I just thought I would post about this briefly. I searched before hand and was unable to find a single post online anywhere saying that anyone had tried this, but since I already have an account here I thought this would be a quick and easy way to get proof of this online.
But it is official.
My wife's 4 year old Droid Incredible was just put on Tracfone BYOP less than a month ago and decided to die last week, so we bit the bullet and picked up a refurbished POSTPAID Verizon Moto G on eBay for $90 shipped. They said it would only work on Verizon post paid or Page Plus, but we received the phone today and my wife activated it just fine by calling Tracfone.
We have the $200 yearly plan for 4500 minutes, 4500 texts and 4.5Gb of data, and our service end date was for some reason pushed all the way back to 2018. So, depending on usage, we could be paying $200 for 4 years of service and $90 for an awesome phone to use on it.
Definitely the best deal going right now for people who have moderate cell phone usage but want something that works well when its needed. Also the phone updated to 4.4.4 with zero issues over wifi.
I'm not aware of any postpaid verizon moto g's in existence. Sounds like you got a prepaid model. What's the model #? XT_____ ?
Verizon Moto G working on Tracfone QUESTION
ozzuneoj, Thanks for the posting about the successful activation of your Used Motorola Moto G Verizon CDMA SmartPhone on the Tracfone BYOP system using the Pay-As-You-Go Plan.
I have a QUESTION:
Was your smartphone already activated on Verizon when you attempted to verify the MEID number with Tracfone? In other words, when you turned on your Moto G smartphone for the first time, did you accept the prompt to activate it on Verizon as part of the first boot up sequence?
I am asking because the phone I purchased on eBay (Moto G XT1028) was used and refurbished. Tracfone has been unable to accept the MEID number to activate the smartphone on its system, even though Straight Talk, Net10, AND my local Verizon wireless store checked the MEID and found the ESN clean. I am wondering if perhaps my used smartphone is too clean. Does it need to be activated first on Verizon before activating it on Tracfone?
I've been on the phone with Tracfone tech support for hours, and on their chat, too. Any help here will be greatly appreciated. Cheers!
Verizon Moto G DOES work on Tracfone
I am writing to report SUCCESS! And, with apologies to all, I am answering my own question. The prepaid CDMA USED Verizon Moto G (1st gen) 3G smartphone with clean ESN should NOT be activated on Verizon before taking it to Tracfone online. "Refurbished" turns out to be okay.
Getting the Moto G accepted was a hassle taking 2, very long sessions over the phone with Tracfone, but it was successful last night. I read elsewhere that if you do not get your phone activated the first time, keep trying. It was good advice. To my amazement, second time going through the steps with tech support, Tracfone registered the Moto G.
I purchased mine on eBay for $48 with free shipping. The title read: Motorola Moto G XT1028 8GB Android 4.3 Smartphone 4.5" Verizon 3G LTE - Black. The seller buyrite7 is slow to ship so cannot recommend. I tested my Verizon CDMA Prepaid smartphone MEID on Net10 and Straight Talk online to see if it was acceptable for their systems (yes), AND went to my Verizon wireless store where the MEID came back a clean ESN.
It appears that the BYOP process must be done while speaking on the phone with a rep 1-800-867-7183. When you go through the initial telephone tree, at the end when the recording asks for your telephone number, instead hit 0 to each request until he puts a human on the line.
I was charged $9.99 to "activate" the phone using my credit card. Also, over the phone, I had to choose quickly a talk/text/data card to apply to the new phone. The tech said the $9.99 "30 minute card" (tripling to 90) was the cheapest. Instead, have the page from tracfonewireless.com up on your screen because there halfway down you will find the value plan for 50 minutes (tripling to 150) for $9.99 which is a better deal. If you sign up (later) for automatic payment, your unused minutes continue to accumulate in your account. You never lose them.
The Moto G is a dream. It is snappy and full of features that I am just beginning to explore. I hope to tie it into my Google Voice account so as to keep the text and talk load low. My parting word is: do NOT give up with the Moto G on Tracfone. Keep trying until you find a tech who knows how to get the job done. Best wishes.
bettyhills said:
I am writing to report SUCCESS! And, with apologies to all, I am answering my own question. The prepaid CDMA USED Verizon Moto G (1st gen) 3G smartphone with clean ESN should NOT be activated on Verizon before taking it to Tracfone online. "Refurbished" turns out to be okay.
Getting the Moto G accepted was a hassle taking 2, very long sessions over the phone with Tracfone, but it was successful last night. I read elsewhere that if you do not get your phone activated the first time, keep trying. It was good advice. To my amazement, second time going through the steps with tech support, Tracfone registered the Moto G.
I purchased mine on eBay for $48 with free shipping. The title read: Motorola Moto G XT1028 8GB Android 4.3 Smartphone 4.5" Verizon 3G LTE - Black. The seller buyrite7 is slow to ship so cannot recommend. I tested my Verizon CDMA Prepaid smartphone MEID on Net10 and Straight Talk online to see if it was acceptable for their systems (yes), AND went to my Verizon wireless store where the MEID came back a clean ESN.
It appears that the BYOP process must be done while speaking on the phone with a rep 1-800-867-7183. When you go through the initial telephone tree, at the end when the recording asks for your telephone number, instead hit 0 to each request until he puts a human on the line.
I was charged $9.99 to "activate" the phone using my credit card. Also, over the phone, I had to choose quickly a talk/text/data card to apply to the new phone. The tech said the $9.99 "30 minute card" (tripling to 90) was the cheapest. Instead, have the page from tracfonewireless.com up on your screen because there halfway down you will find the value plan for 50 minutes (tripling to 150) for $9.99 which is a better deal. If you sign up (later) for automatic payment, your unused minutes continue to accumulate in your account. You never lose them.
The Moto G is a dream. It is snappy and full of features that I am just beginning to explore. I hope to tie it into my Google Voice account so as to keep the text and talk load low. My parting word is: do NOT give up with the Moto G on Tracfone. Keep trying until you find a tech who knows how to get the job done. Best wishes.
Click to expand...
