Has anyone in the UK who got their phone from CPW which included the free case, got the case - if so is it the QI charging capable one
thanks
walkerx said:
Has anyone in the UK who got their phone from CPW which included the free case, got the case - if so is it the QI charging capable one
thanks
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Yes, and yes.
Sent from my LG G3
thanks I'm just waiting to hear from CPW as to what is happening as according to them I should have a case as the contract I took out included the case - but on the sales invoice it is not listed - they then said the store would get one shipped out to me, but then when speaking to a store manager in a local store I was told this would not happen and I won't get the case and was disputing everything I had been told by their CS staff. Says the cases were not included in any contracts until recently and would put something on my account to reflect I won't get a case.
mind you the store manager I spoke to was a bit off and didn't really have a clue about the cases - reckons that CPW are not selling them separately as there is a problem with them - and the case he wanted to sell me at £45 (which should be the Qi Case) he then said it's been reduced - when I asked if it was the correct case (Qi Charging) he was adamant it was until I pointed out the reason for the cheaper case is because it does not have the charging capabilities. He opened the case and then found out it wasn't the charging one and mentioned the bit about them not selling them because of a problem.
He asked me why I wanted the wireless charging one and then questioned whether or not I had a wireless charger and if I knew how to use it.
Overall for a store manager I thought he was a bit rude
walkerx said:
Has anyone in the UK who got their phone from CPW which included the free case, got the case - if so is it the QI charging capable one
thanks
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Click to collapse
The one I received from cpw is the one that clips over the back of the existing back plate, so not sure if it will still work with wireless charging or not.
Related
I pulled my phone out of my case yesterday and it felt kinda weird to me. Took a look at the back and the battery cover was missing. Turns out I lost it at a bar the night before. A friend saw it on the ground there, but didn't realize what it was until I was asking if anyone saw it the next day.
I called the bar. They said no one turned it in and odds are it got swept up and tossed.
I called the store I bought it from. They said they can't order that piece.
I called Cingular. They say its an accessory, so its not under warranty and they dont sell them anyway.
I tried calling HTC Texas earlier, but no one answered.
Right now I have electrical tape holding the battery on. Please, please, please somebode help me.
The only thing I can think of is if you can get one from those dummy units for sale on ebay?
I think the dummy phones are all one piece. If not, I may just have to head into a cingular store and end up with the cover in my pocket somehow.
guttrhead said:
I think the dummy phones are all one piece. If not, I may just have to head into a cingular store and end up with the cover in my pocket somehow.
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I certainly hope that "somehow" means that you negotiate one from a store manager...
amg212 said:
I certainly hope that "somehow" means that you negotiate one from a store manager...
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yeah.....thats the ticket. If "negotiate" means punch and steal.
Just a thought...
I would think that suggestions of committing crimes - even joking around - just don't belong here...
by "punch and steal" I meant "hug and kiss".
guttrhead said:
by "punch and steal" I meant "hug and kiss".
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:lol:
The solution:
http://forum.xda-developers.com/viewtopic.php?t=49361
$15 shipped. should have it early next week. Thanks a million xenos.
xenos said:
The solution:
http://forum.xda-developers.com/viewtopic.php?t=49361
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Thanks Xenos. My battery cover is on its last prong so as soon as I saw there was a place to call to order this part, I was on it. Once again, thanks.
would they sell to europe?
Due to my dual sim adapter my cover has a bulge now. Id like to try to modify it, but not until i have a spare cover (just in case!)
edsub said:
would they sell to europe?
Due to my dual sim adapter my cover has a bulge now. Id like to try to modify it, but not until i have a spare cover (just in case!)
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Just spoke with the people and they said they would.
I contacted HTC Europe (via www.htceurope.com contact form).
They sell the cover as well: GBP 10 incl shipping/handling to The Netherlands. You can pay by creditcard.
Just ordered one, waiting for payment details.
Warning: Take this with a grain of salt. I got this info from a sales rep at a corporate t-mobile store.
