Database Users

Pc will not recognize Phone!

I have windows 7 64 bit and it worked fine until out of nowhere my pc stopped recognizing my phone as a storage drive. i have tried multiple roms, and it makes no difference. The option to mount in the pull down curtain menu is no longer there, am i the only one who has had this problem?
If it turns out to be defective, is there any way to return the phone to stock, like with the ruu, that does not require a usb connection?

cweezyf said:
I have windows 7 64 bit and it worked fine until out of nowhere my pc stopped recognizing my phone as a storage drive. i have tried multiple roms, and it makes no difference. The option to mount in the pull down curtain menu is no longer there, am i the only one who has had this problem?
If it turns out to be defective, is there any way to return the phone to stock, like with the ruu, that does not require a usb connection?
Click to expand...
Click to collapse
Unplug your phone from computer, enable USB debugging
uninstall HTC sync and HTC drivers from computer
Then Reinstall HTC Sync.
then plug in your phone once its done installing

Tried, thats a no-go. any other ideas?

Forgot to note that the htc sync option DOES appear in the pull down menu when usb is connected.

regaw_leinad said:
Unplug your phone from computer, enable USB debugging
uninstall HTC sync and HTC drivers from computer
Then Reinstall HTC Sync.
then plug in your phone once its done installing
Click to expand...
Click to collapse
I am also having a problem with Windows 7. I deleted and reinstalled HTC sync and drivers and got "no driver found" for ADB. While it was installing it said it was unable to find a Windows Vista folder so that could be part of the problem

I dont think thats my problem, my computer doesnt see adb on the device manager list.. i have tried on a windows xp pc and it doesnt see my phone either, or ask me to install anything. so there is no way to RUU without usb?

uninstall any programs that may use adb usb... easy tether, pdanet, htc sync, the cdma workshop and htc diag drivers if you were trying to get msl using your own method, go to device manager and remove android usb devices, and then plug your phone back in. Also use a task killer to ensure none of the above programs are running on your phone, in case one got corrupted. if still no go let me know... I am running win 7 64 bit so can help compare, etc. if need be.

Well part of the problem is that android usb devices does not even show up in the device manager. should i still try to uninstall adb from my pc?

okay, under programs and features in control panel, uninstall htc driver and htc sync, restart computer and redownload and install htc sync from their website, and try that.

I tried those steps, still didnt work.

after you reinstall sync and plug in your phone, what happens? does the driver installer pop up and install? what does it say?
does android usb devices show up under device manager? are you sure it's not your cable (just cause it charges and makes a sound on the comp like it's connecting doesn't mean the data lines are fully intact and working). If need be, I found a cable for a dollar at the dollar store. It's not the exact same end but the usb mini a
it fits and works fine

nothing pops up when i plug in. and also nothing appears in device manager. htc sync does actually show up on my phone when i plug in though.
i dont think its the cable.. it looks ok on the outside.

cweezyf said:
nothing pops up when i plug in. and also nothing appears in device manager. htc sync does actually show up on my phone when i plug in though.
i dont think its the cable.. it looks ok on the outside.
Click to expand...
Click to collapse
Interesting, interesting. In device manager, you stated that ADB doesn't show up? Well, does anything pertaining to Android show up at all?

Nothing pertaining to android at all. I hope im not screwed, because then i would have paid 7 bucks a month extra for insurance for no reason.

cweezyf said:
I have windows 7 64 bit and it worked fine until out of nowhere my pc stopped recognizing my phone as a storage drive. i have tried multiple roms, and it makes no difference. The option to mount in the pull down curtain menu is no longer there, am i the only one who has had this problem?
If it turns out to be defective, is there any way to return the phone to stock, like with the ruu, that does not require a usb connection?
Click to expand...
Click to collapse
I had a similiar problem. I use Windows 7 Pro 64bit.
Here is what helped fix the issue:
http://www.mydigitallife.info/2009/08/24/workaround-for-htc-hero-sync-problem-in-windows-7/

jackal424 said:
I had a similiar problem. I use Windows 7 Pro 64bit.
Here is what helped fix the issue:
http://www.mydigitallife.info/2009/08/24/workaround-for-htc-hero-sync-problem-in-windows-7/
Click to expand...
Click to collapse
I had posted about this exact same issue awhile back and never resolved. I'm going to give this a try myself. thanks!

ro_bro said:
I had posted about this exact same issue awhile back and never resolved. I'm going to give this a try myself. thanks!
Click to expand...
Click to collapse
SUCCESS!
Thanks!

ro_bro said:
SUCCESS!
Thanks!
Click to expand...
Click to collapse
That's exactly how I felt when I got it working. Well i'm glad it worked for you. Hopefully it works for the OP.

i followed thos steps to a T, and still no luck. That guide failed me at the step when you select your phone from devices and printers; my phone is not there at all. I also tried manually installing the drivers, and it says that method of install is not supported.

try this.... go to windows/system32/drivers folder. Find adroidusb.sys, back up this file and then delete, and try plugging in your phone and seeing if it reinstalls drivers then

Phone's ADB won't show up

Hey,
I enabled USB Debugging in settings, but it won't show up in device manager or adb. I also noticed that everytime i plug the phone into usb, it greys out. Any help?

forgiveMySin said:
Hey,
I enabled USB Debugging in settings, but it won't show up in device manager or adb. I also noticed that everytime i plug the phone into usb, it greys out. Any help?
Click to expand...
Click to collapse
Do you have the drivers for the phone installed?

