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Hello there,
All of you who pre-ordered and helped Notion Ink start building the community must have received an email today. One email is on the confirmation of shipping and the other one is on the delay. Those who are in the later group (5.31%) are angry as I could see their comments and the emails.
It is extremely unfortunate that we are in such a situation. We could not have expected the accidental damage of the touch screen shipment, and that too just days before Chinese New Year eve. Even though the damage was to a part of shipment, we cancelled all because in such a case you cannot predict the defective and working screens manually. Our friends at Sintek requested their employees to miss their New Year week and instead manufacture the lost numbers. Most of them agreed.
Blogs are not easily accessible in China, and these employees don’t speak English. But their mangers do and know how to read your reactions, comments, thoughts on the peoject and are extremely passionate about Adam like you, and probably this is why they were able to convince their employees to work for you.
You shouldn’t go through this useless pain, but there is a whole group at Notion Ink and at our manufacturing plants putting in all the efforts at delivering you Adams. You have came this far with us, I will request for little more patience. We are listening and working on your suggestions at support at notionink dot com or preordersupport at notionink dot com.
Regards
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Sam, if you are really going to experience "pain"
for the next two weeks over the fact that a silly tech device is not going to be delivered to you on time, than we need to talk. Lets look around ourselves and see those who are really in pain.
I heard that the donut machine is down at the krispy Kreme. Now those people lined up out there are in pain.
The people who are still waiting for their Toyota to accelerate on its own. They are in pain.
The people lined up at Walmart for Black Friday, even though it is Monday and January. They are in pain.
You waiting for another two weeks to get a piece of plastic that lights up with batteries (and by that time will have most of the bugs worked out of it), I don't think should qualify as "pain".
My Adam has the same delivery date as yours. Yes it has been delayed four times! I hope I get out of this line at Krispy Kreme in time to get home before it arrives.
Seriously...when is this going to happen? Has anyone gotten the email to send their Xoom back yet?
Last I heard, all verizon employees who has one and a few selected non-verzion employees gotten it done and came back with no issues so the full wide upgrade should be taking place sometime this month.
Thanks for the reply. I have been hearing it should be this month...but we're fairly far along into 'this' month to still not know anything imho.
Ok...I ask again...anyone have any news? real news?
lanternca said:
Ok...I ask again...anyone have any news? real news?
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Seriously man, at the risk of sounding as someone put it, all gangster, if someone gets a notification, we will know. No one is sitting at home just waiting for your post, so they can share the news.
The guy who flips the switch is probably off in the Bahamas somewhere, sucking on a drink with an umbrella in it. Or, he's somewhere else doing who knows what. Either way, there will be new headlines when someone does get box.
Chill....this is not worth turning gray over.
I tried to get a petition going months ago but got bashed out of the forum because people thought it was coming in a couple weeks. Its now been months since.
I was extreme in point out the fact that especially us early adopters who paid a premium price got ripped off dramatically by both companies. Still no 4g half working SD. Etc etc.
We are way past the deadline and it honestly makes me feel good that I was right and all the ones bashing me back then should be very very apologetic. But that's asking way to much for these forums I know.
Moto needs legal action. And a major petition etc etc. We as the consumers should be heard.
Good luck
csseale said:
I tried to get a petition going months ago but got bashed out of the forum because people thought it was coming in a couple weeks. Its now been months since.
I was extreme in point out the fact that especially us early adopters who paid a premium price got ripped off dramatically by both companies. Still no 4g half working SD. Etc etc.
We are way past the deadline and it honestly makes me feel good that I was right and all the ones bashing me back then should be very very apologetic. But that's asking way to much for these forums I know.
Moto needs legal action. And a major petition etc etc. We as the consumers should be heard.
Good luck
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Man, I for one am glad you feel vindicated. It must feel great to be that single voice of reason in the 500k or so Xoom owners.
We all know the problems, there is no way to avoid it. This is not a case where some guy can get it working, while another cannot. We are all in the same boat.
I knew within 15 minutes of purchase that something was not right, when what the agent told me did not match up with what Verizon and Motorola were posting online. The situation immediately became, am I happy with what I got, or does it go back. I made my decision and have not looked back.
