the TCE of the material combination) because again the initial defect is in the middle of the glass but a thermal expansion failure should fail first at the material interface.
Just saying, base on the picture it is hard to convince moto the crack did not began from an external defect. I'm not saying you caused the defect, it might have been your pet walking in the glass or whatever and you never notice it...
When my xoom was delivered the outside air temperature was less than 5 C.
No tempefature related problems here.
Sent from my Xoom using XDA App
If you bought it from Verizon don't you have insurance? Just say you lost it. Good luck getting csi to prove it was manufacturer defect to help build your case. I'm thinking something fell on it and you didn't notice. Maybe a coworker and you got to watch the tail end of your xooms suffering.
If it was me they had better film that cause it be good enough for oscors. Whisper it will OK. Ups return shipping label is on its way. Just hang in there. Holding it close as time slowed down and stuff. Epic
Sent from my Xoom using Tapatalk
After battling Motorla for the last week, I spoke to them on the 6th, my last reponse was "Fine, I'll pay for the stupid thing. I'll call tomorrow with a different credit card" (They don't take discover, and thats all I had on me at work). The 7th, when I wake up, I find that the device has been shipped.
So this morning I look out my door and there it is. Open it up, and guess what?
Your device can be repaired but with a repair fee. However because we could not reach you via phone, or email, we have sent the device back unrepaired.
Click to expand...
Click to collapse
Which I find even more frustrating since I had spoke to them nearly every day, and they even called me. My job requires me to answer the phone, and email. There is no way in they were not able to get a hold of me.
So now I sit here, wondering what to do next. I do know this was my first Motorola, and it will be my last.
BTW, thanks everyone for posting the tech responses. I can't imagine anything dropped on it. I was there by myself, sitting in an enclosed area, with everything bolted into racks. When I first noticed the crack, the rubber back that I bought from Moto was on the front, I could see the small crack in the upper left due to the camera opening in the rubber.
So it happened while the screen was covered.
Well I'm going to write a letter to Motorola, and then probably try Verizon, chances are I'll just buy an iPad (I know, the shame, but at least I can walk into an Apple store.)
Thanks
Apple defiantly has better repair services

Scuffing on Tablet?

I picked up my tablet this morning and noticed there is some scuffing on the back. I tried to rub it off but that didn't do anything. I use my Note for school and I occasionally spin it from landscape to portrait mode. I must say for a $500 tablet I am a little disappointed. I will be emailing Samsung about this. I just wanted to see if anyone else was experiencing this with their Note 10.1? I haven't even had it for a month yet.
Yeah I think spinning anything on any kind of surface would leave scuff marks.
Sent from my SCH-I535 using Tapatalk 2
Buy a case.
Sent from my GT-N8013 using Tapatalk 2
It doesn't matter whether a device is aluminum or plastic; drag it against a material that's harder than it is and it's going to scratch. If you don't like cases get it a skin. That'll probably hide your existing stuffs too. I never slide my devices against anything when their naked. I'll put it down and pick it as vertically as possible. I also get top dollar resale wise by taking care of them while I'm using them. So it's cool if you don't want to baby your toys but then expect wear and tear.
Its not like I am spinning it like a top. I will just place it on the desk and it to lanscape mode. The desk is not made of glass or metal it just a wooden desk so I don't understand how that would be harder then the case.
Tiny particles (to small to easily see) of grit, dirt, etc, trapped on the surace of the table, could scuff/scratch your note with ease. I learned my lesson many, many, devices ago. BUY A DECENT CASE! You'll make the money back on the re-sale.
No offense to the OP, but anyone who walks around carrying a $500 tablet without a case on it is just begging to have a broken, uninsured tablet.
:cyclops:
mitchellvii said:
No offense to the OP, but anyone who walks around carrying a $500 tablet without a case on it is just begging to have a broken, uninsured tablet.
Click to expand...
Click to collapse
With scuffs, as demonstrated.
toenail_flicker said:
:cyclops:
With scuffs, as demonstrated.
Click to expand...
Click to collapse
True dat.
