Database Users

Reboot while in camera

When taking pictures in low light situations with flash (it seems low battery enhances the probability) sometimes the pictures get artifacts (white lines close to the top/bottom of the picture).
And sometimes the phone gets stuck and reboots. The camera tends to make clicking noises right before it reboots that are louder than when usually focusing.
Look at the screenshot and at the end you can see the reboot. You can see a sudden battery level drop after the reboot.
I don't know if this is hardware or software related but a user suggested this to be a problem with the stock camera app.
I had this problem on two devices already and it seems to be on all devices, maybe just rarer for some people? Not sure.
If you have this problem vote for the following issue and hope google fixes it:
http://code.google.com/p/android/issues/detail?id=49702&#makechanges

I had something similar happen to me once last week. I was viewing my photos in the stratosphere mode and would hit the back button. I had to repeatedly do this to scroll to the next images after viewing them. When hitting the back button it would take me back to take a picture, but one time, it took me to a blank screen with the camera buttons still working. I ended up needing to restart my phone. Not sure what happened there.

I have only seen this once. It didn't occur again, so I haven't chased it down

Ditto only happened once in the first week of using and has never happened again
Sent from my Nexus 4 using Tapatalk 2

AW: Reboot while in camera
Kinda sucks when it happens randomly, today it happened twice to me and that in 4.2.2!
Sent from my Nexus 4 using xda app-developers app

I also have it, but less frequent, about one or two times per month. It happened on 4.2.1 and no one could solve it in my thread about this .

Facing the same issue more frequently
ruzkay said:
While taking pictures my phone suddenly got stuck and rebooted. This is the second time now. My camera makes strange click noises sonetimes wheb focusing but that seems to be normal.
The device was a little hot but not as hot as when in gaming and in gaming it never reboots.
Look at the screen shot and at the end you can see the reboot. What I'm worried about is the sudden battery level drop after the reboot.
Are these reboots hardware or software related? Should I get a replacement?
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
I seem to have the same issue. So far, it has only occurred when I am trying to take a photo with the flash on. One more observation: seems to happen more often if the battery is low. However, both of us might be having defective devices, as it doesn't seem to be a common issue looking the forums here.
No solution found so far. Tried a factory reset. Tried using another camera app. Nothing helped. Might try flashing a custom ROM.

AW: Reboot while in camera
sumit29 said:
I seem to have the same issue. So far, it has only occurred when I am trying to take a photo with the flash on. One more observation: seems to happen more often if the battery is low. However, both of us might be having defective devices, as it doesn't seem to be a common issue looking the forums here.
No solution found so far. Tried a factory reset. Tried using another camera app. Nothing helped. Might try flashing a custom ROM.
Click to expand...
Click to collapse
All oft the things you described apply to my situation too. Also I noticed that pictures tend to have artifacts (white stripes close to the top/bottom). They always have the same distance from top/bottom but their length differs.
Also after the forced reboot there sometimes appears an extra picture in the gallery that is fully grey.
Sent from my Nexus 4 using xda app-developers app

I don't seem to have the artifact problem that you described. Also there is a creaking sound sometimes just before it restarts.
Have you tried flashing a custom ROM? Did it help? Otherwise RMA is possibly the way to go.
I ordered the phone from US using a mail forwarding service, so an rma will cost me another $100 or so. If you or anyone else can confirm that it is definitely a hardware issue which can be resolved by getting a replacement, i might go for it.
Sent from my Nexus 4 using xda app-developers app

sumit29 said:
I don't seem to have the artifact problem that you described. Also there is a creaking sound sometimes just before it restarts.
Have you tried flashing a custom ROM? Did it help? Otherwise RMA is possibly the way to go.
I ordered the phone from US using a mail forwarding service, so an rma will cost me another $100 or so. If you or anyone else can confirm that it is definitely a hardware issue which can be resolved by getting a replacement, i might go for it.
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
I was on AOKP PUB Krait 05/02 by Stevespear and Harsh Kernel and I did have a reboot there once too. Also this is already my third Nexus 4 since I had to replace it 2 times due to issues (bottom side creaking 1st device / yellow blotches 2nd device) and this one really looks good only this camera reboot issue is left.
But my first phone did have the issue too, I didn't have the 2nd phone long enough so didn't see it happen there. I have no idea if it is a hardware or software issue but my bet is that all Nexus 4's have that issue.
It just seems that it appears rather rarely and most people don't notice it. Or it could be that the voltage is too low and that would explain why it happens on some phones more than on others since not all chips are equal. I was wondering if somehow setting the flash to be weaker so it draws less power would solve this. But I am just a user and don't really have an idea.
PS: I won't get my phone replaced since I can live with this issue (it happens rather rarely) and I went through 2 replacements to get this device which is close to perfect but I wouldn't mind if someone came up with a solution.

