Database Users

Random Shutdown

When my phone is sitting idle (screen off) it will randomly decide to power itself off. Has anyone else noticed this? Any ideas on what could be causing it?

The Balvenie said:
When my phone is sitting idle (screen off) it will randomly decide to power itself off. Has anyone else noticed this? Any ideas on what could be causing it?
Click to expand...
Click to collapse
you mean randomly power itself ON, right?
if that is the case, it's normal, it just mean it woke up to connect to the internet, to get updates of news, emails, or whatever it was scheduled to pick up

nope. i mean it randomly turns itself off. this topic is being discussed over on the att captivate galaxy forum section.

interesting, so it's going from stanby mode, to complete OFF... nope never seen that happen to my i9000 model

yep totally powered off... completely sucks... looks like there are a bunch of ppl that have this issue with the captivate on att. $10 says its some lame piece of software that att puts on your phone that's causing the problem.

it's possible, i've read here a few users having crazy power issues (battery draining very fast) with their SGS i9000, but after wiping it out clean, to start anew, then the power problem is gone away.
so yes, a software could cause something weird like that.

Factory reset and so far so good
Hey guys,
I use a Galaxy S here in Hong Kong and I had the same random shut down issue constantly happen when my screen went off...
I tried everything, check temperature of cpu, etc. etc. and nothing worked, it just got worse and worse.
I even changed the battery to use the spare one that came with this. Still problematic.
Used SET CPU to limit the cpu to 400mhz, still problems.
Finally I did a factory reset and so far so good.
I only have the original system installed with the Remember the Milk app installed.
24 hours, no problems.
Installed AppBrain app.
Then I installed 3G WatchDog
12 hours, no problem.
Then I installed Paperdroid
12 hours, so far no problems at all.
If I run into an issue I'll post it here. But I think it definitely was a software issue.

Update - it randomly shut down on me
Alright guys, it shut down on my randomly today in the afternoon......
I dont know if it's the re-charging that screwed it up?
Because after my factory reset, last night was the first time i charged it....
Hmmm

This happened to me too - two days in a row until noon it would shut down two or three times - i uninstalled SetCpu and for now (24 hours) it hasn't happened again. I am not sure if it was the one responsible but it started happening after i installed two programs and i uninstalled them after it started happening. I uninstalled Visual Task Switcher first but on the next day it turned off again, then i unsinstalled SetCpu and it hasn't happened again - maybe some wrong profile settings but i didn't feel like experimenting

I had this issue once too in about 40 days.
I was reading an sms and then i turned into standby and put it in my pocket. Later, maybe 40 minutes i came home and my phone was completely off. I do not remember if i had to take out the battery before to get it on again.
I was wondering why it happened. Maybe it was caused by an app i had opened. Battery still was at 40%.
But since it only occured once in 40 days i doesn´t bother me.

Interesting you mention this as it just happened to me today for the first time. I took it out of my pocket and wtf? The phone was off. Very strange... Using the i9000 on the stock Eclair rom.

Should send back for warranty
Sent from my GT-I9000 using XDA App

software clash?
Well the phone suddenly switched off for me, but this time I turned off APPBRAIN and so far so good.
In fact, I came across an app called NoLED and since it kind of keeps ht phone on, while I have it on my desk, I'm able to be notified of stuff and so far with that, the phone hasnt' shut off.
I'm still experimenting with what works, but try turning off AppBrain and see if you still have the random shut off issue....

i use app brain all the time to keep my apps in sync
not the cause of the problem, that's for sure
my phone can last a whole day even with app brain running

OP, do you have MSN Talk installed on your phone? I have this same problem, seems to happen more when I am running MSN talk in a low signal area.

«try a new sim card. «Could be faulty. «i am on my 3rd phone and all of them had this same problem. «i bought a new sim card 4 days ago, and hasnt happened since. «but then again, this problem usually happens to me once every 3rd-5th day anyways, so i dont know if i am in the clear yet.

Me too, shutdown everyday
Hi guys
After upgrade OS to I9000ZSJG4, Phone random shutdown everyday.

Yep still shuts down
Tried keeping AppBrain off, still shuts down.
Used NoLED so the screen kind of stays on, still shuts off..
So far shut off on me after 40 hrs... this is really stupid.
I am this close to taking it back, but I genuinely think it's a software issue than a hardware issue...sigh
Anyone have any luck figuring this out?

Same problem no solution yet
Hi
I too have the same problem, haven't found any solution yet.
The temperature etc is all good, there is no pattern in shutdown issues.
I have tried factory reset and no new application, it still shut down while using in built browser.

