Rogers Galaxy S4 PC Connection Problem - AT&T Samsung Galaxy S 4 Q&A, Help & Troubleshootin

I was trying to transfer some music file to my phone, but my Kies (Win 7 64bit and Win 7 32bit) could not detect my phone I tried to re install the drivers several time without any luck, phone still charging by PC and when ever I uninstall driver from PC and connect my phone PC start installing all the driver and install driver without any error but still my phone doesn't show up in kies or in windows and connected devise.
It would be appreciated if some one guide me to resolve this issue.
Thanks,

clean the registry when you uninstall drivers using ccleaner

polish_pat said:
clean the registry when you uninstall drivers using ccleaner
Click to expand...
Click to collapse
Still no luck, Kies still not showing my phone

I restore stock firmware by ODIN and still my phone does not show up in my PC

Any suggestions?

Bump
Sent from my SGH-I337M using xda app-developers app

nomi640 said:
Bump
Sent from my SGH-I337M using xda app-developers app
Click to expand...
Click to collapse
Do you have android debugging checked?
Sent from my SAMSUNG-SGH-I727 using xda app-developers app

I tried both with usb debugging and without but no results
Sent from my SGH-I337M using xda app-developers app

Bump
Sent from my SGH-I337M using xda app-developers app

Any help
Sent from my SGH-I337M using xda app-developers app

nomi640 said:
Any help
Sent from my SGH-I337M using xda app-developers app
Click to expand...
Click to collapse
I've never installed Kies in my life, so I can't comment on it's functionality. nor am I stock...but before I rooted and started flashing, my Rogers S4 was stock.
I used the AT&T drivers to get it to connect in debug or MTP mode. Maybe they will help. You can find them HERE. click downloads or see all downloads and then EXE on the right for the USB Drivers...

still no luck

nomi640 said:
still no luck
Click to expand...
Click to collapse
well I know those drivers work for fact. My Rogers S4 was running VLUAMDJ software...my computer installed some drivers but it didn't work...it never showed up. just like your symptoms. I uninstalled my existing Samsung drivers (which I downloaded when I got my Note 2)...reboot...install those drivers I linked you to, connected phone...detected right away and MTP started working as expected.
so you either have issues with your system (software wise), or it's a faulty cable. I'm going to lean towards the latter first. It's not the first time I've seen that. feel free to try another cable...also if you want...plug your phone in and take a shot of dev mgr and paste it so I can review...or PM me the pic if you prefer....

I thought kies had a troubleshooting mode. Have you tried that? It is referenced I the noob rooting video.

Here is pic for my dev mngr, I tried 3 usb cable, kies troubleshooting but still not showing up, when I plug my phone kies start-up but does phone does not show up in computer or kies.
Thanks for all reply, I can't send phone to Samsung for repair either because I bought from kijiji and Samsung warranty is not transferable

xtechx said:
well I know those drivers work for fact. My Rogers S4 was running VLUAMDJ software...my computer installed some drivers but it didn't work...it never showed up. just like your symptoms. I uninstalled my existing Samsung drivers (which I downloaded when I got my Note 2)...reboot...install those drivers I linked you to, connected phone...detected right away and MTP started working as expected.
so you either have issues with your system (software wise), or it's a faulty cable. I'm going to lean towards the latter first. It's not the first time I've seen that. feel free to try another cable...also if you want...plug your phone in and take a shot of dev mgr and paste it so I can review...or PM me the pic if you prefer....
Click to expand...
Click to collapse
Any idea?

nomi640 said:
Any idea?
Click to expand...
Click to collapse
sorry forgot about the thread, my apologies. I haven't been using tapatalk as much recently, and that's where I used to check my participated threads.
I don't have those devices under ports if I have usb debugging on or off...weird. I'm on win8 x64...the only thing I didn't expand was Portable devices...I only have the two references in my dev mgr....
can you try uninstalling all the detected devices in dev mgr, and delete the driver from the system when doing so? then disconnect the phone, reboot, install those at&t drivers, then plug the phone in and test?
I want to recommend removing Kies before all of that, but not sure if you used it in the past, where it store the backed up data, etc..if you've never used it then please do uninstall Kies before what I mention above...
let me know.