Click to collapse
Hey, thanks for posting this. I am interested in using a Moto G on Tracfone (the Samsung fascinate doesn't cut it anymore)
I have a few questions, if you don't mind. First, does MMS work? Second, I found a listing on eBay that is refurbished with a clean esn. Do your think this one will work? Third, how is the tracfone service? Are calls crisp and loud? Does texting work ok? and how fast is the device?
Thanks,
Wws12
bettyhills said:
It appears that the BYOP process must be done while speaking on the phone with a rep 1-800-867-7183. When you go through the initial telephone tree, at the end when the recording asks for your telephone number, instead hit 0 to each request until he puts a human on the line.
Click to expand...
Click to collapse
That's a recent change. Until recently you could do it all online.
The old site may still be active https://www.tracfone.com/byop_cdma/index.jsp
But recently the link from tracfonewireles.com or tracfone.com goes to tracfone-orders.com where you can buy a NAC w/ or w/o airtime that then get mailed to you. No further info on what to do once you have the NAC in your hands. I assume the above link is included with the package.
But, you can still purchase the NAC from the link above and register the phone.
Once registered you have to activate in a second step, that included adding airtime, either form a card purchased elsewhere, but in that step, or from another active TF device (also transferring the phone number)
You are right! The vital link to check the MEID and zip code on the Tracfone site : https://www.tracfone.com/byop_cdma/index.jsp still works. I will be using it to check my second Moto G arriving from eBay tomorrow. Thank you for sharing it!
---------- Post added at 09:36 PM ---------- Previous post was at 08:57 PM ----------
wws12,
If your refurbished with a clean esn purchase-to-be is a prepaid CDMA USED Verizon Moto G (1st gen) 3G smartphone it should work on Tracfone's BYOP program. Most people go through the activation without a hitch. If your device meets the cited specs & there is a problem getting Tracfone to activate the phone, call them and go through the process again and again until it works. Don't quit.
I just got my phone (1 day) up and running so have not tried MMS. Have not sent any texts yet, but received several just fine.
The Tracfone service is good so far. Calls are crisp and loud.
The device is VERY FAST, and what surprises me most is how good it is at surfing the web bringing back results on 3G (a joy) and very easy to read on the screen. In comparison, my Samsung 7" tablet is somewhat clunky at the task. (A note: to make the Moto G faster, I disabled all unwanted apps keeping them from draining resources, e.g. residual Verizon apps, Google News, etc. )
It is in line to receive the Android 5.0 Lollipop update soon.
Has anyone here been able to activate a Moto G (XT1031) on StraightTalk (owned by Tracfone)?
Interested in this too. Got a brand new Verizon Moto G at Walmart for $39 (Black Friday sale). I bypassed the activation screen easily so it has not been activated on Verizon.
I was sure that PagePlus would not take the ESN and it didn't. The Net10 site accepted the ESN though and showed what kit to get in the store to activate the phone The Tracfone site, well, that MEID and zip code link does nothing. I put in the MEID and zip and nothing happens clicking Continue. I'd rather have Tracfone as I only need pay as you go, not monthly.
I know they sell Net10 Bring your own phone kits at stores, does Tracfone sell those in stores?
bettyhills said:
You are right! The vital link to check the MEID and zip code on the Tracfone site : https://www.tracfone.com/byop_cdma/index.jsp still works. I will be using it to check my second Moto G arriving from eBay tomorrow. Thank you for sharing it!
---------- Post added at 09:36 PM ---------- Previous post was at 08:57 PM ----------
wws12,
If your refurbished with a clean esn purchase-to-be is a prepaid CDMA USED Verizon Moto G (1st gen) 3G smartphone it should work on Tracfone's BYOP program. Most people go through the activation without a hitch. If your device meets the cited specs & there is a problem getting Tracfone to activate the phone, call them and go through the process again and again until it works. Don't quit.
I just got my phone (1 day) up and running so have not tried MMS. Have not sent any texts yet, but received several just fine.
The Tracfone service is good so far. Calls are crisp and loud.
The device is VERY FAST, and what surprises me most is how good it is at surfing the web bringing back results on 3G (a joy) and very easy to read on the screen. In comparison, my Samsung 7" tablet is somewhat clunky at the task. (A note: to make the Moto G faster, I disabled all unwanted apps keeping them from draining resources, e.g. residual Verizon apps, Google News, etc. )
It is in line to receive the Android 5.0 Lollipop update soon.
Click to expand...
Click to collapse
betty-
will this one work?
http://www.ebay.com/itm/Great-Motor...1220725523?pt=Cell_Phones&hash=item2ed9b09b13
Thanks,
wws12
Tersanyus said:
Got a brand new Verizon Moto G at Walmart for $39 (Black Friday sale). I bypassed the activation screen easily so it has not been activated on Verizon.
Click to expand...
Click to collapse
Then it will still be listed as a prepaid device and you won't be able to activate it anywhere other than Verizon (on the $45 ALLSET plan).
The Tracfone site, well, that MEID and zip code link does nothing. I put in the MEID and zip and nothing happens clicking Continue. I'd rather have Tracfone as I only need pay as you go, not monthly.
Click to expand...
Click to collapse
I haven't see the TF kits in stores yet, but it won't work.
On the TF site, after you enter the MEID and zip, =press continue and the page reloads. Should grey out the items you entered and give a selection box below them labeled "*Is your phone currently active?" with yes or no choices.
Selecting yes gives you a note about porting and a box to agree to port the number or deactivate the phone first. Then select that you have a NAC (purchased elsewhere) or you need to buy one.
Selecting no, gives the 2 NAC choices, and and option to "upgrade" from another BYOD device
If it fails at any point it means your phone is not compatible, even if the error messages don't say that.
I just checked it with a known compatible MEID and it was working fine.
wws12, Its specifications appear to exactly match Tracfone's requirements. It matches the one that I purchased (http://www.ebay.com/itm/361116794967?_trksid=p2059210.m2749.l2649&ssPageName=STRK:MEBIDX:IT) that Tracfone activated. No guarantees, but it should work fine. Best wishes.