I had the same thing happen to me while skiing in Whistler last weekend. It died twice. I attributed it to the cold. I normally use a 3000mah battery up there, but left it back the house that day. Afterwards while charging in the car and even charging it at home it died prematurely again. It was the eBay aftermarket variety 1500mah knock off. I have since changed back to the Samsung OEM battery. I haven't had an issue with it since. My assumption is that the knock offs in my case cannot handle the heat cycles of charging and then the cold as well as the original. Or they have a limited lifespan, well below OEM specs. I am now only using the 3000mah battery on the weekends to hedge my bet on the quality of manufacture, as it seems to be from the same factory as the 1500.

Better battery?

Hey all,
I'd like to know if there will soon be a better battery available for the HTC HD mini. I looked for it, but as 1200mAh is the default battery, I haven't found a better one... Someone has ideas?
Thanks in advance
MadMatt

Hi all, Monday i got my hd mini finally. It appeared that a micro sd card was not included. To bad. First thing i did was to configure the device and installed my necessary apps. Even tomtom was working well. In the meanwhile i had fully loaded the battery. Afterwards i was testing the device if everything worked well. This was the case alright. In the evening i went to sleep and i noticed the battery was 70% full. I went to sleep and turned off the device. The alarm i had preconfigured so i would wake up. Now the strange thing happened. The device woke me up as planned. But afterwards the device went off. Switching the device on only leaded to a screen with the green letters HTC for a few seconds and immediatly the device went off. I have tryed to switch on the device several times and all the times the device went off immediatly. Now i have searched the manual and maybe the battery was already empty. LOL. Impossible i thought. I put the device on the loader and the light was continuous orange. After a few seconds it blinked for a while and then it was continuous orange again. So maybe it could be a battery problem here. Impossible cause the battery was 70% when i went to sleep and the very next morning it would be empty? Anyway, now i will load the device for some hours and then try to put it on again. Lets see what will happen for ****sake.

hello,
don't be too bothered on this, it will take a couple of days to get decent usage from standard battery. Mine took 3-4 cycles now is holding about 2.5 - 3 days - first cycle was not more that one day.
as for better battey, check this out, maybe is worthy for you, i ordered one but will come to my place in three weeks time.. anyway i hope for the best as it should be a 40% improvement.. hopefully.
hXXp://cgi.ebay.com/1700mah-Spare-Battery-HTC-Aria-ATT-HD-Mini-T5555-/330479374289?pt=AU_MobilePhoneAccessories&hash=item4cf21b0fd1
watch for the two XX in the header, can not post the external link, as is..

4.1.83 - random reboots a thing of the past?

I realized today that I hadn't had a random reboot in a while. From day 1 I could count on 1-2 random rebooted with my Atrix.
Sure enough, my uptime is 280hrs+, which is in line with when I took the OTA update. My wife's phone appears to be the same, and it was rebooting at a similar rate to mine before the update.
Both are rooted/non market enabled but not modded.
How's your stability been on 4.1.83?
Sent from my MB860 using XDA App

I had one strange reboot this morning, my phone had been lagging up a lot, along with the screen not turning on when I pressed the sleep button.
I look down a minute later and I see the Motorola logo. But afterwards it seemed just dandy.

Random reboots
I just bought this phone Friday at 7:45pm. It was working fine when I got home Friday night after purchasing it. I hooked it up to my pc and got the needed updates to 4.1.57.MB860.ATT.en.US. Saturday morning I installed one game bejeweled and advance task manager before heading out to work.
I got back home around 1:30pm and started setting up my contacts on the phone. Around 6:00pm I left the phone plugged into my pc and heard the phone rebooting from the other room. At first I thought maybe there was an update and that's why it was rebooting.
Two hours later it did the same thing again with no warning about a reboot when I was manually adding new contacts. I notice there was another update available to version 4.1.83 which I now have installed on the phone and it's still rebooting on its own.
I also noticed that my battery was right at 60% and while plugged up to my pc it was only recharging 10% every hour on the hour not sure if that's normal for this phone.
(Two hours later battery power at 90% with a solid green power light visible but taking forever to reach 100%)
Also right after the 4.1.83 update the phone would reboot and then the battery light on the phone would just randomly flash red with the motorola logo sitting on the screen. I had to pop the battery out, waited for about 30's before putting the battery back in and powering it back up and it still sat on the logo screen with the red flashing light.
(The battery is now at 100% but 3mins after unplugging it from the pc it displays 90% again all I've did is watch it reboot on its own.)
I removed the battery again but waited for about 5mins before powering it up and this time it actually booted up like normal and about 30mins later another reboot.
I also noticed that as soon as I finish watching a video with youtube the phone reboots a few seconds after the screen goes to sleep. Now as I am writing this comment I decided to uninstall that advance task manager program and do a reboot. The phone is at 80% and after I watch about three videos with youtube the phone didn't reboot.
I have no idea what's up with this phone and I really like it alot except for this mysterious rebooting not to mention other people experiencing random reboots. I read online where a lot of people where saying it was due to a bad battery and that they got a new battery from Att and the problem went away.
I am really thinking about turning this one in for a new replacement but some people are saying even after doing that they still kept having the problems.
Could this really be something wrong with the updates that is causing issues with the phone or is it just a bunch of bad batteries?

