Possible Camera Hardware Problem - Nexus 4 Q&A, Help & Troubleshooting

Just over the past week I have been experiencing some trouble while taking a picture using HDR on my Nexus 4. I will open the app, activate HDR and my camera will make a few audible tick sounds and then the phone reboots. Now when I say audible, its a loud click which happens about 3 times. It doesn't happen every time and I can still take pictures, but randomly it will happen. I was running PA 4.5 with FK when it happened so I reverted to stock to see if it still happened and it does.
I have dropped my phone a few times but I have always had a case on it, using the Ringke Fusion. If anyone can shed some light on this it would be appreciated.
Sent from my Nexus 4 using Tapatalk

Banzai said:
Just over the past week I have been experiencing some trouble while taking a picture using HDR on my Nexus 4. I will open the app, activate HDR and my camera will make a few audible tick sounds and then the phone reboots. Now when I say audible, its a loud click which happens about 3 times. It doesn't happen every time and I can still take pictures, but randomly it will happen. I was running PA 4.5 with FK when it happened so I reverted to stock to see if it still happened and it does.
I have dropped my phone a few times but I have always had a case on it, using the Ringke Fusion. If anyone can shed some light on this it would be appreciated.
Sent from my Nexus 4 using Tapatalk
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Click to collapse
Hey,
I have this problem since I got the phone, whether i use stock rom or CM, especially in the Snapchat app.The phone does some little "knocks" and then reboot.
Meanwhile after 9 months and a Screen replacment by my self (now have little yellow tint "stamps" on the Screen :/) it´s only small Problem.
Greets
Manuel

Related

Camera issues since Gingerbread update!!

Ever since I updated to gingerbread, my camera takes HORRIBLE pictures if I'm in a setting that has even the smallest amount of low light. My camera used to perform 100 times better than this. The flash used to illuminate small rooms fairly well. Now it is terrible. Even if I turn the brightness setting of the camera to the highest setting, it makes no change. I did experience this issue with the Shift roms as well, but I thought it would not have been a problem with the official release. Is anyone else having similar issues? Forgive me if this has been discussed. I searched the forums, but could not find anythig. I know brightness issues have been reported, but I believe they were all just in reference to the screen brightness.
I am also having issues after the update... Two things I noticed, there is a delay in the time it takes for the phone to actually take a picture and the phone has been randomly been crashing (restarting) after taking a picture..
Not fond of the update..
I posted this a while back, I have the same Damn problem so annoying, but it still take grate pictures just having to avoid low lighting
Sent from my PC36100 using XDA App
Oh and its not screen brightness, I noticed the flash is way off, when you take a picture in low light to no light, it seems that the camera and flash are timed right
Sent from my PC36100 using XDA App
My issue last night with my camera is I was trying to use it as a backup for a wedding until I got batteries to swap out of my Canon. I tried using it in low light and got a FC 4 separate times. Not just a FC but a complete reboot. There is also the thing of my brightness setting going to max after using the camera. It didnt just happen on my camera, also happened on my wifes and she is on a different ROM from me. I use Miks and she is on OMJ, well almost the same ROM. Anyway it was annoying waiting for the camera to reset and Yeah I did miss some of the shots that shouldnt have been missed. That'll teach me to bring extra batteries for my Canon.
In the spirit of GB and camera issues, I recently had a message saying my drivers were missing. Yay. Had to reboot, and it cost me a picture of my aunts ceremony. *sigh*
XDA App - EVO - 2.3 unrooted. Help!
crazzysandman said:
it seems that the camera and flash are timed right
Click to expand...
Click to collapse
flash and pic are outta sync on mine as well. just found out last night. all this time we waited and for what? where's my hero at lol.
New update slightly fixed it, its better than before just manually for the update
Sent from my PC36100 using XDA App
I have the new update (4.24) my camera is still whack as well. The flash is not in sync with the shutter and the phone reboots randomly after shooting. im not rooted and with totally stock. I have hard reset the phone and all with no improvement.
I have reverted back to Froyo. I don't notice how often I used my phones camera in low light conditions. Hopefully there will be a fix soon enough.
Sent from my HTC Evo
Give this camera as hot. Works real well for me. I took some bomb pics during a bigtime storm that rolled through today and they look great
NYC Eng said:
I am also having issues after the update... Two things I noticed, there is a delay in the time it takes for the phone to actually take a picture and the phone has been randomly been crashing (restarting) after taking a picture..
Not fond of the update..
Click to expand...
Click to collapse
Same problem here too using mikes ROM
I just tried your camera app and it forced closed on my evo
Sent from my PC36100 using XDA App
For low-light pics, try changing your ISO settings from Auto to ISO200 or even 400. It will make pics a bit grainier, so experiment a bit. I normally run 200 without issue.
EDIT: BTW, which ROM are you running? Stock OTA? Custom?
bsims85 said:
I have reverted back to Froyo. I don't notice how often I used my phones camera in low light conditions. Hopefully there will be a fix soon enough.
Sent from my HTC Evo
Click to expand...
Click to collapse
Where and how did you flash back to Froyo? I am unrooted Stock Sprint Evo 4G
fsubartender said:
Where and how did you flash back to Froyo? I am unrooted Stock Sprint Evo 4G
Click to expand...
Click to collapse
If you have an unrooted phone with Froyo, just search xda for Unrevoked3. It will explain everything and its simple. If you are unrooted with Gingerbread, you are out of luck at the moment. I was already rooted and installed a rooted gingerbread Rom.
Sent from my HTC Evo

