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I've ordered one and I'm looking around here and.. what happens with this tablet? 90% of them have an important screen / battery / software problem?
I am REALLY scared of what I am receiving after reading this section...
Don't be, the number of people on XDA are but a small percentage of those that purchase the tablet.
I bought mine very early on, my friend bought his just recently from a completely different retailer and he has no issues.
If you read enough and look hard enough, you may convince yourself something is wrong with your tablet when there may not be.
So get your device, enjoy using it, and is there something really wrong with it if when using it, everything is working as it should?
nope, i LOVE my N7! i use it almost everyday...more so than my acer iconia 10". the N7 is fast, light, and screen is awesome. the ONLY thing i dont like is the non-standard charging "mechanism" that it uses. i hate not being able to just grab a normal micro usb cord and charger and just charging it. other than that...no complaints.
Quality is great.
Go for it!
I've had mine since day one and no problems at all. Not only that, but I've installed it in the dash of my car and it's held up great.
No its no bad. There are defective devices out there. But the quality is not bad f you get a working one. That sorta contradicts its self but you know what i mean.
Sent from my Nexus 7 using Tapatalk 2
When you have 1% of devices that could potentially be lemons... coupled with the fact a substantial amount of that 1% are XDA members... it's easy for a device to look bad when in the grand scheme of things, it's not. Don't get me wrong, I'm not exactly a non-frustrated user. My screen magically cracked today somewhere between me holding it at the kitchen counter vs walking to my car, yet I never dropped it. That doesn't deter me away from buying another one since after all, mine was from the first gen batch, which if an issue is going to exist... it'll be there.
if you picky about minor issue, i think you should wait till at least October to be sure the problem is fixed. My has a minor screen lifted and there is a little static noise when turn the screen on/off. Other than that, it a good tablet. Yeah go for it.
Screen lift is ridiculously common, but that's the only really popular issue. Fortunately, there are flush screens out there, and it's not guaranteed to be a serious problem down the road even if you do get one that's a little loose on the left side.
Although there are fewer reports of lift in C8 units, the underlying cause has not been addressed. There was a big thread about this earlier today.
http://forum.xda-developers.com/showthread.php?t=1856203
I had three units with screen lift and was unwilling to tolerate it, so now I'm waiting to repurchase until they get this cleared up. If you read through the first two pages of that thread you'll find that I asked the first person who claimed to have a flush C8 unit for photo verification, and that photo revealed screen lift. That was disappointing. I was hoping these newer ones with updated packaging were mostly fixed.
Most people who claim to have flush screens haven't actually checked, but that says something about how minor it usually is. Since you ordered from the Play store, you won't have to deal with ASUS if the worst case scenario happens (a cracked screen), and a hair of separation shouldn't prevent you from enjoying an otherwise great device, so long as you're confident in the warranty.
It really is a great tablet. I wish I'd kept my second unit from the Play store, the one with the least separation, because I really enjoyed having it.
droidnext said:
if you picky about minor issue, i think you should wait till at least October to be sure the problem is fixed. My has a minor screen lifted and there is a little static noise when turn the screen on/off. Other than that, it a good tablet. Yeah go for it.
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Click to collapse
What is that static on unlock? Mines just developed it. Its really annoying!
RusherDude said:
I've ordered one and I'm looking around here and.. what happens with this tablet? 90% of them have an important screen / battery / software problem?
I am REALLY scared of what I am receiving after reading this section...
Click to expand...
Click to collapse
Well, keep in mind that when people who are not XDA regulars have a problem they hit up Google and XDA links are generally on the top of the list for ANY Android device, so they come here to ask and/or complain about it. Then you have XDA regulars who tend to be techie types who are VERY picky about having perfection in their toys. So things the average Joe wouldn't even know is a problem can come across like its the end of the world. Finally, as many point out, you only see the problems because people don't generally come here to post "everything's fine" unless they are being snarky (like a thread I posted a while back) or just that rare person who does that sort of thing...usually as a counter balance to all the negative posts.
