Database Users

all owners email acer about locked bootloader!

I just emailed acer and asked them to revise their bootloader policy.
If all of us would Do so we might get them to reconsider their policy.
It worked for the htc community so why not for us?
I hope you all will support this action so the impact will be bigger.
We also might want to bring this idea to other a500 support forums.
Kind regards.

also reply to this thread on their facebook wall. http://www.facebook.com/Acer/posts/10150179327172544

ibila said:
I just emailed acer and asked them to revise their bootloader policy.
If all of us would Do so we might get them to reconsider their policy.
It worked for the htc community so why not for us?
I hope you all will support this action so the impact will be bigger.
We also might want to bring this idea to other a500 support forums.
Kind regards.
Click to expand...
Click to collapse
Yah and dont forget to mention that ASUS is kickin their a$$ on posted files and bootloader policy which is why their outsellin them even though the HW's not as good IMO.

I've lost the rag, and sent them this.
I've been up front with them but the device is mine to do with a i please...
Dear Acer Support,
I would like someone to contact me regarding the Iconia A500 tablet which i have purchased around 2 weeks ago.
I am having issues with the update which has been sent out and it will not install due to file checksums mismatches. I have been using android since the first ever handset was release and i find your methods of updating the tablet or the OS bewildering inline with every other update method for other devces up until this one. Over the last 3 years, i have NEVER had any problems updating an Android device, until now.
I would like to know how to restore my handset completely as the 'reset' option on the side of the device simply wipes the data, the integrity of the OS remains unchanged.
I need a way to factory restore my unit in order for me to receive the update, which i am assuming includes fixes for the hastily pushed out Honeycomb os and critical security patches for android holes.
If i do not receive prompt a swift technical support of an advanced level i will be returning the product as i currently view this a waste of 500 Euros. I will not hesitate to purchse the Motorola Xoom, which appears to be on Android 3.1 already...
I can be contacted on (removed) or on (Removed)@gmail.com.
I would appreciate a call TODAY, or it will be handed back today at 5.30pm.
Kind Regards,

i just did a quick reply on that Facebook link. Thnx gunnyman!

Anyone got acer contact details that we all should be emailing?

I am spamming their facebook!

I used this link:
http://acer.custhelp.com
Eddited the link as it send the questions in my name...lol.

Well...got the reaction i expected and not the one i hoped for.
Re-thinking whether to keep it or sell it in favor of the asus transformer...
Discussion Thread ---------------------------------------------------------------Response (Sherina PB) - 05/27/2011 07:27 AM Dear karim kalschoven,
Thank you for contacting Acer. My name is Sherina and Badge NumberGWSI1020. I'll be happyto assist you.
I understand you wanted help unlockingbootloader on your Acer ICONIAA500.
Currently we do not have provision to have this unlocked and we are unsure on any probable policychange on this, you may check back later to see for any updates.
For further clarifications please feel free to visit our website: http://support.acer.com/Have a great day!
Respectfully, Acer Online Technical Support
And this is my reply:
Hello, this anwser by your company inspired just me to sell the acer a500 and get me a asus transformer. I will post in the community forums and spread what Acer's standpoint is and will advise all doubters not to get the A500 if they love a community supporting brand! Great job Acer..this was the last products Ill ever buy from you!

What's the email address that we should be mailing? I found nothing on the acer contact page.

email sent...
Uninstalling a couple of apps removing the facility to update is enough for me. Always defended Acer when people have been quick to moan about build quality with their laptops but if they don't sort this out, I'll think again.

I just sent an e-mail too...
We should write a petition as they did on Motorola and HTC...