rebooting whilst using the camera?

anyone else had a reboot when using the camera? had a couple now.
Yes I have, went to the camera through the lock screen widget. Took a picture swiped right to go to the gallery and it froze up and rebooted.
I haven't had any reboots yet. I've used both the stock camera and Camera Zoom FX app. Are you on the latest OTA update?
Yea i updated as soon as the update showed.
After the reboots i powered the phone off and on again and have taken a further 20 odd random snaps and have fingers crossed not had it happen since
Not that it should make any difference but i did have the phone volume lowered completely to silent to get rid of the shutter noise when the reboots occurred
Sent from my Nexus 4 using Tapatalk 2
alpha beta gaga said:
Yea i updated as soon as the update showed.
After the reboots i powered the phone off and on again and have taken a further 20 odd random snaps and have fingers crossed not had it happen since
Not that it should make any difference but i did have the phone volume lowered completely to silent to get rid of the shutter noise when the reboots occurred
Sent from my Nexus 4 using Tapatalk 2
Click to expand...
Click to collapse
I haven't updated yet but haven't had any problems so far. I lowered my volume to silent and still don't have problems (doubt this would matter). Do let us know if it happens again! I'll be updating to the latest OTA tonight and test it out then.
before i get too deep into using the phone, think i'm going to reset to factory and start again. once done i'll give the camera a full going over see what occurs. hopefully nothing more but we'll see
i just had two random reboots after using the camera?
Is it still happening to people?
it hasn't happened since my first post yesterday. I reset the phone today and used the camera with various settings taking a mix of shots but all has been well today so who knows what is going on!
Sent from my Nexus 4 using Tapatalk 2
i charged it and i havent had any reboots since then so maybe its gone. Do you have 2 camera apks too?
just the stock camera
Sent from my Nexus 4 using Tapatalk 2