Sent from my Nexus 7 using Tapatalk 2
RusherDude said:
I've ordered one and I'm looking around here and.. what happens with this tablet? 90% of them have an important screen / battery / software problem?
Click to expand...
Click to collapse
It's like if you visit a new country and the first thing you do is walk into a hospital... "what's wrong with this country? Everyone here is sick."
This forum is where the few people who have problems gather to discuss them, and they are a very small percentage of Nexus 7 owners. It's just that people for whom the device is working fine don't post every day and talk about their experience, while people having problems do.
Okay, thank you everyone for your replies!
It's a shame but I think what you say is true: even if this is a hi-grade tecnology forum, only the people with problems talk and talk about them, while the people without problems only reply them maybe some times and never talks about that anymore.
Anyway, I kinda hate when you guys say "Mine is ok! only the left side is a bit loose", "Its great! only the screen fails after 2h of use", "Its amazing, yet the screen cracks everytime time I touch it on this sire.."
250~$ is not enough to expect a FULL QUALITY DEVICE? I owned an iPad and a Galaxy Tab and I had never had to expect or to suffer a minor problem, and you're talking about really important screen problems (a curved / loosing side / cracking side / etc. screen has A LOT of more % of cracking, or getting dead pixels, or having another problems).
I honestly don't understand that mentallity. We are not talking about a 5$ device (and even there we could have a discussion), ¡¡its more than 250 dollars!!
I think that if this problems happen is because people accepts it like that.
RusherDude said:
I've ordered one and I'm looking around here and.. what happens with this tablet? 90% of them have an important screen / battery / software problem?
I am REALLY scared of what I am receiving after reading this section...
Click to expand...
Click to collapse
90% of people in threads whining about issues have a problem. Not anywhere close to 90% of the tablets have an issue.
How many other people are going to read a thread about defects other than the ones with defects?
I got my N7.
C80.. flawless.. perfect.
Nothing more to add. You guys scared me hard for what was I getting.. and at the end, a perfect one .
People seldom post when things are working as they should. However when things go wrong....
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
my c60 is perfect.
Sent from my Nexus 7 using Tapatalk 2
im one of the unlucky ones.
i have blown speaker problem.
its such an unlucky issue.
problem with this is, its not easily detectable.
it was working fine. been using it for exactly 28 days and suddenly the speaker start making cracking sound when volume >40%.
its like a time bom and may happen again even if i get a replacement unit from google.
Has anyone noticed this. The hissing sound is low but is extremely noticeable when placing the earpiece next to your ear. I tried turning off different apps and even tried putting it on airplane mode with all the radios off. Does not matter whether the screen is on or off, The noise does not go away unless I turn the phone completely off. After noticing this I tried listening for the hissing sound on the galaxy s3, iPhone 4s and iPhone 5, it's only present on my nexus 4. Anyone else having this issue or is it just me? My phone is rooted but I don't think that matters.
WIIWONWON said:
I tried listening for the hissing sound on the galaxy s3, iPhone 4s and iPhone 5, it's only present on my nexus 5. Anyone else having this issue or is it just me? My phone is rooted but I don't think that matters.
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Click to collapse
Damn u have a nexus 5!? I have not had this problem at all I even went into my Master bedroom where it was totally silent and did not hear anything
sarni84 said:
Damn u have a nexus 5!? I have not had this problem at all I even went into my Master bedroom where it was totally silent and did not hear anything
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Lol thanks for the heads up. Btw I did the ota update but I don't think that should be an issue as well. So maybe I have a faulty earpiece. Too bad I can't get an exchange anytime soon.
Anyone else notice the hissing / buzzing / crackling noise or not. I wanna at least find out if this is a common issue or not.
WIIWONWON said:
Lol thanks for the heads up. Btw I did the ota update but I don't think that should be an issue as well. So maybe I have a faulty earpiece. Too bad I can't get an exchange anytime soon.
Anyone else notice the hissing / buzzing / crackling noise or not. I wanna at least find out if this is a common issue or not.
Click to expand...
Click to collapse
Sorry, no. Not with my Nexus 4.
there have been plenty of threads on this issue. You are not alone.
