Related
I just emailed acer and asked them to revise their bootloader policy.
If all of us would Do so we might get them to reconsider their policy.
It worked for the htc community so why not for us?
I hope you all will support this action so the impact will be bigger.
We also might want to bring this idea to other a500 support forums.
Kind regards.
also reply to this thread on their facebook wall. http://www.facebook.com/Acer/posts/10150179327172544
ibila said:
I just emailed acer and asked them to revise their bootloader policy.
If all of us would Do so we might get them to reconsider their policy.
It worked for the htc community so why not for us?
I hope you all will support this action so the impact will be bigger.
We also might want to bring this idea to other a500 support forums.
Kind regards.
Click to expand...
Click to collapse
Yah and dont forget to mention that ASUS is kickin their a$$ on posted files and bootloader policy which is why their outsellin them even though the HW's not as good IMO.
I've lost the rag, and sent them this.
I've been up front with them but the device is mine to do with a i please...
Dear Acer Support,
I would like someone to contact me regarding the Iconia A500 tablet which i have purchased around 2 weeks ago.
I am having issues with the update which has been sent out and it will not install due to file checksums mismatches. I have been using android since the first ever handset was release and i find your methods of updating the tablet or the OS bewildering inline with every other update method for other devces up until this one. Over the last 3 years, i have NEVER had any problems updating an Android device, until now.
I would like to know how to restore my handset completely as the 'reset' option on the side of the device simply wipes the data, the integrity of the OS remains unchanged.
I need a way to factory restore my unit in order for me to receive the update, which i am assuming includes fixes for the hastily pushed out Honeycomb os and critical security patches for android holes.
If i do not receive prompt a swift technical support of an advanced level i will be returning the product as i currently view this a waste of 500 Euros. I will not hesitate to purchse the Motorola Xoom, which appears to be on Android 3.1 already...
I can be contacted on (removed) or on (Removed)@gmail.com.
I would appreciate a call TODAY, or it will be handed back today at 5.30pm.
Kind Regards,
i just did a quick reply on that Facebook link. Thnx gunnyman!
Anyone got acer contact details that we all should be emailing?
I am spamming their facebook!
I used this link:
http://acer.custhelp.com
Eddited the link as it send the questions in my name...lol.
Well...got the reaction i expected and not the one i hoped for.
Re-thinking whether to keep it or sell it in favor of the asus transformer...
Discussion Thread ---------------------------------------------------------------Response (Sherina PB) - 05/27/2011 07:27 AM Dear karim kalschoven,
Thank you for contacting Acer. My name is Sherina and Badge NumberGWSI1020. I'll be happyto assist you.
I understand you wanted help unlockingbootloader on your Acer ICONIAA500.
Currently we do not have provision to have this unlocked and we are unsure on any probable policychange on this, you may check back later to see for any updates.
For further clarifications please feel free to visit our website: http://support.acer.com/Have a great day!
Respectfully, Acer Online Technical Support
And this is my reply:
Hello, this anwser by your company inspired just me to sell the acer a500 and get me a asus transformer. I will post in the community forums and spread what Acer's standpoint is and will advise all doubters not to get the A500 if they love a community supporting brand! Great job Acer..this was the last products Ill ever buy from you!
What's the email address that we should be mailing? I found nothing on the acer contact page.
email sent...
Uninstalling a couple of apps removing the facility to update is enough for me. Always defended Acer when people have been quick to moan about build quality with their laptops but if they don't sort this out, I'll think again.
I just sent an e-mail too...
We should write a petition as they did on Motorola and HTC...
Lets all petition this. Sick of not able to install custom roms.
Sent from my Nexus S using XDA Premium App
Done!!!! Hope this helpes.
can anyone post this on Acer FB or st with a message: HTC FTW. ACER FTL
http://androidandme.com/2011/05/new...longer-lock-the-bootloaders-on-their-devices/
Also posted on that Facebook post (and mentioned how HTC has reversed their bootload lock policy based on customer feedback)
I posted too. And then had a chat with customer support, which was as unhelpful as it could get. They promised to get back to me, however I have my doubts.
