Database Users

OMG White Screen!

Ok I need help from the gods of xda
I dropped my tilt the other day. When I picked it up everything seemed fine, yet the screen was completely white. No signs of cracks or a broken lcd. So I've tried the following: Soft reset, Hard reset, took out the battery, took apart the phone and disconnected the lcd and then re connected it. Still the same problem. WHITE SCREEN!
I can still receive/make calls, when i touch the screen in places where i remember the menus to be it still responds due to the noise, also the open and close noise still sounds.
The phone was bought new on Ebay, so i don't have a warranty through them or AT&T. After much research I hear people saying the same has happened to their phones as well and that there is a ribbon or flex cable problem. Something about still giving power to the LCD but not data, thus the white screen.
Now what I dont understand is do I need a new LCD because it has that ribbon/flex cable on it???? (link)
or
Do I need this product?(link)
Both contain a "flex cable" so im confused and frustrated, someone please help! any ideas would help

whew bought an LCD with digitizer on ebay for $45 and fixed it. Very easy process

vsicarbon said:
whew bought an LCD with digitizer on ebay for $45 and fixed it. Very easy process
Click to expand...
Click to collapse
hi there, would it be possible to post the link to ebay item? i also need a new touch-screen.tnanks

I am curious about this as well. I have a friend who has a hermes and he mentioned to me that that his screen was starting to go white like explained here. I look at his phone and I also noticed that the bottom hardware keys were not working at all.
I am wondering if this same ribbon cable for the LCD would also be the same one for the bottom keypad and if I fix the screen the keys will become active again.
Anyone have any experience with this?
Thanks,

I am wondering if this same ribbon cable for the LCD would also be the same one for the bottom keypad and if I fix the screen the keys will become active again.
Click to expand...
Click to collapse
That i dont know but here is the link to the LCD screen w/ digitizer
http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&Item=350099750789&Category=162&_trksid=p3907.m29
Same product and vendor I got mine from. Shipping took 3 business days. I advice to buy the insurence

Park City said:
I am curious about this as well. I have a friend who has a hermes and he mentioned to me that that his screen was starting to go white like explained here. I look at his phone and I also noticed that the bottom hardware keys were not working at all.
I am wondering if this same ribbon cable for the LCD would also be the same one for the bottom keypad and if I fix the screen the keys will become active again.
Anyone have any experience with this?
Thanks,
Click to expand...
Click to collapse
Tuck in for a long read and perhaps no single answer for all cases:
http://forum.xda-developers.com/showthread.php?t=303872
In short, yes the d/pad cable and LCD screen connections are linked which is why it is not uncommon for the white screen to show up when the d/pad is not working.
To the OP - I would just point out that if you get the white screen after a fall it may just be a loose connection at the d/pad and no need for new parts.
Dismantling instructions here:
www.mikechanon.net
But let's not start discussing the white screen here, please use the first link I gave above if you need to post.
Mike

a user i dont recall now his name,fixed is whitescreen by replacing the camera,open the device and remove the camera module, reassemble to test.

X1 Ribbon cable - what happens and a fix I came up with!

Hi, I come on here quite a lot for information as it's an amazing resource! This time however, I'm attempting to give something back!
I experienced the "black screen on slide out" on Monday. Phone completely screwed. I've also had a few droppages and had it apart once before so there's no way warranty is gonna help!
I stripped it down and soon discovered what it is that actually fails on the ribbon. The coating had worn through due to rubbing on something during the slide out / in process. it had been playing up for a while, probably due to shorting out on the metal case, but now the tracks (aluminium?) had worn right down.....
In pic 1 i've circled the worn area. The shiny section is where i'd tried taping over it to prevent shorting, before i realised the tracks were gone.
Got an almost new one off ebay for 15 quid and, realising it was going to happen again, came up with a solution that, so far, looks like it will work....
A while back I bought some "anti rattle felt" for my car's dashboard - really thin and strong self adhesive felt to prevent squeaking joins between dash sections. I cut a piece of this and stuck it to the new ribbon. Once this stuff is on it's well stuck, by the way!
See pic 2 for the modded ribbon cable.
On reassembly everything is working just fine so far! Here's hoping that it lasts longer than 6 months this time!
Just need a new casing now as mine is decidedly second hand!
Hope this turns out to be of use to someone!

cool story bro

when i took apart my xperia to replace the housing this seemed like a really weak point in the device. glad to see someone who has had the problem has been able to fix it

Why does the screen go black?