Sent from my GT-N8013 using Tapatalk 2
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Shortly after getting my Note, I went out and bought some inexpensive netbook skins and cut one to fit the back of the note. (Yeah, yeah - I know - kind of colourful.. but I was tired of everything always being solid black )
After just over a month - this is what the backing looks like. See the scuffing. The back takes a lot of stress. I have an Asus slipcase (ironically) that works beautifully for the Note (even has a loop to hold a full digital pen), but since I carry my Note in a Tucano vertical shoulder bag, puttng it in the slipcase then into the shoulder bag gets a bit tedious.
So yeah, I'd recommend either a slip case or putting a skin on the back. The skin also protects the back if you use their universal dock.
Sand is about 7 on the hardness scale. Diamond is 10. Plastic doesn't stand a chance. Buy a case that will absorb the punishment.
I purchased the Samsung Book Cover case which is working very well and adds hardly anything to the Galaxy Note 10.1. Here is quick video of the Book Cover.
http://youtu.be/ijrpRzV7V3U
http://www.youtube.com/watch?v=ijrpRzV7V3U&feature=youtu.be
Sent from my GT-N8000 using xda premium
Dont peel the plastic on the back when your first bought it and can have somewhat of a protection. I kept mine on and it still has a case.
TonyBigs said:
Sand is about 7 on the hardness scale. Diamond is 10. Plastic doesn't stand a chance. Buy a case that will absorb the punishment.
Click to expand...
Click to collapse
And even diamond particles themselvs are sometimes part of sand and dust.
I got a small dent on the back of my note after a week.
I was really surprised as I thought it was made of some polycarbonate substance, so it must be metal.
Sent from my GT-N8000 using xda premium
People, this is why they make cases. :silly:
If you insist on sunbathing naked don't complain about the sunburn on your bum.
mitchellvii said:
No offense to the OP, but anyone who walks around carrying a $500 tablet without a case on it is just begging to have a broken, uninsured tablet.
Click to expand...
Click to collapse
Good grief. Listen, i love XDA but what i dislike entirely is when some poor SOB asks a simple question, which is NEVER answered, and everybody jumps on the bandwagon and shoots the guy down. I used the prime and tf700 without a case and didn't have a scratch on the prime (yeah it's aluminum) but seriously, the issue is not that it's plastic or a $500 device. I had the original galaxy tab 7 and yes, no scratches either on the back.
I'm going to predict that the OPs galaxy note is.......(drumroll) GRAY and is .....(drumroll) 16GB. Am i correct? Let me explain.
SO there are two problems here. One problem was discussed earlier in another thread about squeaking. I recently had a gray 16GB. Squeaked horribly on the right side. Left side screen slightly "popped" next to the back arrow button down below. REad the forums and only a few people complained about things in that thread - but it seemed to be with gray. I made a statement about the gray and white seeming different, i can't guarantee but i can almost assure you they are. Why? Because i've had them both.
My new white one is more solid. I can't explain it. More solid all around, it *actually* feels slightly heavier. Doesn't feel like a "toy" so many reviewers gave it (more to that in a minute).
The White S-pen that i have is DEFINITELY lighter than the gray S-pen that i had. Again, we are talking maybe a couple grams. But it's noticeable. No popping in the back of my white, no squeaking on the right under the right speaker and where the spen slot is hollowed. The reason i'm mentioning all of this is because to me, they really are different, the gray and white.
The gray one seems to dent in six areas. Let me draw. (Attachment #1)
Okay. I used my tablet and kept it in my old A500 case by Targus 99% of the time. When it came time to swap it out, it had these exact same "surface" scratches on it. What the deal? Keep in mind my gray tablet HAD THE PLASTIC coating still on the tablet. WHich indicates to me that their might not be a surface layer under the gray tablet and the innards are pushing too hard on the outside of the tablet (#2)
"You are crazy, you have no proof" you say. OK. Let me make another point.
GO over ALL of the reviews for this tablet, the 8013 wifi edition by all the websites. Verge, androidcentral, engadget, android police, mobiletech, etc.
Notice which websites gave the tablet a thumbs up for durability (albeit plastic) which model color they had....white!
Now look to see which websites gave awful reviews about the tablets.....they had GRAY.
Don't believe me? Lisa Grade from mobiletech (who i've been following for years since the treo 300/ppc6600 and i730 reviews came in) even postulated in one of her comments that she suspected the white version held up better than the gray and their may have been some manufacturing differences. I've thought this all along, from what i've read and what i've felt.
