S4 isn't detected in download mode - AT&T Samsung Galaxy S 4 Q&A, Help & Troubleshootin

I managed to get my hands on a computer so I can ODIN my s4 from 4.2.2 to 4.4.2. Drivers are installed as well as Kies but once I boot the phone into download mode so I can use ODIN, the phone isn't detected. Any solutions?

Uninstall kies, but keep the drivers. Also try different usb ports. Odin can be finicky
Sent from my Nexus 5 using XDA Free mobile app

Make sure to use USB 2.0 ports instead of USB 3.0 if possible. Try another cable.

jd1639 said:
Uninstall kies, but keep the drivers. Also try different usb ports. Odin can be finicky
Sent from my Nexus 5 using XDA Free mobile app
Click to expand...
Click to collapse
How do you uninstall kies without the drivers uninstalling?
Frankenscript said:
Make sure to use USB 2.0 ports instead of USB 3.0 if possible. Try another cable.
Click to expand...
Click to collapse
Ok I'll make sure to try that out

Exbruce said:
How do you uninstall kies without the drivers uninstalling?
Ok I'll make sure to try that out
Click to expand...
Click to collapse
When you uninstall it'll ask you if you want to remove the drivers too
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jd1639 said:
When you uninstall it'll ask you if you want to remove the drivers too
Sent from my Nexus 5 using XDA Free mobile app
Click to expand...
Click to collapse
Ok I'm gonna give that a shot

Related

Samsung Kies

Does it recognize any of your devices? x) It doesn't recogize my Vibrant
Wasn't sure if this was supposed to go in Q/A or general because many people might have this problem
I got the newest Kies btw. v1.5.3.10103_100
Same problem here!
Just came here looking for a solution... anyone?
65 view and none of them had this problem? =[
kies never work for me. will never install it again =[
Use kies mini and windows XP seem to work. Its clunky software to begin with.
Sent from my SGH-T959 using XDA App
Do you have a different launcher installed, if so you have to go into settings > manage applications>( whatever launcher your using) clear defaults. Now press the home keys and press the touchwiz launcher when it ask you which one you want now open kies on your pc then on your phone go to settings> application>usb settings> check samsung kies. Now plug in your phone into your usb thats plugged into your pc enjoy.
AND YES USE KIES MINI!
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AustinKnight45 said:
Do you have a different launcher installed, if so you have to go into settings > manage applications>( whatever launcher your using) clear defaults. Now press the home keys and press the touchwiz launcher when it ask you which one you want now open kies on your pc then on your phone go to settings> application>usb settings> check samsung kies. Now plug in your phone into your usb thats plugged into your pc enjoy.
AND YES USE KIES MINI!
Sent from my SGH-T959 using XDA App
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Click to collapse
Arent you suppose to turn on usb debugging on after samsung kies
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hitman818 said:
Arent you suppose to turn on usb debugging on after samsung kies
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Click to collapse