Hi,
When the coating wears off the ribbon cable it exposes the tracks in it. when you slide the keyboard out the exposed tracks short out on the metal casing and the screen loses it's input signal.
thats whats happened on mine at least and i presume quite a few others?
HTH!

Update:
That's interesting: My phone was also losing signal with the keyboard out, and occasionally while closed up as well. It would just randomly drop to "no signal" for a few seconds.
It hasn't done it since replacing the ribbon cable.....could be coincidental of course.

I'm having the same problem
It just started a week ago and I got the phone in January off of ebay. I'm new to opening up the phone so could anyone help me find the correct tools or have a link to a site with pictured instructions?
I noticed that the sliding mechanism started to go loose about 4-5 months ago but didn't expect the screen not respond in landscape mode. I have yet to see the other symptoms you all are referring to. I would like to fix this before it get worse.

In mine case it went totaly black after one week of this problem... You have all the instruction on youtube, there is where i looked. For tools you can be inovative, but the exactly right ones come with housings from ebay, it is only 15EUR, and i bet you have some cracks so it wouldn't hurt replacing. That is what i did, along with ordering new sliding mechanizm, and new ribbon cable.
I am open for ideas to prevent my ribbon cable from being cut at it weakest point again.

I'm assuming my flex ribbon went bad yesterday, since sliding the keypad out causes my screen to shut off.
Already ordered a cable off ebay and will attempt to replace it myself :O

Replaced my flex ribbon cable with one I bought on eBay. The screen doesn't turn on at all now, which leads me to believe the cable I was sent is defective. Put the old one back in and it works okay, less landscape mode. ughhh what a pain.

great tips! my input is I bought a case off of ebay that was ~60$ and everything actually fit fine for me...so I wouldn't discount every seller but you do get what you pay for, the 15$ cases are probablly the ones that will give you problems

I working in a mobilephone repair center if anyone need help drop me a priv... i able to get 2nd hand or even brand new components

Replaced the flex ribbon cable -
I got my flex ribbon cable a few weeks ago and took it to my local repair shop. They replaced it but the LCD screen/optical joystick receives no power. The touchscreen and everything else on the phone works just fine now. I thought it was a defective item so it was exchanged with a new one.
Got the repair shop to replace it again and the outcome still remains the same as the first.
Theres no light coming from the screen nor the side illumination.
I just told the repair shop to just place the original back in for the mean time.
Before the repairs, there would be a flicker of white light and random illuminations. Now there's no lights at all except the power botton.
Could it be defective a batch that the seller was sending out? or the repair shop's mistake and is playing dumb so they do not have to admint fault?
Hopefully there's an easy fix to this problem.
-Also I did inspect the ribbon before and after the repair. looks new as the OEm
Can anybody help me out with this new problem after replacing the cable -

perhaps you should try a hard reset. Ive had problems in the past where the optical joystick and the illuminators did not work, and that worked for me.
On the other hand, the top illuminators are on the same piece of hardware as the flex cable that was replaced, so a faulty flex cable is possible. The bottom illuminators are on the circuit board that the optical joystick attaches to, separate but connected to the flex cable.
Ive recently replaced my flex cable and touchscreen. The experience i had with the faulty touch screen was that it appeared to receive no power, but was in fact displaying a dark backlit illumination that could only be seen in the dark. At the same time however, the screen did not display anything. I'm not sure if this is similar to your experience, but if so then your touchscreen would need to be replaced.
ive done all repairs on the xperia myself, and one thing ive discovered is if something doesnt work right after a repair, simply disassembling it and reassembling it to make sure all the connections are properly done has worked for me in the past.
"Before the repairs, there would be a flicker of white light and random illuminations. Now there's no lights at all except the power button."
Now when you say the power button, do you mean that a red light appears under it?
I dont know if i can come to a conclusion or that i can help (or have helped) you come to a conclusion, but i can only assure you that the xperia acts out in strange and weird ways.
Good Luck!