A caution to others who are tempted to purchase a NEW Verizon phone. Do not do it if you intend activating on Tracfone. Tracfone is very clear that the phone must be USED. With thanks to the authors, here is a link with more information about using a Moto G on the Tracfone BYOP Program: http://tracfonereviewer.blogspot.com/2014/11/use-moto-g-with-tracfone-byop.html
Related
its been a while since i have been able to contribute as an android user, but I lost my iPhone 5c that I had been on (including 2 warranty replacements) for 18 months. I had just gotten a warranty replacement and did not have "Find my iPhone turned on". I had to think fast because I wanted a phone today and was budget conscious. Temporarily, I switched back to an old 3G phone -- a non-smartphone. Verizon had always been hesitant to activate pre-paid phones on post paid accounts. Some people found work arounds for the late 2013 Moto G which was intended for Big V's prepaid customer base.
With the Moto E (2nd gen) available on prepaid for Verizon (XT1528) and it being an LTE phone comments on many Android related sites mentioned that it honored Verizons LTE SIM unlocked policy. That is true, but they could have still blocked the IMEI from activation on a post paid.
I got this phone for $70 at Best Buy today and was determined to activate it. I decided to go the route of Verizon's online customer service. Without any hesitation the rep activated it for me and also allowed me used the Micro SIM that came with the device. The Moto E 2nd gen is a diamond in the rough, even for post paid use.
If you have an existing Verizon phone with a Micro SIM -- you should be able to just pop in without a hassle. Since, I was going from a 3G feature phone and since my lost iphone 5c had a nano-sim I had to "call it in". No troubles at all.
This is great news. I bought one last night hoping they will let me activate it too.
The website is asking me to call them, so I will have to. I am moving from another 4G LTE phone, but want a phone to tether my unlimited data with.
TheXev said:
This is great news. I bought one last night hoping they will let me activate it too.
The website is asking me to call them, so I will have to. I am moving from another 4G LTE phone, but want a phone to tether my unlimited data with.
Click to expand...
Click to collapse
Yes you are right. If you try the online self-activation tool, it does tell you to call them. The IMEI is clearly flagged in their system.
I just used the 'Contact US' feature at the top of the page and started a live chat with a rep under the account services category. I received no pushback at all. We have three lines with them. We pay a lot more with them then we would even with ATT. I was even willing to take my line and walk if they gave me a hard time on this. Surprisingly -- nothing. I even prefaced my request with --- "I know you guys don't like to do this". Even that didn't prompt a response.
One thing I should point out...2 things actually. And I know that people looking for a budget phone or temp phone. aren't going to care.
- The phone comes with a crippled version of Moto Assist (now known as just "Moto") which gives a wide array of do not disturb features. My wife has the late 2013 Droid Ultra and she has way more options than me. Apparently the new Moto X and Droid Turbo have the full features of this app.
-This phone doesn't support the LTE advanced calling. Again, this shouldn't be a big deal. Verizon didn't have it for the longest time, call and data at the same time.
I just bought a micro-sim to nano-sim converter so I can simply swap sim-cards between each phone.
Does Verizon still require you to activate the imei if the same sim is used?
*edit* Great, I can't unlock the bootloader. Moto's website says the device doesn't qualify.
TheXev said:
I just bought a micro-sim to nano-sim converter so I can simply swap sim-cards between each phone.
Does Verizon still require you to activate the imei if the same sim is used?
*edit* Great, I can't unlock the bootloader. Moto's website says the device doesn't qualify.
Click to expand...
Click to collapse
i think you should be all set using the same SIM. be sure to post and let us know how it goes. This phone is no Droid Turbo or GS6 but basically -- it gets the job done. I have used it for about 24 hours now. I find the battery no worse than the iPhone 5c. it may be a bit better.
TheXev said:
*edit* Great, I can't unlock the bootloader. Moto's website says the device doesn't qualify.
Click to expand...
Click to collapse
Carriers tend to opt-out of Moto's bootloader unlocking program. The AT&T, Cricket, Verizon, etc bootloaders cannot be unlocked yet.
TheXev said:
I just bought a micro-sim to nano-sim converter so I can simply swap sim-cards between each phone.
Does Verizon still require you to activate the imei if the same sim is used?
*edit* Great, I can't unlock the bootloader. Moto's website says the device doesn't qualify.
Click to expand...
Click to collapse
I highly recommend the LG Transpyre over the E for Verizon. I got the Transpyre for $50, and it's got root and TWRP and CM12 on the way.
TheXev said:
This is great news. I bought one last night hoping they will let me activate it too.
The website is asking me to call them, so I will have to. I am moving from another 4G LTE phone, but want a phone to tether my unlimited data with.
Click to expand...
Click to collapse
Wait!
Xev something you should know that I have not found a workaround for yet. I have a grandfathered unlimited data plan and use hotspot tethering. All android phones on Verizon with 4.4.4 or later have a block on hotspot tethering. The phone checks your subscription (software check) to Verizon's hotspot tethering add on service then will not enable hotspot tethering.
Google definitive guide to unlimited Verizon hotspot tethering on XDA for what things need to be in place on the Moto E 2015 LTE to tether.
bonfiretits said:
Wait!
Xev something you should know that I have not found a workaround for yet. I have a grandfathered unlimited data plan and use hotspot tethering. All android phones on Verizon with 4.4.4 or later have a block on hotspot tethering. The phone checks your subscription (software check) to Verizon's hotspot tethering add on service then will not enable hotspot tethering.
Google definitive guide to unlimited Verizon hotspot tethering on XDA for what things need to be in place on the Moto E 2015 LTE to tether.
Click to expand...
Click to collapse
my response would be be --- of course! Would you expect any different?
the verizon version of this phone has not been rooted yet. So if you had unlimited data and some root-only app to tether -- its not going to work. If tethering is so important ...switch to a metered plan or get a new phone..
This phone is not an iPhone 6 or a GS6 or a Droid Turbo. My whole point in starting this thread was
1) the phone can be activate on postpaid plans
2) its a very decent phone -- as a phone for someone with simple needs or who needs a "burner" (meaning a phone for short term use --- not the other meaning of burner lol)
I agree with everything you said about the phone. And certainly appreciate you starting the thread since I was looking for this info a short while ago.
Did you buy the phone unactivated online or in-store activated? That is before you inserted your postpaid SIM.
bonfiretits said:
I agree with everything you said about the phone. And certainly appreciate you starting the thread since I was looking for this info a short while ago.
Did you buy the phone unactivated online or in-store activated? That is before you inserted your postpaid SIM.