WIIWONWON said:
Lol thanks for the heads up. Btw I did the ota update but I don't think that should be an issue as well. So maybe I have a faulty earpiece. Too bad I can't get an exchange anytime soon.
Anyone else notice the hissing / buzzing / crackling noise or not. I wanna at least find out if this is a common issue or not.
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Click to collapse
It is. Your old phones must be hissing as well, but not as loud as nexus4...
Can you hear it 1inch away from earpiece?
nba1341 said:
there have been plenty of threads on this issue. You are not alone.
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Click to collapse
I googled and found others having problems on other android devices while playing audio files when using headsets. Couldn't really find anyone mentioning the problem I'm having. I'm guessing the other issue is more prevalent?
Yes some people already mentioned this, you're not the only one.
im not sure if thats a good thing or a bad thing ? ._.
G1ukos said:
It is. Your old phones must be hissing as well, but not as loud as nexus4...
Can you hear it 1inch away from earpiece?
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Click to collapse
If in a quiet area, yes. I can't hear a thing on the other phones I tested, while placing the earpiece next to my ear.
Yeah i have this on my Nexus 4. Its not noticable until you stick the phone next to your ear. 2-3 inches away and you cant hear a thing.
Just checked my old S2 and discovered that this also crackles a bit, but not as loudly.
I have a hissing sound whenever the screen is on. As soon as the screen is off it disappears, not too noticeable though so don't bother me really.
Sent from my Nexus 4 using xda premium
ricey1986 said:
I have a hissing sound whenever the screen is on. As soon as the screen is off it disappears, not too noticeable though so don't bother me really.
Sent from my Nexus 4 using xda premium
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Click to collapse
I have the same isuue. Regardless of the screen state (on/off). However, it can be heard only n quiet room.
I wonder if anyone contacted google on this issue.
This issue is already being discussed here
You didn't know that the Nexus 4 ships with a live snake inside of it?
Mine has very quiet crackling sound too. Sounds like interference.
OK so I just got mine and I had a listen for this and it sounds like coil whine.
Sent from my Nexus 4 using xda premium
Have it too (N4 Germany). But if someone hadn't pointed it out then I wouldn't have noticed it. It's really very quite.
I just hope it won't drain the battery or something because of some unknown process running in the background.
Please continue the discussion here.
http://forum.xda-developers.com/showthread.php?t=1996299
Thread closed one already exists
My G2 makes a rattling sound when shaken, but only in certain situations. When holding my phone normally, with the screen facing me, and shake the device away from and towards myself, I don't hear anything. However if shaken up-down or side-side, I hear a plastic, rattling noise that seems to come from around the camera. Is this normal, or do I have something to be concerned about? I keep pressure on all buttons, and even the SIM card tray, and still hear it.
Broken or loose IOS?
Sent from my VS980 4G using XDA Premium 4 mobile app
Thats what I was afraid of. Is there any way to verify whether or not that's the issue?
Ive noticed this as well. I've also noticed a vibration from the earpiece area while talking on the phone. The top of the phone resonates if I thump it. :-/
fhblake04 said:
Ive noticed this as well. I've also noticed a vibration from the earpiece area while talking on the phone. The top of the phone resonates if I thump it. :-/
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Click to collapse
Did u RMA the phone? Have u resolved or found what he issue is? I'm asking as I have he same problem...while on he phone it ratles.
BigJermZ said:
Did u RMA the phone? Have u resolved or found what he issue is? I'm asking as I have he same problem...while on he phone it ratles.
Click to expand...
Click to collapse
No, I've just learned to live with it, I would like to RMA it, but I certainly don't want to PAY to RMA it, which I'm guessing would be the end result. I'm fairly sure it has to do with the OIS, because my camera seems MUCH more sensitive to movement when taking pics now. I wish I had another G2 available to take some comparison photos with to try and verify it
Mine does it. (D802, not Verizon)
Looked in the mirror, was the camera shaking (not much)
Guess it's because it's loose when not in use. It can move afterall since this phone has physical camera stabilization.