Tags
Dismantle / Disassemble Sony Ericson Xperia X1
http://www.ifixit.com/Teardown/Sony-Ericsson-XPERIA-X1/788/1
http://www.formymobile.co.uk/xperiadisassembly.php
http://www.youtube.com/watch?v=AWDurQrRt-Y (REAR)
http://www.youtube.com/watch?v=iyGUbxFqvyc&feature=related (FRONT)
http://www.youtube.com/watch?v=elgC8hwHfYQ&feature=related
For info.
Mike

Thanks for the links. I've tried the hardreset and restoring the original rom but the issue is still there. It's really bugging me that everything works but the LCD screen. I'm currently using MyMobiler to use my phone. The touch screen works fine and so does the soft keys. Just no power for the lights. I might just give up and wait for another phone that catches my eye and then tinker with the xperia myself. but if anyone got a solution or want me to test something then I'll give it a try.
My warranty is no longer affective so I'll use my phone as a tester to help others with any problems.

TRIONDAVE, how's your Xperia running now with the cable mod that you did? Its been 6 months since you created the thread. I hope you're still around.
My Xperia X1 works nearly fine, except for the keyboard issues, so I'm thinking of opening it up. If your Ribbon mod helped I might just do it too once I've got it opened. Mine has a MOUNTain of cracks though, and the battery compartment itself is cracked on both side enough to make the compartment CURVED. Hence the Battery cover doesn't sit well.
I'm looking around for broken Xperias which I might be able to use to change the internal cracked casing. Lets see.

DatDereX1 said:
cool story bro
Click to expand...
Click to collapse
My thoughts exactly.

Hello guys, I am in need of real help over here!
Its just that Ive replaced my ribbon cable, the old one got screwd up.
However I got done for 10 minutes ago, tried to start up the phone.. without success :,(
The ribbon cable doesnt have anything to do with the start up, only the screen am I correct? Cause I cannot even start my phone..
Ive connected the charger, but when I remove the battery it shows a red light, meaning no battery, correct?
So what may the problem be exactly? Maybe the battery is all dead, or?
PLEASE HELP!

for the people with ribbon failures how long have you had the phone before it occurred ? im just interested on the cables lifespan.
mine is fine so far but i have noticed the slider is flimsy and rocks left and right.

HD2 Touch Screen issue

Hi all,
Recently had my HD2 fixed due to a horrendously cracked screen...
However I'm now having some issues with my touch screen
Basically it was all perfectly fine until about a week ago, then I couldnt use the touch unless I pushed in the bottom right hand corner and now it wont work at all...
Anyone got any ideas on what I could do? The guy who fixed it believes that its a dodgy part but I don't really believe him...
B

ba0987 said:
Hi all,
Recently had my HD2 fixed due to a horrendously cracked screen...
However I'm now having some issues with my touch screen
Basically it was all perfectly fine until about a week ago, then I couldnt use the touch unless I pushed in the bottom right hand corner and now it wont work at all...
Anyone got any ideas on what I could do? The guy who fixed it believes that its a dodgy part but I don't really believe him...
B
Click to expand...
Click to collapse
sounds like the ribbon cable from the screen to the mainboard has been either bent/creased/split/not re mounted correctly.
I'd be getting a second opinion and billing the guy who fixed it.

thank you,
I took it back today, complained about a couple of things, like the screen/glass not being plush in the device (if you can imagine that the buttons at the bottom were not raised that's about the height I mean) and there being dirt between the LCD and the glass.
Also brought along the old LCD to draw some comparisons and I think your suggestion was correct:
On the old LCD the cable is glued to the back of the LCD screen and the screen was fitted as expected...
On the device now the screen is raised and the cable is loose, can only assume that its not connecting with something on the MB?
B

yea sounds like its been badly put back together. make a fuss would be my suggestion. not sure what else to suggest.

Who did you take it 2? I need to get 2 HTC HD2s fixed

[Q] Screen flickering, what should I change? Screen or Motherboard?