Camera app not taking pictures

Hey guys I got my phone the other day and last night I had some issues with the camera. I was at a wedding taking a few pictures and I noticed that after a few pictures the camera would stop taking pictures. It wouldnt freeze but pressing the shutter would have no effect. If I was taking pictures with the flash on auto, then when this would happen the flash would just stay on (as if it were in video mode).
I bought two phones (one for my wife) and she had the exact same problem.
Anyone know what's up?
Sent from my Nexus 10 using xda app-developers app
uneek14 said:
Hey guys I got my phone the other day and last night I had some issues with the camera. I was at a wedding taking a few pictures and I noticed that after a few pictures the camera would stop taking pictures. It wouldnt freeze but pressing the shutter would have no effect. If I was taking pictures with the flash on auto, then when this would happen the flash would just stay on (as if it were in video mode).
I bought two phones (one for my wife) and she had the exact same problem.
Anyone know what's up?
Sent from my Nexus 10 using xda app-developers app
Click to expand...
Click to collapse
Mine did the exact same thing. I was using the camera pretty heavily and all of a sudden it just quit taking pictures. I rebooted and hasn't happened since.
justin0388 said:
Mine did the exact same thing. I was using the camera pretty heavily and all of a sudden it just quit taking pictures. I rebooted and hasn't happened since.
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Click to collapse
same exact thing happened here... seemed to happen after a run of a few photos, closing the app (via the recent apps button, swipe to close) helped, but happens again after a while...
Yeah... rebooting or closing the app helped but it still happens. I even did a hard reset.
Sent from my Nexus 10 using xda app-developers app
My wife is having this same exact issue - its driving her nuts (and me nuts, by proxy).
She's had success fixing the issue by rebooting. What I've noticed is that this seems to happen when the camera app is working really hard to track a face, or a group of faces with the face detection feature.
[Temporary Solution]
This is deffinetly a camera bug!!
We should open a thread in the Android Bug List if there isn't one already.
Problem:
The issue is with focusing in very dark environment.
It happens when the camera can not meter correctly and becomes stuck.
The entire camera app hangs and does not respond to user input.
At this point it's best to kill the camera app by pressing the Recent Apps button (double rectangle)
and swiping the app away. Restarting the app restores functionality.
One temporary solution:
The app only hangs when pressing the blue "Take a snap" button while the focus circle is absent.
To take a picture in the dark without problems first tap the screen to focus on a subject.
When the focus circle turns green it's safe to take the picture.
Yeah. Its a bug. I noticed it when taking more than five pictures.
Sent from my Nexus 4 using xda premium
same
Same issue....pain in the @SS. SOMEONE HAD TO HAND ME THEIR IPHONE TO TAKE THE PIC. F#CK THAT SH#T!!!!!!!! FIX ASAP!
I just took 7 consecutive pictures on normal and on HDR... =\ mine works fine...
#Team MiNCO
**G1→N1→NS→GN→N⁴**
iGoogleNexus said:
I just took 7 consecutive pictures on normal and on HDR... =\ mine works fine...
#Team MiNCO
**G1→N1→NS→GN→N⁴**
Click to expand...
Click to collapse
Its not about the number of pictures you take. Try snapping a picture while the camera is in the middle of tapping to focus (before the sensor goes green) that usually does it for me. It's hard to reproduce immediately but I am seeing it happens A LOT when taking pictures.
It's Google issue 40996: http://code.google.com/p/android/issues/detail?id=40996