Even my expensive Nikon says this rattling noise. Tbh I see no problem.
Hi!
I'm sorry if this is really long and confusing, I just want to try and explain as best as I can. If anyone is experiencing similar issues or just have some input I would love to hear it.
I bought a G2 (International version) about a week ago and have some issues with noises being heard from the call speaker (can be heard on the top backside also) even when not in a call and the screen being off.
I've read a bunch of posts about people complaining about the sound quality during calls, I would say mine was not horrible but not great either. I don't make a whole lot of calls on my phone so I didn't really notice it at first, until a couple of nights ago when I kept hearing this weird high pitched noise that I couldn't figure out where it came from. I don't have super hearing or anything, but I do hear the noise some chargers sometimes make when they're plugged into an outlet, highly annoying. Picked up my phone (from about 1 meter away) and that's where the noise was coming from.
I first thought it was the actual speaker making the noise but the noise is the same on the backside of the phone around the camera area.
There's the high pitched sound, some faint hissing, some dial-up modem like sounds and a lot of click click click..cliiiick's.
I do have pretty weird cell reception here, in one place it can be full and if I move it 1 cm it drops to 1 bar and so on.
I also noticed the phone got very hot up top. I wasn't doing all that much on the phone, had the browser open, played candy crush and wordfeud for like 5 minutes, checked my email.. normal stuff. Got a phonecall and when I put the phone against my ear it was really uncomfortably hot. Not burning hot or anything but definitely not something I want to speak in for more than 5 seconds. I checked the battery temp and it said 36 C, but the top of the phone was wayy hotter than the bottom part. This was at night so screen brightness was set to 0.
I let it cool down and ran Antutu just to see how hot it would go to, it peaked at 47 C and again the top part of phone was a lot hotter than the bottom part. The sound can be heard when it's quiet during the day too. I tried a factory reset but the sound was still there.
I took it back to the store and wondered if I got a defect phone or something. The guy at the store pretty much tried to brush me off. He did try to reproduce the problem and took the phone back behind but said he couldn't hear it in a "soundproof" room.
His colleague said "well phones do get hot when playing games". But really, shouldn't the G2 be able to handle the same things I normally did on my oold phone (HTC Incredible S) with no issues at all?
The sound can not be heard from any other phone I've tried to hear it from (my old phone, various Galaxy S3's and 4's, iPhones, Nexus 4 or the Galaxy Trend plus I bought so I would have a phone while the G2 is on service).
Those of you who have issues with crappy signal/reception and have normal hearing; can any of you hear it making sounds even while the screen is off?
If you made it all the way through that; thanks for taking the time to read! Any input you have would be greatly appreciated as it's not so much fun to feel like a annoying nagging customer when raising the issues at the store. I think the phone is fantastic, save for those issues!
Return it for replacement. Definitely not normal. Especially that hot. This phone stays cooler than my Spectrum. I get no sound static or audible noise less I'm on call, ect. Sounds like voltage leak, and into the speakers. Never uncomfortable at ear after an hour of games. Demand a replacement.
Kabloinko said:
....issues!
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Click to collapse
I already made a thread about the noise. The last lg phones have it. All nexus 4... you can check the threads...
And also this one. Once heard cannot be unheard.
Some ppl do not hear it. Some ppl do not wanna hear it.
What I read from N4 the intensity of the noise can differ...But am not sure about that. Mine n4 from us had it. And a brand new that a friend bought few week back from eu the same...
But a replacement won't do a thing. No one said oh, New device fixed it. Max they did. Oh, it's better. They also said that the issue can become worse in time.
It's just the quality control sucks in the dept from lg...
Anyway. When you exchange it. Let me know if the new device is better.
Sent from my LG-D802 using Tapatalk
Steamer86 said:
Return it for replacement. Definitely not normal. Especially that hot. This phone stays cooler than my Spectrum. I get no sound static or audible noise less I'm on call, ect. Sounds like voltage leak, and into the speakers. Never uncomfortable at ear after an hour of games. Demand a replacement.
Click to expand...
