Related
Really weird.. Out of nowhere , the bottom right corner of my screen has become almost totally unresponsive to touch. The L and the backspace button on my keyboard are nearly unusable.. Anyone have any idea as to how I may be able to fix this? Its like there is a 2 inch by 1cm gap on my touch screen that doesn't respond to touch.. Thanks guys
Sent from my Nexus 4 using Tapatalk 2
Warranty exchange..
Wish I could... Bought the phone through tmobile and I'm getting the run around.
Sent from my Nexus 4 using Tapatalk 2
I have the same problem, but its a band across upper 1/3 of the screen causing weird typing and such, but only in portrait.
Sent from my Nexus 4 using xda app-developers app
Nexus 4 touch screen defect (dead zone, phantom touch)
I have the same problem, I have a permanent ~1cm tall dead zone spanning the width of my Nexus 4, right about the location of the SIM card tray.
On occasion it is not a dead zone, but rather a "very haunted zone" where there are MANY phantom clicks/drags on different areas of the dead zone in VERY QUICK SUCCESSION. When this happens I have found that constantly resetting the phone (maybe 5-6 times) until it returns to normal (see: dead zone) is the only way to fix it.
That whole situation can take up to an hour to sort out, especially since during the orgy of phantom clicks/drags on the dead zone, the touchscreen is essentially a write off and turning it off is next to impossible, meaning that my phone is bricked for a portion of the day. This happens arbitrarily about once every 5 days.
I purchased my phone from Australia one month ago. Was not aware of any problem until I had returned to where I am currently living in China. I'm absolutely gutted that my first android experience has soured, especially after shirking apple because of (living through years of) their own hardware/software issues.
Why can't I just have a quality, working piece of tech?
So far the warranty options available:
1) Store I bought it from says: Send it to LG Australia (1 non-international warranty)
2) Google says: No google store purchase number, no return
3) LG China? - Can't find any information about LG warranty claims in China.
If I send it back to Australia for repair I will be waiting without phone for weeks, AND I'll get taxed at least $100 by greedy China customs when the phone comes back in. (not to mention the postage there and back)
The problem has become worse and worse as have used the phone. Can any of ye android bros possibly offer any sort of advice or even better, a fix, for solving this problem?
tobiakazmer said:
I have the same problem, but its a band across upper 1/3 of the screen causing weird typing and such, but only in portrait.
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
I have this right now. It's about a third of an inch located near the middle of the screen. It spans the entire width of the screen.
I sure hope it's just a software and not a hardware issue. I bought this in the US and I am now halfway around the world.
I had the same problem. For me it was right where the middle row of keys on the keyboard are or where the ring is on the lock screen.
5mm thick bar across the screen. I sent it back to be fixed and it's been fine ever since touch wood.
They replaced the entire screen on mine. This is definitely a hardware issue. I did a factory reset before I sent it back and the problem was still there.
Digitiser is too close to surface I think causing problems.
Sent from my Nexus 4 using xda app-developers app
Guys i have the same problem since this morning.
I tried everything change roms 4.3 / 4,4 and finally returned to stock.
Nothing worked although i had never the same problem before.
So i tried my last chance. Changed radio image with the help of a Toolkit of our forum ( thanks N-Cry Toolkit )
It seems to be fixed for now , i just rebooted.
Hope it will be ok and you could fix yours too
Hey!
denpeirazei said:
Guys i have the same problem since this morning.
I tried everything change roms 4.3 / 4,4 and finally returned to stock.
Nothing worked although i had never the same problem before.
So i tried my last chance. Changed radio image with the help of a Toolkit of our forum ( thanks N-Cry Toolkit )
It seems to be fixed for now , i just rebooted.
Hope it will be ok and you could fix yours too
Click to expand...
Click to collapse
This really worked for you?
em.faris said:
This really worked for you?
Click to expand...