No you can if you want.
Sent from my SGH-T959 using XDA App
Do you have the current "Samsung Vibrant USB" drivers for your OS ?
serendipityguy said:
Do you have the current "Samsung Vibrant USB" drivers for your OS ?
Click to expand...
Click to collapse
Kies mini should install samsung drivers when you install kies.
Sent from my SGH-T959 using XDA App
Haha, it still doesn't detect my phone
Kies mini works for me on Win 7 32bit but not Win 7 64bit.
Oh and for those that it's not recognising are you selecting Kies in the USB options? Settings/Applications/USB Settings. Just a thought not trying to be a wise a**.
draikz said:
Haha, it still doesn't detect my phone
Click to expand...
Click to collapse
Can you tell us exactly what your doing, I mean if you can't get it to work from the instructions I gave you then theres really not much more me or anyone else can help with.
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hitman818 said:
Arent you suppose to turn on usb debugging on after samsung kies
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Click to collapse
AustinKnight45 said:
No you can if you want.
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Click to collapse
Having USB debugging will cause Kies mini to not see your phone. So USB debugging (unchecked), Kies (Firmware Update)(Checked)
Wow....lots of misinformation here.
You are doing nothing wrong. Latest Kies says Vibrant is not supported. See my earlier post here:
http://forum.xda-developers.com/showthread.php?t=838749
If the earlier version doesn't work, then try unmounting your SD card for the sync (if that's what you are trying to do). You can remount after the sync.
Hope this helps. It's ridiculous that Kies is not supported for US phones. Why can't I sync with Outlook? Completely unacceptable. My next phone will be HTC, since they understand the importance of actually supporting their customers.
BTW....What exactly are you trying to accomplish with Kies? What exactly is happening when you try to connect? MTP problems?
AustinKnight45 said:
Do you have a different launcher installed, if so you have to go into settings > manage applications>( whatever launcher your using) clear defaults. Now press the home keys and press the touchwiz launcher when it ask you which one you want now open kies on your pc then on your phone go to settings> application>usb settings> check samsung kies. Now plug in your phone into your usb thats plugged into your pc enjoy.
AND YES USE KIES MINI!
Sent from my SGH-T959 using XDA App
Click to expand...
Click to collapse
that worked for me!! thanks man, I spent all day trying to get this working...
1° conect the usb cable (you have to set your phone to ask you what kind of connection you want, mass storage, kies, etc..)
2° without selecting one, open kies on your pc (worked with kies and kies mini)
3° select kies mode (doesn't need usb debbugin or anything)
Just a comment, even now I got it working, this software (maybe driver i don't know) is a piece of s#$%..
Older Kies mini worked for the vibrant update..I can't connect either my vibrant or galaxy tab threw kies..I can mount and swap files but update NOPe!
Sent from my SGH-T849 using XDA App