Hi guys, if someone here suffered from this kind of flickering >>VIDEO LINK.
How do you managed to fix it? What part did you change, the screen or the motherboard? Thanks. Really need some help. My phone now is unusable.
]]]]]] UPDATE 1[[[[[[[
Hi guys, just got my G2 back from the dead.
I send my G2 to a phone care in the city and they said my lcd is the problem, they changed the lcd+digitizer (the whole half of my G2 )and now the problem is gone. But When I got home I noticed vertical lines on my G2 when it is turned off, not really noticeable but if you look closely you can see the vertical lines and thinking that they change it with a low quality LCD. Even in white backgrounds you can see the lines but only if you have a clear eyes . I compared it to the original LCD and I don't see any vertical lines at all, it's all black. But the frame of the new lcd is solid like the original. So, in the future, will this new LCD survive or should I go the phone care again? Thanks!
***********UPDATE 2************
[UPDATE]
I think my G2 is working now after playing games for hours in 5 days, no flickering/stuttering/jittering noticed.
But, my IMEI was change and it was rooted jellybean when they give it to me. I don't know if they change the motherboard or the whole phone except for the body case and the new screen i purchased. I asked them about the changes of the phone because it's my second time returning the phone and the women on the counter said their tech just adjust something. I don't believe that, and then I saw the IMEI changed. I didn't ask why my IMEI was change, i'll wait til something goes wrong on my G2 and sue them. LOL.
I have some questions regarding this.
1) I'm not really sure if how an IMEI was change, is it for changing the motherboard?
2) Is it legal that they don't tell me what they change on my phone?
For now my G2 is still alive and no problem after upgrading to lollipop + root + twrp. Hope it goes all well now.

coowkeee said:
Hi guys, if someone here suffered from this kind of flickering >>VIDEO LINK.
How do you managed to fix it? What part did you change, the screen or the motherboard? Thanks. Really need some help. My phone now is unusable.
Click to expand...
Click to collapse
i went to lg service and they changed some filters on motherboard in 2 hours filter,EMI/Power 2 quantity i read on the paper. i was on warranty..

That looks crazy, it definitely would be a motherboard issue, or, I had a simliar issue while repairing them (I've re-sold about 20 of them) the flex ribbon sometimes gets dirty, or out of place(the one on the bottom under the speaker). You have to remove the back, then remove the speaker(6 screws I believe on the bottom, it;s an L shape). Once you do that, make sure the square flex cable is connected well, and there is nothing touching the circuit right under it(It has a plastic tape to keep it from touching).
The connector I'm referring to is right next to the USB one on the flex. For obvious reasons I got the image from ETrade supply. You can clean the connectors with 91% or higher alcohol, DO NOT use anything less.

OverClockeD_GR said:
i went to lg service and they changed some filters on motherboard in 2 hours filter,EMI/Power 2 quantity i read on the paper. i was on warranty..
Click to expand...
Click to collapse
I think i'm out of warranty because i bought it when it was newly released. Do you think lg sc will fix it by paying them cash?

Silentwidow said:
That looks crazy, it definitely would be a motherboard issue, or, I had a simliar issue while repairing them (I've re-sold about 20 of them) the flex ribbon sometimes gets dirty, or out of place(the one on the bottom under the speaker). You have to remove the back, then remove the speaker(6 screws I believe on the bottom, it;s an L shape). Once you do that, make sure the square flex cable is connected well, and there is nothing touching the circuit right under it(It has a plastic tape to keep it from touching).
The connector I'm referring to is right next to the USB one on the flex. For obvious reasons I got the image from ETrade supply. You can clean the connectors with 91% or higher alcohol, DO NOT use anything less.
Click to expand...
Click to collapse
Ok, thanks for the tip. Will try to clean it tom and update here. Do you think smoking in front of the phone makes it dirty?

they told me that it may happen cause of heat..and its common issue
dunno really happened to me after i flashed some loli roms.... and ye im sure they will fix but they will ask 100euro+ for sure.....
imagine even the girl that works there told me her screen starts doing it ..