Click to collapse
Well it worked. I cant understand the reason yet but it keeps showing after some time. I m trying changing roms / baseband / bootloader and return to stock trying to identify when it doesnt work and why. It's really annoying and i m tired of it.
denpeirazei said:
Well it worked. I cant understand the reason yet but it keeps showing after some time. I m trying changing roms / baseband / bootloader and return to stock trying to identify when it doesnt work and why. It's really annoying and i m tired of it.
Click to expand...
Click to collapse
well for me its a hardware issue, but since you said it worked fine when you changed the baseband it really surprised me up
actually happy, cuz there are many users who has this problem.
do keep us updated when you find your fix for this. will be of much help may be in future if something goes wrong on my N4
em.faris said:
well for me its a hardware issue, but since you said it worked fine when you changed the baseband it really surprised me up
actually happy, cuz there are many users who has this problem.
do keep us updated when you find your fix for this. will be of much help may be in future if something goes wrong on my N4
Click to expand...
Click to collapse
Had the same touch screen issue for months; had a dead spot in the middle of the screen that would interfere with browsing and games.
Updated OTA to stock KitKat just last week and the problem went away. Hope you guys get lucky as well. :cyclops:
Possible Deadzone fix!
capcanuck said:
Really weird.. Out of nowhere , the bottom right corner of my screen has become almost totally unresponsive to touch. The L and the backspace button on my keyboard are nearly unusable.. Anyone have any idea as to how I may be able to fix this? Its like there is a 2 inch by 1cm gap on my touch screen that doesn't respond to touch.. Thanks guys
Sent from my Nexus 4 using Tapatalk 2
Click to expand...
Click to collapse
Ok... i created an account here because ive had this same problem for the past month at least, but I think i found a fix. It may take a few people to try it as well to see if its definitive.
I have the same 1cm high deadzone spanning the width of my device just lower than halfway from the top.
My troubleshooting led me to this: If its hardware, its only because the software is telling it something it shouldnt be. I'm sure nothing is broken (i.e., from being dropped, etc.) Something is wrong, for sure, but not broken per se.
I took screen shots of temperature and voltage (using CPU-Z app) trying to figure it out. I paid attention to when it happened and when it did not. I boiled it down to two possibilities: temperature and/or voltage (i can explain how i came to this conclusion if you want... would take a bit more explanation).
I charge my phone with the charger plugged into the wall typically. I live in asia so the voltage is a lot higher (but within the appropriate range of the phone). Yet, lately when i go to sleep, I plug my phone into my laptop to charge, rather than the wall... when i wake up the problem isnt there. About 2 hours later or so the problem comes back.
I tried this for a week (charging my phone with my laptop) and the problem is dissipating. As quickly as it escalated (getting gradually worse) it is now getting gradually better.
Try it and see if it works for you. At night when your phone is nearly dead, charge your phone with your USB port attached to your laptop. Try this for a few days. Maybe it will help. Im still troubleshooting specifics to see if it is definitive.
UPDATE: today, the day of writing this, i haven't had the problem at all and it's been nearly 7 hours and the 3rd consecutive night of charging with USB on my laptop.
Nexus 4 - 4.4.2
My dead zone appeared post-Lollipop update
I created an account for the purpose of also reporting this "dead zone" issue.
I elected, on the Tuesday before Thanksgiving, to opt into the OTA Lollipop update. During the process of updating, I noticed my battery drained all the way to 0, while I thought nothing of it.
When the update was complete, I started to notice a dead zone in the middle of my screen when in portrait mode.
Actually, my dead zone spans an inch of my screen.
I have performed several hard resets, soft resets, learned about the ADK & adb, and downgraded all the way to 4.2.
I took the phone, this morning, to a cell repair shop and the technician said that it's not a hardware issue (although I'm not sure he's right).
So, that's my story. If I find a solution, I'll post it.
these dead spots IMO , are because of bad battery or bad charging ...
have any of you facing these issues have used any wall charger other than the default nexus 4 LG charger ?? maybe ur battery was not charged the way its suppose to be .. or maybe ur battery is getting bad.. can sm1 with the problem replace the battery and see if the problem get solved ???and u can try charging it from the original lg charger for 12hrs straight .. it may(temporary) fix the problem /...