Umm, yes. But thats not the problem. It's just... My computer cant see my phone. Mtp connection works just fine, but it seems like ADB isnt enabled, but it clearly is. So it acts like its turned off (no Android Phone Device in dev manager)
I hope this clears up

Sounds just as kirito9 said. You are missing the Lg connection drivers.
Try installing this http://www.mediafire.com/download/g...leDriver_S50MAN311AP22_ML_WHQL_Ver_3.11.3.exe

No option to change to file transfer when connected to PC

Good Morning All,
I had a quick question. When I connect my pixel Xl to my Windows 10 pc I get the drop down android system option to change from USB charging to file transfer.
On my Essential when I connect it makes the noise where windows notices it but on my phone I don't have the option to change from charging to file transfer.
I'm sure it is something I am missing but would appreciate any input. I believe it is a driver issue as my other windows 10 laptop recognizes it and I am able to change to the transfer files option.
I checked device manager and it is not showing up under portable devices.
Thanks

On my HTC 10, you can make the change manually by going to Settings>>More(last option under Wireless and networks)>>USB connection

Parakaleo said:
On my HTC 10, you can make the change manually by going to Settings>>More(last option under Wireless and networks)>>USB connection
Click to expand...
Click to collapse
Thanks I have the option to change it to MTP via developer options and it works fine where I get the notification on my other PC. I'm thinking somehow my one laptops driver may be bad as it recognizes my Pixel but not the essential.

stryker759a said:
Thanks I have the option to change it to MTP via developer options and it works fine where I get the notification on my other PC. I'm thinking somehow my one laptops driver may be bad as it recognizes my Pixel but not the essential.
Click to expand...
Click to collapse
Yeah, I was thinking there was a way in developer options as well, but I don't have my cable with me so it wasn't showing up.
I have an older laptop that makes the "recognition noise/ring" when I plug in my phone, but it takes like 2-3 minutes before the screen pops up asking what I want to do with it. Don't know if that could be your issue, but you may try just letting it sit for a few before unplugging it and see if that changes anything.
Or, it could be just like you say, bad driver.

Parakaleo said:
Yeah, I was thinking there was a way in developer options as well, but I don't have my cable with me so it wasn't showing up.
I have an older laptop that makes the "recognition noise/ring" when I plug in my phone, but it takes like 2-3 minutes before the screen pops up asking what I want to do with it. Don't know if that could be your issue, but you may try just letting it sit for a few before unplugging it and see if that changes anything.
Or, it could be just like you say, bad driver.
Click to expand...
Click to collapse
Thanks I'm going to try and reinstall the generic driver and see what happens. Strange it works on one laptop but not the other. Gotta love Windows.

Try another usb port

TheDethEgineer said:
Try another usb port
Click to expand...
Click to collapse
It is usbc and only have one.
I plug my pixel in on the same port and it shows up in portable devices. With the essential plugged in my computer makes the noise that it is connected but it does not show up any where in device manager.
I uninstalled the driver with my pixel plugged in and re plugged in the essential still no go. I plugged in the essential and the driver was installed. It is strange as it shows up under my other windows 10 pc just fine.

I had the same problem and I eventually got it to work by using a USB A to C cord, not my usbc port on my laptop.

Had the same issue last night, turns out for me my computer recognized the phone and used the adb interface driver, had to go into device manager, Uninstall the driver associated with my essential phone, and then replug the phone in for it to be accessible via mtp

CaptainElwood said:
I had the same problem and I eventually got it to work by using a USB A to C cord, not my usbc port on my laptop.
Click to expand...
Click to collapse
Thanks I have one ordered.

bass0324 said:
Had the same issue last night, turns out for me my computer recognized the phone and used the adb interface driver, had to go into device manager, Uninstall the driver associated with my essential phone, and then replug the phone in for it to be accessible via mtp
Click to expand...
Click to collapse
Yea the only problem is it doesn't show up in device manager. I uninstalled my ADB interface but still no go. I have a USB A to C ordered maybe that will work.
Thank you!

stryker759a said:
Yea the only problem is it doesn't show up in device manager. I uninstalled my ADB interface but still no go. I have a USB A to C ordered maybe that will work.
Thank you!
Click to expand...
Click to collapse
I also noticed that it didn't work in a USB 2.0 port for me, only in a 3.0 port. And my front facing 3.0 port on my desktop that I use for flash drives didn't work either, so not sure if there is some long cable signal integrity issue there, but USB 3.0 port was the only way I got it recognized via my computer

I did use this USB Device Viewer from Microsoft and found that it is showing up with this error.
Though not sure how I'm supposed to resolve it. https://imgur.com/w1tz12s
It is at least showing that it is connected.