Tried everything but no luck
Sent from my SGH-I337M using xda app-developers app

nomi640 said:
Tried everything but no luck
Sent from my SGH-I337M using xda app-developers app
Click to expand...
Click to collapse
I've installed those drivers on 3 different windows 7 systems this week and not one has failed to recognize MTP on the device first try...I even soft bricked my device a couple days ago, odin'ed back to VLUAMDJ stock, installed drivers on a win8 system that had never had an Android device plugged into it and wasn't connected to the internet (just installed those at&t drivers from a usb drive)...guess what...worked again..
It shouldn't work so easily for soo many people then not at all for you. I'm baffled at how easily it works for me even, and I've been trying to make it not work. I"m a technician I enjoy trying to break things to see if I can duplicate an issue, and fix it....and I can't duplicate your issue.
either something to with your USB port(s), or drivers (either mobo chipset or usb), or windows installation. if you have usb that are controller by a chipset like Intel then other USB that are another chipset, try on the other "bank" so to speak...you'd have ot know how to look for that if you had it though...or try it on someone elses computer with those at&t drivers. don't connect the phone until you install the drivers.
if it's not usb port(s), drivers, or the windows installation you either have 3 bad micro USB or you have a faulty USB port on your phone. or pocket lint preventing a proper connection (although I've assumed you've looked for that already)...those are the only things left.

Still no luck
Sent from my SGH-I337M using xda app-developers app

Related

Odin3: keeps saying Removed, Added ..

Hey all,
I am attempting to restore Vibrant back to 2.1 in order to try out Samsung's official 2.2. When I go into Download Mode and plug up to the PC, ODIN detects the phone, but it will randomly give the noise where you unplug something from USB, and ODIN will say removed, then almost immediately say my phone is added again. I'm nervous to try flashing at this point because I don't want that to happen while I'm restoring to 2.1.
I'm running Windows 7 x64. Has anyone had this problem?
Run as admin..
jmcghee1973 said:
Run as admin..
Click to expand...
Click to collapse
The problem still persists after doing this.
Passtschon said:
The problem still persists after doing this.
Click to expand...
Click to collapse
Reboot the pc and try a different usb port then make sure odin is open before you plug the phone into the pc.
Sent from my SGH-T959 using XDA App
MoWeb said:
Reboot the pc and try a different usb port then make sure odin is open before you plug the phone into the pc.
Sent from my SGH-T959 using XDA App
Click to expand...
Click to collapse
Tried this as well, no different result.
Windows 7 is saying:
USB device not recognized
Device driver was not successfully installed
Unidentified device: (red x) device unplugged
SAMSUNG Mobile Modem: ready to use
I'm currently using Nero v5 with voodoo lagfix disabled
Sounds like you could have something as simple as a bad or fatigued USB port or cable. I've seen this sort of behavior with USB devices before and it's usually from a port connection making poor or intermittent contact. Whether it's a port on your cable (either end), your phone, or the ports on your PC...hard to say...
Passtschon said:
Tried this as well, no different result.
Windows 7 is saying:
USB device not recognized
Device driver was not successfully installed
Unidentified device: (red x) device unplugged
SAMSUNG Mobile Modem: ready to use
I'm currently using Nero v5 with voodoo lagfix disabled
Click to expand...
Click to collapse
Have you tried reinstalling the drivers from Samsung's Vibrant support page?
Sent from my SGH-T959 using XDA App
MoWeb said:
Have you tried reinstalling the drivers from Samsung's Vibrant support page?
Sent from my SGH-T959 using XDA App
Click to expand...