Click to expand...
Click to collapse
from what I have been told, the Verizon prepaid phones are sold unactivated on Amazon but activated if you buy it through Best Buy.
I bought mine at Best Buy. I got the same error message that some of you got when you tried to type the phones identification number into Verizon's website. At that point I struck up a live conversation with a Verizon representative using their online chat. I've always found the online chat to be very competent and usually better than phone support. However the online chat support gets swamped and it isn't always available all day long
Sprint/Boost Moto e 2015 LTE
Both model works with GSM internationally.
working fine in india GSM carriers 2G and 3G only.
Walmart Moto E 2015
I bought a xt1528 at walmart the other night for $64. I recently soft-bricked my s4 and have not been able to get it back yet. Its been about 5 days, and I cannot go without a phone - so it works for me as a temporary phone. I just popped my SIM out of my S4 and threw it in the Moto E and fired it up. No problems. Not bad for a $65 phone actually, I would recommend it for anyone in a similar situation. Now off to figure out my S4 issue. :crying:
My xt1528 should be here today. I'm replacing a nerfed LG MS659, and the E is an upgrade in every category for half of what I paid for the LG. Lets hope the bootloader can be unlocked soon!
Prepaid Moto E 2nd gen 1528 postpaid
I bought one the other day and this was the conversation I had with Verizon:
Jennifer: Are you having issues with the phone?
Brainfarth: Kind of.. I bought a new Moto E 2nd gen from ebay and it
turned out to be a prepaid model, but I would like to use it as her
primary phone.
Jennifer: The only way to add a pre-paid phone would be if it's been
used for 6 months on the pre-paid network.
Brainfarth: Since it's new, that would not work. Is it possible to
root it to get around this issue?
Jennifer: Either way it would still be the 6 month rule in order to
add it to a post paid account.
Jennifer: I'm sorry about that
Brainfarth: Okay. Want to buy a new prepaid phone?
Jennifer: You can check online to see what it's worth if you trade it in
Brainfarth: Well, that's all I needed to know. Thanks for the assistance.
So i'm back to square one. Is there a workaround? Or do I keep trying to get them to transfer it over?
Having now activated the Moto E on my account twice in the past 3 weeks with VZW assistance, I want to say that I think you approached the conversation wrong. I am not sure if the dialogue you typed out was an online transcript or your recollection of a phone conversation. Both times, I did it using verizon's online chat support.
Tips:
1. You should not say up front "this was a prepaid phone, that I got from _______ " Don't even get into that. Tell VZW that you want to activate another phone on your account and that you have the IMEI and SIM number read to give them. In my case I told them I needed to temporarily use a different phone while I contemplated a long term replacement. This extra info was true in my case but probably not needed.
2. The rep takes the IMEI, it goes through, and then they ask for the SIM number. The sim that comes with the Moto E 1528 (2015 edition Verizon package) looks like any other Verizon LTE Micro SIM.
3. In the past with Verizon 3G prepaid phones --- people used to say that the Amazon models came unactivated and could be activated on prepaid plans while the Best Buy were pre activated in store and could not be activated on verizon post pay plans. This wisdom does not apply here. I bought my phone at Best Buy.
4. You mentioned that you purchased "on ebay". The only problem I could see you having is if you bought a used phone but I don't think you did right?
5. If you acquired this Moto E for verizon, unopened and never activated, you can activated. From what I understand you never even got to the point of giving them the IMEI and SIM number.
6. Don't mention the phone. Don't mention pre pay. Once you get a rep (online preferable) that will allow you give them the IMEI and SIM --- get back to us on here. I think you will have your phone working at that point.
Brainfarth said:
I bought one the other day and this was the conversation I had with Verizon:
Jennifer: Are you having issues with the phone?
Brainfarth: Kind of.. I bought a new Moto E 2nd gen from ebay and it
turned out to be a prepaid model, but I would like to use it as her
primary phone.
Jennifer: The only way to add a pre-paid phone would be if it's been
used for 6 months on the pre-paid network.
Brainfarth: Since it's new, that would not work. Is it possible to
root it to get around this issue?
Jennifer: Either way it would still be the 6 month rule in order to
add it to a post paid account.
Jennifer: I'm sorry about that
Brainfarth: Okay. Want to buy a new prepaid phone?
Jennifer: You can check online to see what it's worth if you trade it in
Brainfarth: Well, that's all I needed to know. Thanks for the assistance.
So i'm back to square one. Is there a workaround? Or do I keep trying to get them to transfer it over?
Click to expand...
Click to collapse
It was an unopened Ebay purchase. I contacted them online last time.. So I contacted them again (fingers crossed that they didnt read the last conversation with them) and stated I wanted to swap a phone on the account. Verification, then what's the IMEI and SIM numbers. Went off without a hitch.
Way to go man. Now we have proven that it works. One thing I have noticed is that this phone lags quite a bit, especially with encryption turned on. Google actually allowed the 2015 Moto E to bypass their own policy stating that all 5.0 devices would have encryption turned on by default. The policy has been temporarily lifted. I try out a lot of devices and also consume a wide swath of "tech media". Even from the very pro-Android crowd, 5.0, 5.01, 5.02 have been a nightmare for large numbers of people on numerous devices. I totally understand why Verizon and Motorola are going with a 5.1 only or 5.1.1 on the Droid Turbo. They have it to get it right. My brother has a 2013 Moto X and he is so happy that he never got 5.0.x. He will be upgraded directly to 5.1.x as well.
Thanks.. I haven't had a chance to play with the moto e yet, so I dont know how fast/slow it is (gave it to my mom as soon as it was up and running). I have the M8 that was rooted till 5.0.1 came out. Haven't noticed too many things wrong with it since, other than I cant currently root my phone.
so Today it looks like they blocked it. I tried first with the online chat and then I just got off the phone with tech support and neither could activate the phone. I followed the suggestions here and never mentioned prepaid, they asked for IMEI and SIM and then got blocked. No amount of trying by either tech would solve it, so it looks like that was a short-lived workaround. Thank you Verizon.
My biggest beef is that I'd happily buy the phone on postpaid for more money if they'd only offer it. I like the phone and the specs beat out the other low-end phones V offers currently.
...sigh...