This is a good tablet for me. I have been extremely happy with it. The point that it can be so much more is an after thought...I don't use this thing to its full potential as it is.
I think more people are upset over principle, you told me this...but it didn't happen. I think holding Verizon accountable for not following through as expected, should be done. At question is how. Petitions in a hacker forum is not the way. Did Verizon lie or cheat? Can you prove it?
How do you hold them accountable? There is only 1 way. With your wallet. Do not purchase from them again. The only thing important here is money. They will listen to money. If you are not willing to back this up with your wallet, your petition will mean nothing.
Verizon is a big bad, mean company, fighting a war with att. Their lawyers are aggressive, mean and rugged. You will not win. But you can spend your $200 a month at tmobile or sprint. Enough people do that, then you win....for now.
Otherwise, I still like my Xoom as it is. It could be better with 4g....but I bought what was in my hands. When it comes to my next purchase, I'll look elsewhere first. Went to look at the Bionic the other day. Rep asked "Get one for you?". I replied, " Sure, as soon as you finish with my Xoom. Until then, I'm spending my $200 at T-Mobile." Then I walked out slowly.
That's my petition.
Any thoughts on this? I don't recall what has occurred with previous releases (specifically the GNex? N7?) What has been the typical period of tie between initial sellout on launch day and a refreshing of online stock? Fire away!
I called those scumbags at Google playstore and they said - they might get the next stock after a MONTH !!!
A Month is ridiculous , I am off to buying a S3.
Good luck guys...
I don't know what makes Google Reps scumbags, i didn't think they controlled the inventory system in such a direct manner....
Dependent on your area it could be as much as weeks. Several reports or rumors have come in saying as little as three days.
I've been using my i9000 for a while now. I can wait a little while longer despite have an N4 in the cart and not being able to checkout due to errors like many others...
killerbicycle said:
I don't know what makes Google Reps scumbags, i didn't think they controlled the inventory system in such a direct manner....
Dependent on your area it could be as much as weeks. Several reports or rumors have come in saying as little as three days.
I've been using my i9000 for a while now. I can wait a little while longer despite have an N4 in the cart and not being able to checkout due to errors like many others...
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The problem is that at one point they said 3 days , to someone else 1 week , to me a month and more. When i quizzed them about stuff , they didnt have any proper answers for me... All i got was.. we dont know ... i dont know... they do it... they do it... who the hell is they ????
What was the situation with the N7? Didn't they sell out fast. How long was it before they came back into stock?
So we all know about the cracked edges issue, and you've probably also heard that even the "new batch" and the LTE model are still prone to cracking.
Yesterday I posted a petition on the geforce forum to bring attention to the issue and to demand a statement from NVIDIA regarding what their plan is to rectify the issue. Today I was shadowbanned, which means that nothing informed me that I was banned, but all my posts and threads are not visible to anyone else. So now the petition is down a black hole. I have NO IDEA why I was banned, but it was likely an attempt to erase the petition, as I didn't do anything inflammatory in the past couple days, and this is not a normal account suspension (those let you know you're temp banned). This is a shady shadowban where they don't want anyone to know that I'm banned. They just want to silently erase every post and thread I've ever made.
Here's where I need your help. Nvidia is obviously trying to sweep the continuing cracked edge saga under the rug. I would appreciate it if anyone who also frequents the nvidia community could make a new topic to start a new petition to demand a response about the cracked edges, and also to let people know what happened to me.
We shouldn't let them get away with this. Thanks.
seattletruth said:
So we all know about the cracked edges issue, and you've probably also heard that even the "new batch" and the LTE model are still prone to cracking.
Yesterday I posted a petition on the geforce forum to bring attention to the issue and to demand a statement from NVIDIA regarding what their plan is to rectify the issue. Today I was shadowbanned, which means that nothing informed me that I was banned, but all my posts and threads are not visible to anyone else. So now the petition is down a black hole. I have NO IDEA why I was banned, but it was likely an attempt to erase the petition, as I didn't do anything inflammatory in the past couple days, and this is not a normal account suspension (those let you know you're temp banned). This is a shady shadowban where they don't want anyone to know that I'm banned. They just want to silently erase every post and thread I've ever made.
