[Q] Bad Response from the Screen - G2 Q&A, Help & Troubleshooting

My G2 after around 5 months of good useand one day without any accidents its screen starts to respond very bad so delayed almost no response. is any one faced such problems with the G2 before and if so thanks to support with the diagnose or a way to fix it.

Kazem85 said:
My G2 after around 5 months of good useand one day without any accidents its screen starts to respond very bad so delayed almost no response. is any one faced such problems with the G2 before and if so thanks to support with the diagnose or a way to fix it.
Click to expand...
Click to collapse
Try to update touch software by goinging into service menu. I.am.sorry i cant post link right now, just do some search for the same and you will easily find the process
Sent from my LG-D802 using xda premium

Related

How to calibrate my Nexus One screen.

My Nexus one started to give some problems. The bottom part of the screen is not responding properly. when I push an icon something else will activate. Also when I try to type is almost impossible. Please help.
Nexus is not rooted.
Sent from my Nexus One using XDA App
Lancellor said:
My Nexus one started to give some problems. The bottom part of the screen is not responding properly. when I push an icon something else will activate. Also when I try to type is almost impossible. Please help.
Nexus is not rooted.
Sent from my Nexus One using XDA App
Click to expand...
Click to collapse
Here's a temporary solution, as this is said to be a combination of a software and a hardware defect. Just press the power button to lock the screen and press it again to get to the unlock screen. The screen will recalibrate.
I had similar problem.
I sent my phone to HTC, and received it next day with a replaced hardware
But after couple of days I placed screen protector and it caused the problem again.(But this time power button had no effect). So i removed it, and since then, more than a week, i don't have any problem with touchscreen.
Read the FAQ, question 5.
I had the same issue. HTC warranty dept considers this a hardware deffect and they offer a service repair IF the phone is still within the warranty period. So I sent my phone to HTC, received it back 10 days later. So far no issue.
Sent from my Nexus One using XDA App
Jack_R1 said:
Read the FAQ, question 5.
Click to expand...
Click to collapse
It didn't explain why htc desire users don't experience the same problems.
droidexplorer said:
I had the same issue. HTC warranty dept considers this a hardware deffect and they offer a service repair IF the phone is still within the warranty period. So I sent my phone to HTC, received it back 10 days later. So far no issue.
Sent from my Nexus One using XDA App
Click to expand...
Click to collapse
how is it possible to know if they replaced the digitizer with a newer (non-bugged) model?
lorenx said:
how is it possible to know if they replaced the digitizer with a newer (non-bugged) model?
Click to expand...
Click to collapse
There is no such model, I believe.
Thanks to all for your input on this issue.
I tried everything and I end up staring from scratch. Reformatted and reinstalled the OS and that seems to work so far.
Sent from my Nexus One using XDA App
NexusDro said:
It didn't explain why htc desire users don't experience the same problems.
Click to expand...
Click to collapse
They do. Possibly to a lesser degree.
I have a related question: would replacing the digitizer by a brand new one (say, after "accidentally" dropping the phone and breaking the screen) fix this problem or not?
Jack_R1 said:
Read the FAQ, question 5.
Click to expand...
Click to collapse
The FAQ says it's must be turned off and on?!?! shouldn't it be 'lock/unlock'?
also, brainstorming a permanent fix for this, maybe in the kernel:
What if after Xmin of the screen being on, the kernel flashed it off and on again?
i rather have my screen flashing .5 sec each 5min than loosing calls or pressing the wrong button at the most inconvenient time

Best way to get a replacement?

Hey all,
So i just got my Nexus in the mail about 3 days ago and already I'm experiencing some annoying issues. First off, the sound hardly ever works, which often requires a reboot which only fixes it for a short while. Secondly, the screen is coming up on the left side of the tablet which causes it to have an annoying give to it. Question is - what should i do? What did you guys do with your problem child Nexus 7's? Call ASUS? Call Google? Thanks for the input guys!
Sent from my MB865 using Tapatalk 2
sportsinger75 said:
Hey all,
So i just got my Nexus in the mail about 3 days ago and already I'm experiencing some annoying issues. First off, the sound hardly ever works, which often requires a reboot which only fixes it for a short while. Secondly, the screen is coming up on the left side of the tablet which causes it to have an annoying give to it. Question is - what should i do? What did you guys do with your problem child Nexus 7's? Call ASUS? Call Google? Thanks for the input guys!
Sent from my MB865 using Tapatalk 2
Click to expand...
Click to collapse
If you bought it from the Google play store then just call them up aamd they will get u situated in the right direction. I got mine thru them and am already experiencing dead pixels, unresponsive touch screen and random reboots.... no screen lift issues tho lol. That aside the Google representative that I spoke with was very helpful and didn't have any problem with me exchanging my device. RMA filled out and once I get the replacement I can say goodbye to this defective tablet lol
Sent from my Nexus 7 using xda app-developers app