Lets all petition this. Sick of not able to install custom roms.
Sent from my Nexus S using XDA Premium App

Done!!!! Hope this helpes.

can anyone post this on Acer FB or st with a message: HTC FTW. ACER FTL
http://androidandme.com/2011/05/new...longer-lock-the-bootloaders-on-their-devices/

Also posted on that Facebook post (and mentioned how HTC has reversed their bootload lock policy based on customer feedback)

I posted too. And then had a chat with customer support, which was as unhelpful as it could get. They promised to get back to me, however I have my doubts.
Reproducing below:
-- NOTE: skipping polite introduction
Govindan Sharanji: I will certainly provide you the information in this regards ####.
AD: thank you
Govindan Sharanji: Could you please stay online for two minutes while I retrieve the information for you?
-- NOTE: at this point I had hopes
AD: Sure, no problem
Govindan Sharanji: Thank you for being on hold. I really appreciate your patience.
AD: No worries
Govindan Sharanji: I need to refer you to phone support to resolve your issue.
AD: Ok
Govindan Sharanji: Our Voice Support are available on Monday - Friday 5am- 12 Midnight.You can reach our Voice Department at this numbers : 1-800-571-2237.
AD: I understand.. However I'm not located somewhere where I have access to 1-800 numbers
AD: Can I get an email with the info?
Govindan Sharanji: Shall I email the chat session to your email ID at ########, so that you can go through the information at your convenient time?
AD: The source code for the android kernel should be made available on request, according tothe GPL
AD: No, thanks, that's not necessary. I would like to get access to the kernel source code, and I was hoping you guys could send me an email later with a link
AD: or something similar
Govindan Sharanji: Sure.
-- NOTE: Maybe there's hope?
AD: Thank you
Govindan Sharanji: ####, to conclude we have suggested to email the required information and this should help you fix the issue. If there are no additional questions on this topic, I will close the chat session.
Govindan Sharanji: Thank you for using Acer Live Chat. Please feel free to chat again anytime.
Govindan Sharanji: Have a great day and take care.
AD: One more question - are there any plans for Acer to provide a recovery image for the Iconia Tab A500?
AD: Something that would restore it to factory defaults and reflash the software
AD: And also are there any plans to unlock the bootloaders, as HTC is doing?
AD: The developer community pretty much perceives you as developer-unfriendly, and it would be great to change that
Govindan Sharanji: As of now the recovery image are not provided you can get back to us for future updates.
AD: Well.. Ok.. that's unfortunate
AD: Oh well, thank you for your help
AD: Have a nice day

Let's rock it. This is a game. All for one, One for all.
PS: Spamming their chat services now. This feeling is good.

Facebook----m, you youngsters.......................
bad publicity will bring upon very swift change

Just a word of advice, let's be polite, but firmly request our rights (re: the kernel) and show them we're unhappy about their attitude. I seriously doubt the guys in support are to blame for, so let's treat them nicely and hopefully they will escalate.

Root access by HTC

Hi guys,
I heard something about HTC giving root access to all HTC phones. Is this true? And when can we expect this?
Sent from my HTC Wildfire using XDA App

I have sent them and inquiry about this a couple of hours ago.
I'll post their response here or in a separate topic if it's a good response
Well, their response is the typical no info atm one...
Dear David,
Thank you for contacting HTC.
In regards to your enquiry, Thank you so much for providing feedback, we hear your concerns. We value you as a customer and our goal is to give you a great experience with your phone. We're reviewing the issue and our policy around bootloaders. Thank you for your interest, support and willingness to share your feedback.
Kindly note that, we currently don’t have information regarding which phones will be unlocked; you can keep in touch with our official website and official social media outlets for announcements about which phones will be bootloader unlocked.
Unfortunately, we don't have information on the release date of unlocking the bootloaders yet.
I do apologize for the inconvinience, and thank you for your patience.
If you have any other inquiries, don’t hesitate to contact us again.
Please note that you can contact us via support line which is a toll free number 0800 982 773. For further details, please go to http://www.htc.com/europe/CA_Hotline.aspx , Thank you so much for using HTC products.

Htc is f**k they are always said that. I realy disapointed was bought their product.
Sent from my HTC Wildfire using XDA App

@jbeans05 why are you worrying, http://alpharev.nl/x/beta/ is now in public beta so you can go S-OFF and root your Wildfire, not like us Desire S owners were stuck with S-ON and no Root.