That makes me feel really lucky to have gotten a nearly perfect device. Anyway, guess we just have to live with it then. Lowering the flash intensity sounds like a good idea. Will check if some rom/kernel/app can do it for me.
Sent from my Nexus 4 using xda app-developers app

Just added issue 49702 on code.google.com. whoever is facing this problem, add your comments.
Sent from my Nexus 4 using xda app-developers app

Having the same problem here on 4.2.1 and 4.2.2. I think it might be the buggy stock camera/gallery app because I can't replicate the problem on the Camera Zoom FX app.
Edit: I remember having this problem on 4.2.1 and then clearing the gallery app data and not ever seeing the issue happen again. I will try the same on 4.2.2 and see if it fixes it too.

I added a link to the issue on OP guess that is all I can do.

sierratango88 said:
Having the same problem here on 4.2.1 and 4.2.2. I think it might be the buggy stock camera/gallery app because I can't replicate the problem on the Camera Zoom FX app.
Edit: I remember having this problem on 4.2.1 and then clearing the gallery app data and not ever seeing the issue happen again. I will try the same on 4.2.2 and see if it fixes it too.
Click to expand...
Click to collapse
I have had this issue with the Camera FX Zoom app also. So, at least in my case, I guess it's a hardware/camera driver issue. Anyway, I also cleared the gallery app data a few days back and haven't faced this issue since then, but haven't taken enough pics with flash to confirm that the issue is truly gone.

sumit29 said:
I have had this issue with the Camera FX Zoom app also. So, at least in my case, I guess it's a hardware/camera driver issue. Anyway, I also cleared the gallery app data a few days back and haven't faced this issue since then, but haven't taken enough pics with flash to confirm that the issue is truly gone.
Click to expand...
Click to collapse
Has the issue disappeared after clearing the app data for you? I certainly have not faced any reboots since doing it.

Phone Speaker crackling, noise, static, while screen off. (Also on call)

Easy to test, go to a very quiet room. Really quiet. Put your phone to your ear while screen off and listen. (Not phone off)
You will hear a faint sound, static, cracking well some kind of noise.
This is nothing new, and not just bound to this phone. However I had this issues only on the Nexus 4 and never noticed it on other phones I had.
It becomes a bit annoying while in call, really quiet room, and every pause, when both parties are not talking.
I think only option is learn to live with it? As if the numerous threads from N4 and other devices are true, this is a HW fault on all devices. Some ppl just do not hear it. What varies is the intensity, which ppl reported that exchanged their devices.
Is there someone on some variant not hearing it? (State your age as well)
Is there someone who exchanged their device based on this problem and got a new one with a different level of the noise?
Mine is international LG D802

I do hear the pops and squeals when I'm on a call, but not otherwise. VZW version, rooted, stock rom, "A" version of modem/radio.
Here's the thread I started: http://forum.xda-developers.com/showthread.php?t=2502265

rfarrah said:
I do hear the pops and squeals when I'm on a call, but not otherwise. VZW version, rooted, stock rom, "A" version of modem/radio.
Here's the thread I started: http://forum.xda-developers.com/showthread.php?t=2502265
Click to expand...
Click to collapse
The sound that you experience, since its through your BT as well, might be normal connection/call sounds. I have this really on all phones even sometimes on iPhone. But if its something tha tyou do not expect to hear, and have it constantly , bring it for repairs, I do not have somehting out of the ordinary in the calls, except what I described in the OP.
What I mean its really like static electricity, cracking sounds. But its faint, you won't notice it in normal environment, at least not when you do not know what to look for. There are youtube videos for the N4 with the sound I mean. cant listen to it now, as I am at work but I think something like this http://www.youtube.com/watch?v=9wOxtzStUZ4
you really need a quiet environment, put your ear to the earpiece.
Also thanks for your post!