Any new ideas for this post? Or is it dead.
Shubhamqweasd said:
these dead spots IMO , are because of bad battery or bad charging ...
have any of you facing these issues have used any wall charger other than the default nexus 4 LG charger ?? maybe ur battery was not charged the way its suppose to be .. or maybe ur battery is getting bad.. can sm1 with the problem replace the battery and see if the problem get solved ???and u can try charging it from the original lg charger for 12hrs straight .. it may(temporary) fix the problem /...
Click to expand...
Click to collapse
i could try the battery replacement on my nexus, when i get the time, ill get back to you if it works....
ok got the dreaded dead spot where the sim card is, i can't unlock my phone. i dont have usb debug enabled, i can push/pull files in recovery but not much more.
ive tried to change the dpi to move the pattern away from the dead zone by editing build.prop manually and pushing it to the phone but cm13 doesn't seem to take the change to build.prop so the dpi is stuck at 320.
now, im trying to set up usb otg and unlock my phone using a wired mouse and y-cable. but quanta doesn't have otg for marshmallow enabled out of the box and i dont have root access to enable it in an app.
is there a file that i can edit and push to the phone to enable otg_hack?
techparkour12 said:
i could try the battery replacement on my nexus, when i get the time, ill get back to you if it works....
Click to expand...
Click to collapse
Did you ever try this?
buffering.... said:
Did you ever try this?
Click to expand...
Click to collapse
i did it, battery has nothing to do with the screen, its better to just replace it.
So the problem is the following: my nex 4 has suddenly stopped charging..it was 2 days ago.The strange part is that when the system runs i can't charge the phone.It looks like the phone recognizes that i put the usb cable into it,but it shows the no charging sign on the battery history menu point (and the battery is discharging).And the twist is: when the phone is fully off and i put the usb into it it charges normally(white accu on black screen)but as soon as i turn on,it stops.
I did hard reset many times...Im on stock 4.3(unlocked bootloader,no root)
I changed the cable.No progress
I use a converter cause here in Hungary we have a two pin system,but this is nothing cause it has always worked.
Btw,the phone runs normally.
Any ideas?
First,I would like to get a solution,not a "RMA it answer",it would be the last option.
Thank you for your time.
My first thought would be to try a wireless charger.
Solutions Etcetera said:
My first thought would be to try a wireless charger.
Click to expand...
Click to collapse
This is a second option for me too.It just steps over the problem.But this will be my backup plan.Any further idea would be appreciated.
I've had this exact issue before.
Ended up being a problem with SuperSU.
xantonin said:
I've had this exact issue before.
Ended up being a problem with SuperSU.
Click to expand...
Click to collapse
I have no root at all.And also did hard reset as well.
lowert said:
I have no root at all.And also did hard reset as well.
Click to expand...
Click to collapse
If you have tried a full hard reset then its probably a hardware issue, not a software one. Try a different charger anyways, that could be it. Or like you've said, RMA or if your feeling brave you can open the phone up to see if anything battery related is loose/disconnected
22sl22 said:
If you have tried a full hard reset then its probably a hardware issue, not a software one. Try a different charger anyways, that could be it. Or like you've said, RMA or if your feeling brave you can open the phone up to see if anything battery related is loose/disconnected
Click to expand...
Click to collapse
Yes this was my first thought too.I just wanted to stay away from this thing,it's a little bit tricky when the phone is from England and I'm a thousand km away.But looks like I have no choice.Thanks for the confirmation.Any thoughts about the RMA?Will they repair it?Or Changing it?
lowert said:
Yes this was my first thought too.I just wanted to stay away from this thing,it's a little bit tricky when the phone is from England and I'm a thousand km away.But looks like I have no choice.Thanks for the confirmation.Any thoughts about the RMA?Will they repair it?Or Changing it?
Click to expand...
Click to collapse
You can try. Ring up google in hungary and see if they will do it. Otherwise you would have to find someone you know in the uk to return it.