What's really annoying is that their policy clearly states that 4G prepaid phones are not locked, nor is there any 6 month requirement for them:
http://www.verizonwireless.com/aboutus/commitment/safety-security/device-unlocking-policy.html
...double-sigh...
So I had my Nexus 6 delivered today, the open version ordered from Google. Went in to Verizon to have them switch over my sim (I had a larger sim with my LG G3, so had to get a smaller sim), and after 45 minutes of back and forth, they refused to put the device on their network because as they say "We have a Nexus 6 device already on our network, so you can purchase it from us". That was my official answer given to me from them. We tried two different technicians, managers, etc, and they downright refused.
I'm over this crap with them, spent my entire lunch hour doing this, dealing with getting the device after it wasn't able to be delivered to my address, multiple trips to the local fedex office.. The second I can cancel my account with them, I'm out.
If you have Verizon and want to order one of these, you'll have to order their blue piece of crap (I wanted the white version) and the only phone on for any of the networks that wont work elsewhere.
Mario
desantim said:
So I had my Nexus 6 delivered today, the open version ordered from Google. Went in to Verizon to have them switch over my sim (I had a larger sim with my LG G3, so had to get a smaller sim), and after 45 minutes of back and forth, they refused to put the device on their network because as they say "We have a Nexus 6 device already on our network, so you can purchase it from us". That was my official answer given to me from them. We tried two different technicians, managers, etc, and they downright refused.
I'm over this crap with them, spent my entire lunch hour doing this, dealing with getting the device after it wasn't able to be delivered to my address, multiple trips to the local fedex office.. The second I can cancel my account with them, I'm out.
If you have Verizon and want to order one of these, you'll have to order their blue piece of crap (I wanted the white version) and the only phone on for any of the networks that wont work elsewhere.
Mario
Click to expand...
Click to collapse
well, there are many many many people using a google play store version n6 on verizon, without issue. i suggest you talk to reps in a different store.
desantim said:
So I had my Nexus 6 delivered today, the open version ordered from Google. Went in to Verizon to have them switch over my sim (I had a larger sim with my LG G3, so had to get a smaller sim), and after 45 minutes of back and forth, they refused to put the device on their network because as they say "We have a Nexus 6 device already on our network, so you can purchase it from us". That was my official answer given to me from them. We tried two different technicians, managers, etc, and they downright refused.
I'm over this crap with them, spent my entire lunch hour doing this, dealing with getting the device after it wasn't able to be delivered to my address, multiple trips to the local fedex office.. The second I can cancel my account with them, I'm out.
If you have Verizon and want to order one of these, you'll have to order their blue piece of crap (I wanted the white version) and the only phone on for any of the networks that wont work elsewhere.
Mario
Click to expand...
Click to collapse
You can get it working. Read this thread. http://forum.xda-developers.com/nexus-6/general/how-to-verizon-nano-sim-nexus-6-t2944308
My personal experience here: http://forum.xda-developers.com/showpost.php?p=57564205&postcount=99
I guess things are hit or miss at Verizon. When the store couldn't help me I had them call Technical Support, tech support assigned a nano sim from the store to a dummy IMEI number and activated it on my account. Took them 10 minutes to do what the store couldn't figure out in an hour. They have dummy IMEI's, just have to reach someone that knows what they are doing...
desantim said:
So I had my Nexus 6 delivered today, the open version ordered from Google. Went in to Verizon to have them switch over my sim (I had a larger sim with my LG G3, so had to get a smaller sim), and after 45 minutes of back and forth, they refused to put the device on their network because as they say "We have a Nexus 6 device already on our network, so you can purchase it from us". That was my official answer given to me from them. We tried two different technicians, managers, etc, and they downright refused.
I'm over this crap with them, spent my entire lunch hour doing this, dealing with getting the device after it wasn't able to be delivered to my address, multiple trips to the local fedex office.. The second I can cancel my account with them, I'm out.
If you have Verizon and want to order one of these, you'll have to order their blue piece of crap (I wanted the white version) and the only phone on for any of the networks that wont work elsewhere.
Mario
Click to expand...
Click to collapse
there are a gazillion post on this topic. You can cut down your G3's SIM card and use it - SIM cutters are cheap on Amazon.
Or you can order a nano SIM card from Verizon - you can tell them you are buying a used S6 and they will mail you one. Then when it arrives, all you need is the IMEI of a Verizon Android device that takes a nano SIM card and you can have a chat rep activate the nano SIM they send you using that IMEI. You can usually find someone who posted a picture of a box with an IMEI on it - Moto X will work as will S6, M8, M9, but not iPhones, those are different nano SIMs.
Or if you know anyone on Verizon who has an Android that uses a nano SIM card, you can suspend their line w/o billing temporarily to free up their phone to use it to activate the nano SIM on your line. Then when you have done that, you pop the nano SIM in your N6 and then they can put their SIM card back in their device and unsuspend their line.
I always have two Verizon sim cards stored in case the next phone I get uses a different sim card size. They're easy to get by contacting a VZW rep or ordering one online from some seller for cheap. Activating them through chat is easy. You can also activate it yourself by switching your device through My Verizon, but since the Google Play version isn't a Verizon IMEI, that option won't work. I avoid having to go deal with VZW reps in person
Sent from my GS6
Just cut that sim - win!
JulesJam said:
there are a gazillion post on this topic. You can cut down your G3's SIM card and use it - SIM cutters are cheap on Amazon.
Or you can order a nano SIM card from Verizon - you can tell them you are buying a used S6 and they will mail you one. Then when it arrives, all you need is the IMEI of a Verizon Android device that takes a nano SIM card and you can have a chat rep activate the nano SIM they send you using that IMEI. You can usually find someone who posted a picture of a box with an IMEI on it - Moto X will work as will S6, M8, M9, but not iPhones, those are different nano SIMs.
Or if you know anyone on Verizon who has an Android that uses a nano SIM card, you can suspend their line w/o billing temporarily to free up their phone to use it to activate the nano SIM on your line. Then when you have done that, you pop the nano SIM in your N6 and then they can put their SIM card back in their device and unsuspend their line.
Click to expand...