HTC One US Developers Edition- Software Updates

Hi all,
I thought I would try and start a place for only the US Dev Edition unit where we could house the reponses and issues with updates, delays, etc...
I hope this makes sense and is useful. If not, then if one of the moderators could remove it, please....
I will start by offering the respone I just received from HTC regarding my question around why they could launch the Google Edition with 4.2.2. but still leave the US waiting for the update on the Developers Edition.
I thought buying a "clean" device, paying top dollar, direclty from HTC, with no Carrier involvment would mean timely updates?
I encourage others to post any information about this update or any future ones for this device!
Thank you for contacting the HTC Technical Support Center
We understand how you may be feeling regarding the update process to Jelly Bean 4.2 for the HTC One and we deeply apologize for the delay on this process. We sincerely work hard always on the updates for our customers, since we understand it is important for all of you to have the latest Android OS Versions.
We are always looking forward to develop updates that enhance your HTC experience. Due to the nature of the software development cycle, we may encounter the need to make some changes to ensure everything will work flawlessly, which is why we no longer engage to announce release dates.
We are currently running some tests to make sure the HTC One will function properly with 4.2, so we encourage you to check constantly on our website for further details about the release date. You can also follow us on Facebook or Twitter, where you can easily find the news of our products and also you can share all your concerns with our fans.
We sincerely expect your comprehension on this matter. Thanks for your continuous support of our products and services. Should you require further assistance, please do not hesitate to contact us through http://www.htc.com/www/contact/email/ or call us at +1-866-449-8358 from 8AM to 1AM, 7 days a week.
Best regards,
If this answers your comment or question, please click here to complete the process.
To submit another comment, please click here.
Sincerely,
The HTCDev Team
Want to see what others are saying? Have a question to ask other HTCDev fans?
Follow us on Twitter www.twitter.com/htcdev
Explore our development resources www.htcdev.com

maddie01 said:
Hi all,
I thought I would try and start a place for only the US Dev Edition unit where we could house the reponses and issues with updates, delays, etc...
I hope this makes sense and is useful. If not, then if one of the moderators could remove it, please....
I will start by offering the respone I just received from HTC regarding my question around why they could launch the Google Edition with 4.2.2. but still leave the US waiting for the update on the Developers Edition.
I thought buying a "clean" device, paying top dollar, direclty from HTC, with no Carrier involvment would mean timely updates?
I encourage others to post any information about this update or any future ones for this device!
Thank you for contacting the HTC Technical Support Center
We understand how you may be feeling regarding the update process to Jelly Bean 4.2 for the HTC One and we deeply apologize for the delay on this process. We sincerely work hard always on the updates for our customers, since we understand it is important for all of you to have the latest Android OS Versions.
We are always looking forward to develop updates that enhance your HTC experience. Due to the nature of the software development cycle, we may encounter the need to make some changes to ensure everything will work flawlessly, which is why we no longer engage to announce release dates.
We are currently running some tests to make sure the HTC One will function properly with 4.2, so we encourage you to check constantly on our website for further details about the release date. You can also follow us on Facebook or Twitter, where you can easily find the news of our products and also you can share all your concerns with our fans.
We sincerely expect your comprehension on this matter. Thanks for your continuous support of our products and services. Should you require further assistance, please do not hesitate to contact us through http://www.htc.com/www/contact/email/ or call us at +1-866-449-8358 from 8AM to 1AM, 7 days a week.
Best regards,
If this answers your comment or question, please click here to complete the process.
To submit another comment, please click here.
Sincerely,
The HTCDev Team
Want to see what others are saying? Have a question to ask other HTCDev fans?
Follow us on Twitter www.twitter.com/htcdev
Explore our development resources www.htcdev.com
Click to expand...
Click to collapse
Ahhh... Nothing like a generic message saying that we're not telling you anything.

same situation
bobruels44 said:
Ahhh... Nothing like a generic message saying that we're not telling you anything.
Click to expand...
Click to collapse
I am the in the exact same situation, spent 649 dollars on the HTC One 64 gb. Developer Edition. This
was supposed to be the phone to receive the updates first. I am still sitting here with 4.12 and checking
software updates 20 times a day. Very frustrating to say the least!
CC