One other thing, have you tried charging from a pc, not the mains? You could try that
lowert said:
So the problem is the following: my nex 4 has suddenly stopped charging..it was 2 days ago.The strange part is that when the system runs i can't charge the phone.It looks like the phone recognizes that i put the usb cable into it,but it shows the no charging sign on the battery history menu point (and the battery is discharging).And the twist is: when the phone is fully off and i put the usb into it it charges normally(white accu on black screen)but as soon as i turn on,it stops.
I did hard reset many times...Im on stock 4.3(unlocked bootloader,no root)
I changed the cable.No progress
I use a converter cause here in Hungary we have a two pin system,but this is nothing cause it has always worked.
Btw,the phone runs normally.
Any ideas?
First,I would like to get a solution,not a "RMA it answer",it would be the last option.
Thank you for your time.
Click to expand...
Click to collapse
Hi, I Do think the converter does not meet the specifications, if your device is off it generates just enough power to trigger the charge-regulator in your nexus4 and the phone is charging; if it is switched on, the phone drains so much power from your battery and/or charging unit that there is not enough voltage/mA-Load to switch the charge-regulator in your nexus4 to "On". The power provided by a converter is no sinus wave, it has irregular spikes and waves and this might over the time-being has "weakened" your Nexus- Charger or the charging controller in your phone.. Try another converter/charger combination if possible with a converter with pure sinus-wave output.
By "Hard reset" do you mean a "factory reset"?
I have an issue when the phone temporarily stopped charging, but it was a particular rom.
You can try buying a charging board replacement from ebay: http://www.ebay.com/sch/?_nkw=nexus%204%20usb%20charging%20replacement
greg17477 said:
By "Hard reset" do you mean a "factory reset"?
Click to expand...
Click to collapse
This. If you just went into settings and hit factory reset, it just wipes data, not the system. Try downloading the google images (Or wait for the KitKat OTA)
22sl22 said:
You can try. Ring up google in hungary and see if they will do it. Otherwise you would have to find someone you know in the uk to return it.
One other thing, have you tried charging from a pc, not the mains? You could try that
Click to expand...
Click to collapse
Okay,News...not charging from computer neither...it doesnt even recognizes it so I cant acces it trough computer.I will try with a different charger,but no chance this would be the problem
Hi,
Not sure what is happening to my phone. I have had stock 4.2.2 rooted with CF auto root for months and had no problems. A few weeks ago my phone started to randomly shut down, not properly just complete power off in an instant. It would then start to reboot and get to the Samsung S4 logo screen before powering off again and trying to reboot and then gets stuck in a constant loop. At first I was able to just reinstall CF root with Odin and it would start up OK. I could also get it to start by re-installing Philz recovery.
Now though, that doesn't work so this morning I installed JB 4.3 I9505XXUEMK8-PRE-ROOTED-KNOX-FREE-ODEX-FULL.tar.MD5 and it says that it is rooted and everything seems to be OK but after an hour or so it has started to randomly shut down again. If I attempt to go into recovery (stock) and clear the cache partition it will reboot normally and run for a while until I use an app and do it again. Am I doing something wrong here or is my phone just knackered?
Phooka
Maybe is coz the RAM is overloaded. Take a look in:
- Press HOME button for 2 secs
- U will see 3 icons in the bottom. Click on the "cheese"
- Tab "RAM"
- If ur phone use more of 1 GB of RAM for run ur apps maybe will be time of delete bloatware
I had the same problem in GT-I9500, I had to get it repaired in a service center.
There was a problem with mother board to charger port connection..
Hope it helps you!
Random Shutdown
praveen_kalasa said:
I had the same problem in GT-I9500, I had to get it repaired in a service center.
There was a problem with mother board to charger port connection..
Hope it helps you!
Click to expand...
Click to collapse
Thanks. Probably not as I've been told that warrantee will be void now as I've flashed whilst having Knox installed which I understand to be irreversable
random shuts and boot loops
Joku1981 said:
Maybe is coz the RAM is overloaded. Take a look in:
- Press HOME button for 2 secs
- U will see 3 icons in the bottom. Click on the "cheese"
- Tab "RAM"
- If ur phone use more of 1 GB of RAM for run ur apps maybe will be time of delete bloatware
Click to expand...