Odin3: keeps saying Removed, Added ..

Hey all,
I am attempting to restore Vibrant back to 2.1 in order to try out Samsung's official 2.2. When I go into Download Mode and plug up to the PC, ODIN detects the phone, but it will randomly give the noise where you unplug something from USB, and ODIN will say removed, then almost immediately say my phone is added again. I'm nervous to try flashing at this point because I don't want that to happen while I'm restoring to 2.1.
I'm running Windows 7 x64. Has anyone had this problem?
Run as admin..
jmcghee1973 said:
Run as admin..
Click to expand...
Click to collapse
The problem still persists after doing this.
Passtschon said:
The problem still persists after doing this.
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Click to collapse
Reboot the pc and try a different usb port then make sure odin is open before you plug the phone into the pc.
Sent from my SGH-T959 using XDA App
MoWeb said:
Reboot the pc and try a different usb port then make sure odin is open before you plug the phone into the pc.
Sent from my SGH-T959 using XDA App
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Click to collapse
Tried this as well, no different result.
Windows 7 is saying:
USB device not recognized
Device driver was not successfully installed
Unidentified device: (red x) device unplugged
SAMSUNG Mobile Modem: ready to use
I'm currently using Nero v5 with voodoo lagfix disabled
Sounds like you could have something as simple as a bad or fatigued USB port or cable. I've seen this sort of behavior with USB devices before and it's usually from a port connection making poor or intermittent contact. Whether it's a port on your cable (either end), your phone, or the ports on your PC...hard to say...
Passtschon said:
Tried this as well, no different result.
Windows 7 is saying:
USB device not recognized
Device driver was not successfully installed
Unidentified device: (red x) device unplugged
SAMSUNG Mobile Modem: ready to use
I'm currently using Nero v5 with voodoo lagfix disabled
Click to expand...
Click to collapse
Have you tried reinstalling the drivers from Samsung's Vibrant support page?
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MoWeb said:
Have you tried reinstalling the drivers from Samsung's Vibrant support page?
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Click to expand...
Click to collapse
Yes that was the next thing I did. Same result. Is there an issue with the drivers I'm using because of the ROM I'm running? Do I need different drivers?
Passtschon said:
Yes that was the next thing I did. Same result. Is there an issue with the drivers I'm using because of the ROM I'm running? Do I need different drivers?
Click to expand...
Click to collapse
That ROM should have no effect on the drivers. Have you tried installing the drivers by updating the kies program? You might have to install the drivers and software first.
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Yes sir, Kies is up to date as well, and says unrecognized device (obviously lol).
As an aside, as I keep trying and trying, now windows is telling me a usb device has malfunctioned, and windows does not recognize it.
Passtschon said:
Yes sir, Kies is up to date as well, and says unrecognized device (obviously lol).
As an aside, as I keep trying and trying, now windows is telling me a usb device has malfunctioned, and windows does not recognize it.
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Click to collapse
To rule out a problem with windows have you tried a different usb device on the pc?
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MoWeb said:
To rule out a problem with windows have you tried a different usb device on the pc?
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Yes, I just plugged my ipod in and am using it as normal. I am also able to use the phone in mass storage mode as well. The problem only seems to occur when the phone is plugged in during download mode.
I think your driver is corrupt. You should uninstall kies and the usb driver, reboot, and reinstall. Stupid question, have you tried a battery pull on the phone?
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MoWeb said:
I think your driver is corrupt. You should uninstall kies and the usb driver, reboot, and reinstall. Stupid question, have you tried a battery pull on the phone?
Sent from my SGH-T959 using XDA App
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Ok, I will try that now. I have entered download mode with and without the battery. I will let you know in a few minutes after uninstalling kies and the drivers, and reinstalling the drivers.
Passtschon said:
Yes, I just plugged my ipod in and am using it as normal. I am also able to use the phone in mass storage mode as well. The problem only seems to occur when the phone is plugged in during download mode.
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Click to collapse
When you try odin are you:
1. Opening odin.
2. Selecting the pit and tar files.
3. Putting the phone into download mode.
4. Plugging the phone into the PC.
In that order?
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MoWeb said:
When you try odin are you:
1. Opening odin.
2. Selecting the pit and tar files.
3. Putting the phone into download mode.
4. Plugging the phone into the PC.
In that order?
Sent from my SGH-T959 using XDA App
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Click to collapse
I was opening Odin, putting phone into DL mode, plugging it in, and then messing with the files. When I started the thread this morning it would remove / add constantly, and then it went to not detecting my phone at all and giving me the error message (only in DL mode) once I installed and updated Kies. Reinstalling Samsung drivers now, just rebooted.
Just reinstalled drivers and attempted in the order you provided, and windows is still saying that there was a malfunction with the device.
Can you try a different usb cable?
Kies is still installed right?
Can you use a different pc?
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Yes. My sister has the same phone and cable. I'll borrow hers and see if that helps. I appreciate the quick responses, by the way. Thank you very much.
Would the cable only cause it to act up during DL mode and not regular? I can mount normally, etc.
Edit: Odin detects my phone while it's turned on normally. I don't supposed that helps me any.
If there is a bad connection you can have issues.
Sent from my SGH-T959 using XDA App