Maybe I'm not understanding but on mine when I plug into PC the pull down menu shows charging and then I tap on that and get a menu that has file transfer and 3 others and I select file transfer. Have you tried that?

6t won't connect to Windows 10 PC

I'm at a complete loss here guys, hate to even ask this. So I tried to connect my 6t to my Windows 10 PC and the PC won't even RECOGNIZE that anything was plugged in! No sound and not even an entry in device manager. I even went as far as to reinstall Windows 10 and no dice. I installed the One plus driver from here on XDA and they are unsigned drivers, so I disabled driver signature enforcement and the drivers are now on my PC, but with the PC not even noticing something was plugged in it's no use.
Some info.
Using the red USB C cable that came with the device.
Plugging it into a USB 3.0 port on my PC.
Installed the OnePlus driver with enforcement disabled.
More info? Let me know! I'm lost here.

H4X0R46 said:
I'm at a complete loss here guys, hate to even ask this. So I tried to connect my 6t to my Windows 10 PC and the PC won't even RECOGNIZE that anything was plugged in! No sound and not even an entry in device manager. I even went as far as to reinstall Windows 10 and no dice. I installed the One plus driver from here on XDA and they are unsigned drivers, so I disabled driver signature enforcement and the drivers are now on my PC, but with the PC not even noticing something was plugged in it's no use.
Some info.
Using the red USB C cable that came with the device.
Plugging it into a USB 3.0 port on my PC.
Installed the OnePlus driver with enforcement disabled.
More info? Let me know! I'm lost here.
Click to expand...
Click to collapse
Try a different cable. I come from the land of pixels where you'd be surprised by the amount of headaches cables have caused. If that's doesn't work I'd be stumped as well

You have to enable USB debugging and change USB configuration to transfer data..
Sent from my ONEPLUS 6T using XDA-Developers Legacy app

S8ntsHaz3 said:
Try a different cable. I come from the land of pixels where you'd be surprised by the amount of headaches cables have caused. If that's doesn't work I'd be stumped as well
Click to expand...
Click to collapse
Hmm... That's worth a shot! I don't have another USB C cable, but I'll get one to try. I'll let ya know!

j0hnee said:
You have to enable USB debugging and change USB configuration to transfer data..
Sent from my ONEPLUS 6T using XDA-Developers Legacy app
Click to expand...
Click to collapse
I did both. Doesn't work for me :/ In Android pie, is there some setting to enable MTP other than developer options? I don't even get the heads up notification on my device. I'll try connecting it to a USB 2.0 port instead of 3.0 and see what that does.

H4X0R46 said:
Hmm... That's worth a shot! I don't have another USB C cable, but I'll get one to try. I'll let ya know!
Click to expand...
Click to collapse
Hope it works??

S8ntsHaz3 said:
Hope it works??
Click to expand...
Click to collapse
Just ordered one of these, hope it works! https://ebay.to/2zFk9Dt

H4X0R46 said:
I'm at a complete loss here guys, hate to even ask this. So I tried to connect my 6t to my Windows 10 PC and the PC won't even RECOGNIZE that anything was plugged in! No sound and not even an entry in device manager. I even went as far as to reinstall Windows 10 and no dice. I installed the One plus driver from here on XDA and they are unsigned drivers, so I disabled driver signature enforcement and the drivers are now on my PC, but with the PC not even noticing something was plugged in it's no use.
Some info.
Using the red USB C cable that came with the device.
Plugging it into a USB 3.0 port on my PC.
Installed the OnePlus driver with enforcement disabled.
More info? Let me know! I'm lost here.
Click to expand...
Click to collapse
Just ruling out all possibilities (have run into this myself on other phones) :
Have you tried another port on you PC?
FWIW,I'm using a cable from either an LG or Samsung & that's working for me.
The device is seen & I got the pop-up on the phone after toggling the associated USB options in Dev Options on the phone.
Was able to execute ADB commands for an Immersive Mode app & to use the no-root ADB Uninstall commands.