Slowwwwly rolling out but not yet to US
cc999 said:
I am the in the exact same situation, spent 649 dollars on the HTC One 64 gb. Developer Edition. This
was supposed to be the phone to receive the updates first. I am still sitting here with 4.12 and checking
software updates 20 times a day. Very frustrating to say the least!
CC
Click to expand...
Click to collapse
I agree and I have seen the other posts so I know the Update is slowly being rolled out overseas to the International Versions, but the Google Edition That has 4.2.2 is for sale in the US, so they should have given it to the owners fo the Developers Edition in the US. I will post any additonal information/alerts about any updates in other countries as soon as i hear about it. Thanks for commenting !

sent email
maddie01 said:
I agree and I have seen the other posts so I know the Update is slowly being rolled out overseas to the International Versions, but the Google Edition That has 4.2.2 is for sale in the US, so they should have given it to the owners fo the Developers Edition in the US. I will post any additonal information/alerts about any updates in other countries as soon as i hear about it. Thanks for commenting !
Click to expand...
Click to collapse
Well I sent the email to the HTC Tech Support Center. Just received this back, look familiar? NOBODY EVEN READS THESE!
"Thank you for contacting the HTC Technical Support Center
We understand how you may be feeling regarding the update process to Jelly Bean 4.2 for the HTC One and we deeply apologize for the delay on this process. We sincerely work hard always on the updates for our customers, since we understand it is important for all of you to have the latest Android OS Versions.
We are always looking forward to develop updates that enhance your HTC experience. Due to the nature of the software development cycle, we may encounter the need to make some changes to ensure everything will work flawlessly, which is why we no longer engage to announce release dates. Charlie, we are currently running some tests to make sure the HTC One will function properly with 4.2, so we encourage you to check constantly on our website for further details about the release date. You can also follow us on Facebook or Twitter, where you can easily find the news of our products and also you can share all your concerns with our fans.
We sincerely expect your comprehension on this matter. Thanks for your continuous support of our products and services. Should you require further assistance, please do not hesitate to contact us through http://www.htc.com/www/contact/email/ or call us at +1-866-449-8358 from 8AM to 1AM, 7 days a week. "
CC

This is just a copy and paste reply and replace the name with your name. 4.2.2 is pushed out for International ONE and they are working hard on your developer ONE to make sure you get the HTC worst experience of being a developer.
Sent from my HTC One using xda app-developers app

Encourage everyone to send a message to; http://www.htcdev.com/
cc999 said:
Well I sent the email to the HTC Tech Support Center. Just received this back, look familiar? NOBODY EVEN READS THESE!
"Thank you for contacting the HTC Technical Support Center
We understand how you may be feeling regarding the update process to Jelly Bean 4.2 for the HTC One and we deeply apologize for the delay on this process. We sincerely work hard always on the updates for our customers, since we understand it is important for all of you to have the latest Android OS Versions.
We are always looking forward to develop updates that enhance your HTC experience. Due to the nature of the software development cycle, we may encounter the need to make some changes to ensure everything will work flawlessly, which is why we no longer engage to announce release dates. Charlie, we are currently running some tests to make sure the HTC One will function properly with 4.2, so we encourage you to check constantly on our website for further details about the release date. You can also follow us on Facebook or Twitter, where you can easily find the news of our products and also you can share all your concerns with our fans.
We sincerely expect your comprehension on this matter. Thanks for your continuous support of our products and services. Should you require further assistance, please do not hesitate to contact us through http://www.htc.com/www/contact/email/ or call us at +1-866-449-8358 from 8AM to 1AM, 7 days a week. "
CC
Click to expand...
Click to collapse
Thanks!
One of the things I was hoping to accomplish was to get as many people as possible to send in thier message to; http://www.htcdev.com/...
so that HTC would see the number of frustrated customers. I know that every corporation tracks incoming messages by Subject matter and they review the topics on a regular basis. May not change anything now but there is power in numbers! HTC could use as much positive press as possible right now anyway!

4.2.2 for the us versions will be here within the next few weeks. You will get the update before the carriers at least.
Im sure everyone knows the international for mostly all phones get it first before the united states.