Click to collapse
I'd have to second this. I had a 2014 Moto X and just swapped the SIM with no issues. However, I think they easiest thing for you to do would be to order a cheap SIM cutter. Amazon.com - Aerb SIM Cutter
You could have saved yourself time and frustration by simply reading one of the dozens of threads that already explain this very issue. Nice to have another Verizon thread though /s
akellar said:
You could have saved yourself time and frustration by simply reading one of the dozens of threads that already explain this very issue. Nice to have another Verizon thread though /s
Click to expand...
Click to collapse
Equally as helpful your response I presume, original as it may be But I appreciate your input all the same being that it's a public forum and all.
Yes you can cut the micro sim to nano sim as many people here said, but if i was you i cut verizon first for that kind of service. dont' know about other carriers, but with ATT the last few months i can just drop in their store and changed sim 3 times (2 for me and one for my brother) as i changed phone from iphone to inew v8 to oneplus and last week to nexus. Never has a problem and no charge. In and out in about 15 min for them to activate the imei in their system with new sim
I have sprint. I went into a sprint store with a n6 I ordered from Motorola directly. They got a nano Sim, activated my device and didn't even charge me a penny. I had Verizon but canceled both lines I had with them because of customer service. I broke contracts on both lines.
desantim said:
Equally as helpful your response I presume, original as it may be But I appreciate your input all the same being that it's a public forum and all.
Click to expand...
Click to collapse
I am not helping out the snarky other member who annoyed you, but you DID break rule #1 of XDA (and no, it's not "don't talk about xda" lol)
http://forum.xda-developers.com/announcement.php?a=81
1. Search before posting.
Use one of our search functions before posting or creating a new thread. Whether you have a question or just something new to share, it's very likely that someone has already asked that question or shared that news.
Click to expand...
Click to collapse
The easiest thing to do when a Sim card is too big is.....? That's right, cut it. I did that with many phones. Had the note 4 and wanted to switch to a white 64gb nexus 6 from the play store and just popped in the Sim from my Note 4 and it worked without having to do anything. Yes on the my Verizon mobile app it says "non Verizon device" and that alters my life in exactly zero ways.
desantim said:
So I had my Nexus 6 delivered today, the open version ordered from Google. Went in to Verizon to have them switch over my sim (I had a larger sim with my LG G3, so had to get a smaller sim), and after 45 minutes of back and forth, they refused to put the device on their network because as they say "We have a Nexus 6 device already on our network, so you can purchase it from us". That was my official answer given to me from them. We tried two different technicians, managers, etc, and they downright refused.
I'm over this crap with them, spent my entire lunch hour doing this, dealing with getting the device after it wasn't able to be delivered to my address, multiple trips to the local fedex office.. The second I can cancel my account with them, I'm out.
If you have Verizon and want to order one of these, you'll have to order their blue piece of crap (I wanted the white version) and the only phone on for any of the networks that wont work elsewhere.
Mario
Click to expand...
Click to collapse
Going in to a store to have them change out your sim card is a waste of time. Even if you happen to have a sane service provider who won't give you a hard time. Why? Because it is a waste of time. If you don't have a drywall knife (some call them "box cutters" or "utility knives"), go to home depot and buy one, then trim the plastic off from around the contact pad until it fits the phone. (note: take off multiple THIN slices so you don't stress the chip).
Nickchapstick said:
The easiest thing to do when a Sim card is too big is.....? That's right, cut it. I did that with many phones. Had the note 4 and wanted to switch to a white 64gb nexus 6 from the play store and just popped in the Sim from my Note 4 and it worked without having to do anything. Yes on the my Verizon mobile app it says "non Verizon device" and that alters my life in exactly zero ways.
Click to expand...
Click to collapse
This. And an everyday, household scissors works just fine.
It's all just an illusion
Hey everybody, I have a few questions regarding the new Moto X pure., this seems like an awesome site and I'm excited to be part of the community. I have been reading through the forums and doing some research, I'm just looking for some clarification.
Some background info: grandfathered in with an unlimited data plan from Verizon. Been using an S4 for the past couple years (full retail), it is not rooted, FoxFi for tethering. Main uses for phone are pictures, phone stuff (calls/texts), games, and tethering.
The moto x pure seems like a perfect fit. Sounds like foxfi doesn't work with motorola. I know that speculating on being able to root is a tough subject but things sound promising.
Questions:
How does one transfer current phone data and plan to the newly purchased moto x pure? Should moto x pure be rooted first?
What is a good tethering app?
How does one keep phone "simple", driving factor for rooting is to gain ability to tether?
If phone has ability for external storage, why would people want >16GB?
Lastly, how sweet is that bamboo back gonna look?!?! Wonder if you could woodburn some designs in there?
Thanks again, appreciate any response.
I'm in the same boat as you, (upgrading from Verizon Galaxy S4) but unfortunately I lost my unlimited data plan already because of someone else on the account.
Anyway, you can keep the unlimited data plan very easily. The only thing you need to do to get Verizon service on your new Moto X Pure is get a working Verizon nano sim card, and you can do this two ways.
1. This option is great because you don't have to deal with Verizon at all. You take your micro sim card from your S4, cut it along the edges, and transform it into nano sim card. I know this sounds risky, but there are countless tutorials on how to do this, and there are even cutters you can buy on Amazon for about $4 that will cut it perfectly. Further, the only information on the sim card that needs to be read by the phone is in the very center, so there is room for some error.
2. You can call Verizon customer service or go to a store and ask for a new nano sim. Just don't talk to them about changing plans and you will be able to get a free nano sim and keep your data plan.
I have some high confidence that someone is going to root this Moto X fairly easily. We already have an unlocked bootloader, and that has made some methods possible that we could probably achieve root with. But you do not need to root it first. I'm going to play around with stock android and see how long I can live without root. (I'll probably give up in the first month XD)
As for tethering options, I remember reading somewhere on this forum that Motorola was going to add a native option. Whether the app is free to use or not has yet to be determined, but if all else fails, I use Barnacle Wifi Tethering and it is very consistent.
Your Moto X will be "simple" out of the box. That is one of the selling points. It's not gonna have touchwiz or any other unwanted skins, but it'll be pure android (hence the "Moto X Pure"). Further, the Moto X is being sold directly to consumers so the carriers can't get their mitts on it and load it up with bloatware. So as long as you don't download too many apps, your phone will be simple and fast.