Reboot while in camera

When taking pictures in low light situations with flash (it seems low battery enhances the probability) sometimes the pictures get artifacts (white lines close to the top/bottom of the picture).
And sometimes the phone gets stuck and reboots. The camera tends to make clicking noises right before it reboots that are louder than when usually focusing.
Look at the screenshot and at the end you can see the reboot. You can see a sudden battery level drop after the reboot.
I don't know if this is hardware or software related but a user suggested this to be a problem with the stock camera app.
I had this problem on two devices already and it seems to be on all devices, maybe just rarer for some people? Not sure.
If you have this problem vote for the following issue and hope google fixes it:
http://code.google.com/p/android/issues/detail?id=49702&#makechanges
I had something similar happen to me once last week. I was viewing my photos in the stratosphere mode and would hit the back button. I had to repeatedly do this to scroll to the next images after viewing them. When hitting the back button it would take me back to take a picture, but one time, it took me to a blank screen with the camera buttons still working. I ended up needing to restart my phone. Not sure what happened there.
I have only seen this once. It didn't occur again, so I haven't chased it down
Ditto only happened once in the first week of using and has never happened again
Sent from my Nexus 4 using Tapatalk 2
AW: Reboot while in camera
Kinda sucks when it happens randomly, today it happened twice to me and that in 4.2.2!
Sent from my Nexus 4 using xda app-developers app
I also have it, but less frequent, about one or two times per month. It happened on 4.2.1 and no one could solve it in my thread about this .
Facing the same issue more frequently
ruzkay said:
While taking pictures my phone suddenly got stuck and rebooted. This is the second time now. My camera makes strange click noises sonetimes wheb focusing but that seems to be normal.
The device was a little hot but not as hot as when in gaming and in gaming it never reboots.
Look at the screen shot and at the end you can see the reboot. What I'm worried about is the sudden battery level drop after the reboot.
Are these reboots hardware or software related? Should I get a replacement?
Sent from my Nexus 4 using xda app-developers app
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Click to collapse
I seem to have the same issue. So far, it has only occurred when I am trying to take a photo with the flash on. One more observation: seems to happen more often if the battery is low. However, both of us might be having defective devices, as it doesn't seem to be a common issue looking the forums here.
No solution found so far. Tried a factory reset. Tried using another camera app. Nothing helped. Might try flashing a custom ROM.
AW: Reboot while in camera
sumit29 said:
I seem to have the same issue. So far, it has only occurred when I am trying to take a photo with the flash on. One more observation: seems to happen more often if the battery is low. However, both of us might be having defective devices, as it doesn't seem to be a common issue looking the forums here.
No solution found so far. Tried a factory reset. Tried using another camera app. Nothing helped. Might try flashing a custom ROM.
Click to expand...
Click to collapse
All oft the things you described apply to my situation too. Also I noticed that pictures tend to have artifacts (white stripes close to the top/bottom). They always have the same distance from top/bottom but their length differs.
Also after the forced reboot there sometimes appears an extra picture in the gallery that is fully grey.
Sent from my Nexus 4 using xda app-developers app
I don't seem to have the artifact problem that you described. Also there is a creaking sound sometimes just before it restarts.
Have you tried flashing a custom ROM? Did it help? Otherwise RMA is possibly the way to go.
I ordered the phone from US using a mail forwarding service, so an rma will cost me another $100 or so. If you or anyone else can confirm that it is definitely a hardware issue which can be resolved by getting a replacement, i might go for it.
Sent from my Nexus 4 using xda app-developers app
sumit29 said:
I don't seem to have the artifact problem that you described. Also there is a creaking sound sometimes just before it restarts.
Have you tried flashing a custom ROM? Did it help? Otherwise RMA is possibly the way to go.
I ordered the phone from US using a mail forwarding service, so an rma will cost me another $100 or so. If you or anyone else can confirm that it is definitely a hardware issue which can be resolved by getting a replacement, i might go for it.
Sent from my Nexus 4 using xda app-developers app
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Click to collapse
I was on AOKP PUB Krait 05/02 by Stevespear and Harsh Kernel and I did have a reboot there once too. Also this is already my third Nexus 4 since I had to replace it 2 times due to issues (bottom side creaking 1st device / yellow blotches 2nd device) and this one really looks good only this camera reboot issue is left.
But my first phone did have the issue too, I didn't have the 2nd phone long enough so didn't see it happen there. I have no idea if it is a hardware or software issue but my bet is that all Nexus 4's have that issue.
It just seems that it appears rather rarely and most people don't notice it. Or it could be that the voltage is too low and that would explain why it happens on some phones more than on others since not all chips are equal. I was wondering if somehow setting the flash to be weaker so it draws less power would solve this. But I am just a user and don't really have an idea.
PS: I won't get my phone replaced since I can live with this issue (it happens rather rarely) and I went through 2 replacements to get this device which is close to perfect but I wouldn't mind if someone came up with a solution.
That makes me feel really lucky to have gotten a nearly perfect device. Anyway, guess we just have to live with it then. Lowering the flash intensity sounds like a good idea. Will check if some rom/kernel/app can do it for me.
Sent from my Nexus 4 using xda app-developers app
Just added issue 49702 on code.google.com. whoever is facing this problem, add your comments.
Sent from my Nexus 4 using xda app-developers app
Having the same problem here on 4.2.1 and 4.2.2. I think it might be the buggy stock camera/gallery app because I can't replicate the problem on the Camera Zoom FX app.
Edit: I remember having this problem on 4.2.1 and then clearing the gallery app data and not ever seeing the issue happen again. I will try the same on 4.2.2 and see if it fixes it too.
I added a link to the issue on OP guess that is all I can do.
sierratango88 said:
Having the same problem here on 4.2.1 and 4.2.2. I think it might be the buggy stock camera/gallery app because I can't replicate the problem on the Camera Zoom FX app.
Edit: I remember having this problem on 4.2.1 and then clearing the gallery app data and not ever seeing the issue happen again. I will try the same on 4.2.2 and see if it fixes it too.
Click to expand...
Click to collapse
I have had this issue with the Camera FX Zoom app also. So, at least in my case, I guess it's a hardware/camera driver issue. Anyway, I also cleared the gallery app data a few days back and haven't faced this issue since then, but haven't taken enough pics with flash to confirm that the issue is truly gone.
sumit29 said:
I have had this issue with the Camera FX Zoom app also. So, at least in my case, I guess it's a hardware/camera driver issue. Anyway, I also cleared the gallery app data a few days back and haven't faced this issue since then, but haven't taken enough pics with flash to confirm that the issue is truly gone.
Click to expand...
Click to collapse
Has the issue disappeared after clearing the app data for you? I certainly have not faced any reboots since doing it.