I am on ATT and noticed this and I was thinking about returning it but I tested the display model at the ATT store and the same thing. I tested an Iphone 4s and the same thing with the earpiece. I think this is more common than people think because you really have to be in a quiet setting to actually hear it. Thanks

z45123 said:
I am on ATT and noticed this and I was thinking about returning it but I tested the display model at the ATT store and the same thing. I tested an Iphone 4s and the same thing with the earpiece. I think this is more common than people think because you really have to be in a quiet setting to actually hear it. Thanks
Click to expand...
Click to collapse
FWIW, I haven't had this issue at all since the update came out months ago. Maybe they just haven't updated the demo model in the store.

Thanks for the info are you saying you had the issue prior to KitKat and the OTA with KitKat resolved the problem

z45123 said:
Thanks for the info are you saying you had the issue prior to KitKat and the OTA with KitKat resolved the problem
Click to expand...
Click to collapse
Nope, had the issue before VZW did their radio update. No KK update for us yet.

Im on att and wish there was some sort of software patch for this

I have the same issue (internationl LG G2)
Isn't there any fix?

Mr.Kos said:
I have the same issue (internationl LG G2)
Isn't there any fix?
Click to expand...
Click to collapse
Different phone. Best not the LG brand?
Sent from my LG-D802 using Tapatalk

PAGOT said:
Different phone. Best not the LG brand?
Sent from my LG-D802 using Tapatalk
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Click to collapse
The thing is that before this phone I have been using the White one for 6 months and it didn't have this issue.. but 2 days ago I traded it for the Black one and now I don't know what to do.. this thing is so annoying!

rfarrah said:
FWIW, I haven't had this issue at all since the update came out months ago. Maybe they just haven't updated the demo model in the store.
Click to expand...
Click to collapse
whether you'll be kind enough to write a link for what you did two months ago, as you say it is successful and that the problem is solved. I tried to find it but I could not

goran60 said:
whether you'll be kind enough to write a link for what you did two months ago, as you say it is successful and that the problem is solved. I tried to find it but I could not
Click to expand...
Click to collapse
All I did was accept the 12B update. 24A (Kit Kat) is rolling out now, I believe.

I'm sorry for bringing this from dead, but have you guys found any solution for this? Or it's not fixable once it occurs? charging + headphones +v4a developed this bug this evening on my g2.
 @PAGOT @goran60 @pitsgraft @Mr.Kos

Closed Force said:
I'm sorry for bringing this from dead, but have you guys found any solution for this? Or it's not fixable once it occurs? charging + headphones +v4a developed this bug this evening on my g2.
@PAGOT @goran60 @pitsgraft @Mr.Kos
Click to expand...
Click to collapse
My ears or better brain adjusted... same way you adjust to every annoying sound after a while. It is there... but you stop caring - hearing it.
I do not believe there is a software fix. If your problem is the one that I described, new hw might help.
But as I said. I adjusted ...

Definitely seems to be hardware problem. If I knew about it earlier I would never connect headphones and charger at the same time. Symptoms: static noise @ approx. 120bpm from both speakers, while phone in deep sleep.
Tried uninstalling v4a drivers, app, poweramp, flashing different kernels, clearing caches, and what so not.
I don't want to raise hope, but I found temporary workaround. I'm on stock kk, and I use g2 tweaksbox and gravitybox to get statusbar aosp quicksetting tiles. There is a compass tile. If I leave it ON there is no more noise. At first I thought that maybe this prevents phone from deep sleeping, but bbs is showing that phone sleeps well. Have not tested standby battery impact yet.

Closed Force said:
I'm sorry for bringing this from dead, but have you guys found any solution for this? Or it's not fixable once it occurs? charging + headphones +v4a developed this bug this evening on my g2.
@PAGOT @goran60 @pitsgraft @Mr.Kos
Click to expand...
Click to collapse
Hi,
Thanks for the remainder, as I noticed latest @dorimanx kernel eliminates this (from v 8) and my itchy fingers installed Viper4Android again and yes I struck my luck the distortion starts again...
My conclusion is an option between have better audio performance in mid to high volume level. But, lived my days with G2 enjoying the distort...
Or uninstall everything about viper4android and listen to flat music beat...
And I choose ingore the distort and drive away with awesome audio performance in my bluetooth car audio....
Cheers,

Hey, do you have xposed? I noticed that if I enable compass in quicktiles, there will be no more crackling. But I'm not sure about battery. So I use this when it's quite, in the evening, and I start hearing cracks, I just turn on compass.