Internal storage: You're right, 16GB and a microsd card slot will be sufficient for many users. I was considering this option as well. However, I have a 64GB microsd, which I keep over 45GB of music on and I don't want anything else on the card. So I bought a 32GB phone, which I'll keep apps, photos, and videos on, while the card will hold all of my music. It's all about personal preference.
BTW, android Marshmallow (the new android release coming this Fall) will allow the microsd card to be considered apart of the phone storage. So you can put anything on it that you would on your phone's storage. Buying a 16GB phone and a 64GB/ 128GB microsd card can definitely save people money!
I don't know anything about the bamboo or other wood designs, I got black leather with champagne accents. So excited, haha.
Spike 96, I want to thank for this info! I'm new to this forum and have the same exact issue... I've been with Verizon with unlimited data plan for a long time. Got this new Moto XPU from BB store. Now is there a sequence to set this unit? Or simply cut the Micro SIM to Nano SIM, put in the Moto X, turn it on and set?
Your response would be greatly appreciated!
Use a cutting tool. They have one in most of the T-Mobile stores in the area, not sure about Verizon stores, but they should. Go in ask if they have a sim cutter and if you can use it.
Gredzky99 said:
Spike 96, I want to thank for this info! I'm new to this forum and have the same exact issue... I've been with Verizon with unlimited data plan for a long time. Got this new Moto XPU from BB store. Now is there a sequence to set this unit? Or simply cut the Micro SIM to Nano SIM, put in the Moto X, turn it on and set?
Your response would be greatly appreciated!
Click to expand...
Click to collapse
j37hr0 said:
Use a cutting tool. They have one in most of the T-Mobile stores in the area, not sure about Verizon stores, but they should. Go in ask if they have a sim cutter and if you can use it.
Click to expand...
Click to collapse
I highly advise against cutting down a SIM, especially since we have a SIM tray and not a slot, too many jams and breakage issues.
Go to the local T-Mobile or Verizon store, whichever is applicable, and have them transfer your number to a real nano SIM.
There are plenty of referenced out there as to why you should never do this a quick Google search will find, including it could compromise your warranty... Apple was kind of famous for this, and there is no reason that Moto couldn't consider this "abuse" as well (although I have no point of reference for that statement). Also note that very old full size SIMs can have stuff in them beyond the edges of the 4FF SIM size.
j37hr0 said:
Use a cutting tool. They have one in most of the T-Mobile stores in the area, not sure about Verizon stores, but they should. Go in ask if they have a sim cutter and if you can use it.
Click to expand...
Click to collapse
I want to thank you for an advice. I ordered one from amazon and work on that. Verizon blocked users like me from getting a new Nano SIM, I would be very surprise if they let me use the tool to cut it... Problem is with new unit and new Nano is that Verizon will not activate it on old grandfathered unlimited plan. Based on conversation with Verizon rep, that plan is coded different and new Moto XPE thru new Nano would coded differently. To me it's clean talk, Verizon doesn't want to have new, better and faster phones on old unlimited plan because I would burning their data...
I will try cutting the SIM. Thanks again!
Gredzky99 said:
I want to thank you for an advice. I ordered one from amazon and work on that. Verizon blocked users like me from getting a new Nano SIM, I would be very surprise if they let me use the tool to cut it... Problem is with new unit and new Nano is that Verizon will not activate it on old grandfathered unlimited plan. Based on conversation with Verizon rep, that plan is coded different and new Moto XPE thru new Nano would coded differently. To me it's clean talk, Verizon doesn't want to have new, better and faster phones on old unlimited plan because I would burning their data...
I will try cutting the SIM. Thanks again!
Click to expand...
Click to collapse
You should do some Googling... Lots of people have gotten nano Sims on unlimited data plans, but your call. Good luck and enjoy your new phone
I have grandfather unlimited data and I cut my sim myself with a tool I bought on amazon. I popped the newly cut nano sim into my moto x pure and it was good to go. Verizon signal pops right on when you turn your phone on and it does not mess up your plan. I have been using this cut sim since the phones came out.
I'm reading about issues with Sprint activation on phones purchased from Amazon and Best Buy. Is this everyone, or just a percentage of those MXPE owners?
Who has successfully activated on Sprint AND received the proper SIM from them? If you did, exactly how did you do it?
Who has not been able to activate?
Thank you!
I was able to activate on sprint. They had to leave off the last number in the IMEI to get their system to accept. Then they added a SIM card and everything was good to go. I don't know the details of what SIM card they had to use. My phone came from Amazon.
Sent from my XT1575 using Tapatalk
They couldn't activate me
This is the SIM that we need:
SIMGLW446C
Sku - CZ2144LWC
UPC: 019962040146
Confirmed via:
https://www.reddit.com/r/MotoX/comments/3kpbl1/how_i_set_up_my_moto_x_pure_on_sprint/
Just got off the phone with Sprint. I gave them the sku for the sim above and was told it is a worldwide sim and wouldn't work domestically (USA). She suggested a different domestic sim, had her send me both.
Sent from my kangaroo powered Inverted ViperONE using Tapatalk 2
here is a pic of the sim ...
Here in Augusta a very knowledgeable rep gave me this for free.
But I ordered from moto so the 15th it is for me.
She also said that once more Moto X's were activated the easier the process would be.
In essence Sprint learns by trial and error..
Oh and sprints sim card seem to be device specific.Unlike Verizon and others.
I was thinking cut my Note 3 sim to Nano size and Vaaaala...
But she said that would not have worked. ..
I got a 128 gb sd and clear case and glass shield waiting..
Now if I can just wait it out...lol
Here is an excellent thread for us sprint users...
http://s4gru.com/index.php?/topic/7063-moto-x-2015-pure-edition/page-18
ttkyles said:
here is a pic of the sim ...
Here in Augusta a very knowledgeable rep gave me this for free.
But I ordered from moto so the 15th it is for me.
She also said that once more Moto X's were activated the easier the process would be.
In essence Sprint learns by trial and error..
Oh and sprints sim card seem to be device specific.Unlike Verizon and others.
I was thinking cut my Note 3 sim to Nano size and Vaaaala...