Battery?
Back again, in the post I made earlier I mentioned how the phone wouldn't randomly reboot when the battery was around 80% well the battery charged to 90% and the random rebooting has started up again and it has rebooted 3 times back to back now that it is at 90%.......I think I am going back to the Att store when they open today and try getting a new battery............

nickleboy said:
Back again, in the post I made earlier I mentioned how the phone wouldn't randomly reboot when the battery was around 80% well the battery charged to 90% and the random rebooting has started up again and it has rebooted 3 times back to back now that it is at 90%.......I think I am going back to the Att store when they open today and try getting a new battery............
Click to expand...
Click to collapse
If I were you I would get a replacement phone. I did have one random reboot since updating to 4.1.83 and that was the first ever I've noticed with my phone. Otherwise I haven't noticed any issues. As for charging via a pc I did hear that was slow. I charge via power outlet or using a car adapter and both are fairly quick. Good luck.

Battery?
I decided to do a factory reset on the phone first and the funny thing is after the reset, the phone still showed that it had the latest update installed even though I still had to go through the setup process just like when I first purchased the phone. So far it appears to be working and hasn't rebooted on me yet. No rebooting after playing Youtube videos either. The only small pet peeve I have at the moment is the Facebook & MySpace contact photos will not show up for some unknown reason in the contacts sections, they're just empty picture frames. The contact photos that do show up are the ones from my google gmail account and I manually added those online myself so those automatically transfer when my phone syncs with the gmail account.
And the MySpace widget doesn't show a photo as well but the info in the widget is current. That's way better than experiencing random rebooting when you really need your phone the most.

nickleboy said:
I decided to do a factory reset on the phone first and the funny thing is after the reset, the phone still showed that it had the latest update installed even though I still had to go through the setup process just like when I first purchased the phone........
Click to expand...
Click to collapse
This is normal. A FR cleans all of the user data reseting it back to a "clean" version of the flashed rom.
I can say that I have also not had any reboots since .83 but it is also the first time i have loaded gingerblur.

Nexus 4 switching off at night while charging

I know this has been discussed plenty of times but I just have some more questions of my own I'd like to ask.
So my N4 just switches off over night after being charged to like 95-100%.
It is usually fully charged (green LED) but won't turn on if I want to wake the screen.
I have to hold the power button for like 5 seconds for it to switch off. Then I am able to boot it again.
If i just unplug the charger, wait like 30s to a minute, the screen will wake, it works as usual. But the phone restarted (!!!) without any boot animation or anything. Just like nothing happened. If I then go into settings -> battery you can see the phone switched on just a minute ago.
This is happening like everynight for me now, so I had to use my old phone as an alarm clock as I slept in quite a few times actually
I searched like all forums and tried everything but I cannot dissolve this issue.
I even turned off deep sleep in dev options and stuff alike, monitored temperatures and stuff. Nothing conclusive though.
So I just have no idea why this keeps happening.
It happened with different roms and different kernels. Root or not rooted.
A friend of mine has a N4 as well and he does not have this problem at all. He does not have a custom rom flashed or anything.
But I read on other forums that even users with stock rom had this problems.
I think this is a quite common problem with the Nexus 4 device, isn't it?
Anyone solved it yet? Or does at least know the CAUSE for this?
I mean srsly there is like nothing on the forums..
Is it software related? Hardware related? Did I **** something up?
Is this a valid reason to send my phone back to google and get a new (working) one?
Everything else just works flawlessly. I mean the N4 with PA on it works so smooth like a charm.
I DO NOT WANT TO GIVE IT BACK!

noone? really?