Nexus 6 Issues thread

I thought it might be a good idea to come together and list issues we may have found.
I have to say that I love this phone.
Issues list:
1) Apps/widgets that need to access the secured/encrypted storage either crash or report that there is no sd-card, or the sd-card is unreadable.
2) The screen turn on sensor seems a little too sensitive. For instance riding in the car with the phone sitting on my leg, the screen would come on any time the road was bumpy or coming to a stop quickly.
As this will be a running list, please chip in. I am hoping we can track these as well as if fixes are released, or we decide to take them on and fix them ourselves.
I do not want any of the junk like have been in other threads about weight and size, etc. Please keep these to real issues with the phone or the software.

Well.... the app/widget issue is probably more of an issue with the app/widget itself requiring an update for better Lollipop compatibility.
As for the ambient display.... pretty sure they wanted it to be something that's convenient and easy to use. Not something that would require you to violently shake your phone to get it to turn on. I can pick it up off my desk without it turning on, then put it into my other hand, only letting it fall into my hand ever so slightly, and the ambient display turns on. Of course it's going to turn on if you're going down a bumpy road with it on your leg.

Has anyone experienced a crash and reboot yet? It happened to me a few minutes after installing the software update.

Can't connect to Moto360 watch. Thought that was very odd. Seeing if anyone else is having issues with android wear

thelowsters said:
Has anyone experienced a crash and reboot yet? It happened to me a few minutes after installing the software update.
Click to expand...
Click to collapse
Negative on the reboot part. I did have cloud print crash a few times when I first got it this morning, but no longer.

Rizz67 said:
Can't connect to Moto360 watch. Thought that was very odd. Seeing if anyone else is having issues with android wear
Click to expand...
Click to collapse
My lg g watch connected just fine.

Rizz67 said:
Can't connect to Moto360 watch. Thought that was very odd. Seeing if anyone else is having issues with android wear
Click to expand...
Click to collapse
Did you try resetting the watch? I had to reset my G Watch before it would pair.
Sent from my Nexus 6 using XDA Free mobile app

Rizz67 said:
Can't connect to Moto360 watch. Thought that was very odd. Seeing if anyone else is having issues with android wear
Click to expand...
Click to collapse
I had an issue getting my 360 to connect at first too. Ended up having to factory reset the 360 to get everything working properly.

Thanks! The reset did the trick. Must be a bug somewhere

Rizz67 said:
Thanks! The reset did the trick. Must be a bug somewhere
Click to expand...
Click to collapse
That's actually the intended method to pair an Android Wear watch with a new phone. Not a bug.

thelowsters said:
Has anyone experienced a crash and reboot yet? It happened to me a few minutes after installing the software update.
Click to expand...
Click to collapse
Nope. No crash
Rizz67 said:
Can't connect to Moto360 watch. Thought that was very odd. Seeing if anyone else is having issues with android wear
Click to expand...
Click to collapse
Mine worked fine. Just needs a reset.

Anyone getting strange whining feedback through 3.5mm headphone jack? I'm at work and can't try it with my Piston's but my car audio jack had crazy feedback. Same cable worked fine with my nexus 5, OPO, m8 and any other phone I've tried ?
Sent from my Nexus 6

housry23 said:
Anyone getting strange whining feedback through 3.5mm headphone jack? I'm at work and can't try it with my Piston's but my car audio jack had crazy feedback. Same cable worked fine with my nexus 5, OPO, m8 and any other phone I've tried ?
Sent from my Nexus 6
Click to expand...
Click to collapse
Are you charging the phone at the same time? If so unplug the phone from the charger and see if that solves the noise.

One thing I've noticed is that when wireless charging, when it hits 100%, it completely stops charging. You'd think this would be a good thing, but with my N5, it would drop to trickle-charge mode, but would at least keep the charging indicator active. Since the N6 stops charging completely, daydreams will stop functioning, and you'll go back to the home screen. Depending on the charge cycle, the phone may come awake or stay awake most of the night. in addition to making it worthless as a bedside clock, this also makes me concerned of burn-in. This is, after all, an AMOLED screen, which is prone to burn-in issues.