To CC999: (Sorry I replied to the wrong post and got wrong quote)
You aren't alone. I share your sentiment. Could have easily gotten the El Cheapo from ATT but chose to pony up for the DE and now being treated like a guy with the ATT version *shrug*. It makes me feel like these companies like HTC aren't even in tune with the silly little things that potentially keep Android fans happy and loyal...like....timely updates to as recent an OS version as possible??!! About two weeks ago I rooted and flashed Viper One. And Fell in love with my phone all over again. But it's missing the lock screen widget, the instagram blinkfeed and the immediately sharable screenshots...which i actually really miss from my Nexus 4. Also, I desperately need my Zoes to stop saving 2000 still pics with each day out at the park. Sigh. What can ya do....

maddie01 said:
Thanks!
One of the things I was hoping to accomplish was to get as many people as possible to send in thier message to; http://www.htcdev.com/...
so that HTC would see the number of frustrated customers. I know that every corporation tracks incoming messages by Subject matter and they review the topics on a regular basis. May not change anything now but there is power in numbers! HTC could use as much positive press as possible right now anyway!
Click to expand...
Click to collapse
You should post this to reddit, I've sent in my email to HTC addressing my concerns with their update process as well, pretty sure I'll get the same bullsh*t message back from them.
Sent from my HTC One using xda premium

I got a slightly different response:
Thank you for reaching the HTC Tech Support Team with your inquiry, I’m here to make sure all your questions and doubts are cleared.
I comprehend where you're coming from, as I been there before; I certainly know that now days is vital to be up to date when it comes to remain connected/communicated, basically because it is high priority to have a reliable device, nevertheless, as of now, all of the updates are only pushed when the stability of the devices is guaranteed, therefore, it has to be under constant analysis, trials & rewrites among others; only when it has reached nearest point of perfection, which is at our development team's discretion, it's when is send out or pushed to specific devices (such as your HTC One), once again I do acknowledge and understand your perspective on this matter, which is why we greatly appreciate the understanding and patience on this subject.
If you need further assistance, please do not hesitate to contact us at http://www.htc.com/us/contact/email/, I’m here to make sure all your questions are addressed in the most efficient way, or if you prefer real time assistance you can reach our customer service line at +1-866-449-8358, 8 am to 1 am ET, 7 days a week.
Thank you for choosing HTC.

If you think about it, HTC was pretty upfront about what they think of US developer editions; our cids start with BS, you should've known that htc would BS about the updates and that the developer edition being special.
Sent from my HTC One using xda app-developers app

djan84 said:
If you think about it, HTC was pretty upfront about what they think of US developer editions; our cids start with BS, you should've known that htc would BS about the updates and that the developer edition being special.
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
Haahaa, nice one so we have the Bull [email protected]+ version..I love it...good attitude to have. Hopefully news will start rolling in as it gets released across the US...can always go back to a Custom 4.2.2 until the Stock version is official..Thanks for the laugh.
Sent from my HTC One using xda premium

Thanks for e-mailing HTC and posting the differenet response....Well at least we know they are not total robots and they can respond in thier own words! Even though they continue to avoid the issue of the Google Edition haivng 4.2.2. as the Dev Edition and the Google Edition are not that different (except Sense and maybe an extra radio?)...still good to keep some pressure on them,

HTC doesn't care much about the pressure that comes from XDA, but get this on the front page of Reddit and the update will be out tomorrow lol.
Sent from my HTC One using xda premium

cc999 said:
I am the in the exact same situation, spent 649 dollars on the HTC One 64 gb. Developer Edition. This
was supposed to be the phone to receive the updates first. I am still sitting here with 4.12 and checking
software updates 20 times a day. Very frustrating to say the least!
CC
Click to expand...
Click to collapse
I'm also frustrated about all of this, but you are making assumptions that are untrue.
Where did you ever hear HTC claim that "This was supposed to be the phone to receive the updates first"? I'm pretty sure the announced purpose of this phone is to be the untouched edition with the bootloader unlockable out of the box, with no possibility for carrier restrictions.
Nowhere did I ever read HTC claim that it would be the first to receive updates, and that's a silly assumption to make. It's a niche version of the phone - sure it's popular here on XDA, but it's a very small drop in the ocean - and I would expect the other versions to receive priority on updates.
At the end of the day, HTC is still a business and they're going to prioritise updates to the versions of the phone that have the largest user base.

