[Q] My Nexus did something strange... is it of any concern - Nexus 4 Q&A, Help & Troubleshooting

I have been using TWRP and Beanstalk ROM for some time, and the current version installed has been there about two weeks with Hellscore kernel, never had any issues or problems, its been pretty flawless and I have been very happy with it. I also run a tool called AutoReboot, which automatically reboots the phone daily at 3:00am for a few months now. I never really had trouble with my phone previously, it just seemed like a way to keep things cleaned out on a regular basis.
So about 1am I threw my Nexus on the charger with about 30% battery and went to sleep, this morning I get up and grab my phone and am treated to the screen stuck on, the battery at 6%, and the nice Google logo with a open padlock at the bottom of the screen... Holding the power button for 10 seconds or so powered the device off, and then I was able to power up and boot normally and within a few hours the battery was full. Tried a manual reboot and everything went fine.
First question... I am wondering is if this is just a fluke and it can be ignored, or is it likely the beginning signs that it's time to start looking for a new device? The phone is about 15 months old and never given me any problems at all.
Second question... Is rebooting daily really needed, would doing it automatically weekly or so be better, or am I better off just to manually reboot when something acts up or feels "off"?

Personally, I'd just randomly reboot it when you need to and not use some app to do it. Of course I mess with my phone a lot so reboot frequently, lol
Sent from my Nexus 5 using XDA Free mobile app

Related

Has this ever happened to you?...Vibrant seems dead, battey re-install needed!

Since I have got it (2 weeks ago) i have picked up my phone make a call, and on about 7-8 occasions, have noticed that the phone is turned off, and I can't get it to turn on. The only solution is to take out the battery and put it back in. Has anyone else experienced this. I have updated to JH2 firmware, but it still happens. I even got a new battery for the phone (Bell employee let me swap with another phone that was going back to samsung for gps issues), but the problem still happens once in awhile (like every 2 days, sometimes more sometimes less). Anyone have any ideas? thanks
UPDATE: Someone mentioned for me to call my phone the next time this happens to see if it rings. They said it might stuck in sleep mode? Not sure, i just pullthe battery and then it works
I've had this happen, but only when the GPS was on. If it's happening with the GPS off, I'm guessing you've got a lemon.
So far I've not needed to take the battery out, though. I've always been able to reboot by holding the power button down for 5-10 seconds instead.
Yes I have been experiencing the same problem. From what I can see, it seems like the phone is over heating then it locks up. My only fix was to install a battery temperature monitor and also kill any tasks that are not needed by the phone. My phone hasn't locked like that since I've been doing that.
Sent from my GT-I9000M using XDA App
I have not had this problem. Been on a call for about 1-2 hours one time and the phone was fine. I was able to switch it to speaker, bluetooth, open other apps, and etc without any problems. I don't run task managers. I do have one, but I rarely use it.
Interesting...I experienced this for the first time today. Picked up my phone from teh night stand after having it plugged in all night and it was off. Had to pull the battery to get it to come on. The battery was about 85% charged when it came back on. It worked ok since but the battery drained kinda quick. I am using an aftermarket battery, got the 2 batts and charger on ebay. So I put the other battery in and havn't had any issues. I wonder if it over heated while charging? What apps are you guys running? The one I am running that would be most suspect would be weatherbug elite, and I just installed it a day or 2 before this happened.
I think it is a GPS issue. I got this phone on the first day of release. I’ve never had this problem until just days ago. I hadn't used the GPS extensively before last Thursday and Friday. During my business trip I had the GPS on for almost two days straight and during these two days I experienced the blank screen, shut down twice. I had to cycle the battery to get it to boot.
I had this happen to me while using Set CPU. Check out this thread. http :// forum.xda-developers.com/showthread.php?t=727006
take out spaces and what not.
I had this problem on my g1 but it started to get worst an I soon need too keep my mobile always connected to a charger so out turned into a landline phone lol but it was because I somehow broke a middle cell in my battery and need replacing but I don't know what to say about yours cause you tried a different battery :S
Sent from my T-Mobile G1 using XDA App
Experienced a freeze just a few hours ago while running the navigate application.
Trying to show my wife how uber cool it was and all. Switched on GPS, launched maps, chose directions, method / navigate. GPS locked and had my location pinned down until I reached the corner and suddenly the GPS kicked me to a location about 5 blocks away then froze the phone, requiring a battery pull and reboot.
Sent from my SGH-T959 using XDA App

4.1.83 - random reboots a thing of the past?