[Q] LG G2 Screen Problem

I am really frustrated with my LG G2 because of the screen problem I encountered. The screen goes up and down, it happens when I over using the phone. I went on LG service center to reset my phone. still no luck, the problem is still there. They think its a software problem. I hope LG will release new software update on G2
To me that seems more like a hardware problem, not a software one.
Can you reproduce the problem at will?
Dude, I think you have a lemon...
Good luck!
It happened when i charged my phone with the screen is on and i always reading manga. maybe the screen is too sensitive. Yea i think this is hardware issue
I have used mine while connected and charging... Never had a problem with that.
Sent from my LG-D801 using Tapatalk
Rayan said:
I have used mine while connected and charging... Never had a problem with that.
Sent from my LG-D801 using Tapatalk
Click to expand...
Click to collapse
This
Hopefully you're still in your exchange period...swap it out
You are running it completely stock? And you've done a factory reset? If so, it sounds to me like your phone is defective. These phones are so new it should still be under warranty, right?
Just got the same problem as OP last night and I've used it only for 1 month,so now I send my phone to LG service center and they said it was a hardware problem not sure which part but will reply here soon when I got my phone back and tell you all what's the problem... :angel:
eddytheman said:
Just got the same problem as OP last night and I've used it only for 1 month,so now I send my phone to LG service center and they said it was a hardware problem not sure which part but will reply here soon when I got my phone back and tell you all what's the problem... :angel:
Click to expand...
Click to collapse
Got a similar problem. I am unsure if I want to send it back for exchange or just keep it, as there are plenty of reports of owners exchanging G2's just to get another with the same problem. Looks to me to be a software issue - at least with my G2 - as I can get past it by just turning the screen off/on.
Let us know how your G2 turns out.
billykxda said:
Got a similar problem. I am unsure if I want to send it back for exchange or just keep it, as there are plenty of reports of owners exchanging G2's just to get another with the same problem. Looks to me to be a software issue - at least with my G2 - as I can get past it by just turning the screen off/on.
Let us know how your G2 turns out.
Click to expand...
Click to collapse
I've just got ma phone back after sent it to LG service center and they said that it was a touch screen problem,so they changed touch screen + board for me without any cost coz I have a warranty...I think you should change it to a new one or tell them if you got a problem like mine
Sent from my LG-D802 using Tapatalk
eddytheman said:
I've just got ma phone back after sent it to LG service center and they said that it was a touch screen problem,so they changed touch screen + board for me without any cost coz I have a warranty...I think you should change it to a new one or tell them if you got a problem like mine
Sent from my LG-D802 using Tapatalk
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Click to collapse
Did this fix your issue then? Just got my G2 Sunday and its been horrible with this issue. Love the phone but this is just bad.
INCREMENTAL said:
Did this fix your issue then? Just got my G2 Sunday and its been horrible with this issue. Love the phone but this is just bad.
Click to expand...
Click to collapse
Yep everything is good now
Sent from my LG-D802 using Tapatalk
eddytheman said:
Yep everything is good now
Sent from my LG-D802 using Tapatalk
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Click to collapse
Thank u sir, gonna swap mine out tonight.
Sent from my VS980 4G using XDA Premium 4 mobile app
Hey Incremental...
Report back in the next few days. Would be good to hear that you've sorted things out.
-bk
billykxda said:
Hey Incremental...
Report back in the next few days. Would be good to hear that you've sorted things out.
-bk
Click to expand...
Click to collapse
Lol just swapped it out. We will see how the new one does but so far way way better. Seriously my phone was horrible. I read and read thread after threads today and my case seemed way worse then everyone else's. Like most people's was tolerable, this was intolerable. I'd say 6 out of 10 times u turned on the screen it be messed up.