Silentwidow said:
That looks crazy, it definitely would be a motherboard issue, or, I had a simliar issue while repairing them (I've re-sold about 20 of them) the flex ribbon sometimes gets dirty, or out of place(the one on the bottom under the speaker). You have to remove the back, then remove the speaker(6 screws I believe on the bottom, it;s an L shape). Once you do that, make sure the square flex cable is connected well, and there is nothing touching the circuit right under it(It has a plastic tape to keep it from touching).
The connector I'm referring to is right next to the USB one on the flex. For obvious reasons I got the image from ETrade supply. You can clean the connectors with 91% or higher alcohol, DO NOT use anything less.
Click to expand...
Click to collapse
Boom!!!!!
What he said

tiguy99 said:
Boom!!!!!
What he said
Click to expand...
Click to collapse
Now, I'll definitely try it. Watching some disassemble videos now. Hope it works. :angel: :angel: :angel:

coowkeee said:
Now, I'll definitely try it. Watching some disassemble videos now. Hope it works. :angel: :angel: :angel:
Click to expand...
Click to collapse
When you replace your lcd they always tell you to make sure you have both connectors securely in place above the usb connector. One of them is the ground connection to your LCD!
Make sure both are fastened correctly and test before you seal your phone back together.
Keep us posted

Silentwidow said:
That looks crazy, it definitely would be a motherboard issue, or, I had a simliar issue while repairing them (I've re-sold about 20 of them) the flex ribbon sometimes gets dirty, or out of place(the one on the bottom under the speaker). You have to remove the back, then remove the speaker(6 screws I believe on the bottom, it;s an L shape). Once you do that, make sure the square flex cable is connected well, and there is nothing touching the circuit right under it(It has a plastic tape to keep it from touching).
The connector I'm referring to is right next to the USB one on the flex. For obvious reasons I got the image from ETrade supply. You can clean the connectors with 91% or higher alcohol, DO NOT use anything less.
Click to expand...
Click to collapse
tiguy99 said:
When you replace your lcd they always tell you to make sure you have both connectors securely in place above the usb connector. One of them is the ground connection to your LCD!
Make sure both are fastened correctly and test before you seal your phone back together.
Keep us posted
Click to expand...
Click to collapse
Cleaned all the connectors and securely placed it well, but nothing happens. I think it really needs a change parts.
Thank you anyway.

OverClockeD_GR said:
they told me that it may happen cause of heat..and its common issue
dunno really happened to me after i flashed some loli roms.... and ye im sure they will fix but they will ask 100euro+ for sure.....
imagine even the girl that works there told me her screen starts doing it ..
Click to expand...
Click to collapse
I think we have the same cause of the problem. :/ First I have the yellow spots then this happens. :/
Will go to service center after I worked for cash, lol.

coowkeee said:
I think we have the same cause of the problem. :/ First I have the yellow spots then this happens. :/
Will go to service center after I worked for cash, lol.
Click to expand...
Click to collapse
Please keep us posted on the results after you get the new screen.
Share your thoughts on this thread
http://forum.xda-developers.com/lg-g2/help/screen-flickering-change-screen-t3069110

tiguy99 said:
Please keep us posted on the results after you get the new screen.
Share your thoughts on this thread
http://forum.xda-developers.com/lg-g2/help/screen-flickering-change-screen-t3069110
Click to expand...
Click to collapse
Hi guys, just got my G2 back from the dead.
I send my G2 to a phone care in the city and they said my lcd is the problem, they changed the lcd+digitizer (the whole half of my G2 )and now the problem is gone. But When I got home I noticed vertical lines on my G2 when it is turned off, not really noticeable but if you look closely you can see the vertical lines and thinking that they change it with a low quality LCD. Even in white backgrounds you can see the lines but only if you have a clear eyes . I compared it to the original LCD and I don't see any vertical lines at all, it's all black. But the frame of the new lcd is solid like the original. So, in the future, will this new LCD survive or should I go the phone care again? Thanks!
I hope someone here share their experience on their 2nd LCD. Thanks!

:crying: :crying: :crying:
[UPDATE]
After few days of youtube and playing games, my phone started stuttering/flickering again like on my first post -_-
I paid for the new LCD that they change, should I pay another bucks for the motherboard problem? or they'll give me a refund for the new LCD I bought that didn't fix my problem? Please someone reply me asap. Thanks

This error is on mainboard. Fix it is very simple. I has lot about 10$ for this solution.sorry bbecause my english's bad.