I realized today that I hadn't had a random reboot in a while. From day 1 I could count on 1-2 random rebooted with my Atrix.
Sure enough, my uptime is 280hrs+, which is in line with when I took the OTA update. My wife's phone appears to be the same, and it was rebooting at a similar rate to mine before the update.
Both are rooted/non market enabled but not modded.
How's your stability been on 4.1.83?
Sent from my MB860 using XDA App
I had one strange reboot this morning, my phone had been lagging up a lot, along with the screen not turning on when I pressed the sleep button.
I look down a minute later and I see the Motorola logo. But afterwards it seemed just dandy.
Random reboots
I just bought this phone Friday at 7:45pm. It was working fine when I got home Friday night after purchasing it. I hooked it up to my pc and got the needed updates to 4.1.57.MB860.ATT.en.US. Saturday morning I installed one game bejeweled and advance task manager before heading out to work.
I got back home around 1:30pm and started setting up my contacts on the phone. Around 6:00pm I left the phone plugged into my pc and heard the phone rebooting from the other room. At first I thought maybe there was an update and that's why it was rebooting.
Two hours later it did the same thing again with no warning about a reboot when I was manually adding new contacts. I notice there was another update available to version 4.1.83 which I now have installed on the phone and it's still rebooting on its own.
I also noticed that my battery was right at 60% and while plugged up to my pc it was only recharging 10% every hour on the hour not sure if that's normal for this phone.
(Two hours later battery power at 90% with a solid green power light visible but taking forever to reach 100%)
Also right after the 4.1.83 update the phone would reboot and then the battery light on the phone would just randomly flash red with the motorola logo sitting on the screen. I had to pop the battery out, waited for about 30's before putting the battery back in and powering it back up and it still sat on the logo screen with the red flashing light.
(The battery is now at 100% but 3mins after unplugging it from the pc it displays 90% again all I've did is watch it reboot on its own.)
I removed the battery again but waited for about 5mins before powering it up and this time it actually booted up like normal and about 30mins later another reboot.
I also noticed that as soon as I finish watching a video with youtube the phone reboots a few seconds after the screen goes to sleep. Now as I am writing this comment I decided to uninstall that advance task manager program and do a reboot. The phone is at 80% and after I watch about three videos with youtube the phone didn't reboot.
I have no idea what's up with this phone and I really like it alot except for this mysterious rebooting not to mention other people experiencing random reboots. I read online where a lot of people where saying it was due to a bad battery and that they got a new battery from Att and the problem went away.
I am really thinking about turning this one in for a new replacement but some people are saying even after doing that they still kept having the problems.
Could this really be something wrong with the updates that is causing issues with the phone or is it just a bunch of bad batteries?
Battery?
Back again, in the post I made earlier I mentioned how the phone wouldn't randomly reboot when the battery was around 80% well the battery charged to 90% and the random rebooting has started up again and it has rebooted 3 times back to back now that it is at 90%.......I think I am going back to the Att store when they open today and try getting a new battery............
nickleboy said:
Back again, in the post I made earlier I mentioned how the phone wouldn't randomly reboot when the battery was around 80% well the battery charged to 90% and the random rebooting has started up again and it has rebooted 3 times back to back now that it is at 90%.......I think I am going back to the Att store when they open today and try getting a new battery............
Click to expand...
Click to collapse
If I were you I would get a replacement phone. I did have one random reboot since updating to 4.1.83 and that was the first ever I've noticed with my phone. Otherwise I haven't noticed any issues. As for charging via a pc I did hear that was slow. I charge via power outlet or using a car adapter and both are fairly quick. Good luck.
Battery?
I decided to do a factory reset on the phone first and the funny thing is after the reset, the phone still showed that it had the latest update installed even though I still had to go through the setup process just like when I first purchased the phone. So far it appears to be working and hasn't rebooted on me yet. No rebooting after playing Youtube videos either. The only small pet peeve I have at the moment is the Facebook & MySpace contact photos will not show up for some unknown reason in the contacts sections, they're just empty picture frames. The contact photos that do show up are the ones from my google gmail account and I manually added those online myself so those automatically transfer when my phone syncs with the gmail account.
And the MySpace widget doesn't show a photo as well but the info in the widget is current. That's way better than experiencing random rebooting when you really need your phone the most.
nickleboy said:
I decided to do a factory reset on the phone first and the funny thing is after the reset, the phone still showed that it had the latest update installed even though I still had to go through the setup process just like when I first purchased the phone........
Click to expand...
Click to collapse
This is normal. A FR cleans all of the user data reseting it back to a "clean" version of the flashed rom.
I can say that I have also not had any reboots since .83 but it is also the first time i have loaded gingerblur.