I showed the best buy mobile guy and he said without a doubt there's a problem. The best place for me to show him was the app drawer, if u held ur finger on the screen it would bounce and randomly select apps, we tried the demo unit and it worked perfectly.
Ill keep u updated on how this baby does.
Sent from my VS980 4G using XDA Premium 4 mobile app
Well that didn't take long. Started setting the phone up and all was good. Started disabling the apps I don't use and after that it went berserk. I thought Hhmm maybe it's one of the apps causing it so did a factory reset and no it did right off the bat so I'm done. If it wasn't to late tonight I woulda just took it back again. Back to the Note 2.
Sent from my VS980 4G using XDA Premium 4 mobile app
INCREMENTAL said:
Well that didn't take long. Started setting the phone up and all was good. Started disabling the apps I don't use and after that it went berserk. I thought Hhmm maybe it's one of the apps causing it so did a factory reset and no it did right off the bat so I'm done. If it wasn't to late tonight I woulda just took it back again. Back to the Note 2.
Sent from my VS980 4G using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Yikes - sorry to hear this.
I wondered if my first G2 was worse b/c I aggressively set it up right from the start: disabling apps I don't want, installing a bunch of apps, etc. On G2 #2, I didn't do that and although I've seen this issue surface on my new G2, it has been just a couple of times.
You need to use whatever phone you get the most enjoyment out of. The G2 undeniably has a software glitch that causes this PIA issue. Too bad it didn't work out for you. Good luck with your Note.
I hope LG addresses this issue SOON!!
billykxda said:
Yikes - sorry to hear this.
I wondered if my first G2 was worse b/c I aggressively set it up right from the start: disabling apps I don't want, installing a bunch of apps, etc. On G2 #2, I didn't do that and although I've seen this issue surface on my new G2, it has been just a couple of times.
You need to use whatever phone you get the most enjoyment out of. The G2 undeniably has a software glitch that causes this PIA issue. Too bad it didn't work out for you. Good luck with your Note.
I hope LG addresses this issue SOON!!
Click to expand...
Click to collapse
Thank you, I hope it works out for you guys and they fix it. I love the phone and want it to work but it just isnt gonna happen right now. Im just gonna cancel my upgrade and I guess eat the $35 restocking fee which I think is crap but oh well.
Ill keep my eyes on the forum and may return to it if they fix the phone cause im not gonna use my upgrade right now. Besides this glitch the phonw is a beast. Good luck...
Sent from my SCH-I605 using XDA Premium 4 mobile app
This happened to a few people here in Thailand. We are posting the issues on a group in facebook.
My iPhone 4s used to bounce all over the place when plugged in to charge.
My G2 hasn't had any hardware issues at all yet. I've had it going on 7 months now. Works perfectly.
My advice is that if you get a replacement or repair and it does it again, never get another LG product again. Just like me an Apple. I'm done with them. There's a guy here who wants his old Note 2 back. I know a guy who had 3 motherboards replaced on his Note 2. The last one broke the screen as the phone was swollen. There's no way of knowing. Its just the luck of the draw with these things.
When you get a really good phone, keep it and use it until it disintegrates. As long as this G2 is fine, I won't part with it for anything.
And yes. This is a hardware issue.
thaig2 said:
This happened to a few people here in Thailand. We are posting the issues on a group in facebook.
My iPhone 4s used to bounce all over the place when plugged in to charge.
My G2 hasn't had any hardware issues at all yet. I've had it going on 7 months now. Works perfectly.
My advice is that if you get a replacement or repair and it does it again, never get another LG product again. Just like me an Apple. I'm done with them. There's a guy here who wants his old Note 2 back. I know a guy who had 3 motherboards replaced on his Note 2. The last one broke the screen as the phone was swollen. There's no way of knowing. Its just the luck of the draw with these things.
When you get a really good phone, keep it and use it until it disintegrates. As long as this G2 is fine, I won't part with it for anything.
And yes. This is a hardware issue.
Click to expand...
Click to collapse
Maybe this can be replaced by the warranty service.
bring it to the service center.. but you will handle the repair.. if your liable for the damage