Will play around with Reddit tomorrow and see how to go about this. Thanks for the Post...

maddie01 said:
Will play around with Reddit tomorrow and see how to go about this. Thanks for the Post...
Click to expand...
Click to collapse
Good luck.
I honestly think its bullcrap that they won't release it stateside yet. We had ROMs with 4.2.2 firmware over a month ago and even when they updated WWE units to newer 4.1.2 versions the dev edition didn't get it for weeks.
I'm optimistic but I'd say probably somewhere closer to a week.

I'm 100% sure that the dev edit would get the update after the standard htc one USA unlocked version. Watch!
I don't see any benefits of a dev edit htc one. It's not even s off
In the mean time I keep hitting check for update. I know we close.

maddie01 said:
Will play around with Reddit tomorrow and see how to go about this. Thanks for the Post...
Click to expand...
Click to collapse
Someone has already posted it to /r/HTCone.
Sent from my HTC One using xda premium

New e-mail from LG abot boot-loader on G3 09.10.2014. UPDATE

Dear friends I am owner of beautiful gold 32Gb/3Gb LG G3 D855 Eu, on V10h software.
*Last night I have e-mailed LG customer service about our right and our wish for bootloader UNLOCK on our G3, 1 our ago I got reply:
""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""
Hi TeaOverclock,
Thank you for your email regarding the G3.
You’re right, we would love to release the boot loader on this phone.
At the moment this is something we are looking into but not something that is a priority I'm afraid. The main assumption here on our side of things is that unlocking this would make rooting the phone much easier, and thus void the warranty on peoples phones. I'm sure you understand that not everyone is as tech savvy as you are and there will be complications as a lot of information is available on the internet which would cause damage to peoples phones if we made it easier to use.
At the moment I cant guarantee that we will unlock it, but as the phone hasn’t been out that long we are more interested in working out the kinks in the software generally than unlocking this. Sorry, maybe in the future we will allow this, and as more and more people are asking for this its becoming something that we may have on our next phone from the beginning. I hope you’re not to frustrated with this answer and that you enjoy the G3 if you have one already.
To reply please click the link for “more questions” at the bottom of the Email by the survey.
I hope my email has answered your query and assisted you today; I would really appreciate your feedback. Please help us to improve our customer service by completing the short survey after this email.
Thank you in advance
Kind regards
NameRemoved
Mobiles and G Pad Specialist
Email Team
----------------------------------
LG Customer Services
UK: 0344 847 5454 IE:01 686 9454
Mon-Fri 8am to 7:30pm Sat 9am to 6pm Sunday 10am to 4pm
Closed bank holidays
www.lg.com/uk
You can even reach us via our Web Chat facility through the LG UK website
http://www.lg.com/uk/support/contact-customer-support
"""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""
As you can see I am afraid that we only can thrust in our devs...... For LG we are just PROFIT!!!
Regards fellas

Thanks for your efforts mate. At least it's not a closed "NOPE" as previous users have obtained from LG. I hope the campaign in change.org and so make LG consider their position.

Well. When i emailed lg Canada 1 month ago they
Just simply said they couldn't tell me and wait for any future announcement.
So im pretty sure every country has a different email response. Some say no no and some say dont know or then the stupid once say dont know what ya talking about.
Sent from my LG-D852 using XDA Free mobile app

Umm don't they know we can root it with an app in 2 minutes....that makes their argument completely irrelevant.

They are saying clear no, this is just positive writing.. damn lg people. rooting is our choice and we are accountable for this..why the hell lg has to worry. I hope developers are working for some kind of bootloader exploit. It's a shame Lg people are just fooling us with no clear answer.

This email stinks. I don't think LG preps/service employees put random Uppercase words in Sentences and fail to write words like can't (cant/can't). Also the way it's written just looks like it's been done by an 17 y/o who makes his first real formal letter to somebody.
I'm not saying it's fake, but this is just a piece of text we cannot rely on.

sprremix said:
This email stinks. I don't think LG preps/service employees put random Uppercase words in Sentences and fail to write words like can't (cant/can't). Also the way it's written just looks like it's been done by an 17 y/o who makes his first real formal letter to somebody.
I'm not saying it's fake, but this is just a piece of text we cannot rely on.
Click to expand...
Click to collapse
Do t hold your breathe on LG. I've come to the realization that they are NOT gonna do it. We rely soley in the talented devs of xda.