Reproducing below:
-- NOTE: skipping polite introduction
Govindan Sharanji: I will certainly provide you the information in this regards ####.
AD: thank you
Govindan Sharanji: Could you please stay online for two minutes while I retrieve the information for you?
-- NOTE: at this point I had hopes
AD: Sure, no problem
Govindan Sharanji: Thank you for being on hold. I really appreciate your patience.
AD: No worries
Govindan Sharanji: I need to refer you to phone support to resolve your issue.
AD: Ok
Govindan Sharanji: Our Voice Support are available on Monday - Friday 5am- 12 Midnight.You can reach our Voice Department at this numbers : 1-800-571-2237.
AD: I understand.. However I'm not located somewhere where I have access to 1-800 numbers
AD: Can I get an email with the info?
Govindan Sharanji: Shall I email the chat session to your email ID at ########, so that you can go through the information at your convenient time?
AD: The source code for the android kernel should be made available on request, according tothe GPL
AD: No, thanks, that's not necessary. I would like to get access to the kernel source code, and I was hoping you guys could send me an email later with a link
AD: or something similar
Govindan Sharanji: Sure.
-- NOTE: Maybe there's hope?
AD: Thank you
Govindan Sharanji: ####, to conclude we have suggested to email the required information and this should help you fix the issue. If there are no additional questions on this topic, I will close the chat session.
Govindan Sharanji: Thank you for using Acer Live Chat. Please feel free to chat again anytime.
Govindan Sharanji: Have a great day and take care.
AD: One more question - are there any plans for Acer to provide a recovery image for the Iconia Tab A500?
AD: Something that would restore it to factory defaults and reflash the software
AD: And also are there any plans to unlock the bootloaders, as HTC is doing?
AD: The developer community pretty much perceives you as developer-unfriendly, and it would be great to change that
Govindan Sharanji: As of now the recovery image are not provided you can get back to us for future updates.
AD: Well.. Ok.. that's unfortunate
AD: Oh well, thank you for your help
AD: Have a nice day
Let's rock it. This is a game. All for one, One for all.
PS: Spamming their chat services now. This feeling is good.
Facebook----m, you youngsters.......................
bad publicity will bring upon very swift change
Just a word of advice, let's be polite, but firmly request our rights (re: the kernel) and show them we're unhappy about their attitude. I seriously doubt the guys in support are to blame for, so let's treat them nicely and hopefully they will escalate.
I got replay from HTC
''Dear Sergei,
Unfortunately old devices will not be unlocked this open boot loader policy is only for future releases, if you open the boot loader. It will invalidate your warranty still.
I hope that this information meets with your requirements, should you have any further questions please do not hesitate to contact us again.
If this response has resolved your query, and you have no further questions please close this ticket by following the link below. Upon closure of the ticket you will be invited to complete our Customer Satisfaction Survey which should take no more than 1 minute to complete.''
So no luck
fffffffffffffffffffffuuuuuuuuuuuuuuuuuuuuu
Unboliveble! I hate them now! Unrevoked only hope!
Sent from my HTC Wildfire using XDA App
Please read the following
Dear ......
Thank you for contacting us,
We currently don’t have information regarding which phones will be unlocked; Keep an eye on our official website and official social media outlets for announcements about which phones will be bootloader unlocked.
Please note that you can contact us via support line . For further details, please go to http://www.htc.com/europe/CA_Hotline.aspx, you'll find a toll free number that you can dial only from a landline.
Respect & Regards,
HTC Technical Support Team
http://www.htc.com
To send a reply to this message or let me know I have successfully answered your question log in to our ContactUs site using your email address and your ticket number ......
dem012 said:
Dear ......
Thank you for contacting us,
We currently don’t have information regarding which phones will be unlocked; Keep an eye on our official website and official social media outlets for announcements about which phones will be bootloader unlocked.
Please note that you can contact us via support line . For further details, please go to bla bla bla, you'll find a toll free number that you can dial only from a landline.
Respect & Regards,
To send a reply to this message or let me know I have successfully answered your question log in to our ContactUs site using your email address and your ticket number ......
Click to expand...