LG G2 touchscreen problem

Hello all, I recently purchased a VZW G2. Got it in a charleston, sc store before the display was even up. Last week my touch screen started acting up and would be dead in a small spot. Now theres a whole dead bar. Wtf LG? Check out the picture.
Take it back duh
Sent from my LG-D802
Brava27 said:
Take it back duh
Sent from my LG-D802
Click to expand...
Click to collapse
I'm obviously going to take it back when I can get a ride to the store, but other people are having this same issue. Any ideas on what's causing it?
defective touch panel. pretty rare but not unheard of. the hardware is simply defective. bring it in and get it exchanged. I've had mine 2 weeks and no issues, nor am I planning to have any. real solid phone.
i have the same problem, and this is my second device with this same isue, i contac LG they said to make a factory rest amd is this don't work, i can change in the store or send to them.
Sent from my LG-D801 using xda app-developers app
Same issue exaclty and i dont know what to do becuase i think i cant change anymore i have it 3 months now
aggelosss5 said:
Same issue exaclty and i dont know what to do becuase i think i cant change anymore i have it 3 months now
Click to expand...
Click to collapse
Shouldn't you have a 12 month warranty? Even if it has to be sent to LG for repair!
Were you on the Quick Memo?

[Q] screen issues very common?

Planning to buy a g2 but read some people have issues with the screen with touchscreen issues. How common is this issue? Is this fixable by software patch?
yeahman45 said:
Planning to buy a g2 but read some people have issues with the screen with touchscreen issues. How common is this issue? Is this fixable by software patch?
Click to expand...
Click to collapse
Very common. Do a search. Cause is still unknown.
thx for the reply.. is it independent on model version? I want to buy the korean version... not sure I will get one now considering it's pricey and prone to screen issues
It happens to every version. I had mine fixed a few months ago and it's happening again.
Sfkn2 said:
It happens to every version. I had mine fixed a few months ago and it's happening again.
Click to expand...
Click to collapse
that's a major letdown... so disappointing.. is it software or hardware fault?
https://www.youtube.com/watch?v=f4QOMB8UTx4
seems people say turning it off and restarting solve the issue
Cause is unknown..
yeahman45 said:
that's a major letdown... so disappointing.. is it software or hardware fault?
https://www.youtube.com/watch?v=f4QOMB8UTx4
seems people say turning it off and restarting solve the issue
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=2521663
apparently an update fixed it??
edit: looking at the thread I can see a lot of people still having the issue.. unfortunately Lg G2 is a no for me although it seemed to be the perfect phone for me... going to look at the galaxy s4 now. Thx for the replies
I never had a problem and when I did have a screen problem it was because I had a JDI one and I fixed it. Its an awesome phone (Better than S4) so you should really try playing with it. Rooting it is also another option and I dont think custom roms give you the touchscreen problem.
sai777 said:
I never had a problem and when I did have a screen problem it was because I had a JDI one and I fixed it. Its an awesome phone (Better than S4) so you should really try playing with it. Rooting it is also another option and I dont think custom roms give you the touchscreen problem.
Click to expand...
Click to collapse
No, this issue appears in plenty of custom ROMs.
Sfkn2 said:
No, this issue appears in plenty of custom ROMs.
Click to expand...
Click to collapse
Wow really, I must be lucky as I had no touchscreen issues in any roms.
sai777 said:
Wow really, I must be lucky as I had no touchscreen issues in any roms.
Click to expand...
Click to collapse
Since when I had my phone repaired and they had to change out my prox sensor, screen, and digitizer, I really think it's a hardware issue.
Just had to have my D801 replaced by T-Mobile for an issue where the screen was picking up two finger touches instead of just one in a small area in the bottom left hand corner of the screen. Warranty replacement was easy but I wish this wasn't an issue.. I love this phone.
Sent from my LG-D801 using XDA Free mobile app
jcnbama said:
Just had to have my D801 replaced by T-Mobile for an issue where the screen was picking up two finger touches instead of just one in a small area in the bottom left hand corner of the screen. Warranty replacement was easy but I wish this wasn't an issue.. I love this phone.
Sent from my LG-D801 using XDA Free mobile app
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Click to collapse
I was going to do that with TMO, but they wanted $19.99 "processing fee" or something ridiculous. On top of that, I'd get a refurb device. I ended up going through LG - they had my phone for about two weeks.
Like I said though, the issue is back..
as i was going to buy the korean version without warranty... I think it is not a wise decision to do that seeing so many issues with the lg g2 screen... I am disappointed as this phone looked like my ideal phone with ideal screen size (not too big, not too small) with a good camera... but I don't want to take a risk on the screen issue.. I have the htc desire and it has issue with multitouch and it is very frustrating (can't even rotate on gmaps) ... I don't want this again lol
Sfkn2 said:
I was going to do that with TMO, but they wanted $19.99 "processing fee" or something ridiculous. On top of that, I'd get a refurb device. I ended up going through LG - they had my phone for about two weeks.
Like I said though, the issue is back..
Click to expand...
Click to collapse
That's weird. I only had to pay $5 processing. The guy said because I was on the JUMP program. Also I got like super expedited shipping for free. I suppose I may have gotten a refurb but a refurb I better than a broken phone. I just hope this doesn't happen again...
Sent from my LG-D801 using XDA Free mobile app

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