Click to collapse
Thanks. its running at 1.04 out of a possible 1.78G. When cleared it drops to 847 MB.
I Am Phooka said:
Thanks. its running at 1.04 out of a possible 1.78G. When cleared it drops to 847 MB.
Click to expand...
Click to collapse
If u wanna try to recover some RAM u can delete some bloatware that u dont use. Tc with what u delete. I let u some info about if u wanna try -> HERE
I have this problem, I swear it is because of the dodgy battery. (I have the BD battery)
When I plug it in to charge all works again properly.
Last night my battery was showing in the high 60's the phone went off. When I put charger in the battery was at 3%!
Very annoying, going to take to Geek Squad tonight and see if they wil lreplace battery. Guy here at work has same phone, different battery derial number and no problems at all.
Hopefully they will change the battery, I don't have any paperwork with me but the phone is obviously within the 1 year warrenty.
Random Shutdown and boot loop
choccy31 said:
I have this problem, I swear it is because of the dodgy battery. (I have the BD battery)
When I plug it in to charge all works again properly.
Last night my battery was showing in the high 60's the phone went off. When I put charger in the battery was at 3%!
Very annoying, going to take to Geek Squad tonight and see if they wil lreplace battery. Guy here at work has same phone, different battery derial number and no problems at all.
Hopefully they will change the battery, I don't have any paperwork with me but the phone is obviously within the 1 year warrenty.
Click to expand...
Click to collapse
Interesting. I have noticed a couple of times when I look at the battery stats that it has drained from say 90% to 3% in less than 1min, just a verticle line. When I plug it in to charge it says that it's at 90% or whatever it was. Other times it needs charging and is almost dead. It's as though it has shorted out. I wonder if that is the problem here.
random shuts and boot loops
Joku1981 said:
If u wanna try to recover some RAM u can delete some bloatware that u dont use. Tc with what u delete. I let u some info about if u wanna try -> HERE
Click to expand...
Click to collapse
Thanks for that. It's quite a list. I'll go through it and remove the ones i think i can do without and see how it goes.
Same Issue
I have the same problem with my I9505
- It shuts down randomly (sometimes you see a few seconds in advance that your connection to the mobile antennas disconnects), when you look at it, in the middle of a phonecall, ... whenever it's nog plugged in to the power of external battery
- It's almost impossible to get it powered on again (gets stuck in a loop of rebooting: most times at the Samsung logo or after it's on for a few seconds), unless you connect your charger that is connected to the powergrid or external battery
- sometimes it resets the phonelanguage to default (so in stead of for example Dutch, everything is in English again)
I just cleared the cache and removed some programs...
Fingers crossed
--> I'll give an update if anything changes
Random Shutdown and boot loop
LinusN said:
I have the same problem with my I9505
- It shuts down randomly (sometimes you see a few seconds in advance that your connection to the mobile antennas disconnects), when you look at it, in the middle of a phonecall, ... whenever it's nog plugged in to the power of external battery
- It's almost impossible to get it powered on again (gets stuck in a loop of rebooting: most times at the Samsung logo or after it's on for a few seconds), unless you connect your charger that is connected to the powergrid or external battery
- sometimes it resets the phonelanguage to default (so in stead of for example Dutch, everything is in English again)
I just cleared the cache and removed some programs...
Fingers crossed
--> I'll give an update if anything changes
Click to expand...
Click to collapse
I've tried that as well. Didn't work. The problem you describe is exactly the problem I have. I have ordered another battery but I don't think it's that. I'll let you know if it is. I hadn't noticed that it always boots OK if it is plugged into the mains. Wish I knew what was causing the problems.