[UPDATE]
I think my G2 is working now after playing games for hours in 5 days, no flickering/stuttering/jittering noticed.
But, my IMEI was change and it was rooted jellybean when they give it to me. I don't know if they change the motherboard or the whole phone except for the body case and the new screen i purchased. I asked them about the changes of the phone because it's my second time returning the phone and the women on the counter said their tech just adjust something. I don't believe that, and then I saw the IMEI changed. I didn't ask why my IMEI was change, i'll wait til something goes wrong on my G2 and sue them. LOL.
I have some questions regarding this.
1) I'm not really sure if how an IMEI was change, is it for changing the motherboard?
2) Is it legal that they don't tell me what they change on my phone?
For now my G2 is still alive and no problem after upgrading to lollipop + root + twrp. Hope it goes all well now.

Hi guys, i have a similar problem. I bought a new lcd on aliexpress.....that is the video of the problem....
http://www.mediafire.com/watch/glzqihgdzz12jsj/Lgg2_lcd.mp4
The strange thing is , not in every operation make the same problem. after days i see that problem usually on facebook and a lot on clash of clans .
I make also a screenshot on the clash of clans and when i open the picture the screen flickering .....
its like when the phone show some combination of color make this problem

My Lg PRO 2 Phablet did the same from first turn on, flickering on and off, very dissapointed as i had mine direct from Hong Kong and couldnt send it back. What i did was to tak all of the screws out and take the plastic back off, then re fitted the back only, no screws and turned on, no more flickering. Then i put a couple of screws in and tried again, still no flicker, then after a couple of more screws by the sim socket it started to flicker again! Now i just run the phone minus a few screws, it must be a pressure thing!

Hi, i have exactly the same problem, specially in combination of colors (green red and blue most of the time). how did you manage to fix your phone ? did you change the mainboard ? thanks for your help.

Benz83 said:
Hi guys, i have a similar problem. I bought a new lcd on aliexpress.....that is the video of the problem....
The strange thing is , not in every operation make the same problem. after days i see that problem usually on facebook and a lot on clash of clans .
I make also a screenshot on the clash of clans and when i open the picture the screen flickering .....
its like when the phone show some combination of color make this problem
Click to expand...
Click to collapse
Hi, i watched your video, and i have exactly the same problem, specially in combination of colors (green red and blue most of the time). how did you manage to fix your phone ? did you change the mainboard ? thanks for your help.

left side screen glitched

Hello,
The left side of the screen shows some Missingno type glitching (I've attached some pics)
Does anyone know where this type of problem comes from?
I had the screen replaced and it worked beautifully afterwards for a couple of days...
I also installed system updates.. so I'm wondering; is this a hardware or software issue?
Thanks for your time and interest
/Shady69

Happened to my wife. Needed to be returned and fixed, hardware glitch not software. I am not sure if it was a screen issue or some other hardware.
Sent from my XT1575 using Tapatalk

Did you have the screen replaced because of the screen flashing, or did the flashes start only after you had the screen replaced?
If the problem has been consistent over the course of two different screens, it would point towards a hardware fault on the sending end of the display connector, right where the ribbons leave the motherboard.
If this problem is brand-new, it might just be that the display connector was not fully secured when the new screen was installed.

Mine is doing the exact same thing. Left side goes all grey and static looking.
I took it apart and reseated the screen ribbon connector and at first I thought it made a difference, but now it continues to glitch out. I took it apart a second time and it has the half screen right at boot up. Sometimes it goes away just setting on the desk but seems to come back regularly. Its only the visual part of the screen, the touch points are still all in the same locations. And when I took a screen shot while it was glitching, the screen shot came out normal. So I am hoping its only the screen/digitizer that is going bad.
I am going to buy a new screen and see if that fixes it. Its only $60 on eBay and its pretty simple to take apart. I will post back if it fixes the problem. That way if someone else has the issue they will know.

Moto x style display problem
I have got the similar problems with display and I will return for warranty repair. I will tell you later what happened.

Downgrade to Lollipop , It worked for me.!
...
(This is the tip for everyone)

I replaced the screen and that seems to have fixed it for now. I haven't had much chance to use it since the screen replacement though. I will update in the next week or so and let everyone know how the screen replacement holds up.

The replacement screen only lasted about a week and now the righthand side has glitched out. I am going to take it apart and put it back together but i think its time for a new phone.
These phone are getting cheap and I really like it so I may just get another. Although the lure of a dual sim version is attractive.