Here's where I need your help. Nvidia is obviously trying to sweep the continuing cracked edge saga under the rug. I would appreciate it if anyone who also frequents the nvidia community could make a new topic to start a new petition to demand a response about the cracked edges, and also to let people know what happened to me.
We shouldn't let them get away with this. Thanks.
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Yes I saw that this morning. Quite disgraceful. I see they deleted your thread on Gamergate too some days ago.
If this is the way that Nvidia conducts both its Android device business and its customer support forums then it has lost me completely as a potential customer. This action is the last straw for me, my decision is made to totally avoid Nvidia, I shall delete my GeForce forum bookmarks and not visit there anymore. I do not wish to be part of that debacle any longer.
All in all it is a shabby state of affairs.
ps I have seen you over on FreakTab, I am considering PiPO as the way for me to go next.
I hear yea' man, this isn't cool.
My device burnt me and must of been near combustion, and is now finally after two months crumbling at the corners.
When speaking to support, they were LYING TO ME and just running me through a loop.
"The issue has been resolved in the new replacements"
"Uhh, I was just on YOUR forums reading the opposite... "
Like, they didn't even have to lie to me...
I would of been civil and tried to work something out.
But instead they just want to keep sending out disfunctional and DANGEROUS items and tell me it's okay now?
No, it's not. I have a daughter about to be born and I'd rather not have a fire / choking hazard around.
I sort of wanted to like use the thing to help teach my daughter things through a touch interface, but you know.
I'm scared it'll kill her.
What a freakin' shame.
And to be shadow banning is beyond corrupt now.
Do they think we're all complete idiots who can't communicate if we're blocked somewhere?
That the issue will go away?
Give me back my money and apologizing for wasting my time, lying to us.
Criminal.
Decided to go green for GPU's this year (I sell prebuilds on the side).
WELL, that was a short ride.
PS 4k Downsampling has always been possible on any modern gpu, don't let Nvidia fool you into thinking it's a 900 series feature.
Another thing you likely won't hear make the news articles.
ShortwaveTech said:
I hear yea' man, this isn't cool.
My device burnt me and must of been near combustion, and is now finally after two months crumbling at the corners.
When speaking to support, they were LYING TO ME and just running me through a loop.
"The issue has been resolved in the new replacements"
"Uhh, I was just on YOUR forums reading the opposite... "
Like, they didn't even have to lie to me...
I would of been civil and tried to work something out.
But instead they just want to keep sending out disfunctional and DANGEROUS items and tell me it's okay now?
No, it's not. I have a daughter about to be born and I'd rather not have a fire / choking hazard around.
I sort of wanted to like use the thing to help teach my daughter things through a touch interface, but you know.
I'm scared it'll kill her.
What a freakin' shame.
And to be shadow banning is beyond corrupt now.
Do they think we're all complete idiots who can't communicate if we're blocked somewhere?
That the issue will go away?
Give me back my money and apologizing for wasting my time, lying to us.
Criminal.
Decided to go green for GPU's this year (I sell prebuilds on the side).
WELL, that was a short ride.
PS 4k Downsampling has always been possible on any modern gpu, don't let Nvidia fool you into thinking it's a 900 series feature.
Another thing you likely won't hear make the news articles.
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I don't know if you have an account on geforce forum, but please post the same thing there. we need to voice our opinion on this and be more proactive. warn others if nvidia doesnt respond. it is ridiculous.
Your posts are back on the forum, and it shows you are now suspended.
Does it tell you for how long?
John6670 said:
Your posts are back on the forum, and it shows you are now suspended.
Does it tell you for how long?
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HHAAAA. Maybe they were like...
"Oh **** these really hardcore techies (the only people who would use their forums) are on to us just trying to make them vanish and it's making us look like even bigger assholes!"
Uh, yea. I will head over there tomorrow... Gunna' wait for them to ship the new one.. I was going to sell it since they won't refund but then again I wouldn't feel right selling it to anyone.
Had to tell some kids in the gaming section to hold off on buying it, then showed them mine. They were ranting about it and how they can't wait till' they can get one. HA.