I don't remember this being a common problem, though maybe I missed something.
If I was you I would wipe everything and re-flash stock. Then if it still happens return the phone, it shouldn't be doing that and I wouldn't put up with that if it was my phone. But it's your choice.
Sent from my Nexus 4

I have the same problem and I believe that this and similar issues are becoming increasingly mentioned on various sites on the net. XDA tread - http://forum.xda-developers.com/showthread.php?t=2077148 which gives some idea as to what people are doing to get to the bottom of the problem.
There is further info here - https://code.google.com/p/android/issues/detail?id=35139 which starts with Sleep of Death issues on JB4.1.1 (on the Galaxy Nexus but has more recently focused on the Nexus 4).
Initially the problem occurred maybe 3 times a week. I'm running a Stock N4 and whether stock or custom does not seem to make any difference.
I re-flashed a stock image and thought I had solved the problem. The phone ran okay for a few weeks and then reverted to random SOD's normally at night whilst charging. If I use airplane mode at night I have no problems. It has also become unresponsive/deep sleep on three occasions during the day. More recently I have stopped leaving wifi enabled unless I need it I no longer use airplane mode and have not had any further problems --- so far ---
For me at least, the problem might be wifi related.

This happened to me this morning. I have my phone on charge every night and it probably hits 100% about 3am every morning. I have the alarm set at 7am to wake me, and has done every morning since I got it last month. However I have now slept in twice (this morning was catastrophic) due to waking up to find my phone was switched off and my alarm subsequently didnt sound!! I have wifi left on, but all my apps are closed down, and only the alarm app running.
To switch it back on I have to hold the down the power button for in between 5-10 seconds for it to reboot.
Does anyone know why this is happening? The Nexus 4 is perfect in every other way, I'm gutted to find a fault after raving so much about it!

Same thing is happening to me every night !

I have the same problem, but it happens sporadically, so I never know when I'm going to end up sleeping in. It's infuriating.
It just happened again this morning. I had Wi-Fi disabled, so I know it has nothing to do with that.

Tronno1 said:
I have the same problem, but it happens sporadically, so I never know when I'm going to end up sleeping in. It's infuriating.
It just happened again this morning. I had Wi-Fi disabled, so I know it has nothing to do with that.
Click to expand...
Click to collapse
Sounds like a rogue app is triggering the phone to crash or something?
Have you tried a factory reset?

This bs caused me to be late to a final exam... I was so mad when I woke up and saw that it was 2 hours later than the time my alarm was set to sound.. Only started happening with 4.4+ updates.
Sent from my Nexus 4 using xda app-developers app

Factory reset?
Sent from my Nexus 4, while driving in my Evo9.

Hey man,
My girlfriends nexus 4 did this as well and she got it RMA'd with no questions asked and a brand new one sent out, they told her to do a factory reset; this worked for a few days then went back to normal again.
- Sent from my Nexus 7

Charging cable
I have had this problem eventually with every android phone I've ever owned but it seems by replacing the charging cable with a new one the problem goes away. It seems that there is a weird thing with android where if the cable doesn't sit completely snug or straight the battery can charge but the phone won't realize this and go to sleep. Also seen the opposite happen where the phone thinks that the battery is charging and in fact it hasn't. When you unplug it suddenly goes from full charge to nothing. Haven't seen that last one on my Nexus 4 yet though. So I would try replacing the cable (not necessarily the charger) usually worked for me on other phones. Also I would suggest not to leave the phone and cable hanging off the end of a table. Make sure it's in enough that it sits flat. I think this is how I slightly bent mine.

[Q] My Nexus did something strange... is it of any concern

I have been using TWRP and Beanstalk ROM for some time, and the current version installed has been there about two weeks with Hellscore kernel, never had any issues or problems, its been pretty flawless and I have been very happy with it. I also run a tool called AutoReboot, which automatically reboots the phone daily at 3:00am for a few months now. I never really had trouble with my phone previously, it just seemed like a way to keep things cleaned out on a regular basis.
So about 1am I threw my Nexus on the charger with about 30% battery and went to sleep, this morning I get up and grab my phone and am treated to the screen stuck on, the battery at 6%, and the nice Google logo with a open padlock at the bottom of the screen... Holding the power button for 10 seconds or so powered the device off, and then I was able to power up and boot normally and within a few hours the battery was full. Tried a manual reboot and everything went fine.
First question... I am wondering is if this is just a fluke and it can be ignored, or is it likely the beginning signs that it's time to start looking for a new device? The phone is about 15 months old and never given me any problems at all.
Second question... Is rebooting daily really needed, would doing it automatically weekly or so be better, or am I better off just to manually reboot when something acts up or feels "off"?

Personally, I'd just randomly reboot it when you need to and not use some app to do it. Of course I mess with my phone a lot so reboot frequently, lol
Sent from my Nexus 5 using XDA Free mobile app