Click to collapse
Yes that was the next thing I did. Same result. Is there an issue with the drivers I'm using because of the ROM I'm running? Do I need different drivers?
Passtschon said:
Yes that was the next thing I did. Same result. Is there an issue with the drivers I'm using because of the ROM I'm running? Do I need different drivers?
Click to expand...
Click to collapse
That ROM should have no effect on the drivers. Have you tried installing the drivers by updating the kies program? You might have to install the drivers and software first.
Sent from my SGH-T959 using XDA App
Yes sir, Kies is up to date as well, and says unrecognized device (obviously lol).
As an aside, as I keep trying and trying, now windows is telling me a usb device has malfunctioned, and windows does not recognize it.
Passtschon said:
Yes sir, Kies is up to date as well, and says unrecognized device (obviously lol).
As an aside, as I keep trying and trying, now windows is telling me a usb device has malfunctioned, and windows does not recognize it.
Click to expand...
Click to collapse
To rule out a problem with windows have you tried a different usb device on the pc?
Sent from my SGH-T959 using XDA App
MoWeb said:
To rule out a problem with windows have you tried a different usb device on the pc?
Sent from my SGH-T959 using XDA App
Click to expand...
Click to collapse
Yes, I just plugged my ipod in and am using it as normal. I am also able to use the phone in mass storage mode as well. The problem only seems to occur when the phone is plugged in during download mode.
I think your driver is corrupt. You should uninstall kies and the usb driver, reboot, and reinstall. Stupid question, have you tried a battery pull on the phone?
Sent from my SGH-T959 using XDA App
MoWeb said:
I think your driver is corrupt. You should uninstall kies and the usb driver, reboot, and reinstall. Stupid question, have you tried a battery pull on the phone?
Sent from my SGH-T959 using XDA App
Click to expand...
Click to collapse
Ok, I will try that now. I have entered download mode with and without the battery. I will let you know in a few minutes after uninstalling kies and the drivers, and reinstalling the drivers.
Passtschon said:
Yes, I just plugged my ipod in and am using it as normal. I am also able to use the phone in mass storage mode as well. The problem only seems to occur when the phone is plugged in during download mode.
Click to expand...
Click to collapse
When you try odin are you:
1. Opening odin.
2. Selecting the pit and tar files.
3. Putting the phone into download mode.
4. Plugging the phone into the PC.
In that order?
Sent from my SGH-T959 using XDA App
MoWeb said:
When you try odin are you:
1. Opening odin.
2. Selecting the pit and tar files.
3. Putting the phone into download mode.
4. Plugging the phone into the PC.
In that order?
Sent from my SGH-T959 using XDA App
Click to expand...
Click to collapse
I was opening Odin, putting phone into DL mode, plugging it in, and then messing with the files. When I started the thread this morning it would remove / add constantly, and then it went to not detecting my phone at all and giving me the error message (only in DL mode) once I installed and updated Kies. Reinstalling Samsung drivers now, just rebooted.
Just reinstalled drivers and attempted in the order you provided, and windows is still saying that there was a malfunction with the device.
Can you try a different usb cable?
Kies is still installed right?
Can you use a different pc?
Sent from my SGH-T959 using XDA App
Yes. My sister has the same phone and cable. I'll borrow hers and see if that helps. I appreciate the quick responses, by the way. Thank you very much.
Would the cable only cause it to act up during DL mode and not regular? I can mount normally, etc.
Edit: Odin detects my phone while it's turned on normally. I don't supposed that helps me any.
If there is a bad connection you can have issues.
Sent from my SGH-T959 using XDA App