"Yoooou guys might wanna' hold off on that one.." They were so confused something like this even made it to market, even as kids. Not idiots.
---------- Post added at 10:55 PM ---------- Previous post was at 10:51 PM ----------
"Hey everyone,
Thanks again for hanging in there with us. As some of you have noticed we have started replacing faulty units as quickly as we can.
As a token of our appreciation, 200 random customer tablets will be replaced with a SHIELD Tablet 32 GB LTE tablet. This is totally random and once they are gone that's it.
Enjoy,
--Peter"
It's funny because AFTER that I had a rep tell me that wasn't true..
I asked "Is it true you guys are giving people the upgraded version to try to make up for all of this hassle?"
"No".
"Oh, okay."
OP is too right.
I received my replacement quite a while ago, all packaged up nicely with bubbles and tampering tape. Little did I know this was the same model that I had had before. A crack appeared the week after. I had since already returned my tablet to the retailer and now have a cracked RMA'd tablet in my hands.
cosmicsanity said:
OP is too right.
I received my replacement quite a while ago, all packaged up nicely with bubbles and tampering tape. Little did I know this was the same model that I had had before. A crack appeared the week after. I had since already returned my tablet to the retailer and now have a cracked RMA'd tablet in my hands.
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I really wanted this tablet to be good given it's price point and specifications but I'm not interested in the risk given all the complaints and issues. Keep it up! I'm glad the problems are noted in multiple places. I wouldn't rely on their official forums for unbiased comments anyways so keep up the conversation elsewhere where you can't be censored.
Brothers, the least you can do is go make a review on Amazon.com, which is the defacto website where I go to search up reviews before buying the product. This will save other people a lot of headaches. I already did, and you should too.
Thank God I came to XDA before pulling the trigger on one of these. No lie, I was dead set on getting one in the next 30 minutes.
I'm honestly not too surprised either.
Nvidia doesn't have a strong OEM track record either. Most of the time, if you've purchased a 'Nvidia GPU', you're purchasing a card developed by another OEM which uses Nvidia tech/chips. My understanding is that the Shield is Nvidia OEM- it's an Nvidia chip, on an Nvidia board, in an Nvidia-designed hardware unit. In the US, they only seem to sell Nvidia OEM cards at Best Buy (probably for good reason), so I've never seen Nvidia cards anywhere other than Best Buy, which admittedly, can be pretty spotty at times too.
I'm not sure where all these issues are coming from too- all mine has is weak wifi signal. When I'm in decent range of my AC/N router, the signal is great, but it degrades quickly beyond 4ft away. I've dropped this tablet all over the place, and used it for pretty heavy gaming with K1-optimized titles, and I still have no cracks after a month and a half; Can't say the same about my Nexus 7 though, which is in horrific shape.
rebski said:
Yes I saw that this morning. Quite disgraceful. I see they deleted your thread on Gamergate too some days ago.
.
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What the heck does gamergate have to do with an nvidia tablet? Easy to see why that was deleted.
Caelrie said:
What the heck does gamergate have to do with an nvidia tablet? Easy to see why that was deleted.
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How very interesting.
Is that really your best response to the topic?
It is a shame such a device has the manufacturing issues. I can say from my experience that Nvidia's support is top notch. I had the screen got out after about 6 months on my Shield Portable and they sent me a new one in just a couple of days. They also RMA'ed my Shield Tablet do to cracking with no issues.
I've just ordered one of these tonight, it's being delivered in the morning. After reading about it here which I should have done first, it will be going straight back unopened.
dressanderc said:
Thank God I came to XDA before pulling the trigger on one of these. No lie, I was dead set on getting one in the next 30 minutes.
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Thank heavens! Tell your parents, coworkers and your uncle.
Don't support a product that has the company deleting forum posts and ignoring issues altogether.
If you are still interested in one, it might be worth waiting a year or two, until (if) they hit deal sites as refurbs. I bought a Nexus 7 2013 at launch, and it had all sorts of build issues, but two of my team members got refurb models from Woot recently, and both are in a lot better condition than mine was at launch. >_>
Of course the truth differs greatly from the OP's statements.