Rogers Galaxy S4 PC Connection Problem

I was trying to transfer some music file to my phone, but my Kies (Win 7 64bit and Win 7 32bit) could not detect my phone I tried to re install the drivers several time without any luck, phone still charging by PC and when ever I uninstall driver from PC and connect my phone PC start installing all the driver and install driver without any error but still my phone doesn't show up in kies or in windows and connected devise.
It would be appreciated if some one guide me to resolve this issue.
Thanks,
clean the registry when you uninstall drivers using ccleaner
polish_pat said:
clean the registry when you uninstall drivers using ccleaner
Click to expand...
Click to collapse
Still no luck, Kies still not showing my phone
I restore stock firmware by ODIN and still my phone does not show up in my PC
Any suggestions?
Bump
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nomi640 said:
Bump
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Click to collapse
Do you have android debugging checked?
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I tried both with usb debugging and without but no results
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Bump
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Any help
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nomi640 said:
Any help
Sent from my SGH-I337M using xda app-developers app
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Click to collapse
I've never installed Kies in my life, so I can't comment on it's functionality. nor am I stock...but before I rooted and started flashing, my Rogers S4 was stock.
I used the AT&T drivers to get it to connect in debug or MTP mode. Maybe they will help. You can find them HERE. click downloads or see all downloads and then EXE on the right for the USB Drivers...
still no luck
nomi640 said:
still no luck
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Click to collapse
well I know those drivers work for fact. My Rogers S4 was running VLUAMDJ software...my computer installed some drivers but it didn't work...it never showed up. just like your symptoms. I uninstalled my existing Samsung drivers (which I downloaded when I got my Note 2)...reboot...install those drivers I linked you to, connected phone...detected right away and MTP started working as expected.
so you either have issues with your system (software wise), or it's a faulty cable. I'm going to lean towards the latter first. It's not the first time I've seen that. feel free to try another cable...also if you want...plug your phone in and take a shot of dev mgr and paste it so I can review...or PM me the pic if you prefer....
I thought kies had a troubleshooting mode. Have you tried that? It is referenced I the noob rooting video.
Here is pic for my dev mngr, I tried 3 usb cable, kies troubleshooting but still not showing up, when I plug my phone kies start-up but does phone does not show up in computer or kies.
Thanks for all reply, I can't send phone to Samsung for repair either because I bought from kijiji and Samsung warranty is not transferable
xtechx said:
well I know those drivers work for fact. My Rogers S4 was running VLUAMDJ software...my computer installed some drivers but it didn't work...it never showed up. just like your symptoms. I uninstalled my existing Samsung drivers (which I downloaded when I got my Note 2)...reboot...install those drivers I linked you to, connected phone...detected right away and MTP started working as expected.
so you either have issues with your system (software wise), or it's a faulty cable. I'm going to lean towards the latter first. It's not the first time I've seen that. feel free to try another cable...also if you want...plug your phone in and take a shot of dev mgr and paste it so I can review...or PM me the pic if you prefer....
Click to expand...
Click to collapse
Any idea?
nomi640 said:
Any idea?
Click to expand...
Click to collapse
sorry forgot about the thread, my apologies. I haven't been using tapatalk as much recently, and that's where I used to check my participated threads.
I don't have those devices under ports if I have usb debugging on or off...weird. I'm on win8 x64...the only thing I didn't expand was Portable devices...I only have the two references in my dev mgr....
can you try uninstalling all the detected devices in dev mgr, and delete the driver from the system when doing so? then disconnect the phone, reboot, install those at&t drivers, then plug the phone in and test?
I want to recommend removing Kies before all of that, but not sure if you used it in the past, where it store the backed up data, etc..if you've never used it then please do uninstall Kies before what I mention above...
let me know.
Tried everything but no luck
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nomi640 said:
Tried everything but no luck
Sent from my SGH-I337M using xda app-developers app
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Click to collapse
I've installed those drivers on 3 different windows 7 systems this week and not one has failed to recognize MTP on the device first try...I even soft bricked my device a couple days ago, odin'ed back to VLUAMDJ stock, installed drivers on a win8 system that had never had an Android device plugged into it and wasn't connected to the internet (just installed those at&t drivers from a usb drive)...guess what...worked again..
It shouldn't work so easily for soo many people then not at all for you. I'm baffled at how easily it works for me even, and I've been trying to make it not work. I"m a technician I enjoy trying to break things to see if I can duplicate an issue, and fix it....and I can't duplicate your issue.
either something to with your USB port(s), or drivers (either mobo chipset or usb), or windows installation. if you have usb that are controller by a chipset like Intel then other USB that are another chipset, try on the other "bank" so to speak...you'd have ot know how to look for that if you had it though...or try it on someone elses computer with those at&t drivers. don't connect the phone until you install the drivers.
if it's not usb port(s), drivers, or the windows installation you either have 3 bad micro USB or you have a faulty USB port on your phone. or pocket lint preventing a proper connection (although I've assumed you've looked for that already)...those are the only things left.
Still no luck
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Odin not recognizing s4