Computer recognition help!

Have done done searching, but still can't get my phone to connect to my computer. I've tried everything that I've found posted. Doesn't mean I found then all.
I get "usb device not recognized" when I plug on my phone. I'm trying to flash the modem to get my text messaging to work. Windows 7 64bit
DL30 black hole 4.1
Any help would be appreciated.
Sent from my SCH-I500 using XDA App
As most people would say, wrong place. This is a question that belongs in the general section.
Did you install the samsung driver onto your computer?
Kaze105 said:
As most people would say, wrong place. This is a question that belongs in the general section.
Did you install the samsung driver onto your computer?
Click to expand...
Click to collapse
Sorry about that.
Yes divers have been installed a long time. I used to be able to connect. Then about a month ago it decided to stop. I even tried it on a XP system, same thing.
Sent from my SCH-I500 using XDA App
Have you tried using a different USB cable?
mob87 said:
Have you tried using a different USB cable?
Click to expand...
Click to collapse
Yes. Tried my wifes. Tried one from my BB. Tried de-bugging mode. Tried rebooting while connected. Lol
Sent from my SCH-I500 using XDA App
Did you try a different USB port?
Also I would suggest updating to EB01 since DL30 isn't supported by devs and is a less stable Froyo build. Uninstall the Samsung drivers, reboot, reinstall and try it again.
Mine quit working today....i disabled usb debug then did a battery pull. Rebooted..enabled usb all is well...
Sent from my Froyo Fascinate.
I've had this issue and have tracked it down to my BT dongle. Every time I use it on my win 7 64bit box I have to uninstall the Samsung drivers, then reinstall without the phone or the BT dongle plugged in.
Thanks for all the input. It finally started working. I installed another rom and kernel. But now I can't get odin to recognize the phone in download mode. Weird stuff....
Sent from my SCH-I500 using XDA App
ragarm said:
Thanks for all the input. It finally started working. I installed another rom and kernel. But now I can't get odin to recognize the phone in download mode. Weird stuff....
Click to expand...
Click to collapse
I just ran into this myslef, and I believe the Fascinate has a bit of a multiple personality disorder. When I went through the Windows registry, I found entries listing the phone as a phone, as removable storage, as a SD card reader and as a CD drive. Nothing worked - no matter what I did, Windows wouldn't recognize it as anything.
To solve it, I had to uninstall the Samsung drivers and then search through the registry, removing anything that said Samsung. A bunch of keys gave me permission errors, but after finally removing them all, I connected the phone and it was immediately recognized as an Android Device. I reloaded the Samsung drivers and everything is back to normal.
A major PITA, but I'm just glad there was a solution.
If you want to try to do the same, uninstall the Samsung drivers, open regedit and search for Samsung. Delete any key that says Samsung (assuming you don't have any other Samsung peripherals). Hopefully you won't run into the permissions problems, but if you do, let me know and I'll walk you through how to get past them.
ChrisDDD, thank you. I will try that asap. That is some great information. I will report back my findings after I'm finished.
Sent from my SCH-I500 using XDA App
Well finally got around do working on this. And YES it worked. At least on my XP machine. Got some permission problems on my win 7 machine.
Chris, thanks for that bit of info. Only thing I had to do different than most was to reboot my phone in download from the menu that is installed with my kernel. I couldn't get it to work by pulling the batt and hooking up to pc. Funny stuff trying to get this stuff to work.

No odin......

Anything that I can try besides Odin to flash the EB01 modem with? I can't get odin, our my computer, to recognize my phone while in download mode.
Any help is greatly appreciated.
Sent from my SCH-I500 using XDA App
Do you the latest drivers?
Are you entering download mode with the battery out?
You gotta work on getting your pc to see your phone properly before you can even try odin, definitely need the right drivers, also can try rebooting phone while usb is plugged in.
Sent from my rooted froyo Fascinate
Ad far as I know I have the latest drivers. I finally got the pc to recognize the phone with it turned on to transfer files. So that tells me the drivers are working. And yes, entering dl mode by pulling batt. Not sure where to go from here.
Try all your USB ports. Are you using the original cord that came with your phone?
If you know how to use adb see if normal operations work
Rich:) said:
Try all your USB ports. Are you using the original cord that came with your phone?
If you know how to use adb see if normal operations work
Click to expand...
Click to collapse
Yes tried all of them. Even tried changing computers. Lol And yeah it is the original cord. If dl adb, but not sure how to use it. Lol Got any good links about adb?
Thanks guys for input.
Sent from my SCH-I500 using XDA App
Do you have the latest version of odin? You could reinstalling that
Sent from my rooted froyo Fascinate
ziggy484 said:
Do you have the latest version of odin? You could reinstalling that
Sent from my rooted froyo Fascinate
Click to expand...
Click to collapse
Not real sure about that. Got the link from somewhere on here.
Sent from my SCH-I500 using XDA App
FYI I have one desktop and three laptops in my house. one laptop refuses to recognise my fascinate... all the others work fine. Oddly enough..that same computer recognises my friends fascinate. Neither the laptop or my desktop would recognise my droid x but my mothers laptop works fine with my x.
I beginning to think all phones have crappy usb drivers.
I eventually got my desktop to recognise the X too but I had to do some wanky driver cleaning and removing / reinstalling all the USB hardware detected by windows.. and some cab cleaning.
not even sure what worked.
stuff is wack...
I have started cleaning my register on my laptop. Just to see if that would work. Lol. Got to get some permissions worked out first though.
Sent from my SCH-I500 using XDA App