He got banned for being an obsessive-compulsive and an outright obnoxious troll, not because of some great crackpot conspiracy regarding his petition or whatever. He also got - at least some of the less offensive - posts returned along with being unbanned, but these kind of facts would just ruin a nice story.
Made up stories are made up. Simple as that. There's a few of these cases on every forum and the Shield Tablet section on Nvidia's forum isn't an exception.
bromancer said:
He got banned for being an obsessive-compulsive and an outright obnoxious troll.
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Back up your facts with proof or get the **** out. Simple...
Diesel779 said:
I've just ordered one of these tonight, it's being delivered in the morning. After reading about it here which I should have done first, it will be going straight back unopened.
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It is an excellent tablet. If you have an issue they will replace it. Use the device and draw your own conclusions. Nvidia has a lot of devices out there and this is just one thread with one disgruntled customer. No company is perfect and in my case at least they have done what needed to be done for my issues.
So I returned the 64GB XL that I originally ordered due to me not adding the preferred care and seeing all the quality control and screen issues. I reordered a 128 GB device with preferred care and cancelled. All the bad press, all the threads and posts about quality control issues, this being a "travesty" and other comments. I cancelled and reordered 5 times and I finally followed through with the purchase. But only on one condition. I wasn't going to look at articles, forums, videos or any sort of press regarding the device at all for a week. I had read about all the issues and was still weary about it when I received the device on the 26th. I set it up and the first thing I did was look for this blue tint. I have a VERY slight tint at extreme angles that I do not view of device from but it did not bother me a bit and did not interfere with my experience. So what did I do next? I used my phone as my daily driver and in the same manner that I did my $8+. Since the 26th, I have had no issues, and I can honestly say that I could not be more thrilled with this device. It is exactly what I was looking for. My first vanilla Android experience and it is amazing. So with that being said, let's get to the question. Has anyone else avoided the negative press and forums to get their own experience? Has anyone else come to the and conclusion that I have? I can't say that the phone is perfect. I can't say that every device is made equal. But I can say that if you are on the fence with your purchase, just buy it. Experience the device for yourself, form your own opinion. Keep in mind what you have learned from other's experiences, but really form your own opinion with your own experience and come share with us. If you don't like it, just return it. Thanks for the read everyone! If you like your device great! If it wasn't for you, I hope you find the device you're looking for. Have a great one everybody!
I ordered on day one and my phone was very blue at even a slight angle. I returned it and ordered another and I am very happy with it. the processor is a beast. battery and camera are the best there is. Software and features are way ahead of others and will stay there. You need to try it. Don't read or buy into the negative hype. Try it. If you don't like it returning the device is easy and costs nothing.
@MacTheRipperr
I didn't let it get me down. I pre-ordered on the 6th, got it the 28th, never returned it, and never cared about the press.
I don't care about random people's opinions, and I have no idea why everyone does. I figured once I got it, i would see if I like it, if not, I would return it and move on.
The media is and always will be full of ****, the same with the vast majority of people sadly. I still hear people run in their mouth about this device in telegram chats and online that never have nor will hold an xl2, at that rate, why would anyone take anything they say at face value? It's sad that people fall to peer pressure, and can't be big enough to make a decision for themselves, they have to follow the norm.
Anyways, my device like most others shifts colors at an angle, and it doesn't bother me. I always have and will use black themes while I'm on an oled device. You can't get this rich of black color which makes everything else pop on lcd.
Coming from a 6p, this phone is light years faster than it was, and the battery life I've had on stock with the stock kernel, has put all other devices I've had to shame. I couldn't be happier with the xl2
This phone ticked all the boxes I want/need and after the trade in plus the rebate from T-mobile I'd be stupid not to jump on it. While waiting all the complaints about the screen came in so I was curious to see what it would look like when I got it. Opened the box and turned the screen on, tilted it and said...."that's it???". I've been loving it since day one. Best phone I've ever had.