I just used my og pixel xl type c cable and it instantly installed the drivers and recognized the phone

Front ports of PC chassis sometimes give too little power so try an usb port on back. try with other pc as it might be problem with your pc

KOLIOSIS said:
Just ruling out all possibilities (have run into this myself on other phones) :
Have you tried another port on you PC?
FWIW,I'm using a cable from either an LG or Samsung & that's working for me.
The device is seen & I got the pop-up on the phone after toggling the associated USB options in Dev Options on the phone.
Was able to execute ADB commands for an Immersive Mode app & to use the no-root ADB Uninstall commands.
Click to expand...
Click to collapse
Alright, so I tried different ports on my PC both front and back, no usb input sound or anything. I'm wondering if the USB C cable that comes in the box of the 6t just isn't a data cable? I have developer options enabled, adb debugging, and have the default USB mode set to MTP. Nothing still. I wonder why. Have you tried connecting your 6t with the included cable? Just to rule out if it IS a data cable or not. Thanks!

g_oral said:
Front ports of PC chassis sometimes give too little power so try an usb port on back. try with other pc as it might be problem with your pc
Click to expand...
Click to collapse
Tried some ports on the back that are part of my motherboard, same issue. No sound and no entry in device manager. No notification on my 6t either. The phone CHARGES, but nothing more.

fiffan86 said:
I just used my og pixel xl type c cable and it instantly installed the drivers and recognized the phone
Click to expand...
Click to collapse
Could you try using your included cable and report back? Thanks in advance man!

Is there a possibility to try on another computer? Just to rule out that the problem isn't in the computer itself...

I've just factory reset my 6T and plugged it into a USB 2 port on the front of my PC, using the red cable that came with the phone, and it immediately recognised it. You clearly have an issue but we can rule out it being a general issue.

just checking. you say it charges, that was the default setting on mine after i enabled usb debugging. i opened notifications on my phone and the was a small one saying phone charging, when i clicked on it i got an options page for usb preferences and then switched to file transfer. works fine now.

H4X0R46 said:
I'm at a complete loss here guys, hate to even ask this. So I tried to connect my 6t to my Windows 10 PC and the PC won't even RECOGNIZE that anything was plugged in! No sound and not even an entry in device manager. I even went as far as to reinstall Windows 10 and no dice. I installed the One plus driver from here on XDA and they are unsigned drivers, so I disabled driver signature enforcement and the drivers are now on my PC, but with the PC not even noticing something was plugged in it's no use.
Some info.
Using the red USB C cable that came with the device.
Plugging it into a USB 3.0 port on my PC.
Installed the OnePlus driver with enforcement disabled.
More info? Let me know! I'm lost here.
Click to expand...
Click to collapse
are you in fastboot mode on the phone? are you just running the phone within osygenOS?

I'm going to say damaged cable.
Try any other device that you can plug it into. If it still doesn't work it's the cable. If you change cable and still a problem I'd RMA the device maybe faulty port on phone. Device is too new to be playing games like this. Get a new one.

I just connected my, to windows 10 laptop after seeing this post. No driver installed, red cable that came with phone, USB 3 Port in the laptop. Nothing was needed to do for it to be recognized. Worked just like that.
Albeit I enabled USB debugging in developer option beforehand and changed the option to file transfer.

Just wanted to show the settings

Can't be detected by laptop but can charge

My phone cannot be detected but I can be charge. It can't also detect OTG even though I flashed OTG fix.
Any solution?

Random Member said:
My phone cannot be detected but I can be charge. It can't also detect OTG even though I flashed OTG fix.
Any solution?
Click to expand...
Click to collapse
Hi Random, here are a few things I'd try:
1. Try one or two different USB cables and see if you get the same results.
2. When the phone is connected to PC, you need to go to the phone and under the system notification, specify what you want the USB Preferences to be (Use USB for: File Transfer, USB Tethering, etc) just to make sure.
I can't help with the OTG as I haven't used it yet, but maybe one of the other members can shed some light on the issue. Good luck and I hope you get it sorted.

Damibra said:
Hi Random, here are a few things I'd try:
1. Try one or two different USB cables and see if you get the same results.
2. When the phone is connected to PC, you need to go to the phone and under the system notification, specify what you want the USB Preferences to be (Use USB for: File Transfer, USB Tethering, etc) just to make sure.
I can't help with the OTG as I haven't used it yet, but maybe one of the other members can shed some light on the issue. Good luck and I hope you get it sorted.
Click to expand...
Click to collapse
There's no system notification (a "P" should appear) when I connect it.

Random Member said:
There's no system notification (a "P" should appear) when I connect it.
Click to expand...
Click to collapse
It's the cable that is bad. Try another.
Don't know about OTG fix.

baunthiyal said:
It's the cable that is bad. Try another.
Don't know about OTG fix.
Click to expand...
Click to collapse
I've used another cable, it's still the same.
But our desktop can detect it.

usb drivers
since your desktop can detect it try this.
connect it to your desktop and go into device manager and find what USB driver is being used.
now check if that driver is also present on the laptop. if not copy it over and restart the laptop.