My dear friends e-mail is NOT FAKE, I have just copy/paste it from my g-mail account.
I have contact LG CS from UK.
I reply them on that mail that I am glad that they have spent some time to wrote me back, but that I am not happy with answer.
*So I took right to my self to suggest them solution: About Boot-loader officially UNLOCKED by IMEI request of each owner.
What do you guys think about my suggestion?
MY first mail was: (Copy/paste)
Received Date : 07/10/2014 21:12 06
The type of inquiry : Software/Hardware updates
Product/Model No. : Smart Phone/Emerging Device/D855
Dear LG customer support center;
We would like to get the opportunity to unlock bootloader in LG phones.
(By we, I think on 90% od LG G3 D855 owners).
After we got the possibility to unlock some LG phones like P880, we lost our freedom again, flagship like G3 is locked again. We need the proper way to unlock our phone, like we can on HTC, Sony or Motorola ones. We pay for the device, we want to have the control over it! You are pushing us to go and find what we paid for at other doors( Sony, Samsung, HTC, Motorola...)
Please think about Your customers.
Sincerely,
TO

Most Of Us want 2 Root his G3 .. So wht's Peoblem in That ..?!! It's Up 2 us Not You LG ..!!! Shiiit >_< Every single Person have the right To do whtever he want in his G3 .. !!!
Annoyed...
Sent from my LG-D855 using XDA Free mobile app

The reason that LG is so wary about people messing up/bricking their phones & asking for warranty is simple: LG has never implemented a proper root/flash detection mechanism in their phones like HTC/Samsung has. Its way easier to undo everything and make it undetectable for the warranty-checking-guys at the service centre. Had LG implemented some mechanism that they trusted, they would've released official bootloader unlock solution much sooner(if they do eventually).
Bootloader unlock & rooting are essentially rights that the consumer should have if the device has been paid in full but there should also be a way to protect the manufacturer from being held liable when someone does something stupid.
What still continues to baffle me though is that LG having worked on two Nexuses with Google, should really know better about the impact of the dev community & what modding means to us & to Android as a whole by now. I realise majority of the consumer population does not dip into flashing/rooting, but its a very major part of what makes Android special. If LG really intended to make G3 its flagship and had trusted the device, I would've expected to see a Google Play Edition & developer support on the device, especially considering the facts that HTC & Samsung have already done it & LG has a good relation with Google.
Anyway, I really did think that LG would grow into a company that supports the developer community looking at their devices in the past two years, but from their stance on the matter of G2 & G3 I'd say they're not really concerned.
All that being said & ranted, I'm very thankful to our devs here for giving us root so soon and hoping they'll get some breakthrough on an unlock or eventually release a loki-like exploit soon. I keep saying this in many threads, but I still can't wait to run AOSP based ROMs on this beautiful device. When it does come, its going to be amazing.

LG do not understand, knowing what the community wants and who has had apollo and Google nexus.

Quite the same as they told me a bit earlier:
here
http://forum.xda-developers.com/showpost.php?p=55772553&postcount=504

Ain't gona happen guys

UPDATE (REPLY FROM LG)
09.10.2014.
________________________________________________________________________________
Hi TO,
Thank you for your reply regarding the Boot Loader on your phone.
I am sorry that you are not satisfied with the answer that you have received.
The reason we advise against "unlocking" the bootloader, This is "locked" to prevent "third party" software from corrupting the handset and causing you any problems or rendering the unit "faulty". I can certainly feed this back to the relevant department to state that you are unhappy with this, but I am sorry to say at the moment this is something we would advise againt doing.
I hope my email has answered your query and assisted you today; I would really appreciate your feedback. Please help us to improve our customer service by completing the short survey after this email. To reply please click the link for "more questions" at the bottom of the Email by the survey.
Thank you in advance.
Kind regards
NameRemoved
LG Electronics UK Help desk
----------------------------------
LG Customer Services
UK: 0344 847 5454 Ireland: 01 686 9454
Mon-Fri 8am to 7:30pm Sat 9am to 6pm Sunday 10am to 4pm
Closed bank holidays
www.lg.com/uk <http://www.lg.com/uk>
You can even reach us via our Web Chat facility through the LG UK website
<http://www.lg.com/uk/support/contact-customer-support>
______________________________________________________________________________

Looking for build.pro for v10k
Hy, I read that we can change a lot of settings from the build.pro. Ifound a few ones but any ones tell the changes it ill make. There is no build.pro allready maked for the v10k?

