[Q] Nexus 4 lastest andriod-screen turning blank - Nexus 4 Q&A, Help & Troubleshooting

Hi,
Nexus 4 after my latest upgrade released by Android. I started facing strange problem. whenever I make anycalls my screen turns blank while call is still in progress. I couldn't disconnect from my end neither I get dialer option nor loudspeaker option. It is irritating me a lot. could you do any resolution for this. I tried factory reset as well but couldn't help it.

Hello,
I to have the very same problem. The N4 will even sometimes freeze to the point where I have reboot in order to get it working again. Frustrating though when your trying to end a call and the screen is totally blank, the waiting can vary from a few seconds to approx a minute. I'v also ran into this blank screen syndrome with using the camera, have you ran into this issue to?
Fingers crossed that someone can shed some light on this issue and possibly a fix or get around.
Thanks in advance.

Related

Sense Keeps Crashing

im wondering if its just me..
most times, when the phone comes out of sleep, after i slide to unlock, it just hangs. i dont even get to see the clock, sometimes, it just shows a black screen, and sometimes, all i see is the lock screen..stuck.
i can push the start button, and it would work as normal, but i cant go home.. and everything else related to sense...music, settings, message, ..just crashes.
i always have to reboot phone to get it back to normal.
could there be something making it crash? ..and does it happen to anyone else?
yes it happens to me from time to time. sometime HD2 just lies on my desk and 'fall asleep'... cannot turn on the screen though all the buttons light up.
when this happens i have to call from my HD to turn HD2 on and when it's on, it's unstable, and i have to reboot it.
same problem
I have exactly the same problem. it just crashes for no reason. sometimes when WiFi is on. sometimes after I synchronize. sometimes if only plugged out of the charger.
it was in version 1.48 and kept happening even after I upgraded to 1.66
I hope this has a fix or something or atleast a way to restart sense because the Windows button works, phone works, except the volume, the turn off and the settings in the start menu..
help!
thank you in advance.
Same problem here. Freezes at the lock screen and the lights appear from the buttons. Occurring with worrying frequency now. Twice in the last three days. Any ideas?
folks, do report your issues here .. i have a feeling that this is a known hardware issue by HTC and they are just keeping veru quiet about this.
http://forum.xda-developers.com/showthread.php?t=596484&page=15
mercernathan said:
Same problem here. Freezes at the lock screen and the lights appear from the buttons. Occurring with worrying frequency now. Twice in the last three days. Any ideas?
Click to expand...
Click to collapse
Same thing here, it use to happen 2 time in 2 months since new, but ever since i upgrade to 166 is happening everyday
I am really really disappointed with HTC HD2 he came out with some many bugs that i am after 2 months of hade and love affair really considering divorcing ones for all.
Nice looking screen but no reliable atall enough is enough