Nexus 4 switching off at night while charging

I know this has been discussed plenty of times but I just have some more questions of my own I'd like to ask.
So my N4 just switches off over night after being charged to like 95-100%.
It is usually fully charged (green LED) but won't turn on if I want to wake the screen.
I have to hold the power button for like 5 seconds for it to switch off. Then I am able to boot it again.
If i just unplug the charger, wait like 30s to a minute, the screen will wake, it works as usual. But the phone restarted (!!!) without any boot animation or anything. Just like nothing happened. If I then go into settings -> battery you can see the phone switched on just a minute ago.
This is happening like everynight for me now, so I had to use my old phone as an alarm clock as I slept in quite a few times actually
I searched like all forums and tried everything but I cannot dissolve this issue.
I even turned off deep sleep in dev options and stuff alike, monitored temperatures and stuff. Nothing conclusive though.
So I just have no idea why this keeps happening.
It happened with different roms and different kernels. Root or not rooted.
A friend of mine has a N4 as well and he does not have this problem at all. He does not have a custom rom flashed or anything.
But I read on other forums that even users with stock rom had this problems.
I think this is a quite common problem with the Nexus 4 device, isn't it?
Anyone solved it yet? Or does at least know the CAUSE for this?
I mean srsly there is like nothing on the forums..
Is it software related? Hardware related? Did I **** something up?
Is this a valid reason to send my phone back to google and get a new (working) one?
Everything else just works flawlessly. I mean the N4 with PA on it works so smooth like a charm.
I DO NOT WANT TO GIVE IT BACK!
noone? really?
I don't remember this being a common problem, though maybe I missed something.
If I was you I would wipe everything and re-flash stock. Then if it still happens return the phone, it shouldn't be doing that and I wouldn't put up with that if it was my phone. But it's your choice.
Sent from my Nexus 4
I have the same problem and I believe that this and similar issues are becoming increasingly mentioned on various sites on the net. XDA tread - http://forum.xda-developers.com/showthread.php?t=2077148 which gives some idea as to what people are doing to get to the bottom of the problem.
There is further info here - https://code.google.com/p/android/issues/detail?id=35139 which starts with Sleep of Death issues on JB4.1.1 (on the Galaxy Nexus but has more recently focused on the Nexus 4).
Initially the problem occurred maybe 3 times a week. I'm running a Stock N4 and whether stock or custom does not seem to make any difference.
I re-flashed a stock image and thought I had solved the problem. The phone ran okay for a few weeks and then reverted to random SOD's normally at night whilst charging. If I use airplane mode at night I have no problems. It has also become unresponsive/deep sleep on three occasions during the day. More recently I have stopped leaving wifi enabled unless I need it I no longer use airplane mode and have not had any further problems --- so far ---
For me at least, the problem might be wifi related.
This happened to me this morning. I have my phone on charge every night and it probably hits 100% about 3am every morning. I have the alarm set at 7am to wake me, and has done every morning since I got it last month. However I have now slept in twice (this morning was catastrophic) due to waking up to find my phone was switched off and my alarm subsequently didnt sound!! I have wifi left on, but all my apps are closed down, and only the alarm app running.
To switch it back on I have to hold the down the power button for in between 5-10 seconds for it to reboot.
Does anyone know why this is happening? The Nexus 4 is perfect in every other way, I'm gutted to find a fault after raving so much about it!
Same thing is happening to me every night !
I have the same problem, but it happens sporadically, so I never know when I'm going to end up sleeping in. It's infuriating.
It just happened again this morning. I had Wi-Fi disabled, so I know it has nothing to do with that.
Tronno1 said:
I have the same problem, but it happens sporadically, so I never know when I'm going to end up sleeping in. It's infuriating.
It just happened again this morning. I had Wi-Fi disabled, so I know it has nothing to do with that.
Click to expand...
Click to collapse
Sounds like a rogue app is triggering the phone to crash or something?
Have you tried a factory reset?
This bs caused me to be late to a final exam... I was so mad when I woke up and saw that it was 2 hours later than the time my alarm was set to sound.. Only started happening with 4.4+ updates.
Sent from my Nexus 4 using xda app-developers app
Factory reset?
Sent from my Nexus 4, while driving in my Evo9.
Hey man,
My girlfriends nexus 4 did this as well and she got it RMA'd with no questions asked and a brand new one sent out, they told her to do a factory reset; this worked for a few days then went back to normal again.
- Sent from my Nexus 7
Charging cable
I have had this problem eventually with every android phone I've ever owned but it seems by replacing the charging cable with a new one the problem goes away. It seems that there is a weird thing with android where if the cable doesn't sit completely snug or straight the battery can charge but the phone won't realize this and go to sleep. Also seen the opposite happen where the phone thinks that the battery is charging and in fact it hasn't. When you unplug it suddenly goes from full charge to nothing. Haven't seen that last one on my Nexus 4 yet though. So I would try replacing the cable (not necessarily the charger) usually worked for me on other phones. Also I would suggest not to leave the phone and cable hanging off the end of a table. Make sure it's in enough that it sits flat. I think this is how I slightly bent mine.