I will say that every now and again, my phone will make a static noise from the top speaker even though there's nothing audio playing. It did it significantly more before I installed the update and barely does it now.
Sent from my iPhone using Tapatalk

jonathan3579 said:
I will say that every now and again, my phone will make a static noise from the top speaker even though there's nothing audio playing. It did it significantly more before I installed the update and barely does it now.
Sent from my iPhone using Tapatalk
Click to expand...
Click to collapse
That is odd, I have had no such issue and no noise anywhere with this phone.

jimbridgman said:
That is odd, I have had no such issue and no noise anywhere with this phone.
Click to expand...
Click to collapse
It did it the most during setup when it was restoring my phone, then for a while before I installed the update, and barely now. I've only been using the phone about 12 hours now and I'm pulling it off it's first charge now. It may be a total non-issue but it's something I'm keeping my eyes and ears on.

jonathan3579 said:
I will say that every now and again, my phone will make a static noise from the top speaker even though there's nothing audio playing. It did it significantly more before I installed the update and barely does it now.
Sent from my iPhone using Tapatalk
Click to expand...
Click to collapse
This actually sounds like a hardware defect I would send back ASAP. Thank you all for posting your issues for those of us who are on the fence this helps what we maybe walking into when purchasing this device.

I have seen the restart issue once or twice and it seems like my GPS doesn't get a complete lock on me while using maps, it did at first and after 10 min or so it would no longer zoom in on you in google maps when it locked on your signal. Not sure if this is a google maps issue or a GPS issue though.

wondercoolguy said:
This actually sounds like a hardware defect I would send back ASAP. Thank you all for posting your issues for those of us who are on the fence this helps what we maybe walking into when purchasing this device.
Click to expand...
Click to collapse
Well, I got mine from T-Mobile so I don't think it's just as easy as getting another one. I freaking love the phone though. My biggest and only real gripe is the button placement. I hit the volume rocker almost every time I try to do anything on it. Lol.

[Q] Nexus 10 screen flashes

I've experienced occasional very bright flashes on my tablet's screen, like a flash of lightning or a camera flashlight.
I'm on lollipop 5.1 now, but I think I've been seeing this since my jellybean 4.3 days.
Has anyone else had this? Is this a known issue? Is there a fix?

I've had this happen a few times, always when scrolling from one desktop screen to another, and only after installing 5.1. I'm using the Nova Launcher beta, and another user had the same experience and thought it was from the beta. Mysterious.

same here.. i had monitored the spontaneous flashing, this is almost every night around 10pm (at least in my local time GMT+8). I observed of course the sudden burst of light came from the led flash of the camera.
I suspect that this is some sort of an app permission that we allowed from installing a certain "malicious app" i dont know what app is that.. Maybe it took pictures of your sorrounding, data mining/gathering that is and Its kinda crossing our privacy and somehow creepy.
I hope someone would enlighten and help us regarding this issue.

I've had this happen since install 5.0, I've only ever used stock on my N10. When I installed 5.1 I did a complete wipe and only installed selected apps, I haven't even reinstalled the Amazon app store. Today I noticed it as I had the screen on but the brightness turned all the way down (for another problem I'm having) and I was just sitting here and it flashed suddenly for no reason. All it was doing was downloading a comic from Comixology.

I've had this happen since install 5.0, I've only ever used stock on my N10. When I installed 5.1 I did a complete wipe and only installed selected apps, I haven't even reinstalled the Amazon app store. Today I noticed it as I had the screen on but the brightness turned all the way down (for another problem I'm having) and I was just sitting here and it flashed suddenly for no reason. All it was doing was downloading a comic from Comixology.
Click to expand...
Click to collapse
That's exactly how it happens for me too - while reading, or doing something equally innocuous. Methinks it's a glitch in the hardware. I dunno how to report this to Google, or if they'll even listen.

Mine has been doing the same thing, I think it started with the first 5.0.x updates. A random flash, doesn't matter what I'm doing, can't predict when it will happen.
Running stock 5.1.0 rooted, no other mods.

Say Cheese!

Just checking if anyone has had any idea about this?

AndrewD2 said:
Just checking if anyone has had any idea about this?
Click to expand...
Click to collapse
No clue yet ?
If anyone learns anything, please post it here. I'll do the same.