So I went to a t-mobile store over the weekend, I had a issue with my back cover, and asked about any new batteries. The guy gave me a new back cover and a 2nd battery to hold me over until the new ones came out. He told me starting next week, the new G1s will be shipping with a better extended battery, and should be starting a replacement program for current g1 owners. I just hope its true.
lol i just bought an extended 2200mAh battery ><
ah well, only cost me £15. sure hope i get another one though
Meltus said:
lol i just bought an extended 2200mAh battery ><
ah well, only cost me £15. sure hope i get another one though
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I doubt tmobile uk would ever do anything like this... it was meant to be happening in us
Meltus said:
lol i just bought an extended 2200mAh battery ><
ah well, only cost me £15. sure hope i get another one though
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Care to share where you've ordered it for 15 quid? I want one too...
good old ebay
but unfortunatly the seller has closed his ebay account for whatever reason which is a shame. damn good battery too.
heres his account anyway http://myworld.ebay.co.uk/bestpower-uk
Meltus said:
good old ebay
but unfortunatly the seller has closed his ebay account for whatever reason which is a shame. damn good battery too.
heres his account anyway http://myworld.ebay.co.uk/bestpower-uk
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I am sure you can still find his email if you used paypal and pass it over to him. just an idea.
his e-mail (or the company's email) is [email protected] good old paypal
also, the battery as £10 with £5 delivery.
delivery time was a bit ****.
I doubt this.
I know that randomly you can get some quick help from T-mo stores when it comes to extra phone parts laying around, but I was having issues with my phone back (grey one) fading to some brownish color.
I called to see if they would cover it under warranty and I was told that they do not stock any battery covers for warranty replacements.
IF they were to warranty a phone, they would have you send them the phone and that I would keep the battery and battery cover.
Since this would not fix my problem, they said they would have to replace the whole phone.
(Since my phone is rooted), I did not want to do this so I told them it was poor service to make me send in my whole phone for a battery back cover which I could get from HTC (which was in stock) for 15.00 + S&H.
So the Rep at the PDA support spoke with his supervisor and credited my account with the cost of replacing the battery back.
Long story short, if they can't even replace the battery or phone w/o sending the WHOLE phone back, then why would they even have extra of either laying around.
P.S. I went with the black back, no point in it fading again. It also looks kinda like a Storm Trooper now.
I walked in and showed them the back of my phone, and they grabbed a replacement back cover for me. But I did got to a corporate store.
the battery replacment program may not be too far off. when i had my wing a new battery got sent to me by T-Mo...........saying that some had experienced overheating problem and such.
the pacakge arrived out of no where.........all i had to do to not be charged was send back the old battery.
so it may come to fruition for our G1's
aad4321 said:
yeah, but they replaced the battery because it was like catching fire, not because the life sucks
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well my battery is like heating oven... especially when connected and im using it.. omg! i can get burned with that thing.
i've just bought a new nexus s from cpw, and the seal tag is broken, but with another seal tag put over the top. i'm guessing this isn't normal and the phone has been used before and a new seal has been slapped over the top. anyone else experienced this?
i'm sure i'm in my rights to reject this.
I would reject it. My first Nexus S was from Best Buy and they tried to sell me the display model. The screen had a dead spot in it. They were baffled when I returned it a few days later as to what could have been the issue with that. Its a display model, and you:
A) didn't tell me that
B) didn't offer me some sort of open box discount as it was essentially used
C) didn't bother testing it to make sure it worked properly
I took it to a different store and they exchanged it for me right away and I am much happier.
after 20 mins phone tussle with cpw the advisor didn't understand that i bought a sim-free phone and kept telling me about my upgrade would be cancelled, that my contract would have to be cancelled too, and that i have to take it back to the store - at my expense - to return it and wait 3 days for a refund. i could then buy another phone instore though... after a bit of to'ing and fro'ing it looks like i can now actually walk out with a new phone, without 'purchasing' a new phone.
to cpw's credit though, i now have a new phone in my posession even after travelling to the store. so all's good (i hope)
also - not sure how true this is - but after i said that sim-free's usually have an extra seal inside the box, and i didn't think it was kosher - she pointed out that this is only with htc devices, and not samsung, and only samsung would have put that seal on over the original box as 'they' don't have samsung stickers...