Now i can add this picture as well, (#3) although it doesn't prove anything except they changed the graphic. Later date? Better marketing? Makes sense. What does your box show and if it's different, is it GRAY?
Hey, if your white versions have the same areas, we need to definitely post things here.
I got the picture of the scuffs from http://www.androidpolice.com/2012/0...iew-an-embarrassing-lazy-arrogant-money-grab/
Scroll down to the pictures (after glancing at the horrible review)
@sledgie
Lol, dude, you are the only one who called the OP an SOB. We just suggested he get a case - which is excellent advice by the way.
ElCamino said:
I purchased the Samsung Book Cover case which is working very well and adds hardly anything to the Galaxy Note 10.1.
Click to expand...
Click to collapse
I second this. It's a terrific case because it's so thin and light. It also works with the desktop dock. I leave my Note in it all the time so both the back and display are protected. It's really more like the phone book cover for the SGS3 which is meant to be left on continuously than a traditional tablet case.
sledgie said:
I used the prime and tf700 without a case and didn't have a scratch on the prime (yeah it's aluminum)
Click to expand...
Click to collapse
Apparently you're the only one.
Every device can be scratched. Whether an individual device is scratched or not is based purely on what it's subjected to. If I carry my devices without a case and they get scratched I don't blame the manufacturer, I blame myself. That's why most of the time, especially outside my house, my devices are always in cases.
As for the six "dents." I'm guessing that they're dimples because on the reverse side of the case there are probable spacers molded to the cover to prevent the back from compressing.
Mines got scuffs and dings on it.
Yes its sad that it is no longer aesthetically perfect.
But it doesnt function any less perfect so i dont let it bother me
@sledgie
Maybe they are different, most likely just in your head.. unless you can weigh both on a scale then .....yeah. remember kimmers' iphone video where everyone said the iphone 4s (thinking it was the 5) was lighter and faster? ..
Apple pees on your leg and tells you that it's raining.
..95% iPhone users believe.

Don't face down your S7/S7 edge on the table... Learn from my lesson..

http://imgur.com/bY2nVZC
Well this just happened. DON'T face down you S7/S7 edge on the table, unless it's made of sponge.
So sorry to see that...
Sent from my SM-G935F using Tapatalk
Darn man, I always put my phone face-down on multiple different surfaces, non of them are rough or hard though (hard plastics and wood). Did you move your phone a lot or did this happen when the phone vibrated due to messages/calls?
I'd like to know how that happened also, i've placed ever galaxy phone i've had faced down and never experienced that, sorry to see that happen to a new phone but definitely let us know, how it happened.
i will never understand why anyone would buy a new beautiful device like this, and NOT immediately put a case on it. problem solved. how many people every new device, end up messing something up, just because they don't put a case on them. $800 device, most cases $20. wow! take out a foursquare warranty, and use it.
stevae said:
i will never understand why anyone would buy a new beautiful device like this, and NOT immediately put a case on it. problem solved. how many people every new device, end up messing something up, just because they don't put a case on them. $800 device, most cases $20. wow! take out a foursquare warranty, and use it.
Click to expand...
Click to collapse
I will never understand why anyone would buy a new beautiful device like this, and immediately PUT a case on it. I can totally understand why someone would not want to ruin the look and handling of this beautiful device. Well, when not laying you phone on a table full of sand that is.
I totally agree with GiGi. On the other hand, one useful case is the Samsung Clear back which also lets you put your phone screen down without it making contact with the surface. It also doesn't take away too much of the design and feel of the phone.
F*cking hell. What is your table made of, sand paper? Lol
Sorry to hear this though, it hurt me a little looking at that pic.
u doing home btn scratch test or what mate?
× ⓢ7ⓔⓓⓖⓔ тαραтαℓк
That's unfortunate, but predictable if you're not using a cover. The button raises higher than the screen, so it stands to reason it will be making contact with the surface you're placing the phone on, and as it isn't glass (or doesn't appear to be), it will scratch and mark. It's simply another reason why covers are needed on this phone. If I place mine face down, the ridges of the top and bottom of the cover is what makes contact with the surface, rather than any part of the phone.
---------- Post added at 09:37 AM ---------- Previous post was at 09:36 AM ----------
GiGi. said:
I will never understand why anyone would buy a new beautiful device like this, and immediately PUT a case on it.
Click to expand...
Click to collapse
You missed the opening post I take it?