Click to collapse
I got the same replay, but then
" Dear Sergei,
Unfortunately old devices will not be unlocked this open boot loader policy is only for future releases, if you open the boot loader. It will invalidate your warranty still.
I hope that this information meets with your requirements, should you have any further questions please do not hesitate to contact us again.
If this response has resolved your query, and you have no further questions please close this ticket by following the link below. Upon closure of the ticket you will be invited to complete our Customer Satisfaction Survey which should take no more than 1 minute to complete."
So nothing for wildfire in the future
hehe. Glad HTC sent me a wildfire S as a replacement because their unlocking the bootloader on the newer devices
imlgl said:
hehe. Glad HTC sent me a wildfire S as a replacement because their unlocking the bootloader on the newer devices
Click to expand...
Click to collapse
how di you get a wildfire S as "a replacement" ?
i got this:
Thank you for contacting us,
Thanks so much for providing feedback, we hear your concerns. We value you as a customer and our goal is to give you a great experience with your phone. We're reviewing the issue and our policy around bootloaders and will provide more information in a follow up email soon. Thank you for your interest, support and willingness to share your feedback.
.......
imlgl said:
hehe. Glad HTC sent me a wildfire S as a replacement because their unlocking the bootloader on the newer devices
Click to expand...
Click to collapse
Tickle me curious... how?
Alex_GP said:
Tickle me curious... how?
Click to expand...
Click to collapse
I think it was because they failed to fix it twice. Then they lost it the 3rd time when they were meant to replace it for 4 weeks. Took 5 weeks for a replacement so I guess I got a wildfire S as a sorry gift.
Even better that it has only been out about a week in the UK
Who says its only Android that is fragmented? A look at all the replies by HTC CC shows it.
Well I guess that means we either find xtc clips or we move on to other, (preferably) non-htc phones.
cccccccccccccckkkkkkkkkkkkkkkkk
I was knowing this would happen the main reason behind this is network locked phones. If any1 gets the bootloader s-off they can easily flash radio and unlock the network and can use any sim card..
smokzye said:
i got this:
Thank you for contacting us,
Thanks so much for providing feedback, we hear your concerns. We value you as a customer and our goal is to give you a great experience with your phone. We're reviewing the issue and our policy around bootloaders and will provide more information in a follow up email soon. Thank you for your interest, support and willingness to share your feedback.
.......
Click to expand...
Click to collapse
I got the same first answer. I replied it didn't answer my question and I got the following answer:
Thank you for contacting us again.
At the moment there isn't more information available and the information I have provided is the latest available for your enquiry. I suggest to keep an eye on our official website and official social media outlets for announcements about the planning and which phones will be bootloader unlocked.
I hope that this information meets with your requirements, should you have any further questions please do not hesitate to contact us again.
If this response has resolved your query, and you have no further questions please close this ticket by following the link below. Upon closure of the ticket you will be invited to complete our Customer Satisfaction Survey which should take no more than 1 minute to complete.
Click to expand...
Click to collapse
I've been using a htc phone for the past six years, my wildfire was locked without my knowledge or permission and if it is not going to be unlocked it will be the last htc I buy.
Sent from the last htc phone I'll own using XDA App
The old devices will not be unlocked I think. Only the newer devices will be such as the wildfire S etc.
I think it's too much of a pain to unlock the bootloaders on the old devices as well, and I don't blame them, it's only a waste of more time and money.
If you want an unlocked htc then replace your old one with a newer and better phone....if you are too greedy for that, then use unrevoked.
That's the way it's always going to be, no need to blame the company for that. You would all do the same when it comes to more expenses.
Peace
Dethox said:
greedy
Click to expand...
Click to collapse
Lol. I stopped reading here.
I got an upgrade for free haha. Also I got another UPS package today from HTC. Looked inside and i have another wildfire haha.
Hi guys,
I heard something about HTC giving root access to all HTC phones. Is this true? And when can we expect this?
Sent from my HTC Wildfire using XDA App
I have sent them and inquiry about this a couple of hours ago.
I'll post their response here or in a separate topic if it's a good response
Well, their response is the typical no info atm one...