If anything the negative press had lowered my expectations some, so when I finally got my phone I was absolutely blown away by how great it is. I couldn't say if I had not read anything bad about the phone, whether or not my response would have been the same, but all I can say is that this is the best phone I have ever used (going from Nexus 5, to 6, to 6P, to 2XL)
I find it humorous that in advance of the iPhone X, Apple puts out a paper saying that burn-in and blue tint upon tilting device are normal for oled screens, and not a defect. I wonder if all the media sources that blasted the Pixel 2 XL for being a "mediocre" device because of those screen issues will be as hard on Apple as they were on Google?
I've read the articles and kept up with stuff, but I really just don't give a sh__, to be frank. Is there a blue tint at angle? Yup. Does it bother me? Nope. Is there screen burn in/retention? Don't know. (I have not seen anything and don't care about trying it out to see.) This phone is so freaking phenomenal, I can't believe that people steer clear over some bad press given by a bunch of YouTube reviewers that nit-pick everything with every phone ever made.
To prove my point on how little the everyday user cares, I showed 2 buddies of mine my 2 XL the other night. They both just recently got the iPhone 8+ and they've had Apple devices going back to the iPhone 6. Both of them played with my 2 XL for at least 15 minutes. Neither of them mentioned anything about the screen other than they said they loved the lack of huge bezels. Both commented on how blazingly fast it performed. They also loved how it listened for music and displayed what was playing automatically.
I'm happy with my 2 XL. If by some chance Google does some sort of recall, etc. I may go ahead and do that, but as of yet, I see no reason to RMA my phone.
Dang, OP. Nailed my experience, but in a different manner: Ordered during the event and got mine on the 20th. Also came from an S8+.
Have since stopped reading comments on popular Android tech sites due to the sheer vileness of them. Maybe it was present before and I just never noticed, but the comments sections are a total sh_tshow. I am embarrassed to be a part of a community that can treat each other so poorly.
I imagine someone new to the community going on to these sites and just being absolutely stunned by how petty and rude we must seem.
It's not just Pixel articles either; Samsung, HTC, LG.... It's unavoidable.
I like my S8+ and my 2 XL. I liked my V20. My son loves his V30 (and before that, his HTC 10). Why can't we seem to accept that they're all great devices? Why do we have to be so vile to each other?
Sorry... That went longer than I had planned...
/rant end
It's hands-on for me! Media suxes!!
MacTheRipperr said:
So I returned the 64GB XL that I originally ordered due to me not adding the preferred care and seeing all the quality control and screen issues. I reordered a 128 GB device with preferred care and cancelled. All the bad press, all the threads and posts about quality control issues, this being a "travesty" and other comments. I cancelled and reordered 5 times and I finally followed through with the purchase. But only on one condition. I wasn't going to look at articles, forums, videos or any sort of press regarding the device at all for a week. I had read about all the issues and was still weary about it when I received the device on the 26th. I set it up and the first thing I did was look for this blue tint. I have a VERY slight tint at extreme angles that I do not view of device from but it did not bother me a bit and did not interfere with my experience. So what did I do next? I used my phone as my daily driver and in the same manner that I did my $8+. Since the 26th, I have had no issues, and I can honestly say that I could not be more thrilled with this device. It is exactly what I was looking for. My first vanilla Android experience and it is amazing. So with that being said, let's get to the question. Has anyone else avoided the negative press and forums to get their own experience? Has anyone else come to the and conclusion that I have? I can't say that the phone is perfect. I can't say that every device is made equal. But I can say that if you are on the fence with your purchase, just buy it. Experience the device for yourself, form your own opinion. Keep in mind what you have learned from other's experiences, but really form your own opinion with your own experience and come share with us. If you don't like it, just return it. Thanks for the read everyone! If you like your device great! If it wasn't for you, I hope you find the device you're looking for. Have a great one everybody!
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I preordered it and kept it.
Ive had a Galaxy Nexus Nexus 5 Nexus 6p and now the Pixel XL 2 I can tell you... You will never get a "perfect" phone from Google you just wont. But you dont get this phone because its perfect. You get it because you dont have to wait for updates from the carrier that will never come. You dont have to worry about the bootloader being locked. And you can pretty much count on the most developer support.
Everyone of the phones listed above had an "issue" blown way out of proportion.