Beefheart said:
That's unfortunate, but predictable if you're not using a cover. The button raises higher than the screen, so it stands to reason it will be making contact with the surface you're placing the phone on, and as it isn't glass (or doesn't appear to be), it will scratch and mark. It's simply another reason why covers are needed on this phone. If I place mine face down, the ridges of the top and bottom of the cover is what makes contact with the surface, rather than any part of the phone.
---------- Post added at 09:37 AM ---------- Previous post was at 09:36 AM ----------
You missed the opening post I take it?
Click to expand...
Click to collapse
I don't think he did, and I agree with him completely. Buying the thinnest and sleekest phone and throwing on a big cheap plastic box around it is beyond silly, in my mind. Industrial design is about look and *feel*, both of which get destroyed by putting a case on a phone.
xxaarraa said:
I don't think he did, and I agree with him completely. Buying the thinnest and sleekest phone and throwing on a big cheap plastic box around it is beyond silly, in my mind. Industrial design is about look and *feel*, both of which get destroyed by putting a case on a phone.
Click to expand...
Click to collapse
You might have had a point if throwing a 'cheap plastic box' on the phone was the only option. But it isn't. An example:-
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- A good compromise between protection and feel/looks.
- All about protection and sod the feel/looks.
I have a susipcion you have the latter in mind when it comes to covers for this phone. Still, in 12 months time when your phone is covered in marks and scratches, I'm sure it was worth it. Because, without some sort of cover on this thing, it will be impossible to prevent marks regardless of how careful you are. Well, short of living in a padded cell of course. Had the OP had the first protector on his phone, his home button would be scratch free.
Beefheart said:
I have a susipcion you have the latter in mind when it comes to covers for this phone. Still, in 12 months time when your phone is covered in marks and scratches, I'm sure it was worth it. Because, without some sort of cover on this thing, it will be impossible to prevent marks regardless of how careful you are. Well, short of living in a padded cell of course. Had the OP had the first protector on his phone, his home button would be scratch free.
Click to expand...
Click to collapse
What's the point in buying a phone, for its design features, and then sticking it in a god awful ugly case? Even the thinnest, most transparent, sleekest cases look sh*t and ruin the phone's look and feel.
I've never used a case on any of my phones. Ever. And I never will. And who cares if it picks up a mark here or there? Of course no one likes it when their new phone gets damaged, but you're buying it to use it aren't you? After a year or two in a case, you take it out without a scratch on it... then sell it on. What was the point?
Biggenz said:
What's the point in buying a phone, for its design features, and then sticking it in a god awful ugly case? Even the thinnest, most transparent, sleekest cases look sh*t and ruin the phone's look and feel.
I've never used a case on any of my phones. Ever. And I never will. And who cares if it picks up a mark here or there? Of course no one likes it when their new phone gets damaged, but you're buying it to use it aren't you? After a year or two in a case, you take it out without a scratch on it... then sell it on. What was the point?
Click to expand...
Click to collapse
Then we have a completely different outlook on property and what we're prepared to do to look after it. Also, a different opinion on what constitutes 'god awful ugly' it seems. You make it sound like the phone, in order to protect it, needs to be made to look like a 1960s Star Trek prop. That simply isn't the case.
For me, a small compromise between the look/feel of a phone and protecting it is fine, especially when you're paying this amount of money for it. You clearly feel different and don't mind the risk of scratches, marks and cracking the screen from even small drops (see this thread). Not an issue, and neither outlook is right or wrong, just different
Beefheart said:
Then we have a completely different outlook on property and what we're prepared to do to look after it. Also, a different opinion on what constitutes 'god awful ugly' it seems. You make it sound like the phone, in order to protect it, needs to be made to look like a 1960s Star Trek prop. That simply isn't the case.
For me, a small compromise between the look/feel of a phone and protecting it is fine, especially when you're paying this amount of money for it. You clearly feel different and don't mind the risk of scratches, marks and cracking the screen from even small drops (see this thread). Not an issue, and neither outlook is right or wrong, just different
Click to expand...
Click to collapse
I do compromise on protecting my phone. I always use tempered glass screen protectors.
Not that these are forthcoming for the S7 Edge so gotta be extra careful in the meantime...
Biggenz said:
I do compromise on protecting my phone. I always use tempered glass screen protectors.