Dear David,
Thank you for contacting HTC.
In regards to your enquiry, Thank you so much for providing feedback, we hear your concerns. We value you as a customer and our goal is to give you a great experience with your phone. We're reviewing the issue and our policy around bootloaders. Thank you for your interest, support and willingness to share your feedback.
Kindly note that, we currently don’t have information regarding which phones will be unlocked; you can keep in touch with our official website and official social media outlets for announcements about which phones will be bootloader unlocked.
Unfortunately, we don't have information on the release date of unlocking the bootloaders yet.
I do apologize for the inconvinience, and thank you for your patience.
If you have any other inquiries, don’t hesitate to contact us again.
Please note that you can contact us via support line which is a toll free number 0800 982 773. For further details, please go to http://www.htc.com/europe/CA_Hotline.aspx , Thank you so much for using HTC products.
Htc is f**k they are always said that. I realy disapointed was bought their product.
Sent from my HTC Wildfire using XDA App
@jbeans05 why are you worrying, http://alpharev.nl/x/beta/ is now in public beta so you can go S-OFF and root your Wildfire, not like us Desire S owners were stuck with S-ON and no Root.
From: Ronnie Ryan Calumpang
To: <[email protected]>
Subject: BCM 21553
I Would Like To Know More About This Device
Drivers
Sources
Frequency Tables
Its for Galaxy Y Kernel Development
They Replied
Hi Ronnie,
Thank you for your inquiry. Broadcom Corporation licenses s/w to many 3rd party companies, who bundle our software with their devices. Unfortunately, some of them leave our support information in the software dialogs instead of replacing it with their own.
Each OEM provides vendor specific drivers for their particular device; therefore Broadcom cannot supply software upgrades. Our off-the-shelf versions of software would be unlikely to work with most OEM devices.
Please contact the manufacturer of your device to obtain software/upgrades.
Thanks Ferde
Click to expand...
Click to collapse
Who do we really need to contact? Samsung or Broadcomm?
Edit :
Samsungs Reply :
Dear Mr. Calumpang,
Samsung Namaskar!!
Thank you for showing interest in our Brand Samsung and contacting our CEO’s Office.
We are in receipt of your proposal where you have shown interest to be associated with Samsung.
We are forwarding your proposal for developing the Galaxy Y kernel with need of drivers, datasheets,IP tables from our side ,to the concerned department.
The responsible department will get in touch with you after reviewing your proposal and as per the requirement of the company.
Thanking you and assuring you of our best services always.
With warm Regards,
CEO’s Office
Samsung India Electronics Pvt. Ltd.
Click to expand...
Click to collapse
ronnieryan said:
From: Ronnie Ryan Calumpang
therefore Broadcom cannot supply software upgrades. Our off-the-shelf versions of software would be unlikely to work with most OEM devices.
Click to expand...
Click to collapse
hay Ronnie forward it to Samsung & see what happen or what they say on it
maxsan20 said:
hay Ronnie forward it to Samsung & see what happen or what they say on it
Click to expand...
Click to collapse
As he said
Sent from my GT-S5360 using xda premium
Yep that is what you should do forward it to samsung and see what happens
Sent from my GT-S5360 using xda app-developers app
I think you failed using the word "drivers"... most people, including the one who answered, only can think of Windows drivers.
Try asking for the datasheet or implementation notes.
Don t put "samsung" or "drivers" in your request.
"research for building a new product" is one option, but try to be vague, like it's something you are not allowed to talk about.
Just my 2 cents.
Sent from my GT-S5360L using xda app-developers app
if you ask about the gpu and another device propietary driver, its broadcomm. for the kernel stuff, its samsung. there are already a lot of request about the source code both for broadcomm and samsung. make a global petition might be a good idea. samsung have released more device using broadcomm chip so that we don't have to worry about how many people will support our act.
kurotsugi said:
if you ask about the gpu and another device propietary driver, its broadcomm. for the kernel stuff, its samsung. there are already a lot of request about the source code both for broadcomm and samsung. make a global petition might be a good idea. samsung have released more device using broadcomm chip so that we don't have to worry about how many people will support our act.