G-Sensor and call problems

Well first of all I love Android, but I have some problems. The first problem I have is the G-Sensor, it used to work, but suddenly it stopped working properly. Now when I want to rotate the screen I have to hold it the way I want it to turn for 20 seconds, is there a solution to this problem?
Now my second and most important problem is calling. I have multiple problems with it. One of them is when I'm being called while the phone is in lockscreen I try answering it but I have to wait ten seconds before it actually answers, mostly the caller is already connected to my voicemail. My second problem is the End Call button when is press it, it says ended but I also have to wait ten seconds before it actually ends the call. Does anyone have the solution to these problems?
For further information, I use Froyostone 3.2. And sorry for my poor English.
Could anyone please help me, sorry for the bump?
Also I notice that my hardware buttons light up randomly.
I also have the same problem. Well at least with the g sensor. Running android 2.2 the problem with my g senor is whenever I flip messages they will not flip back. (along with anything else that does flip) I've done the re-calibration on the phone and this is what happens.. x axis is fine y axis either stays all the way up or goes all the way down. When I start the calibration the y and x axis both go to the middle but after when calibration is done the y axis goes right back up or right back down.
Thanks in advance if any one can help.
The same thing happens to me when I'm trying to calibrate it. Also have you tried holding your device for 10-20 seconds the way you want to turn it? This solves the problem for me, but I would like it to happen a little faster.
I calibrated the G-sensor when I first put on Android, bad mistake, the Bubble just stayed at the top and nothing rotated properly. The Sensor worked fine in WinMo so I guessed I'd screwed it up.
Since read somewhere on here that you shouldn't Calibrate it in Android.
Had to reinstall Android fresh to get it to work again, but its been working fine since.
Was on froyostone 3.1, when I reinstated upgraded to 3.2, all is great
Sent from my HTC HD2 using XDA App
Okay that could be the solution. Do you also know if I need to put a new data image on it. I would like to keep my old one, but I thinks the problem lies there or doesn't it?
You might be able to calibrate your G-sensor in Android. Click the calibrate button and place your phone screen down on a flat surface. For some reason, calibrating only seems to be working when you face your phone screen down. It did the trick for me, fixed the offset and it's working just fine now.
Daan0 said:
Okay that could be the solution. Do you also know if I need to put a new data image on it. I would like to keep my old one, but I thinks the problem lies there or doesn't it?
Click to expand...
Click to collapse
I tried changing the data image from 3.1 to 3.2 but the g-sensor was the same, i just used Titanium Pro to backup the data i wanted to keep and reinstalled.
Try the Phone on its screen re-calibrate as suggested, ive read that may work as Roeltjuh suggested, but that was after i had reinstalled
That seem to do the trick, thank you!
Does anyone have the solution to my other problems? Also I've noticed a new problem, sometimes my WiFi won't turn on till I reboot. In the settings menu it says shutting down WiFi. But its already been shut down, and because of the loading it takes to shut down wifi, I can't turn it back on and my data connection says that it will be turned on when my WiFi is shut down. So I always have to reboot.
Sorry for all the questions, but I believe some of them can be fixed and they're too annoying to ignore. And again sorry for my poor English.

[Q] unresponsive screen after upgrade

I have hadthis problem since I upgradedfrom at&t 1.6.. this problem manifests regardless of what rom iam running..
Basically, it happens after I use (either receive or make a call) the phone... if you bring the phone close to your face to activate the proximity sensor and turn off the screen,the screen never comes back on. No matter what I do, can't use the device after that... I know the device itself is NOT frozen because if the other part hangs up... I can still hear the notifications for email or other events and even hear the ringtone if someone calls... I just can't do anything about it because the screen stays dark and in responsive..
I went from at&t 1.6 with 31 baseband and firmware to 305 using QDL from sreakdroid..I immediately noticed the issue so thought I would upgrade to the official 318 but still had the same issue... I then went to Steve's 1.5.1 but still the same behavior... I have done data wipes and repeated the 305-318-1.5.1 upgrades with the issue present in all roms. . At this point Iam frustrated as the device cannot be used past the first phonecall..
Any ideas or help will be appreciated.
Try to recalibrate your screen bro.
Just did thescreen calibration... didn't solve the problemm... the fact that the problem happens only after/during a phone call leads me to blueberry somethingelse is causing it... there are no other issues with the screen prior to a phone call... plus I would think that I should be able to wake up the screen with the power button and even that doesn't work???
Is there a way to go back to US ATT 31 rom?
Not Android Development
Moving to General

Random issues on separate days (SM-935FD)