Its 10pm Pacific and it happened to me. This is the second time. First time I thought I imagined it then felt a little creeped.
Now I'm full on creeped out. I tried recreating it by doing the same things. I had my thumb over the light sensor at the time so I thought...
But no that can't be it. My hands are always in the same place. I'm running stock. Anyone up for sharing apps that are installed and we can narrow this down?

zexsuik said:
Its 10pm Pacific and it happened to me. This is the second time. First time I thought I imagined it then felt a little creeped.
Now I'm full on creeped out. I tried recreating it by doing the same things. I had my thumb over the light sensor at the time so I thought...
But no that can't be it. My hands are always in the same place. I'm running stock. Anyone up for sharing apps that are installed and we can narrow this down?
Click to expand...
Click to collapse
Has been happening to me for the last couple of years, and in that interval I've installed several different ROMs and completely different sets of apps, except the basic Google apps that have been common. So if it is being triggered by an app, it must be one by Google.

[email protected] said:
I've experienced occasional very bright flashes on my tablet's screen, like a flash of lightning or a camera flashlight.
I'm on lollipop 5.1 now, but I think I've been seeing this since my jellybean 4.3 days.
Has anyone else had this? Is this a known issue? Is there a fix?
Click to expand...
Click to collapse
I'm experiencing exactly the same since 5.0 on my Nexus 10... Thought it was AVG Security app maybe?
It freaks me out to think these photos are being taken and sent to somebody :/

QPR_FC said:
I'm experiencing exactly the same since 5.0 on my Nexus 10... Thought it was AVG Security app maybe?
It freaks me out to think these photos are being taken and sent to somebody :/
Click to expand...
Click to collapse
Nope, it's no particular app. I've had it with completely different sets of apps installed. Anyway, what makes you think it could be AVG?

[email protected] said:
Nope, it's no particular app. I've had it with completely different sets of apps installed. Anyway, what makes you think it could be AVG?
Click to expand...
Click to collapse
I thought it could be AVG because I have the anti-theft enabled which takes a photo of the unauthorised user. I activated it recently to test it and my Nexus 10 had been flashing only since then.

I'm having this problem, too. I don't have AVG or whatsoever. It happened 3 times in a couple of weeks. Is somebody watching us or do they just need to supply their x-rated web sites?

Mine is doing this too. Did you find out why? Maybe there is somewhere a spy-app that has installed itself? Do you have a hint for me? I write from Hungary. Best regards. Eddie Taft

eddietaft said:
Mine is doing this too. Did you find out why? Maybe there is somewhere a spy-app that has installed itself? Do you have a hint for me? I write from Hungary. Best regards. Eddie Taft
Click to expand...
Click to collapse
Sorry, I couldn't find out anything. And in any case it's nearing its end-of-life. Finding a good Marshmallow image for it was difficult enough; I don't think it will see Nougat, ever. The battery on my device is in poor shape, and I'm debating whether to invest in a replacement, or just let it run down and die quietly.

Weird camera effects

Anyone else have had their camera vibrate like crazy with audible sounds and the display for the camera shot showing sorta like a motion blur effect or like water waves?
Any fix for this if its a software issue? or hardware issue and i should get it sent back?
It seemed to be fine a few months back when i just got it and it was on B02, seems to have begun since B05 or B08 if i recall correctly, currently on Nougat 7.0 (2017G Version)

I think it's the OIS going crazy. I have the same issue, I think this is hardware caused. It doesn't bother me much because restarting the camera usually helps for me

Restarting camera is a temp fix, I would like a software patch from ZTE though
Here are my experiences with it:

Any updates or fixes on this issue?

|Furō| said:
Any updates or fixes on this issue?
Click to expand...
Click to collapse
There are like ten threads about this, and the only solution is an RMA. Or change the module by itself

I'm running in to the same problem with my device recently. It seems like the problem is occurring increasingly more often..

pringlet said:
I'm running in to the same problem with my device recently. It seems like the problem is occurring increasingly more often..
Click to expand...
Click to collapse
Was / is the same for me! But then again if OIS was completely broken, wouldn't it occure every time? But as I stated before this seems to mostly happen to me, when my phone is used in very hot conditions (hot day and out in direct sunlight for some time). I've tried using it in "cooler" circumstances and did not have this issue there so far.... So I don't know if I'm going to send my phone in right now... honestly I'd rather not. :/

Consider it to be faulty and return it. There isn't any amount of software that can fix it. I talked with ZTE and they said it was hardware related. RMA is the only way. My OIS slowly started to die. It would only happen 1/10 times and by the time I sent it in, it was happening 9.9/10 times.