which also kinda hints that they do resticker other brands.
mine was like that, I wasnt bothered to be honest
Mine was like that as well, seems to be widespread
The ones from Best Buy dont even come sealed. It drives me crazy
Hi guys,
Can anyone tell me how on Eart I go about getting the charger replaced under warranty? I've registered my TF on Asus' site but I'm finding it difficult to raise a request for this. Basically, the plug on the end of the charger keeps coming loose and my TF only seems to charge intermittently as a result of this. The charger is a little bizarre in my opinion. Could have been built a little better and they could have at least given us more slack with the cable! It is painfully short! Thanks!
Vipergrm,
I called the customer service number here in the US (888-678-3688) and waded thru the many menus until I got to the TF people and told them mine had just quit working. They gave me an RA number to return the bad unit which they plan to replace. I had purchased a spare just in case and now i am using that one as my main charger.[they call that playing the odds] I plan on building a good one using a 12volt 2amp switching power supply. There is a thread on how to do that.
Hope that helps.
hshoem1
Thanks a lot for your reply. So they actually want the charger back before they replace it? That's a total pain. Is there no third party ones available anywhere? I can pay about £3 for an iPod/iPad charger but yet the Transforner is £25 for some reason. Probably the same in US dollars. Oh well. I'll try find a second one here in the UK. I suppose a spare is always handy. Thank you!
vipergrm said:
Thanks a lot for your reply. So they actually want the charger back before they replace it? That's a total pain. Is there no third party ones available anywhere? I can pay about £3 for an iPod/iPad charger but yet the Transforner is £25 for some reason. Probably the same in US dollars. Oh well. I'll try find a second one here in the UK. I suppose a spare is always handy. Thank you!
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Mine died a couple of months back ..I called ...got a RMA ...sent it off and I got a brand new one sent to me. I had already bought a spare so no problem.
I believe (but don't quote me) a IPod/Ipad charger operates at 5 volts...a TF at 15 volts.....look up 15 volt chargers that put out 1200mA or more like on ebay...I'm sure your find they aren't the cheapest thing going.
For an alternative check out this thread....I have a simular one I made for a spare and keep the other extra TF one I bought in my travel case
http://forum.xda-developers.com/showthread.php?t=1087321
I had to ship my TF101 in for warranty service. It quit charging. The form I included with the tablet showed that I included the charger and cable since it said to do so if it was a charge issue. I did so, and checked the boxes.
When I got my tablet back, the repair was perfect. But no charger and cable.
I called them and they opened a ticket. 4 days later I call back and they told me that the Service center got back with them and there was no charger or cable included with the tablet. That is BS because I packaged it. And they will do nothing else. that cost me 45 bucks. (It was a second charger).
I am very frustrated that this happened. I know, it isn't a huge deal, but thought I would vent nonetheless.
Who did you ship it with? Most shipping company's give insurance when you ship that covers missing items up to a certain cost.
Mine told me NOT to ship accessories, cables or chargers...
CrazyPeter said:
Mine told me NOT to ship accessories, cables or chargers...
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So did mine. But there was a line on the form that did say that if it was a charge related issue, I needed to include it.
I guess I will just buy another one and call it a day. Not worth it for me to brood over it..
Try Office Depot or Staples. The OEM chargerand cable is $30.
acdcking12345 said:
I had to ship my TF101 in for warranty service. It quit charging. The form I included with the tablet showed that I included the charger and cable since it said to do so if it was a charge issue. I did so, and checked the boxes.
When I got my tablet back, the repair was perfect. But no charger and cable.
I called them and they opened a ticket. 4 days later I call back and they told me that the Service center got back with them and there was no charger or cable included with the tablet. That is BS because I packaged it. And they will do nothing else. that cost me 45 bucks. (It was a second charger).
I am very frustrated that this happened. I know, it isn't a huge deal, but thought I would vent nonetheless.
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I can fully understand and agree with your anger and frustration.
I believe the best advice has already been given - get in touch with the shipping company and claim for the missing items.
I completely understand your frustration. That would piss me off as well!