Hi all,
I have a black S7 Edge International version (Dual Sim version). The phone as a whole has been working great. I have been having certain issues though, they don't happen very often. So I'm not sure if its related to certain apps I have or if it's an issue with the phone.
Each issue happened on a separate day.
First problem: The phone froze when I was editing a photo on Adobe Lightroom. This was the first time I was using the app, so I launched after installing it. I tweaked a photo and noticed the phone lagging. They it froze, and I couldn't do anything on the screen. Nothing worked until I did a hard reset. Afterwards, the problem didn't occur again, although I haven't tried Lightroom since, so maybe I should, to see if the problem is with the app. Does this happen often with lightroom? Or could this be a phone issue?
Second Problem: On another day I had my phone randomly start vibrating, like it was receiving a call. I had just made three calls to my wife, and thought she was calling back. However, there was no call notification, and nothing on the drop down menu. There was also no ringtone. The phone kept vibrating, and wouldn't stop. I pressed the power button and reset, then the problem stopped.
Final problem: Today, I've been using the phone fine. However I was playing angry birds and then pressed the home button, so the game was still on it's memory, and being multitasked. I used the phone again a few times, then I noticed on the bottom that the game launcher circle (was on the bottom of my homescreen), even though the game was not open (still in the multitask window - I assumed) I tried to click the multitask window, and the button lit up, but nothing happened. The multitask window had frozen. Again it required a restart, and now it's working.
Given that I'm having these three issues (none have repeated themselves though), is this just the phone needing an OTA update, early phone bugs, specific 3rd party app issues, or is it a more serious problem?
Should I take the phone to Samsung and ask for a replacement, or should I wait it out?
Would love some advice from people, and would also like to hear if you've had similar problems.
Current firmware I'm on: G935FXXU1APB6
Thanks!
Does anyone have any feedback on this? Thanks!
I have the first problem on my phone.
But I didn't use adobe lightroom
and I've seen many user reported this problem in many different threads. it seen a known issue.
Thanks for that stone... Hopefully it's a bug... Would love to hear if anyone thinks that it requires a replacement... Also, i just found a dead pixel on the top corner of my phone... it's completely black...
Is that grounds for replacing the phone, or is samsung wishy washy about the whole thing?
I have the second problem; sudden vibrations with no reason, no app pending or anything else; I start to think it is associated with the Smart Alarm being activated (in Advanced settings).....
Anyway, really a bug, in fact the Smart Alarm and Smart Stay are known for having made other problems previously, but seems they didn't correct all the bugs.....
eyeatoma said:
Thanks for that stone... Hopefully it's a bug... Would love to hear if anyone thinks that it requires a replacement... Also, i just found a dead pixel on the top corner of my phone... it's completely black...
Is that grounds for replacing the phone, or is samsung wishy washy about the whole thing?
Click to expand...
Click to collapse
If there's a dead pixel I would return it.... There has been alot of people talking about freezing and rebooting... I've experienced too.... Most likely a software issue.... When I got the S6 last year my phone would reboot 3-5 times a day until a software update came out.... The continuous vibration I haven't heard anyone talk about... But if your still in you grace period I would get another phone for the pixels alone... Too nice and new to have to deal with that
Galaxy S7 edge
Hey, I have the same phone with the same firmware. I experienced the freezing right after I opened the camera from the lock-screen, it lasted for a few minutes and then went away. I'm waiting till Sunday to get the OTA and if I don't, I'm just going to update using Odin, considering how the firmware for the SM-G935FD and SM-G935F is the same.
Sounds good, thanks for the advice guys... I went to Samsung, and they said they would replace the phone for the dead pixel... Will take a week to arrive, but I'm just glad it's getting replaced...
I would return it immediately while it is within your return period.
eyeatoma said:
Hi all,
I have a black S7 Edge International version (Dual Sim version). The phone as a whole has been working great. I have been having certain issues though, they don't happen very often. So I'm not sure if its related to certain apps I have or if it's an issue with the phone.
Each issue happened on a separate day.
First problem: The phone froze when I was editing a photo on Adobe Lightroom. This was the first time I was using the app, so I launched after installing it. I tweaked a photo and noticed the phone lagging. They it froze, and I couldn't do anything on the screen. Nothing worked until I did a hard reset. Afterwards, the problem didn't occur again, although I haven't tried Lightroom since, so maybe I should, to see if the problem is with the app. Does this happen often with lightroom? Or could this be a phone issue?
Second Problem: On another day I had my phone randomly start vibrating, like it was receiving a call. I had just made three calls to my wife, and thought she was calling back. However, there was no call notification, and nothing on the drop down menu. There was also no ringtone. The phone kept vibrating, and wouldn't stop. I pressed the power button and reset, then the problem stopped.
Final problem: Today, I've been using the phone fine. However I was playing angry birds and then pressed the home button, so the game was still on it's memory, and being multitasked. I used the phone again a few times, then I noticed on the bottom that the game launcher circle (was on the bottom of my homescreen), even though the game was not open (still in the multitask window - I assumed) I tried to click the multitask window, and the button lit up, but nothing happened. The multitask window had frozen. Again it required a restart, and now it's working.
Given that I'm having these three issues (none have repeated themselves though), is this just the phone needing an OTA update, early phone bugs, specific 3rd party app issues, or is it a more serious problem?
Should I take the phone to Samsung and ask for a replacement, or should I wait it out?
Would love some advice from people, and would also like to hear if you've had similar problems.
Current firmware I'm on: G935FXXU1APB6
Thanks!
Click to expand...
Click to collapse
None of the issues mentioned above, using since 2 weeks now, Adobe lightroom works great here,SM-G935FD:
BTW:you should have been on G935FXXU1APB8 by now:
http://www.sammobile.com/firmwares/database/SM-G935F/CAC/
Double post
hagba said:
None of the issues mentioned above, using since 2 weeks now, Adobe lightroom works great here,SM-G935FD:
BTW:you should have been on G935FXXU1APB8 by now:
http://www.sammobile.com/firmwares/database/SM-G935F/CAC/
Click to expand...
Click to collapse
Thanks Yerevan... I wanted to wait to see if I'd get an OTA update... Do you have the changelog for this firmware? What are the updates/improvements. THanks!
i mostly had camera freezes from lock screen and random reboots.... hopefully a software update will fix it