Random Shutdown and boot loop
So I think I am finally getting somewhere. I took this screenshot straight after it shut down and got stuck in a boot loop. So I plugged it into the mains and it started OK. The battery just gives up when i stress the device with a hungry app or when booting which causes a heavy drain on the on the power even when its got a healthy charge. Got a new battery on order. Take a look at the screenshot. You can see the battery instantaneously drops to zero charge until it's re-booted on the mains.:laugh:
LinusN said:
I have the same problem with my I9505
- It shuts down randomly (sometimes you see a few seconds in advance that your connection to the mobile antennas disconnects), when you look at it, in the middle of a phonecall, ... whenever it's nog plugged in to the power of external battery
- It's almost impossible to get it powered on again (gets stuck in a loop of rebooting: most times at the Samsung logo or after it's on for a few seconds), unless you connect your charger that is connected to the powergrid or external battery
- sometimes it resets the phonelanguage to default (so in stead of for example Dutch, everything is in English again)
I just cleared the cache and removed some programs...
Fingers crossed
--> I'll give an update if anything changes
Click to expand...
Click to collapse
in the list I forgot to mention that the known wifi's are also wiped. --> you have to connect to them again...
I too am having this exact problem; I'm glad to hear it is not only me, not that it helps any of us.
I posted in another thread, but the symptoms everyone here are describing are exactly what I am seeing:
- Sudden battery drop from anything (it's happened to me before about 5 minutes after unplugging from the wall socket) to zero; then phone goes into a loop unless I plug it back into the mains socket
- When plugging into the mains socket with this issue, sometimes the battery is empty and sometimes it shoots straight back up to where it was
- Plants Vs Zombies 2 is the sure-fire way for me to reproduce this issue
- examined logs (although not sure if the right one) using CatLog; nothing obvious (in fact the last line on one of the logs is litterally cut halfway through)
- Wifi connection details lost occasionally
I have reflashed about 4 other (4.3) ROMs (and I tried a 4.4 GE one too) and they all seem to do the same; I am wondering if it is something to do with the non-Knox modems required to flash the 4.3 ROMs as I don't think I had this problem before updating to 4.3. I don't have the time or patience to revert back to a 4.2 ROM to test this though.
I can go for a couple of days without this happening, but fire up PvZ2 and here we go again.
I too have a new battery on order (allegedly genuine from a well-known auction site), so I will update this thread when that arrives to see if it makes any difference.
I don't like this post for one reason.... it means that the problem I am facing won't solve with a format and a new fresh flash... :crying:
I was spending some time on XDA searching for a good stable firmware to flash because I am having your exactly same issues on my phone... I just tought my phone got a bit messy because I have 130 apps installed and a lot of stuff on it.. so I was just thinking of solving all my problems with a new rom... but then I found this 3d...
So you are telling me that my problem won't get solved so easely? How am I going to deal with a Phone that randomly shuts up??? I need my phone and over the last week it got always worse.. first it shut up at about 5pm.. (at ca 15% charge) then at 3pm and 50% charge... today it shut up at 11am and 80% charge... soon I won't be able to use my phone at all!!
I'm happy I backed up all my data today, but it still doesn't solve my problem since I really need my phone... :crying:
This evening I'm going to flash anyway... let's see what happens..
PS I own a GT-I9505 with 4.2.2 stock rom (root)
Random Shutdown and boot loop
Sorry to hear there's a few more out there with the same problem that I am having. AhHm... Sorry, WAS having. I tried re-flashing all sorts of ROMS from 4.2.2 to Echoe KitKat 4.4, flashed CF Root, reinstalled philz touch recovery god knows how many times all to no avail. I now know that it is nothing to do with your ROM or phone setup. It's Samsungs crappy battery. As soon as I put in my new battery problems solved. I have been running multi-window apps whilst having FB on in the background and watching a film all at the same time. If this was gonna crash it would have done by now.
Problem solved. Don't buy the cheap SPB £9.99 one on ebay it has lots of bad reviews. I got this one with no problems:
http://www.ebay.co.uk/itm/GENUINE-S...114?pt=LH_DefaultDomain_3&hash=item3f278d6f32
Hope this helps and don't forget the thanks meter.
I Am Phooka said:
Problem solved.
Click to expand...
Click to collapse
I'm glad you solved.. this means there could be a solution to my problem... in any case the fact that alla batteries here seem to fail in the same week is really strange!!