But she said that would not have worked. ..
I got a 128 gb sd and clear case and glass shield waiting..
Now if I can just wait it out...lol
Click to expand...
Click to collapse
Interesting. In anticipation of getting my MXPE from Amazon tomorrow, I went into a Sprint store in Aliso Viejo last week and inquired about activation. The rep told me that I could not just take the SIM out of my Moto X 2013 because it doesn't work with SPARK and the new MXPE does, so it takes a different SIM. He was about to just give me the SIM when his coworker said that I had to have the phone in hand before they would give me the SIM.
That said, I'm just trying to get my ducks in a row for tomorrow morning when I open my phone. I would like to not have any surprise issues. I'm thinking I'll try to activate it myself online using the leave the last number off the imei technique and then head over to a Sprint store for the SIM. Anyone have any thoughts on that strategy?
It's amazing how I hear stories about various sprint stores. I mean you can drive 10 miles and get a totally different experience with customer service reps.
Some are geeks and know exactly what your talking about ,then others don't have a clue.
I find that getting familiar with a sharp rep at a store is invaluable. I mean I go to the same rep,who roots ,knows about xda,and if I do surprise her with something,she quickly researches to give a solid answer.
Same thing with phone support,I've practically hung up on some ,called back to another with better knowledge.
You would think cell phone providers would train their staff or at least one advance rep to talk the xda/geek talk that the average customer would not mention.
As someone posted in another thread, Sprint just put up a support page for the Moto X Pure 2015.
http://support.sprint.com/support/device/Motorola/Moto_X_Pure_Edition-dvc9560009prd
Glad someone posted the sim type. They have sent me three all being the wrong ones. If the one on Friday is not that one I'll request that skew.
Just got back from sprint store. Had a screenshot of the playbook document which I showed to them, also mentioned to leave out the last digit of the IMEI and it activated no problem.
Sent from my XT1575 using XDA Free mobile app
I purchased an unlocked Moto G5 Plus (XT1687). It was supposed to support sprint. I took it to a sprint store and they told me the phone was not supported. They wouldn't pop in a sim card to verify (just typed the IMEI into their system and reported the results).
Anyone have any advice?
artician said:
I purchased an unlocked Moto G5 Plus (XT1687). It was supposed to support sprint. I took it to a sprint store and they told me the phone was not supported. They wouldn't pop in a sim card to verify (just typed the IMEI into their system and reported the results).
Anyone have any advice?
Click to expand...
Click to collapse
I have same problem ,then I went to Best buy get new sim let them act all done
They should support it. They just need to get right SIM. Try the product numbers below.
The proper Sprint SIM as of this date for a Moto G5 Plus is SIMGLW446C. That part has a Sprint UPC of 019962040146.
I had no problems getting mine done, they just had to setup the computer to say it is a generic device, whatever that means. On Sprint.com it says I have a ZTE Optik, but all works great, so I don't really care.
Sprint Employees are mostly dumb to unlocked phones. They know what's on their shelves. It works, I've activated one online and one in store
Thank you all for the replies. I'm trying again today. I hope this goes okay if I have an existing number/account that I'm trying to activate this phone for; I'm pretty ignorant of how SIM's work.
artician said:
Thank you all for the replies. I'm trying again today. I hope this goes okay if I have an existing number/account that I'm trying to activate this phone for; I'm pretty ignorant of how SIM's work.
Click to expand...
Click to collapse
Just tell them that you want a nano SIM. They might not be familiar with the phone which is why they say it won't work. You can also tell them that it's the same SIM used in the Nexus 6P, which they probably have activated.
You can also refer them to this link.
https://www.sprint.com/en/landings/bring-your-own-phone.html
If you click on the first question in the FAQ (How do I know my device is eligble?), it lists the BYOD phones, which included the phone. Good luck.
I went to a third Sprint store today, where the employees hemmed and hawed for about 30 minute before finally telling me they just didn't have any of that kind of sim card in stock. They tried to sell me another phone twice. I got the impression (again), that something else was going on.
I went to Best Buy, where they had the sim in stock, but were prevented from accessing my account by the system. I imagine this is because I have a SERO account, so things are starting to fall into place now.
I may try to buy the sim and have them connect it through Sprint support, but this entire adventure has encompassed more than 200 hours of my time, multiple phones, and over $300 to date. Some of that is my fault because I didn't properly research the phones that they would support, and I would be able to root. I didn't pick up the sim today due to fear of investing even more money in this.
esoh said:
They should support it. They just need to get right SIM. Try the product numbers below.
The proper Sprint SIM as of this date for a Moto G5 Plus is SIMGLW446C. That part has a Sprint UPC of 019962040146.
Click to expand...
Click to collapse
This was immensely helpful in particular. Thank you!
I'm all hooked up. I ultimately purchased the SIM and had their online support connect the device. Easy-peasy. Thanks to everyone for sharing their experiences. I wouldn't have had the nerve to follow through unless people had shared their success with the same device/carrier.
Just tried getting my second Moto G5 Plus on sprint (the first was a 2gb/32gb version easy peasy with right card online by myself). This one for my wife, 4gb/64 not so easy. It doesn't go in their system and out of 7 sprint employees they were all clueless . There is a bunch of posts on the actual sprint support website about how some phones (even if the models are on their accepted byod list) need to be added to the system and it takes 2-3 days. As i mentioned this they looked at me like i was crazy telling me that it should be added to their system instantaneously when they try. Told him to try google search so he can be better at his job and walked out. He did give me the store manager's card, who was not in but......... ill just try with the sprint help support page people before i contact amazon / motorola. Havent had too many issues with amazon and we order alot. Cant believe though that out of 7 people, in a SPRINT store (not one of those that sells sprint services and others) .. and a big one too...... nobody has any ideea that to add a phone (specific phone) to the sprint system (system that lets them activate/ deactivate phone) takes 2-3 days and requires more than just the IMEI number and a "ticket" needs to be created........
https://community.sprint.com/t5/Acc...LUTION-Bring-Your-Own-Device-FAQs/ta-p/962647
more info about esn/ ticket etc..
Does anyone know how I can install the camera on my Moto G5 Plus XT1687? Since I install Pixel Experience 10 Plus Edition and it does not come with the camera application. Help