Speaker issues

My fiance bought one of these for us, and she said shes noticed the longer its used the pseakers go bassy and fuzzy. only corrected with a restart. ive searched and cant seem to see a mention of it
anyone had this issue
-PiLoT- said:
My fiance bought one of these for us, and she said shes noticed the longer its used the pseakers go bassy and fuzzy. only corrected with a restart. ive searched and cant seem to see a mention of it
anyone had this issue
Click to expand...
Click to collapse
Yes, I've had this as well.
I don't know what causes it, but during a film, about an hour in, it started going fuzzy, as if someone added a "static" track in there. It becomes all static-y...
It's resolved by rebooting.
Anyone have insight on this?
AjunNg said:
Yes, I've had this as well.
I don't know what causes it, but during a film, about an hour in, it started going fuzzy, as if someone added a "static" track in there. It becomes all static-y...
It's resolved by rebooting.
Anyone have insight on this?
Click to expand...
Click to collapse
A ROM bug maybe?
No, I have stock and the same problem after a long gaming session. Closing and re-open the app sometimes works, but sometimes indeed only a restart works.
Verstuurd vanaf mijn HIGHWAY SIGNS met Tapatalk
If rebooting fixes it, it sounds like it may be a software issue. Have you tried doing a factory reset?
Mine has done something similar a few times, only while playing Adventure Express. I assumed its just a bug with that game, but it affects all audio running on the tablet until I clear the game from Recents. Stock 5.0.1 rooted
Sounds like your devices are haunted
Anyway, never experienced anything like it
I get playback issues with the Comedy central app that are fixed by a restart I have a feeling it has to do with some of the lollipop memory leaks.
I have had no issues yet but for this to be a HTC tablet I would think it would have better sound like on the M7 and M8. Still sounds good and love the speakers on the front
Sent from my Nexus 9 using Tapatalk
I've had it happen straight out of the box. Then a couple time times later on, completely stock. Have yet to experience this on SimpleAOSP, but I'm sure the bug is still present, just haven't noticed it yet.
Edit: This is not a speaker issue, but more a software issue. It happens with headphones as well. http://forum.xda-developers.com/nex...e-sound-using-earphones-t3032098#post58898735
Reboot
I have experienced it one time only. A reboot fixed it. It looks like a SW/driver issue to me. Not a huge problem, but taking the price of the Nexus 9 into consideration, it would be nice to have it fixed

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