Click to collapse
I was expecting the store to replace it with a new one on the spot, it was only a week old. But since they couldn't "reproduce" the problem they had to send it to the service center. It's nice to know that at least I'm not being super annoying and complaining about things that are "normal". I did wonder why no one complained about the top part getting hot. I have hats, don't need an ear-warmer!
Thanks!
PAGOT said:
I already made a thread about the noise. The last lg phones have it. All nexus 4... you can check the threads...
And also this one. Once heard cannot be unheard.
Some ppl do not hear it. Some ppl do not wanna hear it.
What I read from N4 the intensity of the noise can differ...But am not sure about that. Mine n4 from us had it. And a brand new that a friend bought few week back from eu the same...
But a replacement won't do a thing. No one said oh, New device fixed it. Max they did. Oh, it's better. They also said that the issue can become worse in time.
It's just the quality control sucks in the dept from lg...
Anyway. When you exchange it. Let me know if the new device is better.
Sent from my LG-D802 using Tapatalk
Click to expand...
Click to collapse
I did search for similar threads but found nothing that matched my issues with noises during idle.
I am soo glad to hear that I'm not the only one with the issue, or that I'm imagining things! I don't have much hope of the new one being better, which I told them at the store. If it persists with the new one I'm returning it. I was contemplating getting the Nexus 5 instead of the G2. I didn't notice the sound on the Nexus 4, but maybe it was fainter than on the G2. So does the Nexus 5 also have this issue?
If it gets worse with time I'll probably end up getting annoyed at some point.
I'll let you know if the new one is better. but that won't happen for at least 3 weeks. I'm guessing a month and a half with it being xmas and all that.
Kabloinko said:
I did search for similar threads but found nothing that matched my issues with noises during idle.
I am soo glad to hear that I'm not the only one with the issue, or that I'm imagining things! I don't have much hope of the new one being better, which I told them at the store. If it persists with the new one I'm returning it. I was contemplating getting the Nexus 5 instead of the G2. I didn't notice the sound on the Nexus 4, but maybe it was fainter than on the G2. So does the Nexus 5 also have this issue?
If it gets worse with time I'll probably end up getting annoyed at some point.
I'll let you know if the new one is better. but that won't happen for at least 3 weeks. I'm guessing a month and a half with it being xmas and all that.
Click to expand...
Click to collapse
Search in the N4 threads for static noise.
Btw, sometimes it's harder to hear, depends on the environment.
I bet N5 has the same issue...
As said, many do not wanna hear it.... And some even can't (doesn't mean it's not there...)
Btw I am fighting with myself too. If I should claim warranty or let it be... But sometimes it's pretty annoying. Mostly in calls in the silent periods. And sometimes I do not perceive it.
I got the g2 in hope that the n4 bug will be fixed.... One thing though in N4 it was worse.
Edit: some theory I remember. Said to have something to do with the data transfer. So in N4 they made "fixes" with tasker for calls with data WiFi Off during call and on after etc.
Btw if you really can hear from that far you really can have good hearing or really defect device... I can hear mine only ear next to it. Same as N4
Sent from my LG-D802 using Tapatalk
PAGOT said:
Search in the N4 threads for static noise.
Btw, sometimes it's harder to hear, depends on the environment.
I bet N5 has the same issue...
As said, many do not wanna hear it.... And some even can't (doesn't mean it's not there...)
Btw I am fighting with myself too. If I should claim warranty or let it be... But sometimes it's pretty annoying. Mostly in calls in the silent periods. And sometimes I do not perceive it.
I got the g2 in hope that the n4 bug will be fixed.... One thing though in N4 it was worse.
Edit: some theory I remember. Said to have something to do with the data transfer. So in N4 they made "fixes" with tasker for calls with data WiFi Off during call and on after etc.
Btw if you really can hear from that far you really can have good hearing or really defect device... I can hear mine only ear next to it. Same as N4
Sent from my LG-D802 using Tapatalk
Click to expand...
Click to collapse
Oh interesting, found lots of posts on the N4 board.. guess I didn't use the magic combo of words to get any relevant hits when I searched before I posted.