Galaxy Nexus was battery life even leading to Verizon offering a extended battery
Nexus 5 had a screen issue where anything after the 1st batch had a yellow tint to the display. (I was lucky to get one of the good ones but then 3 months later my phone decided to not DL or send MMS at all no matter what i did. I had to RMA it and got a yellow tint phone. Oh and battery life issues.
Nexus 6p had screen issues and battery issues where the phone would shut down once the battery reached anywhere from 15% to 50% Oh there was also a software bug on only this phone where the phone would refuse to switch to LTE and the only way to make it do this was to go into the secret *#*4636*#*# and toggle the LTE radio. This was not fixed for 2 security updates
See you will never get a "perfect phone" from Google. Just like a lot of their products start out pretty ****ty and get better through several updates.
Well, I most definitely want to thank you guys for your feedback and being honest without the hostility. It's good to see that I am not alone in my experience. Thanks for replying with tact. We can only lead our fellow enthusiast by example. Thanks again for your responses.
I've had a horrible experience through all of this, I'm also a new member here, although I've been a lurker for years. BUT I pre-ordered, kept the order and received a P2XL that is blue straight on and gets worse at any angle. I RMA'd my device, new one will be here this friday/saturday. Thing is after a week I really love this phone and willing to try at least one more as it seems there is or was a quality issue but most here that have RMA'd are reporting they've gotten a better device back. I agree what another member posted about the rhetoric and the way people are treating each other but that's the interwebs these days. Also seems a bunch of people here received great devices to begin with (ANOTHER REASON TO ORDER ONE AND TRY IT YOURSELF) but unfortunately some of them just assume everyone's device is the exact same as theirs and some of them even deny there could be an issue saying "we see these things differently" and we should "just shut up or get a refund". Don't listen to them, don't really take much weight in what anyone says (including me) about their personal experience until you've had the exact same experience with the same device to relate to their issues posted. We're here to share our experiences with these devices with each other but for every 1 P2XL user here there are probably at least 4 or 5 if not more that are ecstatic to own these phones from Google. Remember most people who have issues go onto forums and websites to see if others are experiencing the same issues. So it becomes a breeding ground for every issue ever found on "x" device within "x" days of being released. Like what's been said here before, it's not just here, all manufacturers have issues with their devices and for me IMO the P2XL is what I want/need in a phone. Hopefully you'll order one up and give it a shot, you're truly missing out on an amazing experience with an amazing device.
You know things are desperate when people have to make "feel good" threads.
As for the validity of media or what else has been said here, this entire thread is pure conjecture and speculation made against others who disagree.
Im also not sure who this is directed at. The people who dont like/want this phone wont be here.
Neither will the people who returned them.
As for the point of the thread.
If you buy a device that costs a grand, might aswell demand no ISSUES.
Neither apples pathetic response to possible issues with the screen nor Google's "we are looking into it" imply a whole lot respect for the consumer or confindence for their devices.
You can like your device, you can claim its perfect, beautiful, whatever. But for this price, nothing short of perfection(as much as it can be achieved) should be demanded.
If im paying a grand, i dont want to be bothered by RMAs or other BS.
If they have QC issues, they are free to perhaps ship some jobs back to Europe/America. Im sure they have enough money to pay decent wages for people to QC their devices or produce them here.
If not, they should not expect mercy from the consumer or press, and yes this includes apple too
What a pathetic age we live in.
shadowcore said:
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If you buy a device that costs a grand, might aswell demand no ISSUES.
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You do know you're paying for more than hardware right? You don't really think you're getting a minimum of 3 years OS updates, a minimum of 3 years of monthly security updates, support help right on the device, and all that unlimited storage for nothing do ya.
shadowcore said:
If you buy a device that costs a grand, might aswell demand no ISSUES.
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Click to collapse
Why not demand pink unicorns as well, since we're apparently asking for the impossible?
No device is without "issues". Not a one.
If you won't pay a grand for any non-perfect device, and no such device exists, you are basically claiming no device is worth a grand.
Welp...okay. it's a perfectly valid opinion. Thanks for sharing.
PhoenixPath said:
Why not demand pink unicorns as well, since we're apparently asking for the impossible?
No device is without "issues". Not a one.