Cannot get drivers or usb debugging working

Just got my phone today and for some reason cannot install the drivers in order to root my phone. I've enabled developer mode also and usb debugging is also not recognized oh the device as showing up on screen although its checked as active. Could my drivers for the nexus 5, nexus 7 our old nook he be coming into conflict with the drivers from this device somehow? I've routed several phones and this is strange and unusual behavior to me. Any help would be appreciated.
Sent from my LG-D800 using xda app-developers app
reignlight said:
Just got my phone today and for some reason cannot install the drivers in order to root my phone. I've enabled developer mode also and usb debugging is also not recognized oh the device as showing up on screen although its checked as active. Could my drivers for the nexus 5, nexus 7 our old nook he be coming into conflict with the drivers from this device somehow? I've routed several phones and this is strange and unusual behavior to me. Any help would be appreciated.
Sent from my LG-D800 using xda app-developers app
Click to expand...
Click to collapse
It would help to know morea about what OS your using to root it. What have you tried so far? What cable are you using? Have you tried it on more then one machine? There is pertinent information missing that makes it hard to help. The old drivers might be causing a confict but I doubt it. However, if you think they are just uninstall them.
Switch to camera mode
Sent from my LG-D802 using Tapatalk

[Q] Help stuck on "System Software not authrized by AT&T has been found on your phone

[Q] Help stuck on "System Software not authrized by AT&T has been found on your phone
Well as the title says thats exactly what happened. It happened when I booted to recovery on Rashr recovery tools. Mistake on my part. I also know that there are similar threads, but I've already tried them out but they don't work for me. So I thought this would be the best way. The situation is well... its stuck on that error message. I tried to factory reset with ODIN but ODIN never detects my phone when I plug it in. I already tried taking the battery out and putting it back in. Then i tried Kies, but no luck there either since I can't find the serial number on the back of the phone sticker nor on the box of the phone. Does this mean my phone is dead?
Odin will work. You just need to get it to recognize your device. You have a usb driver issue. You need to install the court drivers. Kies should have done that but it can get in the way of Odin. Uninstall kies but keep the drivers and try Odin again.
Sent from my Nexus 5 using XDA Free mobile app
Okay I uninstalled kies, and updated my drivers to 1.5.45 on the Samsung website, but Odin still doesn't detect it. I feel like I'm missing something.
Psysora said:
Okay I uninstalled kies, and updated my drivers to 1.5.45 on the Samsung website, but Odin still doesn't detect it. I feel like I'm missing something.
Click to expand...
Click to collapse
Are you using Windows 8? You need to allow it to use unsigned drivers. Google how to do that if you do
Sent from my Nexus 5 using XDA Free mobile app
jd1639 said:
Are you using Windows 8? You need to allow it to use unsigned drivers. Google how to do that if you do
Sent from my Nexus 5 using XDA Free mobile app
Click to expand...
Click to collapse
No, I'm on Windows 7 Home Premium.
Psysora said:
No, I'm on Windows 7 Home Premium.
Click to expand...
Click to collapse
With your device plugged into the pc, go to device manager. There's probably an exclamation mark on one of the usbs. That's the one having the issues. Right click on it and up date the driver. Go to where it say let me pick from a list on the computer. Pick the Samsung adb android interface, or something along those lines.
Sent from my Nexus 5 using XDA Free mobile app
jd1639 said:
With your device plugged into the pc, go to device manager. There's probably an exclamation mark on one of the usbs. That's the one having the issues. Right click on it and up date the driver. Go to where it say let me pick from a list on the computer. Pick the Samsung adb android interface, or something along those lines.
Sent from my Nexus 5 using XDA Free mobile app
Click to expand...
Click to collapse
Thanks a lot for the help, but oddly enough when I was about to try your idea i entered download mode to install a custom os. Of course
I didn't need to not I restarted my phone, and VIOLIA it works. Seriously what a turn of events. It now works perfectly. But, seriously thanks man, if that didn't happen just now I know for sure you would've helped me out and my phone would work. This was really just a shortcut if you think about it. Either way thanks a lot you were a great help.
Psysora said:
Thanks a lot for the help, but oddly enough when I was about to try your idea i entered download mode to install a custom os. Of course
I didn't need to not I restarted my phone, and VIOLIA it works. Seriously what a turn of events. It now works perfectly. But, seriously thanks man, if that didn't happen just now I know for sure you would've helped me out and my phone would work. This was really just a shortcut if you think about it. Either way thanks a lot you were a great help.
Click to expand...
Click to collapse
No problem, just glad it's working for you
Sent from my Nexus 5 using XDA Free mobile app

Categories

Resources