Yeah, the guy at the store definitely didn't even want to hear it. It's also hard to prove the sound is actually there. I mean how do I prove that I can actually hear the noise? I dearly would love to be able to keep this phone and live with the noise, but not combined with the top part acting like a stove. If I can't convince the store guys that there is something wrong with it and LG won't hear of it I guess I'm looking at a Samsung instead :/
PAGOT said:
I already made a thread about the noise. The last lg phones have it. All nexus 4... you can check the threads...
And also this one. Once heard cannot be unheard.
Some ppl do not hear it. Some ppl do not wanna hear it.
What I read from N4 the intensity of the noise can differ...But am not sure about that. Mine n4 from us had it. And a brand new that a friend bought few week back from eu the same...
But a replacement won't do a thing. No one said oh, New device fixed it. Max they did. Oh, it's better. They also said that the issue can become worse in time.
It's just the quality control sucks in the dept from lg...
Anyway. When you exchange it. Let me know if the new device is better.
Sent from my LG-D802 using Tapatalk
Click to expand...
Click to collapse
Um, actually I exchanged my first device with a new one and it is gone. I was super sensitive to the sound although my cousin and the best buy guy could not hear it. I was exactly as OP described. Totally gone.
The one difference in the two phones is the first one I received needed to receive updates out of the box and the second one already had the updates. So i'm assuming the first was from an older batch of phones.
PS THIS IS A VERIZON DEVICE!!!!
OP I would suggest swapping it out. It doesn't hurt to swap it out and get a new one. If it still does it your only out a few minutes of time.
Sktr021 said:
Um, actually I exchanged my first device with a new one and it is gone. I was super sensitive to the sound although my cousin and the best buy guy could not hear it. I was exactly as OP described. Totally gone.
The one difference in the two phones is the first one I received needed to receive updates out of the box and the second one already had the updates. So i'm assuming the first was from an older batch of phones.
PS THIS IS A VERIZON DEVICE!!!!
OP I would suggest swapping it out. It doesn't hurt to swap it out and get a new one. If it still does it your only out a few minutes of time.
Click to expand...
Click to collapse
That is actually good news. If it's really gone. Am bit skeptical, coming from countless threads, and some devices on my own in N4.
Well another thing I remember was that some ppl reported like you over the N4. Issue gone. And then few weeks after a re-post. "It's back"
Let's hope that does not happen though.
How long you have it already?
PAGOT said:
That is actually good news. If it's really gone. Am bit skeptical, coming from countless threads, and some devices on my own in N4.
Well another thing I remember was that some ppl reported like you over the N4. Issue gone. And then few weeks after a re-post. "It's back"
Let's hope that does not happen though.
How long you have it already?
Click to expand...
Click to collapse
I mean the screeching noise on my first device was constant. From the time I got it on day one. I just thought maybe it was me, or it was just something kind of temporary etc.. My girlfriend even made jokes about how I was getting old (im about to turn 25 lol) and its just my hearing. As soon as I got the second device it stopped. I was told it is probably a resistor or something like that making more noise than it should. I dont know.
I've had the second device for about two weeks or so.
Sktr021 said:
Um, actually I exchanged my first device with a new one and it is gone. I was super sensitive to the sound although my cousin and the best buy guy could not hear it. I was exactly as OP described. Totally gone.
The one difference in the two phones is the first one I received needed to receive updates out of the box and the second one already had the updates. So i'm assuming the first was from an older batch of phones.
PS THIS IS A VERIZON DEVICE!!!!
OP I would suggest swapping it out. It doesn't hurt to swap it out and get a new one. If it still does it your only out a few minutes of time.
Click to expand...