Click to expand...
Click to collapse
Make a global petition
Sent from my GT-S5360 using xda premium
Samsungs Latest Reply:
Dear Mr. Calumpang,
Samsung Namaskar!!
Thank you for showing interest in our Brand Samsung and contacting our CEO’s Office.
We are in receipt of your proposal where you have shown interest to be associated with Samsung.
We are forwarding your proposal for developing the Galaxy Y kernel with need of drivers, datasheets,IP tables from our side ,to the concerned department.
The responsible department will get in touch with you after reviewing your proposal and as per the requirement of the company.
Thanking you and assuring you of our best services always.
With warm Regards,
CEO’s Office
Samsung India Electronics Pvt. Ltd.
Click to expand...
Click to collapse
don't waste your time. samsung can't release without broadcom approval. broadcom will give you only if you buy their chip in big quantity (let say 5 digit number). no mater what your reason, they won't give you. look here for example.
This implementation uses a different kernel and VideoCore binary image from the one available on GitHub, which is why we’ve been keeping quiet about it so far. We’re investigating the feasibility of converging the two code lines to produce a single common platform as soon as we can, at which point we hope to release the sources for you to play with.
Click to expand...
Click to collapse
even raspberry pi which is support open source can't release their android kernel source.
This Phones Future Looks Dark, anyway will be saving money for another device:good:
But still hopes up
ronnieryan said:
This Phones Future Looks Dark, anyway will be saving money for another device:good:
But still hopes up
Click to expand...
Click to collapse
don't give up!
I remember when I started using Linux back in 1992 and we can't read NTFS drives... not so long ago, in linux we didn't have wireless drivers, so someone invented ndiswrapper...
If broadcomm doesn't release the data, someone will reverse-engineer it, or find another way to make it work, just like whitexp, squadzone and nanosurfer are doing with cm7.
UnNegroFeo said:
don't give up!
I remember when I started using Linux back in 1992 and we can't read NTFS drives... not so long ago, in linux we didn't have wireless drivers, so someone invented ndiswrapper...
If broadcomm doesn't release the data, someone will reverse-engineer it, or find another way to make it work, just like whitexp, squadzone and nanosurfer are doing with cm7.
Click to expand...
Click to collapse
i hope so...reverse engineering will be the last hope for SGY:good:
Same with me!
ronnieryan said:
This Phones Future Looks Dark, anyway will be saving money for another device:good:
But still hopes up
Click to expand...
Click to collapse
I will also start saving for new phone!
If Samsung's answer is evasive must generate a global request where a high percentage of those who possess the SGY as quoted in another thread. I hope it is.
Anyone pls start a petition. We can send it to samsung when alot of people sign for it.
hell_lock said:
Anyone pls start a petition. We can send it to samsung when alot of people sign for it.
Click to expand...
Click to collapse
A petition is easy, but first let us discuss the Contents of the petition and the main points of our petition must be strong
Our request, you can do from this site:
http://www.groubal.com/create-groubal/
The main one we need to contact is Broadcomm through the support of Samsung....even if we start a petition, it won't be heard unless an elite recognized kinda dev or some big organisation supports it.....or else they are just gonna ignore us....
Sent from my GT-S5360 using Tapatalk 2
Isnt xda dev a big organisation??
We have its support
Sent from my GT-S5360 using xda premium
anasdcool71 said:
The main one we need to contact is Broadcomm through the support of Samsung....even if we start a petition, it won't be heard unless an elite recognized kinda dev or some big organisation supports it.....or else they are just gonna ignore us....
Sent from my GT-S5360 using Tapatalk 2
Click to expand...
Click to collapse
They can't ignore us like that. If its a good company then it will abide to our the demands or come to a solution agreed by both the parties. Else I will boycott their products... btw my whole family has samsung phones
Sent from my GT-S5360 using XDA
For those of you who are interested in following me and keeping up with the progress of my rom projects here on XDA, I am on Google Hangouts. I have a general hangouts and my development only group on hangouts. However, due to the recent actions of select few individuals who purposely like to play child games by coming to my hangouts with the sole purpose of peeping through the window with no intentions of participating in friendly discussions and just to gather intel and go gossip in other hangouts by a so called "competitor", I am not currently adding new members to any of my hangouts. Until the childish games stop and things settle down, all of the sincere people who legitimately want to participate in my google Hangouts will have to wait until further notice.