And the thing I hate most is that a 500€ phone shouldn't be dying after just some months!
After having spent some time googling around.. I found a solution... well, not exactly a solution... let's say I found the core of the problem...
I found some very interesting posts on the misfuncion on all Samsung S4 Batteries Made and Produced in China with SN starting with BD....
And guess what? my battery corresponds!!
If you look at the battery you will notice that it is a little "bumped" and not perfectly flat...
Here in Italy many users went to samsung customer service and got the battery replaced!
Tomorrow I will check to see if I can get a new battery... for now I'm happy to know exactly what to do in order to get my phone working again!
Samsung Batteries beggining with BD.
I Am Phooka said:
Sorry to hear there's a few more out there with the same problem that I am having. AhHm... Sorry, WAS having. I tried re-flashing all sorts of ROMS from 4.2.2 to Echoe KitKat 4.4, flashed CF Root, reinstalled philz touch recovery god knows how many times all to no avail. I now know that it is nothing to do with your ROM or phone setup. It's Samsungs crappy battery. As soon as I put in my new battery problems solved. I have been running multi-window apps whilst having FB on in the background and watching a film all at the same time. If this was gonna crash it would have done by now.
Problem solved. Don't buy the cheap SPB £9.99 one on ebay it has lots of bad reviews. I got this one with no problems:
http://www.ebay.co.uk/itm/GENUINE-S...114?pt=LH_DefaultDomain_3&hash=item3f278d6f32
Hope this helps and don't forget the thanks meter.
Click to expand...
Click to collapse
nioBee said:
After having spent some time googling around.. I found a solution... well, not exactly a solution... let's say I found the core of the problem...
I found some very interesting posts on the misfuncion on all Samsung S4 Batteries Made and Produced in China with SN starting with BD....
And guess what? my battery corresponds!!
If you look at the battery you will notice that it is a little "bumped" and not perfectly flat...
Here in Italy many users went to samsung customer service and got the battery replaced!
Tomorrow I will check to see if I can get a new battery... for now I'm happy to know exactly what to do in order to get my phone working again!
Click to expand...
Click to collapse
Yeah I found that out tonight also. I called samsung earlier today and they said if it is less than 2 years old they will repair it and I should send it to them. I have flashed so many ROMS since I purchased it last year and one or two with Knox which as we know registers that it has had a custom download which voids the warrantee so I thought it would be a waste of time sending it to them. Also I need my phone for work so it was easier to purchase a new battery.
Bad samsung batteries
nioBee said:
After having spent some time googling around.. I found a solution... well, not exactly a solution... let's say I found the core of the problem...
I found some very interesting posts on the misfuncion on all Samsung S4 Batteries Made and Produced in China with SN starting with BD....
And guess what? my battery corresponds!!
If you look at the battery you will notice that it is a little "bumped" and not perfectly flat...
Here in Italy many users went to samsung customer service and got the battery replaced!
Tomorrow I will check to see if I can get a new battery... for now I'm happy to know exactly what to do in order to get my phone working again!
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Hi,
Do you have a link to the info? was it on an official samsung site?
Hello
I'm seeing this is happening to other than just me, and im wondering if its a fault in the s4?
The issue started after i did update to 4.3 (or whatever the latests update was).
I noticed that when it repports, the top-part of the screen is alot warmer than the bottom. The battery itself is barly warm at all. On the back, when the camera is facing me, the left side seems to get especailly warm.
Before having to factory reset my phone, i was wondering if there is anything else i could possibly do to fix the issue?
PeaceDealer said:
Hello
I'm seeing this is happening to other than just me, and im wondering if its a fault in the s4?
The issue started after i did update to 4.3 (or whatever the latests update was).
I noticed that when it repports, the top-part of the screen is alot warmer than the bottom. The battery itself is barly warm at all. On the back, when the camera is facing me, the left side seems to get especailly warm.
Before having to factory reset my phone, i was wondering if there is anything else i could possibly do to fix the issue?