Not that these are forthcoming for the S7 Edge so gotta be extra careful in the meantime...
Click to expand...
Click to collapse
Unfortunately, you won't get a glass screen protector for this phone that you will be prepared to leave on it for more than a few days. It's the only thing I miss about flat screens. My brother bought around ten different brands of these for his S6 Edge over the last 12 months and not one worked properly without constantly raising on the edges. Some were better than others, but overall they simply couldn't get the curve shape exact.
The best plan is to install a good quality film protector like the Zagg HD Dry. If you look very closely, it doesn't look quite as good, nor feel quite as good if you're determined to notice the difference, but it's better than risking the screen.
I have to say that Samsung is quite stupid at many things. Like, why would you put a raised home button on a phone ? In a pocket it gets pressed many times, many people complaining. Why would you put plastic on top of the fingerprint scanner, instead of glass ? And why encourage people to place their phone face-down on a table, with Edge features like edge illumination ? Why would you create an S-View case or Clear View case for a phone with Always-On display, only to disable the Always-On when the case is installed ? So much stupidity...
Beefheart said:
Unfortunately, you won't get a glass screen protector for this phone that you will be prepared to leave on it for more than a few days. It's the only thing I miss about flat screens. My brother bought around ten different brands of these for his S6 Edge over the last 12 months and not one worked properly without constantly raising on the edges. Some were better than others, but overall they simply couldn't get the curve shape exact.
The best plan is to install a good quality film protector like the Zagg HD Dry. If you look very closely, it doesn't look quite as good, nor feel quite as good if you're determined to notice the difference, but it's better than risking the screen.
Click to expand...
Click to collapse
That's not good news. I can understand it being a little harder making a screen protector for a curved screen but how hard can it be.
Zagg is in the process of making a fully curved tempered glass screen protector so will be interesting to see how that fits. Just wish they'd hurry up.
I never ever used any case or screen protector, and so far I must have been lucky.
I also do not want to destroy the beautiful design of modern handsets with cases etc...
And so far I've seen, every case is a big setback in aestethics!
On my last device, a S6e+, I do not have a single scratch, although I used it on a trip through south america very intense (also on the beach, going out ...)! And believe me, I'm a display hypocrite, a single scratch would drive me mad!
why do people question the point of putting a phone in a case on a thread with pictorial evidence of a phone damaged because it was not in a case?

Thinnest Minimalist Case made from Kevlar/Aramid For GS9 & GS9+

Just got it! the case is nicely packed in a package for a premium experience.
The case is just as expected, very high quality, thin and executive styled. The S9+ has no camera bump so the thickness of the case is just nice to protect it when you sit the phone backwards on a table.
Cut out for the microphone, speaker, charging port is also nicely done.
Things to note:
1) very slim case, it only offers minimal protection although military grade material is used
2) the Pitaka wireless Qi charging car mount does not work well with the s9/s9+ case, I received info from pitaka that the s9+ position of the wireless charging coil of S9 therefore the position of the built-in metal plate is different from other cases, they are still testing there new wireless charging mount, it will come out later,
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Click to expand...
Click to collapse
THREAD CLOSED
Let the pictures do the talking
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Pics are dead. Lol.
case is dead haha
anyway to people that are planning to get the qi wireless charging mount, just hold it off..
pitaka is working on a revised model specifically for the s9/s9+, I have already provided a link in the OP so check it out if you are interested
Someone should post a video of a drop test. I seriously doubt that a case not even 1mm thick can protect the phone from any drops.
Saw a vid on Youtube, was not a pretty sight... Problem is, cant find it anymore.
edit
https://www.youtube.com/watch?v=XHda4tSlRmQ 11.00 minutes
But seriously i feel drop test are overrated.. obviously you arent suppose to drop ur phone and theres always risk that phone can be damage cosmetically or internally from dropping..
Tbh i have the same case i used for my pixel 2xl and i drop it like couple of times on hard concrete by accident and luckily the phone did survive as it hit the corner on the case. Phone is still perfect.. but thats just me being lucky..
I wouldnt recommend this case if you are looking for good drop protection... This is for thin case lovers and i like the texture and quality of the case
i use either unicorn beetle case with front and back proper protection or when im not in a mood of a case. i don't put any .
In my opinion all thin profile cases are useless and waste of money.