Nexus 4 screen freezes randomly, no reaction when touching.

Hi everyone!
So I just had this problem after I woke up yesterday. I googled a lot but only found similiar problems.
Let me tell you what happened chronologically:
After turning the phone on in the morning it started updating apps as if I was doing a firmware update: "updating apps 1 of 135" etc. Note that my nexus was already running on 5.1.1 and had the latest updates installed.
Now it randomly freezes the screen on whatever screen it was before it happens and it won't respond to any touch input. This can also happen when not using the phone, then it will freeze at the lockscreen (the time freezes with it so sometimes i can see at what time it froze). Also, it loses connection with Wi-Fi as i'm using Whatsapp Desktop when i'm on my laptop and it mentions me that my phone is not connected.
The only thing that "fixes" (temporarily) it is a reboot. Now sometimes, on the lockscreen, i can just hold the power button and the pop-up comes in to turn the phone of, which i can somehow just tap on an it responds by turning the phone off. But sometimes (less frequent than the latter mentioned) the pop-up doesn't come in and holding the power button for a few secs will do the trick.
I hope I informed you all enough and my end question is: does any of you know what this is? How i can fix it or what i can do to prevent it or anything as I am hopeless. (my G3 is up for reparation so this is my sisters old phone, i had a nexus 4 myself for 2 years before the G3).
Thanks in advance!!
The best way to test it is by reformat the OS.
I positively think that it will solve the problem.
Since the phone is no longer under warranty, I guess there is no harm to install custom rom on it. They are fast and stable too.
Hope this help. Good luck.
Sent from my Nexus 4
EXACT thing happened to me too. Backup your data and hard reset from recovery. This fixed it for me
Same problem here bro, but neither custom roms or factory reset helps.... Is there anyone who has successfully solved the problem ?
multimedias said:
Same problem here bro, but neither custom roms or factory reset helps.... Is there anyone who has successfully solved the problem ?
Click to expand...
Click to collapse
Then it's time to change the screen or phone. Looks like it is a hardware issue.
Nitin
nitin.chobhe said:
Then it's time to change the screen ...
Nitin
Click to expand...
Click to collapse
I agree, your screen needs to be replaced.

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