Official Kernel Sources for Desire 820n (a51ul) - HTCDev

Hi, as most of you know, we don't have official kernel sources for our devices (820n), I don't think so they will release it, so the last thing we can do, spam http://www.htcdev.com/contact (type your name, email, choose country and language, in "type" choose kernel source code) with requests of releasing this sources. It is last hope for custom rom's and kernels.
@edit I forgot, add the information you need sources for kernel in version 3.10.49 (Android 6.0).

Good idea, I have submitted.

This idiots says that we have source code in download... idiots

Thank you for contacting HTC support.
As per your email, we understand that you are awaiting for an update on your HTC Desire 820.
We will certainly assist you with your query
We understand how important it is for you to have your phone upgraded to the latest available operating system in the market.
In response to your query, we would like to inform you that our goal is to give every customer the best possible experience on every phone. Every HTC phone is a combination of a unique HTC hardware and software combination along with the core operating system (Android or Windows). We only update our phones if it will provide an overall improved user experience, as we balance features, performance and usability. We at HTC ensure that any upgrades to the existing operating system will enhance the operational experience of our devices without a room for setback. As of now, we will be unable to commit on the software update for HTC Desire 820 When the update for HTC Desire 820 will be released you will get the notification on your phone, once it is connected to the Internet.
We would appreciate, if you would visit our website http://www.htc.com/in/ regularly as we would also update the details for any latest updates for the handsets.
You can also check the latest updates for HTC handset on our facebook page: http://www.facebook.com/htc
We value your time and patience.
If this answers your comment or question, please click here to complete the process.
To submit another comment, please click here.
Sincerely,
The HTCDev Team
stupid people.

I've sent the request at saturday and today got this reply:
Dear,
Thank you for your time to keep in touch with our HTC technical support Mr.
If requested kernel source is not available on our official site, www.htcdev.com; we can assure you that HTC will release it soon. Follow up our HTCDev.com site and we believe it will be available soon. Before we answered on your email, kindly note we have send note to our developer team. We appreciate your patience and understanding.
Once again, we apologize for the inconvenience. If you are satisfied with our service, please rate our customer support on the survey you will receive in your email soon. We will be very grateful.
Wish you a nice day.
If you have any other inquiries, don't hesitate to contact us again.
For further details, please note that you can contact us via support line or via email following the below link:
https://support.htc.com/en

They must publish source code of all kernels not only Android 6.0.
Wysłano z Tapatalk / Sent with Tapatalk

This is what I got when acquiring kernel source for 820u.
------
Dear ~,
Thank you for contacting HTC!
Regarding to your HTC Desire 820u inquiry, we would like to provide following information for your reference please.
HTC is committed to assist customers in unlocking bootloader for HTC devices. However, due to some of our carrier customers concern, certain models with specific restrictions may not be able to be unlocked.
Please note that we have uploaded all available files for download already. Therefore if the files that you would like to obtain are not listed, it indicates that those files are unavailable to the public.
We do provide ongoing support on developer website as our goal is to give every customer the best possible experience on every device.
Therefore, we have remarked your contact information and we will inform you in advance once there is news regarding to it.
In addition, you may visit HTC developer website for latest information:*
http://www.htcdev.com/
Thank you for your understanding and support towards HTC.
Have a nice day.
HTC Customer Service Hotline:*
Hong Kong (852)3077 5588, Macau (853) 6262 6390*
Service Time:*
Monday to Saturday: 08:00am--08:00pm*
Sunday and Public Holiday: 09:00am--06:00pm
If this answers your comment or question, please*click here*to complete the process.
To submit another comment, please*click here.
Sincerely,
The HTCDev Team
Sent form my HTC Desire 820u via Tapatalk

I think with sadly face that we will never get kernel source