Either you have full protection which helps saving your phone or you don't if you like to have better screen interaction and touch feel
i dropped an S6 Edge+ few years back on carpeted floor. It had a Spigen Rugged So Called 810G Mil Protection. Military grade my ass, and it just smashed.
So if you survive drops in such cases its a miracle you are really lucky. Its not the case which saved you , its the angle it hit and your sheer luck thats all
I have a Samsung OEM Rugged Case which i use when im going out formal as well
kingwicked said:
i use either unicorn beetle case with front and back proper protection or when im not in a mood of a case. i don't put any .
In my opinion all thin profile cases are useless and waste of money.
Either you have full protection which helps saving your phone or you don't if you like to have better screen interaction and touch feel
i dropped an S6 Edge+ few years back on carpeted floor. It had a Spigen Rugged So Called 810G Mil Protection. Military grade my ass, and it just smashed.
So if you survive drops in such cases its a miracle you are really lucky. Its not the case which saved you , its the angle it hit and your sheer luck thats all
I have a Samsung OEM Rugged Case which i use when im going out formal as well
Click to expand...
Click to collapse
Cool story....
The other option is people who don't drop their phones like crazy but want some protection from scratches and scuffs since you know, this phone is glass. With out making an already large phone the size of a tank.
kingwicked said:
i use either unicorn beetle case with front and back proper protection or when im not in a mood of a case. i don't put any .
In my opinion all thin profile cases are useless and waste of money.
Either you have full protection which helps saving your phone or you don't if you like to have better screen interaction and touch feel
i dropped an S6 Edge+ few years back on carpeted floor. It had a Spigen Rugged So Called 810G Mil Protection. Military grade my ass, and it just smashed.
So if you survive drops in such cases its a miracle you are really lucky. Its not the case which saved you , its the angle it hit and your sheer luck thats all
I have a Samsung OEM Rugged Case which i use when im going out formal as well
Click to expand...
Click to collapse
Everyone has their own opinions on cases whether it being thick or thin. Thats why so many cases are available in the market for us to choose right.
For me, i freaking hate cases and everytime when i upgrade to a newer phone, my used phones are often not in a favourable condition to negotiate for a better selling price. Thats when i really look into getting like the thinnest and quality cases so i wouldn't be disrupted by the feel(size of phone and texture) from everyday usage while looking sleek at the same time.
I didnt say the pitaka case saved my phone screen from cracking.. i was just really lucky and i agree it was sheer luck especially dropping it on a road.. but it did save me from the deep scratches that might have occured if i didnt have a case on.
anyone has got the new qi wireless car charger from pitaka specifically for the s9+?
xzr3b0rnzx said:
anyone has got the new qi wireless car charger from pitaka specifically for the s9+?
Click to expand...
Click to collapse
Yes, showed up yesterday
Wish it would protect all the edges. Sides of the glass are exposed and will crack if landing onto a rock or something like that.
Huey85 said:
Wish it would protect all the edges. Sides of the glass are exposed and will crack if landing onto a rock or something like that.
Click to expand...
Click to collapse
There are cases that do that. If it did what you want it would lose it's whole purpose.
zathus said:
There are cases that do that. If it did what you want it would lose it's whole purpose.
Click to expand...
Click to collapse
Thanks. Would you know where I could find a Kevlar case that does cover the edges also but thin? Not bulky case.
Yeah, didn't think so..
Huey85 said:
Thanks. Would you know where I could find a Kevlar case that does cover the edges also but thin? Not bulky case.
Yeah, didn't think so..
Click to expand...
Click to collapse
well, evutec is another brand.. but they don't have cases for s9, no idea why.
anyway, just noticed there are more color ways available, maybe you'd change your mind
updated OP on discount code
$50 for a case. I can buy 10 Chinese cases for that price! it's 2018 cases are really cheap plus the opening in the back makes it ugly.
llaugerm said:
$50 for a case. I can buy 10 Chinese cases for that price! it's 2018 cases are really cheap plus the opening in the back makes it ugly.
Click to expand...
Click to collapse
You can buy a thin ridged case made of Kevlar x 10 for 50 bucks? Can you share a link? That's a good deal!
llaugerm said:
plus the opening in the back makes it ugly.
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Would kind of defeat the purpose of having a camera on a phone if you had it in a case with no opening to allow it to be used, I would think.

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