[Q] Nexus 4 Instant Battery Drain/Shut-Off

Hi
I have recently started having a problem with what I presume to be the battery of my Nexus 4. It seems to have started suddenly about a week ago, though was working absolutely fine before. I don't think it was due to any specific app having been installed. I have also done a factory reset on it, but that didn't solve the problem.
Basically, the battery will discharge to about 75%. The phone will then suddenly switch off; turning the phone back on, it simply shows the battery to be fully depleted and switches off. If I plug it into a power source, the phone turns back on and begins charging, from 0%, though seems to suddenly fully charge it within about half an hour.
My phone has not been rooted.
I would really appreciate any help/advice on this issue as it is incredibly frustrating having to have my phone almost permanently on charge.
I have attached two screenshots of the battery usage graph.
Thanks!
bab88 said:
Hi
I have recently started having a problem with what I presume to be the battery of my Nexus 4. It seems to have started suddenly about a week ago, though was working absolutely fine before. I don't think it was due to any specific app having been installed. I have also done a factory reset on it, but that didn't solve the problem.
Basically, the battery will discharge to about 75%. The phone will then suddenly switch off; turning the phone back on, it simply shows the battery to be fully depleted and switches off. If I plug it into a power source, the phone turns back on and begins charging, from 0%, though seems to suddenly fully charge it within about half an hour.
My phone has not been rooted.
I would really appreciate any help/advice on this issue as it is incredibly frustrating having to have my phone almost permanently on charge.
I have attached two screenshots of the battery usage graph.
Thanks!
Click to expand...
Click to collapse
If you are on stock, try flashing the stock image(4.2 or 4.3 up to you) there's plenty of threads on here thatll guide you thro the process.
I've had the same issue about three times, during the first week of using my Nexus 4 (about half a year ago). I've already had my mind made up to RMA it, but waited for it's shut-off to happen once more to collect some evidence of this problem and... it never happened again. I'm pretty confident that I didn't install anything that might have helped (I only installed BetterBatteryStats to check the instant drain, but really doubt it could change anything, it's just statistics), and I've never factory wiped the phone's data yet.
I've been searching for answers around the internet back in May, but never found anything of value, so my only advice is... wait a little, and if it doesn't get better itself return it to the merchant. My previous HTC phone was restarting almost everyday from the first day I bought it, until a month later I returned it for warranty repairs and after they changed almost all internals of the phone it never crashed again (till today, since I still use it as GPS and media player when running).