For reasons that most of you are unaware of, some people think they need to "pick sides" and start trouble. I will not put up with this immature bunch of people who's sole intention is to stir up trouble. As you all know i am here with the sole purpose of helping people with their smartphones and providing a quality rom for your phones. There are unfortunately a small handfull of members here at XDA who have been running amuck and uploading stolen work from other honest developers. this is a fact and it is a problem. I have no control over these things but i can assure you that XDA and it's moderators will be doing the best that they can to address this issue the best way they can for the overall best interest of XDA. Honest, integrity and respect is something that i take seriously and i hope to see XDA maintain these qualities in their recognized developers and possibly implement new and improved rules and guidelines for developers in the near future. I will do what i can to give my input to the moderaters and hopefully they can come up with a solution to this problem once and for all. Untill then please follow my rom threads and participate in helping others if you can and just make youselves at home. Above all please have fun, enjoy your phones and be respectful to others in my threads. Thanks for reading!
Edit: My Google Hangouts invitation is now open. Please remember to PM me your gmail address so I can add you. And please also remember what i expect from everybody. No drama and no games. We have none of that now and it will stay that way. Feel free to talk about anything that you want just don't come to stir up trouble. that's all i ask. Thanks everybody.
Many thanks ror a great rom
Will be patiently waiting to be a insider again...and a pox to those who do those sort of things were not in high school no more hell elementary
Sent from my SM-N920P using Tapatalk
jbuggy1 said:
Will be patiently waiting to be a insider again...and a pox to those who do those sort of things were not in high school no more hell elementary
Sent from my SM-N920P using Tapatalk
Click to expand...
Click to collapse
DITTO
Same here keep me in mind for new groups/testing. I would never steal work or cause trouble. All I want is to help make our note 4 the best it can be.
Sent from my SM-N920P using Tapatalk
Keep me in mind as well! I would love to help out with anything I can. No sides, no trouble, no immaturity.
Add me to this list too TX, love your work and wanna be a part of the group.
In for it
Hey guys, I figured those of us wanting to be a part of the new Hangouts crew could at least begin by having some development conversation here. My vote is that we use this thread for some not - so - repetitive questions and maybe TX will shoot some beta type issues for us to work on until all of the drama fades away.
We will just keep the conversation to development only and the TX will have a place to draw some new comers from for his hangouts when he is ready.
Sent from my SM-N920P using Tapatalk
@jbuggy1 and anybody else who wants to participate in my hangouts and isn't already in... you need to make sure you pm me your gmail address so I can add you. If you did that already and you still haven't seen the invite then pm me again with you gmail address. Thanks
tx_dbs_tx said:
@jbuggy1 and anybody else who wants to participate in my hangouts and isn't already in... you need to make sure you pm me your gmail address so I can add you. If you did that already and you still haven't seen the invite then pm me again with you gmail address. Thanks
Click to expand...
Click to collapse
I would like to be included in your new hangout
[email protected]
Thanks
tx_dbs_tx said:
@jbuggy1 and anybody else who wants to participate in my hangouts and isn't already in... you need to make sure you pm me your gmail address so I can add you. If you did that already and you still haven't seen the invite then pm me again with you gmail address. Thanks
Click to expand...
Click to collapse
Yes please [email protected]
Sent from my SM-N920P using Tapatalk
PM = private message. He says it right in the edit of his post AND in his reply to @jbuggy1.
kcsween said:
PM = private message. He says it right in the edit of his post AND in his reply to @jbuggy1.
Click to expand...
Click to collapse
I did, a couple days past and I put it up on the thread. Thank you for the clarification.
Sent from my SM-N920P using Tapatalk
help
Please add your firmware in Ukrainian and Russian Language Enabler not help I put a lot of different firmware but the best translation in BoBCaTROM v2.0