Click to collapse
This sounds encouraging... so maybe it will be fixed on mine when I get it back? Store would not hear of just swapping it out for a new one on the spot so I'm stuck waiting.
usually when you hear hissesbits bad reception, but sometimes its bad simcard and rarely some hobbyist or secret agency listening in. Try elimination apps also, some could interfere somehow when trying to setup a tap
try different sim/network just in case, note different sim will erase some stuff
I forgot the obvious, liquid, damp environments like shower can break microphones or speakers or cause previously isolated components to leak into another
bachera said:
usually when you hear hissesbits bad reception, but sometimes its bad simcard and rarely some hobbyist or secret agency listening in. Try elimination apps also, some could interfere somehow when trying to setup a tap
try different sim/network just in case, note different sim will erase some stuff
I forgot the obvious, liquid, damp environments like shower can break microphones or speakers or cause previously isolated components to leak into another
Click to expand...
Click to collapse
Yeah. No. That what we spoke of, is well documented and reported in N4.
Allegedly it's a shielding issue and as someone said the speaker or some other part is picking up static etc.
(Continued with data activity)
As said it's also on idle when screen of, phone sleeping....
The showering would make sense if they would do it by default in LG factories
Same goes with aps.
But there are 2 issues that are reported for G2. One i think is the call quality for Verizon I think that maybe can be fixed with a software update.
And then there is this. It's static noise, crackling, etc which can be heard "anytime". It's feint, but there. Where it's annoying for me is in the silent parts of a call, when no one talks and my ear is near the device.
Sent from my LG-D802 using Tapatalk
actually just get a glass, or look at the mirror when you showered and how much condense is on it. then think, could that condense form on/in phone, you'd be amazed your microphone/speaker etc etc
Sonys strategy should be copied by all phone manufacturers
Kabloinko said:
This sounds encouraging... so maybe it will be fixed on mine when I get it back? Store would not hear of just swapping it out for a new one on the spot so I'm stuck waiting.
Click to expand...
Click to collapse
Where did you get it and how long ago?
When I spoke to Verizon they said that it is considered a manufacturer defect and that it would be absolutely no issue switching it. He also said they weren't receiving many complaints about this issue.
I purchased mine at Best Buy and they swapped it out (after 3 days) without any questions at all. He just said no problem and switched it out.
I would pitch a fit if they won't work with you. It wouldn't even hurt them as it would be sent back to LG as defective anyways.
Sktr021 said:
Where did you get it and how long ago?
When I spoke to Verizon they said that it is considered a manufacturer defect and that it would be absolutely no issue switching it. He also said they weren't receiving many complaints about this issue.
I purchased mine at Best Buy and they swapped it out (after 3 days) without any questions at all. He just said no problem and switched it out.
I would pitch a fit if they won't work with you. It wouldn't even hurt them as it would be sent back to LG as defective anyways.
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I'm in Sweden and got mine at a normal electronics store, the international version and not operator branded or anything. I got mine Dec 16 and went back to the store Dec 21. The guy at the store first wanted to do a warranty claim but I called bull**** and stated DOA since it was not even a week old. I was in that store for an hour trying to just explain what the hell was wrong with it. They claim they couldn't just switch it for a new one since they couldn't reproduce the problem. I don't know how the hell they expect to reproduce the problem with a soundsystem pumping in store (no chance in hell of having as good hearing as at night or when it's just quiet!) and listening for it in a soundproof room seems kind of moot too. My apartment is not soundproof nor is it isolated from radio interference or even in a particularly hot spot for cell reception.
I'm guessing LG Sweden haven't heard so much about this since they probably haven't sold as many of them over here. I'm emailing LG to hear what they have to say for themselves. I am in no way backing down on this. if I get it back and the service papers state nothing done and nothing wrong (in which case the store will make me pay the shipping fees) I will void the purchase. Will see if they try to fight me on that too. I'm bringing big brother to the store next time, he gets... loud.
Update:
I was just in the store to get my phone after getting an email that said it had gotten back from the servicecenter having been repaired but the DOA claim was denied. The repairshop had added little to no info on what exactly they had repaired or why the DOA had been denied, I asked the woman in the store for clarification and I stated that the fact that the phone had been repaired it clearly showed that it was DOA. She went back to check and came back and questioned why her co-worker had even sent it in for repair in the first place as it was de facto DOA and their routine is not to send DOAs for repair.