Note 4 (N910F) restarts itself

I finally upgraded from S5 to Note 4, I've had my phone now for 2 weeks but I have a problem!
If the phone is asleep (I mean screen off and I haven't touched it) after around 2 hours, it's like it's powering itself off! Because when I put the screen on, the samsung boot logo comes on, not the first galaxy note 4 screen but the second one. After that I can unlock the screen, so it doesn't really reboot completely because otherwise I would have been forced to unlock my Sim-card.
I'm rooted and I've tried different roms, norma v26, batman, black dog, apocalypse.. but now I'm very satisfied with AstraDream UX. Also I've tried flashpoint kernel but I'm satisfied with Ramkernel. But it doesn't matter what I run, the problem always occur. For example, this morning I missed my alarm clock.
I attached a screenshot where you can see that the phone went off around 3 am, I locked it a half hour earlier. Then I woke up 07.50 am and as you can see, the battery drained a lot. I had like 95% then in the morning it was 60 something.
On betterbatterysaver I can't see anything because it restarts its counting from boot, but on GSam, it says that since full charge, the device been on 4-5 o clock am. But it was full charged at midnight.
Someone who know about this problem? Or someone who know a good log program so I can see what's going on?
Isaac_T said:
I finally upgraded from S5 to Note 4, I've had my phone now for 2 weeks but I have a problem!
If the phone is asleep (I mean screen off and I haven't touched it) after around 2 hours, it's like it's powering itself off! Because when I put the screen on, the samsung boot logo comes on, not the first galaxy note 4 screen but the second one. After that I can unlock the screen, so it doesn't really reboot completely because otherwise I would have been forced to unlock my Sim-card.
I'm rooted and I've tried different roms, norma v26, batman, black dog, apocalypse.. but now I'm very satisfied with AstraDream UX. Also I've tried flashpoint kernel but I'm satisfied with Ramkernel. But it doesn't matter what I run, the problem always occur. For example, this morning I missed my alarm clock.
I attached a screenshot where you can see that the phone went off around 3 am, I locked it a half hour earlier. Then I woke up 07.50 am and as you can see, the battery drained a lot. I had like 95% then in the morning it was 60 something.
On betterbatterysaver I can't see anything because it restarts its counting from boot, but on GSam, it says that since full charge, the device been on 4-5 o clock am. But it was full charged at midnight.
Someone who know about this problem? Or someone who know a good log program so I can see what's going on?
Click to expand...
Click to collapse
Looks like you've got the dreaded emmc problem! Search and you will find!
Sent from my SM-N9500 using Tapatalk
robmeik said:
Looks like you've got the dreaded emmc problem! Search and you will find!
Sent from my SM-N9500 using Tapatalk
Click to expand...
Click to collapse
I don't think so, because everybody who have that problem describe that their phone reboots completely several times or they can't boot or they get error message. Also I checked emmc check and it passes. My phone only reboots if the screen has been locked for more than 2hours, and it doesn't completely reboot, just a fast reboot.
It's like it's not completely off because I can press home button, then the phone starts from Samsung logo and then I'm in, no sim card pin either.
if you leave it plugged in does it reboot after few hours of inactivity? If not then maybe try another battery.
raul6 said:
if you leave it plugged in does it reboot after few hours of inactivity? If not then maybe try another battery.
Click to expand...
Click to collapse
No, plugged in it doesn't reboot. I was thinking it was a battery thing, because one day it suddenly fast drained from 25% to 15% and then suddenly it died.
So I got a second battery when I bought the phone and I tried that one, and I got a better battery life and I thought no reboot problems.
But then, during a call after around 1hour, it did the same thing and rebooted to the samsung logo. Also during another call, when I unlocked the phone and opened Textra it rebooted.
Another day I saw it reboot during inactivity for around 15min after a full charge and now yesterday it rebooted when I was going to enter Google Home.
So now I'm back at stock and running stock kernel, so far so good.
You should try wake lock application and use partial wakeup to keep your device from freezing

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