If you won't pay a grand for any non-perfect device, and no such device exists, you are basically claiming no device is worth a grand.
Welp...okay. it's a perfectly valid opinion. Thanks for sharing.
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Do you believe any of the current issues would be present, if they had QC that actually was managed properly?
It cant be because of technology that the device costs this much, about a grand, in 2017.
Surely they can afford proper QC at an asking price of 1 grand.
Im not sure proper QC is like pink unicorns, but i guess people should just shut up.
A proper premium tier QC is pink unicorns. Im having the timw of my life now.
---------- Post added at 05:34 PM ---------- Previous post was at 05:28 PM ----------
AndrasLOHF said:
You do know you're paying for more than hardware right? You don't really think you're getting a minimum of 3 years OS updates, a minimum of 3 years of monthly security updates, support help right on the device, and all that unlimited storage for nothing do ya.
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Thats true, i wish only they provided a black skin/overlay for android.
Its 2017 and only custom roms offer amoled friendly UI.
Im not sureni value android updates when they offer no enhancements i need.
shadowcore said:
Do you believe any of the current issues would be present, if they had QC that actually was managed properly?
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QC doesn't stop issues from reaching the public. It limits them.
A certain number of bad devices will invariably get out in the market. This is unavoidable.
If you are trying to claim that it is avoidable, that any company could release a device and the public would not see a single failure, please - do tell; what fantastical device is it?
If you are trying to claim that *all* Pixel 2 XL devices are bad, well, you're entitled to your opinion, but if that is indeed the case, your opinion is not at all relevant to us.
PhoenixPath said:
QC doesn't stop issues from reaching the public. It limits them.
A certain number of bad devices will invariably get out in the market. This is unavoidable.
If you are trying to claim that it is avoidable, that any company could release a device and the public would not see a single failure, please - do tell; what fantastical device is it?
If you are trying to claim that *all* Pixel 2 XL devices are bad, well, you're entitled to your opinion, but if that is indeed the case, your opinion is not at all relevant to us.
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Pray tell, do you really believe issues such as blue tint or burn in wouldnt be caught by proper QC?
These issues are so obvious, even non-tech savy people can notice them.
And no, i didnt claim qc prevents all bad apples, but thw moat obvious ones. Way to strawman my point there.
All google needed to do, when noticing issues in QC , is hold off on the release date.
You can probably imagine how much i enjoyed last years fiasco with exploding batteries with samsung.
If anything, that was the epitome and parody of the flagship smartphone industry.
Imagine buying a porsche and getting one that had paint issues or an expensive mercedes with discolored glass.
If i wanted to gamble and try my luck, i would get an Oppo, not a pixel or samsung.
I agree with both you guys lol. IMO the issue is when testing Google from day 1 just looked past the blue tint and other issues thinking "This is the way it has to be" "it's a trade off" and software updates will fix it or it's just supposed to be like that. Hence the quality issues, if you tell your QC dept that it's supposed to look like that then they'll unfortunately let them all leave the factory like that. Probably why there's 50 shades of blue and no direct reasoning or answer from anyone as to why there's such a variance between the exact same devices produced on the same date even. BTW shadowcore is onto something I've been previously saying, yea there's shortcomings with any new device but it shouldn't be this bad all over the map with these things for the price they charge. And then attempted sweeping under the rug of it all, "working as intended" just to rub ya the wrong way after all that money spent whether you got 5 discounts or paid full retail. PRINCIPLE. This is top tier device I know it's been done before here but would you buy a brand new BMW/AUDI/LEXUS/MERCEDES and be just fine with creaking plastic crappy interior you sit in every time you drive? We need to interact with this screen every day all day for some people.
shadowcore said:
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Is their QC sub-par? Do they actually have more defective units than other vendors?
Is there anything other than the initial media coverage, now little more than background noise, that implies Google's devices see more defects in the market than others?
Or, as you just admitted in the last post, are you just super happy about any and all failures and maybe that is what is driving your fervor?
I mean, even if that's what it is, I get it. These companies make billions - watching them trip and fall, even if it's only in our perception, can be somewhat cathartic - is it really any more than that, though?