I never did found out exactly was what wrong with it, I got a brand new phone and an apology right there on the spot. I'm about to charge my new phone now so I can't say if the new phone has the same sound issues or heat problems yet. I'll come back and edit this post with the results, just for future reference.
Kabloinko said:
I was just in the store to get my phone after getting an email that said it had gotten back from the servicecenter having been repaired but the DOA claim was denied. The repairshop had added little to no info on what exactly they had repaired or why the DOA had been denied, I asked the woman in the store for clarification and I stated that the fact that the phone had been repaired it clearly showed that it was DOA. She went back to check and came back and questioned why her co-worker had even sent it in for repair in the first place as it was de facto DOA and their routine is not to send DOAs for repair.
I never did found out exactly was what wrong with it, I got a brand new phone and an apology right there on the spot. I'm about to charge my new phone now so I can't say if the new phone has the same sound issues or heat problems yet. I'll come back and edit this post with the results, just for future reference.
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yeah if you edit it I won't get a notification. Just reply normally and thanks for the info
PAGOT said:
yeah if you edit it I won't get a notification. Just reply normally and thanks for the info
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Have tried it out for a little while now, not enough for it to get hot, but I can confirm that the persistent noise from the top of the phone is present in the new one too. Even tried disconnecting electronics that might interfere (cordless phones, wifi dongles, computer, speakers) but no change.
As for call quality, the voice quality is definitely better, no tin-can or garbled speech, but if both sides happen to speak at the same time it gets a bit choppy and cut off.
I'm going to post a question on LG Sweden's FB page and see if they have the balls to answer or simply ignore it and call it a feature most people can't hear. I'm curious as to what exact part in the phone is making the noise.
Kabloinko said:
Have tried it out for a little while now, not enough for it to get hot, but I can confirm that the persistent noise from the top of the phone is present in the new one too. Even tried disconnecting electronics that might interfere (cordless phones, wifi dongles, computer, speakers) but no change.
As for call quality, the voice quality is definitely better, no tin-can or garbled speech, but if both sides happen to speak at the same time it gets a bit choppy and cut off.
I'm going to post a question on LG Sweden's FB page and see if they have the balls to answer or simply ignore it and call it a feature most people can't hear. I'm curious as to what exact part in the phone is making the noise.
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Just as I suspected... it's present on every device...(maybe environment dependant)
Ppl just do not hear it or do not wanna hear it
Don't expect a fix. N4 never saw an acknowledgement....
Sent from my LG-D802 using Tapatalk
I was using the speaker phone tonight and noticed it getting increasingly distorted to the point where I had to turn it off. After the call I tested some music and it is so bad you cannot even tell what song is playing! On top of that it randomly just emits a static sound for a few seconds whenever it feels like.
Looks like I'll be calling t-mo in the morning for a replacement, this makes my 2nd defective phone (first one was a different issue) anyone else experiencing something similar?
I just swapped mine 2 weeks ago for the same issue.
Sent from my LG-LS997 using Tapatalk
This is turning into a common issue. My first V20 lasted me 35 days before my speaker went out. I am on my second one and its good so far.
Seems like this phone is super fragile. Kinda scary to think how much we paid for it.
Luckily I haven't had many issues besides some subpar cell service compared to other att phones I've had in the same area. But I don't want to jinx it.
Edit: Then again, if you're putting all these audio mods that make the phone go beyond what it is meant to do, you are still somewhat at fault there.
There is a very long thread for this issue in the questions and answers section. Just FYI for more reading.
I found that thread after I made mine, too many people with the same issue. Anyway I just got my warranty replacement from t-mobile, their new process Sucks by the way. New phone seems good so far but we will see if the issue comes back.
twistedvip said:
Seems like this phone is super fragile. Kinda scary to think how much we paid for it.
Luckily I haven't had many issues besides some subpar cell service compared to other att phones I've had in the same area. But I don't want to jinx it.
Edit: Then again, if you're putting all these audio mods that make the phone go beyond what it is meant to do, you are still somewhat at fault there.
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No mods here. I'm straight up stock. Most complaints are coming just days after buying the phone, not enough time to root for most people.