My computer recognizes my phone and can transfer files and everything but odin will not. Using original cable too. Neitger of my gs4 will work with odin. Tried installing the correct drivers also. They literally tried installing for about 5 hours and still wouldn't work. Any ideas?
Sent from my SPH-L720 using xda app-developers app
Make sure you're on odin 3.x and get your file and everything loaded and ready, then plug in the phone while in download mode. That's the way it works for me.
Sent from my SPH-L720 using xda premium
Yep that's what I've tried. No luck
Sent from my SPH-L720 using xda app-developers app
Try different USB ports/cables. Or another laptop.
Sent from my SPH-L720 using Tapatalk 4 Beta
Try odin v1.85. It works for me everytime
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ROMANTiC KiD said:
Try odin v1.85. It works for me everytime
Sent from my SPH-L720 using xda app-developers app
Click to expand...
Click to collapse
1.85 here too. Give that a shot
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sandman121383 said:
1.85 here too. Give that a shot
Sent from my SPH-L720 using xda app-developers app
Click to expand...
Click to collapse
So im still not having luck getting odin to recognize my phone in download mode. I am using 1.85. This is the longest ive gone without a rooted phone. I hate it.
greeneperson said:
So im still not having luck getting odin to recognize my phone in download mode. I am using 1.85. This is the longest ive gone without a rooted phone. I hate it.
Click to expand...
Click to collapse
Try different usb ports, different usb cables, re installing drivers and rebooting the computer to see if it helps
Sent from my SPH-L720 using xda app-developers app
after many tests
after many many tests, difference original cables, differente PCs, differente ODINs,
the probleme was the download mode, iused to use the UP VOLUME ,
but when when i just used the down volume AND VOILA !!!!! oding detected my phone.....
vreality-one said:
after many many tests, difference original cables, differente PCs, differente ODINs,
the probleme was the download mode, iused to use the UP VOLUME ,
but when when i just used the down volume AND VOILA !!!!! oding detected my phone.....
Click to expand...
Click to collapse
:silly: lol
anyway, I had the same problem but WITH the down menu.so not a solution for me.
Just write here for any future needs -- I uninstalled the drivers from the device manager, as it was showing one "Samsung blabla device"
after reinstalling the drivers (google SAMSUNG_USB_Driver_for_Mobile_Phones_v1.5.9.0.exe)
it detected 2 devices in Odin mode (down+up+power) "Samsung modem" and "Samsung blabla2..."
so now it detected all OK
Possible solution
Hi, I can have found the solution for this, when i conected the galaxy S4 to the computer (already on Download Mode) it pops out a message saying that the driver could not be installed, I went to the advenced and clicked on the option "Yes" and then after a while a looked to Odin 3.09 and it was with the BLUE rectangle.
Hope you understand!! Thank you all!
Lucas

My N4 doesn't recognize by my pc.

Help guys may N4 cannot recognized by my pc. Tried changing usb cables and tried 3 pc. Even under device manager it doesn't show. Also tried windows xp and win7. Also tried ticking usb debugging and mtp unfortunately it doesn't help. Im running stock android 4.4.4 and locked bootloader.
Sent from my Nexus 4 using XDA Free mobile app
Did you check MTP? Driver installed?
I guess there's no driver installed. How can i install the mtp driver if my computer doesn't recognize my nexus 4 sir.
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whatthefish said:
I guess there's no driver installed. How can i install the mtp driver if my computer doesn't recognize my nexus 4 sir.
Sent from my Nexus 4 using XDA Free mobile app
Click to expand...
Click to collapse
Search for NAKED UNIVERSAL driver..they work the best.. there is a thread on xda.. search.
Rohit02 said:
Search for NAKED UNIVERSAL driver..they work the best.. there is a thread on xda.. search.
Click to expand...
Click to collapse
Okay thanks brother will try it later, is it easy to install even my phone is not connected or do i have to connect the phone first?
whatthefish said:
Okay thanks brother will try it later, is it easy to install even my phone is not connected or do i have to connect the phone first?
Click to expand...
Click to collapse
Dont connect.. install the drivers and then connect.. See and READ that thread thoroughly and then proceed.
Rohit02 said:
Dont connect.. install the drivers and then connect.. See and READ that thread thoroughly and then proceed.
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Click to collapse
cant install it brother.

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