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Click to collapse
Hello mate try to check the Serial Number of your battery. If the S/N starts with BD, Then you need to change it right away. Or try with a spare one if you have and check if your problem will get fix If not then feel free to send your phone in Customer service for Repair Have a nice day.
Repulsa said:
Hello mate try to check the Serial Number of your battery. If the S/N starts with BD, Then you need to change it right away. Or try with a spare one if you have and check if your problem will get fix If not then feel free to send your phone in Customer service for Repair Have a nice day.
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Yes. The serial number does start with BD. Does this mean it deffect? It dosen't seem to be swollen, yet anyway...
Edit: Scratchc that, it is swollen
PeaceDealer said:
Yes. The serial number does start with BD. Does this mean it deffect? It dosen't seem to be swollen, yet anyway...
Edit: Scratchc that, it is swollen
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You can check this thread mate and Goodluck Dnt forget to hit that thanks Button for me haha thanks
Ofcause . Thank you very much for the help!
I had that
I have experienced that several times and it always ended up beeing kernel problems, modem problems or other software related issues.
Hi,
I had received my Moto X Play on 21st November. Right from the first day i started having an issue. Whenever i put my phone on charge and use it the touchscreen goes wonky. It registers some touches and misses the others and typing is a pain. Swiping and sliding also results in accidental touches and something i dont want to open, opens up.
Now, initially i though it was an issue with the plug point in my room. But i tried it everywhere in my house and office and had the same problem. (Note: I was using the charger provided in the retail box). I even connected it to my Xiaomi power bank and had the same issue. I used a Samsung charger and had the same issue again. The phone is working perfectly otherwise.
Could this be a charger issue or an issue with the phone itself? HELP GUYS!
tanay16 said:
Hi,
I had received my Moto X Play on 21st November. Right from the first day i started having an issue. Whenever i put my phone on charge and use it the touchscreen goes wonky. It registers some touches and misses the others and typing is a pain. Swiping and sliding also results in accidental touches and something i dont want to open, opens up.
Now, initially i though it was an issue with the plug point in my room. But i tried it everywhere in my house and office and had the same problem. (Note: I was using the charger provided in the retail box). I even connected it to my Xiaomi power bank and had the same issue. I used a Samsung charger and had the same issue again. The phone is working perfectly otherwise.
Could this be a charger issue or an issue with the phone itself? HELP GUYS!
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Never had such am issue on mine
Sent from my XT1562 using Tapatalk
tanay16 said:
Hi,
I had received my Moto X Play on 21st November. Right from the first day i started having an issue. Whenever i put my phone on charge and use it the touchscreen goes wonky. It registers some touches and misses the others and typing is a pain. Swiping and sliding also results in accidental touches and something i dont want to open, opens up.
Now, initially i though it was an issue with the plug point in my room. But i tried it everywhere in my house and office and had the same problem. (Note: I was using the charger provided in the retail box). I even connected it to my Xiaomi power bank and had the same issue. I used a Samsung charger and had the same issue again. The phone is working perfectly otherwise.
Could this be a charger issue or an issue with the phone itself? HELP GUYS!
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Hello have the same problem . I use 3 diferent chargers and on all 3 is the same.
krewett said:
Hello have the same problem . I use 3 diferent chargers and on all 3 is the same.
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Did you find a solution for it? My phone is getting replaced. But i asked cos i wanna make sure i don't face the same issue on the replacement device.
tanay16 said:
Did you find a solution for it? My phone is getting replaced. But i asked cos i wanna make sure i don't face the same issue on the replacement device.
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For now no . Problem remain on stock ROM, Cm12.1 and now i use LPH stock rom. Its look like its hardware fault.
krewett said:
For now no . Problem remain on stock ROM, Cm12.1 and now i use LPH stock rom. Its look like its hardware fault.
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Okay thanks. Im getting mine replaced. Just wondering if it is a problem with the charger provided or my particular phone.
tanay16 said:
Okay thanks. Im getting mine replaced. Just wondering if it is a problem with the charger provided or my particular phone.
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Must be a particular phone. These type of issues aren't in large anywhere.
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